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ALASKA AIRLINES CEO SAYS HE DOESN’T TRUST BOEING QUALITY, WON’T KEEP HAWAIIAN’S
AIRBUS PLANES?

by Gary Leff on January 17, 2024

The CEO of Alaska Airlines, Ben Minicucci, has released a video update on the
airline’s plans for the Boeing 737 MAX 9, in light of the variant’s grounding
after one of their flights from Portland lost a door plug leading to rapid
depressurization.

He notes that they voluntarily grounded the fleet type before the government
did. They’re cancelling 110 – 150 flights per day.





Minicucci, though, makes a couple of interesting points.



 * They are doing their own inspections of the planes and therefore do not trust
   Boeing to do them. I reported earlier in the week that airlines would be
   doing their own oversight inspections, of Boeing 737 factories to review
   productions and quality procedures.
   
   
   
   

 * Alaska will remain ‘proudly all Boeing’, it is “a commitment.” But does he
   realize he’s in the process of buying a heavily Airbus fleet from Hawaiian
   Airlines? They haven’t publicly spoken to their plans for Hawaiian’s fleet,
   though it’s broadly assumed that eventually the Airbus planes go away (they
   just finished offloading the Airbus narrowbodies they took on when buying
   Virgin America).



Boeing has major problems. So does Spirit Aerosystems, which produces many of
the components of their planes, it seems. But that, too, is a Boeing problem.
It’s no longer possible to paper over those. And airlines that buy and operate
Boeing aircraft are going to have to take on greater responsibility for safety
assurance. The Boeing brand has been damaged.

Alaska Airlines CEO Says He Doesn’t Trust Boeing Quality, Won’t Keep Hawaiian’s
Airbus Planes?


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MORE FROM VIEW FROM THE WING

ALASKA AIRLINES INSTANTLY GROUNDS BOEING 737 MAX 9 FLEET AFTER NEW PLANE’S
TERRIFYING MID-AIR FUSELAGE RUPTURE

Alaska Airlines is grounding all 65 of its Boeing 737 MAX 9 aircraft following
an incident on board flight 1282 Friday. The plane experienced rapid
decompression following the loss of a mid-aft door and interior sidewall shortly
after departure. The airline expects to complete inspections on the planes over
the…

January 6, 2024

In "Airlines"

MORE LOOSE BOLTS: BOEING 737 MAX 9 PROBLEMS WIDESPREAD AS UNITED FINDS 5 FAULTY
PLANES

During inspections following the Alaska Airlines loss of a a decommissioned exit
door during flight, United Airlines has found at least 5 Boeing 737 MAX 9
aircraft with "loose bolts and other parts."

January 8, 2024

In "Airlines"

BOEING’S RESPONSE TO 737 MAX CRISIS: MORE INSPECTIONS, TEAM REVIEWS, BUT IS IT
ENOUGH?

Boeing Commercial Airplanes CEO Stan Deal has outlined to employees the steps
the airframe manufacturer plans to take to improve quality assurance in light of
the Alaska Airlines Boeing 737 MAX 9 near-disaster that currently has that plane
type grounded by regulators.

January 15, 2024

In "General"

15 Comments


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ABOUT GARY LEFF

Gary Leff is one of the foremost experts in the field of miles, points, and
frequent business travel - a topic he has covered since 2002. Co-founder of
frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named
one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present)
Gary has been a guest on most major news media, profiled in several top print
publications, and published broadly on the topic of consumer loyalty. More About
Gary »

More articles by Gary Leff »




COMMENTS

 1.  Andys says:
     January 17, 2024 at 1:44 pm
     
     Much like anything in this world if you can pick between something European
     vs American. Ways pick Europe.
     
     European is always better.
     American is a land of rednecks.

     
 2.  Mantis says:
     January 17, 2024 at 1:50 pm
     
     I’m sure doing their own inspections is just a PR move to assure the
     public. I seriously doubt that they don’t “trust” Boeing to do inspections
     of something with such high visibility.
     
     As far as “proudly all Boeing”, if they keep the Hawaiian branding, but
     integrate operations and loyalty programs, then they can technically still
     say Alaska Airlines is still all Boeing.

     
 3.  Greg says:
     January 17, 2024 at 1:54 pm
     
     @Mantis – precisely

     
 4.  Joe A. Kunzler says:
     January 17, 2024 at 2:06 pm
     
     Says you.
     
     Alaska Airlines has their own engineers and executives. I got faith. Plus
     it would be a horrendous look for the airline based in a part of the world
     with a lot of Boeing workers to waver.

     
 5.  Dom says:
     January 17, 2024 at 2:10 pm
     
     “The Boeing brand has been damaged.”
     
     Such a perceptive analysis. Thanks for sharing.

     
 6.  Dougie says:
     January 17, 2024 at 2:20 pm
     
     The rednecks are starting to win elections in Europe too. Soon France
     and/or Germany shouid be lead by rednecks. And, of course, after two world
     wars originating in Europe, to this day, it never has been or become
     better. Oh, almost forgot, Airbus has had better quality control than
     Boeing. That is likely to continue even with the redneck parties taking
     over Europe!

     
 7.  derek says:
     January 17, 2024 at 2:20 pm
     
     @Andys
     
     European is always better? Have you driven a Renault?

     
 8.  Jack says:
     January 17, 2024 at 2:35 pm
     
     @derek So true!

     
 9.  canuck_in_ca says:
     January 17, 2024 at 2:35 pm
     
     I just watched the CEO’s video. Not impressed. This quality control by
     customers does not make me feel better since it should not be needed in the
     first place.

     
 10. quinn says:
     January 17, 2024 at 3:00 pm
     
     Even if they are internally discussing moving away from their all Boeing
     strategy after the max9 incident its probably not something they can talk
     or admit to publicly yet if its something they only just started to
     consider after the max9 incident.
     
     Such a shift would represent a major business strategy change that would be
     dumb to share publicly before they have all their ducks in a row.

     
 11. JohnW says:
     January 17, 2024 at 3:17 pm
     
     Amazon decided they wanted A330 freighters. They chose Hawaiian to operate
     those for them. They have extensive A330 experience, their own sim,
     excellent on time record etc. HA supplies the staffing and Amazon the
     planes and fuel. Currently the option is for up to 60 planes, could go
     higher.
     It’s a a nice hedge for HA (and Alaska if the deal goes though) as when
     things like Covid, the Maui fire, runway closures in Hawaii, etc etc hit
     it’s a guaranteed cash flow unaffected by things that hurt passenger
     traffic to Hawaii.
     Perhaps Alaska plans on being an all Boeing airline for passenger traffic
     only? Can’t see AS getting rid of that, nice cash flow for their balance
     sheet.

     
 12. CriticalObserver says:
     January 17, 2024 at 3:18 pm
     
     @Andys
     “European is always better.
     American is a land of rednecks.”
     
     Really? Where would NATO be, without America? Perhaps you prefer to speak
     Russian, instead?
     
     Furthermore, your English is definitely NOT better, as your grammar in
     
     “American is a land …”
     
     is totally atrocious!

     
 13. James says:
     January 17, 2024 at 3:27 pm
     
     Andy you’re a coward like the rest of the European population. America is
     always saving your soft crybaby butts

     
 14. etraveler says:
     January 17, 2024 at 4:19 pm
     
     Spirit AeroSystems also produces many of the components for Airbus
     aircraft.

     
 15. Donald Marzke says:
     January 17, 2024 at 4:30 pm
     
     Airbus has had their issues in the past also.

     




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ABOUT GARY LEFF

Gary Leff is one of the foremost experts in the field of miles, points, and
frequent business travel -- a topic he has covered since 2002.

Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie
Awards, and named one of the "World's Top Travel Experts" by Conde' Nast
Traveler (2010-Present) Gary has been a guest on most major news media, profiled
in several top print publications, and published broadly on the topic of
consumer loyalty. More About Gary »

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