survey.voice.va.gov Open in urlscan Pro
2600:8010:0:28::30:98  Public Scan

URL: https://survey.voice.va.gov/?e534c4ydbrk8t897rt77k8rk
Submission: On November 30 via manual from US — Scanned from DE

Form analysis 1 forms found in the DOM

Name: surveyformPOST /?e534c4ydbrk8t897rt77k8rk

<form name="surveyform" action="/?e534c4ydbrk8t897rt77k8rk" method="post"><!-- react-empty: 4 -->
  <div><!-- react-empty: 6 --><input type="hidden" name="is_embedded" id="is_embedded" value="false">
    <header><a class="layout_skipNav" href="#content">Skip to Content</a>
      <div class="layout_layoutContainer">
        <div class="layout_mainHeader layout_clearfix">
          <div class="layout_mainHeaderLeft">
            <h1 class="layout_invisibleTitle" tabindex="0" aria-label="Survey"></h1><img class="layout_logo" src="https://sb-static.voice.va.gov/abbe49dc0e375d6fde5b6ea482ed0400e9255cba" alt="U.S. Department of Veterans Affairs Logo">
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          <div class="layout_mainHeaderRight"><span id="languageSelector" class=""><!-- react-empty: 17 --><input type="hidden" name="lang" id="activeLang" value="en"></span></div>
        </div>
      </div>
    </header>
    <div class="layout_layoutContainer"><input type="hidden" name="stay_main-pager" value="0"><input type="hidden" name="nodeId" value="survey-fe3"><input type="hidden" name="ballotVer" value="2"><input type="hidden" name="currentPage"
        value="0"><input type="hidden" name="defPgrAction" value="next"><!-- react-empty: 25 --></div>
    <div role="main" id="content" class="layout_layoutContainer layout_layoutContainer_fadeInUp">
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      <div class="htmlBlock">
        <div class="layout_text textNode">
          <div style="display:block; clear:none; margin-bottom: 40px;">
            <div class="textNode" tabindex="0" style="display: block; float: left; text-align: left; font-size: 13px; clear: none; line-height: 1.3em; width: 67%;">
              <p>The VA provides free, confidential support 24/7 for Veterans and their family and friends. If you are in crisis, contact the <b>Veterans Crisis Line:</b> Dial 988 (Press 1) or 1 (800) 273-8255 (Press 1), text 838255, or visit
                <a href="https://www.veteranscrisisline.net" target="_blank">https://www.veteranscrisisline.net</a>. If you are homeless or at risk of homelessness, contact the <b>National Call Center for Homeless Veterans</b> (NCCHV) by dialing 1
                (877) 424-3838 or visiting <a href="https://www.va.gov/HOMELESS/" target="_blank">https://www.va.gov/HOMELESS/</a>.</p>
            </div>
            <div class="textNode" tabindex="0" style="display: block; float: right; text-align: left; font-size: 13px; clear: none; line-height: 1.3em; width: 25%;">
              <p> OMB Number: 2900-0876 <br> Expiration: 03/31/2023 <br> Estimated Burden: 2 minutes </p>
            </div>
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        </div>
      </div>
      <div class="htmlBlock">
        <div class="layout_text textNode" style="clear:left;" tabindex="0">
          <br>
          <span style="font-size: 40px;"><strong>Help us serve you better</strong></span>
          <br>
          <br>
          <span style="font-size: 22px;"> We want to hear about the health care appointment you made on November 28, 2022. By indicating how much you agree or disagree with the statements below, you directly help us improve VA services. </span>
          <br>
          <br>
          <span style="font-size: 17px;"> This survey should take you approximately 2 minutes to complete. <br>
            <br>
          </span>
        </div>
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        <legend class="question_questionTitle" id="3"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
              class="validation_caption">Required</span></span><span class="questionCaption"><b>It was easy to get my appointment.</b> <u>Required</u></span></legend>
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                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Neither Agree nor Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Agree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Agree</span></div>
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                            aria-describedby="3 3_onf_q_vavoice_trx_apt_ease_scale5sat___u3ItV3" aria-label="1 Strongly Disagree" class="cellOption_input" data-mds-value="1" data-representative-value="1" name="onf_q_vavoice_trx_apt_ease_scale5sat"
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                            aria-describedby="3 3_onf_q_vavoice_trx_apt_ease_scale5sat___u3ItV3" aria-label="2 Disagree" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_vavoice_trx_apt_ease_scale5sat" value="2">
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                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
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                            aria-describedby="3 3_onf_q_vavoice_trx_apt_ease_scale5sat___u3ItV3" aria-label="3 Neither Agree nor Disagree" class="cellOption_input" data-mds-value="3" data-representative-value="3"
                            name="onf_q_vavoice_trx_apt_ease_scale5sat" value="3">
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                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
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                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_ease_scale5sat_4" aria-required="true"
                            aria-describedby="3 3_onf_q_vavoice_trx_apt_ease_scale5sat___u3ItV3" aria-label="4 Agree" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_vavoice_trx_apt_ease_scale5sat" value="4">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
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                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_ease_scale5sat_5" aria-required="true"
                            aria-describedby="3 3_onf_q_vavoice_trx_apt_ease_scale5sat___u3ItV3" aria-label="5 Strongly Agree" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_vavoice_trx_apt_ease_scale5sat"
                            value="5">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
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      <fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
        <legend class="question_questionTitle" id="4"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
              class="validation_caption">Required</span></span><span class="questionCaption"><b>I got my appointment on a date and time that worked for me.</b> <u>Required</u></span></legend>
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          <div class="table_table rowOption_rowOptionContainer ratingGridRow">
            <div aria-hidden="true" class="row_row">
              <div class="cell_cell rowOption_anchorsContainer">
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                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Disagree</span></div>
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                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Neither Agree nor Disagree</span></div>
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                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Agree</span></div>
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              <div class="cell_cell">
                <div class="rowOption_selectionUnits">
                  <div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
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                            aria-describedby="4 4_onf_q_vavoice_trx_apt_aptdate_scale5sat___Drh35g" aria-label="1 Strongly Disagree" class="cellOption_input" data-mds-value="1" data-representative-value="1"
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                          <div aria-hidden="true" class="cellOption_indicatorContainer">
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                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
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                            aria-describedby="4 4_onf_q_vavoice_trx_apt_aptdate_scale5sat___Drh35g" aria-label="2 Disagree" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_vavoice_trx_apt_aptdate_scale5sat"
                            value="2">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
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                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_aptdate_scale5sat_3" aria-required="true"
                            aria-describedby="4 4_onf_q_vavoice_trx_apt_aptdate_scale5sat___Drh35g" aria-label="3 Neither Agree nor Disagree" class="cellOption_input" data-mds-value="3" data-representative-value="3"
                            name="onf_q_vavoice_trx_apt_aptdate_scale5sat" value="3">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
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                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_aptdate_scale5sat_4" aria-required="true"
                            aria-describedby="4 4_onf_q_vavoice_trx_apt_aptdate_scale5sat___Drh35g" aria-label="4 Agree" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_vavoice_trx_apt_aptdate_scale5sat"
                            value="4">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
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                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_aptdate_scale5sat_5" aria-required="true"
                            aria-describedby="4 4_onf_q_vavoice_trx_apt_aptdate_scale5sat___Drh35g" aria-label="5 Strongly Agree" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_vavoice_trx_apt_aptdate_scale5sat"
                            value="5">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
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      <fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
        <legend class="question_questionTitle" id="5"><span class="questionCaption"><b>When scheduling my appointment, I was treated with courtesy and respect.</b></span></legend>
        <div class="layout_answers">
          <div class="table_table rowOption_rowOptionContainer ratingGridRow">
            <div aria-hidden="true" class="row_row">
              <div class="cell_cell rowOption_anchorsContainer">
                <div class="table_table anchors anchors_isFirstRow table_table_hasFixedLayout">
                  <div class="row_row">
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Neither Agree nor Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Agree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Agree</span></div>
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            <div class="row_row">
              <div class="cell_cell">
                <div class="rowOption_selectionUnits">
                  <div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
                    <div class="row_row">
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_aptrespect_scale5sat_1"
                            aria-describedby="5 5_onf_q_vavoice_trx_apt_aptrespect_scale5sat___b7eBtP" aria-label="1 Strongly Disagree" class="cellOption_input" data-mds-value="1" data-representative-value="1"
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                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
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                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_aptrespect_scale5sat_2"
                            aria-describedby="5 5_onf_q_vavoice_trx_apt_aptrespect_scale5sat___b7eBtP" aria-label="2 Disagree" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_vavoice_trx_apt_aptrespect_scale5sat"
                            value="2">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
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                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_aptrespect_scale5sat_3"
                            aria-describedby="5 5_onf_q_vavoice_trx_apt_aptrespect_scale5sat___b7eBtP" aria-label="3 Neither Agree nor Disagree" class="cellOption_input" data-mds-value="3" data-representative-value="3"
                            name="onf_q_vavoice_trx_apt_aptrespect_scale5sat" value="3">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
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                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_aptrespect_scale5sat_4"
                            aria-describedby="5 5_onf_q_vavoice_trx_apt_aptrespect_scale5sat___b7eBtP" aria-label="4 Agree" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_vavoice_trx_apt_aptrespect_scale5sat"
                            value="4">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
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                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_aptrespect_scale5sat_5"
                            aria-describedby="5 5_onf_q_vavoice_trx_apt_aptrespect_scale5sat___b7eBtP" aria-label="5 Strongly Agree" class="cellOption_input" data-mds-value="5" data-representative-value="5"
                            name="onf_q_vavoice_trx_apt_aptrespect_scale5sat" value="5">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
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              </div>
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      <fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
        <legend class="question_questionTitle" id="6"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
              class="validation_caption">Required</span></span><span class="questionCaption"><b>I am satisfied with the service I received from Kansas City VA Medical Center.</b> <u>Required</u></span></legend>
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          <div class="table_table rowOption_rowOptionContainer ratingGridRow">
            <div aria-hidden="true" class="row_row">
              <div class="cell_cell rowOption_anchorsContainer">
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                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Neither Agree nor Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Agree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Agree</span></div>
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                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_satisfaction_scale5sat_1" aria-required="true"
                            aria-describedby="6 6_onf_q_vavoice_trx_apt_satisfaction_scale5sat___19KQuC" aria-label="1 Strongly Disagree" class="cellOption_input" data-mds-value="1" data-representative-value="1"
                            name="onf_q_vavoice_trx_apt_satisfaction_scale5sat" value="1">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
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                          </div>
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                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_satisfaction_scale5sat_2" aria-required="true"
                            aria-describedby="6 6_onf_q_vavoice_trx_apt_satisfaction_scale5sat___19KQuC" aria-label="2 Disagree" class="cellOption_input" data-mds-value="2" data-representative-value="2"
                            name="onf_q_vavoice_trx_apt_satisfaction_scale5sat" value="2">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_satisfaction_scale5sat_3" aria-required="true"
                            aria-describedby="6 6_onf_q_vavoice_trx_apt_satisfaction_scale5sat___19KQuC" aria-label="3 Neither Agree nor Disagree" class="cellOption_input" data-mds-value="3" data-representative-value="3"
                            name="onf_q_vavoice_trx_apt_satisfaction_scale5sat" value="3">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_satisfaction_scale5sat_4" aria-required="true"
                            aria-describedby="6 6_onf_q_vavoice_trx_apt_satisfaction_scale5sat___19KQuC" aria-label="4 Agree" class="cellOption_input" data-mds-value="4" data-representative-value="4"
                            name="onf_q_vavoice_trx_apt_satisfaction_scale5sat" value="4">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_satisfaction_scale5sat_5" aria-required="true"
                            aria-describedby="6 6_onf_q_vavoice_trx_apt_satisfaction_scale5sat___19KQuC" aria-label="5 Strongly Agree" class="cellOption_input" data-mds-value="5" data-representative-value="5"
                            name="onf_q_vavoice_trx_apt_satisfaction_scale5sat" value="5">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
                            </div>
                          </div>
                        </div>
                      </div>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
        </div>
      </fieldset>
      <fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
        <legend class="question_questionTitle" id="7"><span class="questionCaption"><b>During my most recent VA health care experience, I felt respected and comfortable.</b></span></legend>
        <div class="layout_answers">
          <div class="table_table rowOption_rowOptionContainer ratingGridRow">
            <div aria-hidden="true" class="row_row">
              <div class="cell_cell rowOption_anchorsContainer">
                <div class="table_table anchors anchors_isFirstRow table_table_hasFixedLayout">
                  <div class="row_row">
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Neither Agree nor Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Agree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Agree</span></div>
                  </div>
                </div>
              </div>
            </div>
            <div class="row_row">
              <div class="cell_cell">
                <div class="rowOption_selectionUnits">
                  <div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
                    <div class="row_row">
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_comfortable_scale5sat_1"
                            aria-describedby="7 7_onf_q_vavoice_trx_apt_comfortable_scale5sat___Tvxv7V" aria-label="1 Strongly Disagree" class="cellOption_input" data-mds-value="1" data-representative-value="1"
                            name="onf_q_vavoice_trx_apt_comfortable_scale5sat" value="1">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_comfortable_scale5sat_2"
                            aria-describedby="7 7_onf_q_vavoice_trx_apt_comfortable_scale5sat___Tvxv7V" aria-label="2 Disagree" class="cellOption_input" data-mds-value="2" data-representative-value="2"
                            name="onf_q_vavoice_trx_apt_comfortable_scale5sat" value="2">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_comfortable_scale5sat_3"
                            aria-describedby="7 7_onf_q_vavoice_trx_apt_comfortable_scale5sat___Tvxv7V" aria-label="3 Neither Agree nor Disagree" class="cellOption_input" data-mds-value="3" data-representative-value="3"
                            name="onf_q_vavoice_trx_apt_comfortable_scale5sat" value="3">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_comfortable_scale5sat_4"
                            aria-describedby="7 7_onf_q_vavoice_trx_apt_comfortable_scale5sat___Tvxv7V" aria-label="4 Agree" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_vavoice_trx_apt_comfortable_scale5sat"
                            value="4">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_apt_comfortable_scale5sat_5"
                            aria-describedby="7 7_onf_q_vavoice_trx_apt_comfortable_scale5sat___Tvxv7V" aria-label="5 Strongly Agree" class="cellOption_input" data-mds-value="5" data-representative-value="5"
                            name="onf_q_vavoice_trx_apt_comfortable_scale5sat" value="5">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
                            </div>
                          </div>
                        </div>
                      </div>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
        </div>
      </fieldset>
      <fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
        <legend class="question_questionTitle" id="8"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
              class="validation_caption">Required</span></span><span class="questionCaption"><b>I trust Kansas City VA Medical Center for my health care needs.</b> <u>Required</u></span></legend>
        <div class="layout_answers">
          <div class="table_table rowOption_rowOptionContainer ratingGridRow">
            <div aria-hidden="true" class="row_row">
              <div class="cell_cell rowOption_anchorsContainer">
                <div class="table_table anchors anchors_isFirstRow table_table_hasFixedLayout">
                  <div class="row_row">
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Neither Agree nor Disagree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Agree</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_5column anchor_isOnFirstRow"><span id="matrix-column_undefined">Strongly Agree</span></div>
                  </div>
                </div>
              </div>
            </div>
            <div class="row_row">
              <div class="cell_cell">
                <div class="rowOption_selectionUnits">
                  <div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
                    <div class="row_row">
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_trust_scale5sat_1" aria-required="true"
                            aria-describedby="8 8_onf_q_vavoice_trx_trust_scale5sat___WzCBPK" aria-label="1 Strongly Disagree" class="cellOption_input" data-mds-value="1" data-representative-value="1" name="onf_q_vavoice_trx_trust_scale5sat"
                            value="1">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_trust_scale5sat_2" aria-required="true"
                            aria-describedby="8 8_onf_q_vavoice_trx_trust_scale5sat___WzCBPK" aria-label="2 Disagree" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_vavoice_trx_trust_scale5sat" value="2">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_trust_scale5sat_3" aria-required="true"
                            aria-describedby="8 8_onf_q_vavoice_trx_trust_scale5sat___WzCBPK" aria-label="3 Neither Agree nor Disagree" class="cellOption_input" data-mds-value="3" data-representative-value="3" name="onf_q_vavoice_trx_trust_scale5sat"
                            value="3">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_trust_scale5sat_4" aria-required="true"
                            aria-describedby="8 8_onf_q_vavoice_trx_trust_scale5sat___WzCBPK" aria-label="4 Agree" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_vavoice_trx_trust_scale5sat" value="4">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_vavoice_trx_trust_scale5sat_5" aria-required="true"
                            aria-describedby="8 8_onf_q_vavoice_trx_trust_scale5sat___WzCBPK" aria-label="5 Strongly Agree" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_vavoice_trx_trust_scale5sat" value="5">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
                            </div>
                          </div>
                        </div>
                      </div>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
        </div>
      </fieldset>
      <div class="longform_longformContainer questionBlock singleSelectQuestion">
        <fieldset>
          <legend class="question_questionTitle" id="9"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
                class="validation_caption">Required</span></span><span
              class="questionCaption"><b>Do you have a child or children that need care when you attend medical appointments? This includes a child or children whom you are a caretaker for (i.e., grandparent or relative).</b> <u>Required</u></span>
          </legend>
          <div class="longform_groupContainer">
            <div class="layout_answers longform_group"><!-- react-text: 405 --><!-- /react-text -->
              <ul class="group_group">
                <li class="group_optionContainer">
                  <div class="layout_answer" data-test-name="option-yes">
                    <div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
                      <div class="row_row">
                        <div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_va_trx_apt_childcareappt_yn_1" aria-describedby="9" aria-label="Yes" class="option_input" data-mds-value="1"
                            name="onf_q_va_trx_apt_childcareappt_yn" value="1"><span class="indicatorRadio_indicatorRadioContainer option_indicator indicatorRadio"></span></div>
                        <div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Yes</span></div>
                      </div>
                    </div>
                  </div>
                </li>
                <li class="group_optionContainer">
                  <div class="layout_answer" data-test-name="option-no">
                    <div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
                      <div class="row_row">
                        <div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_va_trx_apt_childcareappt_yn_2" aria-describedby="9" aria-label="No" class="option_input" data-mds-value="2"
                            name="onf_q_va_trx_apt_childcareappt_yn" value="2"><span class="indicatorRadio_indicatorRadioContainer option_indicator indicatorRadio"></span></div>
                        <div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">No</span></div>
                      </div>
                    </div>
                  </div>
                </li>
              </ul>
            </div>
          </div>
        </fieldset>
      </div>
      <div class="longform_longformContainer questionBlock singleSelectQuestion lnf_hide">
        <fieldset>
          <legend class="question_questionTitle" id="10"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
                class="validation_caption">Required</span></span><span class="questionCaption"><b>If VA were to provide options for childcare during your VA medical appointments, which of the options would you most prefer?</b> <u>Required</u></span>
          </legend>
          <div class="longform_groupContainer">
            <div class="layout_answers longform_group"><!-- react-text: 434 --><!-- /react-text -->
              <ul class="group_group">
                <li class="group_optionContainer">
                  <div class="layout_answer" data-test-name="option-i-would-prefer-va-to-reimburse-me-for-my-current-childcare-arrangement">
                    <div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
                      <div class="row_row">
                        <div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_va_trx_apt_childcareoptions_radio_1" aria-describedby="10" aria-label="I would prefer VA to reimburse me for my current childcare arrangement"
                            class="option_input" data-mds-value="1" value="1" hidden-name="onf_q_va_trx_apt_childcareoptions_radio"><span class="indicatorRadio_indicatorRadioContainer option_indicator indicatorRadio"></span></div>
                        <div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">I would prefer VA to reimburse me for my current childcare arrangement</span></div>
                      </div>
                    </div>
                  </div>
                </li>
                <li class="group_optionContainer">
                  <div class="layout_answer" data-test-name="option-i-would-prefer-va-provide-childcare-at-or-near-the-va-medical-facility">
                    <div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
                      <div class="row_row">
                        <div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_va_trx_apt_childcareoptions_radio_2" aria-describedby="10" aria-label="I would prefer VA provide childcare at or near the VA medical facility"
                            class="option_input" data-mds-value="2" value="2" hidden-name="onf_q_va_trx_apt_childcareoptions_radio"><span class="indicatorRadio_indicatorRadioContainer option_indicator indicatorRadio"></span></div>
                        <div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">I would prefer VA provide childcare at or near the VA medical facility</span></div>
                      </div>
                    </div>
                  </div>
                </li>
                <li class="group_optionContainer">
                  <div class="layout_answer" data-test-name="option-i-would-prefer-va-offer-access-to-licensed-childcare-that-is-separate-from-va">
                    <div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
                      <div class="row_row">
                        <div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_va_trx_apt_childcareoptions_radio_3" aria-describedby="10"
                            aria-label="I would prefer VA offer access to licensed childcare that is separate from VA" class="option_input" data-mds-value="3" value="3" hidden-name="onf_q_va_trx_apt_childcareoptions_radio"><span
                            class="indicatorRadio_indicatorRadioContainer option_indicator indicatorRadio"></span></div>
                        <div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">I would prefer VA offer access to licensed childcare that is separate from VA</span></div>
                      </div>
                    </div>
                  </div>
                </li>
              </ul>
            </div>
          </div>
        </fieldset>
      </div>
      <div class="questionBlock singleDropdownQuestion">
        <fieldset class="">
          <legend class="question_questionTitle"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
                class="validation_caption">Required</span></span><span
              class="questionCaption"><b>Would you like to provide additional feedback with a concern, compliment, or recommendation about your experience(s) with Kansas City VA Medical Center? Please select from one of the following options.</b>
              <u>Required</u></span></legend>
          <div class="layout_answers">
            <div>
              <div class="layout_notMobileScreenOnly"><!-- react-text: 473 --><!-- /react-text -->
                <div class="dropdown_dropdownContainer layout_answer singleDropdown_dropdownWrapper">
                  <div class="dropdown_dropdownSelector dropdown_dropdownSelector_isInactive" role="button" tabindex="0" aria-haspopup="true" aria-expanded="false">
                    <div class="dropdown_dropdownTitle">- Select your response -</div><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i>
                  </div>
                  <div role="application">
                    <ul role="menu" class="dropdown_dropdownList">
                      <li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-compliment"><!-- react-text: 481 -->Compliment<!-- /react-text --></li>
                      <li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-concern"><!-- react-text: 483 -->Concern<!-- /react-text --></li>
                      <li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-recommendation"><!-- react-text: 485 -->Recommendation<!-- /react-text --></li>
                      <li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-will-not-provide-additional-feedback"><!-- react-text: 487 -->Will not provide additional feedback<!-- /react-text --></li>
                    </ul>
                  </div>
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                class="validation_caption">Required</span></span><span class="questionCaption"><b>Can VA contact you about your feedback?</b> <u>Required</u></span></legend>
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The VA provides free, confidential support 24/7 for Veterans and their family
and friends. If you are in crisis, contact the Veterans Crisis Line: Dial 988
(Press 1) or 1 (800) 273-8255 (Press 1), text 838255, or visit
https://www.veteranscrisisline.net. If you are homeless or at risk of
homelessness, contact the National Call Center for Homeless Veterans (NCCHV) by
dialing 1 (877) 424-3838 or visiting https://www.va.gov/HOMELESS/.

OMB Number: 2900-0876
Expiration: 03/31/2023
Estimated Burden: 2 minutes


Help us serve you better

We want to hear about the health care appointment you made on November 28, 2022.
By indicating how much you agree or disagree with the statements below, you
directly help us improve VA services.

This survey should take you approximately 2 minutes to complete.


RequiredIt was easy to get my appointment. Required
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

1

2

3

4

5
RequiredI got my appointment on a date and time that worked for me. Required
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

1

2

3

4

5
When scheduling my appointment, I was treated with courtesy and respect.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

1

2

3

4

5
RequiredI am satisfied with the service I received from Kansas City VA Medical
Center. Required
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

1

2

3

4

5
During my most recent VA health care experience, I felt respected and
comfortable.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

1

2

3

4

5
RequiredI trust Kansas City VA Medical Center for my health care needs.
Required
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

1

2

3

4

5
RequiredDo you have a child or children that need care when you attend medical
appointments? This includes a child or children whom you are a caretaker for
(i.e., grandparent or relative). Required
 * Yes
 * No

RequiredIf VA were to provide options for childcare during your VA medical
appointments, which of the options would you most prefer? Required
 * I would prefer VA to reimburse me for my current childcare arrangement
 * I would prefer VA provide childcare at or near the VA medical facility
 * I would prefer VA offer access to licensed childcare that is separate from VA

RequiredWould you like to provide additional feedback with a concern,
compliment, or recommendation about your experience(s) with Kansas City VA
Medical Center? Please select from one of the following options. Required
- Select your response -

 * Compliment
 * Concern
 * Recommendation
 * Will not provide additional feedback

- Select your response -

Use the text box below to enter details of the additional feedback (optional).
Please do not include any personally identifiable information, Social Security
Number, Veteran ID, or medical information, but do provide details about your
experience.
0 Characters Typed / 400
RequiredCan VA contact you about your feedback? Required
 * Yes, VA can contact me about my patient experience.
 * No, I do not want VA to contact me about my patient experience.

Would you like to volunteer your demographic information to help VA better serve
you?
 * Yes
 * No


Next

We are asking for this information so that you can provide compliments,
recommendations, or concerns to VAReadjustment Counseling Service (RCS) Vet
Centers. By filling out this survey, you are authorizing VARCS Vet Centers
database access to retrieve Veteran contact information to follow up with you
accordingly for purposes of service recovery, potential crisis, or to learn more
about feedback you have shared regarding your experience with VARCS Vet Centers.
Your contact information and response may be referred to the Veterans Crisis
Line if an automated review indicates your response may be concerning. The
Veterans Crisis Line may contact you for follow up as a result of that referral.
VARCS Vet Centers may utilize individual Veteran survey data from this survey or
other sources to ensure the final scores truly and accurately represent the
experiences of Veterans. This survey is used to inform Congressional legislation
and budgets to help the VA better serve Veterans with educational assistance.
The information gathered from this survey will be maintained and stored in a
secure survey platform. VA will not disclose information collected on this form
to any source other than what has been authorized under the Privacy Act of 1974.
Your response is voluntary. Giving us your information is voluntary. Refusal to
provide your information will not result in the denial of benefits. VA will not
deny an individual benefits for refusing to provide information asked within
this survey. The responses you submit are considered confidential (38 U.S.C.
5701). Information submitted is subject to verification through computer
matching programs with other agencies. This information is collected in
accordance with section 3507 of the Paperwork Reduction Act of 1995.
Accordingly, we may not conduct or sponsor and you are not required to respond
to, a collection of information unless it displays a valid OMB number. We
anticipate that the time expended by all individuals who complete this survey
will average The Center for Women Veterans is exempt from the Paperwork
Reduction Act as found in the Public Law (P.L.) 103 section 509, 318(d). This
information is collected in accordance with section 3507 of the Paperwork
Reduction Act of 1995. Title 38, United States Code, allows us to ask for this
information. We estimate that you will need an average of 1 minute2 minutes3
minutes4 minutes5 minutes6 minutes to review the instructions and complete this
survey. The results of this survey will be used to inform opportunities for
program improvement in the quality of VARCS Vet Centers services. Participation
in this survey is voluntary, and your decision not to respond will have no
impact on VA benefitsVA or RCS Vet Centers confidentiality, benefits or services
which you may currently be receiving. . This includes the time it will take to
follow instructions, gather the necessary facts and respond to questions asked.
Customer satisfaction is used to gauge customer perceptions of VA services as
well as customer expectations and desires. The results of this survey will lead
to improvements in the quality of service delivery by helping to improve
educational assistance programs. Participation in this survey is voluntary and
failure to respond will have no impact on benefits to which you may be
entitled.VARCS Vet Centers cannot conduct or sponsor a collection of information
unless a valid OMB control number is displayed. You are not required to respond
to a collection of information if this number is not displayed. Valid OMB
control numbers can be located on the OMB Internet Page at
https://www.reginfo.gov/public/do/PRAMain. Information gathered will be kept
private to the extent provided by law.

Privacy Policy

If you have additional questions or concerns, please reach out to the Veterans
Experience Office.