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URL: https://www.thesolutionglobal.com/integrating-dynamics-365-erp-with-crm/
Submission: On June 06 via api from OM — Scanned from GB

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 * Industries
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   MICROSOFT
   
   
   
   
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    * Pewol 360
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MAXIMIZING BUSINESS POTENTIAL WITH
MICROSOFT ONE DATA PLATFORM


LEVERAGING DYNAMICS 365 ERP WITH CRM SOLUTION

Struggling with disconnected data between your sales, customer service, backend
operations and finance?

Join us to know how to bridge the gap by seamlessly integrating your Dynamics
365 ERP with CRM, unlocking a unified data platform to streamline operations,
boost sales, and deliver exceptional customer experiences.


13 JUNE 2024

Thursday


2 PM - 4 PM

UAE Time Zone


Days
Hours
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TOPICS COVERED:

 * How the overall Dynamics 365 Universe looks like
 * Benefits of integrating Customer Engagement/ CRM with ERP modules
 * Dynamics 365 CRM/ Customer Engagement Capabilities
 * Demo: Sales & Marketing
 * Demo: Customer Insights
 * Demo: Customer Service & Field Service
 * Q&A




HOW TO POWER UP YOUR BUSINESS WITH DYNAMICS 365 ERP AND CRM?

360-Degree View of Customers

Unified CRM and ERP data unlock a complete customer view by tracking
interactions, transactions, preferences, and historical data in real-time for
exceptional service and personalized experiences.

Streamlined Processes

Integration eliminates silos between sales, marketing, customer service, and
back-office operations, improving efficiency and reducing manual data entry
errors.

Improved Data Accuracy

Integrated systems provide a single source of truth for customer and
transactional data, ensuring data consistency across departments and better
decision-making.

Enhanced Collaboration

Teams access real-time data from both CRM and ERP systems, facilitating
collaboration and enabling faster response times and coordinated efforts.



Advanced Analytics and Reporting

Consolidating data from CRM and ERP systems allows for more robust analytics and
reporting with deeper insights into customer behaviour, sales performance,
inventory management, financials, and more.

Scalability

Integrated Dynamics 365 solutions can scale to accommodate increased data volume
and complexity as the organization grows, ensuring the system remains relevant
over time.

Cost Savings

Long-term cost savings and profitability are significant due to reduced manual
effort, improved productivity, and better resource allocation.

Unified User Experience

A single interface for both CRM and ERP functionalities enhances user adoption
and satisfaction, providing a more seamless workflow.

Customization and Extensibility

Dynamics 365 offers customization options and integrations with other Microsoft
products and third-party applications, allowing businesses to tailor the
solution to their specific needs and extend its functionality.


SPEAKERS




SAJEER ABDUL ASSIZ


CEO & PRINCIPAL CONSULTANT
THE SOLUTION CONSULTING FZCO

Linkedin

Exp: 20+ Years in Retail, Manufacturing and Microsoft Tech
Ask about: ERP, CRM, Dynamics AX & 365, Retail, Supply Chain, Manufacturing


ANEESH CHANDRAN


CHIEF BUSINESS OFFICER
THE SOLUTION CONSULTING FZCO

Linkedin

Exp: 20+ Years in Strategy and Business Consulting
Ask about: Business and Technology, Functional and Business Strategy
Development, Competitive Intelligence, Financial Modeling, Business Research


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THE SOLUTION CONSULTING FZCO

Office No. 161 & 162, Techno Hub 1, Silicon Oasis, Dubai, UAE, PO Box-342139

 * +971 543332316 | +971 4 3444051


D365 SOLUTIONS PRIVATE LIMITED

37/1114-1, V K Marakkar Arcade, Meleppally Road,
Seaport – Airport Road, near BMC,
Thrikkakara P O, Kochi – 682021

 * +91 97447 04511


D365 SOLUTIONS PRIVATE LIMITED

F No20163, Luxor heights, PJR Enclave,
Miyapur, Kukataplly, Ranga Reddy,
Telangana, 500050

 * +91 97447 04511




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