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</form>Text Content
* Speak to an expert
* Log in
* Solutions
* SOLUTIONS
Appointment Booking
Live Shop and Video Appointments
Walk-in Virtual Queuing
Clienteling
Event Booking
Click and Collect Pickup
Task Management
Employee Communications
Shop Floor Management
PLATFORM
Business Intelligence
Solutions Overview
Platform Overview
Security
Integrations
* Sectors
* Retail
* Banking
* Credit Unions
* Higher Education
* Recession Support
* Covid Support
* All Industries
* Our Clients
* Clients & Case Studies
* Success Stories
* ROI
* Proven ROI Results
* Calculate Your Potential ROI
* Plan Your ROI Goals
* Benefits by Department
* What is Retail Choreography
* Company
* About Us
* Contact Us
* Careers
* Become a Partner
* Media Center
* Resources
* Insights Hub
* Events & Webinars
We’re now Qudini by Verint, the Customer Engagement Platform. Learn how to drive
sales, increase customer loyalty and get the most out of your teams with our
game-changing Retail Choreography software solutions.
View solutions
We’re delighted to announced that Qudini has officially been acquired by Verint,
the Customer Engagement Company!
Learn more
Want to catch-up at NRF’s Big Show in New York City this January?
Find out more
Do you know how you’re going to stay relevant and profitable during the
recession?
Become recession-proof
Peak season is just around the corner!
Have you thought about how you’re going to manage peak season traffic this
winter?
Check out our peak season software solutions
NEW BEST PRACTICE GUIDE
Our new best practice guide explains how Appointment Booking Landing pages will
drive traffic to your in-store and virtual appointment services.
Download the guide here
LATEST CONSUMER SURVEY REPORT
Our latest consumer survey report shows which types of retail stores and banks
customers want to be able to schedule appointments within…
Download the report for your industry
RECENT CONSUMER SURVEY REPORT
Our recent consumer survey report shows how the pandemic has changed consumer
shopping habits and which habits will be here to stay…
Download the whitepaper here
UPCOMING WEBINAR
Our Upcoming Webinar will present consumer insights on how the pandemic has
changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET
| 11am PT).
Sign-up here
DRIVE SALES, LOYALTY AND PRODUCTIVITY
With a single platform to choreograph the perfect retail experience.
Request a demo
Download the brochure
POWERING THE WORLD’S LEADING RETAILERS AND BANKS
WITH OUR RETAIL CHOREOGRAPHY SUITE
* Appointment Scheduling Software
* Walk-in Virtual Queue System
* Online Event Booking System
* Occupancy Counting App
* Click and Collect Pickup System
* Task Management Software
SOLVING YOUR MOST IMPORTANT BRAND CHALLENGES
* EXPERIENCE
Ecommerce has made retail more competitive and modern customers are more
demanding, fickle and vocal than ever before.
The cost of a poor experience is much greater.
To drive sales and lasting loyalty it’s essential to offer superior, engaging
and frictionless customer experiences. Using software is pivotal to achieving
this.
* OPERATIONS
To win customers, brands need to be omnipresent and to offer incredible
experiences and service that convert across channels.
This puts intense pressure on store operations, despite lower margins.
Using software to choreograph your customers and store team activities is key
to ensuring profitable operations that make the most out of your people and
space.
* DATA
Brick-and-mortar data is disparate and hard to collect. Most retailers are in
the dark about who visits and what happens between the door and Point of
Sale.
This results in lost sales opportunities and inefficient planning.
To win against competition, brands need to capture more data on their store
operations and customer preferences to enhance service and profitability.
INCREASE YOUR PROFITABILITY AND BRAND RELEVANCE WITH…
SUPERIOR CUSTOMER EXPERIENCES
ENGAGE CUSTOMERS WITH SUPERIOR FRICTIONLESS AND PERSONALIZED EXPERIENCE THAT
ENABLE YOU TO:
* ACQUIRE MORE CUSTOMERS
* INCREASE SALES
* DRIVE GREATER LOYALTY AND ADVOCACY
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SEAMLESS OPERATIONS
INCREASE PROFITABILITY BY EASILY CHOREOGRAPHING BOTH YOUR CUSTOMERS AND STORE
TEAM ACTIVITIES TO:
* IMPROVE PRODUCTIVITY
* CENTRALIZE USE OF TOOLS
* OPTIMIZE USE OF RESOURCES AND SPACE
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GAME-CHANGING DATA INSIGHTS
Win against competition with unique data insights that enhance service and
profitability:
* GAIN A 360-VIEW OF EVERY CUSTOMER
* BETTER ALLOCATE RESOURCES
* MAKE SMARTER DECISIONS
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WHAT OUR CLIENTS SAY
* We’re Indispensable
If Qudini was taken away from the store, I am not entirely sure how I would
cope. I wouldn’t even want to imagine life without Qudini.
Store Manager, Specsavers (Eyewear retailer)
* We’re the Best
We’ve been working with Qudini for a number of years now and we went through
a robust selection process looking at the global industry leaders and we
found that the flexibility and the speed at which Qudini worked, really
allowed us to roll forward with what we have now.
Head Office Team, Samsung
* We’re the Future of Experience
Qudini is one of the best systems we have seen to achieve a truly exceptional
experience for our consumers.
Head Office Team, Philip Morris International IQOS
* We’re a Fantastic Partner
“We are really impressed with you [Qudini] as a partner. The insight and
value you are driving for us is great. The speed of which you reply to our
requests is phenomenal and the attention to detail is fantastic, as well.”
Head Office Team, Burberry
* We Increase Sales
Qudini has enabled us to have a much more pleasant customer experience in the
store and we can definitely see that we’ve had a percentage growth in terms
of revenue.
Franchise Owner, Specsavers (Eyewear Retailer)
* We Save Time and Costs
Qudini allows me to allocate resources more effectively so that the team
functions more efficiently than ever before.
Branch Manager, NatWest (Bank)
* We Improve Decision Making
Qudini has really helped us to understand how our stores are planning time
and utilising people in-store. It also gives us some really clear insights
into when customers are coming in and what they are coming in to ask us.
Head Office, O2 (Telecoms)
* We’re Indispensable
If Qudini was taken away from the store, I am not entirely sure how I would
cope. I wouldn’t even want to imagine life without Qudini.
Store Manager, Specsavers (Eyewear retailer)
* We’re the Best
We’ve been working with Qudini for a number of years now and we went through
a robust selection process looking at the global industry leaders and we
found that the flexibility and the speed at which Qudini worked, really
allowed us to roll forward with what we have now.
Head Office Team, Samsung
* We’re the Future of Experience
Qudini is one of the best systems we have seen to achieve a truly exceptional
experience for our consumers.
Head Office Team, Philip Morris International IQOS
* We’re a Fantastic Partner
“We are really impressed with you [Qudini] as a partner. The insight and
value you are driving for us is great. The speed of which you reply to our
requests is phenomenal and the attention to detail is fantastic, as well.”
Head Office Team, Burberry
* We Increase Sales
Qudini has enabled us to have a much more pleasant customer experience in the
store and we can definitely see that we’ve had a percentage growth in terms
of revenue.
Franchise Owner, Specsavers (Eyewear Retailer)
* We Save Time and Costs
Qudini allows me to allocate resources more effectively so that the team
functions more efficiently than ever before.
Branch Manager, NatWest (Bank)
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A POWERFUL PLATFORM BUILT FOR ENTERPRISE
* Multiple retail and banking solutions in one platform
* Cloud-based and centralized with enterprise-grade security
* Fully customizable and easy to centrally control
* Works on any device with a desktop browser platform, alongside IOS and
Android Apps
* Stand alone, with ample out of the box integration options
* Scales to thousands of stores with multi-language and multi-timezone
* Market-leading data reporting capabilities to holistically understand your
business with
* Highly intelligent, yet intuitive and simple to use (takes just half and hour
to learn)
* A collaborative partner that enterprise organizations love to work with
* Innovative and constantly evolving with retail and banking industry trends
FEATURED IN
*
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COMPLIANT WITH
*
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GET IN TOUCH TO INCREASE YOUR SALES, LOYALTY AND PRODUCTIVITY
Email*
First name*
Last name*
Company name*
Phone Number
Number of Stores
Tell us about your project requirements
POWERING THE GLOBE’S LEADING RETAILERS AND BANKS
*
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SOLUTIONS
* Solutions Overview
* Appointment Scheduling
* Live Shop and Video Appointment
* Walk-in Virtual Queuing
* Clienteling
* Event Management
* Click and Collect Pickup
* Task Management
* Employee Communications
* Shop Floor Management
* Platform Overview
* Ecosystem Integrations
SECTORS & CLIENTS
* Retail
* Retail Peak Support
* Banks and Financial Institutions
* Credit Unions
* Clients & Case Studies
* Success Stories
ROI
* Proven ROI Results
* Calculate Your Potential ROI
* Plan Your ROI Goals
* Benefits by Department
* Benefits by Industry
COMPANY
* About Us
* Contact Us
* Careers
* Qudini For Cause
* Become a partner
* Media Center
RESOURCES
* Blogs
* Whitepapers
* Best Practice Guides
* Press
* Videos
OTHER
* Login
* Store Team iOS App
* Store Team Android App
* TV Display App
* Check-in Kiosk IOS App
* Check-in Kiosk Android App
* Support Portal
* Terms and privacy
* Youtube Videos
* G2
* Capterra
FOLLOW QUDINI
*
*
JOIN THE RETAIL CHOREOGRAPHY DISCUSSION
*
*
* Contact Us
* Terms and Privacy
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We’re now Qudini by Verint, the Customer Engagement Platform. Learn how to drive
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