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   * WHY CHOOSE ILOYAL?
     
     
     
     
     WHO WE ARE
     
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   * EMAIL STRATEGY
     
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     EMAIL DESIGN
     
     Wow customers with beautiful custom graphics.
     
     
     MANAGED CAMPAIGNS
     
     Our success teams do all setup, design, and scheduling.
     
     
     LIST & DATA SUPPORT
     
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     Put social posting on cruise control with Social Genius.
     
     
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   * ILOYAL EMAIL STUDIO
     
     Grow sales with an email app backed by design & data support.
     
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     Manage & amplify your brand across social media channels.
     
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DELIVER AN EXPERIENCE YOUR CUSTOMERS WILL LOVE.

The customer journey starts with the first brand touchpoint. We’ll help you get
that right and work with you to enable customer experiences worthy of repeat
sales.

Talk with an Expert



WHY ILOYAL CX?

Leveraging the industry’s best CX technologies and decades of customer research
excellence, iLoyal offers dynamic solutions for every organization wanting to
deliver a better customer experience.


CX STRATEGY & DESIGN

iLoyal collects information to help you understand customer perspectives and
provides the tools and approach to successfully engage customers and employees
with your brand.


CUSTOMER JOURNEY MAPPING

iLoyal provides you with a clear guide to visualize the customer journey,
improve customer-brand touchpoints, and manage how physical and digital
operations are connected.


CX METRICS & GUIDANCE

We monitor every touchpoint along the customer journey, helping you achieve
higher conversion, improve customer retention, and prioritize actions with the
greatest impact on customer outcomes.


CX CONSULTING & AUDITS


CX SURVEYS & RESEARCH


CUSTOMER JOURNEY MAPPING


EMPLOYEE ENGAGEMENT


LOYALTY & NPS MEASUREMENT


BEGIN AN INSPIRATIONAL JOURNEY, FOCUSED ON ROI

iLoyal CX consultants facilitate CX conversations around culture, adoption,
customer feedback, customer experience design and strategy, measurement and ROI
that are meant to drive greater CX maturity.

Get Started with CX



DELIGHT CUSTOMERS AT EVERY TOUCHPOINT

From a visitor’s very first interaction through their becoming a customer, then
staying and growing with you, iLoyal CX let’s you hear what customers are
telling you – so you can create an experience that meets and exceeds their
expectations.

Get Started with CX Insights



IDENTIFY WHAT YOUR CUSTOMERS NEED AND EXPECT FROM YOUR BRAND

Customer Journey is NOT about throwing ideas and strategies at the wall to see
what will stick. Journey mapping is a powerful tool and process to help you put
the customer into customer experience. It’s about identifying what most endears
a customer to your brand, and why.

Map Your Customer Journey



LISTEN AND RESPOND TO CUSTOMER FEEDBACK WITH LOYALTY + NPS SURVEYS

Adjust to meet and exceed customer expectations, then increase loyalty. Higher
customer loyalty means higher retention, cross-selling opportunities and
referrals, all of which translate into more revenue for your business.

Explore Loyalty Surveys



GET FEEDBACK ON PRODUCTS, MARKETING IDEAS, AND DIGITAL EXPERIENCES TO MAKE YOUR
CX EVEN BETTER

Get on-demand feedback from users that evaluate your marketing, products, and
services. Secure key insights to confidently make decisions towards creating
easy-to-use and delightful products and experiences.

Get Help with Customer Feedback



GET FAST, AND FREQUENT EMPLOYEE FEEDBACK WITH PULSE AND ENGAGEMENT SURVEYS

Employees are central to planning, implementing, and sustaining a great CX
program. Our secure employee surveys gather, analyze, and mobilize employee data
to guide your workplace decisions, attract better candidates, and improve
employee retention.

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ILOYAL EMAIL STUDIO

Grow sales and create loyalty with an email marketing app packed with features
and with access to experts in design and data.

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WE CREATE LOVE AND LOYALTY.

ATTRACT CUSTOMERS. UNDERSTAND THE MARKET. ACE THE CUSTOMER EXPERIENCE. DRIVE
SALES.

We deliver the powerful technology you need to build customer relationships and
stay top of mind with your audience. From branding and website design, from
content ideation to campaign deployment, our caring experts are here to support
you every step of the way.

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About Us

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Support

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tech updates, and much more.

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