support.quest.com Open in urlscan Pro
2600:9000:26da:3e00:11:47fb:a600:93a1  Public Scan

Submitted URL: https://us.actions.notification.quest-on-demand.com/CL0/https:%2F%2Fsupport.quest.com%2Fcontact-support/1/0100018f53b1b3c5-93dcc804-cc6a-454a-9edd-f...
Effective URL: https://support.quest.com/contact-support
Submission: On May 07 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

<form role="form" id="CustomChatForm" class="modal-form" novalidate="novalidate">
  <div>
    <div class="pre-chat-window">
      <div id="pre-chat-product-container">
        <h5>Please select your product:</h5>
        <div class="form-group">
          <label for="chatproduct">Product*</label>
          <select class="form-control" id="chatproduct" name="chatproduct">
            <option value="">Select Product</option>
          </select>
        </div>
      </div>
      <div id="ChatBundledProductSelectDiv" class="form-group top-offset-20" style="display: none;">
        <p>You have selected a product bundle. Can you please select the individual product for us to better serve your request.*</p>
        <label for="ChatBundledProductSelect">Select Individual Product</label>
        <select name="ChatBundledProductSelect" id="ChatBundledProductSelect" class="form-control" required="">
          <option value="" selected="selected">----- Please Select -----</option>
        </select>
      </div>
      <div class="chat-unavailable">
        <svg width="15" height="15" class="error">
          <use xlink:href="/Content/Icons/ChatMap.svg#error"></use>
        </svg>
        <p>There is not a technical support engineer currently available to respond to your chat. For prompt service <a href="/create-service-request"><strong>please submit a case</strong> </a>using our case form.</p>
      </div>
      <div id="pre-chat-user-info-container">
        <h5>To serve you better, please complete the Purpose of your Chat:</h5>
        <div class="form-group top-offset-20">
          <label for="ChatFullName">Full Name*</label>
          <input class="form-control" data-val="true" data-val-displayname="Full Name" data-val-maxlength="Full Name must be a string maximum length of '100'." data-val-maxlength-max="100" maxlength="100" data-val-required="This field is required."
            id="ChatFullName" name="ChatFullName" type="text">
        </div>
        <div class="form-group">
          <label for="ChatEmail">Email Address*</label>
          <input class="form-control" data-val="true" data-val-displayname="Email Address" data-val-email="This is not a valid email address" data-val-maxlength="The field Email Address must be a string or array type with a maximum length of '200'."
            data-val-maxlength-max="200" data-val-regex="Email Address is invalid." data-val-regex-pattern="^[A-Za-z0-9._ %+-]+@[A-Za-z0-9.-]+\.[A-Za-z]{2,}$" data-val-required="This field is required." maxlength="200" id="ChatEmail" name="ChatEmail"
            pattern="^[A-Za-z0-9._ %+-]+@[A-Za-z0-9.-]+\.[A-Za-z]{2,}$" type="text">
        </div>
        <div id="pre-chat-topic" class="form-group">
          <label for="ChatTopic">Topic</label>
          <select class="form-control" data-val-required="This field is required." data-val-displayname="Topic" id="ChatTopic" name="ChatTopic" required="">
            <option value="">------ Please Select ------</option>
            <option value="31">Register for Support</option>
            <option value="32">Sign in or reset password</option>
            <option value="33">Download software </option>
            <option value="34">Update My Account </option>
            <option value="35">How to create a technical case</option>
            <option value="46">Access knowledge articles or documentation</option>
            <option value="47">Other</option>
            <option value="67">Request Pricing for New Purchase</option>
            <option value="68">Renew Maintenance or Request Quote</option>
          </select>
        </div>
        <div id="pre-chat-asset-number" class="form-group">
          <label for="ChatAsset">Asset Number</label>
          <input class="form-control" maxlength="200" id="ChatAsset" name="ChatAsset" type="text">
        </div>
        <div class="form-group">
          <label for="ChatPurpose">Purpose of your Chat*</label>
          <textarea class="form-control" data-val="true" data-val-displayname="Purpose of your Chat" data-val-maxlength="Purpose must be a string maximum length of '200'." data-val-maxlength-max="2000" maxlength="2000"
            data-val-required="This field is required." id="ChatPurpose" name="ChatPurpose"></textarea>
          <div class="characters-left"><span class="counter">2000</span> characters remaining</div>
        </div>
        <div id="chat-search" class="CoveoSearchInterface" data-pipeline="Support Portal">
          <a class="CoveoTab" data-id="Form_Submit" data-caption="All Content"></a>
          <div class="CoveoFolding"></div>
          <div class="CoveoAnalytics"></div>
          <div class="coveo-search-section">
            <div class="CoveoSearchbox" data-enable-omnibox="true" data-number-of-suggestions="10" data-trigger-query-on-clear="true" data-add-search-button="true" data-enable-search-as-you-type="true" data-search-as-you-type-delay="2000"
              data-enable-query-suggest-addon="false"></div>
            <div class="CoveoFieldSuggestions" data-field="@title" data-number-of-suggestions="20"></div>
          </div>
          <div class="coveo-main-section">
            <h3>Recommended Solutions for Your Problem</h3>
            <p>The following articles may solve your issue based on your description.</p>
            <div>
              <select id="coveo-custom-filter">
                <option value="">All Recommended Solutions</option>
                <option value="Solution">All Knowledgebase</option>
                <option value="Community">All Forums</option>
                <option value="Online Technical Document">All Technical Documents</option>
                <option value="Videos">All Videos</option>
              </select>
            </div>
            <div class="coveo-results-column">
              <div class="CoveoShareQuery"></div>
              <div class="CoveoPreferencesPanel">
                <div class="CoveoResultsPreferences"></div>
                <div class="CoveoResultsFiltersPreferences"></div>
              </div>
              <div class="CoveoTriggers"></div>
              <div class="CoveoBreadcrumb"></div>
              <div class="CoveoDidYouMean"></div>
              <div class="CoveoHiddenQuery"></div>
              <div class="CoveoErrorReport" data-pop-up="false"></div>
              <div class="CoveoResultList" data-layout="list" data-wait-animation="fade" data-auto-select-fields-to-include="true">
                <div class="coveo-show-if-no-results">No Results Found</div>
                <script id="Default" class="result-template" type="text/underscore" data-layout="list"> <div class="coveo-result-frame">
                                                    <div class="coveo-result-cell" style="vertical-align: top;padding-left: 16px;">
                                                        <div class="coveo-result-row" style="margin-top:0;">
                                                            <div class="coveo-result-cell">
                                                                <a class="CoveoResultLink" data-contentid="<%- raw.qxdocumentid %>" data-categoryType="<%- raw.syssource %>" data-always-open-in-new-window="true"></a>
                                                            </div>
                                                        </div>
                                                        <div class="coveo-result-row" style="margin-top:10px;">
                                                            <div class="coveo-result-cell">
                                                                <span class="CoveoExcerpt"></span>
                                                            </div>
                                                        </div>
                                                        <div class="coveo-result-row">
                                                            <div class="marketing-type coveo-result-cell">
                                                                <span class="CoveoFieldValue" data-field="@qxmarketingtype"></span>
                                                                <span class="CoveoFieldValue" data-field="@qxcategory"></span>
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                                                </div>
                                            </script>
              </div>
              <div class="coveo-view-all">
                <a href="" class="CoveoSeeAllLink" target="_blank">View All Solutions</a>
              </div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div class="main-chat-window">
      <div id="lhnCustomChat" class="main-chat"></div>
      <h5 style="padding: 0; margin: 0"></h5>
    </div>
    <div class="modal-footer">
      <a class="btn btn-transparent chat-cancel">Close</a>
      <a class="btn btn-transparent chat-start disabled">Start Chat</a>
    </div>
  </div>
</form>

GET /search

<form action="/search" method="get" id="SearchFlyout">
  <div class="search-flyout-wrap mob-sw">
    <input autocomplete="off" class="search-query form-control" placeholder="What can we help you find?" type="text" name="k">
    <button type="submit" class="btn">
      <i class="i-small-searchleft"></i>
    </button>
  </div>
</form>

POST /home/selectcountry

<form action="/home/selectcountry" id="frmCountrySelector" method="post">
  <div id="countryListContent">
    <ul>
      <li><a href="javascript:SelectCountry('AL','/contact-support');" class="">Albania</a></li>
      <li><a href="javascript:SelectCountry('AO','/fr-fr/contact-support');" class="">Angola</a></li>
      <li><a href="javascript:SelectCountry('AI','/contact-support');" class="">Anguilla</a></li>
      <li><a href="javascript:SelectCountry('AG','/contact-support');" class="">Antigua &amp; Barbuda</a></li>
      <li><a href="javascript:SelectCountry('AR','/es-es/contact-support');" class="">Argentina</a></li>
      <li><a href="javascript:SelectCountry('AW','/contact-support');" class="">Aruba</a></li>
      <li><a href="javascript:SelectCountry('AU','/contact-support');" class="">Australia</a></li>
      <li><a href="javascript:SelectCountry('AT','/de-de/contact-support');" class="">Austria</a></li>
      <li><a href="javascript:SelectCountry('AZ','/contact-support');" class="">Azerbaijan</a></li>
      <li><a href="javascript:SelectCountry('BS','/contact-support');" class="">Bahamas</a></li>
      <li><a href="javascript:SelectCountry('BH','/contact-support');" class="">Bahrain</a></li>
      <li><a href="javascript:SelectCountry('BB','/contact-support');" class="">Barbados</a></li>
      <li><a href="javascript:SelectCountry('BE','/fr-fr/contact-support');" class="">Belgium</a></li>
      <li><a href="javascript:SelectCountry('BZ','/contact-support');" class="">Belize</a></li>
      <li><a href="javascript:SelectCountry('BJ','/fr-fr/contact-support');" class="">Benin</a></li>
      <li><a href="javascript:SelectCountry('BM','/contact-support');" class="">Bermuda</a></li>
      <li><a href="javascript:SelectCountry('BO','/es-es/contact-support');" class="">Bolivia</a></li>
      <li><a href="javascript:SelectCountry('BA','/contact-support');" class="">Bosnia-Herzegovina</a></li>
      <li><a href="javascript:SelectCountry('BW','/fr-fr/contact-support');" class="">Botswana</a></li>
      <li><a href="javascript:SelectCountry('BR','/pt-br/contact-support');" class="">Brazil</a></li>
      <li><a href="javascript:SelectCountry('VG','/contact-support');" class="">British Virgin Islands</a></li>
      <li><a href="javascript:SelectCountry('BG','/contact-support');" class="">Bulgaria</a></li>
      <li><a href="javascript:SelectCountry('BF','/fr-fr/contact-support');" class="">Burkina Faso</a></li>
      <li><a href="javascript:SelectCountry('BI','/fr-fr/contact-support');" class="">Burundi</a></li>
      <li><a href="javascript:SelectCountry('CM','/fr-fr/contact-support');" class="">Cameroon</a></li>
      <li><a href="javascript:SelectCountry('CA','/contact-support');" class="">Canada</a></li>
      <li><a href="javascript:SelectCountry('CV','/fr-fr/contact-support');" class="">Cape Verde</a></li>
      <li><a href="javascript:SelectCountry('KY','/contact-support');" class="">Cayman Islands</a></li>
      <li><a href="javascript:SelectCountry('CF','/fr-fr/contact-support');" class="">Central African Republic</a></li>
      <li><a href="javascript:SelectCountry('TD','/fr-fr/contact-support');" class="">Chad</a></li>
      <li><a href="javascript:SelectCountry('CL','/es-es/contact-support');" class="">Chile</a></li>
      <li><a href="javascript:SelectCountry('CN','/zh-cn/contact-support');" class="">中国</a></li>
      <li><a href="javascript:SelectCountry('CO','/es-es/contact-support');" class="">Colombia</a></li>
      <li><a href="javascript:SelectCountry('KM','/fr-fr/contact-support');" class="">Comros</a></li>
      <li><a href="javascript:SelectCountry('CG','/fr-fr/contact-support');" class="">Congo</a></li>
      <li><a href="javascript:SelectCountry('CR','/es-es/contact-support');" class="">Costa Rica</a></li>
      <li><a href="javascript:SelectCountry('HR','/contact-support');" class="">Croatia (Hrvatska)</a></li>
      <li><a href="javascript:SelectCountry('CY','/fr-fr/contact-support');" class="">Cyprus</a></li>
      <li><a href="javascript:SelectCountry('CZ','/contact-support');" class="">Czech Republic</a></li>
      <li><a href="javascript:SelectCountry('CD','/fr-fr/contact-support');" class="">Democratic Republic of Congo</a></li>
      <li><a href="javascript:SelectCountry('DK','/contact-support');" class="">Denmark</a></li>
      <li><a href="javascript:SelectCountry('DJ','/fr-fr/contact-support');" class="">Djibouti</a></li>
      <li><a href="javascript:SelectCountry('DM','/contact-support');" class="">Dominica</a></li>
      <li><a href="javascript:SelectCountry('DO','/es-es/contact-support');" class="">Dominican Republic</a></li>
      <li><a href="javascript:SelectCountry('EC','/es-es/contact-support');" class="">Ecuador</a></li>
      <li><a href="javascript:SelectCountry('EG','/contact-support');" class="">Egypt</a></li>
      <li><a href="javascript:SelectCountry('SV','/es-es/contact-support');" class="">El Salvador</a></li>
      <li><a href="javascript:SelectCountry('EE','/contact-support');" class="">Estonia</a></li>
      <li><a href="javascript:SelectCountry('ET','/fr-fr/contact-support');" class="">Ethiopa</a></li>
      <li><a href="javascript:SelectCountry('FI','/contact-support');" class="">Finland</a></li>
      <li><a href="javascript:SelectCountry('FR','/fr-fr/contact-support');" class="">France</a></li>
      <li><a href="javascript:SelectCountry('GF','/fr-fr/contact-support');" class="">French Guiana</a></li>
      <li><a href="javascript:SelectCountry('TF','/contact-support');" class="">French Overseas Territories</a></li>
      <li><a href="javascript:SelectCountry('PF','/fr-fr/contact-support');" class="">French Polynesia</a></li>
      <li><a href="javascript:SelectCountry('GA','/fr-fr/contact-support');" class="">Gabon</a></li>
      <li><a href="javascript:SelectCountry('GM','/fr-fr/contact-support');" class="">Gambia</a></li>
      <li><a href="javascript:SelectCountry('DE','/de-de/contact-support');" class="">Germany </a></li>
      <li><a href="javascript:SelectCountry('GH','/fr-fr/contact-support');" class="">Ghana</a></li>
      <li><a href="javascript:SelectCountry('GR','/contact-support');" class="">Greece</a></li>
      <li><a href="javascript:SelectCountry('GD','/contact-support');" class="">Grenada</a></li>
      <li><a href="javascript:SelectCountry('GP','/fr-fr/contact-support');" class="">Guadeloupe</a></li>
      <li><a href="javascript:SelectCountry('GT','/es-es/contact-support');" class="">Guatemala</a></li>
      <li><a href="javascript:SelectCountry('GN','/fr-fr/contact-support');" class="">Guinea</a></li>
      <li><a href="javascript:SelectCountry('GY','/contact-support');" class="">Guyana</a></li>
      <li><a href="javascript:SelectCountry('HT','/contact-support');" class="">Haiti</a></li>
      <li><a href="javascript:SelectCountry('HN','/es-es/contact-support');" class="">Honduras</a></li>
      <li><a href="javascript:SelectCountry('HK','/contact-support');" class="">Hong Kong</a></li>
      <li><a href="javascript:SelectCountry('HU','/contact-support');" class="">Hungary</a></li>
      <li><a href="javascript:SelectCountry('IS','/contact-support');" class="">Iceland</a></li>
      <li><a href="javascript:SelectCountry('IN','/contact-support');" class="">India</a></li>
      <li><a href="javascript:SelectCountry('IE','/contact-support');" class="">Ireland</a></li>
      <li><a href="javascript:SelectCountry('IL','/contact-support');" class="">Israel</a></li>
      <li><a href="javascript:SelectCountry('IT','/it-it/contact-support');" class="">Italy</a></li>
      <li><a href="javascript:SelectCountry('CI','/contact-support');" class="">Ivory Coast</a></li>
      <li><a href="javascript:SelectCountry('JM','/contact-support');" class="">Jamaica</a></li>
      <li><a href="javascript:SelectCountry('JP','/ja-jp/contact-support');" class="">日本</a></li>
      <li><a href="javascript:SelectCountry('JO','/contact-support');" class="">Jordan</a></li>
      <li><a href="javascript:SelectCountry('KE','/fr-fr/contact-support');" class="">Kenya</a></li>
      <li><a href="javascript:SelectCountry('KR','/ko-kr/contact-support');" class="">대한민국</a></li>
      <li><a href="javascript:SelectCountry('KW','/contact-support');" class="">Kuwait</a></li>
      <li><a href="javascript:SelectCountry('LV','/contact-support');" class="">Latvia</a></li>
      <li><a href="javascript:SelectCountry('LS','/fr-fr/contact-support');" class="">Lesotho</a></li>
      <li><a href="javascript:SelectCountry('LR','/fr-fr/contact-support');" class="">Liberia</a></li>
      <li><a href="javascript:SelectCountry('LY','/contact-support');" class="">Libya</a></li>
      <li><a href="javascript:SelectCountry('LT','/contact-support');" class="">Lithuania</a></li>
      <li><a href="javascript:SelectCountry('LU','/fr-fr/contact-support');" class="">Luxembourg</a></li>
      <li><a href="javascript:SelectCountry('MK','/contact-support');" class="">Macedonia</a></li>
      <li><a href="javascript:SelectCountry('MG','/fr-fr/contact-support');" class="">Madagascar</a></li>
      <li><a href="javascript:SelectCountry('MW','/fr-fr/contact-support');" class="">Malawi</a></li>
      <li><a href="javascript:SelectCountry('MY','/contact-support');" class="">Malaysia</a></li>
      <li><a href="javascript:SelectCountry('ML','/fr-fr/contact-support');" class="">Mali</a></li>
      <li><a href="javascript:SelectCountry('MT','/fr-fr/contact-support');" class="">Malta</a></li>
      <li><a href="javascript:SelectCountry('MQ','/fr-fr/contact-support');" class="">Martinique</a></li>
      <li><a href="javascript:SelectCountry('MR','/fr-fr/contact-support');" class="">Mauritania</a></li>
      <li><a href="javascript:SelectCountry('MU','/fr-fr/contact-support');" class="">Mauritius</a></li>
      <li><a href="javascript:SelectCountry('YT','/fr-fr/contact-support');" class="">Mayotte</a></li>
      <li><a href="javascript:SelectCountry('MX','/es-es/contact-support');" class="">Mexico</a></li>
      <li><a href="javascript:SelectCountry('MC','/contact-support');" class="">Monaco</a></li>
      <li><a href="javascript:SelectCountry('ME','/fr-fr/contact-support');" class="">Montenegro</a></li>
      <li><a href="javascript:SelectCountry('MS','/fr-fr/contact-support');" class="">Montserrat</a></li>
      <li><a href="javascript:SelectCountry('MZ','/fr-fr/contact-support');" class="">Mozambique</a></li>
      <li><a href="javascript:SelectCountry('NA','/fr-fr/contact-support');" class="">Namibia</a></li>
      <li><a href="javascript:SelectCountry('NL','/contact-support');" class="">Netherlands</a></li>
      <li><a href="javascript:SelectCountry('NC','/fr-fr/contact-support');" class="">New Caledonia</a></li>
      <li><a href="javascript:SelectCountry('NZ','/contact-support');" class="">New Zealand</a></li>
      <li><a href="javascript:SelectCountry('NI','/es-es/contact-support');" class="">Nicaragua</a></li>
      <li><a href="javascript:SelectCountry('NE','/fr-fr/contact-support');" class="">Niger</a></li>
      <li><a href="javascript:SelectCountry('NG','/contact-support');" class="">Nigeria</a></li>
      <li><a href="javascript:SelectCountry('NO','/contact-support');" class="">Norway</a></li>
      <li><a href="javascript:SelectCountry('OM','/contact-support');" class="">Oman</a></li>
      <li><a href="javascript:SelectCountry('PA','/es-es/contact-support');" class="">Panamá</a></li>
      <li><a href="javascript:SelectCountry('PY','/es-es/contact-support');" class="">Paraguay</a></li>
      <li><a href="javascript:SelectCountry('PE','/es-es/contact-support');" class="">Peru</a></li>
      <li><a href="javascript:SelectCountry('PH','/contact-support');" class="">Philippines</a></li>
      <li><a href="javascript:SelectCountry('PL','/contact-support');" class="">Poland</a></li>
      <li><a href="javascript:SelectCountry('PT','/pt-br/contact-support');" class="">Portugal</a></li>
      <li><a href="javascript:SelectCountry('PR','/es-es/contact-support');" class="">Puerto Rico</a></li>
      <li><a href="javascript:SelectCountry('QA','/contact-support');" class="">Qatar</a></li>
      <li><a href="javascript:SelectCountry('RE','/fr-fr/contact-support');" class="">Reunion</a></li>
      <li><a href="javascript:SelectCountry('RO','/contact-support');" class="">Romania</a></li>
      <li><a href="javascript:SelectCountry('RU','/contact-support');" class="">Russian Federation</a></li>
      <li><a href="javascript:SelectCountry('RW','/fr-fr/contact-support');" class="">Rwanda</a></li>
      <li><a href="javascript:SelectCountry('SA','/contact-support');" class="">Saudi Arabia</a></li>
      <li><a href="javascript:SelectCountry('SN','/fr-fr/contact-support');" class="">Senegal</a></li>
      <li><a href="javascript:SelectCountry('RS','/contact-support');" class="">Serbia</a></li>
      <li><a href="javascript:SelectCountry('SC','/fr-fr/contact-support');" class="">Seychelles</a></li>
      <li><a href="javascript:SelectCountry('SL','/fr-fr/contact-support');" class="">Sierra Leone</a></li>
      <li><a href="javascript:SelectCountry('SG','/contact-support');" class="">Singapore</a></li>
      <li><a href="javascript:SelectCountry('SK','/contact-support');" class="">Slovakia</a></li>
      <li><a href="javascript:SelectCountry('SI','/contact-support');" class="">Slovenia</a></li>
      <li><a href="javascript:SelectCountry('SO','/fr-fr/contact-support');" class="">Somalia</a></li>
      <li><a href="javascript:SelectCountry('ZA','/contact-support');" class="">South Africa</a></li>
      <li><a href="javascript:SelectCountry('ES','/es-es/contact-support');" class="">Spain</a></li>
      <li><a href="javascript:SelectCountry('KN','/contact-support');" class="">St. Kitts &amp; Nevis</a></li>
      <li><a href="javascript:SelectCountry('LC','/contact-support');" class="">St. Lucia</a></li>
      <li><a href="javascript:SelectCountry('VC','/contact-support');" class="">St. Vincent &amp; Grenadines</a></li>
      <li><a href="javascript:SelectCountry('SR','/contact-support');" class="">Suriname</a></li>
      <li><a href="javascript:SelectCountry('SZ','/fr-fr/contact-support');" class="">Swaziland</a></li>
      <li><a href="javascript:SelectCountry('SE','/contact-support');" class="">Sweden</a></li>
      <li><a href="javascript:SelectCountry('CH','/de-de/contact-support');" class="">Switzerland</a></li>
      <li><a href="javascript:SelectCountry('TW','/contact-support');" class="">Taiwan</a></li>
      <li><a href="javascript:SelectCountry('TZ','/fr-fr/contact-support');" class="">Tanzania</a></li>
      <li><a href="javascript:SelectCountry('TH','/contact-support');" class="">Thailand</a></li>
      <li><a href="javascript:SelectCountry('TG','/fr-fr/contact-support');" class="">Togo</a></li>
      <li><a href="javascript:SelectCountry('TT','/contact-support');" class="">Trinidad y Tobago</a></li>
      <li><a href="javascript:SelectCountry('TR','/contact-support');" class="">Turkey</a></li>
      <li><a href="javascript:SelectCountry('TC','/contact-support');" class="">Turks &amp; Caicos Islands</a></li>
      <li><a href="javascript:SelectCountry('UG','/fr-fr/contact-support');" class="">Uganda</a></li>
      <li><a href="javascript:SelectCountry('UA','/contact-support');" class="">Ukraine</a></li>
      <li><a href="javascript:SelectCountry('GB','/contact-support');" class="">United Kingdom</a></li>
      <li><a href="javascript:SelectCountry('US','/contact-support');" class=" selected">United States</a></li>
      <li><a href="javascript:SelectCountry('UY','/es-es/contact-support');" class="">Uruguay</a></li>
      <li><a href="javascript:SelectCountry('VI','/contact-support');" class="">US Virgin Islands</a></li>
      <li><a href="javascript:SelectCountry('VE','/es-es/contact-support');" class="">Venezuela</a></li>
      <li><a href="javascript:SelectCountry('YE','/contact-support');" class="">Yemen</a></li>
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