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INDUSTRY SPOTLIGHT: ERKAN AKYUZ, CHIEF EXECUTIVE AT LYNIATE

In our next Industry Spotlight, Maja Dragovic speaks to Erkan Akyuz, chief
executive at Lyniate, about the company’s mission to advance interoperability in
healthcare.

We have reached a point where the sheer amount of health data – whether from a
ward in a hospital, a GP, or even an Apple Watch or Fitbit – is scattered around
and feels unmanageable and chaotic. Hence the reason everyone in healthcare is
talking about interoperability as a tool to connect these data systems and make
the most use of the information.

In this complex net of different vendors, solutions and areas of the healthcare
ecosystem, the Lyniate mission, says Erkan Akyuz, the company’s chief executive,
is to “build connections for a healthier world by bringing order to chaos” and
“aligning the many layers of interoperability in healthcare”.

Akyuz identifies three main layers that make up the healthcare ecosystem:
systems of record, systems of intelligence, and systems of engagement. Lyniate,
he says, is in the middle of this ecosystem, “connecting and orchestrating the
data flow among all of these systems to enable person-to-person information
sharing”.

One of the ways the organisation strives to achieve this alignment is with its
healthcare interoperability platform, Lyniate Rhapsody, which supports all
healthcare message formats and standards, including HL7 v2 and v3, FHIR, CCDA,
DICOM, and XMAL amongst others, as well as legacy formats. It is a scalable
platform with the ability to process over 3,500 straight through messages per
second on a standard Intel server. Today, Rhapsody processes more than a billion
messages per day globally.

New technology releases

Since carving out Rhapsody from Orion Health in 2018, the company has been on a
steadfast mission to cover the crucial corners in healthcare interoperability.
In 2019 it merged with Corepoint Health, and this year it has released two new
versions of Rhapsody and another version of Lyniate Corepoint, as well as new
products that were not in its portfolio prior to 2021.

One of the new products is Lyniate Rapid, which is an API gateway and management
tool that helps healthcare systems as well as healthcare IT vendors manage and
secure API communications in FHIR and non-FHIR formats.

Lyniate Rapid is designed to be vendor-agnostic. Rapid customers include Lyniate
interface engine users and users of competitive solutions. Regardless of
integration solution, they can pair it with Rapid to optimize API access to
data.

Another new product is Lyniate Image Director, a solution targeting image
exchange between hospital-based acquisition devices, such as CT or ultrasound,
to non-hospital-based radiologists. Image Director supports radiologists by
ensuring every relevant image for a patient is present at the time of reading –
across PACS systems and across facility boundaries.

“It is becoming a common trend that the reading radiologist is not located in
the acute care setting, and they are reading the images remotely,” Akyuz
explains.

“Image Director focuses on providing access to images from across many
organisations so that care providers have the full patient context when they’re
making decisions and writing the diagnosis.”

The company has also recently acquired the Datica integration business, which
expands their API management, cloud operations, and managed services resources.

“In conjunction with this acquisition, we released a product called Lyniate
Envoy, which further enables interoperability as a managed service,” Akyuz says.

“This is a cloud-based solution that expands our ability to meet the modern
hybrid requirements of healthcare organisations.”

Flexibility is key

Speaking to Digital Health from the Lyniate headquarters in Boston, Akyuz points
out that the company’s focus is to bring a high level of flexibility to its
customers, hence any of its technology can be run on premises, off premises, or
in a hybrid mode. Lyniate is the first healthcare interoperability company that
offers a fully managed cloud offering, a hosted cloud offering, and on-premises
offerings. Lyniate also delivers services to implement these products, making
them a full-service partner.

“We provide health data integration as an infrastructure service, meaning that
you run the services on the cloud, we manage the infrastructure, we monitor the
infrastructure, and we can even complete the interface configuration for
customers,” Akyuz adds.

“Customers can run the products on AWS or Azure, their choice, as a managed
service or as software as a service.”

Patient data in the cloud

Cloud is still a sensitive topic amongst healthcare providers, with the safety
of patient data and cyber security a significant concern.

“This is a real threat for providers around the world, and we are making sure
that our products are securely developed, securely deployed, and secure in the
place that they’re deployed,” Akyuz explains.

One of the first Trusts in the UK to use cloud is West Hertfordshire NHS Trust
who are using Rhapsody as a service on the cloud. Others rely on Rhapsody as a
security hub.

“While all the systems are connected in Rhapsody, if one of the systems is
compromised, that system disconnects in Rhapsody so the rest of the architecture
can continue to work without being compromised,” Akyuz says.

“From that perspective, investment in cybersecurity, investment in cloud,
investment in the new technologies like FHIR and others is extremely important
for us. And to walk the talk, we continue to invest 70 to 80% of the revenue
that we generate into R&D.”

People focused

While focusing on technology is important, prioritising people is imperative at
Lyniate, says Akyuz, adding that the company’s number one focus is people: its
employees, its partners, and its customers. With almost 240 employees and
serving 5,000 customers around the world directly or through partners like
Phillips, the company strives to be the best internally as well as externally.

“Our purpose has always been to create the best interoperability company with
the best potential to grow and to do more for our customers,” Akyuz explains.

“This is not a technology company focusing on the technology for the
technology’s sake. This is a technology company focusing on a technology for the
people’s sake.

“And that comes by putting the people first including our employees, our
customers, and our partners. People are our number one.”

Having a 99.6% customer retention speaks volumes of the Lyniate determination to
fulfil its mission.



Contact Lyniate:

Website: www.lyniate.com

Twitter: @lyniate
Linkedin: Lyniate





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Interoperability
Data | industry spotlight | Interoperability | Lyniate

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DHI



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6 September 2021

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