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CLOUDCONNECT TECHNICAL SUPPORT

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WELCOME TO CLOUDCONNECT TECHNICAL SUPPORT

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QUICKLINKS/FORMS/TOOLS


SERVICE IMPACTING INCIDENT NOTIFICATIONS

CloudConnect System Status 10
 * *** Resolved: Service Impacting Incident Alert - April 5, 2021 4:25 PM EST
   (UTC -5)
 * *** Resolved: Service Impacting Incident Alert - February 13, 2020 2:10 PM
   EST (UTC -5)
 * *** Resolved: Service Impacting Incident Alert - August 19, 2019 8:00 AM EST
   (UTC -5)
 * *** Resolved: IQMAP Impacting Incident Alert - May 17, 2019 3:00 PM EST (UTC
   -5)
 * *** Resolved: Service Impacting Incident Alert - April 15, 2019 1:30 PM EST
   (UTC -5)

See all 10 articles
Scheduled Network Maintenance Notifications 27
 * *** Scheduled: Wednesday February 23, 2021 8:00 PM EST ***
 * *** Completed: Friday December 20, 2019 9:00 PM ET ***
 * *** Completed: Saturday April 6, 2019 9:00 PM ET ***
 * *** Completed: Saturday March 16, 2019 10:15 PM EDT ***
 * *** Completed: Friday December 7, 2018 10:00 PM EDT ***

See all 27 articles


KNOWLEDGE BASE

Public Knowledge Base 61
 * CCT-201912171 - Establishing a VPN Tunnel between vCloud Director Edge
   Gateway and an External Network (HTML Portal)
 * CCT-201912061 - How to Deploy a New Citrix Server on CloudConnect
 * CCT-201912041 "Autochk cannot run do to an error caused by a recently
   installed software package."
 * CCT-201907101 - How add resources to a Virtual Machine in vCloud Director
   (HTML portal)
 * CCT-201906121 - How to set up Port Forwarding on your Edge Gateway

See all 61 articles
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