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BILLING & ACCOUNT ARTICLES






BILLING & ACCOUNT ARTICLES


NEED HELP WITH BILLING?

Shaw makes paying your bills easy and versatile. Learn all about how to set up
pre-authorized monthly payments and how to go paperless by switching to viewing
your bills online.


All Billing Account My Shaw Shaw Mobile




TOP BILLING & ACCOUNT ARTICLES

 * Everything you need to know about Rogers & Shaw
 * Are Shaw services available in my area?
 * Getting started with the My Shaw App
 * Billing Frequently Asked Questions
 * How To: View past bills
 * How To: Make a payment online

101 ARTICLES




ONLINE EBILL FAQ

Get answers about how long it takes to receive your eBill, how to save or print
your bill with My Shaw or the My Shaw app, and more. General Billing IMPORTANT
NOTICE: Monthly billing is going paperless. This means you’ll no longer receive
a paper inv... Read more


30 DAY SATISFACTION GUARANTEE

Choose us with confidence thanks to our 30-Day Satisfaction Guarantee. If you
are not 100% satisfied with your new home services, cancel within the first 30
days, and get a refund on your set-up and monthly fees. Please refer to the
30-Day Satisfacti... Read more


HOW TO: UPDATE YOUR CONTACT INFORMATION IN MY SHAW

If you'd like to update your contact information you can do so using the My Shaw
website (my.shaw.ca) and the My Shaw app (Apple App Store | Google Play Store).
My Shaw uses your Shaw ID to log in to view your bill, manage your account and
your servi... Read more


EVERYTHING YOU NEED TO KNOW ABOUT ROGERS & SHAW

Rogers &amp; Shaw FAQ Billing and Account FAQ Services FAQ Rogers and Shaw are
coming together to bring you the latest 5G and fibre network technology. Your
current services will continue as usual—and we can’t wait to share new and
improved connectivity ... Read more


QUICK ANSWER: HOW DO I CHECK MY DISNEY+ SUBSCRIPTION IN MY SHAW?

When you’re subscribed to Disney+ through Shaw, you can check your subscription
status and find other resources from My Shaw. Solution Login to My Shaw. You may
need to create a Shaw ID first. See How to create a Shaw ID to learn more.
Navigate to Su... Read more


HOW TO: LINK YOUR SHAW ACCOUNT TO DISNEY+

If you subscribe to Disney+ through us, you will need to activate your Disney+
subscription by linking it to a new or existing Disney+ account. Follow the
steps below to link your accounts so you can begin enjoying Disney+ with us.
Note: If you alrea... Read more


QUICK ANSWER: HOW DO I SET UP AN AUTO PAYMENT BY CONTACTING ROGERS?

You can set up an auto-payment by contacting us directly. Solution Contact us by
phone or live messaging. One of our agents will assist you in setting up your
auto-payment. They will send you a secure link via email or SMS. Click the link
and input y... Read more


QUICK ANSWER: HOW DO I MAKE A PAYMENT BY CONTACTING ROGERS?

You can make a one-time payment by contacting us directly. Solution Contact us
by phone or live messaging. After verifying your account, our agent will send
you a secure link via email or SMS. Click the link. Put the amount you want to
pay. Input you... Read more


TWO-STEP VERIFICATION FAQS

Two-step verification (also known as Multi-Factor Authentication or MFA) is an
additional layer of security for all Shaw customers using My Shaw or the Shaw
Home app. Two-step verification provides Shaw customers with two independent
means to confirm... Read more


MAKING AN ONLINE PAYMENT WITHOUT SIGNING IN TO MY SHAW

For quick payments for your Shaw home services (TV, Internet, Home Phone) you
can use our Pay Without Signing In page. On this page you can make credit card
payments towards your account without the need to sign into My Shaw. Solution
Visit www.shaw.... Read more

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