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Product


How it works

EXPLORE THE platform

PROCESSES

Document training & SOPs



POLICIES

All your need-to-knows



PEOPLE

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COMPANY

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EASILY SYSTEMIZE AND SCALE THE WAY YOU WORK

How? Processes that document themselves. Onboarding & training experiences that
save time. SOPs connected to every role & responsibility. Accountability tests &
reports. All-in-one place.

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PAINLESS PROCESS
DOCUMENTATION.

Capture and organize the knowledge in your business. With tools like AI and
industry-proven templates, it’s easy to start generating new content quickly and
confidently.

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RESOURCES ON TRAINING.

Automate how you onboard and keep your team up to speed. Trainual makes your
processes and policies instantly accessible, so your people always have the
knowledge they need to do their jobs.

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Unlock productivity and put the business on auto-pilot. By connecting people,
processes, and knowledge, it’s easy to systemize, eliminate redundancies, and
make change management a breeze.

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AT SCALE.

Test and track training completion, and ensure compliance with e-signatures.
With clearly defined roles and responsibilities, you can trust your team knows
who does what and how.

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EASILY ANSWER "WHO DOES WHAT AND HOW"

Trainual is like a playbook for your whole business. Documentation, delegation,
onboarding, and training in one platform—everything you need to systemize and
scale your team from 5 to 500.


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AND ONBOARDING.


DOCUMENT PROCESSES
AND SOPS.


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DELEGATE AND ORGANIZE RESPONSIBILITIES.


RETAIN YOUR BEST PEOPLE AND REDUCE TURNOVER.

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EASY INTEGRATIONS

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and payroll system, your favorite messaging app, and thousands more.

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...these logos along with 8,000 other small businesses growing with Trainual

"Training in the Workplace"
What do you like best about Trainual? I love that all of our team members can
log in and learn new tasks within the company. We can guarantee all of our
employees are highly trained and well rounded by using Trainual! What do you
dislike about Trainual? Trainual is very easy to update and use for training
within the company. One of the most challenging things about the program is
getting used to the "Copy" feature. You can copy tasks with similar processes
but have to make sure they are both topics and not subjects. What problems is
Trainual solving and how is that benefiting you? Trainual is making it easier to
use their program by providing many training videos covering all of its
abilities. Any questions that you may have about the program can be found in the
training videos. This makes it so easy for employees to learn more about, making
the best training content for their staff. Response from Mallory Glessner of
Trainual Thanks for sharing your feedback! Love hearing that you're self-serving
training content and finding success there. We're obviously all about using the
resources available to you. Want to make sure I'm following what you're
referring to with copy but your contact info is private. If you're up for it,
shoot us a DM so we can try to assist here. Would love to hear more on this.
Thanks again and talk soon!
Read more

Posted on
G2
Elizabeth Z.

"A multiuse tool that improves training and informational protocols"
What do you like best about Trainual? Trainual expedites the training process.
Utilizing written text, images, and videos to train new hires saves time and
money while ensuring consistency. Not only does it serve as a training platform
for new hires, but is an accessible resource for refreshers and procedure
records. What do you dislike about Trainual? Trainual is constantly updating and
improving its platform, which is great. However, navigation on the admin side
can be affected,so when changes do go into effect, you will need to spend a few
minutes to bring yourself up to speed. What problems is Trainual solving and how
is that benefiting you? One-on-one training is not required throughout entire
onboarding process. With the information recorded in writing, images, and video,
Trainual is an accessible resource for referencing how-to's and SOP's. This is
especially helpful for times when employees are on leave or vacation. Response
from Mallory Glessner of Trainual Music to my ears, Elizabeth! Process
refreshers are underrated. Processes are living documents, and you're so right -
they're important to review as a refresher occasionally. Saving you time and
money on new hires is also super rad to hear. We try to release and communicate
changes in small increments to nurture change capacity as much as possible.
Where some companies roll out changes in big V1, and V2 increments, we release
changes as they occur and will always communicate these via e-mail and
help.trainual.com. That said, if we can make this easier for your team in any
way - please let us know! We're always open to how we can improve.
Read more

Posted on
G2
"Awesome training platform"
What do you like best about Trainual? I like how easy it is to navigate both as
a user and Admin. It is very organized and easy to swap roles or reassign
specific topics when needed. What do you dislike about Trainual? I honestly can
not think of anything I have disliked about trainual What problems is Trainual
solving and how is that benefiting you? It is helping us give our employees an
organized and easy training platform Response from Mallory Glessner of Trainual
Thanks so much for sharing! We're happy to hear Trainual makes managing and
assigning content easy for you. 👏
Read more

Posted on
G2
Julianne A.

"Accessible and allows for knowledge"
What do you like best about Trainual? I think what's most helpful about Trainual
is that its features allow for so much to be entered and to be shared to workers
and administrators alike, from policies to processes, anything that defines and
shapes a company can be written in Trainual to be passed down to new employees
in such an easy way, which I truly appreciate. What do you dislike about
Trainual? I think Trainual has a tendency to not save entered data right away,
which sometimes deters content creators' abilities to add more into the
information that they are writing down. Also, when you leave the site for too
long, the page turns white and will not reload unless refreshed. What problems
is Trainual solving and how is that benefiting you? Training has been so much
easier with the help of Trainual. Whenever we have somebody new coming in, we
can leave them in the hands of our Trainual to build knowledge regarding the
company's processes and policies. Response from Mallory Glessner of Trainual
Thanks so much for sharing this feedback, Julianne! Love the way you describe
Trainual as another person on your team. We want Trainual to be the most tenured
member of your team. It's great to hear that you trust "leaving [employees] in
the hands of Trainual to build knowledge regarding the company's processes and
policies". And appreciate the note on content creation as well. We're excited to
be releasing a new text editor soon, which will improve content creation and
saving.
Read more

Posted on
G2
"Doug's Trainual review"
What do you like best about Trainual? Ease of use is great and it is easy to
create new content. What do you dislike about Trainual? There's nothing that I
do not like about Trainual. What problems is Trainual solving and how is that
benefiting you? It saves us a lot of time as managers. Instead of spending so
much time with new agents, Trainual can provide that training and the new agent
can learn at their speed. Response from Mallory Glessner of Trainual Short and
sweet review - love it Doug! Making process is easy is our jam. Thanks for
sharing your review.
Read more

Posted on
G2
Molly L.

"Make Work Training Easier"
What do you like best about Trainual? Trainual allows us to add new topics to
train our employees easily. We can add videos, documents or links. Additionally,
it is very used friendly. If you can use word or docs, you can use Trainual.
What do you dislike about Trainual? My only complaint is that when copying and
pasting the format doesn't always transfer, but this is not a huge issue. What
problems is Trainual solving and how is that benefiting you? Trainual is
allowing our employees to have a library of resources all in one place. It is
easily organized and searchable, saviing e4mployees' time when trying to find a
specific item. Response from Mallory Glessner of Trainual Thanks for your
feedback, Molly! We strive for simplicity when it comes to content creation, and
better yet when we can save you time and energy by making the information easy
to access. 🙌 So glad to know this has been your experience. And we hear you on
the content editor. We've got some updates coming soon. Keep creating and thanks
again!
Read more

Posted on
G2
Robin A.

"Trainual is a great tool to have for your business!"
What do you like best about Trainual? The best thing I like about Trainual is
the options to add onboarding information or new employees. But it's also
helpful for training, process and procedures, etc. What do you dislike about
Trainual? Honestly, I haven't found anything that I dislike about Trainual.
Everything works great! I think having an option to have a main page that
displays all employees and links to their bio w/images would be helpful. What
problems is Trainual solving and how is that benefiting you? Love that you can
add processes and procedures in one place. We also use it to add email templates
for new and existing employees so things stay consistent. Business performance
and streamlining have increased. Response from Joe Corcione of Trainual Hi
Robin! Thanks so much for taking the time to leave such an awesome review for
Trainual :) I'm super excited to hear that you're enjoying it and that's it's
been working awesome for you. Great feedback on being able to have the option of
seeing a People Directory on the homepage. I'll relay that over to our Product
team so they can see that feedback. Thanks so much again, Robin! Have an awesome
day and we look forward to continuing to work with you!
Read more

Posted on
G2
"Review of My Experience with Trainual"
What do you like best about Trainual? I believe that one of the best features of
trainual is how easy it is to navigate. All the of the chapters are easy to find
and make it easy for a user to sift through other topics to find what they are
looking for. I also really like how the chapters are for the most part concise
and do not drag on for longer than necessary. What do you dislike about
Trainual? There is not too much that I strongly dislike about the program and my
experience with it. I can imagine that at a larger company, it may become more
cluttered than what I have experienced, but overall, it has been a pleasure to
use. What problems is Trainual solving and how is that benefiting you? Trainual
is my go-to for any questions relating to many different aspects of our product
capabilities and processes that I may not be as familiar with. This is
especially pertinent when it pertains to a subject or area that I am not
consistently using. It also allows me to be independent when finding answers
without relying on having to ask co-workers right off the bat. Response from Joe
Corcione of Trainual Hi there! Thank you so much for taking the time to leave us
this awesome review :) Really happy to hear that Trainual has been super easy
for you to use and that you've had an awesome experience using the platform.
Looking forward to continue to work with you and I appreciate you for being a
Trainual customer 🙌
Read more

Posted on
G2
"Great training tool"
What do you like best about Trainual? I love it is easy to access. It is
compartmentalized and can have videos uploaded. What do you dislike about
Trainual? None! I am really happy with this platform. What problems is Trainual
solving and how is that benefiting you? Can upload steps to follow on certain
procedures in order to train your employees. Response from Mallory Glessner of
Trainual Hey you! Thanks so much for leaving us a review. Making things easier
for you is a huge win in our book.
Read more

Posted on
G2
Barb D.

"Teaching an Old Dog New Tricks"
What do you like best about Trainual? Trainual is terrific at keeping an "old
dog" like me up to date on new procedures. If I find myself with a task that I
am unfamiliar with, I can go to trainual and have instructions right before me.
Also, If I need to update or add a process, it is easy to do. I simply update
the wording or delete the portions that are no longer relevant. What do you
dislike about Trainual? The only thing I can quickly think of is that you must
log in every time. If Trainual remembered you, it would be great! But Traniual
remembers your log in, so it's not a hassle. What problems is Trainual solving
and how is that benefiting you? Trainual is helping our team keep track of their
roles and assignments. It is helping us cross train and is a guide to following
others processes to get a job done. Response from Mallory Glessner of Trainual
Great news, Barb! As it turns out, old dogs are great learners, the best even.
"Even though young pups may be more actively curious, dogs never stop learning.
In fact, adult dogs are often easier to train than their younger canine friends,
specifically because they are not as active. Older dogs are not as easily
distracted as pups and can focus for longer periods of time. This ability to
concentrate helps them learn new routines more easily." So cheers to you, your
resourcefulness, willingness to learn, and super rad review of Trainual. We
appreciate you! P.s. You should not continue to get logged out. Reach out to us
at help.trainual.com in the bottom right chat and we can take a look at that.
Read more

Posted on
G2



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