www.thenorthface.com
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Submitted URL: http://trk.bc.thenorthface.com/ss/c/iEUzUKmwewMlhtmmOxgMkJelbJlPaY92QboqvItLhLL1SvIdDYhaumYXyegClX_-YfhTnlriA9p4AkfmUH878WyJtM8...
Effective URL: https://www.thenorthface.com/en-us/xplrpass?utm_source=bluecore&utm_medium=email&utm_campaign=abandon_browse_1&obem=xPb3yS8LH...
Submission: On September 15 via api from US — Scanned from DE
Effective URL: https://www.thenorthface.com/en-us/xplrpass?utm_source=bluecore&utm_medium=email&utm_campaign=abandon_browse_1&obem=xPb3yS8LH...
Submission: On September 15 via api from US — Scanned from DE
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Text Content
* thenorthface/countryIcon English * Order Status * thenorthface/chat Live chat * XPLR Pass * Find a Store * Gift Cards * Help * Sign In Sale Men's Women's Kids' Bags & Gear About Us More thenorthface/chevron_down Search thenorthface/info thenorthface/search thenorthface/bag thenorthface/search thenorthface/bag thenorthface/menu Join XPLR Pass™ & get 10% off your first online order. Sign up now. Exclusions Apply. thenorthface/cross Explore with one of America's Best Loyalty Programs. 10% off your first online order. Access to exclusive gear. Birthday gifts (yes, really). Join XPLR PassTM and find out why it was voted one of America's Best Loyalty Programs. Join Now Terms & Conditions $1 spent = 1 point earned. Earn points when you shop online and in store. Every 100 points gets you a $10 reward to use on gear you love. Exclusive gear. Get early and exclusive access to limited-edition collections and collaborations. Members-only field testing. Your gear should be as tough as you are. Test your purchase and see how it performs. If it isn't right for you - return it. Dedicated customer service. Get expert help when you need it with our members-only Customer Service line. XPLR Pass gifts. From birthday shoutouts to gifts with purchases - we're big on celebrating you. Access to so much more. Exclusive deals, discounted AllTrails Pro membership, and chance to test unreleased products (like our athletes). Go even further with more ways to earn. Go even further with more ways to earn. Refer a friend. Use your personal referral link and invite friends to join XPLR Pass. Show Mother Nature some love. Bring your own reusable bag when you shop in stores. Explore nature's most iconic places. Use our iOS mobile app to check-in at a National Park or National Monument*. Get our free app. Download The North Face iOS mobile app*. See what's new in stores. Use our iOS mobile app to check-in at The North Face stores or outlets*. *U.S. only The adventure is just getting started. You in? Join XPLR PassTM & get 10% off your first online order. Sign up now. See terms. Join Now Sign In Frequently Asked Questions WHAT IS XPLR PASS? thenorthface/chevron_down -------------------------------------------------------------------------------- XPLR Pass is The North Face’s free loyalty program, formerly known as VIPeak. Our new and improved loyalty program simplifies how you earn (1 point for every $1 spent) and gives new members 10% off their first online purchase. Plus, members get early and exclusive access to limited-edition collections and collaborations, 60 days to field test purchases, and so much more. VF Associate exclusions apply. See terms. HOW DO I JOIN XPLR PASS? thenorthface/chevron_down -------------------------------------------------------------------------------- Joining our XPLR Pass community is easy (and free)! You can create a new XPLR Pass account at thenorthface.com or sign up in store with the help of one of our store associates. Become an XPLR Pass member now. HOW DO I EARN POINTS? thenorthface/chevron_down -------------------------------------------------------------------------------- XPLR Pass members earn 1 point for every $1 spent online at thenorthface.com and at The North Face-owned stores and outlets in the U.S. and Canada. Every 100 points earned gets you a $10 reward. You can now earn up to 100 points per calendar year for all the ways you love to explore: * Refer a friend (25 points): Exploration is always better with friends. Share your personal referral link (found in your member dashboard) up to four times per calendar year. * Download The North Face iOS mobile app (10 points): Get our free iOS app and earn 10 points. Limited to one download earning per member, even if app is deleted and re-installed, U.S. only * Bring a reusable bag when you shop in stores (10 points): Heading to your local The North Face store or outlet to gear up? Grab your own reusable bag and earn 10 points, in the U.S. and Canada up to two times per calendar year. * Check-in at a U.S. National Park or National Monument (5 points): Exploring nature’s most iconic places? While you’re snapping those breathtaking pics, check-in with our iOS mobile app to earn 5 points. Earn points once per location, per month; U.S. only. * Check-in at The North Face stores and outlets (5 points): While you’re visiting us in store, check-in with our iOS mobile app for an extra easy 5 points. Earn points once per location, per month; U.S. only. * Participate in member surveys (5 points): Let us know what you think on select surveys and earn 5 points. Available at The North Face’s sole discretion. WHERE CAN I FIND MY POINT BALANCE? thenorthface/chevron_down -------------------------------------------------------------------------------- You can easily check your XPLR Pass point balance anytime at thenorthface.com and on our iOS mobile app. Did you sign up in store or at an event? If so, you will need to complete your XPLR Pass membership and create an account online using the same email address you provided when you joined in store. Once you’ve created your account online, follow the steps below to check your point balance. Here's how: 1. Sign in to your XPLR Pass account on thenorthface.com or in our iOS mobile app. 2. If you’re on thenorthface.com, head to “My Account” and select the “XPLR Pass” tab. This is your XPLR Pass member dashboard. You can always find your point balance, point activity history, reward balance and other ways to earn points. 3. If you’re on our mobile app and signed in, your current point balance will appear on your welcome screen. HOW DO REWARDS WORK? thenorthface/chevron_down -------------------------------------------------------------------------------- Your point balance is converted to rewards three times a year (in March, June and October). Rewards are issued in increments of $10 and up to $50 (or equal to 500 points earned) per reward issuance window as shown below. POINT EARNING WINDOW EARN POINTS DURING THIS TIME GET REWARDS 1st point earning window Feb 1 - May 31 Mid-June 2nd point earning window June 1 - Sept 30 Mid-October 3rd point earning window Oct 1 - Jan 31 Mid-March We’ll send you an email to let you know when your reward is issued. From there, you can save your reward to your mobile wallet for safekeeping or access it later from your XPLR Pass dashboard. You can use your rewards on gear for your next adventure at thenorthface.com and The North Face-owned stores and outlets in the U.S. and Canada. Rewards are valid for 11 months. If your reward is not applying correctly at checkout online or in store, contact the experts at our members-only Customer Service line to get the help you need. This exclusive number is only visible when you’re signed in to your XPLR Pass account so check your member dashboard to find (and save) this important contact number. HOW DO I USE MY REWARD? thenorthface/chevron_down -------------------------------------------------------------------------------- You can use your rewards to gear up at The North Face-owned stores, outlets or online at thenorthface.com. Rewards are valid for 11 months. Your reward contains a 19-digit card number and 4-8 digit PIN. You will need both of these to redeem. To redeem your reward online, sign in to your account before or during checkout, and enter your reward card number and pin on the payment page. To redeem in store or at an outlet, show your card number and PIN during checkout to a store associate. WHAT CAN I USE MY REWARD ON? thenorthface/chevron_down -------------------------------------------------------------------------------- You can use your reward on The North Face product carried at The North Face-owned stores, outlets or online at thenorthface.com. Rewards cannot be redeemed to purchase gift cards. For additional details, see our Terms and Conditions. Rewards are valid for 11 months after issuance. I'M A NEW XPLR PASS MEMBER. HOW DO I REDEEM MY 10% OFF NEW MEMBER DISCOUNT? thenorthface/chevron_down -------------------------------------------------------------------------------- Your 10% off discount is only valid at thenorthface.com and must be redeemed within the first 60 days of becoming a member. It cannot be combined with other offers or promotions. Exclusions apply. See Terms. I SIGNED UP FOR XPLR PASS AT A STORE. DO I STILL NEED TO CREATE AN ACCOUNT ONLINE? thenorthface/chevron_down -------------------------------------------------------------------------------- If you signed up in store or at an outlet, you will need to create an XPLR Pass member account online using the same email you provided when you joined in store. Once you’ve created your account, you’ll be able to access your member dashboard (and so much more). HOW DOES THE MEMBERS-ONLY PRODUCT FIELD TEST WORK? thenorthface/chevron_down -------------------------------------------------------------------------------- Your gear should be as tough as you are. As an XPLR Pass member, you get to put your new gear to the test and see how it performs. If it isn’t right for you—return it within 60 days of purchase. Excludes The North Face Outlet purchases. You must provide your original receipt to initiate a return. Returned product must show reasonable wear from limited-use as intended. Each member is eligible for this benefit twice per calendar year and can return up to $1,200 MSRP per year on up to 4 items. Exclusions apply. See our Terms and Conditions for full details. HOW DO I MERGE, CANCEL OR DELETE MY XPLR PASS ACCOUNT? thenorthface/chevron_down -------------------------------------------------------------------------------- Did you know XPLR Pass has a members-only Customer Service line? Whether you need to merge two XPLR Pass accounts into one, want to cancel or delete your account—we recommend you give that dedicated line a call to get the expert help you need. This exclusive number is only visible when you’re signed in to your account so check your member dashboard to find (and save) this important contact number. Please note, canceling your XPLR Pass membership will forfeit any remaining point balance. WHEN WILL I SEE THE POINTS I EARNED ADDED TO MY ACCOUNT? thenorthface/chevron_down -------------------------------------------------------------------------------- Points earned from purchases can take up to 10 days to appear in your account so we appreciate your patience as we get your points sorted. Point balances are converted to rewards three times a year (in March, June and October). Purchases made on or before the closing of a point earning window will be translated to points that are valid for a reward issued in the next reward issuance period. SHOP thenorthface/chevron_down * Women's * Men's * Kid's * Footwear * Equipment * By Activity * Gift Cards Help thenorthface/chevron_down * Live Chat * Help Center * Order Status * Size Chart * Returns & Warranty * Contact Us * Do Not Sell My Personal Information * Accessibility Statement About TNF thenorthface/chevron_down * About Us * Sustainability * TNF Renewed * Technology & Innovation * Explore our Stories * Athletes * Explore Fund * Careers Discover thenorthface/chevron_down * Climbing Packs * Women's Hoodies * Bucket Hats * Hiking Backpacks * Men's Windbreakers * Hiking Clothes Explore thenorthface/chevron_down * XPLR Pass * Events * Student Discount * Military Discount * Healthcare Worker Discount * First Responder Discount * * Store Locator Explore a retail store or outlet near you. Find a Store Follow The North Face thenorthface/youtube thenorthface/instagram thenorthface/tiktok thenorthface/twitter thenorthface/pinterest Enter Your Email Adventure is everywhere. Even in your inbox. Email Address thenorthface/chevron_right I agree to the Privacy Policy & Terms of Use thenorthface/chevron_up Back to top Ⓒ The North Face, A VF Company CA Supply Chains Act UK Slavery Act Privacy Policy Terms of Use Accessibility Statement Change language Australia Austria Belgium Brasil Canada Chile China Colombia Czech Republic Denmark Finland France Germany Hong Kong SAR Ireland Italy Korea Japan Luxembourg Mexico Netherlands New Zealand Philippines Poland Portugal Russia Spain Sweden Switzerland Thailand Turkey United Kingdom United States thenorthface/chevron_down Feedback DO NOT SELL MY PERSONAL INFORMATION * YOUR PRIVACY * REQUIRED COOKIES * SALE OF PERSONAL DATA YOUR PRIVACY When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link. More information REQUIRED COOKIES Always Active These cookies enable core site functionalities, such as logging-in and completing an Order for Products. These cookies do not collect personal information for marketing purposes and cannot be disabled. SALE OF PERSONAL DATA Always Active Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link. If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences. * PERFORMANCE & ANALYTICS COOKIES Always Active These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. * TARGETING COOKIES Always Active These cookies may used to keep record of certain behaviours or preferences expressed by you, so as to present content that is more relevant to your interests and show you relevant adverts on other sites. These cookies may be set through our site by us or our advertising partners. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. 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