help.kobo.com
Open in
urlscan Pro
104.16.52.111
Public Scan
Effective URL: https://help.kobo.com/hc/en-us
Submission: On January 23 via api from BE
Summary
TLS certificate: Issued by Let's Encrypt Authority X3 on December 29th 2019. Valid for: 3 months.
This is the only time help.kobo.com was scanned on urlscan.io!
urlscan.io Verdict: No classification
Domain & IP information
IP Address | AS Autonomous System | ||
---|---|---|---|
1 1 | 162.223.232.25 162.223.232.25 | 15334 (RESPONSYS) (RESPONSYS) | |
1 1 | 204.87.189.51 204.87.189.51 | 54058 (RAKUTEN) (RAKUTEN) | |
1 1 | 104.108.51.60 104.108.51.60 | 16625 (AKAMAI-AS) (AKAMAI-AS) | |
1 1 | 104.108.45.28 104.108.45.28 | 16625 (AKAMAI-AS) (AKAMAI-AS) | |
2 12 | 104.16.52.111 104.16.52.111 | 13335 (CLOUDFLAR...) (CLOUDFLARENET) | |
30 | 104.18.71.113 104.18.71.113 | 13335 (CLOUDFLAR...) (CLOUDFLARENET) | |
1 1 | 104.18.73.113 104.18.73.113 | 13335 (CLOUDFLAR...) (CLOUDFLARENET) | |
2 | 2a00:1450:400... 2a00:1450:4001:815::200e | 15169 (GOOGLE) (GOOGLE) | |
1 | 2a00:1450:400... 2a00:1450:4001:81a::2008 | 15169 (GOOGLE) (GOOGLE) | |
5 | 104.18.74.113 104.18.74.113 | 13335 (CLOUDFLAR...) (CLOUDFLARENET) | |
1 | 147.75.84.91 147.75.84.91 | 54825 (PACKET) (PACKET) | |
1 | 147.75.32.13 147.75.32.13 | 54825 (PACKET) (PACKET) | |
1 | 147.75.32.99 147.75.32.99 | 54825 (PACKET) (PACKET) | |
51 | 9 |
ASN16625 (AKAMAI-AS, US)
PTR: a104-108-51-60.deploy.static.akamaitechnologies.com
www.kobobooks.com |
ASN16625 (AKAMAI-AS, US)
PTR: a104-108-45-28.deploy.static.akamaitechnologies.com
www.kobo.com |
ASN13335 (CLOUDFLARENET, US)
static.zdassets.com | |
p14.zdassets.com | |
theme.zdassets.com |
ASN15169 (GOOGLE, US)
www.google-analytics.com |
ASN15169 (GOOGLE, US)
www.googletagmanager.com |
ASN13335 (CLOUDFLARENET, US)
theme.zdassets.com | |
ekr.zdassets.com | |
static.zdassets.com |
ASN54825 (PACKET, US)
PTR: pkt-ams-k2-shared-ingress9
script.hotjar.com |
ASN54825 (PACKET, US)
PTR: pkt-ams-k2-shared-ingress12
vars.hotjar.com |
Apex Domain Subdomains |
Transfer | |
---|---|---|
35 |
zdassets.com
static.zdassets.com p14.zdassets.com theme.zdassets.com ekr.zdassets.com |
3 MB |
8 |
zendesk.com
1 redirects
assets.zendesk.com rakutenkobo.zendesk.com |
5 KB |
7 |
kobo.com
4 redirects
shop.kobo.com www.kobo.com help.kobo.com |
18 KB |
3 |
hotjar.com
static.hotjar.com script.hotjar.com vars.hotjar.com |
72 KB |
2 |
google-analytics.com
www.google-analytics.com |
18 KB |
2 |
kobobooks.com
2 redirects
kobobooks.com www.kobobooks.com |
527 B |
1 |
googletagmanager.com
www.googletagmanager.com |
23 KB |
51 | 7 |
Domain | Requested by | |
---|---|---|
16 | theme.zdassets.com |
help.kobo.com
static.zdassets.com |
15 | static.zdassets.com |
help.kobo.com
static.zdassets.com |
7 | rakutenkobo.zendesk.com |
help.kobo.com
static.zdassets.com |
5 | help.kobo.com |
2 redirects
theme.zdassets.com
|
2 | ekr.zdassets.com |
static.zdassets.com
|
2 | www.google-analytics.com |
help.kobo.com
|
2 | p14.zdassets.com |
help.kobo.com
|
1 | vars.hotjar.com |
static.hotjar.com
|
1 | script.hotjar.com |
static.hotjar.com
|
1 | static.hotjar.com |
p14.zdassets.com
|
1 | www.googletagmanager.com |
help.kobo.com
|
1 | assets.zendesk.com | 1 redirects |
1 | www.kobo.com | 1 redirects |
1 | www.kobobooks.com | 1 redirects |
1 | kobobooks.com | 1 redirects |
1 | shop.kobo.com | 1 redirects |
51 | 16 |
This site contains links to these domains. Also see Links.
Domain |
---|
www.kobo.com |
authorize.kobo.com |
Subject Issuer | Validity | Valid | |
---|---|---|---|
help.kobo.com Let's Encrypt Authority X3 |
2019-12-29 - 2020-03-28 |
3 months | crt.sh |
*.zdassets.com Sectigo RSA Domain Validation Secure Server CA |
2019-06-25 - 2021-05-31 |
2 years | crt.sh |
rakutenkobo.zendesk.com CloudFlare Inc ECC CA-2 |
2019-08-20 - 2020-08-19 |
a year | crt.sh |
*.google-analytics.com GTS CA 1O1 |
2020-01-07 - 2020-03-31 |
3 months | crt.sh |
static.hotjar.com Let's Encrypt Authority X3 |
2019-12-05 - 2020-03-04 |
3 months | crt.sh |
script.hotjar.com Let's Encrypt Authority X3 |
2019-12-05 - 2020-03-04 |
3 months | crt.sh |
vars.hotjar.com Let's Encrypt Authority X3 |
2019-12-05 - 2020-03-04 |
3 months | crt.sh |
This page contains 3 frames:
Primary Page:
https://help.kobo.com/hc/en-us
Frame ID: F3ADD1FE89FDB2AF00C0ECA10F6F04A5
Requests: 39 HTTP requests in this frame
Frame:
https://vars.hotjar.com/box-b736908ce6b0e933fad3a2e45df61b38.html
Frame ID: B4035DF7464E3234DE168493CA6F7CC2
Requests: 1 HTTP requests in this frame
Frame:
https://static.zdassets.com/web_widget/latest/runtime.a241f1291ecf38142b39.js
Frame ID: C4ED6C8532E236CBB4E348656B5A017C
Requests: 12 HTTP requests in this frame
Screenshot
Page URL History Show full URLs
-
https://shop.kobo.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlYQGnklEzeKPNPvNza2TEdrO3hNzbbnzfzd7k0B9SzaPAHz...
HTTP 302
https://kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://www.kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://www.kobo.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://help.kobo.com/ HTTP 301
https://help.kobo.com/hc HTTP 301
https://help.kobo.com/hc/en-us Page URL
Detected technologies
Ruby (Programming Languages) ExpandDetected patterns
- meta csrf-param /^authenticity_token$/i
Ruby on Rails (Web Frameworks) Expand
Detected patterns
- meta csrf-param /^authenticity_token$/i
CloudFlare (CDN) Expand
Detected patterns
- headers server /^cloudflare$/i
Google Analytics (Analytics) Expand
Detected patterns
- script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i
jQuery (JavaScript Libraries) Expand
Detected patterns
- script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i
Page Statistics
3 Outgoing links
These are links going to different origins than the main page.
Title: Back to Store
Search URL Search Domain Scan URL
Title: Terms of Use
Search URL Search Domain Scan URL
Title: Privacy Policy
Search URL Search Domain Scan URL
Page URL History
This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.
-
https://shop.kobo.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlYQGnklEzeKPNPvNza2TEdrO3hNzbbnzfzd7k0B9SzaPAHzc3yTgABu4DPyiloiOVXtpKX=YCSASSTY&_ei_=EkYioJxlO3gg3iSYFRt0i8msv_gQdHa8ZHK0f2lQ4o7WWJ_hKLZQQ2SuupbQIu7T285FwZ8owv0u7L_788Fr5jlbTA_sT-mse7qAG8LZPGllOe5qoHiYua82AbDD9tcqKSSPZMXXJJIQE_QJkUdxbjgGm0.
HTTP 302
https://kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://www.kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://www.kobo.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://help.kobo.com/ HTTP 301
https://help.kobo.com/hc HTTP 301
https://help.kobo.com/hc/en-us Page URL
Redirected requests
There were HTTP redirect chains for the following requests:
Request Chain 7- https://assets.zendesk.com/assets/apps/conditional_fields/latest/helpcenter.js HTTP 302
- https://static.zdassets.com/conditional_fields_app_hc/latest/helpcenter.js
51 HTTP transactions
Method Protocol |
Resource Path |
Size x-fer |
Type MIME-Type |
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GET H2 |
Primary Request
en-us
help.kobo.com/hc/ Redirect Chain
|
56 KB 11 KB |
Document
text/html |
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General
Request headers
Response headers
Redirect headers
|
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GET H2 |
application-ebe99bddbcda8cfa23b8459c9722c845.css
static.zdassets.com/hc/assets/ |
75 KB 16 KB |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
theming_v1_support-630036b7a5c8f083a89c20154dae3ee6.css
static.zdassets.com/hc/assets/ |
14 KB 8 KB |
Stylesheet
text/css |
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General
Request headers
Response headers
|
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GET H2 |
style.css
p14.zdassets.com/hc/theming_assets/2042370/114094566913/ |
145 KB 28 KB |
Stylesheet
text/css |
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General
Request headers
Response headers
|
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GET H2 |
jquery-d5395f0b7ac5027403fc17855c46dbfc.js
static.zdassets.com/hc/assets/ |
91 KB 31 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
7e23d55c9e9ac0d108b36fe7e7834faa3ad21c30.js
theme.zdassets.com/theme_assets/2042370/ |
18 KB 6 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
434cdec1669f2c6c7406297a72120936bc56ed52.js
theme.zdassets.com/theme_assets/2042370/ |
91 KB 33 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
0dc32db4aa9c5f03f3b38c47d883dbd4fed13aae.js
theme.zdassets.com/theme_assets/2042370/ |
85 KB 29 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
helpcenter.js
static.zdassets.com/conditional_fields_app_hc/latest/ Redirect Chain
|
63 KB 17 KB |
Script
application/javascript |
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General
Request headers
Response headers
Redirect headers
|
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GET H2 |
script.js
p14.zdassets.com/hc/theming_assets/2042370/114094566913/ |
36 KB 8 KB |
Script
text/javascript |
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General
Request headers
Response headers
|
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GET H2 |
effa337e9819b5843504053be35fb3cac41e86c0.svg
theme.zdassets.com/theme_assets/2042370/ |
2 KB 1 KB |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
7e446b657d49d713b4c4a26434ef6d4cdecbfa46.svg
theme.zdassets.com/theme_assets/2042370/ |
296 B 937 B |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
snippet.js
static.zdassets.com/ekr/ |
1 KB 931 B |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
cdc5989e861b7065752309d017baf482043718b0.png
theme.zdassets.com/theme_assets/2042370/ |
273 KB 274 KB |
Image
image/png |
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General
Request headers
Response headers
|
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GET H2 |
b025b1a1c719da23f87f7d3f8f4fda2af4eb6d57.svg
theme.zdassets.com/theme_assets/2042370/ |
216 B 730 B |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
en-us.ea5bb565f70118f3e6f7.js
static.zdassets.com/hc/assets/ |
183 KB 32 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
host.js
rakutenkobo.zendesk.com/auth/v2/ |
9 KB 3 KB |
Script
text/javascript |
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General
Request headers
Response headers
|
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GET H2 |
hc_enduser-4dfd431a533504c06b8bfe1bc9d50ee8.js
static.zdassets.com/hc/assets/ |
425 KB 128 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
analytics.js
www.google-analytics.com/ |
43 KB 17 KB |
Script
text/javascript |
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General
Request headers
Response headers
|
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GET H2 |
collect
www.google-analytics.com/r/ |
35 B 111 B |
Image
image/gif |
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General
Request headers
Response headers
|
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GET H2 |
sections.json
help.kobo.com/api/v2/help_center/en-us/ |
18 KB 2 KB |
XHR
application/json |
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General
Request headers
Response headers
|
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GET H2 |
articles.json
help.kobo.com/api/v2/help_center/en-us/ |
141 B 673 B |
XHR
application/json |
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General
Request headers
Response headers
|
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GET H2 |
gtm.js
www.googletagmanager.com/ |
63 KB 23 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
81998a538fa905f5eb8e3b4f74f29eb9618a9cd6.svg
theme.zdassets.com/theme_assets/2042370/ |
1 KB 1 KB |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
d3f8c8fa9c10b2087d0d2f4b71f5efdb08b0838a.svg
theme.zdassets.com/theme_assets/2042370/ |
613 B 594 B |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
e75ad2ce623918adb1e125e9f19d77465f384852.svg
theme.zdassets.com/theme_assets/2042370/ |
679 B 611 B |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
a35bb33a9ab877ff7c280bcbb2717cab5e91eb8c.svg
theme.zdassets.com/theme_assets/2042370/ |
2 KB 1 KB |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
542fe5ab374390b829e01ed02f4b765fffb438c4.svg
theme.zdassets.com/theme_assets/2042370/ |
1 KB 911 B |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
ec2e4b4365e8f6e9a4f092dca6efc5d79f80fd71.svg
theme.zdassets.com/theme_assets/2042370/ |
680 B 616 B |
Image
image/svg+xml |
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General
Request headers
Response headers
|
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GET H2 |
asset_composer.5d2cd6d9613b85125812.js
static.zdassets.com/ekr/ |
24 KB 7 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
330a95a032ee4b20f373190a1891d1dc66c07c77.ttf
theme.zdassets.com/theme_assets/2042370/ |
213 KB 214 KB |
Font
application/x-font-ttf |
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General
Request headers
Response headers
|
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GET H2 |
hotjar-432877.js
static.hotjar.com/c/ |
3 KB 2 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
3e0c19fe-cd93-4754-a6f5-0d2f5eae7da7
ekr.zdassets.com/compose/ |
208 B 551 B |
XHR
application/json |
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General
Request headers
Response headers
|
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GET H2 |
modules.4fbc6fa978838a77e880.js
script.hotjar.com/ |
400 KB 70 KB |
Script
application/javascript |
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General
Request headers
Response headers
|
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GET H2 |
box-b736908ce6b0e933fad3a2e45df61b38.html
vars.hotjar.com/ Frame B403 |
0 0 |
Document
text/html |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
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GET H2 |
92c486c8d51ef93f14130691590b38ccde4eaa20.png
theme.zdassets.com/theme_assets/2042370/ |
1 MB 1 MB |
Image
image/png |
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GET H2 |
dd644551038296b7bfce60d3844d785f20c15f5f.ttf
theme.zdassets.com/theme_assets/2042370/ |
202 KB 202 KB |
Font
application/x-font-ttf |
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GET DATA |
truncated
/ |
4 KB 4 KB |
Font
font/woff |
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GET H2 |
entypo-5adc1c49be0325a8cdac239d1b0b05ad.woff
static.zdassets.com/hc/assets/ |
44 KB 44 KB |
Font
application/font-woff |
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GET H2 |
d7d30990a78128ec46b707ae82cad88c65572ba8
ekr.zdassets.com/compose_product/web_widget/ |
433 B 440 B |
XHR
application/json |
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GET H2 |
runtime.a241f1291ecf38142b39.js
static.zdassets.com/web_widget/latest/ Frame C4ED |
3 KB 2 KB |
Script
application/javascript |
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GET H2 |
chat-sdk.95d6efe41ba05b2e0b04.js
static.zdassets.com/web_widget/latest/ Frame C4ED |
253 KB 49 KB |
Script
application/javascript |
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GET H2 |
vendors~web_widget.c240d189aa146d2a2d69.js
static.zdassets.com/web_widget/latest/ Frame C4ED |
1 MB 266 KB |
Script
application/javascript |
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GET H2 |
web_widget.e68ff86f51a76734b42b.js
static.zdassets.com/web_widget/latest/ Frame C4ED |
962 KB 180 KB |
Script
application/javascript |
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GET H2 |
config
rakutenkobo.zendesk.com/embeddable/ Frame C4ED |
786 B 967 B |
XHR
application/json |
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GET H2 |
en-ca.171496a2e160892555de.js
static.zdassets.com/web_widget/latest/locales/ Frame C4ED |
23 KB 5 KB |
Script
application/javascript |
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GET H2 |
embeddable_blip
rakutenkobo.zendesk.com/ Frame C4ED |
0 99 B |
XHR
text/html |
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GET H2 |
embeddable_blip
rakutenkobo.zendesk.com/ Frame C4ED |
0 39 B |
XHR
text/html |
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Request headers
Response headers
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GET H2 |
embeddable_blip
rakutenkobo.zendesk.com/ Frame C4ED |
0 39 B |
XHR
text/html |
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Response headers
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GET H2 |
embeddable_blip
rakutenkobo.zendesk.com/ Frame C4ED |
0 39 B |
XHR
text/html |
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General
Request headers
Response headers
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GET H2 |
embeddable_blip
rakutenkobo.zendesk.com/ Frame C4ED |
0 39 B |
XHR
text/html |
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GET H2 |
chat-incoming-message-notification.mp3
static.zdassets.com/web_widget/static/ Frame C4ED |
19 KB 20 KB |
Media
audio/mpeg |
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Verdicts & Comments Add Verdict or Comment
44 JavaScript Global Variables
These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.
object| onformdata object| onpointerrawupdate function| $ function| jQuery string| GoogleAnalyticsObject function| ga function| _ function| Vue object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| cfaRules object| HC function| Tools object| dataLayer function| toggleMenu1 function| toggleMenu2 string| locationURLsign string| locationURLhome function| zE function| zEmbed function| toggleTopButton function| scrollToTop object| I18N object| Zendesk object| HelpCenter function| webpackJsonp object| regeneratorRuntime function| moment number| _rollbarStartTime function| rollbar boolean| _rollbarDidLoad function| hj object| _hjSettings object| zEWebpackACJsonp function| setImmediate function| clearImmediate object| google_tag_manager object| hjSiteSettings function| hjBootstrap object| hjBootstrapCalled boolean| zEACLoaded function| $zopim3 Cookies
Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.
Domain/Path | Expires | Name / Value |
---|---|---|
.kobo.com/ | Name: _hjid Value: cb347410-8e07-44e7-a1f7-1505e27ed9dc |
|
.help.kobo.com/ | Name: __cfruid Value: d4027d82b9a5c646b90babb68e40283b34684ab0-1579816770 |
|
.help.kobo.com/ | Name: __cfduid Value: d2446d0d59abba25b98dcdca839cd36691579816770 |
1 Console Messages
A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.
Source | Level | URL Text |
---|
Security Headers
This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page
Header | Value |
---|---|
Strict-Transport-Security | max-age=259200; |
X-Content-Type-Options | nosniff |
X-Frame-Options | SAMEORIGIN |
X-Xss-Protection | 1; mode=block |
Indicators
This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.
assets.zendesk.com
ekr.zdassets.com
help.kobo.com
kobobooks.com
p14.zdassets.com
rakutenkobo.zendesk.com
script.hotjar.com
shop.kobo.com
static.hotjar.com
static.zdassets.com
theme.zdassets.com
vars.hotjar.com
www.google-analytics.com
www.googletagmanager.com
www.kobo.com
www.kobobooks.com
104.108.45.28
104.108.51.60
104.16.52.111
104.18.71.113
104.18.73.113
104.18.74.113
147.75.32.13
147.75.32.99
147.75.84.91
162.223.232.25
204.87.189.51
2a00:1450:4001:815::200e
2a00:1450:4001:81a::2008
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