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Queens


FIRST ON AMNY: NYC E-SCOOTER PILOT SET TO EXPAND TO QUEENS THIS SUMMER

By Ben Brachfeld Posted on May 14, 2024
Lime, Bird, and Veo scooters as part of the Bronx scooter pilot in 2021.
NYC DOT

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New York City is set to expand its e-scooter share pilot program to several
neighborhoods in eastern Queens this summer, three years after launching the
program in the Bronx with the aim of expanding micro-mobility to new corners of
the five boroughs.



The city’s Department of Transportation (DOT) exclusively told amNewYork Metro
that the expansion of the pilot, announced last year, will commence at the end
of June across four community boards in eastern Queens, all of which are in
reaches of the city with relatively limited access to the subway.



The pilot will extend from Flushing and Auburndale in the north, past Kissena
Park through Fresh Meadows and Hillcrest, passing through Jamaica, Briarwood,
and Hollis, and reaching down to St. Albans, Rochdale Village, and Springfield
Gardens just north of John F. Kennedy Airport. The pilot area will cover about
20 square miles.



The expansion comes after three years of operation in the eastern Bronx, where
3.8 million trips have been logged by 157,000 unique users, DOT says. All three
scooter companies participating in the Bronx pilot — Lime, Veo, and Bird — will
join the pilot’s expansion in Queens.

“We are very excited for this summer’s arrival of e-scooter sharing in Eastern
Queens following our successful East Bronx pilot, where nearly 4 million rides
have been taken since August 2021,” said DOT Commissioner Ydanis Rodriguez.
“This expansion is an equitable way to bring a popular, safe, and
environmentally sustainable mode of transportation to underserved neighborhoods
in Queens, and we look forward to continuing our work with these communities as
e-scooter share expands.”


The Queens neighborhoods that will be part of the e-scooter share pilot
program.NYC DOT

In addition to lacking transit, the Queens pilot areas also are not served by
Citi Bike. Both DOT and the MTA have been seeking to promote bikes and scooters
as a solution to the “last mile” of commutes, especially where trains might stop
far away from one’s home.



“Bronx riders demonstrated shared e-scooters can work in the Big Apple, using
them to connect to work, school, and public transit. We’re excited to expand to
Queens to continue building new connections, including north and south, and
beyond the end of subway lines,” said Nicole Yearwood, Lime’s senior manager of
government relations. “We’re eager to continue our listening tour in eastern
Queens neighborhoods over the coming months to provide the best possible service
in the World’s Borough.”

Each scooter costs $1 to unlock and has variable pricing per minute of the ride,
at 39 cents for Veo, 42 cents for Bird, and 50 cents for Lime. Rides typically
cost less than $5.

Discount fares are also available for low-income residents using government
assistance programs like SNAP or NYCHA residents; in line with the pilot’s
ambitions, discount riders have taken more than twice as many trips per capita
as regular-fare riders, DOT said in a 2022 progress report on the Bronx pilot.



Unlike Citi Bikes, the scooters are capable of being parked anywhere, though the
DOT designated “corral” zones along busy commercial corridors in the Bronx and
said they “reduce clutter and obstructions” when users park their scooters
within them. In the progress report on the Bronx pilot, DOT said 24% of scooters
were “improperly” parked, namely in a way that obstructs the sidewalk. 

Scooters can be parked in the “street furniture” part of a sidewalk, where
decorative aspects like street trees or bus stop benches are sited, but cannot
obstruct the right of way for pedestrians. In some of the densest commercial
areas of the Bronx pilot area, scooters must be parked in corrals. The agency
will begin installing corrals in Queens early next month ahead of the pilot
launch.

No deaths and few serious injuries have been reported for riders of scooters in
the pilot program. DOT credits that to built-in safety features like an in-app
safety quiz, age verification, and a feature that restricts beginner riders to
daylight hours and traveling at less than 10 miles per hour for their first
three trips.

The scooter expansion comes even as the industry at large faces tough times.
Bird, for one, had been valued at $2.5 billion before the COVID-19 pandemic but
struggled to recover from the lockdown, and in December of last year filed for
bankruptcy protection. Lime, however, has defied the industry trend and posted a
$90 million EBITDA (earnings before interest, taxes, depreciation, and
amortization) profit last year.

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