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itesm.custhelp.com Open in urlscan Pro
130.35.0.157  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://tec.mx/tecserviceschat
Effective URL: https://itesm.custhelp.com/app/tec_landing
Submission: On May 19 via manual from CA — Scanned from CA
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 1 countries across 7 domains to perform 19 HTTP transactions. The main IP is 130.35.0.157, located in Phoenix, United States and belongs to ORACLE-BMC-31898, US. The main domain is itesm.custhelp.com.
TLS certificate: Issued by DigiCert TLS RSA SHA256 2020 CA1 on March 11th 2022. Valid for: a year.
This is the only time itesm.custhelp.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 2 45.60.115.212 19551 (INCAPSULA)
8 130.35.0.157 31898 (ORACLE-BM...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
4 2607:f8b0:400... 15169 (GOOGLE)
1 2607:f8b0:400... 15169 (GOOGLE)
1 2607:f8b0:400... 15169 (GOOGLE)
3 23.3.125.90 16625 (AKAMAI-AS)
19 7
2    45.60.115.212 (United States)

ASN19551 (INCAPSULA, US)
tec.mx
8    130.35.0.157 (Phoenix, United States)

ASN31898 (ORACLE-BMC-31898, US)
PTR: vipph01.rightnowtech.com
itesm.custhelp.com
1    2606:4700::6811:190e (United States)

ASN13335 (CLOUDFLARENET, US)
cdnjs.cloudflare.com
4    2607:f8b0:4006:81d::200a (Staten Island, United States)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    2607:f8b0:4006:80c::200a (Staten Island, United States)

ASN15169 (GOOGLE, US)
ajax.googleapis.com
1    2607:f8b0:4006:80d::2003 (Staten Island, United States)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
3    23.3.125.90 (Secaucus, United States)

ASN16625 (AKAMAI-AS, US)
PTR: a23-3-125-90.deploy.static.akamaitechnologies.com
www.rnengage.com
Apex Domain
Subdomains		 Transfer
8 custhelp.com
itesm.custhelp.com
170 KB
5 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 46
ajax.googleapis.com — Cisco Umbrella Rank: 295
34 KB
3 rnengage.com
www.rnengage.com — Cisco Umbrella Rank: 15570
4 KB
2 tec.mx
tec.mx — Cisco Umbrella Rank: 197389
1 KB
1 gstatic.com
fonts.gstatic.com
47 KB
1 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 237
6 KB
0 yahooapis.com Failed
yui.yahooapis.com Failed
19 7
Domain Requested by
8 itesm.custhelp.com itesm.custhelp.com
4 fonts.googleapis.com itesm.custhelp.com
3 www.rnengage.com itesm.custhelp.com
2 tec.mx 2 redirects
1 fonts.gstatic.com fonts.googleapis.com
1 ajax.googleapis.com itesm.custhelp.com
1 cdnjs.cloudflare.com itesm.custhelp.com
0 yui.yahooapis.com Failed itesm.custhelp.com
19 8

This site contains links to these domains. Also see Links.

Domain
tec.mx
mitec.itesm.mx
miespacio.itesm.mx
miscuentas.tec.mx
Subject Issuer Validity Valid
*.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-03-11 -
2023-04-11		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2021-09-21 -
2022-09-20		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2022-05-04 -
2022-07-27		 3 months crt.sh
*.gstatic.com
GTS CA 1C3		 2022-05-04 -
2022-07-27		 3 months crt.sh
*.rnengage.com
DigiCert SHA2 Secure Server CA		 2021-11-13 -
2022-11-15		 a year crt.sh

This page contains 2 frames:

Primary Page: https://itesm.custhelp.com/app/tec_landing
Frame ID: 4E138E37EF98F825323F3475384B9C51
Requests: 16 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: D2E17F504E7557D582E7470AE8DE0B94
Requests: 3 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

TECservices

Page URL History Show full URLs

  1. http://tec.mx/tecserviceschat HTTP 301
    https://tec.mx/tecserviceschat HTTP 301
    https://itesm.custhelp.com/app/tec_landing Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

19
Requests

95 %
HTTPS

57 %
IPv6

7
Domains

8
Subdomains

7
IPs

1
Countries

261 kB
Transfer

867 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://tec.mx/tecserviceschat HTTP 301
    https://tec.mx/tecserviceschat HTTP 301
    https://itesm.custhelp.com/app/tec_landing Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request tec_landing
itesm.custhelp.com/app/
Redirect Chain
  • http://tec.mx/tecserviceschat
  • https://tec.mx/tecserviceschat
  • https://itesm.custhelp.com/app/tec_landing
44 KB
12 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://itesm.custhelp.com/app/tec_landing
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
130.35.0.157 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
33536e52930cdc9a1bbadc18a9a6e2b2120aeb48d683af4f96f0a538cbb78e5f
Security Headers
Name Value
Strict-Transport-Security max-age=15724800

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36
accept-language
en-CA,en;q=0.9

Response headers

Cache-Control
no-cache, no-store
Content-Encoding
gzip
Content-Length
11230
Content-Type
text/html;charset=utf-8
Date
Thu, 19 May 2022 15:30:33 GMT
Expires
-1
Pragma
no-cache
RNT-GK-Machine
0.219
RNT-Machine
1.147
RNT-Time
D=476902 t=1652974233136537
Server
Apache
Strict-Transport-Security
max-age=15724800
Vary
User-Agent,Accept-Encoding

Redirect headers

Age
289
Cache-Control
max-age=900, public
Connection
keep-alive
Content-Length
10956
Content-Type
text/html; charset=UTF-8
Content-language
es
Date
Thu, 19 May 2022 15:30:32 GMT
Location
https://itesm.custhelp.com/app/tec_landing
Permissions-Policy
interest-cohort=()
Server
nginx
Via
varnish
X-AH-Environment
prod
X-CDN
Imperva
X-Cache
HIT
X-Cache-Hits
6
X-Content-Type-Options
nosniff
X-Drupal-Cache
MISS
X-Frame-Options
SAMEORIGIN
X-Generator
Drupal 9 (https://www.drupal.org)
X-Iinfo
14-307381075-307378051 PNNy RT(1652974231079 678) q(0 0 0 6) r(0 0) U11
X-Redirect-ID
64746
X-Request-ID
v-f2a10f1e-d787-11ec-b513-230f727ccf66
X-UA-Compatible
IE=edge
material-design-iconic-font.min.css
cdnjs.cloudflare.com/ajax/libs/material-design-iconic-font/2.2.0/css/ 		69 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/material-design-iconic-font/2.2.0/css/material-design-iconic-font.min.css
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:190e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
dec3e9f0190a504ed0c8f4a5e957c107206ba106cac4a1bbb6cbac6369a16d56
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

date
Thu, 19 May 2022 15:30:33 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
4911475
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
5845
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:12:09 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03ed9-1149f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=gV20tytnD%2BCgn6uyeXG%2BKbm%2FlbNP1VWN6fXwYFg7PmOk9QRYQbziSRGFtDnK%2BkCNAXq2ANGANaPts7tV7axdE%2Fu6Vsq7yJc9rmCfe9Euf8JT5jBI5P9%2FlyTP30QOIVx7G2bJKRIlN8%2F86VF4Wni81YCR"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
70dddfe0e8eeca67-YUL
expires
Tue, 09 May 2023 15:30:33 GMT
icon
fonts.googleapis.com/ 		569 B
440 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/icon?family=Material+Icons
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:81d::200a Staten Island, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
786f8e86896c85d5941a05d0519c32b261947a8c229f5581f308595381b7448e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 19 May 2022 15:30:33 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 19 May 2022 15:30:33 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 19 May 2022 15:30:33 GMT
css
fonts.googleapis.com/ 		15 KB
843 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Raleway:300,300i,400,400i,500,500i,600,600i,700,700i
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:81d::200a Staten Island, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
2b2eef4f8f0c192a81f04632bcb6743c6b84aeff2cc509376bc52d1aeeef4c42
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 19 May 2022 15:30:33 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 19 May 2022 15:30:33 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 19 May 2022 15:30:33 GMT
bootstrap2.css
itesm.custhelp.com/euf/assets/themes/mycustom/css/ 		156 KB
22 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://itesm.custhelp.com/euf/assets/themes/mycustom/css/bootstrap2.css
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
130.35.0.157 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
38dc67e334650e1f8c0aa21744b252734ab9f24ffa69fd39d061b4a7aa89dfac

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/app/tec_landing
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Date
Thu, 19 May 2022 15:30:33 GMT
Content-Encoding
gzip
Last-Modified
Fri, 29 Mar 2019 00:22:29 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=10791 t=1652974233808605
RNT-Machine
0.68
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
22484
Expires
Thu, 19 May 2022 15:45:33 GMT
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/3.5.1/ 		87 KB
31 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/3.5.1/jquery.min.js
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:80c::200a Staten Island, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

date
Thu, 19 May 2022 02:02:33 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
48480
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/hosted-libraries-pushers
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
31021
x-xss-protection
0
last-modified
Fri, 08 May 2020 07:05:03 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="hosted-libraries-pushers"
vary
Accept-Encoding
report-to
{"group":"hosted-libraries-pushers","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/hosted-libraries-pushers"}]}
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Fri, 19 May 2023 02:02:33 GMT
bootstrap.min.js
itesm.custhelp.com/euf/assets/themes/mycustom/js/ 		36 KB
10 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://itesm.custhelp.com/euf/assets/themes/mycustom/js/bootstrap.min.js
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
130.35.0.157 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
4a4de7903ea62d330e17410ea4db6c22bcbeb350ac6aa402d6b54b4c0cbed327

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/app/tec_landing
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Date
Thu, 19 May 2022 15:30:33 GMT
Content-Encoding
gzip
Last-Modified
Tue, 25 Apr 2017 18:31:15 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=10985 t=1652974233917688
RNT-Machine
0.83
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=72
Content-Length
9745
Expires
Thu, 19 May 2022 15:45:33 GMT
css2
fonts.googleapis.com/ 		2 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto&display=swap
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:81d::200a Staten Island, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
2358eef82e19f11d27748db3055007ae32cc450a0c52aae4a1a95a45ff133048
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 19 May 2022 13:39:34 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 19 May 2022 15:30:33 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 19 May 2022 15:30:33 GMT
standard_pad.themes.standard.SITE.css
itesm.custhelp.com/euf/generated/optimized/1652380813/templates/ 		52 KB
11 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://itesm.custhelp.com/euf/generated/optimized/1652380813/templates/standard_pad.themes.standard.SITE.css
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
130.35.0.157 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
d6f64f722d99208d9b0a890108848a6ddae082d61fdac02131280a77f825ec2e

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/app/tec_landing
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Date
Thu, 19 May 2022 15:30:33 GMT
Content-Encoding
gzip
Last-Modified
Thu, 12 May 2022 18:42:26 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=3005 t=1652974233915877
RNT-Machine
0.82
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=66
Content-Length
11248
Expires
Thu, 19 May 2022 15:45:33 GMT
tecservices_logo.png
itesm.custhelp.com/euf/assets/images/ 		12 KB
12 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://itesm.custhelp.com/euf/assets/images/tecservices_logo.png
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
130.35.0.157 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
8741d0a6909cbe40efaf9677305648348d0a5e5b5b33843c568e0dcfe9186840

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/app/tec_landing
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Date
Thu, 19 May 2022 15:30:34 GMT
Last-Modified
Thu, 29 Oct 2020 17:56:32 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=3775 t=1652974234109953
RNT-Machine
0.78
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=46
Content-Length
12163
Expires
Thu, 19 May 2022 15:45:34 GMT
RightNow.js
itesm.custhelp.com/euf/core/3.6/js/4.313/min/ 		310 KB
96 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://itesm.custhelp.com/euf/core/3.6/js/4.313/min/RightNow.js
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
130.35.0.157 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
2ba19618367f004a2751e66920bfc6f09c70c480760abe541a0f582b429af171

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/app/tec_landing
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Date
Thu, 19 May 2022 15:30:34 GMT
Content-Encoding
gzip
Last-Modified
Sat, 12 Dec 2020 00:44:28 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=15230 t=1652974234089645
RNT-Machine
0.73
Cache-Control
max-age=2592000
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=95
Expires
Sat, 18 Jun 2022 15:30:34 GMT
tec_landing.a427403010632d29e6d02be1d17f2c48.js
itesm.custhelp.com/euf/generated/optimized/1652380813/pages/ 		15 KB
6 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://itesm.custhelp.com/euf/generated/optimized/1652380813/pages/tec_landing.a427403010632d29e6d02be1d17f2c48.js
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
130.35.0.157 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
56aed2919f2e8c7a6d1870fe0c3b31caf30391df85fd8b20fc2b75f20776ca1f

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/app/tec_landing
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Date
Thu, 19 May 2022 15:30:34 GMT
Content-Encoding
gzip
Last-Modified
Thu, 12 May 2022 18:43:19 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=5851 t=1652974234099654
RNT-Machine
0.67
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=83
Content-Length
5254
Expires
Thu, 19 May 2022 15:45:34 GMT
yui-min.js
yui.yahooapis.com/3.18.1/build/yui/ 		0
0
css
fonts.googleapis.com/ 		16 KB
981 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:300italic,400italic,700italic,400,300,700
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/euf/assets/themes/mycustom/css/bootstrap2.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:81d::200a Staten Island, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
471b7c1b5b221c32dbf7e9efe6cdacf6ff66497dce99368e77f8d7c11de20a72
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 19 May 2022 15:17:56 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 19 May 2022 15:30:33 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 19 May 2022 15:30:33 GMT
buttonGradientCombo.png
itesm.custhelp.com/euf/generated/optimized/1652380813/themes/standard/images/ 		140 B
507 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://itesm.custhelp.com/euf/generated/optimized/1652380813/themes/standard/images/buttonGradientCombo.png
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/euf/generated/optimized/1652380813/templates/standard_pad.themes.standard.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
130.35.0.157 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
5898db0ae196380dedd0704e850bdca0616a37b513a3f74d8628dfbde3c548f6

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/euf/generated/optimized/1652380813/templates/standard_pad.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Date
Thu, 19 May 2022 15:30:34 GMT
Last-Modified
Sat, 07 Feb 2015 01:07:57 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=5555 t=1652974234121784
RNT-Machine
1.145
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=99
Content-Length
140
Expires
Thu, 19 May 2022 15:45:34 GMT
1Ptug8zYS_SKggPNyC0ITw.woff2
fonts.gstatic.com/s/raleway/v27/ 		46 KB
47 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/raleway/v27/1Ptug8zYS_SKggPNyC0ITw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Raleway:300,300i,400,400i,500,500i,600,600i,700,700i
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:80d::2003 Staten Island, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
2101735d43a8d486dbc5139500a78420766cc673a3610363ce9525526c3f5149
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://itesm.custhelp.com
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

date
Tue, 17 May 2022 04:57:28 GMT
x-content-type-options
nosniff
age
210786
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
47312
x-xss-protection
0
last-modified
Wed, 27 Apr 2022 15:53:13 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 17 May 2023 04:57:28 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame D2E1 		5 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.3.125.90 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-3-125-90.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Date
Thu, 19 May 2022 15:30:34 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.32
Connection
keep-alive
Content-Length
2498
Expires
Fri, 20 May 2022 17:59:59 GMT
e.js
www.rnengage.com/api/e/ca1254/ Frame D2E1 		175 B
573 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.rnengage.com/api/e/ca1254/e.js
Requested by
Host: itesm.custhelp.com
URL: https://itesm.custhelp.com/app/tec_landing
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.3.125.90 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-3-125-90.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
3d14bad88a588d623ffebb353fbc61cf313501a796f4ab104b6415f51a777f32

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Date
Thu, 19 May 2022 15:30:34 GMT
ETag
pmlz28UM
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.32
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Thu, 26 May 2022 08:29:52 GMT
r
www.rnengage.com/api/1/ Frame D2E1 		43 B
253 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.rnengage.com/api/1/r?Z=ZP9oJ1Oh9&s=eZjDzqFp&uh=1eb70493&uc=itesm.custhelp.com%2Fapp%2Ftec_landing&b=ca1254&i=itesm%3Aitesm&f=rnw&p=Customer%20Portal&v=21.8.0.1-b313-sp4&e=pmlz28UM&%230:redirectCount=0&%230:navType=0&%231:redirectCount=0&%231:navType=0&a=script-page,view&n=script-page,response,i,674|script-page,load,i,2817
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.3.125.90 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-3-125-90.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://itesm.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

Pragma
No-cache
Date
Thu, 19 May 2022 15:30:34 GMT
Vary
Accept-Encoding
Content-Type
image/gif
RNT-Machine
0.32
Cache-Control
No-store
Connection
keep-alive
Content-Length
43

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
yui.yahooapis.com
URL
http://yui.yahooapis.com/3.18.1/build/yui/yui-min.js

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| oncontextlost object| oncontextrestored function| structuredClone function| getScreenDetails function| $ function| jQuery function| cerrar function| muestraest function| muestraeg function| muestrapa function| muestraco object| YUI_config function| YUI object| RightNow function| EJS object| _rnq string| _yuid

3 Cookies

Domain/Path Name / Value
.tec.mx/ Name: visid_incap_2321363
Value: XDALn6jZT2mFy79g1AlXH5dihmIAAAAAQUIPAAAAAAAfU4a8P3ID2Koa9TTi3ySd
.tec.mx/ Name: incap_ses_8078_2321363
Value: DbItY0/lx0ABtNI7o9IacJdihmIAAAAAK9uVTLpFTNGpDttlOZCdsQ==
itesm.custhelp.com/ Name: cp_session
Value: fUmb98PItcVHdvTJ~ZkotVqbkqym5vxvrAVZP7i64t0edSckjn3nTUjsw5Ec6eSFNi8dM604xvPuP_9UzIgClrCMEVUoZf8retx8Fu_iDULR3hIU48SMGfPl4hLPo8dE3qt8UrnfZM17qgZAmJq5D4yjEKAs~uHQUDUdVU7jV6GtdQ13UbmOQ9s1o3OLZuiAKqST4uZhYpzyCofnCcmOcmrNgjR3peKpxkvgnqjgk5ES4~I12iB1to9SI1JbSTU9_HRlOHT8FgqMA33XzC6L52ZDilr52gZdvKX8WTWanVnqar1dHysN8KPEx2xjSUxOlJKwYTde~KabwjQ~E5wVD~rXov2pyu3JqKD2691cihOnUV6jHmhv76PcQrAVpr5lSNmWzngybExoHYTVuX9SRa_K9UcNnJAo0o70B1L1ObpKmzAnyijNEyGkdYCuV7a04voHe4~uuywbSddIheUXWau77TZXz1hcBkGPaonnobSitmk4LBZIgmCw!!

1 Console Messages

Source Level URL
Text
security error URL: https://itesm.custhelp.com/app/tec_landing
Message:
Mixed Content: The page at 'https://itesm.custhelp.com/app/tec_landing' was loaded over HTTPS, but requested an insecure script 'http://yui.yahooapis.com/3.18.1/build/yui/yui-min.js'. This request has been blocked; the content must be served over HTTPS.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=15724800

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.googleapis.com
cdnjs.cloudflare.com
fonts.googleapis.com
fonts.gstatic.com
itesm.custhelp.com
tec.mx
www.rnengage.com
yui.yahooapis.com
yui.yahooapis.com
130.35.0.157
23.3.125.90
2606:4700::6811:190e
2607:f8b0:4006:80c::200a
2607:f8b0:4006:80d::2003
2607:f8b0:4006:81d::200a
45.60.115.212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