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MAIN CONTENT


PAYMENT OPTIONS

At lufthansa.com you can easily book and securely pay for your flight. In the
following sections you will find information on all the available methods of
payment and much more.



PLEASE NOTE:

if you’re using Cash & Miles, Apple Pay, redeeming promotional codes, or taking
out insurance, use your computer, notebook or tablet for your request.


DEBIT CARDS

Available everywhere at all times. Pay for your online booking conveniently and
securely with your debit card on lufthansa.com.

What is a debit card?

Debit cards are linked to an account and are usually only available in
conjunction with an existing current account with a bank. The debit card number
consists of 13 to 19 digits and, like the expiry date, is printed on the front
of the card. The debit card’s three-digit security number is usually found on
the back of the card in or close to the signature box.

Note: Bank cards or EC cards with a V-Pay or Maestro logo are often also
designated as debit cards. You can use these cards at ATMs across the world to
withdraw cash and to make cashless payments in stores by entering your PIN or
signature. But not all these cards can be used for online payments. The bank
that issued your card can give you more information on this.

Unlike a credit card, using a debit card to make a cashless payment means that
the corresponding amount will be debited to the current account linked to the
card within just a few days. Payments are therefore only possible if you have
sufficient funds in your account. With a credit card, by contrast, payments are
debited only at certain intervals, usually once a month. 

You can pay with the following debit cards at lufthansa.com:

Corporate debit cards:

Degussa Corporate Debit Card*
AirPlus Corporate Debit Account**
International debit cards:
 
 * MasterCard Debit
 * Visa Debit
 * Visa Electron 

How can I make payments on lufthansa.com using a debit card?


If you would like to pay using an international debit card – Visa Debit/Visa
Electron or Mastercard Debit – you can fill in the "Debit/Credit cards" field.
You will be asked to fill in your card number, expiry date, and security code.
The booking will then proceed.

To pay using a Degussa Corporate Debit Card or AirPlus Corporate Debit Account,
please use the "Corporate Debit Cards" field provided. Please note that payments
using corporate debit cards are only available in certain countries.

* Degussa Corporate Cards beginning 528159 are accepted. 
** AirPlus Corporate Cards beginning 122088 or 192088 are accepted.




CREDIT CARDS

Paying for your online booking is very easy when you use your credit card.

Which credit cards can be used when booking online?

You can pay using the following credit cards:


 * VISA Card
 * Mastercard
 * American Express
 * Diners Club/Discover 
 * JCB Card
 * AirPlus Company Account/UATP

How do I pay with a credit card on lufthansa.com?

Simply save your credit card once in your user profile. If you haven’t set up a
profile yet, you can enter this information when you book.

Please note that an additional charge may be levied on certain methods of
payment.

More information about OPC

What is 3D Secure and how can I use it for my card?


3D Secure is the technical name for a security standard applied to online
purchases made using credit or debit cards. In the case of Mastercard, it is
called "Mastercard Identity Check", for Visa it’s called "Visa Secure", for
American Express "Safekey", "J/Secure" for JCB, and "ProtectBuy" for Diners and
Discover.

Lufthansa adheres to the new legal regulations and applies Strong Customer
Authentication to all its own payment processes. Strong Customer Authentication
(SCA) is a requirement of the Second EU Payment Services Directive (PSDII) for
payment service providers in the European Economic Area (EEA) and/or credit and
debit cards issued in the EEA. Online payments must be confirmed by at least two
of the following three elements:



The requirements of the Payment Services Directive increase the security of
electronic payments.

Your transactions are protected, e.g., by a personal password or a transaction
number (mTAN) that is sent to your mobile phone via SMS (identification
procedures may vary depending on the bank). This allows you to make online
purchases with confidence. You may also be asked to answer a security question.
The security question and your answer are set up when your card is registered
with your bank. The security question often appears in a separate pop-up
window. Please ensure that your browser’s pop-up blocker has been deactivated. 
  

How does 3D Secure work?

If 3D Secure authentication is required for your online transaction, an input
window will open after you enter your card details, in which you will be asked
for your password or your mTAN, and/or you will be asked the security question
linked to the card. If all the details are correct, the bank will confirm that
you are the authorized card holder and the payment process can continue.

The first time you make a payment using the 3D Secure system, you will be
prompted to register for 3D Secure after entering your credit card or debit card
details. A dialogue box from the bank that issued the card will open and you can
complete your registration.

You can find further information about 3D Secure on your bank’s homepage.


UNIONPAY CARD

Using the UnionPay card you can make online payments from China, Germany,
Portugal, Italy, the United Kingdom, Hong Kong, and Switzerland securely and
conveniently.

What is UnionPay?

UnionPay (also known as China UnionPay, CUP, or UPI) is one of the world’s
biggest card networks with over 7 billion cards in circulation. The UnionPay
Online Payment (UPOP) programme is UnionPay’s global payment programme for
e-commerce transactions.

You can pay with the following UnionPay cards on lufthansa.com:

UnionPay cards (card numbers beginning with 62)
Other credit cards with the UnionPay logo
Debit cards with the UnionPay logo, including payroll cards, financial
management cards, and savings cards.

How can I pay using UnionPay cards on lufthansa.com?

When you select the payment method "UnionPay card" on lufthansa.com, you will be
transferred directly to the UnionPay homepage. In order to ensure that your
ticket is issued immediately, please wait until the payment has been completed
successfully and you will be redirected to the Lufthansa confirmation page.
Please do not close your browser, update the page, or click on your browser’s
"Back" button.

Please note that payment by UnionPay card is only available for residents of
China, Germany, Portugal, Italy, the United Kingdom, and Hong Kong and for fares
quoted in CNY, EUR, GBP, HKD, USD, and CHF.


ALIPAY

Make easy and secure payments with one of China’s most popular digital payment
methods.

How can I pay using Alipay on lufthansa.com? 

Before paying using Alipay for the first time, you must open an Alipay account
and save a source of payment in your profile.

If you are paying for a ticket on lufthansa.com using Alipay, you will be
redirected to an external Alipay page. There are two options for completing a
payment: 

You can use the Alipay app on your mobile device to scan the relevant QR code or
use Alipay’s web checkout option and sign in to your Alipay account with your
login details. You only need to choose a bank account and complete the
transaction by entering the password.

In order to ensure that your ticket is issued immediately, please wait until the
payment has been completed successfully and you will be redirected to the
Lufthansa confirmation page. Do not close or refresh your browser or click on
the "Back" button while waiting for payment to complete.

Paying with Alipay on lufthansa.com is only possible for residents of China who
have a confirmed proof of identity and for fares offered in CNY, EUR, GBP, HKD,
or USD.


APPLE PAY

What is Apple Pay?

Apply Pay is a payment system owned by the US company Apple for use on its
own-brand mobile devices. Apple Pay is the modern way to pay and replaces cards
with a simple and secure payment method (mobile wallet) – whether on a website
or in an app.

How can I pay using Apple Pay on lufthansa.com?

Use Apple Pay for purchases made through Safari on your iPad, or Mac. Pay easily
with a touch or a look.

More information about Apple Pay

In order to be able to use Apple Pay on lufthansa.com, please ensure that a card
is stored in the Apple Wallet and has been verified by the issuing bank/savings
bank.


The relevant bank/savings bank will provide you with precise instructions.

After selecting Apple Pay on our payment page, you will be redirected to check
whether the end device/browser you are using supports Apple Pay.

If this check is successful, the final amount to be paid is displayed and the
payment can be completed easily and securely using Touch ID, Face ID, or a PIN
code.

We currently offer Apple Pay in the following countries: Austria, Belgium,
Canada, Czech Republic, Finland, France, Germany, Greece, Ireland, Italy, Japan,
the Netherlands, Norway, Poland, Singapore, South Africa, Spain, Sweden,
Switzerland, the United Kingdom, and the USA.

Apple Pay can also be used if you want to rebook flights and/or bookings of
additional services on flights departing from one of the countries mentioned
above.


PAYPAL

PayPal is a global provider of online payment services that enables customers to
pay online – including on lufthansa.com.

What is PayPal?

PayPal is a free online payment service by which you can make secure and
convenient online payments. 

How can I pay using PayPal on lufthansa.com?

To use PayPal, you must register with your personal information and your account
details. Registration is free of charge. If you select PayPal as your payment
method on lufthansa.com, you will be redirected straight to the PayPal website.
After the payment has been made, you will be redirected to the Lufthansa booking
confirmation page.



WECHAT PAY

Paying with WeChat Pay is as simple as chatting with friends.

What is WeChat Pay?

WeChat is a versatile Chinese messaging, social media, and mobile payment app.
WeChat Pay is a cyberwallet service integrated into WeChat that allows users to
make mobile payments and transfer money to contacts.

How can I pay using WeChat Pay on lufthansa.com? 

Before paying using WeChat Pay for the first time, you must open a WeChat
account and save a source of payment in your profile. If you select WeChat Pay
as your payment method on lufthansa.com, you will be redirected to an external
page displaying a QR code. You just need to scan the QR code using your WeChat
app and wait to be redirected to the Lufthansa confirmation page once payment
has been made. 

Paying with WeChat Pay on lufthansa.com is only possible for residents of China
and for fares offered in CNY, EUR, GBP, HKD, or USD.


BANCONTACT

Using your Bancontact card you can pay securely and transfer money directly from
your bank account.

What is Bancontact?

Bancontact is a secure, real-time online transfer that requires you to enter
your Bancontact card number along with additional identification (e.g. a
one-time password).

How can I pay using Bancontact on lufthansa.com?

To use Bancontact, you must be in possession of a Bancontact payment card. These
cards are issued by leading banks in Belgium, often in conjunction with Maestro.

If you are paying on lufthansa.com using Bancontact, you will be redirected to
an external page. Here you will be asked to enter your Bancontact card number
and expiry date. You will then be redirected to your bank’s website where you
must confirm the transaction (e.g. by scanning a QR code or by entering a TAN
which has been sent to you via SMS).

In order to ensure that your ticket is issued immediately, please wait until the
payment has been completed successfully and you will be redirected to the
Lufthansa confirmation page. Please do not close your browser, update the page,
or click on your browser’s "Back" button.

You can use Bancontact when you pay on lufthansa.com if you live in Belgium and
the fare is offered in euros.


DOTPAY

Make easy, quick, and secure payments via online transfer using your
participating bank’s online banking service.

What is Dotpay? 

Dotpay is a payment method by which you can transfer money from your bank
account in real time. As the transaction confirmation takes place in real time,
Lufthansa issues your ticket immediately.

How can I pay using Dotpay on lufthansa.com?

If you select Dotpay as your payment method on the payment page, you will be
redirected to the secure online banking platform of your participating bank. Log
in as usual using your login details and confirm the payment using a TAN or SMS
code. The payment amount will be debited directly from your account, and as
Lufthansa will receive a payment guarantee from your bank, your ticket can be
issued immediately. Once the transfer has been completed successfully, you will
be redirected to the Lufthansa booking confirmation page.

Please note that paying with Dotpay on lufthansa.com is only possible for
residents of Poland and for fares offered in PLN.


EPS (ELECTRONIC PAYMENT STANDARD)

When using eps, you are making a payment in the familiar and secure environment
of your online banking system without having to transmit personal data to third
parties.

What is eps?

eps online transfer is the simple and secure online payment process offered by
Austrian banks for making Internet purchases. No extra application or
registration is required, and there is no cost to you, as the purchaser, for
using this payment method. To be able to make payments using eps, you need
nothing more than an online banking account with a participating bank and the
relevant login details. The payment confirmation takes place directly via your
bank’s familiar online banking platform. At no time during the process are
personal details transferred or stored in the cache.

How can I pay using eps on lufthansa.com?

If you select eps as your payment method on the payment page, you will be
redirected to the secure online banking platform of your participating financial
institution. Log in as usual using your login details. Once you have logged in
successfully, a pre-filled transfer form will be displayed containing all the
details of your transfer, such as payment amount and reason for transfer. To
complete the transfer, you just need to enter a TAN. The payment amount will be
debited directly from your account, and as Lufthansa will receive a payment
guarantee from your bank, your ticket can be issued immediately. Once the
payment has been made successfully, click on the "Back to Lufthansa" button and
you will be redirected to the Lufthansa booking confirmation page.

Please note that paying with eps on lufthansa.com is only possible for residents
of Austria and for fares offered in euros.



GIROPAY

Make easy, quick, and secure payments free of charge via online transfer using
your participating bank’s online banking service.

What is giropay?

giropay is an online payment process that requires no additional registration.
It works on the basis of online banking with PIN and TAN, and enables easy,
quick, and secure payments via online transfer. All you need is an
online current account at a participating bank.

Payment using giropay takes place in your bank’s secure online banking platform.
This ensures that confidential and personal data is transmitted exclusively
between you and your bank. Your personal account and transaction details cannot
be viewed by third parties.

How can I pay using giropay on lufthansa.com?

If you select giropay as your payment method on the payment page, you will be
redirected straight to the secure online banking platform of your participating
bank. Log in as usual using your login details. Once you have logged in
successfully, a pre-filled transfer form will be displayed containing all the
details of your transfer, such as payment amount and reason for transfer. To
complete the transfer, you only need to enter a TAN. The payment amount will be
debited directly from your account, and as Lufthansa will receive a payment
guarantee from your bank, your ticket can be issued immediately. Once the
payment has been made successfully, click on the "Finish giropay + back to
Lufthansa" button and you will be redirected to the Lufthansa booking
confirmation page.

Please note that paying with giropay on lufthansa.com is only possible for
residents of Germany and for fares offered in euros.


IDEAL

With the online bank transfer iDEAL, you can make online payments securely,
reliably, and easily.

What is iDEAL?

iDEAL is a direct transfer process that allows you to make transfers in real
time. Payments are made via the mobile banking app or in your bank’s online
banking environment.

How can I pay using iDEAL on lufthansa.com?

If you select iDEAL as your payment method on lufthansa.com, you will be
redirected to your bank’s homepage. You just need to log in using your bank
details and confirm the process with a TAN. Once the payment has been made
successfully, you will be redirected to the Lufthansa payment confirmation
page. 

To use iDEAL, you must have online banking with one of the following banks: ABN
AMRO, ASN Bank, bunq, Friesland Bank, ING, Knab, Rabobank, RegioBank, SNS Bank,
Triodos Bank, or Van Lanschot Bankiers.

Please note that paying with iDEAL is only possible for residents of the
Netherlands and for fares offered in euros.


SEPA DIRECT DEBIT

What is SEPA Direct Debit? 

SEPA stands for "Single Euro Payments Area" and is intended to simplify cashless
payments within the eurozone. With SEPA Direct Debits you can pay for purchases
easily without cash. 

How does SEPA Direct Debit work? 

If you select SEPA Direct Debit as your payment method on lufthansa.com, you
will be asked to enter your IBAN. Once you have entered the number, you
must confirm the SEPA transfer. The corresponding amount will be withdrawn from
your account. Please note that there is an advance booking period of eight
working days (192 hours) when paying via SEPA. 

What is an IBAN? 

The IBAN (International Bank Account Number) has replaced the account number and
bank sort code that were previously commonly used in Germany. 

You can find your IBAN on your bank statement and elsewhere. It can also
be found on the bank cards of most payment service providers.

If you do not have your IBAN to hand, you can use one of the freely available
IBAN calculators to find the number that applies to your account.

To the IBAN calculator


SOFORT

The highest security standards and data protection certified by TÜV Saarland,
Germany’s largest institution for security and quality. Pay for your
lufthansa.com online booking conveniently and securely.

Sofort GmbH was founded in 2005 and since 2014 has been part of the Klarna
Group, Europe’s largest payment provider. With the Sofort payment method, the
market leader in direct payment methods in Germany, the Klarna Group offers an
innovative product for risk-free shopping online.

What is Sofort? 

Sofort gives you the opportunity of making a transfer from your online bank
account during the booking process without registration – easily, quickly, and
securely. As the transaction confirmation takes place in real time, Lufthansa
can issue your ticket immediately. 

How can I pay using Sofort on lufthansa.com? 

If you select Sofort as your payment method on lufthansa.com, you will
be redirected to the Sofort page, where you can select your bank and enter your
online banking details. The payment must be confirmed using a TAN. Once the
payment has been made successfully, you will be redirected to the Lufthansa
payment confirmation page. 

Please note that paying with Sofort is only possible in certain countries and
only for transactions in EUR and CHF.


QIWI WALLET

Pay easily and conveniently using your prepaid account from QIWI. QIWI Wallet
gives you the opportunity of paying for your tickets without entering your bank
or credit card details.

How do I pay using QIWI Wallet on lufthansa.com?

Before you can book on lufthansa.com, you must register with QIWI. Registration
is easy and all you need to open your QIWI account is your telephone number.

Please note that QIWI offers various levels of identification (anonymous, partly
or completely identified user). Depending on the level of identification, QIWI
sets different transaction limits. The limit of a basic account (anonymous) is
currently RUB 15,000. Please note this restriction when buying your ticket.

More about the various transaction limits.

If you are paying on lufthansa.com with your QIWI Wallet, you will be redirected
to an external page. Once you have identified yourself with a registered
telephone number and have accessed your account, you only need to select a
payment source and confirm the payment with a one-time password.


In order to ensure that your ticket is issued immediately, please wait until the
payment has been completed successfully and you have been redirected to the
Lufthansa confirmation page. Please do not close your browser, update the page,
or click on your browser’s "Back" button. 

You can use QIWI Wallet to pay on lufthansa.com if you live in Russia or Moldova
and are making your purchase in roubles.


CASH & MILES

Use your award miles as you wish. With Cash & Miles, you can pay for your next
flight to a destination of choice using award miles. Even with a credit balance
of just 3,000 miles, you can use this service and redeem your award miles on all
Star Alliance flights and on flights with Eurowings.

What is Cash & Miles?

Cash & Miles is a service for Miles & More members that enables them to
pay wholly or partly with award miles for Star Alliance or Eurowings flights
booked on lufthansa.com. The fare is calculated based on the total ticket price,
including taxes, fees, and surcharges. Especially advantageous: even if you have
not earned enough miles for flight awards in your personal mileage account, you
can credit the miles you have accrued to date proportionately towards the price
of the flight.

Of course, the attractive award flights in the Miles & More programme continue
to be available. 

To the award flights

Cash & Miles is an additional service for redeeming miles. In addition, you can
earn new miles with every Cash & Miles flight.


The Cash & Miles service applies to all flights with Star Alliance partner
airlines and with Eurowings. You can find an overview of all Star Alliance
partner airlines here.

How does Cash & Miles work?

With Cash & Miles, you can use your accrued award miles to pay for the flight to
your next destination of choice.

1. Enter your Miles & More login details at lufthansa.com.

2. Choose your desired flight in the booking window.

3. Select how many miles you would like to redeem.

4. Complete your booking securely.

In which countries can I use Cash & Miles?

Algeria, Angola, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium,
Bosnia-Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic,
Denmark, Egypt, Equatorial Guinea, Estonia, Finland, France, Georgia, Germany,
Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy,
Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lebanon, Lithuania,
Luxembourg, Malaysia, Malta, Montenegro, Morocco, Netherlands, New Zealand,
Norway, Oman, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania,
Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa,
Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Turkmenistan,
Ukraine, United Arab Emirates, United Kingdom, USA, Vietnam.

Further information on Cash & Miles can be found in the FAQs


LOCAL PAYMENT METHODS

 1. Payment by instalments
    
    Residents of Brazil and Colombia have the option of paying by instalments if
    their trip begins in their country of residence and the credit card used for
    payment was issued in the same country.
    
    If your route entitles you to pay in instalments, you can select this option
    directly on the payment page. Once your reservation has been entered into
    the system, you will be sent a booking code and all you have to do is
    contact our customer service regarding the payment plan.
    
    
 2. In-agency payment
    
    Residents of the countries listed below have the option of reserving online
    and paying at a specific agency within a set time limit. Please note that
    this option is not available for last-minute departures and that the journey
    must start in your country of residence.
    
    Online reservation with cash payment is available in the following
    countries: Algeria, Equatorial Guinea, Kenya, Morocco, Nigeria, and Tunisia.
    
    
 3. Other local payment options
    
    Residents of selected countries can use the payment methods listed below if
    their country of departure is the same as their country of residence. To use
    these services, you can choose the local payment method on the payment page.
    Once your reservation has been entered into the system, you will receive an
    email confirmation with detailed payment information. Please note that this
    option is not available for last-minute departures.
    
    Kenya: Bank transfer, mPESA
    
    Nigeria: Bank transfer, local debit cards

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Please note that prices may vary depending on the use of certain payment
methods.

The availability of individual payment methods may vary depending on country of
residence, currency of the itinerary and time to departure, or depending on
third-party products in the shopping cart.


PAYMENTS AT THE AIRPORT

You can pay for additional services, such as upgrades or excess baggage,
directly at the airport. Please note that we offer separate payment options
there.

To payment options at the airport


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PRIVACY SETTINGS

We use cookies and similar technologies that are necessary to run the app and
the website. Additional cookies are only used with your consent. We use them to
access, analyse and store information such as the characteristics of your device
as well as certain personal data (IP addresses, navigation usage, geolocation
data or unique identifiers). The processing of your data serves various
purposes: Analytics cookies allow us to analyse our performance to offer you a
better online experience and evaluate the efficiency of our campaigns.
Personalisation cookies give you access to a customised experience of our
website with usage-based offers and support. Finally, Advertising cookies are
placed by third-party companies processing your data to create audiences lists
to deliver targeted ads on social media and the internet. You may freely give,
refuse or withdraw your consent at any time using the link provided at the
bottom of each page. You can consent to our use of cookies by clicking on Agree.
For more information on which data is collected and how it is shared with our
partners please read our privacy and cookie policy : Privacy Policy
Cookie Policy

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Necessary

These cookies are necessary to run the core functionalities of this website,
e.g. security related functions. With these cookies we can also detect if you
want to stay logged into your profile to provide you with fast access to our
services after revisiting our website.

Analytics



 * Monitor website traffic and optimize your user experience
 * Evaluate which marketing channels are performing better
 * Analyse aggregated data about usage of the website to understand our
   customers. Randomized identifiers shared with partners.



Personalization



 * Store your preferences from previous visits
 * Collect user feedback to improve our website
 * Evaluate your interests to provide you unique customised content and offers



Advertising

By selecting this category, the categories Analytics and Personalization will
also be activated.



 * Make online and social advertising more relevant for you
 * Invite specific customer groups to reconnect with our products later
 * Share data with our advertising and social media partners via their
   third-party cookies to match your interests



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