shop.lww.com
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Submitted URL: http://shop.lww.com/merchandise
Effective URL: https://shop.lww.com/merchandise
Submission: On July 06 via manual from US — Scanned from DE
Effective URL: https://shop.lww.com/merchandise
Submission: On July 06 via manual from US — Scanned from DE
Form analysis 9 forms found in the DOM
/search
<form id="searchbox" class="mz-searchbox mz-searchbox-expands" action="/search">
<label for="selectboxsearch">
<select class="mz-searchbox-categories search-category" name="facetValueFilter" data-mz-contextify="[value=""]" data-mz-contextify-attr="selected" aria-label="Select search options" aria-labelledby="Select search options"
title="Select search options" id="selectboxsearch" role="listbox" data-mz-contextify-val="selected">
<option value="">All Products</option>
<option value="tenant~producttype:book:3">Book</option>
<option value="tenant~producttype:journal:15">Journal</option>
<option value="tenant~producttype:ebook:8">eBook</option>
<option value="tenant~producttype:chart:10">Chart </option>
<!-- Commenting Below Code as all the categories will come from theme settings -->
</select>
</label>
<span class="mz-searchbox-field">
<label for="searchInputBox">
<span class="twitter-typeahead" style="position: relative; display: inline-block; direction: ltr;"><input tabindex="-1" aria-label="Search box" aria-labelledby="searchInputBox" title="Type here to search" role="searchbox" type="search"
class="mz-searchbox-input search-text tt-hint" autocomplete="off" data-mz-role="searchquery" readonly="" spellcheck="false"
style="position: absolute; top: 0px; left: 0px; border-color: transparent; box-shadow: none; opacity: 1; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0);"><input tabindex="0" aria-label="Search box"
aria-labelledby="searchInputBox" title="Type here to search" role="searchbox" placeholder="Search Author, Title, ISBN or Keywords" type="search" class="mz-searchbox-input search-text tt-input" autocomplete="off" id="searchInputBox"
name="query" data-mz-role="searchquery" spellcheck="false" dir="auto" style="position: relative; vertical-align: top; background-color: transparent;">
<pre aria-hidden="true"
style="position: absolute; visibility: hidden; white-space: pre; font-family: FiraSans-Regular; font-size: 18px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
<span class="tt-dropdown-menu" style="overflow-y: scroll; position: absolute; top: 100%; left: 0px; z-index: 100; display: none; right: auto;">
<div class="tt-dataset-pages"></div>
<div class="tt-dataset-terms"></div>
</span>
</span>
</label>
<button class="mz-searchbox-button" aria-label="Find Products" type="submit">Search</button>
<span class="mz-error-message-search mz-global-search">
<p>Please enter a keyword to begin search.</p>
</span>
</span>
<select class="mz-searchbox-categories-region" name="categoryId" data-mz-contextify="[value=""]" data-mz-contextify-attr="selected" data-mz-contextify-val="selected">
</select>
</form>/search
<form id="pageheader_searchbox" class="mz-mobile-search mz-searchbox mz-searchbox-expands searchbox" action="/search">
<label for="selectboxsearcha">
<select style="display:none" class="mz-searchbox-categories search-category" name="facetValueFilter" data-mz-contextify="[value=""]" aria-label="Select search options" aria-labelledby="Select search options"
data-mz-contextify-attr="selected" title="Select search options" role="listbox" id="selectboxsearcha" data-mz-contextify-val="selected">
<option value="">All Products</option>
<option value="tenant~producttype:book:3">Book</option>
<option value="tenant~producttype:journal:15">Journal</option>
<option value="tenant~producttype:ebook:8">eBook</option>
<option value="tenant~producttype:chart:10">Chart </option>
<!-- Commenting Below Code as all the categories will come from theme settings -->
</select>
</label>
<span class="mz-searchbox-field">
<span class="twitter-typeahead" style="position: relative; display: inline-block; direction: ltr;"><input type="search" class="mz-searchbox-input search-text tt-hint" autocomplete="off" data-mz-role="searchquery" readonly="" spellcheck="false"
tabindex="-1" style="position: absolute; top: 0px; left: 0px; border-color: transparent; box-shadow: none; opacity: 1; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0);"><input placeholder="" type="search"
class="mz-searchbox-input search-text tt-input" autocomplete="off" name="query" data-mz-role="searchquery" spellcheck="false" dir="auto" style="position: relative; vertical-align: top; background-color: transparent;">
<pre aria-hidden="true"
style="position: absolute; visibility: hidden; white-space: pre; font-family: FiraSans-Regular; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
<span class="tt-dropdown-menu" style="overflow-y: scroll; position: absolute; top: 100%; left: 0px; z-index: 100; display: none; right: auto;">
<div class="tt-dataset-pages"></div>
<div class="tt-dataset-terms"></div>
</span>
</span>
<button class="mz-searchbox-button" tabindex="0" type="submit">Search</button>
</span>
<span class="mz-error-message-search mz-mobile-header-search">
<p>Please enter a keyword to begin search.</p>
</span>
<select class="mz-searchbox-categories-region" name="categoryId" data-mz-contextify="[value=""]" data-mz-contextify-attr="selected" data-mz-contextify-val="selected">
</select>
</form>/search
<form id="fixedhead_searchbox" class="mz-searchbox mz-searchbox-expands" action="/search">
<label for="selectboxsearchfixhead">
<span class="mz-searchbox-field fixed-head-search">
<span class="twitter-typeahead" style="position: relative; display: inline-block; direction: ltr;"><input type="search" class="mz-searchbox-input search-text tt-hint" autocomplete="off" data-mz-role="searchquery" readonly="" spellcheck="false"
tabindex="-1" style="position: absolute; top: 0px; left: 0px; border-color: transparent; box-shadow: none; opacity: 1; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0);"><input
placeholder="Search Author, Title, ISBN or Keywords" type="search" id="fixed-header-input" class="mz-searchbox-input search-text tt-input" autocomplete="off" name="query" data-mz-role="searchquery" spellcheck="false" dir="auto"
style="position: relative; vertical-align: top; background-color: transparent;">
<pre aria-hidden="true"
style="position: absolute; visibility: hidden; white-space: pre; font-family: FiraSans-Regular; font-size: 12px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
<span class="tt-dropdown-menu" style="overflow-y: scroll; position: absolute; top: 100%; left: 0px; z-index: 100; display: none; right: auto;">
<div class="tt-dataset-pages"></div>
<div class="tt-dataset-terms"></div>
</span>
</span>
<button class="mz-searchbox-button" title="submit search" role="submit search" aria-label="submit search" type="submit"> <span class="utility-icon fix-search"><img src="/resources/images/icon-search-1.png" alt="search icon"></span> </button>
</span>
</label>
<span class="mz-error-message-search mz-fixed-header-search">
<p>Please enter a keyword to begin search.</p>
</span>
<select class="mz-searchbox-categories-region" name="categoryId" data-mz-contextify="[value=""]" data-mz-contextify-attr="selected" data-mz-contextify-val="selected">
</select>
<label for="selectboxsearchb">
<select class="mz-searchbox-categories search-category" style="display:none;" name="facetValueFilter" data-mz-contextify="[value=""]" data-mz-contextify-attr="selected" aria-label="Select search options" id="selectboxsearchb"
aria-labelledby="Select search options" title="Select search options" role="listbox" data-mz-contextify-val="selected">
<option value=""></option>
</select>
</label>
</form>/search
<form id="mobile_searchbox" class="mz-mobile-search mz-searchbox mz-searchbox-expands" action="/search">
<label for="selectboxsearchc">
<select style="display:none" class="mz-searchbox-categories search-category" name="facetValueFilter" data-mz-contextify="[value=""]" data-mz-contextify-attr="selected" aria-label="Select search options"
aria-labelledby="Select search options" id="selectboxsearchc" title="Select search options" role="listbox" data-mz-contextify-val="selected">
<option value="">All Products</option>
<option value="tenant~producttype:book:3">Book</option>
<option value="tenant~producttype:journal:15">Journal</option>
<option value="tenant~producttype:ebook:8">eBook</option>
<option value="tenant~producttype:chart:10">Chart </option>
<!-- Commenting Below Code as all the categories will come from theme settings -->
</select>
</label>
<span class="mz-searchbox-field">
<span class="twitter-typeahead" style="position: relative; display: inline-block; direction: ltr;"><input type="search" class="mz-searchbox-input search-text tt-hint" autocomplete="off" data-mz-role="searchquery" readonly="" spellcheck="false"
tabindex="-1" style="position: absolute; top: 0px; left: 0px; border-color: transparent; box-shadow: none; opacity: 1; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0);"><input
placeholder="Search Author, Title, ISBN or Keywords" type="search" class="mz-searchbox-input search-text tt-input" autocomplete="off" name="query" data-mz-role="searchquery" spellcheck="false" dir="auto"
style="position: relative; vertical-align: top; background-color: transparent;">
<pre aria-hidden="true"
style="position: absolute; visibility: hidden; white-space: pre; font-family: FiraSans-Regular; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
<span class="tt-dropdown-menu" style="overflow-y: scroll; position: absolute; top: 100%; left: 0px; z-index: 100; display: none; right: auto;">
<div class="tt-dataset-pages"></div>
<div class="tt-dataset-terms"></div>
</span>
</span>
<button class="mz-searchbox-button" type="submit">Search</button>
</span>
<span class="mz-error-message-search mz-mobile-header-search">
<p>Please enter a keyword to begin search.</p>
</span>
<select class="mz-searchbox-categories-region" name="categoryId" data-mz-contextify="[value=""]" data-mz-contextify-attr="selected" data-mz-contextify-val="selected">
</select>
</form>Name: returnlist —
<form name="returnlist">
<select name="booksubject" onchange="window.top.location=document.returnlist.booksubject.options[document.returnlist.booksubject.selectedIndex].value;" class="productmore3" title="returnType" aria-label="return type">
<option selected="selected">Select Return Type.....</option>
<option value="#ind">Individual Customers in the U.S. & Canada</option>
<option value="#bookstore">Bookstore Accounts in the U.S.</option>
<option value="#bookstoreca">Bookstore Accounts in Canada</option>
<option value="#cat">Catalog Accounts</option>
<option value="#indout">Individual Customers outside the U.S. & Canada</option>
<option value="#bkstout">Wholesaler/Bookstore Accounts outside the U.S. & Canada</option>
</select>
</form><form id="mktoForm_1967" novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutLeft" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 171px;">
<style type="text/css">
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton {
color: #fff;
border: 1px solid #75ae4c;
padding: 0.4em 1em;
font-size: 1em;
background-color: #99c47c;
background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
background-image: -webkit-linear-gradient(top, #99c47c, #75ae4c);
background-image: -moz-linear-gradient(top, #99c47c, #75ae4c);
background-image: linear-gradient(to bottom, #99c47c, #75ae4c);
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:hover {
border: 1px solid #447f19;
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:focus {
outline: none;
border: 1px solid #447f19;
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:active {
background-color: #75ae4c;
background-image: -webkit-gradient(linear, left top, left bottom, from(#75ae4c), to(#99c47c));
background-image: -webkit-linear-gradient(top, #75ae4c, #99c47c);
background-image: -moz-linear-gradient(top, #75ae4c, #99c47c);
background-image: linear-gradient(to bottom, #75ae4c, #99c47c);
}
</style>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 0px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" placeholder="Email Address" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoButtonRow"><span class="mktoButtonWrap mktoSimple" style="margin-left: 120px;"><button type="submit" class="mktoButton">Submit</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
value="1967"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="681-FHE-429">
</form><form id="form-addressUpdate" data-contactid="" class="form-addressUpdate-popup">
<div class="row" style="display: none;">
<div class="large-6 columns">
<label>First Name <input type="text" name="firstname" id="address_firstname" class="">
</label>
</div>
<div class="large-6 columns">
<label>Last Name <input type="text" name="lastname" id="address_lastname" class="">
<input type="text" name="email" id="address_email" class="">
</label>
</div>
</div>
<div class="row">
<div class="large-6 medium-6 small-12 columns">
<input type="hidden" name="id" id="contactid">
<input type="hidden" name="type" id="addresstype">
<label>Address* <input type="text" name="address-line-1" id="address_address1" class="">
<span class="address_address1 popup-error-msg">Street address required</span>
</label>
</div>
<div class="large-6 medium-6 small-12 columns">
<label>Address Line 2 <input type="text" name="address-line-2" id="address_address2" class="">
</label>
</div>
</div>
<div class="row">
<div class="large-12 medium-12 small-12 columns">
<label>City* <input type="text" name="city" id="address_city" class="">
<span class="address_city popup-error-msg">City or town required</span>
</label>
</div>
</div>
<div class="row">
<div class="large-6 medium-6 small-12 columns">
<label>Country* <select id="address_country" data-mz-value="address.countryCode">
<option>Country</option>
<option value="US">United States</option>
<option value="CA">Canada</option>
<option value="AF">Afghanistan</option>
<option value="AL">Albania</option>
<option value="DZ">Algeria</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AG">Antigua and Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia</option>
<option value="AW">Aruba</option>
<option value="SH">Ascension and Tristan da Cunha Saint Helena</option>
<option value="AU">Australia</option>
<option value="AT">Austria</option>
<option value="AZ">Azerbaijan</option>
<option value="BS">Bahamas</option>
<option value="BH">Bahrain</option>
<option value="BD">Bangladesh</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus</option>
<option value="BE">Belgium</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan</option>
<option value="BO">Bolivia</option>
<option value="BQ">Bonaire</option>
<option value="BA">Bosnia and Herzegovina</option>
<option value="BW">Botswana</option>
<option value="BR">Brazil</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei Darussalam</option>
<option value="BG">Bulgaria</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi</option>
<option value="KH">Cambodia</option>
<option value="CM">Cameroon</option>
<option value="CV">Cape Verde</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic</option>
<option value="TD">Chad</option>
<option value="CL">Chile</option>
<option value="CN">China</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="HR">Croatia</option>
<option value="CW">Curacao</option>
<option value="CY">Cyprus</option>
<option value="CZ">Czech Republic</option>
<option value="CD">Democratic Republic of the Congo</option>
<option value="DK">Denmark</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic</option>
<option value="TL">East Timor</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia</option>
<option value="ET">Ethiopia</option>
<option value="FK">Falkland Islands (Malvinas)</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland</option>
<option value="FR">France</option>
<option value="GF">French Guiana</option>
<option value="PF">French Polynesia</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia</option>
<option value="DE">Germany</option>
<option value="GH">Ghana</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece</option>
<option value="GL">Greenland</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GT">Guatemala</option>
<option value="GG">Guernsey</option>
<option value="GN">Guinea</option>
<option value="GY">Guyana</option>
<option value="GW">Guinea-Bissau</option>
<option value="HT">Haiti</option>
<option value="VA">Holy See (Vatican City State)</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong</option>
<option value="HU">Hungary</option>
<option value="IS">Iceland</option>
<option value="IN">India</option>
<option value="ID">Indonesia</option>
<option value="IQ">Iraq</option>
<option value="IE">Ireland</option>
<option value="IM">Isle of Man</option>
<option value="IL">Israel</option>
<option value="IT">Italy</option>
<option value="CI">Ivory Coast</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan</option>
<option value="JO">Jordan</option>
<option value="KZ">Kazakhstan</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="KW">Kuwait</option>
<option value="KG">Kyrgyzstan</option>
<option value="LA">Lao People's Democratic Republic</option>
<option value="LV">Latvia</option>
<option value="LB">Lebanon</option>
<option value="LS">Lesotho</option>
<option value="LR">Liberia</option>
<option value="LY">Libya</option>
<option value="LI">Liechtenstein</option>
<option value="LT">Lithuania</option>
<option value="LU">Luxembourg</option>
<option value="MO">Macao</option>
<option value="MK">Macedonia</option>
<option value="MG">Madagascar</option>
<option value="MW">Malawi</option>
<option value="MY">Malaysia</option>
<option value="MV">Maldives</option>
<option value="ML">Mali</option>
<option value="MT">Malta</option>
<option value="MH">Marshall Islands</option>
<option value="MQ">Martinique</option>
<option value="MR">Mauritania</option>
<option value="MU">Mauritius</option>
<option value="YT">Mayotte</option>
<option value="MX">Mexico</option>
<option value="MD">Moldova</option>
<option value="MC">Monaco</option>
<option value="MN">Mongolia</option>
<option value="ME">Montenegro</option>
<option value="MS">Montserrat</option>
<option value="MA">Morocco</option>
<option value="MZ">Mozambique</option>
<option value="MM">Myanmar</option>
<option value="NA">Namibia</option>
<option value="NR">Nauru</option>
<option value="NP">Nepal</option>
<option value="NL">Netherlands</option>
<option value="NC">New Caledonia</option>
<option value="NZ">New Zealand</option>
<option value="NI">Nicaragua</option>
<option value="NE">Niger</option>
<option value="NG">Nigeria</option>
<option value="NU">Niue</option>
<option value="NO">Norway</option>
<option value="OM">Oman</option>
<option value="PK">Pakistan</option>
<option value="PW">Palau</option>
<option value="PS">Palestine</option>
<option value="PA">Panama</option>
<option value="PG">Papua New Guinea</option>
<option value="PY">Paraguay</option>
<option value="PE">Peru</option>
<option value="PH">Philippines</option>
<option value="PN">Pitcairn</option>
<option value="PL">Poland</option>
<option value="PT">Portugal</option>
<option value="QA">Qatar</option>
<option value="KR">Republic of Korea</option>
<option value="CG">Republic of the Congo</option>
<option value="RO">Romania</option>
<option value="RU">Russian Federation</option>
<option value="RW">Rwanda</option>
<option value="RE">Réunion</option>
<option value="KN">Saint Kitts and Nevis</option>
<option value="LC">Saint Lucia</option>
<option value="VC">Saint Vincent and the Grenadines</option>
<option value="WS">Samoa</option>
<option value="SM">San Marino</option>
<option value="ST">Sao Tome and Principe</option>
<option value="SA">Saudi Arabia</option>
<option value="SN">Senegal</option>
<option value="RS">Serbia</option>
<option value="SC">Seychelles</option>
<option value="SL">Sierra Leone</option>
<option value="SG">Singapore</option>
<option value="SX">Sint Maarten</option>
<option value="SK">Slovakia</option>
<option value="SI">Slovenia</option>
<option value="SB">Solomon Islands</option>
<option value="SO">Somalia</option>
<option value="ZA">South Africa</option>
<option value="ES">Spain</option>
<option value="LK">Sri Lanka</option>
<option value="SR">Suriname</option>
<option value="SZ">Swaziland</option>
<option value="SE">Sweden</option>
<option value="CH">Switzerland</option>
<option value="SY">Syrian Arab Republic</option>
<option value="TW">Taiwan</option>
<option value="TJ">Tajikistan</option>
<option value="TZ">Tanzania</option>
<option value="TH">Thailand</option>
<option value="TG">Togo</option>
<option value="TK">Tokelau</option>
<option value="TO">Tonga</option>
<option value="TT">Trinidad and Tobago</option>
<option value="TN">Tunisia</option>
<option value="TR">Turkey</option>
<option value="TM">Turkmenistan</option>
<option value="TC">Turks and Caicos Islands</option>
<option value="TV">Tuvalu</option>
<option value="UG">Uganda</option>
<option value="UA">Ukraine</option>
<option value="AE">United Arab Emirates</option>
<option value="GB">United Kingdom</option>
<option value="UY">Uruguay</option>
<option value="UZ">Uzbekistan</option>
<option value="VU">Vanuatu</option>
<option value="VE">Venezuela</option>
<option value="VN">Vietnam</option>
<option value="WF">Wallis and Futuna</option>
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Knowing in the healthcare field is hard, but not knowing is even harder. At
whichever point you are on the learning curve, Lippincott® supports your
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View All Nurs Ed Products
Products by Specialty Assessment Assisting (CNA) Community Health Dosage
Calculation ECG Interpretation Fundamentals Gerontology Lab and Diagnostic
Testing Maternal and Women's Health Medical Surgical Pathophysiology
Pediatric and Child Health Practical and Vocational Nursing Psychiatric and
Mental Health Research and Statistics Skills and Procedures Test Prep &
Review Theory
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Critical Care Diagnosis, Care Planning and Process Drug Guides Emergency
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Science Massage Therapy Medical Transcription Nutrition Occupational Therapy
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Technology Speech Pathology
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Anatomy Orthopedics Family Medicine, General Practice and Primary Care
Internal Medicine Cardiology Surgery - General Neurology Radiology Pathology
Oncology Obstetrics and Gynecology Anesthesiology Pediatrics Ophthalmology
Psychiatry Physical Medicine and Rehabilitation Basic Science Emergency
Medicine Critical Care Medicine Clerkship/Rotations Surgery - Plastic and
Reconstructive Infectious Diseases Pharmacology Dermatology Nephrology Pain
Management Optometry Neuroscience Physician Assistant Public Health
Gastroenterology and Hepatology
* Nursing
Fundamentals Medical - Surgical Nursing Reference Practitioner and Advanced
Practice Pediatric and Child Health Nursing Skills and Procedures Maternal
and Women's Health Nursing Administration, Management and Leadership
Community Health Pharmacology, Dosage Calculation Assessment Practical and
Vocational (LPN/LVN) Critical Care Psychiatric and Mental Health Cardiac Care
Gerontology Maternity and Pediatric Nursing Test Preparation and Review
Nursing Pathophysiology Issues and Trends Emergency Theory Assisting (CNA)
Nursing Research & Statistics Diagnosis, Care Planning and Process Dosage
Calculation ECG Interpretation Lab and Diagnostic Testing Drug Guides
Midwifery Anesthesia
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POD (Print on Demand)
Print-on-demand titles are not returnable or refundable.
Journals
Your subscription may be cancelled entitling you to a refund for all un-mailed
issues. Please contact Customer Service to request a cancellation.
If you have a registered account on shop.LWW.com you can submit a cancellation
request online! Log in and follow these instructions:
* Click on My Account > Subscriptions
* Find and select the subscription for which you’d like to request
cancellation. If the item is eligible for cancellation, the Cancel link will
be available.
* Click Cancel and complete the required information and submit your return
request.
If your subscription history is empty, contact Customer Service to have your
account number added to your online account.
Digital Products (CoursePoint, Vitalsource eBooks, PrepU, vSim, etc.)
Your digital product may be eligible for a full refund if requested within 14
days of the activation date AND if there has been no usage on the product.
Please call, email or chat with Customer Service to request a refund.
Software/Video Access Codes (Aclands, Bates Visual Guide, etc.)
You may return software/video access code(s) if it is unopened, without
activation or installation. Please follow the physical return instructions
below.
Downloadable Products (Stedmans, etc.)
Downloadable products are not returnable or refundable.
For physical product returns, please follow these three easy steps:
1. Download a pre-printed mailing label (.pdf format)
2. Please include the invoice/packing slip for the products you are returning
inside the package. This will allow us to easily locate your account and the
order you are returning. You can print your invoice here. If you do not have
your invoice and you are unable to print it, please include the name associated
with the order, the complete shipping address and a contact phone number so we
can properly credit your account.
3. Affix the courtesy return label securely to your package and mail it from
your local post office.
NOTE: The merchandise return label is available in .PDF format and requires
Adobe Acrobat Reader to view. If you do not have the Acrobat Reader plug-in or
application software installed on your computer, click on the logo below to
obtain a free copy.
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WOLTERS KLUWER / LWW RETURN POLICY FOR RETAIL AND SCHOOL ACCOUNTS IN THE UNITED
STATES
(Updated March 2023)
* Claims for incorrect shipments, short-supplied, damaged, or duplicated stock
must be received no later than ninety (90) days from invoice date. Claims
should be made by telephone to LWW Customer Service at 877-832-5919 or by
email to bookstores@lww.com (for retailers) and educsales@lww.com (for
schools).
* All items being returned must be accompanied with the packing list, the
invoice, and the chargeback or claim paperwork for each box returned with the
billing account number, the original order number, title of the item, ISBN,
and quantities being returned. Wolters Kluwer does not require an RA number.
* Returning damaged products:
* If you received a damaged or unsaleable product in your order, your return
must be made within ninety (90) days from the invoice date.
* When reporting damaged products, please supply photos (if possible) of the
damages to the products and the boxes they were delivered in. Please also
include the tracking numbers. You can send this to bookstores@lww.com (for
retailers) and educsales@lww.com (for schools).
* Packing slip/invoice included with return must be clearly marked "received in
damaged condition."
* Collect shipping account customers must report their claims for LWW
publications damaged in transit directly to their preferred collect carrier.
Returning overstock products:
LWW will accept overstock and manufacturer defective returns of LWW Publications
from U.S. and Canadian bookstore accounts during the life span of an edition and
for one hundred and eighty (180) days after an edition has been declared by LWW
to be superseded. Please use the Retail Toolbox to see a list of out-of-print
titles that are no longer eligible for return.
Overstock returns will only be accepted if they are delivered at the customer's
expense, door-to-door freight pre-paid, to our distribution center. Credit will
only be issued when the overstock is returned in re-saleable, undamaged
condition. All returns must be made to:
* Wolters Kluwer
10650 Toebben Dr.
Independence, Ky. 41051
Re-saleable/undamaged condition is defined as:
* no bent corners on covers
* no folded or soiled pages (dirt, fingerprints, bookseller stamps, glue,
stickers or markings of any kind)
* no torn covers or pages
* no frayed, scuffed or worn covers
* no broken, bent, folded or creased spines
* software, videos, CD-ROMs, digital access codes in original sealed condition
* access code inside front cover has not been scratched off (activated or not)
Returned products not meeting the above conditions may not be given appropriate
credit.
Returning digital products:
Shipped access codes in shrink-wrap packaging are non-returnable/refundable if
shrink-wrapping is opened or damaged.
Returns for electronic codes are eligible if they have not been activated.
E-mailed access codes should be emailed backto bookstores@lww.com (for
retailers) and educsales@lww.com (for schools). Please include the un-activated
codes, the chargeback/claim paperwork showing the billing account number, the
original order number, title, ISBN, and quantities being returned. We will
confirm codes received have not been activated and a credit will be issued to
the billing account. Codes that have been activated are considered used.
Please note: Wolters Kluwer Health is not responsible for any returns not sent
back to our distribution center located at 10650 Toebben Dr. Independence KY
41051. Should a return be sent to the wrong address it is the responsibility of
the customer to contact the shipping company or distribution center where the
return was sent. Credit will not be issued for books not received in our
distribution center.
WOLTERS KLUWER / LWW RETURN POLICY FOR BOOKSTORE ACCOUNTS IN CANADA
(Updated September 2022)
* Please visit Login Brothers Canada’s Bookstore Returns Policy at
www.lb.ca/returns.
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WOLTERS KLUWER / LWW RETURN POLICY FOR CATALOG ACCOUNTS
All items are sold on a non-returnable basis. Returns are only accepted for
defective items or items damaged in shipping.
Claims for incorrect shipments, short-supplied or duplicated stock must be
received no later than ninety (90) days from invoice date. Claims should be made
by telephone to LWW Customer Service at 877-832-5919 or bookstores@lww.com.
Returns of products received from LWW in damaged or unsaleable condition must be
made within ninety (90) days from invoice date. Returns documentation must be
clearly marked "Received in damaged condition."
Preauthorization by LWW is required before you make any return. For approval
call 877-832-5919 or email bookstores@lww.com. Once the return is approved, a
replacement order will be sent for the damaged/defective product. You need to
include a copy of the LWW invoice or invoice number for the original sale of all
LWW product(s) being returned. The documentation must be enclosed with the
returned product(s). LWW will not accept returns of electronic media titles if
the shrink-wrapping has been opened or damaged. Returns will only be accepted if
they are delivered to our distribution center at the address below:
* Wolters Kluwer
10650 Toebben Dr.
Independence, Ky. 41051
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WOLTERS KLUWER / LWW RETURN POLICY FOR INDIVIDUAL ACCOUNTS OUTSIDE THE U.S. &
CANADA
* All returns must be pre-authorized in accordance the LWW's International
Returns Policy.
* Return must be in route to LWW within 30 days of authorization.
* Shipments must be consigned to:
* Wolters Kluwer
10650 Toebben Dr.
Independence, Ky. 41051
* Tel: 1-301 223 2300
Fax: 1-301 223 2365
Email: Submit a service request
* All shipments must be made on Delivered Duty Paid terms (also known as DDP,
in which the seller fulfills their obligation when the goods have been made
available at the named place in the country of importation. The seller has to
bear the risks and costs, including duties, taxes and other charges of
delivering the goods thereto, cleared for importation). All charges
(including, but not limited to, inland freight, ocean/air freight, customs
charges, forwarder fees) to be prepaid by customer from the customer's door
to our door.
* Copies of all documentation must be forwarded to LWW immediately upon
shipping. Documents include, but are not limited to:
* Ocean/Air Bill of Lading
* Packing List
* Commercial Invoice
* Any requests for Power of Attorney must be made to the shipper. Lippincott
Williams & Wilkins will not honor requests for Power of Attorney.
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WOLTERS KLUWER / LWW RETURN POLICY FOR WHOLESALER/BOOKSTORE ACCOUNTS OUTSIDE THE
UNITED STATES AND CANADA
(Updated February 2016)
Returns Policy for Wholesalers & Retailers in the following areas: Asia, India,
Japan, Middle East, Africa, Central & South America and the Caribbean (including
Puerto Rico and USVI)
Please note: Australia and New Zealand customers who buy from Australia office
should contact directly the Australia office at Lippincott Williams & Wilkins
Pty Ltd. PO Box 725, Broadway, NSW 2007, Australia or by email to
LWWcustservANZ@wolterskluwer.com
1. Claims for short-supply, damaged, over-supplied or duplicated stock:
* A. Must be received no later than ninety (90) days from the date of
invoice. No credit will be issued for such claims if received by
Lippincott Williams & Wilkins (LWW) after ninety (90) days from the date
of invoice without exception.
* B. Claims should be faxed with a copy of the original invoice to
1-301-223-2365 ATTN: LWW International Customer Service, or emailed with
a copy of the original invoice to one of the following email addresses:
MiddleEastAfrica@wolterskluwer.com
CentralSouthAmerica@wolterskluwer.com
Europe@wolterskluwer.com
AsiaPacific@wolterskluwer.com
* C. A return authorization will be faxed or e-mailed to the customer. The
customer-completed returns authorization form must accompany shipment.
The shipping charges for returning to LWW damaged, over-supplied or
duplicated stock will be borne by LWW.
2. Claims for mis-bound stock:
* A. May be returned for credit as long as the title remains in print.
* B. Claims should be faxed to 1-301-223-2365, ATTN: LWW International
Customer Service or e-mailed to:
MiddleEastAfrica@wolterskluwer.com
CentralSouthAmerica@wolterskluwer.com
Europe@wolterskluwer.com or
AsiaPacific@wolterskluwer.com
Please note: The customer should also fax copies of the original
invoice(s).
* C. A return authorization will be faxed or e-mailed to the customer. The
customer-completed returns authorization form must accompany shipment.
Only covers, spines and title pages need to be returned. Shipping charges
for returning to LWW mis-bound stock will be borne by LWW. Return must be
in route to LWW within 30 days of authorization.
3. Customers wishing to return overstocks of titles currently in print must:
* A. Request permission to return by faxing 1-301-223-2365, ATTN: LWW
International Customer Service or e-mailed to:
MiddleEastAfrica@wolterskluwer.com
CentralSouthAmerica@wolterskluwer.com
Europe@wolterskluwer.com, or
AsiaPacific@wolterskluwer.com
* B. A return authorization will be faxed or e-mailed to the customer. The
customer-completed return authorization form must accompany shipment.
* C. Titles sold on special arrangements may not be returnable. This
includes titles for which deep discounts were applied at time of original
order. Books sent as samples to Book Fairs will not be credited if
returned. We reserve the right to limit ALL in-print returns to a maximum
of 20% of annual net turnover. There may also be regional limits to the
quantities or dollar amounts of stock that can be returned for credit.
Any questions should be referred to the LWW regional sales director with
responsibility for your account.
* D. LWW's regional sales Directors have final authorization of returns.
* E. Returns of overstocks of titles currently in print will only be
accepted up to 18 months after the date of invoice.
4. CD-ROM products are only returnable if the package is unopened and received
in re-saleable condition or if the CD-ROM is deemed to be defective due to
a technical error.
5. Customers wishing to return titles recently classified as out of print must
also follow steps 3.A and 3.B above.
* A. Such returns requests for out of print titles should be made
separately from any other returns requests.
* B. Please note that returns of out of print titles must be received in
our distribution center within 90 days of receipt of the out of print
notice. We will accept a maximum of 20% returns of the original quantity
ordered in the form of covers and title pages (validated by sales
manager) while any additional copies must be returned in the entire book
format at customers cost.
6. Returns of stock from wholesalers and retailers in the above listed areas
are not allowed for any other reason, except as Lippincott Williams &
Wilkins may expressly agree in writing.
7. Authorized returns will only be accepted if they are delivered at the
customer's expense, door to door freight pre-paid, to our Distribution
Center. Customer will make arrangements for return shipments to LWW on the
following basis:
* A. The customer shall cause all return shipments to be shipped: DDP,
Wolters Kluwer, Independence, Kentucky, USA, unless otherwise directed by
LWW in writing. The full address of the Wolters Kluwer Distribution
Center is:
Wolters Kluwer
10650 Toebben Dr
Independence, Ky. 41051
U.S.A.
Attn: Customer Service
Tel: 301-223-2300
Fax: 301-223-2365
All shipments must be made on Delivered Duty Paid terms (also known as
DDP, in which the seller fulfills their obligation when the goods have
been made available at the named place in the country of importation. The
seller has to bear the risks and costs, including duties, taxes and other
charges of delivering the goods thereto, cleared for importation). Under
no circumstances shall any shipment be made on FOB, CFR or similar terms.
* B. Shipment to be insured in the names of both the customer and Wolters
Kluwer / Lippincott Williams & Wilkins.
* C. Loss Payee Endorsement to read "Insured or Order".
* D. Insurance coverage to be "All Risks" and at minimum, provide coverage
equivalent to the London Institute Cargo Clauses (A) or Institute Cargo
Clauses (AIR) plus War and Strikes (see attached documents).
* E. Any deductible will be for the account of the customer.
* F. Any requests for Power of Attorney must be made to the shipper.
Lippincott Williams & Wilkins will not honor requests for Power of
Attorney for return shipments.
* G. The customer is responsible for ensuring returns are:
1. Packaged in double-walled cartons with sufficient filler of good
quality inside the cartons to ensure the goods do not shift and suffer
damage during transit.
2. Palletized so that cartons do not shift and suffer damage during
transit.
8. A certificate of insurance must be received within five (5) working days of
shipment leaving customers warehouse. Certificate of insurance to be
provided by email to one of the following addresses:
MiddleEastAfrica@wolterskluwer.com
CentralSouthAmerica@wolterskluwer.com
Europe@wolterskluwer.com
or AsiaPacific@wolterskluwer.com
9. If upon receipt of a customer's insured return at LWW's Distribution Center
damage to the return shipment is suspected (i.e. damaged containers,
pallets, cartons; lack of sufficient packaging, including but not limited
to returns not packaged in cartons, or cartons not containing sufficient
filler so that goods do not shift), LWW will file the insurance claim and
will hold the shipment in its Distribution Center pending necessary
inspections. In such cases LWW will only issue credit to the customer for
returns received in re-saleable, undamaged condition (as noted below) or
for any damaged returns covered by an insurance settlement. Further, no
credit will be issued to a customer until the relevant insurance settlement
is received by LWW.
10. Credit will only be issued when the following conditions are met in full:
* A. Stock is returned in re-saleable, i.e. undamaged, condition.
Re-saleable/Undamaged is defined as:
1. no bent corners on covers
2. no folded or soiled pages (dirt, fingerprints, bookseller stamps,
glue, stickers, writing or markings of any kind)
3. no torn covers or pages
4. no frayed, scuffed or worn covers
5. no broken, bent, folded or creased spines
* B. Stock is returned along with a copy of the return authorization. Stock
must not be returned prior to Lippincott Williams & Wilkins issuing and
the customer receiving authorization as described in 3.B above.
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