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SERVICING LEGAL DISCLOSURE

Newrez Servicing dba Shellpoint Mortgage Servicing.

Newrez LLC dba Shellpoint Mortgage Servicing is a debt collector. This is an
attempt to collect a debt and any information obtained will be used for that
purpose. Newrez LLC dba Shellpoint Mortgage Servicing’s NMLS ID is 3013.

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NATIONWIDE MORTGAGE LICENSED SERVICING LOCATIONS:

55 Beattie Place, Suite 600, MS501, Greenville, SC 29601 NMLS ID# 3013
Houston, TX Branch Office NMLS ID#1105392

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ARKANSAS

Please note that Newrez LLC dba Shellpoint Mortgage Servicing is licensed in
Arkansas and that complaints about Newrez LLC dba Shellpoint Mortgage Servicing
may be submitted to the Arkansas Securities Department via the Department’s
website (http://www.securities.arkansas.gov/) or toll-free (800)-981-4429.
Tenga en cuenta que Newrez LLC operando como Shellpoint Mortgage Servicing es
licenciado en Arkansas y que las quejas sobre Newrez LLC operando como
Shellpoint Mortgage Servicing podrán ser sometidas al Departamento de Valores de
Arkansas a través del sitio web del Departamento
(http://www.securities.arkansas.gov/) o al número gratuito (800-981-4429).

CALIFORNIA

Licensed by the Department of Financial Protection and Innovation under the
California Residential Mortgage Lending Act. As required by law, you are hereby
notified that a negative credit bureau report reflecting on your credit record
may be submitted to a credit reporting agency if you fail to fulfill your credit
obligation. The state Rosenthal Fair Debt Collection Practices Act and the
federal Fair Debt Collection Practices Act require that, except under unusual
circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They
may not harass you by using threats of violence or arrest or by using obscene
language. Collectors may not use false or misleading statements or call you at
work if they know or have reason to know that you may not receive personal calls
at work. For the most part, collectors may not tell another person, other than
your attorney or spouse, about your debt. Collectors may contact another person
to confirm your location or enforce a judgment. For more information about debt
collection activities, you may contact the Federal Trade Commission at
1-877-FTC-HELP or www.ftc.gov.


Licenciado por el Departamento De Protección financiera bajo la Ley de préstamos
hipotecarios residenciales de California. Como es requerido por la ley, usted
esta siendo notificado por este medio que un reporte de crédito negativo
afectando su reporte de crédito puede ser remitido a una agencia de reporte de
créditos, si usted no puede satisfacer los términos de su obligación. El acto
estatal de Rosenthal Fair Debt Collection Practices, y el acto federal de Fair
Debt Collection Practices requieren que, a menos de circunstancias inusuales,
los cobradores no podrán contactarlo antes de las 8 a.m. o después de las 9 p.m.
Ellos no lo podrán acosar usando amenazas violentas o arrestarlo o usar un
lenguaje ofensivo. Los cobradores no podrán usar declaraciones falsas o
engañosas o llamarlo a su trabajo si ellos saben o tienen razón para saber que
usted no puede recibir llamadas personales en su trabajo. En general, cobradores
no le podrán decir a otra persona, aparte de su abogado o su esposa, acerca de
su deuda. Los cobradores se podrán comunicar con otras personas para poder
comunicarse con usted, y para entablar un juicio. Para más información sobre las
actividades de colección de deuda, usted puede contactar al Federal Trade
Commission al 1-877-FTC-HELP www.ftc.gov.

COLORADO

Check the license status of your mortgage loan originator at
http://www.dora.state.co.us/realestate/index.htm
FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE
WWW.COAG.GOV/CAR.
A consumer has the right to request in writing that a debt collector or
collection agency cease further communication with the consumer. A written
request to cease communication will not prohibit the debt collector or
collection agency from taking any other action authorized by law to collect the
debt.
Verifique el estado de la licencia de su originador de préstamos hipotecarios en
http://www.dora.state.co.us/real-estate/index.htm
PARA INFORMACIÓN SOBRE LA LEY DE PRÁCTICAS JUSTAS DE COBRO DE DEUDAS DE
COLORADO, CONSULTE WWW. COAG.GOV/CAR.
Un consumidor tiene derecho a solicitar por escrito que un cobrador de deudas o
agencia de cobranza deje de comunicarse con el consumidor. Una solicitud por
escrito para cesar la comunicación no impedirá que el cobrador de deudas o
agencia de cobranza tome cualquier otra medida autorizada porla ley para cobrar
la deuda.

HAWAII

Please note that Newrez LLC dba Shellpoint Mortgage Servicing is licensed in
Hawaii and that complaints about Newrez LLC dba Shellpoint Mortgage Servicing
may be submitted to the Hawaii Division of Financial Institutions Department of
Commerce and Consumer Affairs at the following address:
Division of Financial Institutions
Department of Commerce and Consumer Affairs
P.O. Box 2054
Honolulu, HI 96805
OR
dfi-nmls@dcca.hawaii.gov
Tenga en cuenta que Newrez LLC operando como Shellpoint Mortgage Servicing es
licenciado en Hawaii y que las quejas sobre Newrez LLC operando como Shellpoint
Mortgage Servicing podrán ser sometidas a la División de Hawaii del Departamento
de Instituciones Financieras de Comercio y Asuntos del Consumidor en la
siguiente dirección:
Division of Financial Institutions
Department of Commerce and Consumer Affairs
P.O. Box 2054 Honolulu, HI 96805
O
dfi-nmls@dcca.hawaii.gov

ILLINOIS

Licensed by the Illinois Division of Banking
The primary regulatory authority having jurisdiction over the residential
lending activities of Shellpoint is the Federal Trade Commission. Their
information is below:
Federal Trade Commission
600 Pennsylvania Ave., NW
Washington, DC 20580
Licenciado por la Division de Banca de Illinois
La autoridad competente de regulación primaria sobre las actividades de
préstamos residenciales de Shellpoint es la Comisión Federal de Comercio. La
información es a continuación:
Federal Trade Commission
600 Pennsylvania Ave., NW
Washington, DC 20580

MAINE

Our address is 75 Beattie Place, Suite 300. Greenville, SC 29601.
Our business hours are Mon-Fri 8 a.m. to 8 p.m.
Our email address is loanservicing@shellpointmtg.com.

MASSACHUSETTS

NOTICE OF IMPORTANT RIGHTS
You have the right to make a written or oral request that telephone calls
regarding your debt not be made to you at your place of employment. Any such
oral request will be valid for only ten (10) days unless you provide written
confirmation of the request postmarked or delivered within seven (7) days of
such request. You may terminate this request by writing to the collection
agency.
Local address is 75 Beattie Place, Suite 300. Greenville, SC 29601. Office hours
are Mon-Fri 8 a.m. to 8 p.m.
NOTIFICACION DE DERECHOS IMPORTANTES
Usted tiene derecho a hacer una solicitud por escrito u oral para que las
llamadas telefónicas relacionadas con su deuda no se hagan a su lugar de
trabajo. Cualquier solicitud oral tendrá una vigencia de sólo diez días a menos
que proporcione una confirmación por escrito de la solicitud fechada por el
correo o entregada dentro de un lapso de siete días a partir de dicha solicitud.
Usted puede cancelar
esta solicitud por escrito al cobrador de deudas.
La dirección local es 75 Beattie Place, Suite 300. Greenville, SC 29601. El
horario de oficina es de lunes a viernes de 8 a.m. a 8 p.m.

MINNESOTA

This collection agency is licensed by the Minnesota Department of Commerce.
Esta agencia de cobranza está autorizada por el Departamento de Comercio de
Minnesota.

MISSISSIPPI

Licensed by the Mississippi Department of Banking and Consumer Finance

MONTANA

The State of Montana, Department of Administration, Division of Banking and
Financial Institutions (Division), is the licensing agency of mortgage
servicers. Any consumer with a comment, question, or concern should contact the
Division by the means listed within this disclosure. State of Montana,
Department of Administration, Division of Banking and Financial Institutions,
301 South Park, Suite 316,
PO Box 200546, Helena, MT 59620-0546. Phone: (406) 841-2920. Fax: 406-841-2930.
E-mail: banking@mt.gov. Website:
http://www.banking.mt.gov/MortgageConsumerFinance/mortgage.aspx

NEW HAMPSHIRE

Licensed with the New Hampshire Banking Department

NEW JERSEY

Licensed by the New Jersey Department of Banking and Insurance

NEW YORK

Borrowers may file complaints about Newrez LLC dba Shellpoint Mortgage Servicing
with the New York State Department of Financial Services. Borrower may obtain
further information from the New York State Department of Financial Services by
calling the Department’s Consumer Assistance Unit at 1-800-342-3736 or by
visiting the Department’s website at www.dfs.ny.gov. We are required by
regulation of the New York State Department of Financial Services to notify you
of the following information. This information is NOT legal advice: Debt
collectors, in accordance with the Fair Debt Collection Practices Act, 15 U.S.C.
section 1692 et seq., are prohibited from engaging in abusive, deceptive, and
unfair debt collection efforts, including but not limited to:
1. the use or threat of violence;
2. the use of obscene or profane language; and
3. repeated phone calls made with the intent to annoy, abuse, or harass.
If a creditor or debt collector receives a money judgment against you in court,
state and federal laws may prevent the following types of income from being
taken to pay the debt:
1. Supplemental security income, (SSI);
2. Social security;
3. Public assistance (welfare);
4. Spousal support, maintenance (alimony) or child support;
5. Unemployment benefits;
6. Disability benefits;
7. Worker's compensation benefits;
8. Public or private pensions;
9. Veteran's benefits;
10. Federal student loans, federal student grants, and federal work study funds;
and
11. Ninety percent of your wages or salary earned in the last sixty days.
If you would like to learn more about your legal rights and options, you can
consult an attorney or a legal assistance or legal aid organization.
Los Prestatarios pueden presentar quejas sobre Newrez LLC haciendo negocios como
Shellpoint Mortgage Servicing con el Departamento de Servicios Financieros del
Estado de Nueva York.
El Prestatario puede obtener mas informacion del departamento de Servicios
Financieros del Estado de
Nueva York llamando a la Unidad de Asistencia al Consumidor del Departamento al
1-800-342-3736 o
visitando el sitio web en www.dfs.ny.gov.
La regulacion del Departamento de Servicios Financieros del Estado de Nueva York
nos exige que le
notifiquemos la siguiente informacion. Esta informacion NO es asesoramiento
legal:
Cobradores de deudas, de acuerdo con la Ley de practicas justas de cobro de
deudas, 15 U.S.C. seccion
1692 et seq., tienen prohibido participar en actividades de cobro de deudas
abusivas, enganosas e
injustas, que incluyen pero no se limitan a:
1. El uso o amenaza de violencia;
2. El uso de lenguaje obsceno o profano; y
3. Llamadas repetidas hechas con la intencion de molestar, abusar o acosar.
Si un acreedor o cobrador de deudas recibe una sentencia de dinero en su contra
el la corte, las leyes
estatales y federales pueden evitar que se tomen los siguientes tipos de
ingresos para pagar la deuda:
1. Ingreso de seguridad suplementario, (SSI);
2. Seguridad social;
3. Asistencia publica (bienestar);
4. Manutencion del conyuge, manutencion (pension alimenticia) o manutencion de
ninos;
5. Beneficios de desempleo;
6. Beneficios por discapacidad;
7. Beneficios de compensacion laboral;
8. Pensiones publicas o privadas;
9. Beneficios de veteranos;
10. Prestamos federales para estudiantes, subsidios federales para estudiantes y
fondos federales
para estudios laborales; y
11. Noventa por ciento de su salario o salario ganado en los ultimos sesenta
dias.
Si desea obtener mas informacion acerca de sus derechos y opciones legales,
puede consultar a un
abogado o a una organizacion de asistencia legal o de ayuda legal

NEW YORK CITY

Licensed as a Debt Collection Agency by the New York City Department of Consumer
Affairs License number 1471002.
Licenciado como Agencia de coleccion de deudas por el numero 1471002 del
Departamento de Asuntos del Consumidor de la Ciudad de Nueva York.

NORTH CAROLINA

Newrez LLC dba Shellpoint Mortgage Servicing is regulated by the North Carolina
Commissioner of Banks as Newrez LLC dba Newrez LLC dba Shellpoint Mortgage
Servicing under license L-142377 (NMLS# 3013). If you have a complaint regarding
the servicing of your mortgage loan, you may file that complaint with the North
Carolina Commissioner of Banks
316 W. Edenton Street
Raleigh, NC 27603
(919) 733-3016
www.NCCOB.gov.
Shellpoint Mortgage Servicing is licensed as a North Carolina Collection Agency
(Permit No. 111880) by the North Carolina Department of Insurance. If you
believe the loss mitigation request has been wrongly denied, you may file a
complaint with the
North Carolina Office of the Commissioner of Banks website, www.nccob.gov.

Newrez LLC dba Shellpoint Mortgage Servicing está regulado por el Comisionado de
Bancos de Carolina del Norte como Newrez LLC dba Newrez LLC dba Shellpoint
Mortgage Servicing bajo licencia L-142377 (NMLS # 3013). Si tiene una queja
sobre el servicio de su préstamo hipotecario, puede presentarla ante el
Comisionado de Bancos de Carolina del Norte.
316 W. Edenton Street
Raleigh, NC 27603
(919) 733-3016
www.NCCOB.gov.
Los números del Departamento de Seguros de Carolina del Norte para nuestras
oficinas son los siguientes: 55 Beattie Place, Suite 500, Greenville, Carolina
del Sur 29601 - Número de permiso 111880. Si cree que la solicitud de mitigación
de pérdidas se ha denegado erróneamente, puede presentar una queja ante el sitio
web de la Oficina del Comisionado de Bancos de Carolina del Norte,
www.nccob.gov.
Shellpoint Mortgage Servicing tiene licencia como Agencia de Cobro de Carolina
del Norte (Permiso No. 111880) por parte del Departamento de Seguros de Carolina
del Norte. (por favor incluya el número de permiso)

PENNSYLVANIA

Licensed by the Pennsylvania Department of Banking
Tennessee
This collection agency is licensed by the Collection Service Board of the
Department of Commerce and
Insurance, 500 James Robertson Parkway, Nashville, Tennessee 37243.
Esta agencia de cobro está autorizada por la Junta de Servicios de Cobro del
Departamento de Comercio
y Seguros, 500 James Robertson Parkway, Nashville, Tennessee 37243.

TEXAS

Attention Texas Residents:
PURSUANT TO THE REQUIREMENTS OF SECTION 157.0021 OF THE TEXAS MORTGAGE BANKER
REGISTRATION AND RESIDENTIAL MORTGAGE LOAN ORIGINATOR ACT, CHAPTER 157, TEXAS
FINANCE CODE, YOU ARE HEREBY NOTIFIED OF THE FOLLOWING: COMPLAINTS REGARDING A
LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD BE SENT TO THE TEXAS
DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN,
TEXAS 78705.. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE
DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS
AVAILABLE
AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT
OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL
MORTGAGE BANKER RESIDENTIAL LOAN ORIGINATORS. A WRITTEN APPLICATION FOR
REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE
DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE
RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.
Atención a los residentes de Texas:
CONFORME A LOS REQUISITOS DE LA SECCION 157.0021 DE LA LEY DE ORIGINADOR DE
PRESTAMOS
HIPOTECARIOS DE TEXAS Y RESERVAS HIPOTECAS RESIDENCIALES, CAPITULO 157, CODIGO
DE
FINANCIACION DE TEXAS POR LA PRESENTE SE LE NOTIFICA LO SIGUENTE:
LOS RECLAMOS RELACIONADOS CON UN ORIGINADOR DE PRESTAMO HIPOTECARIO RESIDENCIAL
CON
LICENCIA DEBERAN ENVIARSE AL DEPARTAMENTO DE AHORROS Y PRESTAMOS HIPOTECARIO DE
TEXAS,
2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. LOS FORMULARIOS E
INSTRUCCIONES PUEDEN
OBTENERSE EN LA PAGINA WEB DEL DEPARTAMENTO EN WWW.SML.TEXAS.GOV. UNA LINEA
DIRECTA
PARA EL CONSUMIDOR ESTA DISPONIBLE EN 1-877-276-5550.
EL DEPARTAMENTO MANTIENE UN FONDO DE RECUPERACION PARA HACER DETERMINADOS PAGOS
DE
SU BOLSILLO POR DANOS SOSTENIDOS A PRESTATARIOS CAUSADOS POR ACTOS DE
ORIGINADORES DE
PRESTAMOS RESIDENCIALES, RESIDENCIALES RESERVADOS EN BANCA HIPOTECARIA. UNA
APLICACION
ESCRITA PARA EL REEMBOLSO DEL FONDO DE RECUPERACION DEBE SER PRESENTADA E
INVESTIGADA
POR EL DEPARTAMENTO ANTES DEL PAGO DE UNA RECLAMACION. PARA MAS INFORMACION
ACERCA
DEL FONDO DE RECUPERACION, CONSULTE LA PAGINA WEB DEL DEPARTAMENTO EN
WWW.SML.TEXAS.GOV.

UTAH

As required by Utah law, you are hereby notified that a negative credit report
reflecting on your credit record may be submitted to a credit reporting agency
if you fail to fulfill the terms of your credit obligations.
Como lo requiere la ley de Utah, por medio de la presente, se le notifica que un
informe de crédito negativo que se refleja en su historial de crédito puede ser
enviado a una agencia de informes de crédito si usted no cumple con los términos
de sus obligaciones de crédito.

VIRGINIA

Licensed by the Virginia State Corporation Commission NMLS ID #3013
(www.nmlsconsumeraccess.org)

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Newrez LLC NMLS# 3013

1100 Virginia Drive, Suite 125
Fort Washington PA 19034

For licensing information:

www.nmlsconsumeraccess.org

Newrez NMLS Consumer Access

Doing business as Newrez Mortgage in the states of Arkansas and Texas. Website
approval pending with the New York Department of Financial Services.

Disclosures

 * Licensing & Disclosure Information
 * Terms & Conditions
 * Privacy Policy
 * Website Accessibility
 * Newrez Fee Schedule Notice
 * Servicing Legal Disclosure
 * CA Privacy Policy
 * Do Not Sell My Personal Information - CA Residents

© 2021 Newrez LLC



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