app.easyparcel.com
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Submitted URL: https://www.easyparcel.com/sg/en/contact-us
Effective URL: https://app.easyparcel.com/sg/en/contact-us/
Submission: On January 03 via api from SG — Scanned from DE
Effective URL: https://app.easyparcel.com/sg/en/contact-us/
Submission: On January 03 via api from SG — Scanned from DE
Form analysis 18 forms found in the DOM
<form id="myform1" onsubmit="return false;" class="nomargin top-bar-tracking">
<div class="input-group">
<input type="text" class="form-control" name="MainContentAwb" id="MainContentAwb1" value="" placeholder="Track your parcel here..." autocomplete="off" onfocus="this.placeholder = ''" onblur="this.placeholder = 'Track your parcel here...'"
required="">
<span class="input-group-btn"><button class="btn btn-default" value="Track" onclick="Track()" type="submit" id="trackButton"><i class="material-icons list-icon" style="color: #666;">search</i></button></span>
</div>
</form><form id="myform" onsubmit="return false;" class="nomargin top-bar-tracking">
<div class="input-group">
<input type="text" class="form-control" name="MainContentAwb" id="MainContentAwb" value="" placeholder="Track your parcel here..." autocomplete="off" onfocus="this.placeholder = ''" onblur="this.placeholder = 'Track your parcel here...'"
required="">
<span class="input-group-btn"><button class="btn btn-default" value="Track" onclick="Track()" type="submit" id="trackButton"><i class="material-icons list-icon" style="color: #666;">search</i></button></span>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Title<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="title" maxlength="50" placeholder="State the subject / topic of your enquiries here....">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Top Up/Payment Amount<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="payment_amount" placeholder="Top up payment amount.....">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Top Up/Payment Date<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="date" class="sm-form-control" name="payment_date">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Top Up Email<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" name="payment_email" placeholder="Top up email address.....">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your question or here....."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Payment Slip</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="payment_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button type="button" class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('payment');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal text-left">
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Attachments</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="bugs_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('bugs');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Select Category<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="marketing_enquiry" class="marketing-select-filter sm-form-control form-control" data-filter-group="marketing_enquiry">
<option class="default marketing_enquiry" value=".empty">Please select category...</option>
<option class="marketing_enquiry" value=".integration">Integration</option>
<option class="marketing_enquiry" value=".packaging">Packaging</option>
<option class="marketing_enquiry" value=".partnership1">Partnership (Vendor)</option>
<option class="marketing_enquiry" value=".partnership2">Partnership (Marketing Collaboration)</option>
</select>
</div>
</div>
<div class="marketing-form">
<div class="empty"></div>
<div id="marketing">
<input name="attached_files" value="" type="hidden">
<div class="integration">
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Platform<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select name="platform" class="sm-form-control form-control">
<option class="default" value=".empty">Please select platform...</option>
<option class="" value="EasyStore">EasyStore</option>
<option class="" value="Shopcada">Shopcada</option>
<option class="" value="WooCommerce">WooCommerce</option>
<option class="" value="ZenCart">ZenCart</option>
<option class="" value="Shopify">Shopify</option>
<option class="" value="Magento">Magento</option>
<option class="" value="OpenCart">OpenCart</option>
<option class="" value="OsCommerce">OsCommerce</option>
<option class="" value="Ebay">Ebay</option>
<option class="" value="Lazada">Lazada</option>
<option class="" value="iFoundries">iFoundries</option>
<option class="" value="3D Brand Agency">3D Brand Agency</option>
<option class="" value="Pixel Mechanics">Pixel Mechanics</option>
<option class="" value="99%SME">99%SME</option>
<option class="" value="Shopee">Shopee</option>
<option class="" value="Shopline">Shopline</option>
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Issue/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Attachments</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="integration_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('integration');return false;">Submit Now</button>
</div>
</div>
</div>
<div class="packaging">
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Issue/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Attachments</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="packaging_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('packaging');return false;">Submit Now</button>
</div>
</div>
</div>
<div class="partnership1">
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Name<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="Customer_Name" placeholder="Your Name">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Contact Number<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="Customer_Phone" placeholder="Phone Number">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Business Profile</label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="profile" placeholder="Business Profile">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Agenda</label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="agenda" placeholder="Agenda">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Attachments</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="partnership1_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('partnership1');return false;">Submit Now</button>
</div>
</div>
</div>
<div class="partnership2">
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Name<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="Customer_Name" placeholder="Your Name">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Contact Number<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="Customer_Phone" placeholder="Phone Number">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Website URL</label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="url" placeholder="eg. www.yourdomain.com">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Marketing Proposal<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="proposal" placeholder="Marketing Proposal">
<div class="contactform_dropzone dropzone dz-clickable" id="partnership2_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Description</label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('partnership2');return false;">Submit Now</button>
</div>
</div>
</div>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Name<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="Customer_Name" placeholder="Your Name">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Phone Number<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="Customer_Phone" placeholder="Phone Number">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Company Name</label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="Customer_Company" placeholder="Company Name (Optional)">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here....."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Attachments</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="sales_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('sales');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Name<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="Customer_Name" placeholder="Your Name">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here....."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Attachments</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="cust_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('cust');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier1" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3"></label>
<div class="col-sm-9">
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="sender" checked="">
<label class="form-check-label nott"> I’m sender </label>
</div>
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="receiver">
<label class="form-check-label nott"> I’m receiver </label>
</div>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Attachments</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="collection_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<input name="attachments" value="" type="hidden">
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('collection');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier2" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3"></label>
<div class="col-sm-9">
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="sender" checked="">
<label class="form-check-label nott"> I’m sender </label>
</div>
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="receiver">
<label class="form-check-label nott"> I’m receiver </label>
</div>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Content<br><a href="" data-toggle="modal" data-target=".parcel_content" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="parcel_content_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<input name="parcel_content_photo" value="" type="hidden">
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<textarea class="sm-form-control" name="parcel_content" placeholder="Leave your description about your parcel content here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Packaging<br><a href="" data-toggle="modal" data-target=".parcel_packaging" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="parcel_packaging_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<input name="parcel_packaging_photo" value="" type="hidden">
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<textarea class="sm-form-control" name="parcel_packaging" placeholder="Leave your description about your parcel packaging here...."></textarea>
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('delivery');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier3" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3"></label>
<div class="col-sm-9">
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="sender" checked="">
<label class="form-check-label nott"> I’m sender </label>
</div>
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="receiver">
<label class="form-check-label nott"> I’m receiver </label>
</div>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Attachments</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="pod_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('pod');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier4" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3"></label>
<div class="col-sm-9">
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="sender" checked="">
<label class="form-check-label nott"> I’m sender </label>
</div>
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="receiver">
<label class="form-check-label nott"> I’m receiver </label>
</div>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Content<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_content" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="lost_parcel_content_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_content_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_content" placeholder="Leave your description about your parcel content here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Packaging<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_packaging" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="lost_parcel_packaging_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_packaging_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_packaging" placeholder="Leave your description about your parcel packaging here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Item Invoice/Receipt<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".invoice_receipt" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="lost_parcel_invoice_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_invoice_photo" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('lost');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Title<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="title" maxlength="50" placeholder="State the subject / topic of your enquiries here....">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier6" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Reason Of Cancellation<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select name="reason_cancel" class="sm-form-control form-control">
<option class="default reason_cancel" value=".empty">Please select reason of cancellation...</option>
<option class="reason_cancel" value="Missed Pick Up">Missed Pick Up</option>
<option class="reason_cancel" value="Customer Cancelled Order">Customer Cancelled Order</option>
<option class="reason_cancel" value="Duplicate Order">Duplicate Order</option>
<option class="reason_cancel" value="Wrong Courier">Wrong Courier</option>
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Order Paid By<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Select “EasyParcel Credit” if you checkout using credit, select “Instant Pay” when you checkout using debit card/credit card/GrabPay etc without top up"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span
class="text-danger">*</span></label>
<div class="col-sm-9">
<select name="order_paid" class="sm-form-control form-control" id="order_paid">
<option class="default order_paid" value=".empty">Please select type of order paid...</option>
<option id="1" value="EasyParcel Credit">EasyParcel Credit</option>
<option id="2" value="Instant Pay">Instant Pay</option>
</select>
</div>
</div>
<div class="form-group" id="refund" style="display: none;">
<label class="col-sm-3 nott">Cancel And Refund Via<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select name="refund" class="sm-form-control form-control">
<option class="default refund" value="none">Please select type of cancel and refund...</option>
<option value="EasyParcel Credit (instant reflect upon approval)">EasyParcel Credit (instant reflect upon approval)</option>
<option value="Credit Card/ Debit Card / GrabPay (7-14 working days upon approval)">Credit Card/ Debit Card / GrabPay (7-14 working days upon approval)</option>
</select>
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('cancel');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier7" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Pick Up / Drop off<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select name="drop_off" class="sm-form-control form-control">
<option class="default drop_off" value=".empty">Please select pick up / drop off...</option>
<option class="drop_off" value="Pick Up">Pick Up</option>
<option class="drop_off" value="Drop Off">Drop Off</option>
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Pick Up / Drop off Date & Time<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="datetime-local" class="sm-form-control" name="drop_date">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Sender's Copy / Courier Manifest With Driver's</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="sender_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<input name="attachments" value="" type="hidden">
<p class="text-danger small text-center m-0">Courier reserve the right to reject any claim or investigation made without</p>
<p class="text-danger small text-center m-0">sender’s copy/courier manifest as proof of collection. T&C applies.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Courier Rider's Name & Contact Number / Courier Branch Or Pgeon Point Location<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Pick up: Kindly provide the courier rider’s name & contact no Drop off: Kindly provide the courier branch / Pgeon point location"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small></label>
<div class="col-sm-9">
<input type="text" name="rider_contact" class="sm-form-control">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Photo Of Parcel Content<span class="text-danger">*</span></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="parcel_content_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<input name="attachments" value="" type="hidden">
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button type="button" class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('no-status');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Title<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="title" maxlength="50" placeholder="State the subject / topic of your enquiries here....">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier8" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Packaging (Before Collection)<span
class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_packaging_before" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="missing_parcel_packing_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_packaging_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_packaging" placeholder="Leave your description about your parcel packaging here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Packaging (After Delivery)<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_packaging_after" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="missing_parcel_packing_after_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_packaging_after_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_packaging_after" placeholder="Leave your description about your parcel packaging here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Completed Item<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_complete_item" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="missing_parcel_completed_item_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_completed_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_completed" placeholder="Leave your description about your completed parcel here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Missing Item<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_missing_item" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="parcel_missing_item">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_missing_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_missing" placeholder="Leave your description about your missing parcel here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Value & Units Of Missing Items<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="For example: 1.Nike red shoe, 1 unit at RM299. 2. Nike pants , 1 unit at RM99"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="value_units_missing" placeholder="Leave your value & units of missing items..">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Item Invoice/Receipt<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".invoice_receipt" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="missing_parcel_invoice_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<input name="parcel_invoice_photo" value="" type="hidden">
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button type="button" class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('missing');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Title<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="title" maxlength="50" placeholder="State the subject / topic of your enquiries here....">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier9" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Packaging (Before Collection)<span
class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_packaging_before" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="swapped_parcel_packing_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_packaging_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_packaging" placeholder="Leave your description about your parcel packaging here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Packaging (After Delivery)<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_packaging_after" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="swapped_parcel_packing_after_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_packaging_after_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_packaging_after" placeholder="Leave your description about your parcel packaging here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Original / Correct Item<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_correct_item" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="swapped_parcel_correct_item_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_correct_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_correct" placeholder="Leave your description about your original parcel here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Wrong Item<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_wrong_item" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="swapped_parcel_wrong_item_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_wrong_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_wrong" placeholder="Leave your description about your wrong parcel here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Value & Units Of Original/Correct Item <small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="For example: 1.Nike red shoe, 1 unit at RM299. 2. Nike pants , 1 unit at RM99"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="value_units_original" placeholder="Leave your value & units of original items..">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Item Invoice/Receipt<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".invoice_receipt" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="swapped_parcel_invoice_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_invoice_photo" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button type="button" class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('swapped');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Title<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="title" maxlength="50" placeholder="State the subject / topic of your enquiries here....">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier10" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Actual Weight<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="The actual weight of the parcel as it says on the weighing scale. For example: 3kg"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="actual_weight" placeholder="Leave your actual weight of parcel..">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel On The Weighing Scale<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Make sure the weight can be clearly seen in the photo"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span
class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_on_weighing_scale" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="weighing_scale_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_weighing_scale_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_weighing" placeholder="Leave your description about your parcel weighing here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Parcel Dimension<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="For example: 12cm L + 40cm W + 50cm H"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="parcel_dimension" placeholder="Leave your parcel dimension..">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Dimension<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Make sure the dimension of each side can be clearly seen in the photo"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span
class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_dimension" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="weighing_parcel_dimension_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_dimension_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_dimension_desc" placeholder="Leave your description about your parcel dimension here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Item Invoice/Receipt<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".invoice_receipt" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="weighing_parcel_invoice_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_invoice_photo" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button type="button" class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('discrepancy');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3"></label>
<div class="col-sm-9">
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="sender" checked="">
<label class="form-check-label nott"> I’m sender </label>
</div>
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="receiver">
<label class="form-check-label nott"> I’m receiver </label>
</div>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Attachments</label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="other_attachment">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="attachments" value="" type="hidden">
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('others');return false;">Submit Now</button>
</div>
</div>
</form><form class="form-horizontal">
<div class="form-group">
<label class="col-sm-3 nott">Courier<span class="text-danger">*</span></label>
<div class="col-sm-9">
<select id="courier5" name="courier" class="sm-form-control form-control">
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Tracking / Order No<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="EI-XXXX"><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" value="" name="awb" maxlength="30">
<p class="small m-0 text-muted"><span class="text-danger">*</span>Submit 1 tracking no / order no at a time</p>
</div>
</div>
<div class="form-group">
<label class="col-sm-3"></label>
<div class="col-sm-9">
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="sender" checked="">
<label class="form-check-label nott"> I’m sender </label>
</div>
<div class="form-check">
<input class="form-check-input" type="radio" name="role" value="receiver">
<label class="form-check-label nott"> I’m receiver </label>
</div>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Email Address<small class="question_tooltip" data-toggle="tooltip" data-placement="top" title=""
data-original-title="Kindly fill in the email address you wish to receive the reply from us."><i class="material-icons list-icon" style="font-size: 12px;">help_outline</i></small><span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<input type="email" class="sm-form-control" value="" name="Customer_Email" placeholder="Email Address">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Question/Comment<span class="text-danger">*</span></label>
<div class="col-sm-9">
<textarea class="sm-form-control" name="comment" maxlength="3000" placeholder="Leave your message here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Damage Condition<span class="text-danger">*</span>
</label>
<div class="col-sm-9">
<select name="damage_enquiry" class="damage-select-filter sm-form-control form-control">
<option class="default damage_enquiry" value=".empty">Please select damage condition...</option>
<option class="damage_enquiry" value="Fully Damaged">Fully Damaged</option>
<option class="damage_enquiry" value="Partially Damaged">Partially Damaged</option>
</select>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott">Total Units Of Damaged Item<span class="text-danger">*</span></label>
<div class="col-sm-9">
<input type="text" class="sm-form-control" name="total_unit" placeholder="Please enter total units of damaged item....">
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Content<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_content" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="damage_parcel_content_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_content_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_content" placeholder="Leave your description about your parcel content here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Packaging (Before Collection)<span
class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_packaging_before" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="damage_parcel_packing_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_packaging_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_packaging" placeholder="Leave your description about your parcel packaging here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Parcel Packaging (After Delivery)<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".parcel_packaging_after" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="damage_parcel_packing_after_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_packaging_after_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_packaging_after" placeholder="Leave your description about your parcel packaging here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Damaged Item<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".damaged_item" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone mb-2 dz-clickable" id="damage_parcel_damage_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
<input name="parcel_damage_photo" value="" type="hidden">
<textarea class="sm-form-control" name="parcel_damage" placeholder="Leave your description about your parcel packaging here...."></textarea>
</div>
</div>
<div class="form-group">
<label class="col-sm-3 nott" for="">Photo Of Item Invoice/Receipt<span class="text-danger">*</span><br><a href="" data-toggle="modal" data-target=".invoice_receipt" class="border_bottom_dotted small">(View Sample)</a></label>
<div class="col-sm-9">
<div class="contactform_dropzone dropzone dz-clickable" id="damage_parcel_invoice_photo">
<div class="dz-message" data-dz-message=""> <span> <small class="text-info"><i class="material-icons list-icon fs-50 text-info">image</i><br> Click <em>or</em> Drop files here to upload</small> </span>
</div>
</div>
<input name="parcel_invoice_photo" value="" type="hidden">
<p class="text-danger small text-center m-0">Kindly upload a minimum of 1 image.</p>
<p class="small text-center m-0">Individual file size limit 2MB. File support: png, jpg, pdf.</p>
</div>
</div>
<hr>
<div class="form-group">
<div class="col-sm-offset-4 col-sm-4">
<button class="button button-3d button-rounded button-pink nomargin nott btn-block" onclick="contactUs.sendToUs('damaged');return false;">Submit Now</button>
</div>
</div>
</form>Text Content
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EASYCOVER 2022
CUSTOMER HELP & SUPPORT
Have some questions? We’re here to help. Fill up the contact form below by
selecting the topic related to your inquiry.
Domestic Shipment
Click Here
International Shipment
Click Here
General Inquiries
Click Here
Select your inquiry
Please select something... Parcel Collection - missed pick up / remind pick up
Parcel Delivery - late delivery / delivery issue Request Proof Of Delivery (POD)
- Parcel delivered but yet to receive by receiver Parcel Lost Parcel Damaged No
Status Update After Parcel Collected / Dropped off Missing Contents - incomplete
items received Swapped Contents - wrong items received Weight Discrepancy -
misdeclared parcel weight/sizes Parcel Cancellation Others Please select
something... Parcel Collection - missed pick up / remind pick up Parcel Delivery
- late delivery / delivery issue Request Proof Of Delivery (POD) - Parcel
delivered but yet to receive by receiver Parcel Lost Parcel Damaged No Status
Update After Parcel Collected / Dropped off Missing Contents - incomplete items
received Swapped Contents - wrong items received Weight Discrepancy -
misdeclared parcel weight/sizes Parcel Cancellation Others
Payment
Enquiry
Bugs
Report
Marketing
Enquiry
Sales
Enquiry
Others
Enquiry / Feedback
PAYMENT ENQUIRY
--------------------------------------------------------------------------------
Title*
Email Address*
Top Up/Payment Amount*
Top Up/Payment Date*
Top Up Email*
Question/Comment*
Payment Slip
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
BUGS REPORT
--------------------------------------------------------------------------------
Email Addresshelp_outline*
Question/Comment*
Attachments
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
MARKETING ENQUIRY
--------------------------------------------------------------------------------
Select Category*
Please select category... Integration Packaging Partnership (Vendor) Partnership
(Marketing Collaboration)
Email Addresshelp_outline*
Platform*
Please select platform... EasyStore Shopcada WooCommerce ZenCart Shopify Magento
OpenCart OsCommerce Ebay Lazada iFoundries 3D Brand Agency Pixel Mechanics
99%SME Shopee Shopline
Issue/Comment*
Attachments
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
Email Addresshelp_outline*
Issue/Comment*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
Attachments
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
Email Addresshelp_outline*
Name*
Contact Number*
Business Profile
Agenda
Attachments
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
Email Addresshelp_outline*
Name*
Contact Number*
Website URL
Marketing Proposal*
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
Description
--------------------------------------------------------------------------------
Submit Now
SALES ENQUIRY
--------------------------------------------------------------------------------
Name*
Email Address*
Phone Number*
Company Name
Question/Comment*
Attachments
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
OTHERS ENQUIRY
--------------------------------------------------------------------------------
Name*
Email Address*
Question/Comment*
Attachments
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
PARCEL COLLECTION - MISSED PICK UP / REMIND PICK UP
--------------------------------------------------------------------------------
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
I’m sender
I’m receiver
Email Addresshelp_outline*
Question/Comment*
Attachments
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
PARCEL DELIVERY - LATE DELIVERY / DELIVERY ISSUE
--------------------------------------------------------------------------------
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
I’m sender
I’m receiver
Email Addresshelp_outline*
Question/Comment*
Photo Of Parcel Content
(View Sample)
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Parcel Packaging
(View Sample)
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
REQUEST PROOF OF DELIVERY (POD) - PARCEL DELIVERED BUT YET TO RECEIVE BY
RECEIVER
--------------------------------------------------------------------------------
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
I’m sender
I’m receiver
Email Addresshelp_outline*
Question/Comment*
Attachments
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
PARCEL LOST
--------------------------------------------------------------------------------
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
I’m sender
I’m receiver
Email Addresshelp_outline*
Question/Comment*
Photo Of Parcel Content*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Parcel Packaging*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Item Invoice/Receipt*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
PARCEL CANCELLATION
--------------------------------------------------------------------------------
Title*
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
Email Addresshelp_outline*
Question/Comment*
Reason Of Cancellation*
Please select reason of cancellation... Missed Pick Up Customer Cancelled Order
Duplicate Order Wrong Courier
Order Paid Byhelp_outline*
Please select type of order paid... EasyParcel Credit Instant Pay
Cancel And Refund Via*
Please select type of cancel and refund... EasyParcel Credit (instant reflect
upon approval) Credit Card/ Debit Card / GrabPay (7-14 working days upon
approval)
--------------------------------------------------------------------------------
Submit Now
NO STATUS UPDATE AFTER PARCEL COLLECTED / DROPPED OFF
--------------------------------------------------------------------------------
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
Email Addresshelp_outline*
Question/Comment*
Pick Up / Drop off*
Please select pick up / drop off... Pick Up Drop Off
Pick Up / Drop off Date & Time*
Sender's Copy / Courier Manifest With Driver's
image
Click or Drop files here to upload
Courier reserve the right to reject any claim or investigation made without
sender’s copy/courier manifest as proof of collection. T&C applies.
Individual file size limit 2MB. File support: png, jpg, pdf.
Courier Rider's Name & Contact Number / Courier Branch Or Pgeon Point
Locationhelp_outline
Photo Of Parcel Content*
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
MISSING CONTENT
--------------------------------------------------------------------------------
Title*
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
Email Addresshelp_outline*
Question/Comment*
Photo Of Parcel Packaging (Before Collection)*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Parcel Packaging (After Delivery)*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Completed Item*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Missing Item*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Value & Units Of Missing Itemshelp_outline*
Photo Of Item Invoice/Receipt*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
SWAPPED CONTENT
--------------------------------------------------------------------------------
Title*
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
Email Addresshelp_outline*
Question/Comment*
Photo Of Parcel Packaging (Before Collection)*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Parcel Packaging (After Delivery)*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Original / Correct Item*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Wrong Item*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Value & Units Of Original/Correct Item help_outline*
Photo Of Item Invoice/Receipt*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
WEIGHT DISCREPANCY
--------------------------------------------------------------------------------
Title*
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
Email Addresshelp_outline*
Question/Comment*
Actual Weighthelp_outline*
Photo Of Parcel On The Weighing Scalehelp_outline*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Parcel Dimensionhelp_outline*
Photo Of Parcel Dimensionhelp_outline*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Item Invoice/Receipt*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
OTHERS
--------------------------------------------------------------------------------
I’m sender
I’m receiver
Email Addresshelp_outline*
Question/Comment*
Attachments
image
Click or Drop files here to upload
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
PARCEL DAMAGED
--------------------------------------------------------------------------------
Courier*
Tracking / Order Nohelp_outline*
*Submit 1 tracking no / order no at a time
I’m sender
I’m receiver
Email Addresshelp_outline*
Question/Comment*
Damage Condition*
Please select damage condition... Fully Damaged Partially Damaged
Total Units Of Damaged Item*
Photo Of Parcel Content*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Parcel Packaging (Before Collection)*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Parcel Packaging (After Delivery)*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Damaged Item*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
Photo Of Item Invoice/Receipt*
(View Sample)
image
Click or Drop files here to upload
Kindly upload a minimum of 1 image.
Individual file size limit 2MB. File support: png, jpg, pdf.
--------------------------------------------------------------------------------
Submit Now
Please select courier... Airpak Express Pte Ltd Aramex International Logistics
Pte Ltd Federal Express (Singapore) Pte. Ltd. Janio Technologies Pte Ltd Ninja
Logistics Pte.Ltd. Qxpress Pte Ltd SF Express (Singapore) Pte Ltd TNT Express
Worldwide (S) Pte Ltd United Parcel Service Singapore Pte Ltd Please select
courier... Airpak Express Pte Ltd Aramex International Logistics Pte Ltd J&T
Express Singapore Pte Ltd Janio Technologies Pte Ltd KINKIN Holdings Pte. Ltd.
Ninja Logistics Pte.Ltd. Park N Parcel Pickupp Pte Ltd Qxpress Pte Ltd SF
Express (Singapore) Pte Ltd Singapore Post Limited UrbanFox Pte Ltd Viagoo Pte
Ltd XDel Singapore Pte Ltd
WE’RE HERE TO HELP
EasyParcel support team provides full assistance via online. If you have any
questions on EasyParcel service or shipment enquiries, do reach us easily via
contact form or talk to us in live chat for assistance. Our super agents are
ready to help. See you on-line!
--------------------------------------------------------------------------------
SUPPORT & BILLING
Our customer relationship executives are available via:
Live Chat (general enquiries), from 10am to 6pm (GMT +8), Monday to Friday.
Contact Form(ideal for shipment enquiries), from 10am to 6pm (GMT +8), Monday to
Friday.
Contact Support
--------------------------------------------------------------------------------
SALES ENQUIRY
Our business consultants are available via:
Contact Form, 10am to 6pm (GMT +8), Monday to Friday.
Contact Sales
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PHOTO OF PARCEL CONTENT
Close
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PHOTO OF PARCEL PACKAGING
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PHOTO OF PARCEL PACKAGING (BEFORE COLLECTION)
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PHOTO OF PARCEL PACKAGING (AFTER DELIVERY)
Close
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PHOTO OF DAMAGED ITEM
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PHOTO OF ITEM INVOICE/RECEIPT
Close
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PHOTO OF COMPLETED ITEMS
Close
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PHOTO OF MISSING ITEMS
Close
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PHOTO OF CORRECT ITEMS
Close
×
PHOTO OF WRONG ITEMS
Close
×
PHOTO OF PARCEL ON THE WEIGHING SCALE
Close
×
PHOTO OF PARCEL DIMENSION
Close
EasyParcel Pte Ltd represents Southeast Asia’s No.1 eCommerce delivery platform.
As a whole is a web-based parcel consolidator and E-commerce shipping solutions
provider, to provide easy-access solutions for delivery service bookings.
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SERVICES
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INTEGRATION
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* Shopify
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* OpenCart
* eBay
* Shopcada
* iFoundries
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TOOLS
* EasyTrack
* Delivery Rate Checker
* Volumetric Calculator
* SMS Tracking
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* Custom Email Branding
* Custom AWB Branding
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COPYRIGHT © 2022 EasyParcel Singapore Pte.Ltd. (201605202W). GST No: 201605202W.
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