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TECEX PRIVACY POLICY


LAST DATED 7 NOVEMBER 2023



1 INTRODUCTION

1.1 This privacy policy explains how We protect and use Your Personal
Information.

1.2 “Personal Information” means any information that is recognised as such in
terms of the General Data Protection Regulation and includes any information
which identifies You, such as Your Registration Information and Login Details.

1.3 All definitions contained in the Terms also apply to this privacy policy
unless the context indicates otherwise.

2 CONSENT

By using the Service and/or the Website and related applications, You consent to
Our collection, storage, processing, and disclosure of Your Personal Information
on the basis set out in this Privacy Policy.

3 INFORMATION WE COLLECT

3.1 In Your Use of the Website and related applications, we may collect and
store internationally the following information and Personal Information:

3.1.1 Your entity name, and entity email address

3.1.2 correspondence via the Website and information relating to transactional
activity via the Website and related applications;

3.1.3 connection information, statistics on page views, traffic to and from the
Website and related applications, IP address and standard log information;

3.1.4 if you elect to use our Service, information in respect of each
transaction. Such information includes: the country of origin; the date of the
transaction; the value; the transaction type; the currency; the billing address;
the supplier information (if available); scan or image of the invoice; and the
details of the transaction.

3.1.5. if you elect to use our Service, we may collect usage and behavioural
information based on Website and related applications.

4 HOW WE USE PERSONAL INFORMATION

4.1 At the outset we would like to give You the comfort that You will always own
Your Personal Information and that we do not sell Your Personal Information to
anyone, for any reason, at any time.

4.2 We use, disclose, and share Your Personal Information only as follows:

4.2.1 to provide the Service;

4.2.2 for marketing purposes;

4.2.3 to analyse website and service usage and to improve the Services and/or
Website and related applications;

4.2.4 to deliver to You any administrative notices, alerts and communications
relevant to Your Use of the Website and related applications;

4.2.5 for market research, project planning, troubleshooting problems, detecting
and protecting against error, fraud or other criminal activity;

4.2.6. in order to troubleshoot application issues, authorised personnel may
impersonate an affected user to replicate the user’s experience and immediately
stop doing so once the investigation is completed;

4.2.6.1 the ability to impersonate a user will not be used to modify user data,

4.2.6.2 or represent the person linked to the user, either internally or
externally;

4.2.7 by disclosing Your Personal Information to third party service providers
appointed by Us in order to enable Us to provide the Website and Services to
You, and who are bound by these same privacy restrictions;

4.2.8 with and to Our other business divisions and other companies within the
VATIT group of companies for the purposes of supporting the Service and the
Website, improving the Services, determining any illegal or fraudulent conduct
and violations of any group company polices; and/or

4.2.9 as otherwise set out in the Terms.

4.3 In addition, We may disclose Personal Information to law enforcement, other
government officials, or other third parties as We, in Our sole discretion,
believe necessary or appropriate in connection with an investigation of fraud,
intellectual property infringements, or other activity that is illegal or may
expose Us to legal liability, or in connection with a merger, consolidation, or
sale of Our assets.

5 OPT OUT OF UPDATE

5.1 You are entitled to opt out of any disclosure of Your Personal Information
to a third party or use of Your Personal Information for a purpose incompatible
with the purpose for which it was originally collected or subsequently
authorized by You by emailing Us at optout@tecex.com.

5.2 It is your responsibility to ensure that the Personal Information that You
provide while using Our Website and related applications is up to date. In the
event that you wish to update your Personal Information please e-mail Us at
info@tecex.com.

6  INFORMATION ABOUT OUR USE OF COOKIES

6.1 Our Website uses cookies to distinguish You from other users of Our Website
and related applications. This helps us to provide You with a good experience
when You browse Our Website and also allows us to improve Our Website and
related applications. [By continuing to browse the site, You are agreeing to Our
use of cookies.]

6.2 A cookie is a small file of letters and numbers that we store on Your
browser or the hard drive of Your computer if You agree. Cookies contain
information that is transferred to Your computer’s hard drive.

6.3 We use the following cookies:

6.3.1 Strictly necessary cookies. These are cookies that are required for the
operation of Our Website and related applications.

6.3.2 Analytical/performance cookies. They allow us to recognise and count the
number of visitors and to see how visitors move around Our Website and related
applications when they are using it. This helps us to improve the way Our
Website and related applications work, for example, by ensuring that users are
finding what they are looking for easily.

6.3.3 Functionality cookies. These are used to recognise You when You return to
Our Website and related applications. This enables us to personalise Our content
for You, greet You by name and remember Your preferences (for example, Your
choice of language or region).

6.3.4 Targeting cookies. These cookies record Your visit to our Website and
related applications, the pages You have visited and the links You have
followed. We will use this information to make Our Website, related applications
and the advertising displayed on it more relevant to Your interests. We may also
share this information with third parties for this purpose.

7 RETENTION PERIOD

7.1 We will retain Personal Data which is collected from Our Website and related
applications for a period of 26 months, unless you opt out in terms of clause 5.

8 SECURITY

8.1 We take reasonable technical, administrative, and physical steps to protect
against unauthorised access to and disclosure of Personal Information.
8.2 We use a combination of firewall barriers, encryption techniques and
authentication procedures, among others, to maintain the security of Your online
session and to protect Our systems from unauthorised access.
8.3 Our databases are protected from general personnel access both physically
and logically.

9 LINKS TO OTHER WEBSITES

We may make content from third party websites available to You from links
located on the Website. These websites are not subject to the Terms. We
recommend that You review the Terms of each such website to determine how that
website protects Your privacy.

10 COMMENTS AND QUESTIONS

If You have any questions, comments or concerns about the Terms, You may contact
Us at confidentialitynotice@tecex.com. Copyright in the Website Terms and
Conditions and Privacy Policy vests in VATIT.


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