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TERMS & CONDITIONS

Please take a few minutes to review these Terms & Conditions. Your use of the
AutoZone web sites constitutes your agreement to follow these Terms & Conditions
and to be bound by them. Click on the links below to visit the different parts
of Terms & Conditions.
Terms & Conditions
1. Sign In and Cookies

Sign In
Cookies
2. Rewards Program Rules

Membership
Transaction-Based Program
Additional Terms and Conditions
Arbitration Agreement and Waiver
Choice of Law
Sponsor
Termination
Limitation of Liability and Additional Terms
3. Rules and Regulations

Copyright
Use of Site
Notices Regarding Software,Documents and Services Available on this Web Site
Notices and Procedure for Making Claims of Copyright Infringement
Reviews, Feedback and Comments
Links to Third Party Sites
Linking
Framing
Unsolicited Idea Submission Policy
Online Offers &Coupons
Trademarks
AutoZone & Delmar Learning™ Vehicle Repair Guides
Delmar Cengage Learning™
Applicable Law
Our Address
Copyright Notice
19. Patents

4. Use of Community

Getting Started
Community Etiquette
Community Guidelines
Online Reviews
Moderation
Proprietary Rights in Community Content; Limited License.
Disclaimer of Warranties and Limitation of Liability.
Our Address
Copyright Notice
5. Linking Agreement

6. AutoZone Privacy Policy

Scope of This Policy
Information We Collect
How We Collect Your Information
Your Cookies and Tracking Data Choices
How We Use Your Information
Disclosing Your Information
Data Retention
Transfer of Data
Security of Data
Our Policy on "Do Not Track" Signals under the California Online Protection Act
("CalOPPA")
Your California and Other State Law Privacy Rights
Notice of Financial Incentive
Direct Marketers Disclosures
Your Choices
Links to Other Sites
Children's Privacy
Updates to this Privacy Policy
Submitting a Verifiable Data Subject Request to AutoZone
Exercising Your State Law Privacy Rights
Difficulty Accessing Our Privacy Policy?
7. Warranties

AutoZone's Limited Warranty
Battery Limited Warranty
PROFormance Warranty
8. Return Policy

Store Return Policy
Online Return Policy
Product Return to an AutoZone Store
Product Return by Mail
Gift Card Sales Policy
Core Return Policy
Core Return to an AutoZone Store
Core Return by Mail
9. Secure Shopping

10. Using Gift Cards/Merchandise Credit

What is the AutoZone Gift Card?
What is the AutoZone Merchandise Credit?
Where can I purchase an AutoZone Gift Card?
What forms of payment do you accept for purchase of the AutoZone Gift Card?
Can I buy The AutoZone Gift Card and have you send it to someone else?
What is the shipping time?
How can I check the remaining balance on my Gift Card?
11. Pricing and Invoices

Product Pricing
Invoices
Disclaimers
Your Responsibility and Risk
12. Same Day Delivery

13. Next Day Delivery

14. Free Shipping

Information about Free Shipping to APO/FPO/DPO Addresses:
*Free Shipping Terms and Conditions
15. SMS Terms and Conditions

What are AZ Promos & ShopAZ?
How do I sign up for AZ Promos & ShopAZ?
Is it free?
What if I don?t want to receive any more messages?
What if I want to opt back in?
What if I want more info?
Commands:
What are the Participating Carriers?
How are the messages sent?
Privacy Notice
16. CA Supply Chain Disclosure

17. Ratings and Reviews Terms of Use

18. AutoZone Gift Card Sweepstakes

Sponsor/Administrator
Eligibility
Agreement to Official Rules
Two Ways to Enter
General Conditions
Release and Limitations of Liability
Drawing and Notification
Prizes and Prize Conditions
Disputes
Severability
Miscellaneous
Winners List Request


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AutoZoneInc.com, Duralastparts.com, and AutoZoneRewards.com web site, you must
first enable cookies in your web browser. A cookie is a small piece of
information stored with your browser that helps web sites and multiple servers
recognize you. In the case of the AutoZone.com, AutoZonePro.com,
AutoZoneInc.com, Referral.AutoZonePro.com, Duralastparts.com, and
AutoZoneRewards.com, your cookie file allows you to surf all over our site
without having to login every time you go to a different personalized service.
For instance, if cookies are not enabled on your computer when you visit
AutoZone.com, AutoZoneInc.com, Duralastparts.com, and AutoZoneRewards.com, you
would have to re-enter your vehicle information every time you looked up a part.
If cookies are not enabled on your computer when you visit AutoZonepro.com, you
will need to login to AutoZonePro.com every time you visited the site.


AUTOZONE REWARDS PROGRAM TERMS AND CONDITIONS

Updated: 10/26/2023
Participants ("Members") in the AutoZone Rewards Program (“Program”) are subject
to these Terms and Conditions (“Terms and Conditions”). By accessing and
participating in the Program, Members accept and agree to be bound by the Terms
and Conditions, which are a contract and are subject to change from time to time
without notice to Members, as well as AutoZone's Privacy Policy. Members should
read these Terms and Conditions carefully. This contract requires Members to
release all claims against AutoZone. By participating in the Program, Members
are agreeing to mandatory, binding arbitration with no class relief, and to a
limitation of their rights and remedies, including any damages that may be
recovered.

Program membership (“Membership”) is open to all U.S., Puerto Rico and U.S.
Virgin Islands residents (excluding all U.S. territories other than Puerto Rico
and the U.S. Virgin Islands) who are at least 18 years old or, if older, the age
of majority in the Member's jurisdiction of residence. A copy of these Terms and
Conditions is available at each participating store or from the Program website
(www.AutoZone.com/Rewards).
1. Membership:
a. Customers of AutoZone may only enroll in the Program by (a) completing the
application process at participating AutoZone locations; or (b) signing up
online at the Program website (www.AutoZone.com/Rewards). Once enrolled,
eligible customers will receive a membership ID (“AutoZone Rewards ID”) to be
used when making all purchases. Once registered, the AutoZone Rewards ID can be
found on the registration receipt, Member's weekly emails, the AutoZone mobile
app, or by logging into the Program online. Alternatively, Members may use the
phone number associated with their Program account when making purchases
in-store. b. Members must provide the required information to be enrolled and to
be eligible for Rewards (defined below). c. AutoZone commercial accounts are not
eligible to participate in the Program. d. AutoZone reserves the right to limit
the number of Members in the Program. e. AutoZone reserves the right, in its
sole discretion and without notice, to expire a Member's enrollment in the
Program after twelve (12) months of Program account inactivity. All accrued
credits and Rewards will be lost if the Membership expires or is cancelled.
2. Transaction-Based Program:
a. The AutoZone Rewards ID, or phone number if in-store, must be provided by the
Member at the time of purchase. Prior purchases are not eligible, except in
limited circumstances set forth in Section 2.IV. below. b. Except as set forth
in the Special Terms (as defined below), for each in-store transaction, online
transaction and buy online, pick up in store ("BOPUS") transaction of $20 or
more, excluding federal, state, and local taxes, shipping charges, product and
employee discounts (i.e. credit is awarded based on total after application of
discount), commercial account purchases, charitable donations, core deposits,
Loan-a-Tool® deposits, loaner battery deposits, environmental fees, returns,
refunds, purchases of gift cards, and items purchased with any Rewards or other
awards ("qualifying purchases"), Member will receive one (1) credit (a
"credit"). AutoZone may also, without prior notice and at its sole discretion,
provide additional bonus credits from time to time in connection with certain
transactions and/or promotions. When a Member has earned 5 credits, the Member
will automatically receive a Reward of one (1) $20 merchandise credit ("20
Reward Dollars") to be used at participating AutoZone stores and online.
AutoZone may also, from time to time, at its sole discretion, provide additional
Bonus Rewards in connection with certain transactions and/or promotions ("Bonus
Rewards"). Bonus Rewards and 20 Reward Dollars are referred to collectively as
"Rewards". Rewards and credits will be assigned to the Participant's AutoZone
Rewards ID and may be accessed through the Member's Program Account. Credits
will expire three hundred and sixty-five (365) days after issuance, and Rewards
will expire ninety (90) days after issuance; provided, that the foregoing
expiration rules do not apply to Members who enrolled in the Program in the
state of Maine. Rewards and credits may not be immediately available for use.
AutoZone reserves the right to terminate or modify the Program, in full or in
part, and at any AutoZone store or stores, at any time, in its sole discretion
without prior notice to Member. c. During a single in-store visit, Member may
not separate qualifying purchases into multiple transactions for the purpose of
earning more credits than would be available through a single in-store
transaction. d. The appropriate number of credits will be automatically deducted
from the Member's account balance for every Reward that is automatically
redeemed by AutoZone on the Member's behalf in accordance with the terms of the
Program. e. Credits from multiple accounts may not be aggregated unless
authorized by AutoZone in its sole discretion. f. Unredeemed credits and Rewards
remaining in a Member's account will expire at the termination of the Program or
at the sole discretion of AutoZone, whichever occurs first. g. The appropriate
credit(s) and/or Reward(s) will be automatically deducted from the Member's
account balance if items returned or refunded from a qualifying purchase cause
the qualifying purchase to fall below the qualifying threshold to earn a credit,
as determined under these Terms and Conditions.



--------------------------------------------------------------------------------


***Special Terms for Select Regions:

Effective as of January 22, 2024, Members who fall into one of the following
three categories based on their purchase history over the last 36 months will be
subject to the “Special Terms”, as more fully set forth below.
 1. 1. Members who have made the majority of their purchases at an AutoZone
    store located in the Select Regions;
 2. 2. Members who enrolled in the Program at an AutoZone store located in the
    Select Regions; or
 3. 3. The AutoZone store located closest to Member's Program account address is
    located in the Select Regions.


The “Select Regions” are limited to the following zip codes in and around
Birmingham, Alabama and Columbus, Ohio:


Birmingham Region

35204, 35020, 35215, 35071, 35228, 35150, 35010, 35043, 35044, 35242, 36853,
35022, 35501, 35214, 35055, 35653, 35640, 35650, 38852, 35570, 35565, 38843,
35594, 38827, 35901, 36201, 36272, 35016, 36206, 35950, 35967, 35121, 35768,
35904, 36203, 35906, 34976, 36303, 36426, 36420, 36784, 36027, 36301, 36360,
36330, 36460, 36049, 36079, 36303, 36310, 35208, 35209, 35124, 35476, 36703,
35045, 35401, 35124, 35404, 35405, 35188, 30241, 36801, 31907, 31904, 36867,
31903, 36863, 36830, 36870, 31907, 31906, 31909, 35215, 35206, 35207, 35125,
35217, 35160, 35023, 35094, 35115, 35216, 35040, 35126, 36066, 36105, 36109,
36116, 36092, 36054, 36117, 36116, 36078, 36083, 36037


Columbus Region

43055, 43201, 43224, 43081, 43056, 43205, 43223, 43031, 43074, 43062, 43229,
43302, 43040, 43015, 43240, 43017, 43229, 43220, 43207, 43230, 43213, 43147,
43214, 43068, 43110, 43223, 43232, 43228, 43026, 43212, 43228, 45840, 44830,
43567, 44883, 43402, 45840, 45690, 45694, 45638, 45601, 45662, 43113, 45640,
45692, 41143, 43138, 43123, 41101, 44622, 44906, 43812, 44805, 44905, 44820,
44890, 43338, 43050, 44622, 44907, 44906, 44683, 43130, 43701, 43068, 45769,
45701, 45750, 43725, 45631, 45714, 26101, 43764, 25550, 25304, 25703, 25704,
25302, 25177, 25526, 26651, 45669, 25313, 25071, 25504, 25541, 25271, 26624,
25309, 43351, 44857, 43410, 43420

*Members who enrolled in the Program at an AutoZone store located in Maine are
not subject to the Special Terms.

Special Terms

The following language hereby replaces, in its entirety, Section 2.b. of the
Program Terms and Conditions. All other Program Terms and Conditions remain in
full force and effect. In the event of any conflict between the Program Terms
and Conditions and the following Special Terms, these Special Terms shall
control.

Section 2.b. For each in-store transaction, online transaction and buy online,
pick up in store ("BOPUS") transaction of $25 dollars or more, excluding
federal, state, and local taxes, shipping charges, product and employee
discounts (i.e. credit is awarded based on total after application of discount),
commercial account purchases, charitable donations, core deposits, Loan-a-Tool®
deposits, loaner battery deposits, environmental fees, returns, refunds,
purchases of gift cards, and items purchased with any Rewards or other awards
("qualifying purchases"), Member will receive one (1) credit (a "credit").
AutoZone may also, at its sole discretion, provide additional bonus credits in
connection with certain transactions and/or promotions. When Member has earned 3
credits, those credits will automatically be redeemed by AutoZone and Member
will receive a Reward of one (1) $10 merchandise credit ("10 Reward Dollars") to
be used at participating AutoZone stores and online. AutoZone may also, at its
sole discretion, provide additional Bonus Rewards in connection with certain
transactions and/or promotions ("Bonus Rewards"). Bonus Rewards and 10 Reward
Dollars are referred to collectively as "Rewards". Rewards and credits will be
assigned to the Participant's AutoZone Rewards ID and may be accessed through
the Member's Program account. Credits will expire three hundred and sixty-five
(365) days after issuance and Rewards will expire ninety (90) days after
issuance. Rewards and credits may not be immediately available for use. AutoZone
reserves the right to terminate or modify the Program, in full or in part, and
at any AutoZone store, at any time in its sole discretion without prior notice
to Member.

Credits accrued prior to January 22, 2024 will be converted as follows:



Credits in Account prior to January 22, 2024 Credit Conversion as of January 22,
2024 1 credit 1 credit* 2 credits 2 credits* 3 credits $10 reward** 4 credits
$10 reward** + 1 credit***

* Credit(s) will retain original date of expiration which is 365 days from date
of issuance.
** Reward will expire 90 days from date of credit conversion (i.e. January 22,
2024).
*** Credit will retain original date of expiration for the most recently earned
credit before conversion, which is 365 days from the date of issuance.



--------------------------------------------------------------------------------


I. AutoZone, in its sole discretion and without prior notice to Member, may
change at any time and for any AutoZone store or for the entire Program: (i) the
minimum in-store or online transaction value needed to earn a credit, (ii) the
value of the Reward that may be earned by the Member, (iii) the number of
credits needed to earn a Reward; and (iv) the date upon which credits or Rewards
expire. Member acknowledges and agrees that Member's continued participation in
the Program shall act as consent to any such changes or any other changes to the
Program or these Terms and Conditions that AutoZone may make from time to time.

II. Credits: Credits have no cash value, are non-negotiable, and cannot be
redeemed either in whole or in part for cash. Credits do not constitute property
of any Member or other person and may not be brokered, bartered, attached,
pledged, gifted, sold or otherwise transferred for consideration, other than by
AutoZone or as expressly provided for in these Terms and Conditions. Any receipt
or use of credits in violation of the Terms and Conditions herein will render
such credits void. Credits are not capable of being combined or transferred to
any other type of Program offering or award.

III. Rewards and Redemption: a. The number of credits necessary to earn a Reward
online or at any AutoZone store is determined by AutoZone in its sole discretion
and may be changed without prior notice to Member at any time during the term of
the Program. b. Member may redeem Rewards at AutoZone retail stores by using the
Member's AutoZone Rewards ID, phone number, or by scanning a digital or physical
card (physical card not distributed after July 2019) during a transaction.
Member may redeem Rewards on AutoZone.com or through the AutoZone app by signing
into their Program account before checking out or by entering their AutoZone
Rewards ID during the checkout process. Rewards used during a transaction will
be deducted from the total balance available on the Member's Program account. c.
Rewards may not be transferred, sold or exchanged for cash or other
consideration. d. Rewards expire ninety (90) days after issuance. e. Rewards
attempted to be sold or exchanged for cash or other consideration or if
otherwise received or used in violation of the Terms and Conditions herein shall
be canceled and deemed void. f. Rewards cannot be combined or transferred to any
other type of AutoZone promotional offering or Reward except in AutoZone's sole
discretion. g. Rewards cannot be used to purchase gift cards.

IV. Rules for Requesting Credit: In the event the AutoZone Rewards ID, or phone
number if in-store, is not provided at the time of purchase, credits may be
requested for qualifying purchases as evidenced by an AutoZone receipt subject
to the following limitations: a. No adjustments will be made for purchases made
before Member's enrollment date. b. No adjustments will be made for purchases
over 90 days old. c. Member is limited to two (2) credit requests per month. d.
The purchase must meet all requirements of a qualifying purchase as set forth
above. e. Credit requests cannot be made within 3 days of purchase. f. AutoZone
will evaluate credit requests based on review of an AutoZone receipt in its sole
discretion, and its decision to provide or not provide the requested credit is
final.

3. AutoZone Rewards Additional Terms and Conditions:
a. AutoZone reserves the right to cancel, modify or restrict any aspect of the
Program at any time with or without notice. b. Membership in the Program may be
revoked at any time. Any abuse of the Program, failure to follow any terms of
the Program, or any misrepresentation may subject Members to membership
revocation and will affect eligibility for further participation in the Program.
Further, AutoZone reserves the right to seek all remedies, whether available at
law or at equity, criminal or civil, in the event Member defrauds or abuses the
Program, fails to follow any terms of the Program, or makes any
misrepresentation to AutoZone. c. Program purchases, as reflected in AutoZone
records, shall be deemed correct and AutoZone reserves the right to determine
the qualification for any transaction and to correct or modify the credit or
Reward amount at any time based on AutoZone records and calculation of account
information. d. AutoZone is not responsible for lost or missing communications,
including Rewards, due to Member's failure to maintain current address or other
contact information with AutoZone. e. By enrolling in the Program, Member
acknowledges and agrees to receive advertising, marketing materials and other
communications from AutoZone, including, but not limited to emails. f. Program
rules are void only to the extent prohibited by law. g. Taxes on Rewards may
apply where required by law. Any tax liability, including disclosure, is the
sole responsibility of the Member. h. From time to time, Rewards balances and
values will be updated in the Program. Please check the Program website
(www.AutoZone.com/Rewards) for the most up-to-date account balances. i. AutoZone
may waive compliance with these Terms and Conditions in its sole discretion and
may run promotions from time to time that provide enhanced benefits to select
Members. Notwithstanding the foregoing, AutoZone's failure to exercise any of
its rights under these Program Rules or its delay in enforcing or exercising any
of those rights shall not constitute a waiver of such rights. j. For more
information about the Program and/or Member accounts, call 1-800-741-9179.
4. Sponsor:
AutoZone.com, Inc. is the exclusive sponsor of this Program (“Sponsor”).
5. Dispute Resolution, Mandatory Arbitration, and Choice of Law Jurisdiction:
All issues and questions concerning the construction, validity, interpretation
and enforceability of these Terms and Conditions shall be governed by, and
construed in accordance with, the laws of the State of Tennessee, without giving
effect to any choice of law or conflict of law rules (whether of the State of
Tennessee or any other jurisdiction), which would cause the application of the
laws of any jurisdiction other than the State of Tennessee.

Sponsor's failure to enforce any of these Terms and Conditions shall not
constitute a waiver of that or any other provision in these Terms and
Conditions.

You agree that whenever you have a claim, dispute or disagreement with Sponsor
arising out of or in any way related to the Program, the Terms and Conditions,
or the Privacy Policy, you will send a written notice to the Sponsor describing
the nature of such claim, dispute or disagreement (“Demand”). You agree that the
requirements of this Dispute Resolution section 5 will apply even to matters
that may have arisen before you accepted these Terms and Conditions or the
Privacy Policy. You must send the Demand to the following address (the “Notice
Address”): AutoZone.com, Inc., 123 S. Front St., Memphis, TN 38103, Attention;
Legal Department. You agree that You will not take any legal action, including
filing a lawsuit or demanding arbitration, until 10 business days after You send
a Demand. This informal dispute resolution is in addition to, and does not
waive, excuse, or supersede any pre-suit resolution process required by state or
federal law before filing suit.

If the disagreement stated in the Demand is not resolved to your satisfaction
within 10 business days after it is received, and You intend on taking legal
action, you agrees that you will file a demand for arbitration with the American
Arbitration Association (“AAA” or the “Arbitrator”). Sponsor agrees that it will
submit any and all disputes with You to arbitration before the Arbitrator. This
arbitration provision limits your ability and the ability of Sponsor to litigate
claims in court and you and Sponsor each agree to waive your respective rights
to a jury trial.

For any such filing of a demand for arbitration, you must provide proper service
under the rules of the Arbitrator and notice to the Notice Address may not be
sufficient. If, for any reason, the AAA is unable to conduct the arbitration,
you may file your case with any national arbitration company. The Arbitrator
shall apply the AAA Consumer Arbitration Rules effective September 1, 2014,
available at https://www.adr.org/sites/default/files/Consumer-Rules-Web_0.pdf
(and as may be amended) and as modified by the agreement to arbitrate in this
Dispute Resolution section. You agree that the Arbitrator will have sole and
exclusive jurisdiction over any and all disputes arising out of or relating to
the Program or any disputes with the Program's Sponsor including, but not
limited to, disputes as to the interpretation or application of this Dispute
Resolution section or the validity of the arbitration agreement herein. The
Arbitrator has authority to issue any and all remedies authorized by law, except
that any requests for the remedy of public injunctive relief shall be brought in
a court of competent jurisdiction. The Federal Arbitration Act allows for the
enforcement of arbitration agreements and governs the interpretation and
enforcement of the agreement to arbitrate. The place of arbitration shall be
Shelby County, Tennessee.

You agree that you will not file a class action or collective action against
AutoZone, and that you will not participate in a class action or collective
action against AutoZone. You agree that you will not join its claims to those of
any other person.

Notwithstanding any other provision in the Terms and Conditions, Special Terms,
or the Privacy Policy, if this class action waiver is adjudicated to be invalid
by a court of competent jurisdiction, then the agreement to arbitrate is and
void, as though it were never entered into, and any arbitration dispute at that
time will be dismissed without prejudice and may be refiled in court. Followers
irrevocably consent to the sole and exclusive jurisdiction of the state or
federal courts of the State of Tennessee located in Shelby County for any
action, suit or proceeding arising out of or relating to the Program. Under no
circumstances will you or AutoZone agree to class or collective procedures in
arbitration or the joinder of claims in arbitration.

The provisions of this Dispute Resolution section shall survive conclusion,
modification or termination of the Program and suspension, revocation, closure,
modification, or amendments to the Program terms, and any aspect of the
relationship of the parties relating to or arising from participation in the
Program.
6. Termination:
AutoZone.com, Inc. is the exclusive sponsor of this Program.
7. Limitation of Liability and Additional Terms:
BY ENROLLING IN THE PROGRAM AND REDEEMING THE REWARDS, THE MEMBER AGREES THAT
AUTOZONE AND ITS AFFILIATES AND SUBSIDIARIES AND ITS OFFICERS, DIRECTORS,
EMPLOYEES, REPRESENTATIVES AND AGENTS (COLLECTIVELY, THE "RELEASED PARTIES")
WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR, AND SHALL BE RELEASED
AND HELD HARMLESS BY MEMBER FOR, ANY LIABILITY FOR ANY INJURIES, LOSSES OR
DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE OR EXEMPLARY DAMAGES) TO
PERSONS, INCLUDING PERSONAL INJURY OR DEATH, OR PROPERTY ARISING IN WHOLE OR IN
PART, DIRECTLY OR INDIRECTLY, FROM ANY ACTION TAKEN OR NEGLECTED TO BE TAKEN
WITH REGARD TO THE PROGRAM. THE RELEASED PARTIES ARE NOT RESPONSIBLE FOR (A)
LOSS OR MISDIRECTION OF, OR DELAY IN RECEIVING, ANY MEMBERSHIP APPLICATION,
CORRESPONDENCE, OR REWARDS/REWARD CERTIFICATES; (B) THEFT OR UNAUTHORIZED
REDEMPTION OF CREDITS OR REWARDS OR USE OF A REWARD CAUSED BY CIRCUMSTANCES
BEYOND THE REASONABLE CONTROL OF US OR OUR REPRESENTATIVES, AGENTS; (C) ANY ACTS
OR OMISSIONS OF THIRD PARTIES; (D) ANY ERRORS PUBLISHED IN RELATION TO THE
PROGRAM, INCLUDING, WITHOUT LIMITATION, ANY TYPOGRAPHICAL ERRORS, ERRORS OF
DESCRIPTION, AND ERRORS IN THE CREDITING OR DEBITING OF CREDITS FROM MEMBER
ACCOUNTS; OR (E) THE UNAUTHRORIZED OR ILLEGAL ACCESS TO PERSONALLY IDENTIFIABLE
OR SENSITIVE INFORMATION. WE RESERVE THE RIGHT TO CORRECT, WITHOUT NOTICE, ANY
ERRORS. IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU FOR ANY DELAY IN
OR FAILURE TO PERFORM DUE TO CAUSES BEYOND OUR CONTROL, INCLUDING, WITHOUT
LIMITATION, ANY ACT OF GOD, ACT OF WAR, NATURAL DISASTER, TERRORISM, OR ANY ACT
OR OMISSION OF A THIRD PARTY. THE SOLE REMEDY AVAILABLE TO YOU IN CONNECTION
WITH THE PROGRAM (WHETHER YOUR CLAIM IS BASED IN LAW OR EQUITY) SHALL BE THE
CREDITING OR RE-CREDITING TO YOUR PROGRAM ACCOUNT OF CREDITS OR REWARDS IN AN
AMOUNT NO GREATER THAN THE NUMBER OF CREDITS OR REWARDS AT ISSUE. WITHOUT
LIMITING THE FOREGOING, EXCEPT AS SPECIFICALLY PROVIDED OTHERWISE IN THESE
PROGRAM RULES, EVERYTHING REGARDING THE PROGRAM, INCLUDING THE WEBSITE AND THE
REWARDS, ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME
JURISDICTIONS MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSION OF IMPLIED WARRANTIES, SO SOME
OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. CHECK LOCAL LAWS FOR ANY
RESTRICTIONS OR LIMITATIONS REGARDING THESE LIMITATIONS OR EXCLUSIONS. THIS
SECTION WILL SURVIVE TERMINATION OF MEMBER'S PARTICIPATION IN THE PROGRAM.
Neither the Program nor any Reward or benefit offered by the Program creates,
constitutes or gives rise to any legal or contractual rights by Members against
AutoZone.
©2023 AutoZone, Inc. All Rights Reserved. AutoZone, AutoZone & Design,
Loan-A-Tool and AutoZone Rewards are registered marks of AutoZone IP LLC or one
of its affiliates.


RULES AND REGULATIONS

AutoZone's web sites and web site services are provided to you subject to the
following notices, terms, and conditions. In addition, when you use any AutoZone
web site or web site service (e.g., vehicle history, parts purchasing), you will
be subject to the rules, guidelines, policies, terms, and conditions applicable
to such service. By accessing and using any of the web sites owned or controlled
by AutoZone.com, Inc. or its subsidiaries or affiliates (the "Web Sites"), you
agree to be legally bound by all of the terms and conditions of use. If you do
not agree with any of the terms and conditions set forth herein, do not use any
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Isuzu I-280, I-350 2005-06 ©2005 Cengage Learning, All Rights Reserved.
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Delmar Cengage Learning™
The following publications, or any part thereof, may not be reproduced or
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Automotive Technology, A Systems Approach, Third Edition ©2000 Thomson Learning,
All Rights Reserved.

Contact us with any questions or problems, regarding AutoZone's Duralast and
Duralast Gold products, as appropriate. Today's Technician, Classroom Manual for
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Today's Technician, Automotive Suspension & Steering Systems, Second Edition
©1999 Delmar Publishers an International Thomson Publishing Company, All Rights
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division of International Thomson Publishing Inc., All Rights Reserved.
Automotive Chassis Systems, ©2000 Delmar is a division of Thomson Learning, All
Rights Reserved. Automotive Braking Systems, Third Edition ©1999 Delmar
Publishers a division of Delmar Thomson Publishing, Inc.

Automotive Transmissions & Transaxles, Second Edition ©1999 Delmar Publishers an
International Thomson Publishing Company. I-CAR Professional Automotive
Collision Repair ©1996 Delmar Publishers a division of International Thomson
Publishing. Automatic Transmission and Transaxles, Theory, Operation, Diagnosis
and Service, Fourth Edition ©1997 Delmar Publishers an International Thomson
Publishing company. A Technician's Guide To Automotive Emissions Systems ©1995
Delmar Publishers a division of International Thomson Publishing Inc.

Automotive Engine Performance Shop Manual, Second Edition ©1998 Delmar
Publishers an International Thomson Publishing Company. Automotive Engine
Performance Classroom Manual, Second Edition ©1998 Delmar's Publishers an
International Thomson Publishing Company. Today's Technician Classroom Manual
for Automotive Heating and Air Conditioning ©1996 by Delmar Publishers an
International Thomson Publishing Company. Automotive Engines, Diagnosis, Repair,
Rebuilding, Third Edition ©1996 Delmar Publishers a division of International
Thomson Publishing Inc. Delmar's ASE Test Preparation Series
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is a division of Thomson Learning.

Delmar's ASE Test Preparation Series Engine Repair (Test A1) Automobile Test
©1999 Delmar Publishers an International Thomson Publishing Company. Delmar's
ASE Test Preparation Series Engine Performance (Test A8) Automobile Test ©1999
Delmar Publishers an International Thomson Publishing Company. Automotive
Technology, A Systems Approach, Tech Manual Third Edition ©2000 Delmar is a
division of Thomson Learning.
Applicable Law
This site is created and controlled by AutoZone.com, Inc. in the State of
Tennessee, USA. As such, the laws of the State of Tennessee will govern these
disclaimers, terms, and conditions, without giving effect to any principles of
conflicts of laws. AutoZone.com, Inc. reserves the right to make changes to this
site and these disclaimers, terms, and conditions at any time.
Our Address
AutoZone.com, Inc.
P.O. Box 2198
Memphis, TN 38101
https://www.autozone.com

Any rights not expressly granted herein are reserved.
Contact AutoZone via e-mail with any questions or problems, as appropriate.

Contact duralast.parts@autozone.com with any questions or problems, regarding
AutoZone's Duralast and Duralast Gold products, as appropriate.
Any references to "AutoZone" on this page shall include AutoZone.com, Inc., and
its affiliates and subsidiaries, including, but not limited to, AutoZone, Inc.,
as the context may require. AutoZone.com, Inc. is a separate and unique entity
existing apart from AutoZone, Inc. As used herein, an affiliate of AutoZone.com,
Inc. is defined as any entity that is controlled by, controls or is under common
control of AutoZone.com, Inc.


PATENTS

Virtual Patent Marking

The following products and associated methods are protected in the U.S. and
elsewhere by patents held or licensed by AutoZone Parts, Inc., ALLDATA LLC or
affiliated companies. This website is provided to satisfy the virtual patent
marking provisions of various jurisdictions including the virtual patent marking
provisions of the America Invents Act and provide notice under 35 U.S.C.
§287(a). The following list of products may not be all inclusive, and other
products not listed here may be protected by one or more patents.


AutoZone Fix Finder:
 * US. Patent Nos. 11,083,906
 * Additional patents pending in the US and abroad

AutoZone enhanced real-time delivery estimates
 * Patents pending in the US and abroad

ALLDATA Diagnostics:
 * US Patent Nos. 9,513,789; 10,156,960; 10,606,445; 10,852,910
 * Canadian Patent No. 2,868,573
 * Additional patents pending in the US and abroad


USE OF COMMUNITY

The AutoZone.com® Community, including message boards, blogs, photo galleries
and member profiles ("Community""), has been created to provide opportunities
for members to share advice, experiences, ideas and questions with one another.
The postings and comments expressed on any area of the Community are just
opinions based on users' personal experience. You are responsible for your
decisions and actions. If you do not believe the opinions or advice given on the
Community, do not follow it. AutoZone"" means AutoZone.com, Inc. and its
affiliates. AutoZone reserves the right to make changes to these Community Terms
and Conditions at any time. It is your responsibility to check this page for
updates to the terms."
Getting Started
Welcome to AutoZone Community. If you are new to our Community or have a
question, please review these simple guidelines to ensure you have a good
experience:

Register for the site - if you have not created a MyZone® profile on our web
sites ("Web Sites"), you will need to do that before you can post your own
content to the Community. You do not have to register to view photo, video or
Community content.

When you pick a user name, just make sure you do not use any brand or celebrity
names (like "Mr. Nike," "NASCARman" or "Duralast Boy"). We reserve the right to
reclaim usernames if, in our sole discretion, usernames contain vulgar
references or references otherwise disallowed within the Community. We reserve
the right to reclaim usernames that appear to impersonate or disparage
businesses, individuals, or official Community moderators or administrators.

Be nice and respectful of others. Please do not let the anonymity of the web
lure you into making snarky comments to others. If you would not say your
comment to a real person standing next to you in the grocery store, please do
not say it in our Community. The Community is provided as a matter of courtesy
so you can share opinions and advice with others.
Community Etiquette
The Community's purpose is to discuss all things automotive.
 
 * Please keep the discussion relevant by staying on topic when posting in the
   Community. This service is provided to allow its users and our employees to
   share their knowledge and help one another.
 * Please refrain from discussing personal matters, abusing any company or
   product, or, in general, from posting on topics unrelated to automotive
   issues and inquiries.
 * Please do not discuss pricing issues. This Community is not a transactional
   website. While we recognize that the issue of prices of products or services
   may come up, we do not want it to be the focus of the Community. We do not
   permit references to competitors or their prices. If you wish to refer to an
   AutoZone price, then please recognize that prices change over time. A price
   that is current today may not be correct tomorrow. Please check the current
   prices before relying on any information posted in the Community.
 * Please be courteous and respectful to everyone engaging in the Community.
   Your opinions are always welcome, but personal attacks and harassment
   ("flaming") in the Community is not acceptable.
 * The Community is intended for use by individuals 13 years of age or older.
   The Community is not directed for use by children under the age of 13. Users
   under the age of 13 should obtain the assistance of a parent or guardian to
   use this site. AutoZone does not knowingly collect information from children
   online. AutoZone values our relationship with our customers and is committed
   to responsible information-handling practices.

If you have questions about how to use any of the services within the Community,
you may post questions on the Community Information board, contact a Community
Moderator at community.moderator@autozone.com or speak with a Customer Service
Representative at 866.853.6459.
Community Guidelines
We encourage expression and discussion. However, in order to keep balance and
order within the Community, online behavior requires common sense and basic
etiquette. Accordingly, here are some rules that you agree to
 
 * For your safety, please use caution when sharing personal information.
 * No strong, vulgar, violent, obscene, abusive or otherwise harmful language.
 * No racially, ethnically, or otherwise objectionable language.
 * No posting of pornographic, sexually explicit or obscene images.
 * No harassing, intimidating, stalking, or threatening other Community members.
 * No libelous, defamatory, or otherwise tortious language.
 * No impersonating any person, including, but not limited to, other Community
   members or employees of AutoZone.
 * No posting, distributing, transmitting, or promoting illegal content.
 * No invasion of another's privacy or publicity rights.
 * No action that is intended to exploit, solicit or harm minors.
 * No manipulation or forging of identifiers in order to disguise the origin of
   any information posted on AutoZone.com or otherwise provided to AutoZone or
   its employees.
 * No posting, providing, transmitting, or otherwise making available any
   information (such as inside, proprietary or confidential information) that
   you do not have a right to make available due to contract, fiduciary duty, or
   operation of law.
 * No posting, providing, transmitting, or otherwise making available any junk
   mail or spam. No posting content that would constitute advertising, junk
   mail, spam, chain letters, or any other form of unauthorized
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 * No posting, uploading, emailing, or otherwise transmitting any material that
   contains any malicious computer code (including spyware, worms, Trojan
   horses, viruses, etc.).
 * No posting, providing, transmitting, or otherwise making available any
   information which violates regulations promulgated by the Securities and
   Exchange Commission, or that of any securities exchange, such as the New York
   Stock Exchange.
 * No posting or submitting any material that would infringe on any patent,
   trademark, trade secret, copyright or other proprietary rights of any party
   or that is deemed to be illegal by any local, state or federal law, rule or
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 * No collecting, storing, or posting of personal data about or of other
   Community members.
 * No discussing anything to do with a legal issue, legal case or attorneys,
   including but not limited to, legal action involving AutoZone, soliciting
   individuals to engage in legal action against AutoZone, or offering other
   legal advice.
 * No soliciting of any kind on the message boards/Community -- it is neither
   allowed nor appreciated by the Community. Contact
   community.moderator@autozone.com if you are interested in advertising
   opportunities.
 * All posts and photos are subject to removal at AutoZone's sole discretion. If
   you come across a post that you think is questionable, please let us know in
   writing - by sending an email that includes the URL of the post to
   community.moderator@autozone.com
 * AutoZone does not tolerate bullying, harassment, or hate speech.

Online Reviews
Community members are encouraged to review products available through
AutoZone.com or in AutoZone's brick and mortar stores.

In addition to the other guidelines described in these Terms and Conditions,
your reviews should also adhere to the following four guidelines:
 * All submissions must be factual and accurate.
 * All submissions must relate specifically and solely to the product being
   reviewed.
 * All submissions must be intended to inform readers about specific products,
   not about services rendered by AutoZone or its employees or your opinion of
   AutoZone or its employees.
 * All reviews are subject to removal at AutoZone's sole discretion. If you come
   across a review that you think is questionable, please let us know in writing
   - by sending an email that includes the URL of the post to
   community.moderator@autozone.com.


Violations of any of the guidelines will not be approved. Edited comments can be
resubmitted for moderation and approval.
Moderation
We do not allow vendors to post directly to our Community. We may, at our sole
discretion, post a statement submitted by you, on your behalf. Please email
community.moderator@autozone.com for more information.

AutoZone retains the right to remove and edit content and to limit and/or ban
users' access to the Community for any reason or no reason. AutoZone retains the
right, at its sole discretion, to limit users' access to the Community and to
remove material, in AutoZone's sole judgment, that does not comply with the
above-listed Community Guidelines or that is otherwise inappropriate for the
Community, harmful, objectionable, or inaccurate. AutoZone is not responsible
for failure or delay in removing such material. Moderators may take any action
they deem necessary in their own judgment to enforce the Community Guidelines,
and, in general, to address content that can detract from the experience of
other users or the purpose of the Community. Such actions may include, but are
not limited to, editing, moving, or deleing material and banning individual
users.
 
Proprietary Rights in Community Content; Limited License.
You grant AutoZone the right to publish and use any material that you post in
the Community, for purposes of operating and monitoring the Community. You agree
to surrender all rights to content posting including but not limited to words,
phrases, thoughts, theories, diagrams, music, videos and any other materials
either posted on or uploaded to the Community. We are always developing new
ideas and would not want to have any misunderstandings should the products,
services or messaging we use seem similar to that of any unsolicited submission
that you might post on the Community. Therefore, to avoid any misunderstanding,
please do not post ideas that you are not comfortable sharing or having AutoZone
use. You agree that any information you send to AutoZone is non-confidential.

All content in the Community including information, videos, music, graphics, and
other material is protected by copyright, trademark, patent, or other rights.
Except as expressly authorized or licensed, you may not copy, reproduce, modify,
augment, remove, delete, transfer, sell, lease, rent, or create derivative works
from any of the content in the Community. All AutoZone employees engaging in the
Community surrender the rights to content of their post to AutoZone. Employees
must maintain the confidentiality of intellectual property that belongs to
AutoZone. Intellectual property includes, but is not limited to, identifiable
names, trademarks, logos, patents, trade secrets, images, graphics, and other
copyrighted materials of AutoZone or any of its subsidiaries. AutoZone's
proprietary information and competitive knowledge is confidential. It is limited
for use within AutoZone unless specifically authorized for release and
disclosure elsewhere.
Disclaimer of Warranties and Limitation of Liability
The use of AutoZone.com message boards, account profiles, blogs and photo
galleries is at your own risk. AutoZone.com, Inc. is not responsible for the
content and conduct you may encounter. We reserve the right to remove any
material from the site at any time. We also reserve the right, if you violate
any of these rules, to remove you from the Community or to inform your Internet
service provider at our discretion.

While the administrators and moderators of this Community will attempt to remove
or edit any generally objectionable material as quickly as possible, it is
impossible to review every message. Therefore, you acknowledge that all posts
made to the Community express the views and opinions of the author and not the
administrators, moderators, or webmaster (except for posts by these individuals)
and hence will not be liable. AutoZone retains the sole discretion to delete or
edit any and all posts it deems necessary without providing notification to the
author.

All content on Web Sites owned or controlled by AutoZone is the copyrighted
property of AutoZone and is protected as such. None of the material may be
reproduced without our written permission, with the exception of downloading or
printing a single copy for you for offline viewing. This copyright extends from
original AutoZone material, to the raw compilations of posts in our folders, to
any edited and filtered compilations of posts that we may sell and distribute.

Members like you are providing most of the material in the Community. Such
third-party content is the sole responsibility of the person originating the
material. AutoZone does not control and is not responsible for this third-party
material. AutoZone does not warrant or guarantee the accuracy, reliability,
completeness, usefulness, non-infringement on intellectual property rights, or
quality of any material that appears in the Community, regardless of who
originates that material. You expressly understand and agree that you bear all
risks associated with using or relying on the material. AutoZone will not be
liable or responsible in any way for any content in the Community, including,
but not limited to, any errors or omissions in the material, or for any losses
or damage of any kind incurred as a result of the use of or reliance on any
material. This disclaimer and limitation of liability is in addition to the
disclaimers and limitations contained in the applicable Rules and Regulations
that apply to the use of the Web Sites.
Our Address
AutoZone.com,
Inc. P.O. Box 2198
Memphis, TN 38101
Any rights not expressly granted herein are reserved.

Contact Autozone with any questions or problems, as appropriate.

Any references to "AutoZone" on this page shall include AutoZone.com, Inc., and
its affiliates and subsidiaries, including, but not limited to, AutoZone, Inc.,
as the context may require. AutoZone.com, Inc. is a separate and unique entity
existing apart from AutoZone, Inc. As used herein, an affiliate of AutoZone.com,
I Inc. is defined as any entity that is controlled by, controls or is under
common control of AutoZone.com, Inc.
Copyright Notice
AutoZone.com, Inc., P.O. Box 2198, Memphis, Tennessee 38101 U.S.A. All rights
reserved.


LINKING AGREEMENT

Thank you for your interest in placing links to the AutoZone.com homepage on
your Web site(s). If you would like to place such a link on your Web site(s),
you must do the following:
 * Print out the agreement.
 * Provide all requested information.
 * Sign your name at the bottom of the agreement or have the agreement signed by
   authorized representatives of your company, as appropriate.
 * Fax the printed and signed document to (901) 495-8316. Attention: General
   Counsel.
 * You can also e-mail the requested information to contact.legal@autozone.com


Within ten (10) business days of our receipt of this completed document you will
receive an e-mail containing the AutoZone logos you can place on your Web site
for linking purposes only. Download AutoZone.com Linking Agreement
To view and/or print the linking agreement, you'll need Adobe Acrobat Reader


AUTOZONE PRIVACY POLICY

Last Modified: June 29, 2023 - Effective Date: July 1, 2023

AutoZone knows that you care how your information is used and shared. As part of
our commitment to customer service, AutoZone strives to make you feel safe and
comfortable doing business with us. While operating our business and interacting
with you, we collect, use, and share Personal Information. We do so to process
and fulfill your orders, to improve our in-store and digital offerings, to
create consistent in-store and digital experiences for you, to protect the
rights and information of our customers and our company, and for the other
purposes disclosed in this Privacy Policy. AutoZone reserves the right to modify
this Privacy Policy at any time in our sole discretion. If you have any
questions, please contact us via the channels listed below.

Scope of This Policy

This Privacy Policy describes the privacy practices of AutoZone, Inc. and its
subsidiaries, affiliates, and other AutoZone companies that link to this Privacy
Policy from their websites, including Duralast Parts and AutoZone Pro
(collectively “AutoZone,” “us,” “we,” “our'). It applies to the information we
collect, use, and disclose when you interact with us, including, but not limited
to when we provide you the following “Services”:


 * Use of our websites, including mobile websites – www.autozone.com,
   www.autozonepro.com, www.duralastparts.com (collectively “Websites”)
 * Use of our applications for mobile phones, tablets, or other smart devices –
   AutoZone mobile app or the AutoZone Pro mobile app (collectively “Apps”)
 * Visits to our domestic retail stores across the United States (“Stores”)
 * Purchase of our products, whether in-store or online through our Websites or
   Apps
 * Phone and email communications with us
 * Social media interactions on our websites and other third-party websites such
   as Facebook, Instagram, Snapchat, Twitter, YouTube, TikTok and Pinterest
 * Viewing our online advertisements or emails
 * Other services we may make available to you or that you request from us


This Privacy Policy also informs you about certain choices and rights you have
associated with your information, and how you can manage the privacy of your
Personal Information. For the purposes of this Privacy Policy, Personal
Information means any information that identifies, relates to, describes, or can
be reasonably linked or associated with a particular consumer or household.


The data collection and use practices for the AutoZone Websites are largely
similar to how AutoZone collects customer information when you use the Apps or
visit our Store locations. However, there may be some differences between how
the App collects and uses your information, and how information is collected and
used by the Websites or in Stores. These differences will be identified
throughout this policy.


Please note that this Privacy Policy does not apply to the practices of third
parties, including our third-party partners, service providers, and/or
advertisers, even when those services are branded as, or provided on behalf of,
AutoZone. When you access a third party's website through links on our Websites,
the collection of information from you by others on those third-parties'
websites is governed by those entities' privacy policies. Please read such third
party's privacy policies carefully.


This Privacy Policy does not apply to the practices of ALLDATA LLC or our
international subsidiaries and affiliates, such as ALLDATA Europe or ALLDATA
Canada, AutoZone Mexico or AutoZone Brazil. You can find the applicable
description of privacy practices by clicking on the links available on the
websites operated by these companies, or by looking in the settings menus of
their mobile applications.


The chart below provides you with a summary of the kinds of Personal Information
we collect, how we collect it, why we collect it, and who we may disclose it to.
You can find more information about each of these topics in the sections that
follow.


Information We Collect About You: Examples: How We Collect Your Information Why
We Collect and Disclose Your Information: Who We Disclose Your Information To:
Identifiers Your name, address, zip code, telephone number, email address,
gender, age, date of birth, and information about your vehicle (e.g., vehicle
identification number (VIN)); we may collect your government-issued ID
information for certain types of transactions; password when you create an
AutoZone Rewards Account
 * Directly from you in our stores
 * Directly from you when you access our digital services such as Websites and
   Apps
 * Marketing companies that help us learn about our customers and the devices
   they use to access digital content
 * Social media platforms
 * Advertising companies and content publishers that present you with our ads
 * Payment and transaction processors

 * To respond to you and provide you with goods and services
 * To facilitate our business and operational purposes in relations to the
   services we provide to you
 * For security and asset protection purposes
 * The collection is otherwise relevant to providing our services to you
 * For our marketing
 * For other uses we may disclose to you

 * Service Providers who provide services on our behalf (e.g., shipping vendors,
   payment providers, providers of digital analytic services and fraud
   prevention)
 * Marketing Partners
 * Manufacturers of products and provides of warranty services
 * Law enforcement public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others
 * Our affiliates and subsidiaries

Demographic Information (which may include protected classification
characteristics under state and federal law) Age, race, ethnicity, gender,
income, religion, language, date of birth, military service
 * Directly from you
 * Marketing companies that help us learn about our customers and the devices
   they use to access digital content
 * Companies that supplement our customer records with additional information
 * Social media platforms
 * Advertising companies and content publishers that present you with our ads

 * We do not disclose or share your demographic information
 * We collect your demographic information to learn about customer trends and
   interests; personalize digital content and offers; to deliver marketing
   communications and advertising
 * To provide you with discounts (military service only)

 * We do not disclose or share your individual demographic information

Commercial Information Products or services you purchased or considered
purchasing, purchase history, products or services you like, reviews you submit,
or where you shop, vehicles you own (e.g., number, type, age, make, model)
 * Directly from you in our stores
 * Directly from you when you access our digital services such as websites and
   mobile applications
 * Marketing companies that help us learn about our customers and the devices
   they use to access digital content
 * Social media platforms
 * Advertising companies and content publishers that present you with our ad
 * Payment and transaction processors

 * Fulfilling orders and processing returns
 * Customer care
 * Administering contests and promotions
 * Registering you for a website or program
 * Communicating with you
 * Improving our products and services, including improving store layouts and
   digital content
 * Learning about customer trends and interests
 * Personalizing digital content
 * Delivering marketing communications and advertising.
 * Identifying the devices you use to access digital content.
 * Fraud prevention, security, and asset protection.

 * Service Providers who provide services on our behalf (e.g., shipping vendors,
   payment providers, providers of digital analytic services and fraud
   prevention)
 * Marketing Partners
 * Manufacturers of products and provides of warranty services
 * Law enforcement public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others
 * Our affiliates and subsidiaries

Financial / Payment Information Credit or debit card, check, bank account, or
gift card
 * Directly from you
 * From financial institutions, payment processors, and other providers of
   financial products and services that we work with to provide you with
   financial services and offers

 * Fulfilling orders and processing returns
 * Customer care
 * Communicating with you regarding payment status
 * Collecting payments
 * Fraud prevention, security, and asset protection

 * Service Providers that process information on our behalf (e.g., data storage
   providers)
 * Financial service companies
 * Advisors and consultants
 * Law enforcement public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others
 * Our affiliates and subsidiaries

Business Information Information that we collect from you, such as business
name, business phone number, name of owner and/or point of contact, title,
business address, zip code, email address and password, and business website
 * Directly from you or the devices you use to access digital services
 * Security and fraud prevention services firms
 * Marketing and advertising companies
 * Companies that supplement our customer records with additional information
 * Social media platforms
 * Our affiliates and subsidiaries

 * Fulfilling orders and processing returns
 * Customer care
 * Administering contests and promotions
 * Registering you for a website or program
 * Communicating with you
 * Improving our products and services
 * Learning about customer trends and interests
 * Personalizing digital content
 * Delivering marketing communications and advertising
 * Identifying the devices you use to access digital content
 * Fraud prevention, security, and asset protection

 * Service Providers who provide services on our behalf (e.g., shipping vendors,
   payment providers, providers of digital analytic services and fraud
   prevention)
 * Marketing Partners
 * Manufacturers of products and provides of warranty services
 * Law enforcement public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others
 * Our affiliates and subsidiaries

Internet, Device & Online Activity Information Information about your
interaction with our Websites and Apps through cookies, pixel tags, web beacons,
such as browsing history, search history, internet protocol (IP) address;
session replay software may be used to record and replay your interactions with
our website
 * Directly from you or the devices you use to access our digital services
 * From our Service Providers and Marketing Partners
 * Companies that supplement our customer records with additional information
 * Social media platforms
 * Advertising companies and content publishers that present you with our ads

 * Fulfilling orders and processing returns
 * Customer care
 * Administering contests and promotions
 * Registering you for a website or program
 * Communicating with you
 * Improving our products and services
 * Learning about customer trends and interests
 * Personalizing digital content
 * Delivering marketing communications and advertising
 * Identifying the devices you use to access digital content
 * Fraud prevention, security, and asset protection

 * Service Providers that process information on our behalf (e.g., providers of
   digital analytics services; fraud prevention)
 * Marketing Partners
 * Advisors and consultants
 * Law enforcement public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others
 * Our affiliates and subsidiaries

Geolocation Data Location based on IP address or mobile device location
information, including precise geolocation data if you allow our Apps to collect
it
 * Directly from you or the devices you use to access our digital services
 * From our Service Providers and Marketing Partners
 * Companies that supplement our customer records with additional information
 * Social media platforms
 * Advertising companies and content publishers that present you with our ads

 * Directing you to a store location
 * Customer care
 * Improving our products and services
 * Personalizing digital content
 * Delivering marketing and advertising
 * Identifying the devices you use to access digital content
 * Fraud prevention, security, and asset protection

 * Our Service Providers (e.g., providers of digital analytics services; fraud
   prevention)
 * Marketing Partners
 * Advisors and consultants

Audio, Electronic or Visual Information In-store CCTV, recordings of phone calls
to us; live chat interactions
 * Via cameras deployed in our stores and parking lots and other facilities
 * Via call recordings
 * Via interactive chat functions

 * Improving our products and services
 * Customer care
 * Fraud prevention, security and asset protection
 * Training

 * Service Providers (e.g., security and fraud prevention providers)
 * Advisors and consultants
 * Law enforcement public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others
 * Our affiliates and subsidiaries

Inferences and Preferences Preferences, interests, and other characteristics,
such as shopping history that reflects a consumer's shopping preferences
 * Directly from you
 * From our Service Providers
 * Companies that supplement our customer records with additional information
 * Social media platforms
 * Marketing Partners

 * Customer care
 * Improving our products and services, including improving our store layout and
   digital content
 * Learning about customer trends and interests
 * Personalizing digital content

 * Services Providers
 * Marketing Partners
 * Advisors and consultants
 * Our affiliates and subsidiaries

Information We Collect

We may collect the following categories of information in order to provide our
Services to you, to communicate with you about the services you have requested
or that we think may be of interest to you, to enhance our products, services
and operations, and for other operational, legal and compliance purposes:


Identifier Information that can be used to identify you such as your name,
address, zip code, telephone number, email address, gender, age, date of birth,
and information about your automobile (such as your Vehicle Identification
Number (“VIN”) and year). We may also collect your payment information such as
credit card information and billing address when you buy products in our Stores
and on our Website. However, your payment card information is passed securely to
our payment card processor and is not stored by AutoZone. We may collect
government-issued ID for certain types of transactions - but please provide
government-issued ID information only if we ask you to. We will also collect
your name, email address, telephone number, zip code and a password that you
choose when you create an AutoZone Rewards account, or a “My Account” account
within the Apps. We may also collect online identifiers, such as your IP
address, when you browse our Websites or use our Apps.


Commercial information, such as products or services you purchased or considered
purchasing, purchase history, products or services you like, reviews you submit,
or where you shop.


Business Information for the AutoZone Pro Website & AutoZone Pro Mobile App.
AutoZone Pro, its Website, App, and Services are business-to-business services
provided to our commercial customers to help them meet their business needs. As
such, much of the information that we collect from our AutoZone Pro customers
relate to their business, including their business' name, address, zip code,
telephone number, email address, financial account information to facilitate
transactions with AutoZone Pro, commercial vehicle information, and other
information related to their business. Additionally, AutoZone Pro may need to
collect information related to an individual's role within the company to
fulfill an order or inquiry with AutoZone Pro, such as the individual's name,
title, location, telephone number, email address, other contact information,
information related to an “AutoZone Commercial” Account with the Websites, and
other information. We will also collect your email address and a password that
you choose when you request an “AutoZone Commercial” account with the Websites.


Device and Website Interaction Information related to online activities such as
browsing history, search history, website pages viewed and visit duration, App
usage, and other details about your website interactions including through use
of what is now commonly known as “session replay” technologies, which may
include data relating to, full Uniform Resource Locators (URLs), clickstream
information to, through, and from our Websites (including date and time),
services viewed or searched for; page response times, download errors, length of
visits to certain pages, page interaction information (such as scrolling,
clicks, and mouse-overs), or methods used to browse away from the page. We also
collect device information, your IP address information, your browser or
operating system information, login information, time zone setting, browser
plug-in types and versions, mobile device type, or other information that
relates to your interaction with our Websites or Apps. In some situations, this
information may be used or combined in a way that identifies you, your company,
or your position within your company. In those situations, such information will
be treated like Personal Information, as required under applicable laws.


Geolocation data, including precise geolocation data if you allow our
application to collect it.


Audio, electronic or visual information, such as audio or video recording when
you call us or when you come to our stores (although we may not be able to
associate such information with you), or through use of our interactive chat
functions such as the “Chat Now!” feature.


Inferences or preferences we learn or infer about you from other information we
have collected about you.


Statistical or aggregated information, meaning Information that does not
directly or indirectly reveal your identity or otherwise relate to an identified
individual or household. Statistical or aggregated information does not directly
identify a specific person, but we may derive non-personal statistical or
aggregated information from Personal Information. For example, we may aggregate
Personal Information to calculate the percentage of users accessing a specific
Website feature.


Personal Information Collected over the Last 12 Months: AutoZone has not
collected any other types of Personal Information in connection with our
Services over the last 12 months.


We do not knowingly collect or disclose Personal Information from children under
the age of 16 without parental or guardian consent. If a child under the age of
16 has provided us with personally identifiable information, we ask that a
parent or guardian contact us so that the information can be deleted.


We may collect additional information from employees or job candidates through
job applications, benefits enrollment, and payroll or direct deposit enrollment.
We maintain a separate collection notice and privacy policy for employees and
job applicants, which are available here.

How We Collect Your Information

AutoZone collects different types of information about you from a number of
sources and in a variety of ways, including information you provide to us,
information we automatically collect, information we obtain from other sources,
including third parties (specified below), and information we derive or infer
about you.


Information You Provide To Us. You may choose to give us information about you
when you interact with us, in our stores or online. Examples include:


 * You may provide your contact information when you purchase or return a
   product, or use a coupon or a Reward
 * You may give us information about you by filling in forms on our Websites or
   by corresponding with us by phone, email, through our interactive chat
   functions, such as the “Chat Now!” function, surveys, or otherwise. This
   includes information you provide when you create an account; register for or
   subscribe to a Service; fill in forms on our Website; engage with us via text
   messaging, place an order, search for a service; or request further services.
   This also includes details of transactions you carry out through our Websites
   or in stores, and the fulfillment of your orders
 * You may be required to provide financial information before placing an order
   through our Websites. We may also ask you for information when you report a
   problem with our Websites
 * For certain services we may require you to provide your name, email address
   or other contact information when you contact us with a question or comment
 * If you establish an “AutoZone Rewards” account with us, we may require you to
   provide your name, an email address and telephone number, and create a
   password to create your account. For more information on AutoZone Rewards,
   please click here
 * We will require you to provide your email address if you choose to sign up
   for our Duralast mailing list
 * AutoZone Pro will chiefly collect Business Information to fulfill orders
   between AutoZone Pro and its commercial customers
 * We will require you to provide your name, telephone number, zip code and
   other contact information when registering a warranty item
 * Upload or share a photo, submit a request, submit information, or post other
   digital content through one of our websites, applications or via social media
   interactions on third-party websites including Facebook, Instagram, Snapchat,
   Twitter, YouTube, TikTok and Pinterest


Information We Obtain When You Use Our Services: We collect certain information
from you through your use of our Services, such as App and Website usage data
and other Device and Website Interaction Information. For example:


 * in using our Websites and Apps, we may collect information about the device
   you use to log into, access, and use the Websites and Apps
 * we may collect other information in relation to how you use our Websites,
   Apps, or other Services (for example, aggregate metrics on how often certain
   pages on our Websites or Apps are accessed and viewed)
 * we may ask you to provide your location information when you use our Apps or
   Websites, to provide store locations in proximity as well as certain App
   features and Services. You may choose to disable location tracking; however,
   certain functions of the Websites and Apps not work properly if you do not
   share your location
 * we may use other Device and Website Interaction Information such as aggregate
   data in relation to how you use our Websites, Apps, or other Services
 * We may collect generic network information to assure the proper optimization
   for Website and App functionality


Information We Obtain from Third Party Sources: We may also obtain information
about you from third parties who help us provide our Services to you. For
example:


 * we may obtain information about your order or product return from our order
   fulfillment and delivery partners
 * we may also obtain some information from our Marketing Partners in order to
   inform you about products that we think you might be interested in
 * we may obtain information that does not identify you directly, but which is
   used in a way that may transform the information into Personal Information.
   For instance, AutoZone may receive warranty or product recall information
   from a part manufacturer or distributor related to a product that you
   purchased from us. We may combine that information with your information in
   our national warranty database or other systems to provide related services
   to you
 * we may receive information about you if you visit other websites employing
   our cookies or from third parties including, for example, business partners,
   subcontractors in technical, payment, and delivery services, advertising
   networks, analytics providers, search information providers, credit reference
   agencies, or aggregators
 * We may receive or obtain information about you or your use of the Services
   from third party sources, such as web hosting providers, analytics services,
   or advertising services. You may give us permission to access your
   information from services that third parties offer, such as social media
   networks. The information we receive or obtain from the third parties
   generally depends on your account or privacy settings with those third
   parties and the third parties' privacy policies, and may include social
   sentiments, opinions feedback and interests. We do not control these
   third-party websites, and we encourage you to read the privacy policy of
   every website you visit


Information We Collect by Automated Means (Cookies & Tracking Data): The
Websites and Apps may use third party products and services to gather anonymous
traffic statistics using cookies and web beacons. A cookie is a small piece of
information stored on your device that helps the Websites, Apps and multiple
servers recognize you. AutoZone and its third-party business partners may also
use other tracking technologies such as pixels, or transparent GIF files, for
app and web site management and user tracking.


Some of the cookies we use are “strictly necessary” for the functionality of our
Websites and Apps. Others improve the functionality of our Websites and Apps but
are not strictly necessary. Some cookies help improve the performance of our
Websites and Apps (such as by gathering analytic data), while others help
provide targeted services to you (like ads that you may be interested in).
Examples of cookies we use include:


 * Session Cookies. We use Session Cookies to operate our Services. Session
   cookies are temporary and are automatically deleted once you close your
   Internet browser
 * Preference Cookies. We use Preference Cookies to remember your preferences
   and various settings. Preference cookies are first party cookies that remain
   on your computer or device until you delete them, or they are otherwise
   removed upon expiration
 * Third Party Cookies. AutoZone permits third-party business partners,
   advertisers and other companies to use cookies or other similar technologies
   on our Website. These companies may collect your information, track your
   behavior on our Website or Apps, and gather information about your use of our
   Apps, Websites, and other online services over time and across different
   services. Additionally, some companies may use information collected to
   deliver targeted ads on behalf of us or other companies, including on other
   apps, websites, or online services. We are not responsible for the
   functioning of cookies and other technologies used and placed by third
   parties on your device
 * Pixel Tags, Web Beacons, and Transparent GIFs. Pixel tags and web beacons are
   tiny graphic images placed on Apps or Website pages or in our emails that
   allow us to determine whether you have performed a specific action. When you
   access these pages or open or click an email, the pixel tags and web beacons
   generate a notice of that action. These tools allow us to measure response to
   our communications and improve our web pages.
 * Other Technologies. We collect many different types of information from other
   technologies to improve the quality of our Website and the Services we
   provide. For example, we may collect usage data and other information about
   the device you use to access our Apps and Websites, your operating system
   and/or mobile device type, browser type, domain, and other system settings,
   as well as the language your system uses and the country and time zone where
   your device is located. We may record the IP address of the device you use to
   connect to the Internet


Your Cookies and Tracking Data Choices

When it comes to how you want to use or allow cookies to be used on your
devices, you are in the driver's seat. You may set your browser or modify your
device settings to block or refuse all cookies, to indicate when a cookie is
being sent, or otherwise control what cookies your browser or mobile device
accepts via your browser or mobile device settings. Additionally, you can choose
to modify your settings and delete those cookies that are otherwise stored on
your device. Please consult the instructions provided by your browser or mobile
device manufacturer to find out how you can control the placement of and/or
remove cookies or other technologies. Please note, however, that limiting or
disabling the use of cookies and other technologies may impact or adversely
affect your ability to perform certain transactions on, use certain functions
of, and access certain content on our Website.


AutoZone transmits non-personally identifiable certain Device and Website
Interaction Information about App and Website users to third parties for the
purpose of analyzing cross-device engagement and targeted advertisements,
including on other sites. To do this, AutoZone uses web beacons in conjunction
with cookie data. AutoZone may also use third party companies to provide
advertising services and/or to collect certain information when you visit and
interact with the Websites and Apps. These third-party companies may collect and
use Device and Website Interaction Information during your visit to the Apps and
Websites and/or other websites in order to provide advertisements about goods
and services likely to be of greater interest to you. These third-party
companies may use cookies and other technologies to recognize your browser to
collect and record information about your web surfing activity including your
activities on the Websites and Apps. In addition to adjusting your browser or
device's cookie settings, you can also opt-out of having non-Personal
Information or cookies or tracking technologies used to target ads to you by
third parties. To opt out please: click here.


If you are a California, Colorado, Connecticut or Virginia resident, you may
opt-out of the use of third-party cookies and tracking technologies used for
targeted advertising by clicking here: Do Not Sell or Share My Personal
Information.


Mobile Application Information Collection. Certain information is collected when
you use our Apps, in addition to what may be collected when you use our
Websites. For instance:


 * Device Information and Settings: We may collect your device ID and may ask
   you to provide your precise location information when you use our Apps or
   Websites, to provide store locations in proximity as well as certain App
   features and Services. You may choose to disable location tracking; however,
   certain functions of the Websites and Apps not work properly if you do not
   share your location
 * Camera, Photos, and Media Files: As part of your experience, you can upload
   photos and images from your device to the Apps. In order to do so, the Apps
   may need to access or modify your camera, your photo gallery, or other parts
   of your device containing media files

How We Use Your Information

AutoZone collects, processes, and uses your information to provide the Services
that AutoZone makes available to you. We therefore collect your information for
a variety of business reasons, including:


To respond to you and provide you with goods and services you request


 * Fulfilling orders, ensuring proper delivery, or providing services (such as
   delivering an electronic copy of your receipt)
 * Administering your participation in a contest, sweepstakes, or other
   promotion or sending you prizes you might have won
 * Registering you for a particular website, loyalty program, or extended
   warranty service, or providing you with information regarding such programs
   or services
 * Processing a return (to learn more about our Returns Policy, click here)
 * Responding to a product or service review
 * To perform a contract with you – including processing and fulfilling your
   AutoZone orders at our Website, Apps or at any of our Stores, and honoring
   your warranty
 * When you have otherwise given us permission to do so – for example, when you
   sign up for the Duralast mailing list or for a “My Account” or an “AutoZone
   Commercial” account and choose to receive special offers, promotions, news,
   surveys, and correspondence from AutoZone, AutoZone.com, AutoZone Pro, and
   AutoZone Rewards


To facilitate our business and operational purposes in relation to the Services
that we provide to you


 * Undertaking tasks related to the operations of our Services including our
   Websites and Apps, including the placement of ads and/or providing customized
   content to our users
 * Maintenance and improvement of our Services, including the Websites and Apps
 * Detecting security incidents
 * Debugging and repairing errors that impair the functionality of our Websites,
   Apps, or other Services


For security and asset protection purposes


 * In-store, parking lot, and facilities cameras track store traffic, stock, and
   vehicles (in jurisdictions where permitted)
 * Mitigating credit losses
 * Confirming the identity of our customers who rent trucks or certain types of
   tools or equipment.
 * Retrieving unreturned tools or other equipment
 * Processing and tracking returns
 * Detecting and preventing fraud and malicious activities on our digital
   offerings and in your accounts


The collection is otherwise related to providing our Services to you


 * To allow you to participate in interactive features of our Services, like our
   online “Chat Now!” function
 * To provide customer support to you and our other members, customers, and
   visitors
 * To gather analysis or valuable information so that we can improve our
   Services
 * To monitor the usage of our Services
 * To detect, prevent and address technical issues
 * To help you find nearby AutoZone Store locations


For our marketing


 * To provide you with news (for instance, via a newsletter), special offers,
   marketing or promotional materials, and general information about other
   goods, services and events which we offer that are similar to those that you
   have already purchased or enquired, or which we believe may be of interest to
   you, unless you have opted not to receive such information. You may opt out
   of receiving any, or all, of these communications from us by contacting us at
   the contact information listed below, or by following the “unsubscribe” links
   in such email messages.
 * To provide customized content to you on the Websites and Apps, and email
   messages we send you in connection with your use of the Websites and Apps,
   such as advertisements that may be selected for you based on your geographic
   location, interests, preferences, and purchase history
 * We may also use Cookies and Tracking Data to:
   * personalize our services, such as remembering your information so that you
     will not have to re-enter it during your visit or the next time you visit
     the Websites or Apps;
   * provide customized third-party advertisements, content, and information;
   * monitor and analyze our effectiveness and third-party marketing activities;
   * monitor aggregate usage metrics such as total number of visitors, pages
     viewed, etc.; and
   * track your entries, submissions, and status in any promotions or other
     activities.


For other uses we may disclose to you




 * We may also use information for purposes disclosed to you at the point of
   collection, as authorized by you, or as otherwise permitted or required by
   law



Disclosing Your Information

Why we disclose your information: We may share your Personal Information for our
business purposes and as legally required or permitted by law. Examples include:


With Service Providers who provide services on our behalf


 * Order fulfillment – for instance, we will share your name, company name, and
   address with our product suppliers and shipment providers
 * Providers of security and payment services
 * Shipping and mailing vendors
 * Customer experience enhancements
 * Providers of digital analytics services
 * Providers supporting our AutoZone Rewards and other customer loyalty programs
 * Vendors supporting AutoZone Gift Cards or AutoZone Merchandise Credits
 * Third parties that help us communicate with you
 * We might also share information with the vendors and manufacturers of our
   products and services for warranty management or to respond to your reviews
   and questions


With Marketing Partners


 * To manage and deliver advertising, including by placing ads on the Websites
   and Apps
 * To measure the effectiveness of our advertising campaigns
 * To identify the ads you have already seen, so that you don't have to see the
   same ads too many times
 * To better understand your preferences and interests


For Security and fraud prevention


 * To investigate, protect against and help prosecute individuals responsible
   for malicious, deceptive, fraudulent, or illegal activity involving or
   affecting AutoZone, our Services, and/or our customers
 * Disclosures to law enforcement, prosecutors, and other entities to
   investigate potential criminal activity and other civil violations


If we think we are legally required


 * To comply with applicable laws, in response to a lawful and enforceable
   request by a law enforcement, judicial, or other public authority, or in
   connection with an applicable legal obligation


AutoZone also collects, stores, and uses aggregate data that does not contain
Personal Information, such as demographics or statistical information. This
aggregate data may be shared with and used by third parties to help AutoZone and
its suppliers better understand and serve our customers.


Categories of Personal Information Recipients


We share or otherwise disclose Personal Information with the following
categories of recipients, which are granted access to your information only to
perform these tasks on our behalf and are obligated not to disclose or use it
for any other purpose.


 * Service / Fulfillment Providers: We employ third party fulfillment, shipment,
   transportation, and/or delivery providers, companies, individuals, and agents
   under contract with AutoZone to facilitate and help us provide our Services
   to you (“Service Providers”). Such Service Providers perform tasks or
   functions on our behalf, provide fulfillment and other services, or assist us
   in analyzing how our Services are used or delivered. For instance, we will
   share your name and address with product suppliers and delivery companies as
   necessary to fulfill your orders with AutoZone. We pass on the payment card
   information that you provide to use either in store or online with our
   payment card processors to fulfill your order. We share your account
   information with those providers that help us manage our AutoZone Rewards and
   other customer loyalty programs. We also disclose information to our database
   and cloud storage providers that help us maintain our Website and other
   systems
 * Other AutoZone Entities: We may share or disclose your information to other
   entities affiliated with AutoZone (e.g., ALLDATA, AutoZone Mexico)
 * Marketing Partners: We may also from time to time provide your information to
   our Marketing Partners to help us provide information about our Services to
   you, including promotions or coupons we think you may be interested in. Often
   this information is masked in such a way that it does not directly identify
   you; however, we may share your Personal Information with such Marketing
   Partners on occasion.


Categories of Personal Information Disclosed for AutoZone Pro Business Purposes


AutoZone Pro is a business-to-business service for our commercial customers, and
not for individual customers. Therefore, the majority of information shared is
your Business Information or Device and Website Interaction Information as it
relates to your role within your company. Additionally, we may share your
Personal Information related to our business purposes outlined above. Most
importantly, we need to share your name, your address, your payment information,
the items you have requested to purchase, and any other information related your
product order with those Fulfillment Providers necessary to complete your order
(such as our payment card processor, and our shipment, transportation, and/or
delivery providers). We may at times need to share certain Device and Website
Interaction Information, such as your IP address and/or browser information, in
relation to maintaining our Website, providing you with advertisement or other
marketing or providing other Services. At times such Business Information or
Device and Website Interaction Information may be used in a manner that may
reasonably identify or be linked to you and qualify as Personal Information.


Categories of Personal Information Sold


AutoZone is not in the business of selling its customers' Personal Information
to others. AutoZone does not sell, rent or lease its customers' Business
Information or Personal Information to third parties for monetary consideration.
As described in the Cookies & Tracking Data section above, third party cookies
and other tracking technologies may be deployed on our Website to collect Device
and Website Interaction Information. You may opt-out of the use of third-party
cookies and tracking technologies for the purposes of targeted advertising using
the methods provided in the Your Cookies and Tracking Data Choices section.
AutoZone does not sell the Personal information of minors under 16 years of age.


Please note that a “sale” of Personal Information does not include those
instances when such information is part of a merger, acquisition, or other
transaction involving all or part of our business. If we sell all or part of our
business or make a sale or transfer of assets or are otherwise involved in a
merger or other business transaction, we may transfer your Personal Information
to a third party as part of that transaction. If such transaction materially
affects the manner in which your Personal Information is processed, we will
notify you of such change prior to its implementation.

Data Retention

In accordance with our document retention policy, AutoZone will retain your
information only for so long as is necessary for the purposes set out in this
policy, for as long as your account is active (i.e., for the lifetime of your
AutoZone Rewards member account), or as needed to provide certain Services to
you. If you no longer want AutoZone to use your information to provide Services
to you, you may close your account. AutoZone will retain and use your
information to the extent necessary to comply with our legal obligations,
resolve disputes, enforce our agreements, and as otherwise described in this
policy. We also may retain log files for internal analysis purposes. These log
files are generally retained for a brief period of time, except in cases where
they are used for Website safety and security, to improve Website functionality,
or we are legally obligated to retain them for longer time periods.


Transfer of Data

AutoZone's Services are offered and available to individuals in the United
States of America. While our Websites and Apps are available for anyone who is
interested in AutoZone, Duralast Parts and AutoZone Pro, we do not sell or make
available any products, goods, or other services to individuals outside of the
United States, including the European Union. Your information, including
Personal Information, may be transferred to — and maintained on — computers
located outside of your state, province, country or other governmental
jurisdiction where the data protection laws may differ from those of your
jurisdiction.


If you are located outside United States and choose to provide information to
us, please note that we transfer the data, including Personal Information, to
United States and process it there. If you are located in the European Union,
you should be aware that U.S. data protection laws are not deemed to be as
adequate as those in the European Union. Your submission of such information
represents your agreement to that transfer.


Security of Data

The security of your data is important to us but remember that no method of
transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal
Information from loss, misuse, and unauthorized access, alteration, disclosure,
and destruction, we cannot guarantee its absolute security. By using or
Websites, Apps, and Services, you acknowledge that there are data security and
privacy limitations inherent to the use of the Internet, and that the security,
integrity, and privacy of any and all information exchanged between you and
AutoZone, or between you and other related entities, cannot be guaranteed. We
cannot ensure or warrant the security of any information you transmit to us or
that we store, and you do so at your own risk.


We use third-party payment processors to process any transactions you make with
AutoZone, including via our Websites and Apps. The processing of those
transactions is governed by the payment processors' privacy statement and
security practices. AutoZone is not responsible for the third-party payment
processors' data security practices.


Our Policy on “Do Not Track” Signals under the California Online Protection Act
(“CalOPPA”)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set
in your web browser to inform websites that you do not want to be tracked. You
can enable or disable Do Not Track by visiting the Preferences or Settings page
of your web browser. We may track consumers' online activities over time and
across third-party Web sites or online services. As we mentioned above, you can
modify your browser's settings to change its acceptance of tracking
technologies.


Third parties may collect data that relates to you. We cannot control third
parties' responses to do-not-track signals or other such mechanisms. Third
parties' use of data relating to you and responsiveness to do-not-track signals
is governed by their respective privacy policies.


Your California and Other State Law Privacy Rights

California, Colorado, Connecticut and Virginia residents are afforded certain
rights related to their information under state law. AutoZone informs you that,
where applicable under relevant law, individuals may be entitled to the
following:


 * Right to Know (Access / Disclosure): to have access to your Personal
   Information upon simple request – that is, you may receive a copy of such
   data upon receipt of a verifiable request, along with other information
   related to the collection or processing.
 * Right to Disclosure of Direct Marketers: to have knowledge of and access to,
   upon simple request, and free of charge, the categories and names of
   addresses of third parties that have received Personal Information for direct
   marketing purposes. Please see the “Direct Marketers Disclosure” section
   below for more information.
 * Collecting, Selling, Sharing, or Disclosing Personal Information: upon
   receipt of a verifiable request, to obtain a list of:
   
   * The specific pieces of your Personal Information AutoZone holds;
   * The categories of Personal Information collected about you, sold to third
     parties, or disclosed to third parties for business purposes;
   * The categories of Personal Information shared or sold within the last 12
     months;
   * The categories of sources from which Personal Information is collected;
   * The business or commercial purpose for collecting or selling Personal
     Information; and
   * The categories of third parties with whom Personal Information is shared,
     sold, or disclosed for a business purpose.


 * Right to Opt-Out of the Sale and Sharing of Personal Information: You may
   have the right to opt-out of the sale or sharing of Personal Information
   under certain circumstances. As noted elsewhere, however, other than through
   the use of cookies and tracking technologies, AutoZone does not sell
   individuals' Personal Information
 * To opt-out of the sharing of Personal Information through cookies and
   tracking technologies, click here
 * Right to Request Deletion: to obtain the deletion of your Personal
   Information in the situations set forth by applicable data protection law and
   upon receipt of a verifiable request. In complying with your request to
   delete AutoZone will notify third parties who may have received your Personal
   Information subject to certain legal exceptions
 * Right to Correct Inaccurate Information: to request correction of inaccurate
   Personal Information, taking into account the nature of the Personal
   Information and the purposes of the Personal Information is processed. We
   will use commercially reasonable efforts to correct this information
 * Right to Data Portability: to have your Personal Information directly
   transferred by us to a third-party processor of your choice (where
   technically feasible; may be limited to situations when processing is based
   on your consent)
 * Right to Limit Use of Sensitive Personal Information: you have the right to
   request that AutoZone limit the use of your sensitive information to fulfill
   a specified purpose (i.e., to provide ordered goods or services)
 * Right to Non-Discrimination. As defined under relevant law, you have a right
   to non-discrimination in the Services or quality of Services you receive from
   us for exercising your rights


Please contact us at the information in “Contact Us” Section below in relation
to exercising these rights. Note that we will ask you to verify your identity
before responding to such requests

Notice of Financial Incentive

Our AutoZone Rewards Program (“Program”) provides you (“Rewards Member”) with
Rewards for your eligible in-store and online purchases. AutoZone Rewards is a
free program that helps you get more for buying what you need. After every 5
purchases of $20 or more, Rewards Members earn a $20 merchandise credit (“20
Rewards Dollars”), as well as access to exclusive offers, coupons and discounts.
AutoZone may also, at our sole discretion, provide additional bonus credits in
connection with certain transactions and/or promotions. You can view the full
Terms and Conditions of the Program by clicking here.


We also may provide coupons or discounts for our products and services in
exchange for your enrollment in email updates, newsletter delivery, contests, or
similar services we provide to communicate with you (collectively, “Coupons”).


The Program is available to Rewards Members for each in-store transaction,
online transaction, and buy online pick up in store (“BOPUS”) transaction of $20
or more. The Program is subject to termination at any time at our sole
discretion.


Categories of Personal Information collected through the Program:

 * Identifiers such as name, email, telephone number, zip code
 * Customer Accounts/Commercial Information such as shopping history,
   credits/Rewards earned and redeemed, preferred AutoZone store
 * Internet/Network Activity such as IP address, activity logs, browsing history
 * Geolocation Data
 * Inferences drawn from one or more of the above, including a consumer's
   shopping history, that reflects a consumer's shopping preferences


Coupons state the specific terms of the financial incentive or price discount,
including the Personal Information requested to participate. For example, we may
provide a 10% discount for first time subscribers to our emails and we may
provide this discount to those individuals who enter their email address.


For the Program, you may opt-in by registering for an account in-store, online
or on the mobile app. For Coupons, you may opt-in to the terms by entering the
Personal Information requested.


Rewards Members may opt-out of the Program at any time. You may cancel
participation in the Program and/or request not to be communicated with by: (1)
mail by notifying the Program Administrator at AutoZone Rewards, 123 S. Front
Street, Memphis, TN 38103, (2) email to CustomerCare@AutoZoneRewards.com, or (3)
calling Customer Service at 1-800-741-9179.


For Coupons, if you ever wish to withdraw from the financial incentive or price
or service difference, you may submit a request by visiting:
http://dsar.autozone.com. If you opt out, we will not reduce the value of any
Coupons or other financial incentives you previously received from us.


Each financial incentive or price or service difference related to collection of
consumer Personal Information is based upon our reasonable determination of the
estimated value to AutoZone of this data, which takes into consideration,
without limitation, estimates regarding the anticipated revenue and incremental
sales generated from the data, the anticipated expenses incurred in the
collection, storage, and use of the data in the operation of our business, and
other relevant factors related to the estimated value of such information to our
business, as permitted under the California Consumer Privacy Act.


Direct Marketers Disclosures

If you are a California resident, you have the right to request information from
us regarding the manner in which we share certain categories of Personal
Information with third parties for their direct marketing purposes, in addition
to the rights set forth above. Under California law, you have the right to send
us a request at the designated address listed below to receive the following
information:


 * The categories of information we disclosed to third parties for their direct
   marketing purposes during the immediately preceding calendar year;
 * The names and addresses of the third parties that received the information;
   and
 * If the nature of the third party's business cannot be determined from their
   name, examples of the products or services marketed.


To make such a request, please provide sufficient information for us to
determine if this applies to you and attest to the fact that you are a
California resident. Please also provide a current California address for our
response. You may make this request in writing to us at the below address. Any
such request must include “California Privacy Rights Request” in the first line
of the description, and include your name, street address, city, state and ZIP
code. Please note that we are only required to respond to one request per
customer each year, and we are not required to respond to requests made by means
other than through the address or toll-free number provided for this purpose
below.


Note that responsive information may be provided in a standardized format that
is not specific to you.


Your Choices

While AutoZone encourages you to take advantage of the personalized Services on
the Websites, you can use most of AutoZone's online Services without registering
your information with AutoZone. If you sign up for the Duralast mailing list,
you can unsubscribe at any time by clicking “unsubscribe” in the Duralast emails
sent to your email address. You can change your information at any time by
editing your profile. You may opt out of receiving promotional marketing
communications from AutoZone at AutoZoneRewards.com, by calling 1-800-741-9179,
or by mailing a letter to the address shown below:


AutoZone Rewards
P.O. Box 664
Memphis, TN 38101
Links to Other Sites

AutoZone's Websites and Apps may include links to other web sites or services
that are not operated by us. Please note that this Privacy Policy does not apply
to those third-party websites that may be linked to our Websites and Apps. This
Privacy Policy does not govern the practices of third parties, including our
partners, third party service providers, and/or advertisers, even when those
services are branded as, or provided on behalf of, AutoZone. AutoZone is not
responsible for and does not control the security or privacy of those sites.
AutoZone encourages you to visit the privacy notices governing those sites.


Children's Privacy

All of our Services, including our Websites and Apps, are intended for adult
audiences, and are not meant to address anyone under the age of 16 (“Children”).
As such, Children under 16 may not use our Websites or Apps. If you are under
16, do not attempt to register for or use any of our Services, including our
Websites and Apps, and do not provide us any Personal Information about
yourself.


We do not knowingly collect Personal Information from anyone under the age of
16. If you are a parent or guardian and you are aware that your child has
violated this Privacy Policy and provided us with Personal Information, please
contact us. If we become aware that we have collected Personal Information from
children without verification of parental consent, we will take steps to remove
that information from our servers.


Updates to this Privacy Policy

From time to time, AutoZone may modify this Privacy Policy. AutoZone will notify
you of any material changes to its Privacy Policy by posting those changes on
this page and updating the Privacy Policy modification date above. AutoZone
encourages you periodically to check back to this page for any updates.


Submitting a Verifiable Data Subject Request to AutoZone

As mentioned above, certain state residents have certain rights to access,
delete, or otherwise control the use, collection, and/or disclosure of their
information. AutoZone will respond to an individual's “verifiable request” to
exercise his or her rights under such laws – that is, where AutoZone has
received a request purporting to be from a particular individual, and AutoZone
has been able to verify the individual's identity. The need to verify an
individual's identity is critical to protecting your information and ensuring
that your information is not shared with anyone pretending to be you or someone
who is not authorized to act as your agent on your behalf.


You may submit a verifiable request via our website or toll-free number listed
in the “Exercising Your State Law Privacy Rights” section below or as otherwise
provided on our Websites and Apps (if such means are available). AutoZone will
ask you to provide information about yourself so that we can verify your
identity as part of this process. This information may include your name, your
address, your account information, and any other information deemed necessary by
AutoZone to reasonably verify your identity, to ensure that your information is
not shared with anyone impersonating you. Once we have verified your identity,
we will work to fulfill your request in a timely manner. Please note there may
be some situations in which we are unable to fulfill your request, such as if we
cannot find any information about you within your systems. Additionally, we may
not be able to honor a deletion request in some situations, such as if your
information is necessary to fulfill your order with us or meet a legal
obligation. We will inform you whether we can fulfill your rights request.


We may ask for additional information if we have difficulty confirming your
identity. We will not share your information or honor other requests in those
situations in which we are unable to verify your identity.


Under California law a consumer can appoint an “authorized agent” to make
certain verifiable requests upon their behalf, such as the right to know what
information we collect about the consumer or to request deletion of the
consumer's information. Because the security and privacy of your information is
paramount, we will ask that you identify and provide permission in writing for
such persons to act as your authorized agent and exercise your applicable rights
under California law in such situations. This may require us to contact you
directly and alert you that an individual has claimed to be your agent and is
attempting to access or delete your information. We will also independently
verify your identity to ensure that an unauthorized person is not attempting to
impersonate you and exercise your rights without authorization. We will not
share your information or honor any other requests in those situations where you
cannot or do not grant permission in writing for an identified authorized agent
to act on your behalf, or where we cannot independently verify your identity.


Exercising Your State Law Privacy Rights

If you have questions about this Privacy Policy, the practices of this site or
your dealings with this site, or would like to exercise your privacy rights,
please contact AutoZone:


 * By Website: http://dsar.autozone.com
 * By telephone: (866) 246-5230


If AutoZone denies a data subject request, Colorado, Connecticut and Virginia
residents may, within a reasonable time of receiving AutoZone's response to a
request, submit an appeal of the decision. To appeal a request denial, please
contact us at privacy@autozone.com.


Difficulty Accessing Our Privacy Policy?

Individuals with disabilities who are unable to usefully access our privacy
statement online may contact us at the above-listed contact information to
inquire how they can obtain a copy of our Privacy Policy in another, more easily
readable format.



WARRANTIES

When you purchase a part - online or at one of AutoZone's retail stores -
covered by AutoZone warranty, your warranty information is automatically entered
into AutoZone's national warranty database. If you need to return a part under
warranty, please take it to any AutoZone store.

To learn more about specific warranties, select one of the links below:
AutoZone's Limited Warranty
If a part fails during the warranty period shown on your receipt, bring the part
to an AutoZone store and you will receive a replacement or refund. Warranty
excludes damage caused by misuse, abuse, other faulty parts, improper
installation or off-road, commercial or marine use. Warranties on replacement
parts cover the unused portion of the original warranty or 90 days, whichever is
longer. Warranties expire when you sell your vehicle.

This limited warranty represents the total liability of AutoZone, for any part
or product. AutoZone makes no other warranties, express or implied, including
the implied warranties of merchantability or fitness for a particular purpose.
AutoZone shall not be liable for any indirect, special, incidental, or
consequential damages.

Some states do not allow limitations on how long an implied warranty lasts, or
exclusion or limitation on incidental or consequential damages, so the above
limitations may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.

All of AutoZone's parts, except those mentioned above, are covered by our
Limited Warranty. The length of AutoZone's Limited Warranty varies with each
part. To determine the length of the Warranty on your part, please look-up or
search for and is listed with the product description
Battery Limited Warranty

Battery Type Free Replacement Period Platinum 3 years/36 months Duralast Gold 3
years/36 months Duralast 2 years/24 months Valucraft 1 year/12 months Econocraft
90 days Optima Yellow/Red Top Part Nos: D31A 2 years/24 months D31T 2 years/24
months All other Part Nos: 3 years/36 months Odyssey Part Nos: 78-PC1500 4
years/48 months 65-PC1750T 4 years/48 months 31M-PC2150T-M 4 years/48 months All
other Part Nos: 3 years/36 months

Non-automotive battery warranty periods:

Battery Type Free Replacement Period Duralast Heavy Duty 1 year/12 months
Non-branded and Heavy Duty 1 year/12 months Duralast Gold L&G Utility 90 days
Duralast L&G Utility 90 days Valucraft L&G Utility 30 days Duralast Golf Cart 90
days Optima Blue Top (Marine) 2 years/24 months Duralast Marine/RV 1 year/12
months Duralast Marine Starting 1 year/12 months Duralast Power Sport 3 months
Duralast Gold Power Sport 6 months Odyssey Power Sport 2 years/24 months NOCO
Lithium Power Sport 5 years/60 months

This warranty lasts from the day you buy the battery to the end of the warranty
period on your receipt. This warranty expires when you sell or transfer your
vehicle. If the battery is found defective during the free replacement period on
your receipt, bring the battery to any AutoZone store and you will receive a
free replacement. If a battery is found defective after the free replacement
period but before the end of the warranty period on your receipt, a credit
towards the purchase of a new battery shall be made upon its return to any
AutoZone store. If applicable, the credit is calculated as follows: (Remaining
Warranty Months / Total Warranty Months) x Original Price


This warranty excludes failure due to improper installation, other faulty parts,
low fluid levels, abuse, off-road or stationary power unit usage. This warranty
does not apply to non-marine batteries used in marine applications.


This limited warranty represents the total liability of AutoZone for any
battery. all other warranties implied by law applicable to the battery shall be
limited to the warranty period stated on this receipt. AutoZone makes no other
warranties, express or implied, including the implied warranties of merchant
ability or fitness for a particular purpose. AutoZone shall not be liable for
any indirect, special, incidental, or consequential damages.


Some states do not allow limitations on how long an implied warranty lasts, or
exclusion or limitation of incidental or consequential damages, so the above
limitations may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights that vary from state to state.

PROFormance Warranty
 
All of AutoZone's parts and accessories, except those mentioned above, are
covered by its Limited Warranty. The length of AutoZone's Limited Warranty
varies with each part


RETURN POLICY

Store Return Policy
How to return a product purchased at an AutoZone Store:
To return a product to an AutoZone store, bring back an item in its original
condition and packaging, with receipt, within 90 days of the purchase date to
request a refund. Return a defective item within the warranty period. Requests
for refunds may be denied if the item has been used or installed.

AutoZone reserves the right to require a valid government-issued photo ID for
all returns that will be recorded at the time of the return. Information from
your ID will be retained in a company-wide database of customer return activity.
AutoZone accepts the following IDs for returns: U.S. or Canadian Driver's
License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter
Registration Card, Passport, and U.S. Laser Visa.

If you are returning an item(s) and you no longer have the receipt(s), contact
AutoZone Customer Support at 800.288.6966 to request the transaction information
for your order. The customer service representative will also explain the
process for returning your item(s) to the nearest AutoZone store.

AUTOZONE RESERVES THE RIGHT TO LIMIT RETURNS AND EXCHANGES REGARDLESS OF
RECEIPT.
Online Return Policy – How to return a product purchased online from AutoZone:
Product Return to an AutoZone store
To return a product to an AutoZone store, simply take the product, in its
original packaging and/or box, to the store of your choice along with your
receipt. You must drain all fluids, if any, from the product before returning
it.* It's recommended that you take the credit card used to purchase the product
so the store can credit your card for the price of the product. If you do not
have the credit card, or you purchased with PayPal or another digital payment
method, simply present your receipt and the product, and the store will
reimburse your account.

All returns to an AutoZone store are subject to the Store Return Policy, and not
all products are eligible for returns. For instance, all sales of customized
items are final, and not eligible for returns.
Product Return by Mail
To return a product AutoZone shipped to you by mail, fill out the Return Form
(found in Section B of your Shipping Invoice) and include it with the product in
its original packaging and/or box. Before packing be sure to first drain all
fluids, if any, from the product.*

You will be reimbursed for shipping costs only if AutoZone made a shipping error
or if the product was defective when shipped by AutoZone. Please complete the
"Return Reasons Code" section of this form and refer to the Customer Care Center
number provided to make shipping arrangements.

If you are shipping from a location within the United States, and if either (i)
AutoZone made a shipping error or (ii) the product was defective when shipped
from AutoZone's Fulfillment Center, AutoZone will provide you with a prepaid
return shipping label. Simply place the shipping label on the outside of the box
and drop off the package at a shipping facility of your choice.

If you are shipping from an overseas location or a U.S. Territory and if either
(i) AutoZone made a shipping error or (ii) the product was defective when
shipped from AutoZone's Fulfillment Center, AutoZone will reimburse your return
shipping cost by issuing a check for the shipping dollar amount as it appears on
the carrier's pre-printed label. Simply enclose the carrier's pre-printed label
indicating the amount of the shipping charge when you return the item.

AutoZone recommends that you return the product to the AutoZone Fulfillment
Center using a carrier that provides package tracking services to ensure your
product gets back to AutoZone safely and quickly. If product is return-eligible,
your credit card will be credited for the full price of the product, but your
shipping charges will not be reimbursed.


Gift Card Sales Policy
Whether purchased online or in-store, all gift card sales are final and gift
cards cannot be returned.

NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURNS. ALL SALES OF CUSTOMIZED ITEMS ARE
FINAL AND NOT ELIGIBLE FOR RETURNS. IN ALL CASES, YOU ARE RESPONSIBLE FOR
VERIFYING AND COMPLYING WITH PROPER SHIPPING REQUIREMENTS OF YOUR SELECTED
CARRIER.
Core Return Policy
What is a core?

When a vehicle is repaired, the old or failed part that was replaced is called a
core. These cores are then remanufactured (recycled) by companies to original
equipment specifications. Remanufacturing is the process of taking used parts,
completely disassembling and thoroughly cleaning them, replacing the faulty
and/or worn components with original quality components, and restoring them to
their original function. The testing and procedures are the same as the original
equipment manufacturers.

Your shipment or other return of any core or other product to AutoZone or
AutoZone.com is considered a transfer of ownership, and AutoZone will be unable
to return the core or other product to you.
Core Return to an AutoZone store
To return a core to an AutoZone store, simply take the product, in its original
packaging and/or box, to the store of your choice along with your receipt. You
must drain all fluids, if any, from the product before returning it.*

AutoZone recommends that you take the credit card used to purchase the new
product so the store can credit your card for the value of the core, assuming
the core passes inspection. If you do not have the credit card, or you purchased
the product with PayPal or another payment method, simply present your receipt,
and upon the core passing the inspection, the store will reimburse your account
for the value of the returned core.

If the core does not pass inspection, you will not be reimbursed for it and the
core will be returned to you.
Core Return by Mail
To return a core to AutoZone by mail, first drain all fluids, if any, from the
product.* Then fill out the Return Form (found in Section B of your Shipping
Invoice) and include it along with the core in the original packaging and/or box
in which it was received.

To mail the core, simply place the return shipping label on the outside of the
box and drop off the package at a shipping facility of your choice. You are
responsible for verifying and complying with proper shipping requirements of
your selected carrier.

Please note when returning a core, you will not be reimbursed for shipping costs
incurred in shipping the core to AutoZone.

Assuming the core passes inspection, the credit card you used to purchase the
new product will be credited in the amount of the core's value as indicated by
the inspection. If you do not have the credit card, or you purchased with PayPal
or another payment method, simply enclose a copy of your receipt and the
product, and AutoZone will credit your account in the amount of the value of the
core. If the core does not pass inspection, you will not be reimbursed for it.

*Please recycle or properly dispose of fluids drained from the returned part.
The parts must be free of all flammable and hazardous fluids before shipment.
Many AutoZone stores have a free recycling program. If you do not live near an
AutoZone store, or the AutoZone in your area does not have a recycling program,
contact your local recycling agency for instructions on proper disposal.


SECURE SHOPPING

AutoZone uses Secure Socket Layers (SSL) technology to hide your personal
information from other users on the Internet. AutoZone also has strict Privacy
Guidelines which clearly describe how AutoZone collects, uses and protects your
information.
Because AutoZone has such highly developed security, you must have an advanced
web browser to exchange information with AutoZone. If you don't have a web
browser that works with our Web site, download a free copy of Mozilla Firefox or
Google Chrome


USING GIFT CARDS/MERCHANDISE CREDIT

What is the AutoZone Gift Card?
The AutoZone gift card is a declining-balance card purchased by consumers at any
one of AutoZone's over 6,300 stores, and can be used towards the purchase of
merchandise at any AutoZone store. In some cases, the AutoZone Gift Card may be
used in electronic form in the form of an e-Gift card. Gift cards, merchandise
cards and store credit cannot be applied to In-Store Pick Up or Same Day
Delivery orders. The AutoZone Gift Card never expires and does not have any
dormancy fees. Gift cards can not be redeemed for cash.
What is the AutoZone Merchandise Credit?
The AutoZone Merchandise Credit is a merchandise credit which is issued in the
form of a declining-balance card and can be used to purchase merchandise at any
of over 6,300 AutoZone stores. AutoZone Merchandise Credits cannot be purchased.
Where can I purchase AutoZone Gift Cards?
The AutoZone Gift Card is also available for purchase at any of over 6,300
AutoZone stores and here on AutoZone.com.
What forms of payment do you accept for purchase of AutoZone Gift Cards?
Online, we accept Visa, MasterCard, Discover and American Express. There is a
limit of $200 per AutoZone Gift Card. Other tender types are accepted for
in-store purchases.
Can I buy AutoZone Gift Cards and have you send it to someone else?
We can ship your Gift Cards to anyone with a valid street address in the
contiguous United States. You can include a gift message with your Gift Card
purchase.
What is the shipping time?
Shipping time will depend on the delivery method you select. click here for more
details about shipping.
How can I check the remaining balance on my Gift Card?
To determine the balance available on a Gift Card, click here or simply visit
any of over 6,300 AutoZone stores and ask a cashier to check the balance for
you. Also, we are able to provide Gift Card balances over the phone or online,
through our E-mail and Chat Services.


PRICING AND INVOICES

Product Pricing
The AutoZone gift card is a declining-balance card purchased by consumers at any
one of AutoZone's over 6,300 stores, and can be used towards the purchase of
merchandise at any AutoZone store. In some cases, the AutoZone Gift Card may be
used in electronic form in the form of an e-Gift card. The AutoZone Gift Card
never expires and does not have any dormancy fees. Click here to purchase an
AutoZone Gift Card.
Invoices
AutoZone invoices on the Web Sites attempt to be as accurate as possible.
However, AutoZone does not warrant that invoices or other content of the Web
Sites is accurate, complete, reliable, current, or error-free. Despite
AutoZone's efforts, it is possible due to computer or other error or cause that
an invoice provided on one of the Web Sites may be incorrect or contain an
inaccuracy. In the event AutoZone determines that an invoice is incorrect or
contains an inaccuracy, AutoZone reserves the right to take any action it deems
reasonable and necessary, in its sole discretion, to rectify the error. You
agree to notify AutoZone immediately if you become aware of any errors or
inconsistencies with any invoices provided to you through any of the Web Sites
and to comply with any corrective action taken by AutoZone.
Disclaimers
AutoZone does not represent or warrant that pricing or invoices on any of the
web sites are accurate, complete, reliable, current, error-free, subject to
correction. AutoZone is not responsible for typographical errors or omissions
relating to pricing, your account invoices, text, or photography.

You acknowledge by accessing any of the web sites that the pricing may not be
accurate and that you need to contact your AutoZone commercial representative or
retail store manager, as applicable, for correct pricing. You further
acknowledge by accessing any of the web sites that your account invoices may not
be accurate and that you need to contact your AutoZone commercial representative
or retail store manager, as applicable, for correct account information.
Your Responsibility and Risk
It is solely your responsibility to evaluate the accuracy, completeness, and
usefulness of all opinions, advice, services, merchandise, and other information
provided on or through the Web Sites or on the Internet generally. The Internet
contains unedited materials, some of which are sexually explicit or may be
offensive to you. You access such materials at your risk. AutoZone has no
control over and accepts no responsibility whatsoever for such materials.


SAME DAY DELIVERY

Products that are eligible for Same Day Delivery eligible based on your current
address will show "Same Day Delivery Eligible".

Same Day Delivery will be offered on eligible products across select markets.
Same Day Delivery availability may change based on the actual address to which
the product(s) will be shipped. The delivery address should be within 25 miles
from the preferred store in order to avail this service. SDD is not available
for PO Box, APO/FPO/DPO or US Territory addresses. Delivery address scans may at
times be inaccurate.

If AutoZone provides a guaranteed Same Day Delivery date/time and misses the
delivery date, customer's shipping fees for the expedited delivery time will be
refunded. This is AutoZone's sole and exclusive liability for missing a delivery
date. AutoZone will not be liable for any indirect, consequential or special
damages, including, but not limited to, loss profits, due to a delayed delivery
date.

Guaranteed Same Day Delivery is not applicable in the event there are unforeseen
circumstances outside of AutoZone's control, including, but not limited to,
strikes, vehicle breakdowns, natural disasters, or severe storms.

The following requirements must be met to qualify for SDD and related guaranty:


 * The shipping option selected during Checkout must be the Same Day Delivery
   option.
 * The product is shipped to an eligible address.
 * The order is placed before the cut off time listed in your cart or on
   Checkout.
 * Your payment has been successfully processed.


AutoZone may share your order information including but not limited to, your
name, email address, phone number, address and order information with 3rd party
delivery partners as part of order fulfillment. For more information please see
our privacy policy.

Delivery requirements are met in the event of an attempted delivery on or before
the guaranteed delivery date or if the carrier offers a delivery appointment on
or before the guaranteed delivery date.

Same Day Delivery is available during the days when the local AutoZone store is
open and offering same day delivery. There will be limited availability on
certain holidays and high-volume shopping days, including, but not limited to,
Black Friday.

In the event an item needs to be returned, you may do so at your local AutoZone
store. If you do not have an AutoZone store near you, please call 1-800-AUTOZONE
(1-800-288-6966) and a Customer Service representative will assist you with
instructions and/or a shipping label for returning the items to AutoZone. Items
ordered through same day delivery cannot be cancelled on the website
(AutoZone.com).

In the event an item is unavailable to ship immediately or out of stock when
ordered, your same day delivery order may be cancelled and payment refunded.

All other AutoZone standard shipping terms apply. Customer is solely responsible
for payment of all charges, duties, fees and taxes on freight orders,
international orders or otherwise incurred. These offers exclude shipment of
gift cards and enhanced shipping options, such as next-day air, second day air,
freight (freight may apply to overweight/oversized items) or international
orders. These offers are limited to in-stock items and items offered for sale
exclusively through AutoZone's VDP, or special order program. Visit our shipping
FAQ for more information on shipping. AutoZone.com reserves the right to end
this offer at any time without notice.


NEXT DAY DELIVERY

AutoZone Next Day Delivery ("NDD") Terms and Conditions
Products that are eligible for NDD based on your current address will display a
badge showing "NEXT DAY DELIVERY ELIGIBLE".

NDD will be offered on eligible products across select markets. NDD availability
may change based on the actual address to which the product(s) will be shipped.

NDD is not available for PO Box, APO/FPO/DPO or US Territory addresses.
AutoZone's NDD program is separate from ShopRunner (Free Two-Day Delivery)
delivery. If you're signed in to ShopRunner, you will not be able to participate
in the NDD program.

If AutoZone provides a guaranteed NDD date and misses the delivery date,
customer's shipping fees for the expedited delivery time will be refunded. This
is AutoZone's sole and exclusive liability for missing a delivery date. AutoZone
will not be liable for any indirect, consequential or special damages,
including, but not limited to, loss profits, due to a delayed delivery date.

Guaranteed NDD dates are not applicable in the event there are unforeseen
circumstances outside of AutoZone's control, including, but not limited to,
strikes, natural disasters, or severe storms.

The following requirements must be met to qualify for NDD and related guaranty:


 * The shipping option selected on the order summary page must be next day
   delivery.
 * The product is shipped to an eligible address.
 * The order is placed before the cut off time listed in your cart or on the
   order summary page.
 * Your payment has been successfully processed.


Delivery scans may at times be inaccurate.

Delivery requirements are met in the event of an attempted delivery on or before
the guaranteed delivery date or if the carrier offers a delivery appointment on
or before the guaranteed delivery date.

NDD is available Monday-Friday, when offered. There will be limited availability
on certain holidays and high-volume shopping days, including, but not limited
to, Black Friday.

In the event an item needs to be returned, you may do so at your local AutoZone
store. If you do not have an AutoZone store near you, please call 1-800-AUTOZONE
(1-800-288-6966) and a Customer Service representative will assist you with
instructions and/or a shipping label for returning the items to AutoZone.

Canceling items, combining orders, changing item quantity, or changing your
shipping address or shipping options after you place the order might affect your
eligibility for NDD.

In the event an item is unavailable to ship immediately or out of stock when
ordered, the shipping time starts when the item ships.

All other AutoZone standard shipping terms apply. Customer is solely responsible
for payment of all charges, duties, fees and taxes on freight orders,
international orders or otherwise incurred. These offers exclude shipment of
gift cards and enhanced shipping options, such as next-day air, second day air,
freight (freight may apply to overweight/oversized items) or international
orders. These offers are limited to in-stock items and items offered for sale
exclusively through AutoZone's VDP, or special order program. Visit our shipping
FAQ for more information on shipping. AutoZone.com reserves the right to end
this offer at any time without notice.


FREE SHIPPING

Information about Free Shipping to APO/FPO/DPO Addresses:
Receive free shipping on all orders shipped to APO/FPO/
*Free Shipping Terms and Conditions
Offer expires on the date stated at 11:59:59 Central Time. If no expiration date
is stated, then offer will be valid until removed from the website by AutoZone.
AutoZone.com reserves the right to end this offer at any time without notice.
Receive free ground shipping on all orders meeting the required purchase amount
(excluding taxes and shipping charges) during the term of the promotion. All
free shipping orders will be shipped to home addresses (including APO/FPO/DPO
addresses) using either U.S. Postal Service or FedEx. Customer is solely
responsible for payment of all charges, duties, fees and taxes on freight
orders, international orders or otherwise incurred. Free shipping offers exclude
(i) shipment of gift cards and international orders and (ii) enhanced shipping
options, such as next-day air, second day air, and freight (freight may apply to
overweight/oversized items). These offers are limited to in-stock items and
items offered for sale exclusively through AutoZone's VDP (special order)
program. Visit our shipping FAQ's for more information on shipping.


SMS TERMS AND CONDITIONS

What are AZ Promos & ShopAZ?
AZ Promos are autodialed SMS messages that are sent to opted-in users that
contain promotional alerts for AutoZone customers. After an initial confirmation
SMS message, users receive up to 4 SMS messages per week.

ShopAZ are autodialed SMS messages that are sent to opted-in users that contain
promotional alerts for AutoZone customers. After an initial confirmation SMS
message, users will receive SMS messages after making an AutoZone purchase or
receiving select in-store services.
How do I sign up for AZ Promos & ShopAZ?
Sign up for AZ Promos by texting “AUTO” to 67135 . By signing up, you consent to
receive up to 4 autodialed promotional text messages per week to the telephone
number or device you texted “AUTO” from. The service is a recurring message
program. Consent is not required for purchase.

Sign up for ShopAZ by texting “AUTO” to 70411 . By signing up, you consent to
receive autodialed transactional and in-store service text messages to the
telephone number or device you texted “AUTO” from. This messaging service
program only sends messages after customer purchases and select in-store
services. Consent is not required for purchase.
Is it free?
Although all AZ Promos & ShopAZ messages are complimentary, Message & Data Rates
May Apply. Depending on your text plan, you may be charged by your carrier.
Contact your carrier with questions about charges and rates that may apply.
What if I don’t want to receive any more messages?
To stop receiving all AZ Promos messages, simply text STOP to the short code
67135 Once your telephone number is removed from our system, you will receive a
final confirmation message and no further AutoZone Promo Alert messages will be
sent to your cell phone or mobile device.

To stop receiving all ShopAZ messages, simply text STOP to the short code 70411
. Once your telephone number is removed from our system, you will receive a
final confirmation message and no further AutoZone Promo Alert messages will be
sent to your cell phone or mobile device.
What if I want to opt back in?
You can start receiving AZ Promos or ShopAZ messages again by following the
steps outlined in the above section: “How do I sign up for AZ Promos & ShopAZ?.”
What if I want more info?
To request more AZ Promos info text HELP to the short code 67135; to request
more ShopAZ info, text HELP to 70411 . For both SMS programs, you can also
contact AutoZone Customer Service by phone at 1-800-288-6966, by email at
customer.service@autozone.com or through our website here
Command
STOP: At any time, you can text STOP to the short code 67135 to prevent you from
receiving any future AZ Promo messages. At any time, you can text STOP to the
short code 70411 to prevent you from receiving any future ShopAZ messages. Then
follow the confirmation message(s) described above in the “What if I don’t want
to receive any more messages?” section.

HELP: At any time, you can text HELP to the short code 67135. Texting HELP will
return a message such as the following:

AutoZone Promo Alerts: For info Visit http://bit.ly/2afFdYn or call
800-288-6966. 4 msgs/wk. Reply STOP to cancel. Msg&Data Rates May Apply.

At any time, you can also text HELP to the short code 70411. Texting HELP will
return a message such as the following:

ShopAZ Alerts: For info Visit http://bit.ly/2afFdYn or call 800-288-6966. 4
msgs/wk. Reply STOP to cancel. Msg&Data Rates May Apply.
What are the Participating Carriers?
AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S.
Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular,
Breakaway Wireless, Cabelvision (Optimum Mobile), Carolina West Wireless,
Cellcom, Cellular One of East Central Illinois, Centennial Wireless, Chariton
Valley Cellular, Chat Mobility (Hawkeye), Cincinnati Bell Wireless, Coral
Wireless, Cox Mobility, Cross/ Sprocket, C-Spire Wireless (formerly Cellsouth),
CTC Telecom, DTC Wireless (Advantage Cellular), Duet IP (AKA Max/Benton/Albany),
Element Mobile, Epic Touch, GCI Communications, Golden State, Illinois Valley
Cellular, Immix (Keystone Wireless/ PC Management), Inland Cellular, iWireless,
Leaco, Mobi PCS, Mosaic, MTPCS/ Cellular One (Cellone Nation), Nemont, Nex-Tech
Wireless, nTelos, NW Missouri Cellular (Hawkeye), Panhandle Telecommunications,
Peoples Wireless, Pioneer, Pine Cellular, Plateau, Revol, Rina - Custer, Rina -
All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina -
Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver
Star, Rina - Syringa, Rina - UBET, Rina - Manti, Rural Cellular Corporation, SI
Wireless, Simmetry, SouthernLINC, SRT, Strata Networks, Thumb Cellular, Union
Wireless, United, Viaero Wireless, West Central Wireless.

Carriers are not liable for delayed or undelivered messages.
How are the messages sent?
We may use autodialer or non-autodialer technology to send the text messages
described above to the mobile phone number you supply when you opt in.
Privacy Notice
You can review our privacy notice by clicking here


CALIFORNIA TRANSPARENCY IN SUPPLY CHAIN ACT OF 2010 DICLOSURE STATEMENT

AutoZone Foreign Sourced Products: AutoZone has Global Sourcing Principles that
apply to all direct import vendors. Under these principles, AutoZone vendors are
required to:


 * comply fully with all applicable local and international laws and
   regulations,
 * be socially and environmentally compliant in all countries and communities in
   which they do business, and
 * deploy expected security controls and procedures.


AutoZone requires its vendors for all its purchased products to comply with the
legal maximum working hours as specified by localities and a country’s standards
and laws. AutoZone also requires its vendors to employ workers in compliance
with local labor laws, including but not limited to legal employment age
regulations. In no case does AutoZone knowingly procure goods or services from
factories employing workers under the legal minimum age. AutoZone encourages
vendors to be proactive in contributing to the continued education and
betterment of their employees. AutoZone requires its vendors to provide products
that have not been produced using forced labor. Forced labor includes, but is
not limited to, all forms of slavery or practices similar to slavery, bonded
labor, involuntary labor resulting from trafficking, and labor subject to
arbitrary abuse.

AutoZone expects its supply chain network to be security compliant. Our vendors
are expected to meet or exceed industry standards and comply with policies
related to container security, access and loading processes, seal management,
and human resources practices, and such other security standards as AutoZone may
direct from time to time. AutoZone does not allow illegal payments to any
person, organization, or government. Vendors must not give funds, property,
services or labor, directly or indirectly, to anyone in order to obtain business
or any special or unusual treatment for AutoZone. This includes vendors and
their agents, representatives, employees, officers and directors, and U.S. or
foreign officials or agents.

AutoZone Domestic Sourced Products: AutoZone’s vendors are required to comply
fully with all applicable local and international laws and regulations. AutoZone
requires its vendors to provide products that have not been produced using
forced labor. Forced labor includes, but is not limited to, all forms of slavery
or practices similar to slavery, bonded labor, involuntary labor resulting from
trafficking, and labor subject to arbitrary abuse.

All AutoZone Vendors: AutoZone requires a Vendor Agreement for all of its
vendors—foreign and domestic. This agreement states that the vendor will
indemnify AutoZone if it does not comply fully with all applicable local and
international laws and regulations.

AutoZone Distribution Centers: AutoZone expects all loads coming into its
distribution centers to be sealed by the vendors according to AutoZone’s
security procedures. AutoZone has policies and procedures in place for the
inspection of any loads arriving with seal discrepancies. Internally, AutoZone
inspects, secures, and seals all of its trailers between its distribution
centers, vendors, stores and other third parties. Each distribution center is
fenced and access controlled. Further, each distribution center has closed
circuit television as well as a security guard on duty at all times. AutoZone
operates its own fleet, excluding its Ontario, California distribution center.

ALLDATA: AutoZone, Inc. is the parent company of ALLDATA LLC. ALLDATA LLC
adheres to the same standards as AutoZone; however, ALLDATA does not receive
containers, and within the United States, it delivers a majority of its database
software products over the Internet and ships a small percentage of its database
software products in disc format via the United States Postal Service. In its
Vendor Agreement, ALLDATA requires its vendors to agree to take measures to
ensure the physical integrity and security of all shipments against the
unauthorized introduction of unauthorized personnel in transportation
conveyances or containers. Additionally, ALLDATA requires each vendor to
indemnify ALLDATA if it does not comply fully with all applicable local and
international laws and regulations.

Verifications: AutoZone verifies that each foreign sourced product vendor
complies with its Global Sourcing Principles via third party audits, including
workplace conditions assessments performed before the first order and annually
(with notice periods ranging from no notice to one week) as well as global
security verifications performed every eighteen (18) to twenty-four (24) months.
Global security verifications are based on Customs-Trade Partnership Against
Terrorism (C-TPAT) requirements. AutoZone does not perform third party factory
assessments for its domestic vendors; however AutoZone regularly visits its
domestic sourced products vendors’ facilities.

Audits: AutoZone confirms that each of its foreign sourced product vendors
complies with its Global Sourcing Principles via third party audits, including
workplace conditions assessments performed before the first order and annually
(with notice periods ranging from no notice to one week) as well as global
security verifications performed every eighteen (18) to twenty-four (24) months.
Global security verifications are based on Customs-Trade Partnership Against
Terrorism (C-TPAT) requirements. AutoZone does not perform third party factory
assessments for its domestic vendors; however AutoZone regularly visits its
domestic sourced products vendors’ facilities.

Certifications: AutoZone does not require its vendors to provide any
certifications regarding compliance with anti-slavery/human trafficking laws.
However, each vendor and supplier is required under the principles and/or its
vendor or supply agreement to comply with all applicable laws and regulations.

Accountability: AutoZone holds its employees accountable through several company
policies, including its Employee Handbook and Code of Conduct, Global Sourcing
Principles, and Global Compliance Policy. ALLDATA holds its employees
accountable through several company policies, including its Employee Handbook
and Code of Conduct, Global Sourcing Principles, and Global Compliance.

Training: AutoZone is in the process of creating awareness training for its
employees on anti-slavery/human trafficking, particularly with respect to
mitigating risks within the supply chains of products.


RATINGS AND REVIEWS TERMS OF USE

These Terms of Use govern your conduct associated with the Customer Ratings and
Reviews and/or Questions and Answers service offered by AutoZone (the "CRR
Service").

By submitting any content to AutoZone, you guarantee that:


 * You are the sole author and owner of the intellectual property rights in the
   content;
 * All "moral rights" that you may have in such content have been voluntarily
   waived by you;
 * All content that you post is accurate;
 * You are at least 18 years old;
 * Use of the content you supply does not violate these Terms of Use and will
   not cause injury to any person or entity.


You further agree that you may not submit any content:
   
   
   
   
 * That is known by you to be false, inaccurate or misleading;
 * That infringes any third party's copyright, patent, trademark, trade secret
   or other proprietary rights or rights of publicity or privacy;
 * That violates any law, statute, ordinance or regulation (including, but not
   limited to, those governing, consumer protection, unfair competition,
   anti-discrimination or false advertising);
 * That is, or may reasonably be considered to be, defamatory, libelous,
   hateful, racially or religiously biased or offensive, unlawfully threatening
   or unlawfully harassing to any individual, partnership or corporation;
 * For which you were compensated or granted any consideration by any third
   party;
 * That includes any information that references other websites, addresses,
   email addresses, contact information or phone numbers;
 * That contains any computer viruses, worms or other potentially damaging
   computer programs or files.


You agree to indemnify and hold AutoZone (and its officers, directors, agents,
subsidiaries, joint ventures, employees and third-party service providers,
including but not limited to Bazaarvoice, Inc.), harmless from all claims,
demands, and damages (actual and consequential) of every kind and nature, known
and unknown including reasonable attorneys' fees, arising out of a breach of
your representations and warranties set forth above, or your violation of any
law or the rights of a third party.

For any content that you submit, you grant AutoZone a perpetual, irrevocable,
royalty-free, transferable right and license to use, copy, modify, delete in its
entirety, adapt, publish, translate, create derivative works from and/or sell
and/or distribute such content and/or incorporate such content into any form,
medium or technology throughout the world without compensation to you.

All content that you submit may be used at AutoZone's sole discretion. AutoZone
reserves the right to change, condense, withhold publication, remove or delete
any content on AutoZone's website that AutoZone deems, in its sole discretion,
to violate the content guidelines or any other provision of these Terms of Use.
AutoZone does not guarantee that you will have any recourse through AutoZone to
edit or delete any content you have submitted. Ratings and written comments are
generally posted within two to four business days. However, AutoZone reserves
the right to remove or to refuse to post any submission to the extent authorized
by law. You acknowledge that you, not AutoZone, are responsible for the contents
of your submission. None of the content that you submit shall be subject to any
obligation of confidence on the part of AutoZone, its agents, subsidiaries,
affiliates, partners or third party service providers and their respective
directors, officers and employees.


AUTOZONE GIFT CARD SWEEPSTAKES

OFFICIAL RULES

NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A
PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING.

The “AutoZone Gift Card” Sweepstakes (the “Sweepstakes”) is intended for legal
residents of the United States of America only and shall only be construed and
evaluated according to U.S. law. Do not enter this Sweepstakes if you are not
located in the U.S. at the time of entry.


Sponsor/Adminstrator: The Sweepstakes is sponsored by AutoZone Parts, Inc., 123
S. Front Street, Dept., Memphis, TN 38103 (the “Sponsor”), and administered by
American Sweepstakes & Promotion Co., Inc., 300 State St. Suite 402 Rochester,
NY 14614 (the “Administrator”).
Eligibility: : The Sweepstakes is open to legal residents of the United States
of America who are at least eighteen (18) years of age or the age of majority,
whichever is older, in their respective states of permanent residence at the
time of entry (the “Entrants”). Employees, officers and representatives of the
Sponsor, ViralSweep LLC, the Administrator, their respective parent companies,
employees, officers, directors, subsidiaries, affiliates, distributors, sales
representatives and advertising and promotional agencies, and the officers,
directors, agents, and employees of each of the foregoing, and members of their
immediate families (defined as including spouse, biological, adoptive and
step-parents, grandparents, siblings, children and grandchildren, and each of
their respective spouses, regardless of where they reside) or households
(whether related or not) of any of the above (collectively, the “Released
Parties”) are NOT eligible to participate in this Sweepstakes. Non-eligibility
or non-compliance with any of these Official Rules will result in
disqualification. Void in Puerto Rico, U.S. territories, and where prohibited or
restricted by law. (For the avoidance of doubt, any references in these Rules to
Entrants shall also include the Entrants who are deemed the Winners (as defined
below).
Agreement to Official Rules: By participating, Entrants agree to abide by and be
bound by these Official Rules and the decisions of the Sponsor, which are final
and binding in all matters relating to the Sweepstakes. Winning a Prize (as
defined below) is contingent upon fulfilling all requirements set forth herein.
Two Ways to Enter: The Sweepstakes begins at 12:00:01 a.m. Eastern Time (“ET”)
on August 1, 2023 and ends at 11:59:59 p.m. ET on February 29, 2024
(“Sweepstakes Period”). The Sponsor's database computer is the official
time-keeping device for the Sweepstakes. The Sweepstakes Period will be divided
into two (2) entry periods (“Entry Period”):

Entry Period #1
Entry Period #2
Start Date
8/1/2023
11/1/2023
End Date
10/31/2023
1/31/2024
Two (2) methods of entry are as follows:

1. ONLINE SURVEY - During the Sweepstakes Period, the Sponsor will send a survey
email invitation to AutoZone customers asking them to review of a product they
recently purchased. Eligible Entrants can obtain one (1) Sweepstakes entry into
the First Prize drawing (for the Entry Period in question) by following the
links and instructions within the email to complete the customer survey.

If the Entrant wishes to gain one (1) entry into the First Prize drawing and one
(1) entry into the Grand Prize drawing, they must upload/submit a photo with the
review showing themselves using the reviewed product. NOTE: Photo upload is not
a mandatory portion of entry. However, an Entrant will not be entered into the
Grand Prize drawing for the given Entry Period unless they submit a
Theme-applicable photo (in the Sponsor's sole discretion) with their review.

2. ALTERNATE METHOD OF ENTRY: Entrants can also enter the Sweepstakes without
submitting a review by visiting the alternate website,
https://app.viralsweep.com/sweeps/full/d11f1f-140220?framed=1 (also, the
“Website”). The alternate registration form will require Entrants to provide
their full name, complete mailing address, phone number, date of birth and email
address. By completing the alternate Sweepstakes registration form, an Entrant
will receive one (1) Sweepstakes entry in the first prize drawing.


Review Guidelines: Your honest feedback and/or opinion is required. A positive
review or endorsement will not increase your chances of winning. The entire
review form must be completed. Reviews must not be indecent, obscene, hateful,
tortious, defamatory, or libelous or contain material that violates or infringes
another's rights, or contain material that is unlawful in any way. Sponsor
reserves the right to disqualify any entrant where it finds the review unlawful,
or in violation of these Official Rules, all in its sole discretion.
Limit one (1) First Prize entry per Entrant per Entry Period, regardless of
method of entry.
Limit one (1) Grand Prize entry per Entrant per Entry Period, regardless of
method of entry.

Proof of entry information at the Website is not considered proof of delivery to
or receipt by Sponsor of an entry. Entries made by any other individual or any
entity, and/or originating at any other website or email address, including, but
not limited to, commercial Sweepstakes subscription notification and/or entering
service sites, will be declared invalid and disqualified for this Sweepstakes.
The use of automated entry devices is prohibited and no mechanically reproduced
entries are allowed; all such entries are void. Released Parties are not
responsible for: late, incomplete, delayed, undelivered, or misdirected entries.
All entries become the exclusive property of Sponsor and will not be
acknowledged or returned. All information submitted by Entrants will be treated
according to Sponsor's privacy policy, available at
https://www.autozone.com/termsandconditions/termsAndConditionsHome.jsp?leftNavPage=privacyPolicy&pageCategory=privacyPolicy.
By participating in the Sweepstakes and providing any personal contact
information, Entrants hereby agree to Sponsor's collection and usage of their
personal information and acknowledge that they have read and accepted Sponsor's
Privacy Policy. By entering the Sweepstakes, Entrants acknowledge their
automatic opt-in to the Sponsor's email database. All subsequent emails from the
Sponsor will have an unsubscribe/opt-out option.
General Conditions: If for any reason the operation or administration of this
Sweepstakes is impaired or incapable of running as planned for any reason,
including but not limited to (i) infection by computer virus, bugs, (ii)
tampering, unauthorized intervention, (iii) fraud, (iv) technical failures, or
(v) any other causes beyond the control of the Sponsor which corrupt or affect
the administration, security, fairness, integrity or proper conduct of this
Sweepstakes, the Sponsor reserves the right at its sole discretion, to
disqualify any individual who tampers with the entry process, and to cancel,
terminate, modify or suspend the Sweepstakes in whole or in part, at any time,
without notice and award the Prizes (defined below) using all non-suspect
eligible entries received as of, or after (if applicable) this cancellation,
termination, modification or suspension date, or in any manner that is fair and
equitable and best conforms to the spirit of these Official Rules. Sponsor
reserves the right, at its sole discretion, to disqualify any individual deemed
to be tampering or attempting to tamper with the entry process or the operation
of the Sweepstakes or Sponsor's Website; or acting in violation of these
Official Rules or in an unsportsmanlike or disruptive manner. CAUTION: ANY
ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION
OF THE SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN
ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER
REMEDIES FROM ANY SUCH PERSON(S) RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST
EXTENT PERMITTED BY LAW. Failure by the Sponsor to enforce any provision of
these Official Rules shall not constitute a waiver of that provision. In the
event of a dispute as to the identity of a Winner based on an email address, the
winning entry will be declared by the authorized account holder of the email
address associated with the registration in question. “Authorized account
holder” is defined as the natural person who is assigned to an email address by
an Internet access provider, online service provider or other organization
(e.g., business, educational, institution, etc.) that is responsible for
assigning email addresses for the domain associated with the submitted email
address.
Release and Limitations of Liability: By participating in the Sweepstakes,
Entrants agree to release and hold harmless the Released Parties from and
against any claim or cause of action arising out of participation in the
Sweepstakes or receipt or use of any Prize, including, but not limited to: (i)
any technical errors that may prevent an Entrant from submitting an entry; (ii)
unauthorized human intervention in the Sweepstakes; (iii) printing errors; (iv)
errors in the administration of the Sweepstakes or the processing of entries; or
(v) injury, death, or damage to persons or property which may be caused,
directly or indirectly, in whole or in part, from Entrant's participation in the
Sweepstakes or receipt of any Prize. Released Parties assume no responsibility
for any error, omission, interruption, deletion, defect, delay in operation or
transmission, communications line failure, theft or destruction or unauthorized
access to, or alteration of, entries. Released Parties are not responsible for
any problems or technical malfunction of any telephone network or telephone
lines, computer online systems, servers, or providers, computer equipment,
software, failure of any e-mail or entry to be received by Sponsor on account of
technical problems, human error or traffic congestion on the Internet or at any
Website, or any combination thereof, including any injury or damage to Entrant's
or any other person's computer relating to or resulting from participation in
this Sweepstakes or downloading any materials in this Sweepstakes. Entrant
further agrees that in any cause of action, the Released Parties' liability will
be limited to the cost of entering and participating in the Sweepstakes, and in
no event shall the Released Parties be liable for attorney fees. Entrant waives
the right to claim any damages whatsoever, including, but not limited to,
punitive, consequential, direct, or indirect damages.
Drawing and Notification: The potential First Prize Winners will be selected in
four (4) random drawings (one drawing per Entry Period) conducted by the
Sponsor, whose decisions are final and binding. Three (3) First Prize Winners
(“Winner”) will be selected in each drawing. The Prize drawings will be
conducted on or about the 5th day following each Entry Period. Odds of winning a
First Prize will depend on the total number of eligible entries received during
the Entry Period in question. NOTE: First Prize entries do not carry over into
subsequent Entry Periods. The potential Winners will each be contacted by the
Sponsor via phone, email and/or USPS mail.

The potential Grand Prize Winners will be selected in four (4) random drawings
(one drawing per Entry Period) conducted by the Sponsor, whose decisions are
final and binding. One (1) Grand Prize Winner (“Winner”) will be selected in
each drawing. The Prize drawings will be conducted on or about the 5th day
following each Entry Period. Odds of winning a Grand Prize will depend on the
total number of eligible entries received during the Entry Period in question.
NOTE: Grand Prize entries do not carry over into subsequent Entry Periods. The
potential Winners will each be contacted by the Sponsor via phone, email and/or
USPS mail.
Prizes and Prize Conditions: There will be two (2) Grand Prizes and six (6)
First Prizes awarded.

- Each Grand Prize Winner will receive one (1) $100 AutoZone Gift Card (“Prize”
or “Grand Prize”)
- Each First Prize Winner will receive one (1) $25 AutoZone Gift Card (“Prize”
or “First Prize”)

Total Prize Pool - $350. All other expenses associated with Prize acceptance or
usage not specifically mentioned herein are the responsibility of the Winners.
NOTE: No substitution, assignment or transfer of the Prize is not permitted,
except by Sponsor, who reserves the right to substitute the Prize or any Prize
component with another of comparable or greater value.

By accepting a Prize, the Winners agree to release and hold harmless the
Released Parties from and against any claim or cause of action arising out of
participation in the Sweepstakes or receipt or use of the Prizes. The Winners
will be responsible for all local, state, and federal taxes associated with the
receipt of their Prize. The Winners are solely responsible for all matters
relating to the Prize after it is awarded. If a Prize or Prize notification is
returned as unclaimed or undeliverable to a potential Winner, if a potential
Winner cannot be reached or does not comply with Prize notification instructions
within three (3) days from the first notification attempt, or if a potential
Winner fails to return requisite document(s) within the specified time period,
or if potential Winner is not in compliance with these Official Rules, then such
person shall be disqualified and, at Sponsor's sole discretion, an alternate
Winner may be selected for the Prize at issue.

By accepting a Prize, where permitted by law, the Winners grant to the Released
Parties and those acting pursuant to the authority of Sponsor and the Released
Parties (which grant will be confirmed in writing upon Sponsor's request), the
right to print, publish, broadcast and use worldwide IN ALL MEDIA without
limitation at any time their full name, portrait, picture, voice, likeness
and/or biographical information for advertising, trade and promotional purposes
without further payment or additional consideration, and without review,
approval or notification. IN NO EVENT WILL RELEASED PARTIES BE RESPONSIBLE OR
LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND (INCLUDING WITHOUT LIMITATION,
DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES) ARISING OUT OF
PARTICIPATION IN THIS SWEEPSTAKES OR THE ACCEPTANCE, POSSESSION, USE, OR MISUSE
OF, OR ANY HARM RESULTING FROM THE ACCEPTANCE, POSSESSION, USE OR MISUSE OF THE
PRIZES. By participating, Entrants release and agree to hold harmless the
Released Parties from any and all liability for any injuries, death or losses or
damages to persons or property AS WELL AS CLAIMS/ACTIONS BASED ON PUBLICITY
RIGHTS, DEFAMATION, AND/OR INVASION OF PRIVACY that may arise from participating
in this Sweepstakes or its related activities or the acceptance, possession, use
or misuse of, or any harm resulting from the acceptance, possession, use or
misuse of the Prizes. The Winners also acknowledge that Released Parties have
neither made nor are in any manner responsible or liable for any warranty,
representation or guarantee, express or implied, in fact or in law, relative to
the Prizes.
Disputes: All issues and questions concerning the construction, validity,
interpretation and enforceability of these Official Rules or the rights and
obligations of Entrants, Administrator, and Sponsor in connection with the
Sweepstakes shall be governed by and construed in accordance with the laws of
the State of Tennessee, without giving effect to any choice of law or conflict
of law rules or provisions that would cause the application of any other state's
or jurisdiction's laws. By participating in the Sweepstakes, Entrant agrees
that: (i) any and all disputes, claims, and causes of action arising out of or
in connection with the Sweepstakes, shall be resolved individually without
resort to any form of class action; (ii) any judicial proceeding shall take
place in a federal or state court within the State of Illinois; (iii) any and
all claims, judgments, and awards shall be limited to actual out-of-pocket costs
incurred, including costs associated with entering this Sweepstakes, but in no
event will attorney fees be awarded or recoverable; (iv) under no circumstances
will Entrant be permitted to obtain awards for, and Entrant hereby waives all
rights to seek, punitive, incidental, exemplary, consequential, special damages,
lost profits, other damages, and/or any rights to have damages multiplied or
otherwise increased; and (v) Entrant's remedies are limited to a claim for money
damages (if any) and he/she waives any right to seek injunctive or equitable
relief.
Severability: The invalidity or unenforceability of any provision of these
Official Rules will not affect the validity or enforceability of any other
provision. If any provision of the Official Rules is determined to be invalid or
otherwise unenforceable, the other provisions will remain in effect and will be
construed as if the invalid or unenforceable provision were not contained
herein.
Miscellaneous: These Official Rules contain the full and complete understanding
with respect to the Sweepstakes and supersede all prior and contemporaneous
agreements, representations and understandings, whether oral or written. The
headings herein are for convenience only, do not constitute a part of these
Official Rules, and shall not be deemed to limit or affect any of the provisions
hereof. No amendment to, or waiver of, any provision of these Official Rules
shall be effective unless in writing and signed by both Sponsor and
Administrator. The waiver by Sponsor or Administrator of any provision of these
Official Rules shall not constitute a waiver of any other provision herein. The
rights and obligations hereunder may not be assigned by Entrant, whether by
operation of law or otherwise, without the prior written consent of Sponsor, and
any attempted assignment in violation of the foregoing shall be null and void.
These Official Rules shall be binding upon, and inure to the benefit of, the
permitted successors and assigns of Sponsor, Administrator, and Entrant.
Winners List Request: To request confirmation of the name, city, and state of
residence of each Winner, please send a self-addressed, stamped business size
envelope, by April 30, 2023 to: ASC/VS-AZ Gift Card Sweepstakes Winners List
Request, 300 State St., Suite 402, Rochester, NY 14614.




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