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helpdesk.hwb-sa.com Open in urlscan Pro
54.93.158.220  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.hwb-sa.com/
Effective URL: https://helpdesk.hwb-sa.com/support/home
Submission: On July 13 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 2 countries across 7 domains to perform 22 HTTP transactions. The main IP is 54.93.158.220, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.hwb-sa.com.
TLS certificate: Issued by Amazon RSA 2048 M02 on February 14th 2023. Valid for: 9 months.
This is the only time helpdesk.hwb-sa.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 54.93.158.220 16509 (AMAZON-02)
3 18.173.154.107 16509 (AMAZON-02)
4 18.66.112.64 16509 (AMAZON-02)
3 18.173.154.15 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 99.84.88.23 16509 (AMAZON-02)
2 18.66.192.90 16509 (AMAZON-02)
1 52.29.133.88 16509 (AMAZON-02)
1 1 18.159.138.198 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 54.86.160.140 14618 (AMAZON-AES)
22 10
4    54.93.158.220 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-93-158-220.eu-central-1.compute.amazonaws.com
helpdesk.hwb-sa.com
3    18.173.154.107 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-154-107.muc50.r.cloudfront.net
assets10.freshservice.com
assets6.freshservice.com
4    18.66.112.64 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-64.fra56.r.cloudfront.net
assets9.freshservice.com
assets1.freshservice.com
3    18.173.154.15 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-154-15.muc50.r.cloudfront.net
assets8.freshservice.com
assets2.freshservice.com
1    2a00:1450:4001:82a::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    99.84.88.23 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-88-23.muc50.r.cloudfront.net
fe-perf-assets.freshworks.com
2    18.66.192.90 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-192-90.muc50.r.cloudfront.net
nova.euc-attachments.freshservice.com
1    52.29.133.88 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-29-133-88.eu-central-1.compute.amazonaws.com
novawater.myfreshworks.com
1    18.159.138.198 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-159-138-198.eu-central-1.compute.amazonaws.com
eucattachment.freshservice.com
2    2a00:1450:4001:829::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    54.86.160.140 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-86-160-140.compute-1.amazonaws.com
rum.haystack.es
Apex Domain
Subdomains		 Transfer
13 freshservice.com
assets10.freshservice.com — Cisco Umbrella Rank: 39079
assets9.freshservice.com — Cisco Umbrella Rank: 38785
assets8.freshservice.com — Cisco Umbrella Rank: 38741
assets6.freshservice.com — Cisco Umbrella Rank: 38942
assets1.freshservice.com — Cisco Umbrella Rank: 38885
assets2.freshservice.com — Cisco Umbrella Rank: 38774
nova.euc-attachments.freshservice.com
eucattachment.freshservice.com — Cisco Umbrella Rank: 144726
1 MB
4 hwb-sa.com
helpdesk.hwb-sa.com
132 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 22046
2 gstatic.com
fonts.gstatic.com
31 KB
1 myfreshworks.com
novawater.myfreshworks.com
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 63138
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 88
1 KB
22 7
Domain Requested by
4 helpdesk.hwb-sa.com 1 redirects helpdesk.hwb-sa.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 nova.euc-attachments.freshservice.com helpdesk.hwb-sa.com
2 assets1.freshservice.com helpdesk.hwb-sa.com
2 assets6.freshservice.com helpdesk.hwb-sa.com
2 assets8.freshservice.com helpdesk.hwb-sa.com
2 assets9.freshservice.com helpdesk.hwb-sa.com
assets1.freshservice.com
1 eucattachment.freshservice.com 1 redirects
1 novawater.myfreshworks.com helpdesk.hwb-sa.com
1 assets2.freshservice.com helpdesk.hwb-sa.com
1 fe-perf-assets.freshworks.com helpdesk.hwb-sa.com
1 fonts.googleapis.com helpdesk.hwb-sa.com
1 assets10.freshservice.com helpdesk.hwb-sa.com
22 14

This site contains no links.

Subject Issuer Validity Valid
*.freshservice.com
Amazon RSA 2048 M02		 2023-02-14 -
2023-10-30		 9 months crt.sh
upload.video.google.com
GTS CA 1C3		 2023-06-19 -
2023-09-11		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M01		 2023-02-21 -
2023-09-12		 7 months crt.sh
*.attachments.freshservice.com
Amazon RSA 2048 M01		 2023-03-02 -
2024-03-30		 a year crt.sh
*.myfreshworks.com
Amazon RSA 2048 M02		 2023-02-06 -
2024-03-06		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2023-06-19 -
2023-09-11		 3 months crt.sh
rum.haystack.es
Amazon RSA 2048 M02		 2023-02-21 -
2024-03-21		 a year crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.hwb-sa.com/support/home
Frame ID: 392E8AA8FF6B051ECD89259D02FD149A
Requests: 21 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : NOVA Service Desk

Page URL History Show full URLs

  1. https://helpdesk.hwb-sa.com/ HTTP 302
    https://helpdesk.hwb-sa.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

22
Requests

82 %
HTTPS

18 %
IPv6

7
Domains

14
Subdomains

10
IPs

2
Countries

1549 kB
Transfer

3728 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.hwb-sa.com/ HTTP 302
    https://helpdesk.hwb-sa.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 14
  • https://eucattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTMwMDI0MzAzOTYsImRvbWFpbiI6Im5vdmEuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.cND_rGUH5Lo7vcUDySHOXE4fx77eLxDCFnAmF4OYTxg HTTP 302
  • https://nova.euc-attachments.freshservice.com/data/helpdesk/attachments/production/53002430396/original/1840x380.jpg?Expires=1689234268&Signature=WqbQzD~iAjQcuOIuDb3iDf~Z93lMx6ecIcbKm-Kb4VJyviuAFmBWjysHexhbXTE30XTfuhg5I5fUw41ZKJFnHuSAlJSEiH0qWxCzZjsXvTnCf87wiyxcGcVd6WNpgS2FniYTZ2r3anzr3qaokpJsMWySisakmmJkA-0YmM3SHrCf6EewtcPB4-Pxu3pbnbBYfzqZblGU25xBhIaNtnCI4QD9gfdn7i8eXo0W3PXCtTSiuQDRNb3jil3QyQhF0~ExknzM7INei8PGL8bNyptH07L1scT5m11S-y-UqMemBVeR7YkL3HSNeDSRxSqrbLPvRJHmxeuU5hDA2uS5KwcgQQ__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ

22 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.hwb-sa.com/support/
Redirect Chain
  • https://helpdesk.hwb-sa.com/
  • https://helpdesk.hwb-sa.com/support/home
111 KB
32 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.hwb-sa.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.93.158.220 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-93-158-220.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
275c9db2c059810a2f7ff73ab13cc145da1e4e348021377eab9f661d3251aaab
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 13 Jul 2023 07:42:28 GMT
etag
W/"275c9db2c059810a2f7ff73ab13cc145"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
70
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
499
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
176f18d9-26d7-4baa-8a0b-da32e53ca3ed
x-runtime
0.061398
x-trace-id
00-8ad56d47c958604394c094d025e8e8c6-5774e4908bffea66-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Thu, 13 Jul 2023 07:42:28 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.hwb-sa.com/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
17
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
c3581a4f-536c-96b4-9f22-775f53732f8c
x-runtime
0.012233
x-trace-id
00-1cb926e7b2994f81188aede8c9a94f76-af2e336706770f77-01
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets10.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets10.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.hwb-sa.com
URL: https://helpdesk.hwb-sa.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-107.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.hwb-sa.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Sun, 18 Jun 2023 18:04:12 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
br
via
1.1 03d32b94cb61a4fdb1e546e888f089e4.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P3
age
2122697
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
BP4DC5Ljw33UaQ-zfivilORQSdAKXv8JuXadhOFPGz8-gKH8QYE-ig==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-2e18cdb4b577a1ed3565d05ffa44d0354fed0a77b7098499c06b767288e5717c.js
assets9.freshservice.com/assets/cdn/i18n/ 		53 KB
15 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets9.freshservice.com/assets/cdn/i18n/en-portal-2e18cdb4b577a1ed3565d05ffa44d0354fed0a77b7098499c06b767288e5717c.js
Requested by
Host: helpdesk.hwb-sa.com
URL: https://helpdesk.hwb-sa.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-64.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2e18cdb4b577a1ed3565d05ffa44d0354fed0a77b7098499c06b767288e5717c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.hwb-sa.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Wed, 05 Jul 2023 15:04:08 GMT
content-encoding
gzip
via
1.1 08d7dbeb0736051b46014fbaac0a421e.cloudfront.net (CloudFront)
x-amz-version-id
byXfgRL4EHyejZNzc04txz.r5d1p6n_G
x-amz-cf-pop
FRA56-P5
age
664701
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
14653
last-modified
Wed, 05 Jul 2023 11:22:01 GMT
server
AmazonS3
etag
"ef836596b26b8baf506317511f8517c3"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
jMoTttEsoEAvtiLunHKV0y9EhgiUiGk7xByYiqks8HrJnLgax-uVKA==
expires
Thu, 04 Jul 2024 17:22:00 GMT
theme.css
helpdesk.hwb-sa.com/support_v2/ 		610 KB
94 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.hwb-sa.com/support_v2/theme.css?v=FS751687254774
Requested by
Host: helpdesk.hwb-sa.com
URL: https://helpdesk.hwb-sa.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.93.158.220 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-93-158-220.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
6a3649cf0206d4a1c09dac0ec5d5b936c94c10fade814f887ac4a85491288cb0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.hwb-sa.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Thu, 13 Jul 2023 07:42:28 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
31
x-xss-protection
1; mode=block
x-request-id
550e933e-7e16-48d1-8eda-49e039845908
x-trace-id
00-6c257278d6711949bd6ec535b6767d07-3b1a53e391a0f9c6-00
x-runtime
0.025341
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"6a3649cf0206d4a1c09dac0ec5d5b936"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
assets8.freshservice.com/assets/cdn/ 		26 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
Requested by
Host: helpdesk.hwb-sa.com
URL: https://helpdesk.hwb-sa.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-15.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.hwb-sa.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 09 Jun 2023 05:52:17 GMT
content-encoding
gzip
via
1.1 3721bbb571fa1179150d81f8194461ae.cloudfront.net (CloudFront)
x-amz-version-id
lgybuRsyMkX5lO.B_Ayq9hWlGuuEMa5u
x-amz-cf-pop
MUC50-P3
age
2944212
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
5183
last-modified
Tue, 10 Jan 2023 10:49:23 GMT
server
AmazonS3
etag
"0f29d27bb68513a0f783482456e1b223"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
IDQ7WCYTfKt9DjBllVNXDyGpYbKbl2BIjHMZwBT0ZT6R8mkcNexFzg==
expires
Wed, 10 Jan 2024 16:49:22 GMT
css2
fonts.googleapis.com/ 		7 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.hwb-sa.com
URL: https://helpdesk.hwb-sa.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
d5e4168c549beeeb7946e688c11e8ebec9ae7d2d53fd20a1992660551b7b3668
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.hwb-sa.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 13 Jul 2023 07:42:28 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 13 Jul 2023 07:35:02 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 13 Jul 2023 07:42:28 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets6.freshservice.com/assets/cdn/support_v2_lang/ 		2 KB
1 KB 		Script
General
Check archive.org
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Full URL
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General
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text/html; charset=utf-8
location
https://nova.euc-attachments.freshservice.com/data/helpdesk/attachments/production/53002430396/original/1840x380.jpg?Expires=1689234268&Signature=WqbQzD~iAjQcuOIuDb3iDf~Z93lMx6ecIcbKm-Kb4VJyviuAFmBWjysHexhbXTE30XTfuhg5I5fUw41ZKJFnHuSAlJSEiH0qWxCzZjsXvTnCf87wiyxcGcVd6WNpgS2FniYTZ2r3anzr3qaokpJsMWySisakmmJkA-0YmM3SHrCf6EewtcPB4-Pxu3pbnbBYfzqZblGU25xBhIaNtnCI4QD9gfdn7i8eXo0W3PXCtTSiuQDRNb3jil3QyQhF0~ExknzM7INei8PGL8bNyptH07L1scT5m11S-y-UqMemBVeR7YkL3HSNeDSRxSqrbLPvRJHmxeuU5hDA2uS5KwcgQQ__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
cache-control
no-cache, no-store
expires
Fri, 01 Jan 1990 00:00:00 GMT
KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f5aebdfea35d1e7656ef4acc5db1f243209755ae3300943ef8fc6280f363c860
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.hwb-sa.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Sun, 09 Jul 2023 05:19:29 GMT
x-content-type-options
nosniff
age
354179
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15860
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:42 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Mon, 08 Jul 2024 05:19:29 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
15 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f6734f8177112c0839b961f96d813fcb189d81b60e96c33278c1983b6f419615
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.hwb-sa.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Thu, 06 Jul 2023 22:16:07 GMT
x-content-type-options
nosniff
age
552381
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15744
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:48 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Fri, 05 Jul 2024 22:16:07 GMT
glyphs-portal_69ccd204c66ace88b11c5ffefc84fe10.woff2
helpdesk.hwb-sa.com/assets/portal_v2/ 		5 KB
5 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://helpdesk.hwb-sa.com/assets/portal_v2/glyphs-portal_69ccd204c66ace88b11c5ffefc84fe10.woff2
Requested by
Host: helpdesk.hwb-sa.com
URL: https://helpdesk.hwb-sa.com/support_v2/theme.css?v=FS751687254774
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.93.158.220 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-93-158-220.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
0fbca37a76325f8eb108933b85ead83e850b39e2881cb362160da564167f7fdf

Request headers

Referer
https://helpdesk.hwb-sa.com/support_v2/theme.css?v=FS751687254774
Origin
https://helpdesk.hwb-sa.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

x-trace-id
00-8e375c825314687e1b4783f500f946fa-c56eb842f95c9533-01
date
Thu, 13 Jul 2023 07:42:28 GMT
last-modified
Wed, 12 Jul 2023 06:53:36 GMT
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
server
fwe
etag
"64ae4df0-13a4"
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
4
accept-ranges
bytes
content-length
5028
x-request-id
5ebe0bb2-c962-9b75-893d-fd0921934512
expires
Sun, 10 Jul 2033 07:42:28 GMT
avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
assets8.freshservice.com/assets/portal_v2/ 		1006 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets8.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: helpdesk.hwb-sa.com
URL: https://helpdesk.hwb-sa.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-15.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.hwb-sa.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Tue, 23 May 2023 00:53:41 GMT
x-amz-version-id
K_YgRJ8A_j3TrTToZoKD0dfAfHu8KahX
content-encoding
gzip
via
1.1 3721bbb571fa1179150d81f8194461ae.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P3
age
4430928
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:09 GMT
server
AmazonS3
etag
W/"a7a2ef0980b9f4d5dc288853ff1de601"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
zrOzmIukzZBv79PI7I5u6CesaKYf_iBOP8gT8PMA7rpmGLscvjymGQ==
expires
Sat, 19 Nov 2022 14:53:08 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.86.160.140 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-86-160-140.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://helpdesk.hwb-sa.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://helpdesk.hwb-sa.com
access-control-max-age
1800
content-length
0
date
Thu, 13 Jul 2023 07:42:29 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
fwe
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
true
x-ratelimit-remaining
61514
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-request-id
3925ef2d-849f-4c05-9f4f-9ca605ed3c78
x-trace-id
00-9a97f718da269c429266cb2aed41f4ef-bdff2d1b594d93dd-00
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.86.160.140 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-86-160-140.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Referer
https://helpdesk.hwb-sa.com/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36
Content-type
application/json

Response headers

x-trace-id
00-ad6c266af04419c5a9bc8269c6a950c5-96587da1344ddd95-00
date
Thu, 13 Jul 2023 07:42:29 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total
65000
server
fwe
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
true
access-control-allow-origin
https://helpdesk.hwb-sa.com
x-ratelimit-used-currentrequest
1
x-ratelimit-remaining
61500
access-control-allow-credentials
true
x-envoy-upstream-service-time
1
x-request-id
6e00eb75-aacc-4832-a82f-54e477e5af2a

Verdicts & Comments Add Verdict or Comment

241 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| credentialless object| onbeforetoggle object| onscrollend object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator undefined| loader undefined| workspaceId function| ticketUpdate undefined| LOCATIONS function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.hwb-sa.com/ Name: _x_m
Value: x_m
helpdesk.hwb-sa.com/ Name: _x_d
Value: x_3
helpdesk.hwb-sa.com/ Name: _itildesk_session
Value: TXBVQU1lWmk2djg5VHUzMm9qREUxVUVFRlNqWkNaaUxzeHlMSVpIa2c3OUxsaWgyTEw5QnpUZzRJU25taG9oYWs4THFjNzAzd1Rxb2ZNdmlPQ2tQUko0T0lpVEp4SVkycWNiRytlbFlpMFZoY2Z0WlhhZFk3aDJGc0FLaGpYeG1jR2w1VnlPWVBiNjgvVkVNa1lEU2RTYXcxNFhBdGxqSjNJeldsRnZ4bXc5d0tqTElGN3ZnS3FIc0IwYWg2cjJTLS1EMWMzaVNTYzNBNklUTUYzODZvRHh3PT0%3D--01d20a21664192e0f74b9c54564467ae326e8929

1 Console Messages

Source Level URL
Text
network error URL: https://novawater.myfreshworks.com/api/v2/users/581082241304843475/image?variant=SMALL
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets6.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
eucattachment.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.hwb-sa.com
nova.euc-attachments.freshservice.com
novawater.myfreshworks.com
rum.haystack.es
18.159.138.198
18.173.154.107
18.173.154.15
18.66.112.64
18.66.192.90
2a00:1450:4001:829::2003
2a00:1450:4001:82a::200a
52.29.133.88
54.86.160.140
54.93.158.220
99.84.88.23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