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ora-gcp1.custhelp.com Open in urlscan Pro
147.154.16.196  Public Scan

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Submitted URL: http://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Effective URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Submission Tags: falconsandbox
Submission: On December 27 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 2 IPs in 1 countries across 2 domains to perform 9 HTTP transactions. The main IP is 147.154.16.196, located in Ashburn, United States and belongs to ORACLE-BMC-31898, US. The main domain is ora-gcp1.custhelp.com.
TLS certificate: Issued by DigiCert TLS RSA SHA256 2020 CA1 on March 13th 2023. Valid for: a year.
This is the only time ora-gcp1.custhelp.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 6 147.154.16.196 31898 (ORACLE-BM...)
9 2
Apex Domain
Subdomains		 Transfer
6 custhelp.com
ora-gcp1.custhelp.com
20 KB
0 rightnow.com Failed
www.rightnow.com Failed
9 2
Domain Requested by
6 ora-gcp1.custhelp.com 1 redirects ora-gcp1.custhelp.com
0 www.rightnow.com Failed ora-gcp1.custhelp.com
9 2

This site contains no links.

Subject Issuer Validity Valid
*.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1		 2023-03-13 -
2024-04-12		 a year crt.sh

This page contains 1 frames:

Primary Page: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Frame ID: 7743D36300FD7B17EB3BB1D63398F987
Requests: 9 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Page 1

Page URL History Show full URLs

  1. http://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c HTTP 301
    https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c Page URL

Page Statistics

9
Requests

56 %
HTTPS

0 %
IPv6

2
Domains

2
Subdomains

2
IPs

1
Countries

19 kB
Transfer

63 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c HTTP 301
    https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

9 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request 1e64e31114a75d49d11d0ef96361733eb21dba3c
ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/
Redirect Chain
  • http://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
  • https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
16 KB
5 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.16.196 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
82e7a934dc741d09c13be82d6cde7389130874944379cd660cc27e858a8cfd6b
Security Headers
Name Value
Strict-Transport-Security max-age=15724800

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Length
4623
Content-Type
text/html; charset=UTF-8
Date
Wed, 27 Dec 2023 18:47:06 GMT
RNT-JN-Ext-Machine
43.4
RNT-JN-Ext-UUID
e51df6fa-eb24-4dac-a885-f95d59c92218
RNT-Machine
0.68
RNT-Time
D=238714 t=1703702826700367
Strict-Transport-Security
max-age=15724800
Vary
Accept-Encoding

Redirect headers

Connection
keep-alive
Content-Length
0
Date
Wed, 27 Dec 2023 18:47:06 GMT
RNT-JN-Ext-Machine
43.4
RNT-JN-Ext-UUID
4f1d4bea-e0ff-4af6-8bbb-33a1b987ad36
location
https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
ma.css
ora-gcp1.custhelp.com/euf/core/static/ 		904 B
880 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://ora-gcp1.custhelp.com/euf/core/static/ma.css
Requested by
Host: ora-gcp1.custhelp.com
URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.16.196 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
e5d5420856afe2f1cbbe4603960fc7460ce4aefd44f54beed3297e9bd67b0e38

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

Date
Wed, 27 Dec 2023 18:47:07 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
257a28b1-a8b3-44dc-b7c3-4dbc36c5a1c2
Last-Modified
Tue, 06 May 2014 23:56:50 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=5172 t=1703702827038486
RNT-Machine
0.67
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
435
Expires
Wed, 27 Dec 2023 19:02:07 GMT
enduser.js
ora-gcp1.custhelp.com/rnt/rnw/javascript/ 		35 KB
8 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ora-gcp1.custhelp.com/rnt/rnw/javascript/enduser.js
Requested by
Host: ora-gcp1.custhelp.com
URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.16.196 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
ff837c6ef881cfa8acbaa0b461f1f549f7ec51918f288a7f5c0a35f385f6d67b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

Date
Wed, 27 Dec 2023 18:47:07 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
5902bf7c-642a-4886-a6ca-983efd116532
Last-Modified
Fri, 05 May 2023 00:06:55 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=3601 t=1703702827214774
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
7940
Expires
Wed, 27 Dec 2023 19:02:07 GMT
oracle_sig_clr.gif
ora-gcp1.custhelp.com/euf/assets/images/ 		756 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://ora-gcp1.custhelp.com/euf/assets/images/oracle_sig_clr.gif
Requested by
Host: ora-gcp1.custhelp.com
URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.16.196 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
77b94c11070efb924591fb8cd402f0f33de7722717209d0554be122db83ba03e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

Date
Wed, 27 Dec 2023 18:47:07 GMT
RNT-JN-Ext-UUID
685b9278-fa95-4de5-99c9-b15b0eda171b
Last-Modified
Sun, 30 Oct 2016 02:39:24 GMT
Content-Type
image/gif
RNT-Time
D=3030 t=1703702827303843
RNT-Machine
1.144
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
756
Expires
Wed, 27 Dec 2023 19:02:07 GMT
RightNow.Compatibility.MarketingFeedback.js
ora-gcp1.custhelp.com/euf/core/static/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ora-gcp1.custhelp.com/euf/core/static/RightNow.Compatibility.MarketingFeedback.js
Requested by
Host: ora-gcp1.custhelp.com
URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.16.196 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
bdd73277e9df26ec7569c6f093aba8d4e1113f64a523b0af02afd360a126009b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

Date
Wed, 27 Dec 2023 18:47:07 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
72601727-fb1e-4293-b958-3cacd24de585
Last-Modified
Fri, 16 Mar 2018 11:11:32 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=3520 t=1703702827303705
RNT-Machine
0.65
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
3382
Expires
Wed, 27 Dec 2023 19:02:07 GMT
jquery-1.6.1.js
www.rightnow.com/javascript/ 		0
0
jquery.main.js
www.rightnow.com/javascript/ 		0
0
mobile.js
www.rightnow.com/javascript/ 		0
0
12381.js
www.rightnow.com/javascript/ 		0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
www.rightnow.com
URL
http://www.rightnow.com/javascript/jquery-1.6.1.js
Domain
www.rightnow.com
URL
http://www.rightnow.com/javascript/jquery.main.js
Domain
www.rightnow.com
URL
http://www.rightnow.com/javascript/mobile.js
Domain
www.rightnow.com
URL
http://www.rightnow.com/javascript/12381.js

Verdicts & Comments Add Verdict or Comment

39 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| documentPictureInPicture number| inside_check_mask function| utf8_len function| utf8_excess_chars function| is_furigana_string function| submenu function| subitem function| field_data function| field function| _upd_submenu function| _alp_onload function| _adp_print function| _adp_email function| _check_fields function| isDateOrTimeEmpty function| isTextPartValidDate function| isDateOrTimeFullySpecified function| _validate_acctinfo boolean| cursor_set function| _set_cursor function| check_mask function| put_mask function| answer_window_preview function| check_valid_ascii boolean| _submit_accepted function| survey_field object| _survey_fields function| _do_submit object| fld_data string| onBeforeUnloadMessage object| _fields object| RightNow object| prevButton object| submitButton function| ensureSubmitButtonIsEnabled function| appendToEvent undefined| cancelOnBeforeUnload undefined| appendToOnClickEvent undefined| links

1 Cookies

Domain/Path Name / Value
ora-gcp1.custhelp.com/ Name: cp_session
Value: fUauVP%7EPpm6oYUtBvBWWkr3qLO_fQgtTbAyJkX4mRvFwYt5SBKrJ95JcI7V9OsunUy5vKvNnUVDzbVV%7Es9HcgW3RcVvKXg5lNmW28E5GorP1%7ECscHdGwEwaOdMcY3qTyCjKDAgl6H%7E9m00JDV8p0iHHlHfwE5aL%7E6KHy5RqThFEyqcppxDyP%7Ey8d5IFayTUXCa461BNCMNG_ZPwSYyBvbORvYyRBB10jhfXaXHHj05lyz7yocguF9fFO0DNHPkbE8_vJ1gRpUx_eKLiEn5CVRWJ8X0TXqvtc9km2TCbeEmzkF7mTwjiBpKU10Dkv5c5FtuADQMQ_FS68gOjOH9z7lnashSUQrCBeXmAsVxfjYRx9eXRNdHMhiwoaetXVuazpoDlWs9Z0TelLMqOcnbK483JQT1QrfqZBNrDvmhWm2WkxQfakm_3yrSfR8aeR4jq_rpgt2LOvgOEKk%21

6 Console Messages

Source Level URL
Text
security warning URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Message:
Mixed Content: The page at 'https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c' was loaded over HTTPS, but requested an insecure element 'http://ora-gcp1.custhelp.com/euf/assets/images/oracle_sig_clr.gif'. This request was automatically upgraded to HTTPS, For more information see https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html
security error URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Message:
Mixed Content: The page at 'https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c' was loaded over HTTPS, but requested an insecure script 'http://www.rightnow.com/javascript/jquery-1.6.1.js'. This request has been blocked; the content must be served over HTTPS.
security error URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Message:
Mixed Content: The page at 'https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c' was loaded over HTTPS, but requested an insecure script 'http://www.rightnow.com/javascript/jquery.main.js'. This request has been blocked; the content must be served over HTTPS.
security error URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Message:
Mixed Content: The page at 'https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c' was loaded over HTTPS, but requested an insecure script 'http://www.rightnow.com/javascript/mobile.js'. This request has been blocked; the content must be served over HTTPS.
security error URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c
Message:
Mixed Content: The page at 'https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c' was loaded over HTTPS, but requested an insecure script 'http://www.rightnow.com/javascript/12381.js'. This request has been blocked; the content must be served over HTTPS.
security warning URL: https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c(Line 219)
Message:
Mixed Content: The page at 'https://ora-gcp1.custhelp.com/ci/documents/detail/5/2229/12/1e64e31114a75d49d11d0ef96361733eb21dba3c' was loaded over HTTPS, but requested an insecure element 'http://ora-gcp1.custhelp.com/euf/assets/images/oracle_sig_clr.gif'. This request was automatically upgraded to HTTPS, For more information see https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=15724800