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Publisher: Telstra Name: Prepaid Recharge from Telstra Copyrighted By: Telstra
Family Friendly: Yes Language: English
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3G network closure. Try our new SMS device checker to see if you are impacted.



Telstra Personal Home Page
 * Personal
 * Business
 * Enterprise

 * Telstra Plus
 * Sign in
   

Telstra Personal Home Page
 * Mobiles
 * Internet
 * Entertainment
 * Accessories

 * Support
 * 
 * 





 1. Telstra personal
 2. 
 3. Mobile phones
 4. Pre-Paid Mobile


PAYMENT METHOD NOT AVAILABLE

This item can’t be purchased outright. However, it can be purchased on an HRO.
OK


PAYMENT OPTION SELECTED NOT AVAILABLE

This item is not available on an HRO. Please purchase it outright to continue.
OK


NOT ELIGIBLE FOR UPFRONT PLANS

The customer can’t purchase an upfront plan.
OK


NOT ELIGIBLE FOR BUNDLE PLANS

The customer can’t purchase a bundle plan.
OK
OK


YOUR SERVICE IS NOT ELIGIBLE

This service is not eligible for the action you’ve requested.
OK



LOOKS LIKE THIS OFFER ISN’T AVAILABLE

This offer has expired or is currently unavailable.

OK

Press Escape to close this dialog.



HOW TO RECHARGE ONLINE


RECHARGE ON THE GO

The easiest way to recharge and manage your Pre-Paid services is through the My
Telstra app, but you can also recharge online.
Recharge online
Do you know about auto recharge?

Show the previous links
 * Ways to recharge
 * Auto recharge
 * Recharge vouchers
 * FAQs
 * Why choose us
 * Get help

Show next links


HOW TO ORDER A DIGITAL VOUCHER TO RECHARGE YOUR PRE-PAID SERVICE


IN THE MY TELSTRA APP

Save your payment details to quickly recharge your Pre-Paid services. Plus,
check your balance, track your data usage and get access to special offers.

Download My Telstra app How to recharge in the app


IN MY TELSTRA

Check your balance and manage your Pre-Paid services online. You’ll need your
Telstra ID and password to sign in. 

Sign in or register How to recharge in My Telstra


IN THE REWARDS STORE

Redeem your Telstra Plus Points towards a Pre-Paid recharge voucher. You’ll need
a Telstra Plus membership and a Telstra ID to sign in.

Redeem points for a voucher Join Telstra Plus


KEEP YOUR RECHARGE ROLLING

Set up an auto recharge so you don't have to worry about recharging before your
calls, texts and data expire.


 1. MY TELSTRA
    
     
    Sign in using your Telstra ID or register for one.
    Go to My Telstra


 2. SELECT YOUR PRE-PAID SERVICE
    
    Then go to Auto recharge.


 3. CHOOSE YOUR RECHARGE
    
     
    Select an amount to set up your auto recharge.


 4. PICK A PAYMENT METHOD
    
     
    Select a saved payment method or add a new one.


HOW TO SET UP AUTO RECHARGE FOR YOUR TELSTRA PRE-PAID


VIDEO TRANSCRIPT

Footage: Text on screen reads "Setting up Auto Recharge for your Pre-Paid
service?"

Footage: Moving icons of a phone, a message bubble, and Wi-Fi signal around an
icon of a clock. Text on screen reads "It means you'll never have to remember to
recharge."

Footage: Moving icons of a phone, a message bubble, and Wi-Fi signal. Text on
screen reads "Helping you stay in control and making life simpler." with an okay
hand sign emoji.

Footage: An icon of a hand holding a smartphone. Text on screen reads: "Have
your Telstra ID ready, or register at myid.telstra.com/register"

Footage: The screen of the smartphone changes. Text on screen reads "Step 1.
Sign in on My Telstra at my.telstra.com.au or the My Telstra app."

Footage: The screen of the smartphone changes. Text on screen reads "Step 2.
Select your Pre-Paid service, then Auto recharge."

Footage: The screen of the smartphone changes. Text on screen reads "Step 3.
Choose your auto recharge amount."

Footage: The screen of the smartphone changes. Text on screen reads "Step 4.
Pick a payment method."

Footage: Text on screen reads "Then you're done!" with a raised hands emoji.

Footage: Text on screen reads "Set up now at tel.st/auto-recharge"


READY TO ROLL?

Never miss a call, text or meme. Set up and forget with auto recharge.

Set up auto recharge



HOW TO ORDER A DIGITAL VOUCHER TO RECHARGE YOUR PRE-PAID SERVICE

A digital voucher is available for $35, $45, $160 and $320 online recharges.
Order a digital voucher now to recharge your Pre-Paid service on your own time.


STEP 1: RECHARGE VALUE

Choose the recharge value you wish to purchase - $35, $45, $160 or $320.
 


STEP 2: DELIVERY TYPE

Select Email me a digital voucher. If the amount you’ve ordered is correct, tap
Next to continue.
 


STEP 3: YOUR DETAILS

Enter your details, including your email address. Tap Next, Review and Submit.
 


STEP 4: REVIEW T&CS

To continue, review and agree to the Critical Information Summary, Customer
Terms and Privacy Statement.
 


STEP 5: PLACE ORDER

Enter your Payment Details and select Place order securely. Your order
confirmation and recharge voucher PIN will be sent to you via email.
 


STEP 6: RECHARGE PHONE

Use your Pre-Paid voucher PIN to recharge your phone online before it expires.
Go to recharge your Pre-Paid and follow the prompts.
 


PRE-PAID MOBILE RECHARGE VOUCHER OPTIONS


GET $35 DIGITAL VOUCHER

Recharge $35


GET $45 DIGITAL VOUCHER

Recharge $45


GET $160 DIGITAL VOUCHER

Recharge $160


GET $320 DIGITAL VOUCHER

Recharge $320


PRE-PAID MOBILE CASUAL RECHARGE OPTIONS


GET $35 DIGITAL VOUCHER

Recharge $35


FREQUENTLY ASKED QUESTIONS


WHAT HAPPENS IF MY PRE-PAID RECHARGE EXPIRES?

When your recharge expires, if you don’t recharge your service you move into a
‘recharge only period’ until you recharge.

During your ‘recharge only period’, you’ll still be able to receive calls, but
won’t be able to access data, and you can only make calls to:

 * 125 8887 recharge hotline. It’s a free call from your Telstra Pre-Paid
   service
 * Emergency numbers like 000 and 112. Find out more on the Triple Zero
   (000) website
 * Freecall phone numbers, like Telstra Customer Service

You’ll have 6 months to recharge. If you don't recharge within that time, your
service will be deactivated, and you’ll lose your mobile number. 


HOW DO I KNOW MY RECHARGE WAS SUCCESSFUL?

Your recharge should show in your main balance within a few minutes. You can
check your balance via:

 * My Telstra app
 * My Telstra


IF I RECHARGE BEFORE EXPIRY, WHAT HAPPENS TO MY OLD RECHARGE?

You may experience one of the following issues when trying to redeem your
voucher.

MY 12-DIGIT VOUCHER PIN IS SHOWING AS ‘INVALID’

If you’re seeing this error, please check that:

 * You’ve entered the 12-digit PIN exactly as it’s printed on the voucher
 * Your recharge voucher has not expired
 * The voucher has not already been redeemed

 If you’ve confirmed all this and the voucher still isn’t working, you’ll need
to take your recharge voucher and receipt back to the place of purchase for a
refund.   

MY RECHARGE VOUCHER IS FOR THE WRONG AMOUNT

If the amount on your recharge voucher is wrong, you’ll need to take the voucher
and receipt back to the place of purchase for a refund. 

MY VOUCHER IS BARRED 

This may occur if you have tried to enter your voucher PIN multiple times
without success

To resolve this, please contact us.


WHY CHOOSE US?


AUSTRALIA'S LARGEST NETWORK

Our 4G network reaches further than any other.


CONTINUOUS DATA ROLLOVER

Not going to use up your data in time? Just recharge before expiry on Telstra
Pre-Paid Mobile and rollover up to 200GB of your unused data. 

Available on 7 to 28 day recharges. For use in Australia.


CALL OVERSEAS WITH INCLUDED MINUTES

With capped international call minutes from Australia to selected destinations
on Pre-Paid Mobile, you can stay in touch with friends and family overseas.

For use in Australia.


BE REWARDED WITH TELSTRA PLUS

Join Telstra Plus and get rewarded just for recharging. Earn points to put
towards must-have devices, recharges, accessories and more. Eligibility criteria
apply.

Explore Telstra Plus
Close Carbon neutral plan at no extra cost dialog


CARBON NEUTRAL PLAN AT NO EXTRA COST

Our mobile plans are 100% carbon neutral as certified by Climate Active at no
extra cost to you. Our Carbon Neutral certification applies only to mobile plans
and not your mobile device.

We are committed to reducing our emissions by 50% by 2030. Find out about our
sustainability goals and how you can do your part to reduce your emissions.

You can also help do your part by offsetting everyday emissions using your
Telstra Plus points.

Eligibility criteria apply to join Telstra Plus.

Close Network and Plan speeds dialog


NETWORK AND PLAN SPEEDS

Download speeds are capped on our 4G and 5G network on some plans. Your capped
download speed is the maximum potential download speed for data included in your
recharge. Typical speeds may often be slower and will vary due to factors
including location, distance from the base station, local conditions, concurrent
users, hardware and software configuration and download/upload destination.
Telstra 5G now reaches 80% of Australians. Compatible device required. For 5G
coverage information, check our coverage map.

Close Ultimate speeds dialog


ULTIMATE SPEEDS


ULTIMATE 5G SPEEDS

With your plan’s included data, enjoy greater speed, more capacity and less
latency with our fastest 5G network access.


HOW TO ACCESS 5G

Our 5G network now reaches over 85% of Australians. To access 5G, you’ll need a
5G compatible device in a 5G coverage area. To see if 5G is in your area, use
our 5G coverage checker.


NETWORK SPEED

Speeds may vary due to factors such as location, distance from the base station,
local conditions, concurrent users, hardware and software configuration and
download/upload destination.


NO EXCESS DATA CHARGES

If you exceed your included data allowance, you won’t be charged extra but your
speed will be capped at 1.5Mbps, and slowed further in busy periods. This isn’t
suitable for HD video or high-speed applications and means that some webpages,
videos, social media content and files may take longer to load. However, you can
still stream video in standard definition, listen to music, browse the web and
access social media, even if the experience is slower sometimes. Heavy data
users (users in the top 1% of all data users) may experience slower speeds than
other users during busy periods.

Close 4G network access dialog


4G NETWORK ACCESS

This plan includes access to Telstra’s 4G, 4GX and 3G networks. Please note, it
does NOT include access to our 5G network. 5G network access is included in the
$60 SIM recharge. To access the 5G network, you’ll need a 5G compatible device
in a 5G coverage area.

5G is only available in selected areas. View the 5G coverage map to see where 5G
is available and when it will be coming to your area.

 

Close 5G network access dialog


5G NETWORK ACCESS

5G access is included with this recharge amount. You must activate on Telstra
Pre-Paid Mobile plan to access Telstra 5G. 5G is rolling out to selected areas
using compatible devices. In non-5G coverage areas, you’ll automatically switch
to our 3G or 4G network. Check 5G coverage.

Close $60 SIM. Now $45. Online only. dialog


$60 SIM. NOW $45. ONLINE ONLY.

While stocks last. Online only. Limit two per customer.

Close $30 SIM. Now $15. Online only. dialog


$30 SIM. NOW $15. ONLINE ONLY.

While stocks last. Online only. Limit two per customer.

Close SIM sale + 17GB bonus data. dialog


SIM SALE + 17GB BONUS DATA.

Activate your SIM card on Pre-Paid Complete plan and get 17GB bonus data on your
first three recharges. 25GB = 8GB + 17 GB bonus data. Activation or first
recharge by 1 February 2021, remaining two recharges by 31 March 2021. 

New Telstra Pre-Paid Complete customers only. 

Close SIM sale + 17GB bonus data. dialog


SIM SALE + 17GB BONUS DATA.

Activate your SIM card on Pre-Paid Complete plan and get 17GB bonus data on your
first three recharges. 35GB = 18GB + 17 GB bonus data. Activation or first
recharge by 1 February 2021, remaining two recharges by 31 March 2021.

New Telstra Pre-Paid Complete customers only.

Close $30 SIM sale. dialog


$30 SIM SALE.

While stocks last. Online only. Limit two per customer. Future recharges will be
full price.

Close $40 SIM sale. dialog


$40 SIM SALE.

While stocks last. New customers only. Limit two per customer. Future recharges
will be full price.

Close $150 SIM sale. dialog


$150 SIM SALE.

While stocks last. Online only. Limit two per customer.

Close $300 SIM sale. dialog


$300 SIM SALE.

While stocks last. New customers only. Limit two per customer. Future recharges
will be full price.

Close How to add a new eSIM to your Pre-Paid service. dialog


HOW TO ADD A NEW ESIM TO YOUR PRE-PAID SERVICE.

You must be an existing Telstra Customer. You will need your Telstra ID.

1. On your device, open the My Telstra app and log in with your Telstra ID.

2. Go to the ‘Services’ screen and select ‘Add a new Pre-paid service’.

3. Click on ‘Use eSIM on this device’.

4. Select ‘Mobile Phone’ or ‘Tablet/mobile broadband’ .

5. Select a Pre-Paid plan.

6. Complete payment.

7. Review and submit order.

8. Click ‘Continue’ to start eSIM profile download.

9. You'll be taken to your device’s ‘Settings’ screen to complete the eSIM
profile installation.

10. After eSIM profile is installed, you'll be sent back to the My Telstra app
where you’ll see a ‘Success’ screen.

11. Click ‘Done’ to return to the ‘Services’ screen.

12. Refresh the ‘Services’ screen to see the new eSIM service. It can take up to
4 hours to display your new service.

Close Long Life Plus call, text and data rates. dialog


LONG LIFE PLUS CALL, TEXT AND DATA RATES.

Call rates - 30c per min to standard Australian numbers. From 39c per min to
standard international numbers.

Text rates - 30c to standard Australian numbers. 35c to standard international
numbers.

Data rates - 7c per MB ($72 per GB).

Credit rollover - roll over unused credit when you recharge before expiry.

Close Data-free music streaming. dialog


DATA-FREE MUSIC STREAMING.

Enjoy data-free music streaming of Apple Music, only with Telstra. Access over
50 million songs, totally ad-free.

Apple Music requires an additional subscription. Video streaming and non-music
content will incur data charges. FairPlay policy applies. For use in Australia.

Close Live sport. Data-free. dialog


LIVE SPORT. DATA-FREE.

Stream live AFL, AFLW, NRL, Netball, A-League this 2020 season, fast and
data-free. Excludes NRL Grand Final & State of Origin. AFL, AFLW and NRL live
games are limited to a 7” viewing size. Data-free on the Telstra mobile network:
excludes all non-video content and ads during Video on Demand content.

Close Telstra Pre-Paid Mobile Casual plan <br>Making international Calls from
Australia. dialog


TELSTRA PRE-PAID MOBILE CASUAL PLAN
MAKING INTERNATIONAL CALLS FROM AUSTRALIA.

A Telstra Pre-Paid Mobile Casual plan gives you capped standard international
call minutes to selected destinations. Plus a limited number of texts to any
country. 


ZONE 1 DESTINATIONS:

Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia,
Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South
Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam


ZONE 2 DESTINATIONS:

Argentina, Bahamas, Bangladesh, Bermuda, Brunei, Brazil, Cambodia, Chile,
Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands,
French Guiana, Greenland, Hungary, Iceland, Greece, Italy, Laos, Lebanon,
Liechtenstein, France, Iran, Israel, Kenya, Kuwait, Mexico, Mongolia,
Palestinian Authority, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru,
Sri Lanka, Saudi Arabia, South Africa, Taiwan, Thailand, United Arab Emirates,
Slovak Republic, Venezuela


ZONE 3 DESTINATIONS:

Zone 3 destinations are not available to Telstra Pre-Paid Mobile Casual plan


INCLUDED CALL MINUTES AND TEXTS:

Recharge Amount Zone 1 Zone 2 Texts to any country $20 5 minutes 5 minutes 5
texts $30 10 minutes 10 minutes 10 texts $50 10 minutes
10 minutes
10 texts $70 20 minutes
20 minutes
15 texts $100 20 minutes
20 minutes
15 texts

 

Please note: Included destinations are subject to change.
Close Telstra Pre-Paid Mobile Casual plan <br>Making international Calls from
Australia. dialog


TELSTRA PRE-PAID MOBILE CASUAL PLAN
MAKING INTERNATIONAL CALLS FROM AUSTRALIA.

A Telstra Pre-Paid Mobile Casual plan gives you capped standard international
call minutes to selected destinations. Plus a limited number of texts to any
country. 


INCLUDED CALL MINUTES AND TEXTS:

Recharge Amount Zone 1 Zone 2 Texts to any country $20 5 minutes 5 minutes 5
texts $30 10 minutes 10 minutes 10 texts $50 10 minutes
10 minutes
10 texts $70 20 minutes
20 minutes
15 texts $100 20 minutes
20 minutes
15 texts


ZONE 1 DESTINATIONS:

Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia,
Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South
Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam


ZONE 2 DESTINATIONS:

Argentina, Bahamas, Bangladesh, Bermuda, Brunei, Brazil, Cambodia, Chile,
Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands,
French Guiana, Greenland, Hungary, Iceland, Greece, Italy, Laos, Lebanon,
Liechtenstein, France, Iran, Israel, Kenya, Kuwait, Mexico, Mongolia,
Palestinian Authority, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru,
Sri Lanka, Saudi Arabia, South Africa, Taiwan, Thailand, United Arab Emirates,
Slovak Republic, Venezuela


ZONE 3 DESTINATIONS:

Zone 3 destinations are not available to Telstra Pre-Paid Mobile Casual plan

Please note: Included destinations are subject to change.

Close Telstra Pre-Paid Mobile plan <br>Making international Calls from
Australia. dialog


TELSTRA PRE-PAID MOBILE PLAN
MAKING INTERNATIONAL CALLS FROM AUSTRALIA.

A Telstra Pre-Paid Mobile plan gives you capped standard international call
minutes to selected destinations. Plus 100 texts to any country. 


ZONE 1 DESTINATIONS:

Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia,
Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South
Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam


ZONE 2 DESTINATIONS:

Argentina, Bahamas, Bangladesh, Bermuda, Brunei, Brazil, Cambodia, Chile,
Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands,
French Guiana, Greenland, Hungary, Iceland, Greece, Italy, Laos, Lebanon,
Liechtenstein, France, Iran, Israel, Kenya, Kuwait, Mexico, Mongolia,
Palestinian Authority, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru,
Sri Lanka, Saudi Arabia, South Africa, Taiwan, Thailand, United Arab Emirates,
Slovak Republic, Venezuela


ZONE 3 DESTINATIONS:

Austria, Comoros, Croatia, East Timor, Egypt, Fiji, Ghana, Mauritius, Papua New
Guinea, Poland, Russia, Samoa, Serbia, Solomon Islands, Surinam, Switzerland,
Tonga, Turkey, Vanuatu, Zimbabwe


INCLUDED STANDARD CALL MINUTES AND TEXTS:

Recharge amount Zone 1 Zone 2 Zone 3 Texts to any country $30 300 minutes
60 minutes 5 minutes 100 texts $40 500 minutes 100 minutes 10 minutes 100 texts
$50 1000 minutes 150 minutes 15 minutes 100 texts $60 1500 minutes 250 minutes
20 minutes 100 texts $150 3000 minutes 350 minutes 50 minutes 100 texts $300
6000 minutes 800 minutes 100 minutes 100 texts


Please note: Included destinations are subject to change.

Close Telstra Pre-Paid Mobile plan<br>Making international Calls from Australia.
dialog


TELSTRA PRE-PAID MOBILE PLAN
MAKING INTERNATIONAL CALLS FROM AUSTRALIA.

A Telstra Pre-Paid Mobile plan gives you capped standard international call
minutes to selected destinations. Plus 100 texts to any country. 


INCLUDED STANDARD CALL MINUTES AND TEXTS:

Recharge amount Zone 1 Zone 2 Zone 3 Texts to any country $12 NA NA NA 100 texts
$35 300 minutes 60 minutes 5 minutes 100 texts $45 500 minutes 100 minutes
10 minutes 100 texts $55 1000 minutes 150 minutes 15 minutes 100 texts $65
1500 minutes 250 minutes 20 minutes 100 texts $160 3000 minutes 350 minutes
50 minutes 100 texts $320 6000 minutes 800 minutes 100 minutes 100 texts

 


ZONE 1 DESTINATIONS

 * Canada
 * China
 * Denmark
 * Germany
 * Guam
 * Hong Kong
 * India
 * Ireland
 * Indonesia
 * Japan
 * Malaysia
 * New Zealand
 * Norway
 * Puerto Rico
 * Romania
 * Singapore
 * South Korea
 * Spain
 * Sweden
 * UK
 * USA
 * US Virgin Islands
 * Vietnam


ZONE 2 DESTINATIONS

 * Argentina
 * Bahamas
 * Bangladesh
 * Bermuda
 * Brunei
 * Brazil
 * Cambodia
 * Chile
 * Colombia
 * Costa Rica
 * Cyprus
 * Czech Republic
 * Dominican Republic
 * Faroe Islands
 * French Guiana
 * Greenland
 * Hungary
 * Iceland
 * Greece
 * Italy
 * Laos
 * Lebanon
 * Liechtenstein
 * France
 * Iran
 * Israel
 * Kenya
 * Kuwait
 * Mexico
 * Mongolia
 * Palestinian Authority
 * Nepal
 * Netherlands
 * Nigeria
 * Pakistan
 * Philippines
 * Peru
 * Sri Lanka
 * Saudi Arabia
 * South Africa
 * Taiwan
 * Thailand
 * United Arab Emirates
 * Slovak Republic
 * Venezuela


ZONE 3 DESTINATIONS

 * Austria
 * Comoros
 * Croatia
 * East Timor
 * Egypt
 * Fiji
 * Ghana
 * Mauritius
 * Papua New Guinea
 * Poland
 * Russia
 * Samoa
 * Serbia
 * Solomon Islands
 * Surinam
 * Switzerland
 * Tonga
 * Turkey
 * Vanuatu
 * Zimbabwe

Please note: Included destinations are subject to change.

Close Zone 1 destinations dialog


ZONE 1 DESTINATIONS

Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia,
Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South
Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam

Please note: Included destinations are subject to change.

Close Zone 2 destinations dialog


ZONE 2 DESTINATIONS

Argentina, Bahamas, Bangladesh, Bermuda, Brunei, Brazil, Cambodia, Chile,
Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands,
French Guiana, Greenland, Hungary, Iceland, Greece, Italy, Laos, Lebanon,
Liechtenstein, France, Iran, Israel, Kenya, Kuwait, Mexico, Mongolia,
Palestinian Authority, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru,
Sri Lanka, Saudi Arabia, South Africa, Taiwan, Thailand, United Arab Emirates,
Slovak Republic, Venezuela

Please note: Included destinations are subject to change.

Close Zone 3 destinations dialog


ZONE 3 DESTINATIONS

Austria, Comoros, Croatia, East Timor, Egypt, Fiji, Ghana, Mauritius, Papua New
Guinea, Poland, Russia, Samoa, Serbia, Solomon Islands, Surinam, Switzerland,
Tonga, Turkey, Vanuatu, Zimbabwe

Please note: Included destinations are subject to change.

Close Choose how to recharge dialog


CHOOSE HOW TO RECHARGE

You can recharge online now, or buy a digital recharge voucher which we’ll email
to you, to use anytime. 

Recharge online now
Email me a digital voucher
Close Choose how to recharge dialog


CHOOSE HOW TO RECHARGE

You can recharge online now, or buy a digital recharge voucher which we’ll email
to you, to use anytime. 

Recharge online now
Email me a digital voucher
Close Choose how to recharge dialog


CHOOSE HOW TO RECHARGE

You can recharge online now, or buy a digital recharge voucher which we’ll email
to you, to use anytime. 

Recharge online now
Email me a digital voucher
Close Choose how to recharge dialog


CHOOSE HOW TO RECHARGE

You can recharge online now, or buy a digital recharge voucher which we’ll email
to you, to use anytime. 

Recharge online now
Email me a digital voucher
Close Choose how to recharge dialog


CHOOSE HOW TO RECHARGE

You can recharge online now, or buy a digital recharge voucher which we’ll email
to you, to use anytime. 

Recharge online now
Email me a digital voucher
Close Pre-Paid Complete plan Extra Credit dialog


PRE-PAID COMPLETE PLAN EXTRA CREDIT

Included Extra Credit:


$30 
Enjoy $5 Extra Credit for international calls and texts, and premium SMS.

$40 
Enjoy $10 Extra Credit for international calls and texts, and premium SMS.

$150 
Enjoy $50 Extra Credit for international calls and texts, and premium SMS.

$300 
Enjoy $100 Extra Credit for international calls and texts, and premium SMS.

 

Close Pre-Paid Mobile plan 20GB bonus data dialog


PRE-PAID MOBILE PLAN 20GB BONUS DATA

Activate your SIM card on Pre-Paid Mobile plan and get 20GB bonus data on your
first three recharges. Activate or first recharge between 6 July 2021 and 27
September 2021, remaining two recharges by 30 November 2021. New customers only.

Close Pre-Paid Mobile plan 25GB bonus data dialog


PRE-PAID MOBILE PLAN 25GB BONUS DATA

Activate your SIM card on Pre-Paid Mobile plan and get 25GB once off bonus
data. Must activate between 6 July 2021 and 27 September 2021. New customers
only.

Close Pre-Paid Mobile plan 50GB bonus data dialog


PRE-PAID MOBILE PLAN 50GB BONUS DATA

Activate your SIM card on Pre-Paid Mobile plan and get 50GB once off bonus
data. Must activate between 6 July 2021 and 27 September 2021. New customers
only.

Close $30 SIM online only offer dialog


$30 SIM ONLINE ONLY OFFER

Discount ends 30th September 2020. Future recharges will be $30.

Close Continuous Data Rollover dialog


CONTINUOUS DATA ROLLOVER

Recharge before expiry on Telstra Pre-Paid Mobile and roll over up to 200GB of
your unused data. Recharge before expiry to access. For use in Australia.

Close dialog
View Pre-Paid Complete international call rates
View Pre-Paid Max international call rates
Close 5GB Auto Recharge Bonus dialog


5GB AUTO RECHARGE BONUS

Get 5GB bonus data on your next 6 auto recharges when you opt in to auto
recharge. New customers only. Offer available until 1 November 2022.

More information on auto recharge.


GOT MORE QUESTIONS ABOUT PRE-PAID? WE’RE HERE TO HELP.


CONTACT US

We're here to answer your questions.
 

Contact us


SEND US A MESSAGE

You can message us about a range of topics and we'll get back to you as soon as
we can.

Message us


MY TELSTRA APP

View your services, pay your bill, troubleshoot tech issues, contact us via
messaging and much more.

Download My Telstra


SUPPORT

More information about Pre-Paid mobile phones can be found in our frequently
asked questions.

Go to Support
Close <small>How to recharge in the My Telstra app</small> dialog


HOW TO RECHARGE IN THE MY TELSTRA APP

You don’t need recharge credit to view your Pre-Paid details or use the app on
your device in Australia. However, data charges may apply for downloading the
app.



Recharge your pre-paid service with our My Telstra app:

 1. Login to the My Telstra app using your Telstra ID
 2. Open the Service tab and choose your pre-paid service 
 3. Select Recharge now and follow the prompts.

Close <small>How to recharge in My Telstra</small> dialog


HOW TO RECHARGE IN MY TELSTRA

Sign in to My Telstra using your Telstra ID to view, manage and recharge your
pre-paid service on your desktop.

Sign in or Register

 1. Sign in to My Telstra using your Telstra ID
 2. Your My Telstra dashboard is displayed
 3. If you have multiple pre-paid services, choose the one you want to recharge
    from the dropdown on the top left of the page
 4. Click on Recharge
 5. Select your preferred recharge amount
 6. Select your preferred payment method
 7. Follow the prompts to complete your Pre-Paid recharge

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At Telstra we recognise and acknowledge the existing, original and ancient
connection Aboriginal and Torres Strait Islander peoples have to the lands and
waterways across the Australian continent. We pay our respects to the elders
past and present. We commit to working together to build a prosperous and
inclusive Australia.