www.neutrogena.com Open in urlscan Pro
104.16.64.147  Public Scan

Submitted URL: http://www.neutrogena.com/customer-service/privacy-security/privacy-policy.html
Effective URL: https://www.neutrogena.com/customer-service/privacy-security/privacy-policy.html
Submission: On May 25 via api from US — Scanned from DE

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  <p style="font-size:12px;">
    <span id="email-popup-signup-offer-message">Offer available for new email subscriber only.</span><a href="https://www.neutrogena.com/customer-service/terms/terms.html">View Terms &amp; Conditions</a>
    <br>
    <span id="email-popup-signup-privacy-message">Your information will be governed by our sites.</span>
    <a class="popup-privacy privacy-policy" href="https://www.neutrogena.com/customer-service/privacy-security/privacy-policy.html">Privacy Policy</a>
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  <button value="submit" id="shop-now">SHOP NOW</button>
</form>

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Home Customer Service Privacy & Security Privacy Policy


PRIVACY POLICY


SUPPLEMENTAL PRIVACY NOTICES

 * US Supplemental Privacy Notice

Johnson & Johnson Consumer Inc . cares about your privacy and wants you to be
familiar with how we collect, use, and disclose information. This Privacy Policy
describes our practices in connection with information that we or our service
providers collect through the website or application (hereinafter the "Service")
operated and controlled by us from which you are accessing this Privacy Policy.
By providing personal information to us or by using the Service, you acknowledge
that you have read and understand this Privacy Policy.

 * USE BY MINORS
 * INFORMATION COLLECTION
 * SENSITIVE INFORMATION
 * AUTOMATIC INFORMATION COLLECTION AND USE
 * HOW WE USE AND DISCLOSE INFORMATION
 * CHOICES AND ACCESS
 * CROSS-BORDER TRANSFER
 * SECURITY
 * RETENTION PERIOD
 * THIRD PARTY SITES AND SERVICES
 * CONTACTING US
 * UPDATES TO THIS PRIVACY POLICY


USE BY MINORS



The Service is not directed to individuals under the age of 13, and we request
that these individuals not provide personal information through the Service. If
your child has submitted Personal Information and you would like to request that
such Personal Information be removed, please contact us as explained below under
CONTACTING US.


INFORMATION COLLECTION



We may ask you to submit personal information in order for you to benefit from
certain features (such as newsletter subscriptions, tips/pointers, or order
processing) or to participate in a particular activity (such as sweepstakes or
other promotions). You will be informed what information is required and what
information is optional.

We may combine the information you submit with other information we have
collected from you, whether on or offline, including, for example, your purchase
history. We may also combine it with information we receive about you from other
sources, such as other Johnson & Johnson Affiliates, publicly available
information sources (including information from your publicly available social
media profiles), and other third-party information providers.

If you submit any personal information relating to another individual to us, you
represent that you have the authority to do so and to permit us to use the
information in accordance with this Privacy Policy.


SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and
you not disclose, any sensitive personal information (e.g., Social Security
numbers, information related to racial or ethnic origin, political opinions,
religion or philosophical beliefs, health, sex life or sexual orientation,
criminal background, or trade union membership, or biometric or genetic data for
the purpose of uniquely identifying an individual) on or through the Service or
otherwise to us.


AUTOMATIC INFORMATION COLLECTION AND USE

We and our service providers may automatically collect and use information in
the following ways as you navigate around the Service:

 * Through your browser: Certain information is collected by most browsers, such
   as your Media Access Control (MAC) address, computer type (Windows or Mac),
   screen resolution, operating system name and version, and Internet browser
   type and version. We may collect similar information, such as your device
   type and identifier, if you access the Service through a mobile device. We
   use this information to ensure that the Service functions properly.
 * Using cookies: Cookies are pieces of information stored directly on the
   computer you are using. Cookies allow us to collect information such as
   browser type, time spent on the Service, pages visited, and language
   preferences. We and our service providers use the information for security
   purposes, to facilitate navigation, display information more effectively, and
   to personalize your experience while using the Service. We also use cookies
   to recognize your computer or device, which makes your use of the Service
   easier, such as to remember what is in your shopping cart. In addition, we
   use cookies to gather statistical information about Service usage in order to
   continually improve its design and functionality, understand how individuals
   use it, and to assist us with resolving questions regarding it. Cookies
   further allow us to select which of our advertisements or offers are most
   likely to appeal to you and display them while you are on the Service. We may
   also use cookies in online advertising to track consumer responses to our
   advertisements. You can refuse to accept these cookies by following your
   browser’s instructions; however, if you do not accept them, you may
   experience some inconvenience in your use of the Service. You may also not
   receive advertising or other offers from us that are relevant to your
   interests and needs. To learn more about cookies, please visit
   https://www.allaboutcookies.org .
 * Using Flash cookies: Our use of Adobe Flash technology (including Flash Local
   Stored Objects ("Flash LSOs")) allows us to, among other things, serve you
   with more tailored information, facilitate your ongoing access to and use of
   the Service, and collect and store information about your use of the Service.
   If you do not want Flash LSOs stored on your computer, you can adjust the
   settings of your Flash player to block Flash LSO storage using the tools
   contained in the Website Storage Settings Panel . You can also control Flash
   LSOs by going to the Global Storage Settings Panel and following the
   instructions. Please note that setting the Flash Player to restrict or limit
   acceptance of Flash LSOs may reduce or impede the functionality of some Flash
   applications.
 * Using pixel tags, web beacons, clear GIFs, or other similar technologies:
   These may be used in connection with some Service pages and HTML-formatted
   e-mail messages to, among other things, track the actions of users and e-mail
   recipients, measure the success of our marketing campaigns, and compile
   statistics about Service usage.
 * Interest-based advertising: We may use third-party advertising companies to
   serve advertisements regarding goods and services that may be of interest to
   you when you access and use the Service and other online services, based on
   information relating to your access to and use of the Service and other
   online services on any of your devices. To do so, these companies may place
   or recognize a unique cookie on your browser (including through the use of
   pixel tags). They may also use these technologies, along with information
   they collect about your online use, to recognize you across the devices you
   use, such as a mobile phone and a laptop. If you would like more information
   about this practice, and to learn how to opt out of it in desktop and mobile
   browsers on the particular device on which you are accessing this Privacy
   Policy, please visit https://optout.aboutads.info/#/ and
   https://optout.networkadvertising.org/#/ . You may download the AppChoices
   app at https://www.aboutads.info/appchoices to opt out in mobile apps.
 * IP address: Your IP address is a number that is automatically assigned to
   your computer by your Internet Service Provider. An IP address is identified
   and logged automatically in our server log files whenever a user visits the
   Service, along with the time of the visit and the pages visited. Collecting
   IP addresses is standard practice and is done automatically by many online
   services. We use IP addresses for purposes such as calculating Service usage
   levels, diagnosing server problems, and administering the Service. We may
   also derive your approximate location from your IP address.
 * Device Information: We may collect information about your mobile device, such
   as a unique device identifier, to understand how you use the Service.


HOW WE USE AND DISCLOSE INFORMATION

We use and disclose information you provide to us as described to you at the
point of collection. Please see the section entitled "Choices and Access,"
below, to learn how you may opt out of certain of our uses and disclosures.
Where required by applicable law, we will obtain your consent to our use of your
personal information at the point of information collection. We may also use
information from or about you as necessary to perform a contract, to comply with
a legal obligation

 * Providing the functionality of the Service and fulfilling your requests.
 * to provide the functionality of the Service to you and providing you with
   related customer service;
 * to respond to your inquiries and fulfill your requests, such as to send you
   documents you request or e-mail alerts;
 * to send you important information regarding our relationship with you or
   regarding the Service, changes to our terms, conditions, and policies and/or
   other administrative information.

We will engage in these activities to manage our contractual relationship with
you and/or to comply with a legal obligation.

 * Accomplishing our business purposes.
 * for data analysis, for example, to improve the efficiency of the Service;
 * for audits, to verify that our internal processes function as intended and
   are compliant with legal, regulatory, or contractual requirements;
 * for fraud and security monitoring purposes, for example, to detect and
   prevent cyberattacks or attempts to commit identity theft;
 * for developing new products and services;
 * for enhancing, improving or modifying our website or products and services;
 * for identifying Service usage trends, for example, understanding which parts
   of our Service are of most interest to users; and
 * for determining the effectiveness of our promotional campaigns, so that we
   can adapt our campaigns to the needs and interests of our users.

We will engage in these activities to manage our contractual relationship with
you, to comply with a legal obligation, and/or because we have a legitimate
interest.

 * Analysis of Personal Information to provide personalized services.
 * to better understand you, so that we can personalize our interactions with
   you and provide you with information and/or offers tailored to your
   interests;
 * to better understand your preferences so that we can deliver content via the
   Service that we believe will be relevant and interesting to you.

We will provide personalized services either with your consent or because we
have a legitimate interest. We also disclose information collected through the
Service:

 * to our affiliates for the purposes described in this Privacy Policy. A list
   of our affiliates is available at
   https://investors.kenvue.com/financials-reports/sec-filings/default.aspx
   (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). Johnson &
   Johnson Consumer Inc. is the party responsible for the management of the
   jointly used Personal Information;
 * to our third party partners with whom we offer a co-branded or co-marketed
   promotion;
 * to our third party service providers who provide services such as website
   hosting and moderating, mobile application hosting, data analysis, payment
   processing, order fulfillment, infrastructure provision, IT services,
   customer service, e-mail and direct mail delivery services, auditing, and
   other services, in order to enable them to provide services; and
 * as permitted by applicable law, to a third party in the event of any
   reorganization, merger, sale, joint venture, assignment, transfer, or other
   disposition of all or any portion of our business, assets, or stock
   (including in connection with any bankruptcy or similar proceedings).

In addition, we may use and disclose your information as we believe to be
necessary or appropriate: (a) to comply with legal process or applicable law,
which may include laws outside your country of residence; (b) as permitted by
applicable law to respond to requests from public and government authorities,
which may include authorities outside your country of residence; (c) to enforce
our terms and conditions; and (d) to protect our rights, privacy, safety, or
property, and/or that of our affiliates, you, or others. We may also use and
disclose your information in other ways, after obtaining your consent to do so.



We may use and disclose information we collect automatically as described above,
under “Automatic Information Collection and Use.”

In addition, where allowed by applicable law, we may use and disclose
information that is not in personally identifiable form for any purpose. If we
combine information that is not in personally identifiable form with information
that is identifiable (such as combining your name with your geographical
location), we will treat the combined information as personal information as
long as it is combined.


CHOICES AND ACCESS

Your choices regarding our use and disclosure of your personal information

We give you choices regarding our use and disclosure of your personal
information for marketing purposes. You may opt out from:

 * Receiving marketing communications from us: If you no longer want to receive
   marketing communications from us on a going-forward basis, you may opt out of
   receiving them by contacting us as described in the CONTACTING US section. In
   your request to us, please provide your name, identify the form(s) of
   marketing communications that you no longer wish to receive, and include the
   address(es) to which it/they are sent. For example, if you no longer wish to
   receive marketing e-mails or direct mail from us, tell us that, and provide
   your name and e-mail or postal address. If available, you may also opt out of
   receiving marketing communications from us by visiting the Service to update
   your online profile. In addition, you may opt out of receiving marketing
   e-mails from us by following the unsubscribe instructions provided in any
   such message.
 * Our sharing of your personal information with affiliates and third-party
   partners: If you previously opted in to receiving marketing communications
   from our affiliates or third party partners, you may opt out of our sharing
   of your personal information with those parties for their direct marketing
   purposes on a going-forward basis by contacting us as described in the
   CONTACTING US section. In your communication to us, please state that we
   should no longer share your personal information with our affiliates and/or
   third-party partners for their marketing purposes, and include your name and
   e-mail address.

We will seek to comply with your request(s) as soon as reasonably practicable.
Please note that if you opt out as described above, we will not be able to
remove your personal information from the databases of our affiliates with which
we have already shared your information (i.e., as of the date that we implement
your opt-out request). Please also note that if you opt out of receiving
marketing-related messages from us, we may still send you important
transactional and administrative messages, from which you cannot opt out.

How you can access, change, or delete your personal information

If you would like to review, correct, update, restrict, or delete your personal
information, or if you would like to request to receive an electronic copy of
your personal information for purposes of transmitting it to another company (to
the extent these rights are provided to you by applicable law), please contact
us as described in the CONTACTING US section. We will respond to your request as
soon as reasonably practicable and no later than one month after receipt. If
circumstances cause any delay in our response, you will be promptly notified and
provided a date for our response. If available, you may also visit the Service
to update your online profile.


CROSS-BORDER TRANSFER

Your personal information may be stored and processed in any country where we
have facilities or service providers, and by using our Service or by providing
consent to us (where required by law), your information may be transferred to
countries outside of your country of residence, including to the United States,
which may provide for different data protection rules than in your country.
Appropriate contractual and other measures are in place to protect personal
information when it is transferred to our affiliates or third parties in other
countries.


SECURITY

We seek to use reasonable organizational, technical, and administrative measures
designed to protect personal information under our control. Unfortunately, no
data transmission over the Internet or data storage system can be guaranteed to
be 100% secure. If you have reason to believe that your interaction with us is
no longer secure (for example, if you feel that the security of any account you
have with us has been compromised), please immediately notify us in accordance
with the " CONTACTING US" section below.


RETENTION PERIOD

We will retain your personal information for as long as needed or permitted in
light of the purpose(s) for which it was obtained. The criteria used to
determine our retention periods include: (i) the length of time we have an
ongoing relationship with you and provide the Service to you; (ii) whether there
is a legal obligation to which we are subject; and (iii) whether retention is
advisable in light of our legal position (such as in regard to applicable
statutes of limitations, litigation, or regulatory investigations).

We may process facial images to support certain virtual experiences, but do not
use these images to identify any particular customer. Nevertheless, we will not
use or save these facial images, nor any potential biometric data, on any
server, system or location outside of the device you use to access the virtual
services. We will not save, or will otherwise permanently delete, biometric data
from our systems after the initial purpose for collecting or obtaining any
biometric data has been satisfied or within three years of your last interaction
with us.


THIRD PARTY SITES AND SERVICES

This Privacy Policy does not address, and we are not responsible for, the
privacy, information, or other practices of any third parties, including any
third party operating any site or online service (including, without limitation,
any application) that is available through this Service or to which this Service
contains a link. The availability of, or inclusion of a link to, any such site
or property on the Service does not imply endorsement of it by us or by our
affiliates.


CONTACTING US

Johnson & Johnson Consumer Inc. located at 199 Grandview Road, Skillman, NJ
08558, is the company responsible for collection, use, and disclosure of
personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us via one
of these methods:

 * On the Site, via the CONTACT US section, if available
 * or by phone:
   For Consumers and Professionals: If you are in the US, call toll-free
   1-800-582-4048
 * or please write to the following address:
    * Consumer Care Center, Johnson & Johnson Consumer Inc., 199 Grandview Road,
      Skillman, NJ 08558


UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes to this Privacy Policy will
become effective when we post the revised Privacy Policy on the Service. Your
use of the Service following these changes means that you accept the revised
Privacy Policy. We recommend that you regularly review the Privacy Policy when
you visit the Service. This policy was last updated on May 4, 2023.


US SUPPLEMENTAL PRIVACY NOTICE

Last Updated November 22, 2022

This US Supplemental Privacy Notice (“Supplemental Notice”) applies only to
information collected about California, Colorado, Virginia, Utah, and
Connecticut consumers. It provides information required under the following
laws, (collectively, “US State Privacy Laws”):

 * California Consumer Privacy Act of 2018 and California Privacy Rights Act of
   2020 (collectively, the “CPRA”)
 * Colorado Privacy Act of 2021 (the “CPA”)
 * Connecticut Data Privacy Act (“CTDPA”)
 * Utah Consumer Privacy Act of 2022 (the “UCPA”)
 * Virginia Consumer Data Protection Act of 2021 (the “VCDPA”)

We also provide information collected about Nevada consumers under the heading
“Privacy Notice for Nevada Residents” at the end of this Supplemental Notice.
The other portions of this Supplemental Notice do not apply to Nevada consumers.

This Supplemental Notice describes Johnson & Johnson’s (“we,” “us,” “our”)
practices regarding the collection, use, and disclosure of Personal Information
and provides instructions for submitting data subject requests. This
Supplemental Notice is parallel in scope to our Global Privacy Policy and should
be read in conjunction with our Global Privacy Policy.

Some portions of this Supplemental Notice apply only to consumers of particular
states. In those instances, we have indicated that such language applies only to
those consumers.

A. Definitions

 * “Personal Information” means information that identifies, relates to,
   describes, is reasonably capable of being associated with, or could
   reasonably be linked, directly or indirectly, with a particular consumer or
   household. Personal Information includes “personal data” as that term is
   defined in the applicable US State Privacy Law. Personal Information also
   includes “Sensitive Personal Information,” as defined below, except where
   otherwise noted.
 * “Sensitive Personal Information” means Personal Information that reveals a
   consumer’s social security, driver’s license, state identification card, or
   passport number; account log-in, financial account number, debit card number,
   or credit card number in combination with any required security or access
   code, password, or credentials allowing access to an account; precise
   geolocation; racial or ethnic origin, religious beliefs, or union membership;
   contents of email or text messages; and genetic data. Sensitive Personal
   Information also includes processing of biometric information for the purpose
   of uniquely identifying a consumer and Personal Information collected and
   analyzed concerning a consumer’s health, sex life, or sexual orientation.
   Sensitive Personal Information also includes “sensitive data” as that term is
   defined in the applicable US State Privacy Law.
 * “Third Party” has the meanings afforded to it in the applicable US State
   Privacy Law.
 * “Vendor” means a service provider, contractor, or processor as those terms
   are defined in the applicable US State Privacy Law.

To the extent other terms used in this Supplemental Notice are defined terms
under the applicable US State Privacy Law, they shall have the meanings afforded
to them in those statutes, whether or not capitalized herein. As there are some
variations between such definitions in each of the state statutes, the
definitions applicable to you are those provided in the statute for the state in
which you are a consumer. For example, if you are a Virginia consumer, terms
used in this Supplemental Notice that are defined terms in the VCDPA shall have
the meanings afforded to them in the VCDPA as this Supplemental Notice applies
to you.

B. Collection & Processing of Personal Information

We, and our Vendors, may have collected and processed the following categories
of Personal Information about you in the preceding 12 months:

 1.  Identifiers, such as name, alias, online identifiers, account name,
     physical characteristics or description;
 2.  Contact and financial information, including phone number, address, email
     address, financial information, medical information, health insurance
     information;
 3.  Characteristics of protected classifications under state or federal law,
     such as age, gender, race, physical or mental health conditions, and
     marital status;
 4.  Commercial information, such as transaction information, payment
     information, tax withholding information and purchase history;
 5.  Biometric information;
 6.  Internet or other electronic network activity information, such as browsing
     history, search history and interactions with our websites or
     advertisements;
 7.  Geolocation data, such as device location;
 8.  Audio, electronic, visual and similar information, such as call and video
     recordings;
 9.  Professional or employment-related information, such as specialty,
     education history, professional qualifications, work history and prior
     employer;
 10. Inferences drawn from any of the Personal Information listed above to
     create a profile or summary about, for example, an individual’s preferences
     and characteristics; and
 11. Sensitive personal information, including:
      a. Personal Information that reveals:
          i.   Social security, driver’s license, state identification card, or
               passport number;
          ii.  Account log-in, financial account number, debit card number, or
               credit card number in combination with any required security or
               access code, password, or credentials for allowing access to an
               account;
          iii. Precise geolocation;
          iv.  Racial or ethnic origin, religious or philosophical beliefs, or
               union membership;
          v.   Genetic data.
     
      b. Biometric data processed for the purpose of uniquely identifying a
         consumer;
      c. Personal Information collected and analyzed concerning a consumer’s
         health; and
      d. Personal Information collected and analyzed concerning a consumer’s sex
         life or sexual orientation.

Retention of Personal Information. We retain your Personal Information for the
period reasonably necessary to provide goods and services to you and for the
period reasonably necessary to support our business operational purposes listed
in Section E.

C. Categories of Personal Information We Disclose to Vendors & Third Parties

We may disclose the following categories of Personal Information to Vendors and
Third Parties:

 1.  Identifiers, such as name, alias, online identifiers, account name,
     physical characteristics or description;
 2.  Contact and financial information, including phone number, address, email
     address, financial information, medical information, health insurance
     information;
 3.  Characteristics of protected classifications under state or federal law,
     such as age, gender, race, physical or mental health conditions, and
     marital status;
 4.  Commercial information, such as transaction information, payment
     information, tax withholding information and purchase history;
 5.  Biometric information;
 6.  Internet or other electronic network activity information, such as browsing
     history, search history and interactions with our websites or
     advertisements;
 7.  Geolocation data, such as device location;
 8.  Audio, electronic, visual and similar information, such as call and video
     recordings;
 9.  Professional or employment-related information, such as specialty,
     education history, professional qualifications, work history and prior
     employer;
 10. Inferences drawn from any of the Personal Information listed above to
     create a profile or summary about, for example, an individual’s preferences
     and characteristics; and
 11. Sensitive personal information, including:
      a. Personal Information that reveals:
          i.   Social security, driver’s license, state identification card, or
               passport number;
          ii.  Account log-in, financial account number, debit card number, or
               credit card number in combination with any required security or
               access code, password, or credentials for allowing access to an
               account;
          iii. Precise geolocation;
          iv.  Racial or ethnic origin, religious or philosophical beliefs, or
               union membership;
          v.   Genetic data.
     
      b. Biometric data processed for the purpose of uniquely identifying a
         consumer;
      c. Personal Information collected and analyzed concerning a consumer’s
         health; and
      d. Personal Information collected and analyzed concerning a consumer’s sex
         life or sexual orientation.

Disclosure for California Consumers: Unless specifically stated, we have not
sold or shared Personal Information about California consumers to third parties
for their own use in the past twelve months. Relatedly, we do not have actual
knowledge that we sell or share Personal Information of California consumers
under 16 years of age. However, we may share your personal information with our
affiliates and trusted partners in arrangements that may meet the broad
definition of “sale” or “share” under California law. In these arrangements, use
of the information we share is limited by policies, contracts, or similar
restrictions. For purposes of the CPRA, a “sale” is the disclosure of Personal
Information to a Third Party for monetary or other valuable consideration, and a
“share” is the disclosure of Personal Information to a Third Party for
cross-context behavioral advertising, whether or not for monetary or other
valuable consideration.

Disclosure for Colorado, Virginia, Utah, and Connecticut Consumers: Unless
specifically stated, we do not sell or share Personal Information to Third
Parties for their own use. However, we may share or process one or more of the
above categories of personal information with our affiliates and trusted
partners in arrangements for purposes of targeted advertising, as the terms
“sell,” “share,” “process,” and “targeted advertising” are defined in the CPA,
VCDPA, UCPA, and CTDPA. In these arrangements, use of the information we share
is limited by policies, contracts or similar restrictions.

D. Sources from Which We Collect Personal Information

We collect Personal Information directly from California, Colorado, Virginia,
Utah, and Connecticut consumers, as well as from our affiliates, business
partners, joint marketing partners, public databases, providers of demographic
data, publications, professional organizations, social media platforms,
caregivers, third party information providers, affiliates with whom you have a
business relationship, service providers with which we have a contractual
relationship and to which you have provided your personal information, cookies
and other tracking technologies, and Vendors and Third Parties when they share
the information with us.

E. Purposes for Processing Personal Information

We, and our Vendors, collect and process the Personal Information (excluding
Sensitive Personal Information) described in this Supplemental Notice to:

 * Operate, manage, and maintain our business;
 * Respond to your inquiries and to fulfill your requests;
 * Send you important information regarding our relationship with you or
   regarding this website, changes to our terms, conditions, and policies and/or
   other administrative information;
 * Conduct audits, to verify that our internal processes function as intended
   and are compliant with legal, regulatory, or contractual requirements;
 * Prevent fraud or crime, and for risk and technical security monitoring
   purposes;
 * Facilitate the development of new products and services;
 * Enhance, improve or modify our website or products and services;
 * Perform research, analytics and, data analysis;
 * Determine the effectiveness of our promotional campaigns, so that we can
   adapt our campaigns to the needs and interests of our users;
 * Personalize, advertise, and market our products and services;
 * Comply with law, legal process, and internal policies;
 * Maintain records;
 * Exercise and defend legal claims; and
 * Otherwise accomplish our business purposes and objectives.

We, and our Vendors, collect and process the Sensitive Personal Information
described in this Supplemental Notice for:

 * Performing the services or providing the goods reasonably expected by an
   average consumer who requests those goods or services;
 * Ensuring security and integrity to the extent the use of the consumer's
   Personal Information is reasonably necessary and proportionate for these
   purposes;
 * Performing services on our behalf, including maintaining or servicing
   accounts, providing customer service, processing or fulfilling orders and
   transactions, verifying customer information, processing payments, providing
   financing, providing analytic services, providing storage, or providing
   similar services on our behalf;
 * Undertaking activities to verify or maintain the quality or safety of a
   service or device that is owned, manufactured, manufactured for, or
   controlled by us, and to improve, upgrade, or enhance the service or device
   that is owned, manufactured, manufactured for, or controlled by us;
 * Personalizing, advertising, and marketing our products and services;
 * Conducting research, analytics, and data analysis;
 * Performing accounting, audit, and other internal functions, such as internal
   investigations;
 * Complying with law, legal process, and internal policies;
 * Maintaining records;
 * Exercising and defending legal claims; and
 * Otherwise accomplishing our business purposes and objectives.

F. Categories of Entities to Whom We Disclose Personal Information

 * Affiliates & Vendors. We may disclose your Personal Information to our
   affiliates and Vendors for the purposes described in Section E of this US
   Annex. A list of our affiliates is available at
   https://investors.kenvue.com/financials-reports/sec-filings/default.aspx
   (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). Our
   Vendors provide us with services for our websites, as well as other products
   and services, such as web hosting and moderating, mobile application hosting,
   data analysis, payment processing, order fulfillment, customer service,
   infrastructure provision, technology services, email and direct mail delivery
   services, auditing, legal services, and other similar services. We grant our
   Vendors access to Personal Information only to the extent needed for them to
   perform their functions, and require them to protect the confidentiality and
   security of such information.
 * Third Parties. We may disclose your Personal Information to the following
   categories of Third Parties:
    * At Your Direction. We may disclose your Personal Information to any Third
      Party with your consent or at your direction.
    * Business Transfers or Assignments. We may disclose your Personal
      Information to other entities as reasonably necessary to facilitate a
      reorganization, merger, sale, joint venture or collaboration, assignment,
      transfer, or other disposition of all or any portion of our business,
      assets, or stock (including in connection with any bankruptcy or similar
      proceedings).
    * Third Party Co-Branding and Co-Marketing Partners. We may share your
      Personal Information with our third party partners with whom we offer a
      co-branded or co-marketed promotion.
    * Third Party Advertising Partners. To improve the effectiveness of our
      communication with you and our marketing campaigns, we may share our data
      with our third party advertising partners, including social media, medical
      journals and publishers.
    * Legal and Regulatory. We may disclose your Personal Information to
      government authorities, including regulatory agencies and courts, as
      reasonably necessary for our business operational purposes, to assert and
      defend legal claims, and otherwise as permitted or required by law.

G. Data Subject Rights

 * Exercising Data Subject Rights. California, Colorado, Virginia Utah, and
   Connecticut consumers have certain rights with respect to the collection and
   use of their Personal Information. Those rights vary by state. As required by
   the CPRA, we provide detailed information below regarding the data subject
   rights available to California consumers. Colorado, Virginia, Utah, and
   Connecticut consumers have similar rights and can find more detail by
   referencing the applicable US State Privacy Law.
   
   You may exercise the data subject rights applicable to you under the
   applicable US State Privacy Law by clicking here or contacting us at
   800-582-4048. While we will make reasonable efforts to accommodate your
   request, we reserve the right to impose certain restrictions or requirements
   on your request, if allowed by or required by applicable law.
   
   Consumers in some states may also authorize an agent to make data subject
   requests on their behalf.
 * Verification of Data Subject Requests. We may ask you to provide information
   that will enable us to verify your identity in order to comply with your data
   subject request. In particular, when a California or Connecticut consumer
   authorizes an agent to make a request on their behalf, we may require the
   agent to provide proof of signed permission from the consumer to submit the
   request, or we may require the consumer to verify their own identity to us or
   confirm with us that they provided the agent with permission to submit the
   request. In some instances, we may decline to honor your request if an
   exception applies under applicable law. We will respond to your request
   consistent with applicable law.
 * Non-Discrimination. We will not discriminate against you for exercising your
   data subject rights. For example, we will not deny goods or services to you,
   or charge you different prices or rates, or provide a different level of
   quality for products or services as a result of you exercising your data
   subject rights.
 * Appeals. To appeal our decision on your data subject requests, you may click
   here or contact us at the information listed in the “Contact Us” section
   below. Please enclose a copy of or otherwise specifically reference our
   decision on your data subject request, so that we may adequately address your
   appeal. We will respond to your appeal in accordance with applicable law.
 * Data Subject Rights Disclosure
    * Right to Receive Information on Privacy Practices: You have the right to
      receive the following information at or before the point of collection:
       * The categories of Personal Information to be collected;
       * The purposes for which the categories of Personal Information are
         collected or used;
       * Whether or not that Personal Information is sold or shared;
       * If the business collects Sensitive Personal Information, the categories
         of Sensitive Personal Information to be collected, the purposes for
         which it is collected or used, and whether that information is sold or
         shared; and
       * The length of time the business intends to retain each category of
         Personal Information, or if that is not possible, the criteria used to
         determine that period.

We have provided such information in this Supplemental Notice, and you may
request further information about our privacy practices by clicking here or
contacting us at 800-582-4048.

 * Right to Deletion: You may request that we delete any Personal Information
   about you that we collected from you.
 * Right to Correction: You may request that we correct any inaccurate Personal
   Information we maintain about you.
 * Right to Know: You may request that we provide you with the following
   information about how we have handled your Personal Information in the 12
   months preceding your request:
    * The categories of Personal Information we collected about you;
    * The categories of sources from which we collected such Personal
      Information;
    * The business or commercial purpose for collecting Personal Information
      about you;
    * The categories of Personal Information about you that we shared or
      disclosed and the categories of Third Parties with whom we shared or
      disclosed such Personal Information; and
    * The specific pieces of Personal Information we have collected about you.

 * Right to Receive Information About Onward Disclosures: You may request that
   we disclose to you:
    * The categories of Personal Information that we have collected about you;
    * The categories of Personal Information that we have sold or shared about
      you and the categories of Third Parties to whom the Personal Information
      was sold or shared; and
    * The categories of Personal Information we have disclosed about you for a
      business purpose and the categories of persons to whom it was disclosed
      for a business purpose.

 * Right to Non-Discrimination: You have the right not to be discriminated
   against for exercising your data subject rights. We will not discriminate
   against you for exercising your data subject rights.
 * Right to Restrict or Limit the Use of Sensitive Personal Information: You
   have the right to restrict the use and disclosure of sensitive personal
   information to certain purposes related to the offering of goods or services
   as listed in the CPRA. To exercise this right, you or your authorized
   representative may submit a request by clicking on the following link: Limit
   the Use of My Sensitive Personal Information
 * Right to Opt Out of Sharing, Disclosure, or Sale of Personal Information: You
   have the right to direct us to not share, disclose, or sell your personal
   information. To exercise this right, you or your authorized representative
   may submit a request by clicking on the following link: Do Not Sell or Share
   My Personal Information

H. Other Disclosures

 * California Residents Under Age 18. If you are a resident of California under
   the age of 18 and a registered user of our website, you may ask us to remove
   content or data that you have posted to the website by clicking here or
   contacting us at 800-582-4048. Please note that your request does not ensure
   complete or comprehensive removal of the content or data, as, for example,
   some of your content or data may have been reposted by another user.
 * Disclosure About Direct Marketing for California Residents. California Civil
   Code § 1798.83 permits California residents to annually request certain
   information regarding our disclosure of Personal Information to other
   entities for their direct marketing purposes in the preceding calendar year.
   We do not distribute your Personal Information to other entities for their
   own direct marketing purposes.
 * Financial Incentives for California Consumers. We offer various types of
   financial incentives in exchange for your personal information, such as
   coupons, discounts, promotions, loyalty points, sweepstakes, contests,
   surveys, and other exclusive offers for California consumers who sign up to
   receive our marketing emails or join our loyalty program. The amount and
   terms of such offers will be presented to you at the time of the offer. When
   you participate in a financial incentive, we collect personal information
   from you, such as identifiers (like your email address) and commercial
   information (like your purchase history). Solely for purposes of California
   privacy law, we reasonably estimate the value of the discount, coupon, or
   other financial incentive that we offer to you to be equal to or greater than
   the value we receive from a consumer’s personal information collected in
   connection with the offer. We reasonably estimate the value of a consumer’s
   data by estimating the expenses related to the provision of each incentive
   program per consumer. We incur a variety of expenses for providing financial
   incentives, such as administrative and technical expenses associated with
   maintaining a loyalty program and costs associated with discounts on
   purchases. Participation in our financial incentives is voluntary. You may
   opt into a financial incentive by following the sign-up or participation
   instructions provided, and you have the ability to opt out by unsubscribing
   from our emails or closing your loyalty member account.
 * Changes to our Supplemental Notice. We reserve the right to amend this
   Supplemental Notice at our discretion and at any time. When we make material
   changes to this Supplemental Notice, we will notify you by posting an updated
   Supplemental Notice on our website and listing the effective date of such
   updates.

PRIVACY NOTICE FOR NEVADA RESIDENTS

Effective: November 22, 2022

This Privacy Notice for Nevada Residents adds to the information contained in
the Johnson & Johnson Global Privacy Policy, and applies only to Nevada
residents (“You,” “your” or “consumer”).

Personal Information Collection and Purposes of Use

We collect certain personal information of Nevada consumers through our Internet
websites or other online service. This information includes one or more of the
following elements of personally identifiable information:

 1. A first and last name.
 2. A home or other physical address that includes the name of a street and the
    name of a city or town.
 3. An electronic mail address.
 4. A telephone number.
 5. A Social Security Number.
 6. An identifier that allows a specific person to be contacted either
    physically or online.
 7. Any other information concerning a person collected from the person through
    the Internet website or online service of the operator, and maintained by
    the operator in combination with an identifier in a form that makes the
    information personally identifiable.

We collect this personal information for the following purposes:

 * to respond to your inquiries and to fulfill your requests;
 * to send you important information regarding our relationship with you or
   regarding this website, changes to our terms, conditions, and policies and/or
   other administrative information;
 * for audits, to verify that our internal processes function as intended and
   are compliant with legal, regulatory, or contractual requirements;
 * for fraud or crime prevention, and for technical security monitoring
   purposes;
 * to facilitate the development of new products and services;
 * to enhance, improve or modify our website or products and services;
 * for data analysis that will allow us to understand website usage trends;
 * to determine the effectiveness of our promotional campaigns, so that we can
   adapt our campaigns to the needs and interests of our users.
 * to better understand you, so that we can personalize our interactions with
   you and provide you with information and/or offers tailored to your
   interests.

Your Privacy Rights

Right to access and/or correct your personal information, or opt out of sale of
personal information

If you would like to review, correct, or update your personal information, you
or your authorized representative may submit your request to
https://privacyportal-cdn.onetrust.com/dsarwebform/96f23ee1-34e3-41d6-8d5a-07f0d554152b/e10a8ea9-63dd-4d22-b709-06a9b97de6b4.html?WebsiteName=www.Neutrogena.com

We will respond to your verified request as soon as reasonably practicable, but
no later than sixty (60) days after receipt. If circumstances cause any delay in
our response, you will be promptly notified and provided a date for our
response.

We generally do not disclose or share personal information for profit. Under
Nevada law, you have the right to direct us to not sell or license your personal
information to third parties. To exercise this right, if applicable, you or your
authorized representative may submit a request to
https://privacyportal-cdn.onetrust.com/dsarwebform/96f23ee1-34e3-41d6-8d5a-07f0d554152b/e10a8ea9-63dd-4d22-b709-06a9b97de6b4.html?WebsiteName=www.Neutrogena.com

We will respond to your verified request as soon as reasonably practicable, but
no later than sixty (60) days after receipt. If circumstances cause any delay in
our response, you will be promptly notified and provided a date for our
response.

Contact Us

You can contact us with questions about this Privacy Notice for Nevada Residents
or to exercise your rights as described in this Notice.

Web Address:
https://privacyportal-cdn.onetrust.com/dsarwebform/96f23ee1-34e3-41d6-8d5a-07f0d554152b/e10a8ea9-63dd-4d22-b709-06a9b97de6b4.html?WebsiteName=www.Neutrogena.com

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