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Getting Started
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Data & Privacy Policy
Common troubleshooting
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DATA & PRIVACY POLICY


Double Counter legal terms and commitment to keep your data safe
In short: Double Counter only collects and stores the IP of joining members, and
browser information (not private data, unlike IP). No other data is collected.
No human can see that data, it is processed automatically by the bot. We can
delete user data on request.
Please keep in mind we will never, ever, share or sell your data to anybody.
INTRODUCTION

We are committed to protecting the privacy of your data. This Privacy Policy
explains more specifically what information Double Counter (together, “Double
Counter,” “we” or “us”) collect, use, and disclose about you when you access or
use our websites and applications, which we refer to collectively as “the
Service,” contact our customer service team, engage with us on social media, or
otherwise interact with us. The Service includes the Double Counter Discord bot
and the Double Counter web portal.
Although significant changes are rare, this policy may be amended as new
features, technology, or legal requirements arise, so please check back from
time to time. We’ll notify you if we make a significant change and, where
required, seek your consent.
IDENTITY AND CONTACT

Double Counter is a subsidiary of Tellter SAS. Tellter SAS is a company
registered with the Paris company registry (SIREN Identification Number 899 727
606, Paris RCS), with a capital of 5,000 euros, located at 9 rue des Colonnes,
75002 Paris, France. The President, CEO and Publication Director is Nathan
Lourenço, he can be contacted at this e-mail address: nathan@tellter.com.
WHAT INFORMATION DOES DOUBLE COUNTER COLLECT?

When you click a verification link, Double Counter collects the following
information: your IP address. It is then associated with your Discord ID (and
username) in our database. No other type of information is asked, collected or
recorded. IP address is the only private data stored, that allows for personal
identification. User-agents are collected only for manual inspection in case of
alt-flagging dispute, to differentiate two devices anonymously.
Collecting the IP address enables our system to automatically compare it to
other accounts to serve the bot purpose: detecting alternate accounts. No human
will ever see this data, it is encrypted and automatically processed by our
software.
Additionally, the Double Counter web portal adds a cookie to your web browser to
associate your web browser with your Discord account.
ADVERTISEMENT ON OUR VERIFICATION PAGES

By verifying using Double Counter or AltDentifier, you consent to your data &
cookies to be transmitted to Google for customization of advertising across our
services. You can revoke this consent at any moment.
ENCRYPTION

All data that passes through our servers is encrypted using AES (Advanced
Encryption Standard) 128 bits, CBC symmetric encryption.
RIGHT TO ACCESS YOUR DATA OR DELETE IT

ACCESS YOUR DATA

You can contact us on our Discord support server at anytime to request your data
or deletion.
In case you need it, you can also contact support at contact@tellter.com.
Under a few days, we will get back to you with a report of all data we have on
you (actually, your IP address). We are committed to deliver this data within 7
(seven) days following your request.
DELETE YOUR DATA

You can also request data deletion. We will automatically (and without looking
at that data) erase it permanently from all our databases. This action cannot be
undone. Additionally, we will have to ban you from all servers that use our bot,
as the Service will no longer be able to compare data with other accounts and
thus guarantee your identity.

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Last modified 1mo ago
On this page
Introduction
Identity and contact
What information does Double Counter collect?
Advertisement on our verification pages
Encryption
Right to access your data or delete it
Access your data
Delete your data
Tellter SAS © 2023. The Double Counter Logo and designs are the registered
trademarks or service marks of Tellter SAS.
Getting Started
Setting up the bot
Configuration
Configuration, cont.
Analytics
Members Search
Additional Commands
Pro version
Data & Privacy Policy
Common troubleshooting
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