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Effective URL: https://www.thehartford.com/online-privacy-policy?CMP=EMC-ENT-X0012-09282018
Submission: On May 30 via api from US — Scanned from DE
Effective URL: https://www.thehartford.com/online-privacy-policy?CMP=EMC-ENT-X0012-09282018
Submission: On May 30 via api from US — Scanned from DE
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ONLINE PRIVACY POLICY
ADDITIONAL PRIVACY NOTICES
Click here for Customer, International, and other Privacy notices.
Last Updated March 14, 2022
The Hartford values your trust and is committed to the responsible management,
use and protection of personal information. This Online Privacy Policy is
applicable to the information collected by, from or about you during your use of
our website (https://www.thehartford.com, the “Website”) and its affiliate
sites, our mobile applications, and any other online connected tools. We will
refer to these websites and online connected tools collectively as the
“Services” or the “Hartford Services” throughout this Online Privacy Policy.
This Online Privacy Policy supplements, but does not replace, other applicable
policies, practices and privacy notices that may relate to specific business
relationships you have with The Hartford or to certain products or services, as
described in the applicable privacy notice. At the start of our business
relationship with you as a client, we will give you a copy of our privacy notice
that applies to that relationship, if applicable. In the event of a conflict
between this Online Privacy Policy and a privacy notice for a specific product
or service, the specific product or service privacy notice shall govern.
QUICK LINKS
* Information We Collect
* How We Use Information
* How We Share Information
* Links to Other Online Services
* Children's Privacy
* Social Media
* How We Protect Information
* International Users
* Cookies and Similar Technologies
* Your Choices
* Changes to This Policy
* Contact
INFORMATION WE COLLECT
We collect various types of information provided by users of the Services. This
may include such information as:
* Contact and Identifying Information: We may collect contact and identifying
information, such as names, home addresses, email addresses, phone numbers,
dates of birth, and in some instances Social Security numbers or health
information, and other application or quote information.
* Application, Quote, or Claim: If you submit an application, quote, or a
claim, we may collect information that you provide and other related
information such as automobile information (including driver’s license number
and VIN).
* Account Information: If you create, register, or connect an online account in
connection with our Services, we may store your username, password (and
password hint information) and other basic account information that you may
provide or that may be associated with that account.
* Job Application: If you apply for a job with us, we may collect information
about your work and educational history, and other information that you
choose to provide us in connection with your application.
* Automatically Collected Information: We and third-party online advertising
and analytics companies may use cookies, web beacons, or similar technologies
to automatically collect information about your online activity, browser and
device, as well as to collect information when you interact with the Services
or other The Hartford offerings. In addition to the information above
collected generally by the Services, unique device IDs, mobile phone numbers,
geo-location data, or call logs may be collected through our mobile
applications. See the “Cookies” and “Your Choices” section below for more
information on these technologies and your choices.
* Log Information: We also collect log information when you use the Services,
which may include, information about how you have used the services, device
information, access times, IP addresses, and related browsing information.
We and third-party online advertising and analytics companies may collect
personal information relating to users of our Services over time and across
different websites.
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HOW WE USE INFORMATION
We use information provided by individuals who use our Services to fulfill the
purpose for which the user provided the information and for other purposes as
permitted by law, such as:
* Providing you with the Services that you request, such as by completing
transactions, processing claims, or providing a quote for one of our products
* Communicating with you, for example to respond to inquiries
* Providing you with information, including communications and interest-based
advertisements, on the Website and other websites you visit and marketing
communications
* Informing you of job opportunities and evaluating your suitability for a job
* Completing a survey
* Developing operating, delivering, maintaining, improving, enhancing, and
protecting the Website and other Services we provide
* Monitoring, analysis, and research, including of trends, and usage, and
advertising-related services
* Enhancing the safety and security of the Services and preventing fraud or
protecting our or our customers’ rights or property
* Enforcing applicable terms and conditions and other applicable policies
* Other purposes specifically disclosed at the time the information is
requested
We may de-identify information collected by removing identifiers, such as your
name, or by aggregating information about multiple users. We may work with third
parties to aggregate such information on our behalf. Aggregate information
collected on the Services does not personally identify you, and we may use
aggregated information for the purposes described above and share aggregate
information with third parties for lawful purposes.
We also may combine information collected through the Services with other
information about you.
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HOW WE SHARE INFORMATION
DISCLOSURES AMONG OUR AFFILIATES
If we share your information among our affiliates for marketing purposes, in
certain circumstances as required by applicable laws, we will inform you and
provide you with an opt-out option, and upon request, we will provide to you a
list of all third parties with whom personal information has been shared.
DISCLOSURES TO THIRD PARTIES
We work with third parties that provide services to us and partner with third
parties to develop, operate, deliver, maintain, improve, enhance, and protect
the Services and in connection with other The Hartford offerings and operations.
We may share your information with such third parties. Those parties can include
but are not limited to:
* Financial service providers, such as independent agents, brokerage firms, and
insurance companies
* Website hosting or information technology consulting service providers
* Marketing and promotion service providers
* Data analysis service providers
* Legal service providers
* Accounting service providers
* Administrative service providers
* Security service providers
* Application service providers
We may also share information about users and customers with nonaffiliated
companies with whom we have a marketing or other business relationship,
including nonaffiliated financial services providers with whom we jointly market
products.
OTHER DISCLOSURES
We may also disclose your information to:
1. Comply with applicable laws
2. Respond to governmental inquiries or requests
3. Comply with valid legal processes
4. Protect the rights, privacy, safety, or property of
https://www.thehartford.com visitors, users of the Services, customers, and
the public
5. Permit us to pursue available remedies or limit the damages that we may
sustain
6. Enforce our Terms of Service
In the event there is a change or contemplated change in the corporate structure
of The Hartford, such as a merger, consolidation, sale, liquidation or transfer
of substantial assets, The Hartford may disclose your information and may, in
its sole discretion, transfer, sell or assign information collected on and
through the Services, including your information, to one or more affiliated or
nonaffiliated third parties.
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LINKS TO OTHER ONLINE SERVICES
The Services may contain links to other online services. The operators of those
other online services may collect information about you, including through
cookies or other technologies. If you click on a link to an external online
service, you will leave The Hartford Services, and this Online Privacy Policy
will not apply to your use of and activity on those other online services.
If you provide information through any other online services, your transaction
will occur on that online service (not The Hartford Services) and the
information you provide will be collected by, and controlled by, the privacy
policy of the operator of that online service. Links on the Services to other
online services are provided only as a convenience, and the inclusion of such
links does not imply endorsement of the linked content. We encourage you to read
the legal notice posted on those online services, including their privacy
policies. We have no responsibility or liability for your access or use of, and
the data collection and use practices of, other online services.
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CHILDREN'S PRIVACY
The Hartford's Services are not directed to or intended for children. The
Hartford does not knowingly collect or post information from children under the
age of 13, in compliance with laws protecting the privacy of children. You can
visit the Federal Trade Commission’s website to learn more about the Children's
Online Privacy Protection Act (COPPA).
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SOCIAL MEDIA
The Hartford maintains profiles and/or pages on various social media sites
including Facebook and Twitter. If you choose to “Like” The Hartford on
Facebook, “Follow” The Hartford on Twitter, or take any similar action on
another social media site, you are providing your consent to receive information
updates, including solicitations, from The Hartford. To stop receiving this
information from The Hartford on a social media site, you must follow the
procedure established by the social media site. For example, on Facebook, you
must click “Unlike” on The Hartford’s page, and, on Twitter, you must click
“Unfollow” on The Hartford’s profile.
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HOW WE PROTECT INFORMATION
The protection and security of your information is important to us. We work to
adopt reasonable physical, administrative, and technical safeguards to protect
the personal information transmitted between users and the Services and the
personal information stored on our servers, and we require third parties with
whom we share personal information to use reasonable precautions to safeguard
such information. Unfortunately, no method of transmitting or storing data can
be guaranteed to be 100% secure. As a result, although we strive to protect your
personal information, we cannot ensure the security of any information you
transmit to us through, or in connection with, the Services. If you have reason
to believe that your interaction with us is no longer secure (for example, you
feel that the security of any account you might have with us has been
compromised), you must immediately notify us by contacting us at the contact
information listed below. In the event that we believe the security of your
personal information in our possession or control may have been compromised, we
may seek to notify you of that development. If notification is appropriate, we
would endeavor to do so as promptly as possible under the circumstances, and, to
the extent we have your email address, we may notify you by email.
Security tip: If you receive an email or other correspondence requesting that
you provide any sensitive information (including your password or social
security number) via email or to a website that does not seem to be affiliated
with the Services, or that otherwise seems suspicious to you, please do not
provide such information. Report such requests to us at the contact information
listed below.
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INTERNATIONAL USERS
This Online Privacy Policy applies to our United States operations. We maintain
the Services in the United States, and the Services are not intended to subject
The Hartford or any affiliated entity to the laws or jurisdiction of any state,
country, or territory other than that of the United States. The Hartford does
not represent or warrant that the Services, or any part thereof, are appropriate
or available for use in any particular jurisdiction. Those who choose to access
the Services, do so on their own initiative and at their own risk. Regardless of
where you are located, by using the Services, you consent to the transfer and
processing of your information to and in the United States, which may not
provide the same level of protection for your personal information as your home
country. You are responsible for complying with all local laws, rules, and
regulations when you use our Services.
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COOKIES AND SIMILAR TECHNOLOGIES
We or third-party online advertising and analytics companies may use tools and
services to gather, analyze, and store information about users, including for
statistical purposes, reporting, attribution, analytics, market research,
interest based advertising, ad delivery and other purposes described in this
Privacy Policy. These third parties use cookies, web beacons, and similar
technologies to help analyze how you use online services or to collect or
receive information from your websites and elsewhere on the Internet and use
that information to provide measurement services and target ads. Generally
speaking, cookies are small text files that are placed on your browser that can
be used to identify you across web pages and sessions. Web beacons are small
pieces of code that can communicate information about your device or browser to
a server. For example, we use Facebook Business Tools. We also use Google
Analytics, a web analytics service provided by Google, Inc. (“Google”). Please
use the following link to understand how Google Analytics collects and processes
data: https://policies.google.com/technologies/partner-sites.
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YOUR CHOICES
You may be able to set your browser to reject cookies. Please review your
browser or device’s “Help” file to learn the best way to modify your settings.
Please note that rejecting cookies may disrupt certain functionality of the
Website. You may also be able to opt out of online interest-based advertising
from certain third parties that participate in the opt-out; information is
available at http://optout.aboutads.info. In addition, please note that The
Hartford does not currently respond to web browser “do not track” signals or
other mechanisms that provide you control over information collected over time
and across different web sites following your visit to one of our Services. If
we do so in the future, we will describe how we do so in this Online Privacy
Policy. See https://allaboutdnt.com for more information on this topic.
If your contact information changes, if you no longer wish to have us share your
information with third parties for our marketing purposes, or if you wish to
inquire about the information we have collected about you, please submit a
request at the contact information listed below.
To opt-out from receiving marketing and promotional emails, please click here:
https://www.thehartford.com/unsubscribe-electronic-mailings, or please submit a
request at the contact information below. If you opt-out from receiving
marketing emails, we may still send you non-marketing emails such as emails
about your products or services, responses to your requests and inquiries, or
notice of updates to terms and conditions or our privacy practices.
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CHANGES TO THIS POLICY
We reserve the right to amend this Online Privacy Policy at any time in order to
address future developments of The Hartford, the Services, or changes in
industry or legal trends. We will post the revised Online Privacy Policy on this
page. You can determine when the Online Privacy Policy was revised by referring
to the “Last Updated” legend on the top of this page. Any changes will become
effective upon the posting of the revised Online Privacy Policy on the Website.
By continuing to use the Services following such changes, you will be deemed to
have agreed to such changes. If you do not agree with the terms of this Online
Privacy Policy, in whole or part, you can choose to not continue to use the
Services.
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CONTACT
If you have any questions or comments about this Online Privacy Policy, or our
use of your information collected through the Services, please contact us at The
Hartford - Consumer Rights and Privacy Compliance Unit, One Hartford Plaza, Mail
Drop:HO1-09, Hartford, CT 06155, or
at ConsumerPrivacyInquiriesMailbox@thehartford.com.
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ADDITIONAL PRIVACY NOTICES
Online Privacy Policy
CCPA Privacy Policy and Notice at the Time of Collection
Customer Privacy Notice
International Customer and Third Party Privacy Notice
Canadian Privacy Policy
Domestic Violence Notice
SSN Protection Policy
HIPAA Privacy Policy
Intake Form - Consumer Privacy Inquiries
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