www.rewardsnetwork.com Open in urlscan Pro
141.193.213.21  Public Scan

Form analysis
0 forms found in the DOM

Text Content

 * Skip to primary navigation
 * Skip to main content
 * Skip to footer

Not a restaurant owner? Dining member rewards Client log-in

Rewards Network

Beta Site

MENUMENU
 * Our program
   
   * * * Rewards Network partners with the world’s most powerful loyalty
         programs to attract full-price guests to your restaurant.
     
     * * HOW IT WORKS
         
          * Our rewards partners
          * Full price guests
          * Restaurant success stories
          * FAQs
     
     * * PROGRAM BENEFITS
         
          * Pay for performance
          * Data-driven insights
          * 100% turnkey marketing
          * Verified customer reviews
          * Flexible funding options
 * Restaurant resources
   
   * * * We don’t succeed if you don’t succeed.
         
         Guides, articles, and tools to help you market and grow your
         restaurant.
     
     * * RESTAURANT RESOURCES
         
          * Blog
          * Free downloads
          * Restaurant guides
 * About us
   
   * * * In our 35 years, Rewards Network has helped nearly 100,000 local
         restaurants grow their business.
     
     * * ABOUT US
         
          * Leadership
          * Careers
          * Newsroom
          * Security and accreditations
 * Client log-in
 * (800) 617-6067
 * Get started


PRIVACY POLICY



Reviewed and effective as of January 1, 2022

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE OR RELATED
SERVICES.

Rewards Network Establishment Services Inc. (“we”, “us” or “our”) is committed
to protecting your privacy and the security of your information. We have
prepared this Privacy Policy to describe how we collect and share information
about you and/or your business via our websites where this Privacy Policy is
posted, including any mobile versions thereof (collectively, “Site”).

 * United States only
 * What we collect and how we use it
   * Identifiable information
   * Information we collect
   * IP addresses
   * Non-personally identifiable information
   * Geo-location
   * Cookies
   * Session data
 * Disclosure of personal information
 * Disclosure of anonymized information
 * Transfer of personal information
 * Third party sites
 * Choices for email communications
 * Do not track
 * Retention and disposal of information
 * Data security
 * Reviewing or changing your information
 * No use by children
 * Our information security management group
 * Cancellation and terminating your account
 * Your California privacy rights
 * Changes to our privacy policy



UNITED STATES ONLY

The Site is hosted on servers located in the United States of America and is
intended for use only by individuals and entities located in the United States.
BY USING THIS SITE, YOU EXPRESSLY ACKNOWLEDGE AND CONSENT THAT YOUR DATA MAY BE
TRANSFERRED TO VARIOUS LOCATIONS AND THIRD-PARTY PROVIDERS, AND MAY BE
MAINTAINED AND PROCESSED ON COMPUTERS LOCATED OUTSIDE OF YOUR STATE, PROVINCE,
COUNTRY, OR OTHER GOVERNMENTAL JURISDICTION WHERE THE PRIVACY LAWS MAY NOT BE AS
PROTECTIVE AS THOSE IN YOUR JURISDICTION.

WHAT WE COLLECT AND HOW WE USE IT

IDENTIFIABLE INFORMATION

You may visit our Site without expressly submitting any personally identifiable
information about you. You may indicate your interest in becoming a
participating merchant by submitting certain information as further described in
the section entitled “Information We Collect.”

INFORMATION WE COLLECT

If you indicate your interest in becoming a participating merchant, we will
collect your name, business name, email, telephone, and mailing address. We
offer our participating merchants two products: Merchant Cash Advance (“MCA”),
through which we purchase future receivables of your business and market your
business to our rewards program members, and Marketing Services (“MS”), through
which we market your business to our rewards program members. If you enter into
an agreement with us to become a participating merchant (“Participating
Merchant”) of Rewards network, you become either an MCA client (“MCA Client”) or
MS client (“MS Client”).

We have a robust information security program in place to protect both MCA
Client and MS Client information. See Data Security Section below for additional
details.

If you are interested in becoming an MCA Client, we ask you to submit an MCA
Client application. Through the MCA Client application, we collect information
about your business (including its sales, credit card processing, bank account,
and legal entity information) as well as information about you as the owner of
your business (including your name, address, telephone number, email address,
social security number, date of birth, and driver’s license information). When
you enter into an agreement to become an MCA Client, we use this information in
order to support your relationship with us — to generate account balance
statements, to respond to your account service inquiries via telephone or email,
or to contact you about payment or other account service matters. We also
collect content about your business as an MCA Client, such as menus, photos, and
logos. We use this content in order to market your business to our rewards
program members.

If you are interested in becoming an MS Client, we collect information about
your business (including your business name, address, telephone number, and
email address) and financial information about your restaurant’s historical
sales. When you enter into an agreement to become an MS Client, we use this
information in order to support your relationship with us — to generate billing
statements, to respond to your account service inquiries via telephone or email,
or to contact you about program performance, payment or other account service
matters. We also collect content about your business as an MS Client, such as
menus, photos, and logos. We use this content in order to market your business
to our rewards program members.

If you are an MCA Client or MS Client, or otherwise registered with us, we may
also use the information you provide us to send you emails or to serve you ads
about products and services or special offers.

If you are an MCA or MS Client, you will receive access to our Comment
Management System, a valuable tool for participating restaurants that allows you
to connect with your diners outside of the restaurant — online, 24/7. When you
log in to the CMS, you can build customer relationships to encourage loyalty and
respond to customer feedback. In order to access the Comment Management System,
your user name will be your email address and you will need to create a user
name and password for your account with us.

We also collect information about your business’s credit card transactions as a
Participating Merchant. We collect through your payment processor and American
Express. As a Participating Merchant, you are authorizing us to monitor your
business’s credit card sales through your payment processor and American
Express.

IP ADDRESSES

We collect IP address information from any visitor to the Site. We log IP
addresses for system administrative purposes only. IP addresses are not used for
identification. This information helps us determine how often different areas of
the Site are visited. We do not link IP addresses to any information that is
personally identifiable.

NON-PERSONALLY IDENTIFIABLE INFORMATION

When you visit the Site, we may collect usage information (“Session Data”) that
is anonymous and is not linked to you as an individual. Session Data may include
browser type and version, time zone setting, browser plug-in types and versions,
operating system, and platform. We may use Session Data for a variety of
reasons, including to better understand things like how the Site is navigated,
how many visitors arrive at specific pages, and the length and frequency of
stays at our Site.

GEO-LOCATION

We may have the ability to collect location data and provide you with push
notifications based on your location and past dining activity. We utilize
location information to provide you with more relevant location-based restaurant
choices, track your general dining patterns and stores that you visit, and also
aggregate this data to help understand general Program member patterns and
trends, which we may share with third parties in our discretion. You are
agreeing that we can collect and use your location data and can continue to do
so until you turn off your location settings.

Your device may allow you to disable the collection of location data and push
notifications by accessing your device’s application or notification settings.
If you do not want us to have access to your location, you may change your
location settings. You are agreeing that we can continue to collect location
data until you turn off data collection in your device. We have no
responsibility or liability for the functions of location settings within any
device.

COOKIES

Like most sites, we use cookies and other tracking tools on the Site to
automatically collect session data and persistent data about you when you visit
the Site. We may place these cookies and tracking tools on our Site, or our
third-party vendors may do so on our behalf. We use data from cookies and other
tracking tools for several purposes, such as to personalize and improve your
individual viewing experiences, store your password if you create an account,
track and analyze usage and statistical information in order to constantly
improve the quality of the Site, observe your behavior and browsing activities
over time and across devices, websites and other platforms, for other
administrative purposes, or to serve you interest-based advertising based on
your browsing behavior.

Most Internet browsers automatically accept cookies. However, you can instruct
your browser to stop accepting cookies or prompt you before accepting a cookie
from the sites you visit.

We use Google Analytics in order to analyze traffic and performance related to
the Site. To learn how Google uses data when you use our Site,
visit www.google.com/policies/privacy/partners/. To learn about certain choices
you may have relating to Google Analytics,
visit https://support.google.com/analytics/answer/181881.

SESSION DATA

When you visit the Site, we automatically collect usage information about how
you use and navigate the Site (“Session Data”). Session Data may include browser
type and version, time zone setting, browser plug-in types and versions,
operating system, and platform. Session Data may also include the number and
frequency of visitors to each page on the Site, the length of their stays, the
type of operating system each visitor is using, the address (or URL) of the web
site that the visitor came from before visiting the Site, and which links were
clicked on. We may use Session Data for a variety of reasons, including to
better understand things like how the Site is navigated, how many visitors
arrive at specific pages, and the length and frequency of stays at our Site.

DISCLOSURE OF IDENTIFIABLE INFORMATION

We do not sell information that identifies Merchants to any third party and we
will not disclose your contact or other identifiable information to any third
party for them to market to you directly without your prior express consent.

We may disclose any information, including identifiable information of any
Merchant, to non-affiliated third-party suppliers, vendors, contractors, and
payment card networks (for example, American Express®, Mastercard®, or Visa®) as
necessary for the non-affiliated third party to provide services to us in
connection with operating and managing our Programs, business, products, and
services, including addressing any issue that may arise in connection with a
Merchant’s bank account.

We may disclose information that we may have, whether or not identifiable, as
necessary for defending and bringing legal actions or if required by a
government authority or legal process.

We have full rights to any information collected on our Site, and we may freely
collect, use, and disclose such information unless prohibited by this Privacy
Policy or applicable law.

DISCLOSURE OF ANONYMIZED INFORMATION

We may share anonymous or aggregated information that is not reasonably
identifiable to you or your business with our affiliates, partners, merchants,
and other third parties in our discretion. Such information could be used, for
example, to provide us with statistical or other analysis. This information is
de-identified and cannot reasonably be used to identify you personally or your
business. This information is most often aggregated demographic and statistical
information (such as information derived from your participation in any of our
rewards programs (“Program(s)”).

TRANSFER OF PERSONAL INFORMATION

We reserve the right to transfer all information and data in our possession,
custody, or control to a successor organization in the event of a merger,
acquisition, reorganization, bankruptcy, or other sale of all or a portion of
our assets and any acquirer will remain subject to the terms of this Privacy
policy.

THIRD PARTY SITES

We neither own nor control any third-party sites that may be accessible through
our Site and do not control the privacy policies of such third parties. As a
result, we assume no responsibility or liability for the actions of such third
parties. We suggest that you review the privacy policy of any third-party site
before submitting information to them.

CHOICES FOR EMAIL AND MARKETING COMMUNICATIONS

You may opt-out of receiving Program emails from us. However, doing so will
affect your eligibility for all or some the benefits and participation in any
event hosted across our site.

If you do not wish to receive email communications from us, you can unsubscribe
from the link in the email you received, or indicate your preferences within a
direct communication to us. You may also email us if you wish to unsubscribe,
but for your security, please do not send credit or debit card information via
email. Your browser may give you the ability to control cookies. How you do so
depends on the type of cookie. Certain browsers can be set to reject browser
cookies. If you block cookies, certain features on our Site may not work.
Certain options you select are browser and device specific.

DO NOT TRACK

We will automatically collect cookies and other non-personally identifying
information when you visit the Site and, therefore, do not respond to Do Not
Track (DNT) signals.

RETENTION AND DISPOSAL OF INFORMATION

We retain your information as long as we determine it is required for the
operation of our business and Program and to meet legal, regulatory, and other
requirements.

We take reasonable steps to ensure that information is disposed of securely when
we no longer require such data.

DATA SECURITY

We take commercially reasonable steps to maintain physical, electronic, and
procedural safeguards to protect your information. These safeguards may include
data encryption, access authorization, firewalls, and physical access control to
our data centers. We use industry-standard encryption technologies when
transferring and receiving identifiable information. We maintain PCI DSS
compliance. You can find our listing on the Visa Global Registry of Service
Providers.

We maintain a Service Organization Control (SOC) 3 report. This assessment of
our security practices enables you and your stakeholders to validate that we
have obtained independent auditor assurance, which attests to our alignment with
the American Institute of Certified Public Accountants (AICPA) Security Trust
Principles. We may elect in the future to assess our security practices through
a standard other than SOC, and we will in any case maintain and routinely test
our controls related to the security, integrity, confidentiality, and privacy of
the information we collect, store, and process.

REVIEWING OR CHANGING YOUR INFORMATION OR COMMUNICATIONS PREFERENCES

At any time, if you are a registered Merchant, you can contact us to access
and/or modify any information that we have for you or otherwise modify your
preferences pertaining to communications (whether made by email or telephone).
To review, change, or update your information or if you do not wish to receive
email communications from us, contact us via one of the methods below:

 * By phone: Contact Client Services toll-free at (800) 422-5155
 * By email: clientservices@rewardsnetwork.com
 * Merchants may also contact their Account Executive or Account Manager for
   assistance.

To protect your privacy and security, we will take reasonable steps to verify
your identity before making corrections or granting access to your information.

NO USE BY CHILDREN

In no event may our Programs, our web site and mobile application, or our other
services be used by a child, including any child under the age of 18.

OUR INFORMATION SECURITY MANAGEMENT GROUP

We have appointed an Information Security Management Group (“ISMG”), which is
responsible for ensuring the protection of your Personal Information, Business
Information, and Program Data is carried out in accordance with our Privacy
Policy. The ISMG monitors and enforces compliance with our Privacy Policy.

The following person serves as the contact person for the ISMG:

Robert Kauffman
VP, General Counsel & Secretary
540 West Madison Street, Suite 2400
Chicago, IL 60661
Phone: (800) 422-5155
Email: legal@rewardsnetwork.com

CANCELLATION AND TERMINATING YOUR ACCOUNT

If you do not agree to have your information collected, shared, and used as
described in this Privacy Disclosure, you may terminate your Program account /
contract at any time by contacting us at (800) 422-5155. If you no longer
consent to this Privacy Disclosure and our collection and maintenance of this
information, you must un-enroll from the Program / cancel your contract. If you
elect to un-enroll / cancel, we will also need to disclose that information to
Rewards Partners, non-affiliated third-party suppliers, vendors, contractors,
payment card issuers, payment card processors, Payment Card Networks as
necessary to allow them to remove you from the Program.

YOUR CALIFORNIA PRIVACY RIGHTS

Pursuant to applicable California law, including the California Consumer Privacy
Act (CCPA), Rewards Network makes the following disclosures regarding personal
information collected and/or sold by us:

CATEGORY OF PERSONAL INFORMATION

CATEGORY OR SOURCE FROM WHICH DATA IS COLLECTED

PURPOSE OF COLLECTION

CATEGORY OF SERVICE PROVIDERS TO WHOM DATA IS DISCLOSED

CATEGORY OF THIRD PARTIES TO WHOM DATA IS SOLD

Identifiers, such as your name, address, and email address.You, and sometimes
the Rewards Partner.To facilitate the program, communicate with you, and
accurately award rewards.Rewards Partner, Credit Card Processor/Payment Card
Network, Service Providers who provide email and customer service support.Your
personal information is never sold.The credit card number used to register for
the Program.You, and depending on the type of card you use, the issuing bank or
Rewards Partner.To facilitate the program and accurately award rewards.Credit
Card Processor/Payment Card Network.Your personal information is never
sold.Commercial information, relating to transactions you make at
restaurants.The Payment Credit Card Processor/Payment Card Network,
Participating Merchants.To facilitate the program and accurately award
rewards.Restaurant Partners (in the aggregate only), Credit Card
Processor/Payment Card Network, Service Providers providing email and customer
service support.Your personal information is never sold.Internet or other
electronic network activity information, including cookies and utilizing Google
Analytics Tools.You, and your activity on the Program websites. Depending on the
type of information, sometimes through email communications.To improve the
Program to provide you with the best experience possible, including suggesting
restaurants.Service Providers providing email and customer service support,
Service Providers who assist with marketing initiatives.Your personal
information is never sold.Geolocation data, including where you are when you
open the dining app or website.You, and the device you use to access the mobile
site and website.To improve the program and make suggestions based on your
location.Service Providers who provide technical support for this
functionality.Your personal information is never sold.



If you are a California resident, then pursuant to the California Consumer
Privacy Act (CCPA), you have the right to request:

 * the categories of personal information Rewards Network has collected about
   you;
 * the categories of sources from which your personal information is collected;
 * the business or commercial purpose of collecting or selling your personal
   information;
 * the categories of Third Parties with whom Rewards Network shares your
   personal information;
 * the specific pieces of personal information Rewards Network has collected
   about you;
 * the categories of personal information that Rewards Network has sold about
   you and the categories of Third Parties to whom the personal information was
   sold, if applicable;
 * deletion of your personal information; and
 * an opt out of having your personal information disclosed or sold to Third
   Parties.



To submit a request, please complete this form or contact us at (877) 737-3787

However, Rewards Network will not be required to comply with your request to
delete your personal information if it is necessary for us to maintain your
personal information in order to:

 * complete the transaction for which the personal information was collected,
   provide a good or service requested by you, or reasonably anticipated within
   the context of Rewards Network’s ongoing business relationship with you, or
   otherwise perform a contract between you and Rewards Network;
 * detect security incidents, protect against malicious, deceptive, fraudulent,
   or illegal activity; or prosecute those responsible for that activity;
 * debug to identify and repair errors that impair existing intended
   functionality;
 * exercise free speech, ensure the right of another consumer to exercise his or
   her right of free speech, or exercise another right provided for by law;
 * comply with the California Electronic Communications Privacy Act pursuant to
   Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal
   Code;
 * engage in public or peer-reviewed scientific, historical, or statistical
   research in the public interest that adheres to all other applicable ethics
   and privacy laws, when Rewards Network’s deletion of the information is
   likely to render impossible or seriously impair the achievement of such
   research, if you have provided informed consent;
 * to enable solely internal uses that are reasonably aligned with your
   expectations based on your relationship with Rewards Network;
 * comply with a legal obligation; or
 * otherwise use your personal information, internally, in a lawful manner that
   is compatible with the context in which you provided the information.



Rewards Network will not discriminate against you in the event you exercise any
of the aforementioned rights under CCPA, including, but not limited to, by:

 * denying goods or services to you;
 * charging different prices or rates for goods or services, including through
   the use of discounts or other benefits or imposing penalties;
 * providing a different level or quality of goods or services to you; or
 * suggesting that you will receive a different price or rate for goods or
   services or a different level or quality of goods or services.



DO WE COLLECT INFORMATION FROM CHILDREN?

Our Site is not intended for children under 18 years of age. No one under age 18
may provide any information to or on the Site. We do not knowingly collect
personal information from children under 18. If you are under 18, do not use or
provide any information on the Site or on or through any of its features,
including your name, address, telephone number, e-mail address or any username
you may use. If we learn we have collected or received personal information from
a child under 18 without verification of parental consent, we will delete that
information. If you believe we might have any information from or about a child
under 18, please contact us at ccpa@rewardsnetwork.com.

Pursuant to CCPA, we will not sell the personal information of any consumer less
than 18 years of age.

CONTACT US

For any questions, or to request further information regarding this Privacy
Policy, please contact us at legal@rewardsnetwork.com.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page.
If we make material changes to how we treat our users’ personal information, we
will notify you by e-mail to the primary e-mail address specified in your
account and/or possibly through a notice on our Site’s home page. The date the
Privacy Policy was last revised is identified at the top of the page. You are
responsible for ensuring we have an up-to-date active and deliverable e-mail
address for you, and for periodically visiting our Site and this Privacy Policy
to check for any changes.


FOOTER


REWARDS NETWORK

540 W Madison St, Suite 2400
Chicago, IL 60661
(800) 766-3463



Rewards Network is the nation’s leading promotional program for the restaurant
industry. For more than 35 years we’ve helped local restaurants thrive by
filling seats with full-price customers and offering flexible funding options
that help operators grow their business.


HOW IT WORKS

 * Our rewards partners
 * Full price guests
 * Restaurant success stories
 * FAQs


RESTAURANT RESOURCES

 * Blog
 * Free downloads
 * Restaurant guides


PROGRAM BENEFITS

 * Pay for performance
 * Data-driven insights
 * 100% turnkey marketing
 * Verified customer reviews
 * Flexible funding options


ABOUT US

 * Leadership
 * Careers
 * Newsroom
 * Security and accreditations

Get started

CLIENT LOG-IN

Not a restaurant owner?
Dining member rewards

 * Privacy policy
 * Terms of use
 * Sitemap

© 2022 Rewards Network Establishment Services Inc. All rights reserved.

Individual results within the Rewards Network program may vary. Please contact
us for details.

Any testimonials, statements, and opinions are applicable only to the
individuals depicted. Testimonials were provided voluntarily. Participants were
not paid or provided with any benefits in exchange for their statements.

Notifications