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Text Content

 * Challenges
   * Manage growth + change
   * Improve efficiency + productivity
   * Fortify security
 * Solutions
   * Cloud-optimized connectivity
     * Cloud-optimized connectivity
     * SD-WAN
     * Cloud Connect
     * LAN Services
     * Wavelength Services
     * Switched Ethernet
     * Fixed Wireless
     * Cellular Broadband
   * Unified communications
     * Unified communications
     * OfficeSuite UC
     * Virtual Meeting
     * Contact Center as a Service
     * Secure eFax
     * SIP Trunking with Dynamic IP
     * Microsoft Teams Integration
   * Security + compliance
     * Security + compliance
     * Secure Access Service Edge
     * Managed network security
     * DDoS Mitigation Service
 * Proven approach
   * Award-winning portal
   * Commitment + guarantees
   * Professional + managed services
   * Unrivaled customer experience
 * Industries
   * Banking + financial services
   * Education
   * Government
   * Healthcare
   * Restaurant + hospitality
   * Retail

 * Channel partners
 * Resources
   * All resources
   * Case studies
   * Webinars
   * Channel partner resources
   * Research for business leaders
   * Research for IT leaders
 * Blog
 * Support
   * My account
   * Communities
   * Customer support
 * Company
   * About us
   * Leadership + expertise
   * Awards + recognition
   * Investor relations
   * Careers
   * Newsroom

 * Manage growth + change
 * Improve efficiency + productivity
 * Fortify security

Contact us
 * Customer support
 * Log in


Windstream Headquarters
4001 N Rodney Parham Rd, Little Rock, AR 72212, USA
Turn on accessibility mode
Copyright © 2023 Windstream Intellectual Property Services, LLC.
 * Manage your preferences
 * Broadband network statement
 * Privacy policy
 * Legal notices

close



WE CONNECT


GET UNPRECEDENTED CONTROL OVER YOUR ENTIRE NETWORK FROM A SINGLE PANE OF GLASS

WE Connect from Windstream Enterprise gives you real-time visibility and control
over all your services—SD-WAN, unified communications, SASE and more—in one
award-winning portal. And when you need it, support is only a click away.
See WE Connect in action



GET AN AWARD-WINNING EXPERIENCE IN WE CONNECT

2021 TMC Customer Experience Innovation Award
2020 SILVER STEVIE® Achievement in Product Innovation
2020 Visionary Spotlight Award
2019 GOLD STEVIE® IT Service Management Solution


MONITOR AND MANAGE YOUR NETWORK ANYTIME, ANYWHERE, ON ANY DEVICE NOT JUST
NETWORK FOCUSED, IT’S NETWORK…

Use WE Connect for real-time visibility and control of your Windstream
Enterprise solutions. Monitor business-critical apps to ensure they’re getting
the optimal priority and bandwidth they need with granular views across all
devices and locations.



ACCOUNT AND SOLUTION MANAGEMENT

Now routine operational functions like adding users or locations take minutes
instead of days, while all network performance data and reports are in a
centralized, easy-to-use portal. You’ll get insights by solution, site, device,
user and more.

 * Network health
 * Current users
 * OfficeSuite speed test
 * Real-time support (with live chatbot)
 * Billing reports
 * Orders
 * Service ticket requests
 * Weather alerts

VIEW NETWORK ACTIVITY IN REAL TIME

Get an interactive view of network latency, packet loss and jitter by location,
including interactive maps you can use to home in on specific sites and
endpoints.

UNCOVER NEW, ACTIONABLE INSIGHTS

Get the real-time visibility and tools you need to create customized reports, as
well as explore and analyze your data in more depth. WE Connect comes with
Insight Engine, which gives you a detailed understanding of performance analysis
and trends within your applications, network access and devices across all of
their locations—and proactively alerts you to any potential issues before they
occur.

CUSTOMIZE YOUR MANAGEMENT EXPERIENCE

Personalize your dashboard for quick access to the information you rely on most.
WE Connect lets you manage and configure all your services with widgets you can
select and pin in the dashboard to access your common network functions.

PERSONALIZE THE EXPERIENCE BY ROLE

As an administrator, you can customize roles in WE Connect for particular
functions on your team and give them the specific tools they need to do their
jobs—without allowing access to functions that are outside their roles.

SECURE YOUR DATA CONFIDENTLY

Feel confident your information is protected with a single sign-on interface,
multi-factor authentication, PCI compliance and identity management.

ACCESS YOUR SERVICES FROM ANY DEVICE

Interact with WE Connect from your desktop or through the mobile app that
delivers the same functionality.

“WE CONNECT PROVIDES THE VISIBILITY AND CONTROL TO HELP ME BEST MANAGE MY
SERVICES FROM WINDSTREAM ENTERPRISE.”

David Watson, IT Manager, Rotten Robbie


DISCOVER THE POWER OF TOTAL VISIBILITY AND CONTROL

DOES WE CONNECT WORK WITH ALL WINDSTREAM ENTERPRISE SOLUTIONS?

Yes. WE Connect integrates with all our solutions, including SD-WAN Concierge™,
unified communications as a service (UCaaS), contact center as a service
(CCaaS), OfficeSuite UC®, Managed Network Security and more.

DOES WINDSTREAM ENTERPRISE SET UP WE CONNECT?

Yes. WE Connect integrates with all our solutions, including SD-WAN Concierge™,
unified communications as a service (UCaaS), contact center as a service
(CCaaS), OfficeSuite UC®, Managed Network Security and more.

WHAT HAPPENS IF I NEED SUPPORT?

Yes. WE Connect integrates with all our solutions, including SD-WAN Concierge™,
unified communications as a service (UCaaS), contact center as a service
(CCaaS), OfficeSuite UC®, Managed Network Security and more.

IS WE CONNECT COMPATIBLE WITH OTHER VENDORS’ SOLUTIONS?

Yes. WE Connect integrates with all our solutions, including SD-WAN Concierge™,
unified communications as a service (UCaaS), contact center as a service
(CCaaS), OfficeSuite UC®, Managed Network Security and more.


GAIN NEW LEVELS OF NETWORK VISIBILITY AND CONTROL

WE Connect delivers the granular level of management visibility and control you
need to make the most of your Windstream Enterprise solutions—in a customizable
platform that suits the way you work. And when you need it, support is just a
click away.

Request a WE Connect demo

“THE WE CONNECT PORTAL HAS BEEN A GAME CHANGER. OUR IT OPERATIONS TEAM IS ALWAYS
ACCESSING IT THROUGH THEIR MOBILE DEVICES.”

Vice President, Information Services
Healthcare Network—40 hospitals. 300 physician offices. 50,000+ employees.


CLOUD-ENABLED CONNECTIVITY, COMMUNICATIONS AND SECURITY. GUARANTEED.

 * Home
 * About us
 * Channel partners
 * Resources
 * Blog
 * Newsroom

SOLUTIONS

 * Cloud-optimized connectivity
 * Unified communications
 * Security + compliance
 * Our solutions
 * Our offers

INDUSTRIES

 * Banking + financial services
 * Education
 * Government
 * Healthcare
 * Restaurant + hospitality
 * Retail

 


Contact us
 * Customer support
 * Log in


Windstream Headquarters
4001 N Rodney Parham Rd, Little Rock, AR 72212, USA
Turn on accessibility mode
Copyright © 2023 Windstream Intellectual Property Services, LLC.
 * Manage your preferences
 * Broadband network statement
 * Privacy policy
 * Legal notices
 * Porting process




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