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Effective URL: https://supportcenter.oncentrl.com/hc/en-us
Submission: On July 12 via manual from US — Scanned from DE
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Skip to main content * Sign in * Sign in Please sign in to view all the articles in the help center WELCOME TO OUR HELP CENTER. HOW CAN WE HELP? WELCOME TO BLUEVOYANT'S QUESTIONNAIRE RESPONSE VALIDATION AND MANAGEMENT HELP CENTER SEARCH * GETTING STARTED * RESPONDING TO ASSESSMENTS/ISSUES Most Helpful × MOST HELPFUL -------------------------------------------------------------------------------- * FREQUENTLY ASKED QUESTIONS * LOGIN AND PASSWORD RESET * ANSWERING A QUESTIONNAIRE * ASSIGNING QUESTIONS AND SECTIONS * RESPONDING TO AN ANSWERING ASSIGNMENT * SUBMITTING ANSWERS FOR A QUESTIONNAIRE * EVALUATING A QUESTIONNAIRE CATEGORIES CENTRLGPT RESPONSE360 QUESTIONNAIRES AND ASSESSMENTS ISSUES MANAGEMENT PRIVACY DOCUMENTS PRODUCT NEWS AND UPDATES * GETTING STARTED * Introducing CentrlGPT * CentrlGPT - Your AI-Powered Risk Copilot * CentrlGPT - Your AI-Powered Risk Analyst * SMART RESPONSE * Smart Response Introduction * Smart Response: FAQs * Run Smart Response * GETTING STARTED * Response360: FAQs * Response360 Introduction * Smart Response & Response Management Permissions * KNOWLEDGE BASE * Knowledge Base Introduction * Creating Q&A Records * Managing Q&A Records * Configuring Knowledge Base Fields * RESPONSE MANAGEMENT * Response Management Introduction * Adding and Managing Questionnaires * Edit Questionnaires * Answering Questionnaires * Answering Questionnaires: Options and Filters * Answering Questionnaires with Smart Response * RELEASE NOTES * May 2021 Pre-Release Notes * GENERAL * Invitations * Downloading All Files Attached to an Assessment * Internal and External Messaging for Assessments * Assessment Reminder and Past Due Notifications * RESPONDING TO ASSESSMENTS/SURVEYS * Responding to Assessments - Table Of Contents * Gaining/Receiving Assessment Access * Gaining and Granting Assessment Access * Answering an Assessment * Question tags on Client Connect * Viewing an Assessment * Export an Assessment for Offline Answering * Import Offline Answers in an Assessment * Answering Assessments in Bulk * Managing your Documents * Uploading Documents to Assessments * Viewing and Downloading All Files Attached to an Assessment * Assigning Questions * Submitting Assignments * Assigning Questions for Answering * Bulk-assigning Questions * Responding to Assignments * Add or Change Assessment Collaborators * Question History and Applying Filters * Question History When Answering * Applying Filters * Reviewing and Submitting Assessments * Review Assessment * Submitting Answers Back to your External Partner * GENERAL * Issues Management Overview * Issue Statuses * Viewing Issue History * RESPONDING TO ISSUES * Quick Start Guide - Responding to Issues * Viewing a Received Issue * Viewing Issues * Updating the Status for a Received Issue * External Messaging for Issues * Downloading Reference Documents for an Issue * Internal Collaboration within an Issue * Editing Issue Owner - Client Connect * Adding an Existing User as Internal Collaborator * Add New Internal Collaborators "On-the-Fly" * Add an Internal Collaborator using Internal Comments * Removing an Internal Collaborator * Creating and Publishing Management Updates * Creating Management Updates * Editing a Management Update * Deleting a Management Update * Publishing Management Updates * DATA INVENTORY * Data Inventory Surveys * CREATING AND PUBLISHING DOCUMENT FOLDERS * Documents Overview - Client Connect * Approving and Publishing a Document Folder * Bulk Publishing Folders * Publishing Documents as Read-only * VIEWING AND DOWNLOADING DOCUMENT FOLDERS * Documents Overview - Partner Connect * Viewing a Received Document * MANAGING DOCUMENT FOLDERS * Folder Overview Page * Adding or Removing Files from an Existing Document Folder * Uploading Files for a New Period of a Recurring Folder * Viewing Recipients of a Document Folder * Revoking Document Folder Access to a Recipient * Comments and Messaging * FILE LIBRARY * File Library Overview * Updating A File * Adding Files To The File Library * Uploading Large Files to the File Library * Deleting Files From The File Library * Applying and Removing File Tags * DOCUMENT REQUESTS * Requesting a Document * Responding To Document Requests * RESPONDER RELEASE NOTES * CENTRL May 2024 Responder Release Notes * RELEASE NOTES * July 2024 - Pre-Release Notes * 2024 * June 2024 - Maintanence Notice * May 2024 - Release Notes * February 2024 - Release Notes * New Feature Alert * January 2024 - Maintanence Notice * 2023 * December 2023 - Release Notes * October 2023 - Release Notes * August 2023 - Maintenance Notice * July 2023 Release Notes * May 2023 Release Notes * 2022 * December 2022 Release Notes * October 2022 Release Notes * July 2022 Release Notes * May 2022 Release Notes * February 2022 Release Notes * 2021 * December 2021 - Release Notes * October 2021 - Release Notes * July 2021 - Release Notes * May 2021 - Release Notes * February 2021 - Release Notes * 2020 * December 2020 - Release Notes * September 2020 - Release Notes * August 2020 - Release Notes * June 2020 - Release Notes * April 2020 - Release Notes * 2019 * December 2019 - Release Notes * October 2019 - Release Notes * August 2019 - Release Notes * July 2019 - Release Notes * May 2019 - Release Notes * 2018 * December 2018 - Release Notes * October 2018 - Release Notes * September 2018 - Release Notes * July 2018 - Release Notes * May 2018 - Release Notes * 2017 * December 2017 - Release Notes * October 2017 - Release Notes * September 2017 - Release Notes * July 2017 - Release Notes * June 2017 - Release Notes * 2016 * November 2016 - Release Notes * RELEASE CALENDAR * Release Calendar 2024 * Release Calendar 2023 * Release Calendar 2022 * Release Calendar 2021 * Release Calendar 2020 * Release Calendar 2019 * OUTAGE HISTORY * CENTRL Outages * GUEST * Frequently Asked Questions (Guest) * SECURITY * Completing Registration for CENTRL * Logging into CENTRL * Account Lockout Policy * Password Reset * Changing Password in the App * Password Policy * CENTRL NETWORK BASICS * Corporate Email Configuration * Corporate Network Configuration for CENTRL * MANAGING YOUR COMPANY * Partner Space * Company Logos and Vetting * MANAGE TABLE VIEWS * Search and Filter Attributes * GENERAL * Viewing Open Tickets * What is CENTRL? * Selecting The Appropriate Module: Client Connect vs Partner Connect * What are the pricing plans offered? * Viewing and Updating My Profile * My Connections * QUICK START GUIDES * QSG: Responding to Assessments * QSG: Responding to Issues * BLUEVOYANT * Conducting Self-Attestation * FIS QUICK START GUIDES * Quick Start Guide - Privacy360 * QUICK START GUIDES * CENTRL Quick Start Guide - Vendor360: Managing the Vendor & Assessment Processes * CENTRL Quick Start Guide - Responding to Inherent Risk Assessments * QUICK START GUIDES * Quick Start Guide - Responding to Assessments * Quick Start Guide - Responding To Issues home X Email Support Support Email: support@oncentrl.com