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Knowledge Base
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KNOWLEDGE BASE
TV BOX
1
* TV Box Android Installation.
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APPLE
1
* IPHONE
* How do I configure the iPhone for my email accounts?
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FINGERTEC
30
* HOW TO REBOOT FACE ID 5 SERIES DEVICE WITHOUT ON OFF POWER
* AWDMS
* AWDMS Specs You Need to Know
* AWDMS / Ingress Quick Installation Guide – FingerTec Face ID 5 Series
* Introduction to FingerTec AWDMS
* AWDMS Unable To Run Or Load
* Ingress Software
* Ingress Installation and Configuration
* 10 Common Mistakes Users Make During Ingress Setup
* Ingress – Adding Devices & Activate Device
* Troubleshooting on Ingress DB Installer for Ingress Software (mySQL
database)
* FingerTec Ingress Tutorial
* Hardware
* How To Create New User Using FingerTec Face ID 5
* How To Set Idle Time To Sleep Using Face ID 5
* How To Restart FingerTec Device For TA500
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PAYMENT METHODS
1
* How to transfer money from Payoneer to bank account
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NETWORK
1
* Difference between Network and Internet
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WORDPRESS
27
* Reset User Account Password
* Wordpress Posts
* Manage News Categories
* Manage News Entries
* Add Featured Image to your News Entry
* Add Photo into News Content
* Add Video into News Content
* Plugins
* PublishPress Future
* Enable Post Expiration To A Page or Post
* User Activity Log
* Check User Activity Log
* Simple Job Board
* Manage Job Categories
* Manage Job Entries
* Manage Job Type
* Manage Job Location
* Manage Job Custom Specification
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E-COMMERCE
146
* Sitegiant Multichat Add User Login
* SiteGiant ERP
* SiteGiant ERP
* SiteGiant ERP
* Sitegiant ERP Change Sale Channel Name
* SiteGiant
* SQL Accounting Sync
* Sitegiant Unicart Facebook Live Function
* How to Install Google Analytics
* How to Embed Google Map for Store Location
* How to Setup SEO for Your UniCart Store
* SiteGiant Lite
* SiteGiant Lite Training
* Sitegiant Multichat Add User Login
* Telegram
* How to Set Up Telegram Order Forms
* Customer Service
* How to install SiteGiant MultiChat
* How to Set up Channels in SiteGiant MultiChat
* How to Assign Staff to Manage MultiChat
* How to Set Up Shopee Chat Auto-Reply
* Settings
* How to Edit Warehouse and Rack Information
* How to Add Staff and Assign Permission
* How to Add a Sales Channel
* How to Manage Sales Channels Setting
* How to Add-on More Sales Channels
* WhatsApp
* How to Boost Your Sales with WhatsApp Commerce
* Facebook
* How to Set Up Facebook Business Extension Version 2.0
* How to Manage Your Facebook Page Shop
* How to Manage Facebook Messenger Chat
* How to Manage Business Account, Facebook Pixel & Facebook Ads
* How to Uninstall Facebook Business Extension
* Unicart
* How to Integrate Unicart Store
* How to Create New Unicart Listing (without variant)
* How to Create New Unicart Listing (with variant)
* Sitegiant Multichat Add User Login
* Shopify
* How to Integrate Shopify Store with Shopify Sync
* How to Retrieve Shopify Admin API Password
* How to Create New Shopify Listing (without variant)
* How to Create New Shopify Listing (with variant)
* Webstore
* How to Set Website Theme Color
* How to Add Favicon and Logo for Webstore
* How to Add Slideshow Image
* How to Add Featured Products
* How to Add Social Media Icons in Website
* Marketplaces
* How to Use Bulk Copy Listing
* How to Boost Your Shopee Products Automatically
* How to Use Shopee & Lazada Payment Reconciliation
* How to Use the Bulk Inventory Linking Tool
* How to Use Shopee Product Watermark
* My Apps
* How to Keep Track of Marketplace Competitor’s Products
* How to use the Barcode Label
* How to Sync with SQL Accounting
* How to Restock for Marketplace Return Order
* How to Set Up E-Invoice
* Analytics
* How to analyze the Marketplace Channel Report
* How to analyze the Order Report
* How to analyze the Inventory Performance Report
* How to analyze the Inventory Purchased Report
* How to analyze the Dead Stock Report
* Customers
* How to Add and Manage Customer Account
* How to Manage Customer Groups
* Inventory
* How to Manage Your Inventory Stock
* How to Bulk Update Item Stock Quantity
* How to Set Parent SKU (Item Group) for Inventory
* How to Stock In for your Inventory
* How to Stock Out your Inventory
* Products
* How to Create New Webstore Listing (without variant)
* How to Create New Webstore Listing (with variant)
* How to Sync Back Products from Shopee
* How to Add New Product & Publish to Shopee (without variant)
* How to Add New Product & Publish to Shopee (with variant)
* Orders
* How to Print Shopee Shipping Label
* How to Print Lazada Shipping Label
* How to Move Old Orders into Printed Tab
* How to Generate Invoice Number
* How to use Carrier Manifest
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MARKETPLACE
7
* Shopee Seller
* Shopee Change Bank Accounts
* Lazada Seller
* Lazada Account Statements
* Lazada Order Overview
* Lazada Transaction Overview
* Lazada Change Bank Accounts
* Lazada Malaysia
* Lazada Malaysia Cancel Order Refund
* Lazada Malaysia Return and Refund Process
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AUTOCOUNT ACCOUNTING
25
* AutoCount
* How to Setup AutoCount Backup
* Backup Option
* How to Setup Scheduled Auto Backup
* How to Attach Account Book in AutoCount?
* Receipt Printer Not Working In Autocount
* FnB
* AutoCount : How To Turn Off Auto Print Order Slip When Confirm Order
* AutoCount POS
* Column Modifier not belong to PosDtl Error Message
* POS Posting transaction is missing
* POS Posting backup in frontend
* AutoCount UniCart Plugin
* Common Error – Failed to Enable Constraints
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COURIER
1
* Ninjavan Registration Form (Open Account)
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WEBSITE
2
* IIS
* Using Microsoft IIS to generate CSR and Private Key
* WordPress
* How to install WordPress via WordPress Hosting
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SOFTWARE
81
* ShareX
* ShareX – The Best Free And Open Source Screenshot Tool
* Simple Fixes To ShareX Not Recording Audio
* Debut Video Capture Software
* Debut Video Capture Software
* UltraViewer
* UltraViewer Remote Support
* EPSON
* Epson Printers – How to Align the Print Head
* RustDesk
* How To Downlaod & Install RustDesk Secure Remote Desktop Access
* Printer
* DPI and YOU – Understanding Resolution for Print and Web
* Hikvision
* Hikvision Google Chrome Plugin Compatibility Issue (solved)
* Hikvision “Please click here to download and install the plugin-in” solved
* Hik-Connect
* SADP
* SADP
* Anydesk
* How To Download & Install Anydesk remote support
* AnyDesk Disable Auto-Update
* UBS Accounting
* UBS Accounting 0x8002000e Error
* ACCESS Or SAGE UBS Memory File Is Invalid
* Access And SAGE UBS Software – Mobile License
* Access And Sage UBS Software – Step To Activate License
* LibreOffice
* LibreOffice 7.3 New Features, Comparison and Download
* Million Business Software
* Payroll
* Million Payroll RELEASE NOTE (JAN 2022)
* How To Send System Email Using Gmail Account
* Million Payroll: How To Generate And View EA Form
* Manually Entry (Form E , Borang E , CP8D) Without Million Payroll
* How To Reprocess Pay PCB Contribution List On Million
* BANDICAM
* How to Record Your Computer Screen
* Network IP Scanner
* Angry IP Scanner Fast and Friendly Network Scanner
* AVAST
* Whitelist & Excluding Certain Files or Websites From Scanning in Avast
Antivirus
* What features are included in the different versions of Avast Antivirus?
* Webcam Shield – Getting Started
* Disable Samba Protection
* Bank Mode – Getting Started
* MS SQL Server
* SQL Server Move Database Files Step By Step
* SQL Server Configuration Manager Error 0x80041010
* C2 Audit Tracing Has Brought Down The Instance
* Microsoft Outlook
* Outlook Junk E-mail Protection Level Changes Unexpectedly to Low
* Managing Junk Mail in Outlook 2019: Microsoft Outlook Tutorial
* How To Stop Spam Email In Outlook – Junk Mail Filter Settings
* FingerTec
* Ingress Installation and Configuration
* 10 Common Mistakes Users Make During Ingress Setup
* Ingress – Adding Devices & Activate Device
* Troubleshooting on Ingress DB Installer for Ingress Software (mySQL
database)
* How To Create New User Using FingerTec Face ID 5
* SQL Account
* Step by Step : SQL Account or Payroll – Network Setting
* SQL Account System Requirements
* Web Browser
* How to Clear the Cache and Cookies in Your Web Browser
* Google Chrome
* How To Disable Hardware Acceleration In Google Chrome
* Payroll
* PCB, EPF, SOCSO, EIS and Income Tax Calculator 2021
* Windows
* How to set apps to always run as an administrator on Windows 10
* Windows File Sharing Basics
* Change Reset Account Lockout Counter for Local Accounts in Windows
* How To Use Windows Search Service
* How to Change User Account Control Settings on Windows 10
* Adobe Reader
* Troubleshooting Adobe Acrobat Reader DC Problem: Unable open multiple PDF
from network share
* Set Default PDF Choose Adobe Acrobat Reader DC
* Microsoft Office 365
* How to Install Microsoft 365 for Home
* OneDrive Won’t Start
* How To Open, Backup & Restore Registry
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INTERNET
3
* Malaysia VLAN Setting at Router – Fiber
* Internet Setting
* How to configure VLAN ID for your internet connection on Router
* TM Unifi VLAN Setting at Router
* Maxis Fibre VLAN Setting at Router
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HARDWARE
53
* Receipt Printer – Change COM Port to USB
* Receipt Printer – Cutter with Alarm
* Thermal Transfer Printer
* Thermal Transfer Printer
* BOM
* BOM Full Sync
* Honeywell
* How To Disable Auto Calibration HONEYWELL PC42T
* Memory RAM Testing
* Windows Memory Diagnostics (mdsched)
* Receipt Printer Driver installation on Windows - (80mm)
* Receipt Printer Driver installation on Windows – (80mm)
* CPU
* CPUs: Core Count vs. Clock Speed, Which Is Better?
* Universal Serial Bus (USB)
* What are the differences between USB1.0/2.0/3.0/3.1/3.2?
* Wi-Fi
* Change WiFi Roaming Sensitivity to improve wireless reception & performance
* TOTOLINK
* Setup TOTOLINK EX200 – Keep SSID & Password
* Fiber Optic Cable
* APC vs UPC: What’s the Difference?
* LCD Monitor
* Refresh Rate Recommended For LCD Monitor
* Tally DASCOM
* Tally DASCOM Printer Setup 2.0
* How to Set Paper Size for Half Letter Page
* Ricoh
* Ricoh Printer Counter Check
* Cleaning And Maintenance Ricoh MP C3003 Series
* How To Replace The Waste Toner Bottle On A Ricoh C3003 Series Copier
* TSC
* TSC TE200 / TE300 Desktop Printer: Loading the ribbon
* TSC Barcode Printer – TTP 244 Pro : How To Calibration, Self Test & Reset
Printer?
* Hikvision
* Hikvision “No Resource” Error
* What is the difference between the main stream and the sub stream?
* EZVIZ
* How to Setup and Install EZVIZ BC1 Battery Camera Kit
* How to Subscribe to EZVIZ CloudPlay
* EZVIZ Studio Camera Advanced Settings & Download
* EZVIZ ACCOUNT & PASSWORD
* TP-Link
* How to create an account in Tapo app
* Tapo C310 Setup Video
* How to Manage VIGI Cameras and NVRs via VIGI App
* SD Card
* How to Test Memory Card Real Capacity
* Standard RAID Levels
* RAID 0 vs RAID 1
* Network Crimping Color Code
* Ethernet Cables – RJ45/Colors & Crossover
* Ethernet Cables – RJ45 Pinout T-568B
* Graphics Device
* PEG vs IGD, which one to use?
* HP
* HP Laserjet Pro MFP m130fw Wireless Setup
* HP printer setup (HP Smart app)
* Laptop Battery
* How to Fix a Laptop That Won’t Charge
* TimeTec & FingerTec
* Introduction to TimeTec AWDMS
* AWDMS Specs You Need to Know
* AWDMS / Ingress Quick Installation Guide – FingerTec Face ID 5 Series
* Apple Mac
* How to Reset a Mac: Factory reset a MacBook Air or MacBook Pro
* Check and Change Your Privacy And Security Settings on Your Mac
* Router
* TP Link Archer AX Series Unboxing and Setup
* HIKVISION CCTV
* How To Reset Password For Hikvision Device
* Disable No HDD Exception in Hikvision DVR / NVR
* Setup Motion / Event Alarm notification on Hikvision DVR / NVR and Push
alarm to hik-connect mobile App
* How To Change 4MP To 5MP Resolution For Hikvision TVI Cameras If This Is
5MP Camera @ HUHI
* Printer
* Epson
* Epson L220 Printer Head Cleaning Solution
* Epson LQ 300 & LX 300+II Printer’s Default Settings and Change
Configuration (Auto Tear-Off Mode)
* LQ 310 Using EPSON Status Monitor 3
* Troubleshooting Printer
* Troubleshooting offline printer problems
* IP CCTV Camera
* Tp-Link Tapo C310
* How to Connect Tapo Camera to a NAS
* Tapo Smart Camera Unboxing and Setup Video
* How to Install microSD Card and Reset Your Camera
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EMAIL
16
* WebStation Email Server Setting & Configuration
* Office 365 SMTP, POP3 & IMAP Settings
* EXABYTES
* Simple Guide To SET UP Emails with POP3 & SMTP
* Microsoft Outlook
* How to setup an IMAP email account in Microsoft Outlook 2016
* Moving the OST file of an Exchange, Outlook.com or IMAP account
* How To Schedule An Email
* Reduce The Size Of Your Mailbox And Outlook Data Files (.pst And .ost)
* Office 365
* How to Whitelist Training Emails in Microsoft 365
* How to Whitelist by IP Address in Exchange 2013, 2016, or Microsoft 365
* How to Change Junk Email Options in Outlook – Office 365
* Gmail Settings
* Fetch emails using Gmail
* Gmail SMTP Settings and Gmail Setup
* Read Gmail Messages On Other Email Clients Using POP
* Check Gmail Through Other Email Platforms – IMAP
* What to Do if Outlook Cannot Connect to Gmail Account?
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WARRANTY & SERVICE
20
* DELL
* AVITA
* AOC
* Philips
* Lenovo
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