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Go to Wipster
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All Collections

Getting Started

Account Settings

Manage Notifications
Manage Notifications
Written by Ted Schera
Updated over a week ago

**This article addresses managing notification preferences for Team Members
only. If you are a reviewer, or looking for information on turning off
notifications on an asset for a reviewer, please refer to: What notifications
will my clients / reviewers receive? **





Wipster sends notifications via email, browser notifications, and integrations. 



There are two types of email notifications. The first is an email that is sent
whenever a comment is made on a video or image you're associated with. Wipster
puts a buffer of 5 minutes on this to make sure people don't get too many
unwanted notifications. The second is an hourly digest that contains a summary
of all the activity across your account in the last hour, given that there has
been new activity.




Changing Email Notification Frequency



You will automatically receive email notifications. You can limit the 'New
Comments' notifications from the settings.



1. Log into your account.



2. Click on the settings dropdown menu with your name on it in the top right
hand corner and click on Account Settings, then click on the Notifications tab.



Browser Notifications



If we know anything, it's that your time is important and having to check your
account and videos and images constantly for updates can be time-consuming. Now
we've made that a breeze with our desktop notifications, giving your team a new
level of real-time collaboration and visibility of your account. Once you enable
it in your settings, you'll be receiving content-rich notifications displayed to
you in real-time, with links to take you directly to the specific activity,
whether that be to reply to a comment, view a new version or project folder.



Simply click the "Enable browser notifications" button and choose the
notifications types you want to receive, which includes when:





 * A media asset has been uploaded
   This toggle handles all notifications for any version that's uploaded or
   imported. These are the notifications contained in that bracket:
   - A new video or image has been uploaded
   - A new version of a video or image has been uploaded
   - A video has been imported from Vimeo
   - A video or image has failed to upload

 * A media asset has been downloaded
   This toggle handles notifications for any video or image that is downloaded
   by either a non-authenticated reviewer or a team member.

 * A media asset has been viewed
   This triggers whenever a team member or an invited reviewer views a video or
   image.

 * A media asset has been shared
   Created when someone shares a video or image via email. This is not
   applicable to creating shareable links.

 * A comment has been made
   Encompasses any kind of comment activity (comments, replies, public, team
   only). 

 * A media asset has been approved
   Occurs when anyone who has been asked to approve clicks the approval button,
   when anyone who has previously approved a video or image revokes that
   approval, and when it gets 100% approval from everyone who has asked for it.

 * A media asset has been published
   Occurs when any team member publishes a video you're involved with to Vimeo.

 * A to-do item has been completed
   Triggers when you or a team member completes or un-completes a to-do item on
   the video or image.

 



Team Member Notifications



Your team members will receive email notifications for activity on any video or
image in a folder they have access to, only if they have opened that video or
image to view at least once. Team member notifications are set up this way to
prevent every team member in your account getting notifications for activity on
all media.



If you wish to make sure a team member gets notifications for an asset that they
haven't viewed yet, you can add them as a reviewer via the share button.



Team members each have access to their own Account Settings and will be able to
navigate to the Notifications tab to change the frequency.



 



Reviewer / Client Notifications 



The notifications your reviewers will receive will depend on which of the two
sharing options you use (see this article for more: Sharing Media).



 * Sharing via private email - the reviewer will receive hourly notifications of
   new activity.

 * Sharing via shareable URL link - the reviewer will have the option to receive
   notifications only if they enter their email address to do so. 

 * If you’ve given your client a seat to your account by adding them as a Team
   Member, they will have their own login and settings for notifications that
   they can control as noted above.

 * Notifications can be turned off for individual assets.





Turn Off Notifications



Notifications can be disabled at the individual asset level. To toggle this off,
open the asset and click the information panel on the right side. Go to the
'Comments' tab, click the gear icon, and switch the toggle.







Slack Notifications



Once you’ve connected your Slack account to Wipster, you will have full control
as to what notifications you receive in your desired Slack channel(s).
Check out our full Slack article for more here.



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