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SEARCH UK FINANCE

You can use the search function to find a range of UK Finance material, from
consultation responses to thought leadership to blogs, or to find content on a
range of topics from Capital Markets & Wholesale to Payments & Innovation.


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SUICIDE FIRST AID: UNDERSTANDING SUICIDE INTERVENTION FOR ESSENTIAL SERVICES

Venue

United Kingdom

Date and Time
19 Jul 2022 to 20 Jul 2022
09:30 - 13:00



BREADCRUMB

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 * Suicide first aid: understanding suicide intervention for essential services

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Research suggests that one in four front line collections staff report that they
have spoken to at least one customer they believe might be at risk of suicide in
the last 12 months – and yet many staff feel unsure about what do in these
extremely difficult situations.

This is the only course of its kind for essential services, equipping front line
staff with the skills and confidence to intervene. The focus is on immediate
safety, not fixing problems or trying to deliver therapeutic interventions. The
skills we teach can be mastered by anyone.

To help creditors and front-line staff, The Money Advice Trust has partnered
with the National Centre for Suicide Prevention Education and Training CIC,
bringing together the Trust team’s expertise and long-running programme on
vulnerability and the work of Nick Barnes on suicide prevention to help
essential services support vulnerable customers with thoughts of suicide to stay
safe, and to stay alive.


Course aim: To provide staff with the knowledge and practice of suicide
intervention skills, which can be applied in any essential services setting -
financial, energy, water and telecommunications.

This course is comprised of 4 parts, each 90 minutes duration (delivered over
two half-day sessions). The programme teaches and practices the skills and
knowledge needed to identify someone who may be thinking about suicide and
competently intervene to help create suicide- safety as a first aid approach.

Learning outcomes Read more

By the end of the workshop, you will be able to:

 * Gain the skills, tools and confidence to help customers with feelings of
   suicide fairly and consistently
 * Meet your legal and regulatory responsibilities
 * Understand the impact and value of personal and professional experience with
   suicide
 * Gain the skills to Identify, talk and keep customers and staff safe
 * Understand barriers that prevent people at risk seeking help
 * Understand when escalation to specialist staff/team managers and external
   agencies is required.

Area of expertise:
Personal Finance Prudential, Risk and Tax Sustainability
Tags:
COVID-19 Housing market Vulnerability Vulnerable Customer
Course Read more

Part One



 * Introduction to: the day; programme; ourselves and suicide prevention
 * Stigma, Survivors of bereavement by suicide and the Hidden Toll
 * Suicide thoughts and suicide behaviour
 * Intention of behaviour Versus Outcome of behaviour
 * Possible Causes of Suicidal thoughts



Part Two



 * Suicide – the Ripple Effect
 * Population-based approach to suicide prevention
 * Partnership working
 * Working with attitudes and values
 * “I’m so glad you told me” - Audio visual



Part Three



 * Meeting the needs of a person who is thinking about suicide
 * Suicide-Safety Guide
 * Step 1 – Recognising suicide and asking about suicide
 * Step 2 – Understanding options



Part Four



 * Step 3 – Safeguarding suicide
 * Suicide-safety and self-care
 * The risk assessment approach
 * Suicide and suicide gestures
 * Future learning




TOP SPEAKER


MADHURI DADIA:

Suicide First Aid Master Trainer, National Centre for Suicide Prevention,
Education & Training, UK

About Madhuri Dadia: Is a Counselling Psychologist; She is Trainer & Facilitator
with 15 years’ experience working with Students, Parents, Teache...

About Madhuri Dadia:

Is a Counselling Psychologist;
She is Trainer & Facilitator with 15 years’ experience working with Students,
Parents, Teachers, Entrepreneurs.
She is a Suicide First Aid Master Trainer at the National Centre for Suicide
Prevention, Education & Training, UK
She has had the privilege to train and create 350 suicide first responders.
She has had the privilege of working with a diverse population ranging from
Psychiatrists, Psychologists, Principals, Teachers, Students and Parents
Besides the above, she has had the opportunity to train: - The British High
Commission (Commonwealth) - Metropolitan Police, UK - USAF - Hampshire County
Council, UK - Surrey County Council, UK - Grassroots, UK - Welsch Ambulance
Services, UK - ASCERT - Pratham, India - Sangath, India - Arpan, India -
Rubaroo, IndiaTo name  a few….

She is associated with Safe Space as Head of Training & Development.

 

Read more Read more

Front line staff

Customer-facing staff

Escalation points

Team leaders


SUICIDE FIRST AID: UNDERSTANDING SUICIDE INTERVENTION FOR ESSENTIAL SERVICES


EVENT DETAILS

Venue

United Kingdom

Date and Time
19 Jul 2022 to 20 Jul 2022
09:30 - 13:00
Full and Associate Member Rate
£895.00 (+VAT)
Non-Member Rate
£1095.00 (+VAT)
Book Read more


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