![](/screenshots/2b9449a5-fab8-4f8a-ad75-38874316b62f.png)
help.staples.ca
Open in
urlscan Pro
104.16.53.111
Public Scan
Effective URL: https://help.staples.ca/hc/en-us/articles/360026190651-Return-Refund-Policy?_kx=2d6LfX_w7Bx3U6MYrEXkcT1yvm7DiFsXRnqMStZC...
Submission: On February 26 via manual from CA — Scanned from CA
Summary
TLS certificate: Issued by R3 on February 23rd 2024. Valid for: 3 months.
This is the only time help.staples.ca was scanned on urlscan.io!
urlscan.io Verdict: No classification
Domain & IP information
IP Address | AS Autonomous System | ||
---|---|---|---|
1 1 | 2600:9000:215... 2600:9000:215f:c200:14:c8fd:7700:93a1 | 16509 (AMAZON-02) (AMAZON-02) | |
3 9 | 104.16.53.111 104.16.53.111 | 13335 (CLOUDFLAR...) (CLOUDFLARENET) | |
1 16 | 104.18.70.113 104.18.70.113 | 13335 (CLOUDFLAR...) (CLOUDFLARENET) | |
12 | 104.18.72.113 104.18.72.113 | 13335 (CLOUDFLAR...) (CLOUDFLARENET) | |
1 | 2a04:4e42:200... 2a04:4e42:200::649 | 54113 (FASTLY) (FASTLY) | |
35 | 5 |
ASN13335 (CLOUDFLARENET, US)
p23.zdassets.com | |
theme.zdassets.com | |
ekr.zdassets.com |
Apex Domain Subdomains |
Transfer | |
---|---|---|
27 |
zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2217 p23.zdassets.com — Cisco Umbrella Rank: 37182 theme.zdassets.com — Cisco Umbrella Rank: 10928 ekr.zdassets.com — Cisco Umbrella Rank: 2541 |
772 KB |
7 |
staples.ca
2 redirects
help.staples.ca |
20 KB |
3 |
zendesk.com
2 redirects
assets.zendesk.com — Cisco Umbrella Rank: 9453 staplescanada.zendesk.com — Cisco Umbrella Rank: 405377 |
2 KB |
1 |
jquery.com
code.jquery.com — Cisco Umbrella Rank: 729 |
30 KB |
1 |
klclick.com
1 redirects
trk.klclick.com — Cisco Umbrella Rank: 11904 |
611 B |
35 | 5 |
Domain | Requested by | |
---|---|---|
15 | static.zdassets.com |
help.staples.ca
static.zdassets.com |
9 | theme.zdassets.com |
help.staples.ca
theme.zdassets.com p23.zdassets.com |
7 | help.staples.ca |
2 redirects
static.zdassets.com
help.staples.ca |
2 | staplescanada.zendesk.com |
1 redirects
static.zdassets.com
|
2 | p23.zdassets.com |
help.staples.ca
|
1 | ekr.zdassets.com |
static.zdassets.com
|
1 | code.jquery.com |
help.staples.ca
|
1 | assets.zendesk.com | 1 redirects |
1 | trk.klclick.com | 1 redirects |
35 | 9 |
This site contains links to these domains. Also see Links.
Domain |
---|
www.staples.ca |
www.paypal.com |
staplescanada.zendesk.com |
twitter.com |
www.facebook.com |
www.youtube.com |
www.pinterest.ca |
Subject Issuer | Validity | Valid | |
---|---|---|---|
help.staples.ca R3 |
2024-02-23 - 2024-05-23 |
3 months | crt.sh |
zdassets.com E1 |
2024-01-04 - 2024-04-03 |
3 months | crt.sh |
*.jquery.com Sectigo RSA Domain Validation Secure Server CA |
2023-07-11 - 2024-07-14 |
a year | crt.sh |
staplescanada.zendesk.com Cloudflare Inc ECC CA-3 |
2023-05-09 - 2024-05-08 |
a year | crt.sh |
This page contains 3 frames:
Primary Page:
https://help.staples.ca/hc/en-us/articles/360026190651-Return-Refund-Policy?_kx=2d6LfX_w7Bx3U6MYrEXkcT1yvm7DiFsXRnqMStZCcRs.H5Zgkx&mi_ecmp=%7B%7B+email_message.id+%7D%7D&mi_u=Kve8FF&utm_campaign=2024.02.25+-+W3+-+Coupon+%2415%2F%24150+-+Final+Hours+-+Core+Business+%28EN%29+%2801HQ6VPEMT2DMZ5GSPMXQ9W001%29&utm_id=Flexible+return+policy+to+let+you+shop+with+confidence.&utm_medium=email&utm_source=Klaviyo+-+Campaigns
Frame ID: 8468292C3BD664B96D856D873D100F22
Requests: 27 HTTP requests in this frame
Frame:
https://help.staples.ca/cdn-cgi/challenge-platform/h/b/scripts/jsd/0f752fefe334/main.js
Frame ID: 3F9DA290EE6D7945CF726D0D15158154
Requests: 2 HTTP requests in this frame
Frame:
https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4793dd1.js
Frame ID: 30F50BB3ACA65188AF16AA95F462A720
Requests: 6 HTTP requests in this frame
Screenshot
![](/screenshots/2b9449a5-fab8-4f8a-ad75-38874316b62f.png)
Page Title
Return & Refund Policy – Help CentrePage URL History Show full URLs
-
https://trk.klclick.com/ss/c/7vsKZ7Crk6HuIsf75O9dVoBh1rVgctEbGRRppvLMJfwKMHT76_lbVKkrZbgRoxPBNi61vDd...
HTTP 302
https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp... HTTP 301
https://help.staples.ca/hc/en-us/articles/360026190651-Return-Refund-Policy?_kx=2d6LfX_w7Bx3U6MYrEXk... Page URL
Detected technologies
![](/vendor/wappa/icons/Zendesk.png)
Detected patterns
![](/vendor/wappa/icons/React.png)
Detected patterns
- react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js
Detected patterns
- jquery[.-]([\d.]*\d)[^/]*\.js
- jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Page Statistics
10 Outgoing links
These are links going to different origins than the main page.
Search URL Search Domain Scan URL
Title: HERE
Search URL Search Domain Scan URL
Title: Preferred Business Members
Search URL Search Domain Scan URL
Title: Teacher's Program Members
Search URL Search Domain Scan URL
Title: HERE
Search URL Search Domain Scan URL
Title: Policies and Legal
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Page URL History
This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.
-
https://trk.klclick.com/ss/c/7vsKZ7Crk6HuIsf75O9dVoBh1rVgctEbGRRppvLMJfwKMHT76_lbVKkrZbgRoxPBNi61vDdfnFHR4PSncm-OLc5jwils4hkHmxI_yKOGQMT_5L-yNacOULO4U7mjyJdshVGd912Oxa5ZHf5z6gN5fNxBOzEmaKwMoaGTicLp9bx5n0gpdQf2HUUftOnRRlBPeBifSuByXFaSvRvYIsw-69mXF3unD-0XigNn_1tzqPPBpdSOPJgij2Ravrh9jE5Gv8TKD7c74Ucuz4e8vRbyPCgkw5wh3_dHRoOhw1bmJbu1o03FrxR5IA4a33LlCv0S1mQ7WeANZyS7ND9B6r_lGS5RqWP4-sqFLphHSlZ-Z2Sa3CUL3-PShQRc7SzwAcY-d_-O2TTENO8sTmgfuWOAVZawS7TidXj-GGevd2MgIfuN1lGV15vBZ3x7BZeexfG0K4E32I3Kp5FvmeCYX035xSin2sR2aRAs60aJH1YBNUbFjExa6uSoOl-kzC7XHYOU-34M3Xfk3t8NWZFWxi-NvC2hG3qGTI4aZt7jFcuoJlaFESs2nN3Cb_Gpo0q82j0qGa1dEJNudX7cFxJlntr8DjzZpwPTxBVqd2p08cpIe-c3E7pu6ESR5NJmm79EGG2cV2LjZIJWqz61mtnyUyf0-A/445/1Lug70ylSten1K1_DEv20g/h6/1kuR_1SzK1LbiX3qP426dj3SAoDGZmezIyyRqRgb_lU
HTTP 302
https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp=%7B%7B%20email_message.id%20%7D%7D&utm_source=Klaviyo%20-%20Campaigns&utm_medium=email&utm_campaign=2024.02.25%20-%20W3%20-%20Coupon%20%2415%2F%24150%20-%20Final%20Hours%20-%20Core%20Business%20%28EN%29%20%2801HQ6VPEMT2DMZ5GSPMXQ9W001%29&utm_id=Flexible%20return%20policy%20to%20let%20you%20shop%20with%20confidence.&mi_u=Kve8FF&_kx=2d6LfX_w7Bx3U6MYrEXkcT1yvm7DiFsXRnqMStZCcRs.H5Zgkx HTTP 301
https://help.staples.ca/hc/en-us/articles/360026190651-Return-Refund-Policy?_kx=2d6LfX_w7Bx3U6MYrEXkcT1yvm7DiFsXRnqMStZCcRs.H5Zgkx&mi_ecmp=%7B%7B+email_message.id+%7D%7D&mi_u=Kve8FF&utm_campaign=2024.02.25+-+W3+-+Coupon+%2415%2F%24150+-+Final+Hours+-+Core+Business+%28EN%29+%2801HQ6VPEMT2DMZ5GSPMXQ9W001%29&utm_id=Flexible+return+policy+to+let+you+shop+with+confidence.&utm_medium=email&utm_source=Klaviyo+-+Campaigns Page URL
Redirected requests
There were HTTP redirect chains for the following requests:
Request Chain 3- https://assets.zendesk.com/assets/apps/conditional_fields/latest/helpcenter.js HTTP 302
- https://static.zdassets.com/conditional_fields_app_hc/latest/helpcenter.js
- https://staplescanada.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
- https://static.zdassets.com/auth/111e8e6e01b3952840fd6ff2ae791fb522c67b19/v2/host-without-iframe.js
- https://help.staples.ca/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
- https://help.staples.ca/cdn-cgi/challenge-platform/h/b/scripts/jsd/0f752fefe334/main.js
35 HTTP transactions
Method Protocol |
Resource Path |
Size x-fer |
Type MIME-Type |
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GET H2 |
Primary Request
360026190651-Return-Refund-Policy
help.staples.ca/hc/en-us/articles/ Redirect Chain
|
47 KB 13 KB |
Document
text/html |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
Redirect headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
application-f897d93bd06b67f136ea5da710f56464.css
static.zdassets.com/hc/assets/ |
50 KB 9 KB |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
style.css
p23.zdassets.com/hc/theming_assets/2468137/360001561832/ |
23 KB 7 KB |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
572bfe28154a7ff357d85767b019540b76cf0603.css
theme.zdassets.com/theme_assets/2468137/ |
202 KB 28 KB |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
helpcenter.js
static.zdassets.com/conditional_fields_app_hc/latest/ Redirect Chain
|
63 KB 19 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
Redirect headers
|
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GET H2 |
jquery-3.7.1.min.js
code.jquery.com/ |
85 KB 30 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
5a15febad4d8a25e4f357aa627cc0025a492a330.svg
theme.zdassets.com/theme_assets/2468137/ |
1 KB 1 KB |
Image
image/svg+xml |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
846dc345138f93cfc17160fc8b6ac847d8042bad.svg
theme.zdassets.com/theme_assets/2468137/ |
523 B 1 KB |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
27e2c2c2b5f34158bda4047afac96e7f798acf96.svg
theme.zdassets.com/theme_assets/2468137/ |
736 B 1 KB |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
06e5fb90504275993ddcbcd07f4c82c09f2d0c40.svg
theme.zdassets.com/theme_assets/2468137/ |
2 KB 1 KB |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
834b2768bc663ca00d44391933ad2b54d1bdb575.js
theme.zdassets.com/theme_assets/2468137/ |
121 KB 24 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
en-us.374846b90314a31008d7.js
static.zdassets.com/hc/assets/ |
212 KB 38 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
host-without-iframe.js
static.zdassets.com/auth/111e8e6e01b3952840fd6ff2ae791fb522c67b19/v2/ Redirect Chain
|
4 KB 2 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
Redirect headers
|
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GET H2 |
hc_enduser-c069470fec95d37012e6db89184ece80.js
static.zdassets.com/hc/assets/ |
602 KB 195 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
script.js
p23.zdassets.com/hc/theming_assets/2468137/360001561832/ |
23 KB 6 KB |
Script
text/javascript |
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General
Request headers
Response headers
|
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GET H2 |
tt_norms_regular-webfont.woff
theme.zdassets.com/fonts/ |
0 0 |
Font
application/xml |
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General
Request headers
Response headers
|
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GET H2 |
snippet.js
static.zdassets.com/ekr/ |
10 KB 5 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
VoteControls-fbf188ecf1c5f819550578468df0b333.js
static.zdassets.com/hc/assets/ |
5 KB 2 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
react-59929afd541f3d4213b2a81d773e1d73.js
static.zdassets.com/hc/assets/ |
135 KB 43 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
61618-e00125bb003008fb81737a0eb569cb2b.js
static.zdassets.com/hc/assets/ |
28 KB 10 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
subscribe-bcea9748128daed810dc1d824bcc210d.js
static.zdassets.com/hc/assets/ |
21 KB 7 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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POST H2 |
view.json
help.staples.ca/api/v2/help_center/en-us/articles/360026190651/stats/ |
0 568 B |
XHR
application/json |
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General
Request headers
Response headers
|
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POST H2 |
activity
help.staples.ca/hc/ |
0 0 |
Fetch
text/html |
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General
Request headers
Response headers
|
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GET H2 |
tt_norms_regular-webfont.woff2
theme.zdassets.com/fonts/ |
0 0 |
Font
application/xml |
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General
Request headers
Response headers
|
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GET BLOB |
3805f2ea-4700-43d2-8a0f-8511ccdafd3d
https://help.staples.ca/ |
819 B 0 |
Other
text/plain |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
main.js
help.staples.ca/cdn-cgi/challenge-platform/h/b/scripts/jsd/0f752fefe334/ Frame 3F9D Redirect Chain
|
8 KB 4 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
Redirect headers
|
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GET H2 |
staplescanada.zendesk.com
ekr.zdassets.com/compose/web_widget/ |
1 KB 1 KB |
Fetch
application/json |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
web-widget-main-4793dd1.js
static.zdassets.com/web_widget/classic/latest/ Frame 30F5 |
910 KB 268 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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POST H2 |
85ba4431e8997114
help.staples.ca/cdn-cgi/challenge-platform/h/b/jsd/r/ Frame 3F9D |
0 501 B |
XHR
text/plain |
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General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
en-us-json-4793dd1.js
static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/ Frame 30F5 |
25 KB 6 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
config
staplescanada.zendesk.com/embeddable/ Frame 30F5 |
638 B 1 KB |
Fetch
application/json |
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General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
03d42d4af1b4196e6048f823336e065089cad34c.woff
theme.zdassets.com/theme_assets/2468137/ |
24 KB 25 KB |
Font
application/font-woff |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
web-widget-chat-sdk-4793dd1.js
static.zdassets.com/web_widget/classic/latest/ Frame 30F5 |
202 KB 52 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
web-widget-chat-incoming-message-notification-4793dd1.js
static.zdassets.com/web_widget/classic/latest/ Frame 30F5 |
236 B 605 B |
Script
application/javascript |
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GET H2 |
fda6cd35495c75f83508d9d2e77ee33d.mp3
static.zdassets.com/web_widget/classic/latest/ Frame 30F5 |
19 KB 20 KB |
Media
audio/mpeg |
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Verdicts & Comments Add Verdict or Comment
21 JavaScript Global Variables
These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.
object| 0 object| 1 object| 2 object| cfaRules function| $ function| jQuery function| scrollFunction function| scrollToTop function| Popper object| bootstrap object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| zEWebpackACJsonp boolean| zEACLoaded function| $zopim6 Cookies
Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.
Domain/Path | Expires | Name / Value |
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help.staples.ca/ | Name: _help_center_session Value: dzI3dFE0V0lxUHJZSXkxdlhYRHJ1RjMxUmE2TTVJcHJWTjcwQnNUdjRzd0kvbWw4ZkVnY3RyK3g2N2R1SEZKSzNLY0g0aXFzMld4Y1FnZmtzNzZqRlVMZTVSL3p5K0hpbVFXZU1MR3NrQ044bjJ3S1Nqb2JCTTdwL0pKVlhyUlctLXpNSzZSWUZ4cTdDZVhueGpmWkFJL0E9PQ%3D%3D--f1d2f6a050f22a51ccdd2ab4251f3d000fdbefef |
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.help.staples.ca/ | Name: __cfruid Value: b309cd98cc59de86436a91f93a2dcf499805f741-1708972301 |
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.staplescanada.zendesk.com/ | Name: __cfruid Value: b309cd98cc59de86436a91f93a2dcf499805f741-1708972301 |
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.help.staples.ca/ | Name: cf_clearance Value: _QdE7apTkfvj8KAfFuTXY_COWO9iiwY5aGy603Eja_s-1708972302-1.0-AciU5Obf2wZXln66HEjSiFbg7n3HUfXfyI05QX9kMg9JbNvbOWNjWRgYN2vPjkrpI5MqJr3PxMQhYD8ZKgG8OW4= |
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widget-mediator.zopim.com/ | Name: AWSALBCORS Value: xsCP1NpBETwLuFpiQYq8Mr8wxe/PaT+0HjGA5jWHVLD1YI0U0ugnpMhPz2f8IfD5Icy63rwEu57akJD0H80uB8VnxQeNtoimJ9bBifu6wvlLXivarDTLChOI9mDs |
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.staples.ca/ | Name: __zlcmid Value: 1KVmWjycIRCwlln |
3 Console Messages
A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.
Source | Level | URL Text |
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Security Headers
This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page
Header | Value |
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Strict-Transport-Security | max-age=259200; includeSubDomains |
X-Frame-Options | SAMEORIGIN |
X-Xss-Protection | 1; mode=block |
Indicators
This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.
assets.zendesk.com
code.jquery.com
ekr.zdassets.com
help.staples.ca
p23.zdassets.com
staplescanada.zendesk.com
static.zdassets.com
theme.zdassets.com
trk.klclick.com
104.16.53.111
104.18.70.113
104.18.72.113
2600:9000:215f:c200:14:c8fd:7700:93a1
2a04:4e42:200::649
01b2031c3a3e0c45b54275a78b8c0083ad6f1e8a46162ccb0884f175507ad627
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a48fd35c61908d912b5ac9e1face12e0962a0d9ecc8679e87db4031697cec54e
b517094398f0eeee0190c30d979904622bd147f5daf8da62df13b2ea789640b2
b54315aa20706ade20a86f6e6e84fdc06e18f4aa8a61f0584a30b717c3cfad9f
b782e8d2c161db6588f03f21ad013ca0a09185bd93e686ddf711dbd1b832154e
bcbd74823a3728fa42cfe03a1e8401d127b2f62cc1a7350d2d323b34b8d1905c
c14909be940d0481c44fccb1b3d911509690ad62ad413c6d0f51431e9132992d
ce337ec7dda4b3a741363a2673c7edce5c736f1660e2aa908131ecfd9dd1343f
df969feaaee007d9fbd247012d6b5a39da26c842928123c9bf75884297864bcd
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ed99f1be8e94c69733b9cfe19fb18d6072501f43b8ca3dde662eb05d27723d96
fc9a93dd241f6b045cbff0481cf4e1901becd0e12fb45166a8f17f95823f0b1a