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Menu
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 * For Home
   * Broadband Package Bundles
   * Home Broadband
   * Broadband for Gamers
   * Home Phone
   * TV Packages
 * Business
   * Business Bundles
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   * VoiceCloud App
     * Virtual Landline
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 * Contact


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ULTRAFAST FULL FIBRE BROADBAND. FOR YOU.

Ultrafast full fibre broadband from £19.99 per month
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HOME BROADBAND

Find the best broadband deal for you! We offer the fastest, new-generation,
future-proof fibre broadband available.

from £29.99/month
Explore Broadband



PHONE CALLS

With our state-of-the-art digital service, you no longer need a physical phone
line to make calls.


from £4.99/month
Explore Phone



BUNDLES

Exclusive broadband package deals to keep your home, connected for an affordable
price.


from £34.99/month
Grab a Bundle


Looking for Business services? Click here.


ALL OF OUR PLANS ARE FULL FIBRE AND COME WITH ALL-YOU-CAN-EAT DATA

Grab our fastest, next-generation, future-ready broadband today!

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Broadband Only Broadband & Phone
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Not sure what the difference is? Click here to scroll our frequently asked
questions

if you’re still in contract, you can leave your details here




WHY GIANT FULL-FIBRE BROADBAND?

Giant is on a mission to show its’ customers that broadband can be done better.
Simple. Choose your package. Book It. Recieve your router. Installation. Done.


BOOK YOUR OWN INSTALL.

Weekend and evening hours are available in most areas.


NO SETUP CHARGES.

No setup or installation charges with us.**


FLEXIBLE CONTRACTS.

Choose the contract period you want. between 12 or 18 months.


GIANT GIGA BOOST.

Next new game coming out? Temporarily Boost your broadband speed.



HOW DO WE COMPARE?

Keeping broadband as affordable as possible for our customers is very important,
this is why Giant aims to be priced lower than the majority of house-hold names!

£49
average per month
£55
average per month
£45
average per month
£32
average per month

MESH+ WI-FI


WHOLE HOME WI-FI MESH

Install reliable Wi-Fi across your home with easy self-setup wifi products and
enjoy a smooth internet service from your front door to the back of your garden
(or your neighbours too).




SWITCH IN 3 SIMPLE STEPS

Giant makes switching broadband providers easy and hassle-free.

Switching providers can be concerning for any broadband consumer. With Giant, we
make the switching process easier than ever and do the heavy lifting for you.

STEP 1

Choose the broadband deal that works best for your home

STEP 2

We’ll have “the talk” with your current provider

STEP 3

We’ll get you connected to your chosen fibre broadband package


But why should i switch broadband providers?
Frquently asked questions


WORK. STREAM. GAME.

Whatever you do online, do it with our fast, reliable broadband.
With a wide range of broadband packages to choose from, we have the best broad
deal for everyone.

ALL OUR BROADBAND PACKAGES INCLUDE:



FASTEST SPEEDS

We proudly offer faster download speeds than our competitors for ultrafast
broadband service.

STRONG, RELIABLE WI-FI

Get a great connection with our selected broadband routers.

Check what's available

UNLIMITED BROADBAND

No data caps or download limits; you can do as much as you want.

SECURITY AS STANDARD

Security is our top priority when establishing your superfast broadband
connection.


WHAT’S NEW?

Scaling Up Startups with Giant’s VoIP

For Startups and Small Businesses In today’s digital age, the success of
startups hinges not just on innovative ideas, but also on how efficiently they
communicate and adapt to rapidly

January 19, 2024
Reinventing Non-Profits with Giant’s VoIP

For Charities, NGOs, and Non-Profit Organizations For non-profit organizations,
effective communication isn’t just about sharing messages—it’s about creating
impact. Every call, message, or notification can make a difference in someone’s

January 9, 2024
UniFi Hosted Controller: Service Launch & Giant Portal Integration

In the ever-evolving landscape of technology and connectivity, Giant is proud to
announce a game-changing addition to our UniFi ecosystem – the UniFi Hosted
Cloud Controller feature-set. Empowering our customers

January 4, 2024
More news

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[email protected]

Address

54 St James Street Liverpool, Merseyside L1 0AB

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Copyright © 2024 GIANT COMMUNICATIONS LTD. All Rights Reserved. Registered in
England No. 13604881


WHY SWITCH BROADBAND PROVIDERS?

If you’re tired of slow average speeds and high monthly costs, it’s time to
upgrade to Giant. When you opt for one of our superfast broadband packages, you
will experience faster download speeds that allow you to get the most out of
your connection.

Here are some of the most common reasons to switch broadband providers:

 * Faster broadband speeds – Slow, subpar broadband service is one of the key
   reasons why many customers make the switch to Giant
 * Provider hikes prices – Between set up fees and increased monthly cost, many
   broadband consumers choose to save money by switching providers
 * Poor customer service – Many customers who had a poor service experience with
   their existing provider make the switch to Giant for our fast and reliable
   support team


FREQUENTLY ASKED QUESTIONS ABOUT BROADBAND


IS FIBER BROADBAND AVAILABLE TO ME?

Full fibre is currently being rolled out across the UK, so it is not yet
available everywhere. More and more homes are becoming connected every day as
the process moves quickly.
Use our broadband checker and enter your UK postcode to see if it is available
in your area. Choose from a range of Full Fibre packages depending on where you
live.
While Full Fibre is not yet available in your area, we’ll tell you what other
broadband deals you can get in the meantime, and make sure you know when it
becomes available.


WHAT DOES BROADBAND ONLY MEAN?

There will be no way for you to place or receive incoming calls from the
emergency services if you do not have a landline phone. Broadband enables you to
receive broadband without having a landline.


IS THERE A DIFFERENCE BETWEEN BROADBAND AND WI-FI?

Having a broadband connection enables you to connect to the internet and do all
sorts of online activities. Cables or fiber optics are used to deliver broadband
to your home. Visit our broadband deals page to see what we can offer you.
Additionally to using a wired Internet connection (via Ethernet cable), you can
use a wireless connection (via Wi-Fi). A WiFi-enabled device, such as a
smartphone, tablet, or laptop, enables you to link up to the Internet
wirelessly.


IS IT POSSIBLE TO KEEP MY CURRENT LANDLINE NUMBER IF I ONLY CHOOSE BROADBAND?

In the event that you chose Broadband only, you will not be able to access your
number. However, if required, we can attempt to transfer your number to Giant
and provide you with a virtual landline with our handy smartphone app.


HOW CAN I CONTACT THE EMERGENCY SERVICES OR PREMIUM NUMBERS WITHOUT A LANDLINE?

Your mobile device must be used to make them. You won’t have a dial tone and
won’t be able to make calls from your landline when using Broadband only. This
includes calls to 999, other emergency numbers, and premium numbers.


THERE IS NO DIAL TONE WHEN I PLUG MY HOME PHONE INTO THE PHONE SOCKET.

You will not have a dial tone if you have a Broadband-only plan. As part of your
package, you do not receive landline telephone service. If you don’t have a dial
tone and you have a broadband package that includes a landline phone service
from us, please contact customer service from your mobile phone. We can assist
you.


HOW DO FIBRE TO THE CABINET (FTTC) AND SOGEA WORK

The superfast FTTC home fibre broadband technology Giant Communications offers
to its residential customers is a tried and tested standard. Fiber broadband is
delivered over fibre optic cables from the telephone exchange to a green cabinet
in your street, which is then connected to your home over traditional copper
wires. FTTC can deliver a download speed of 80 megabits per second and an upload
speed of 20 megabits per second.




WHAT IS FIBRE TO THE PREMISES (FTTP)

Fiber to the premises (FTTP) is the latest technology we use to connect your
home to our expanding home broadband network. It is the quickest and easiest way
for us to connect your home address to our lightning-fast network. You and your
family can enjoy the UK’s fastest internet speeds with our superfast full fibre
broadband (up to 1 Gigabit per second). Because FTTP is relatively new, you may
have to wait until Openreach upgrades your local network infrastructure before
it becomes available.




HOME PHONE VOIP FAQS


WHAT ARE THE DIFFERENCES BETWEEN VOIP AND TRADITIONAL HANDSETS?

The quality of your call over an analogue landline telephone will be slightly
better than it would be on a regular analogue traditional telephone call,
limited by only one side of the call being our business grade HD VoIP quality.
In both cases, the call quality will be superior to what you are used to on your
other VoIP phone. If you are calling another VoIP phone, you will be able to
enjoy full business quality HD VoIP. It’s exactly for this reason that we don’t
tie our customers down to contracts and don’t have to – we’re confident they’ll
love the quality, product, and service at a fraction of the cost of analogue.


HOW CAN I TRANSFER MY CURRENT UK LANDLINE TELEPHONE NUMBER TO GIANT?

If you would like to request a geographic number port, you can call our sales
line to discuss transferring your landline prior to ordering.


HOW LONG WILL IT TAKE FOR MY NUMBER TO BE TRANSFERRED?

Transfers that are straightforward where your provider releases your number
quickly will take 8 – 20 days. Single lines transfer at the lower end of this
timescale, whereas multiple lines transfer at the higher end. Your ID documents
should be uploaded as soon as possible, and we’ll process your transfer as soon
as possible. If you prefer, we can also schedule it for a future date.


WHAT IS VOIP?

VoIP or “Voice over Internet Protocol” is a technology that uses the Internet to
make telephone calls, instead of traditional analogue phone lines. That
basically means if you have WiFi or a good quality 3/4G connection you can make
and receive calls using data. Its a modern way of making a phone call if you
like and the quality is far superior to your regular analogue phone line,
although most people can’t tell the difference. A lot of people stereotype VoIP
with consumer type VoIP services; there is no comparison. We operate our own
carrier grade network that delivers calls to you, using business quality HD VoIP
technology. The call quality is the best available from old and new technology.


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