Submitted URL: https://helpdesk.twfg.com/helpdesk/tickets/499792
Effective URL: https://helpdesk.twfg.com/support/login
Submission: On September 13 via manual from US — Scanned from DE

Summary

This website contacted 7 IPs in 3 countries across 6 domains to perform 21 HTTP transactions. The main IP is 107.23.181.139, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.twfg.com.
TLS certificate: Issued by R3 on July 28th 2022. Valid for: 3 months.
This is the only time helpdesk.twfg.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 5 107.23.181.139 14618 (AMAZON-AES)
1 1 54.157.93.161 14618 (AMAZON-AES)
5 65.9.70.5 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 52.222.225.5 16509 (AMAZON-02)
1 52.217.234.144 16509 (AMAZON-02)
3 13.32.13.5 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
21 7
Apex Domain
Subdomains
Transfer
10 freshdesk.com
assets8.freshdesk.com — Cisco Umbrella Rank: 109263
assets10.freshdesk.com — Cisco Umbrella Rank: 107403
assets4.freshdesk.com — Cisco Umbrella Rank: 113775
assets5.freshdesk.com — Cisco Umbrella Rank: 108559
assets1.freshdesk.com — Cisco Umbrella Rank: 108044
assets7.freshdesk.com — Cisco Umbrella Rank: 106572
assets6.freshdesk.com — Cisco Umbrella Rank: 115773
411 KB
7 gstatic.com
fonts.gstatic.com
75 KB
5 twfg.com
helpdesk.twfg.com
37 KB
1 amazonaws.com
s3.amazonaws.com
3 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 120
1 KB
1 myfreshworks.com
twfg-team.myfreshworks.com
911 B
21 6
Domain Requested by
7 fonts.gstatic.com fonts.googleapis.com
5 helpdesk.twfg.com 3 redirects helpdesk.twfg.com
3 assets8.freshdesk.com helpdesk.twfg.com
assets8.freshdesk.com
2 assets10.freshdesk.com helpdesk.twfg.com
1 assets6.freshdesk.com helpdesk.twfg.com
1 assets7.freshdesk.com helpdesk.twfg.com
1 assets1.freshdesk.com helpdesk.twfg.com
1 assets5.freshdesk.com helpdesk.twfg.com
1 s3.amazonaws.com helpdesk.twfg.com
1 assets4.freshdesk.com helpdesk.twfg.com
1 fonts.googleapis.com helpdesk.twfg.com
1 twfg-team.myfreshworks.com 1 redirects
21 12

This site contains links to these domains. Also see Links.

Domain
twfg-team.myfreshworks.com
Subject Issuer Validity Valid
helpdesk.twfg.com
R3
2022-07-28 -
2022-10-26
3 months crt.sh
*.freshdesk.com
Amazon
2022-05-26 -
2023-06-24
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-08-22 -
2022-11-14
3 months crt.sh
s3.amazonaws.com
Amazon
2022-04-01 -
2023-03-30
a year crt.sh
*.gstatic.com
GTS CA 1C3
2022-08-29 -
2022-11-21
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.twfg.com/support/login
Frame ID: 8C1D09CD7F46F2D68F3FDE4EA47F2F28
Requests: 21 HTTP requests in this frame

Screenshot

Page Title

Sign into : TWFG Insurance Services

Page URL History Show full URLs

  1. https://helpdesk.twfg.com/helpdesk/tickets/499792 HTTP 302
    https://helpdesk.twfg.com/support/login HTTP 302
    https://twfg-team.myfreshworks.com/oauth/authorize?client_id=41441690836303948&redirect_uri=https%3A%2F%2Fhelpd... HTTP 302
    https://helpdesk.twfg.com/freshid/authorize_callback?error=login_required&error_description=user_login... HTTP 302
    https://helpdesk.twfg.com/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

21
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

12
Subdomains

7
IPs

3
Countries

519 kB
Transfer

1572 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.twfg.com/helpdesk/tickets/499792 HTTP 302
    https://helpdesk.twfg.com/support/login HTTP 302
    https://twfg-team.myfreshworks.com/oauth/authorize?client_id=41441690836303948&redirect_uri=https%3A%2F%2Fhelpdesk.twfg.com%2Ffreshid%2Fauthorize_callback&response_type=code&hd=twfg-hd.freshdesk.com HTTP 302
    https://helpdesk.twfg.com/freshid/authorize_callback?error=login_required&error_description=user_login_is_required HTTP 302
    https://helpdesk.twfg.com/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
helpdesk.twfg.com/support/
Redirect Chain
  • https://helpdesk.twfg.com/helpdesk/tickets/499792
  • https://helpdesk.twfg.com/support/login
  • https://twfg-team.myfreshworks.com/oauth/authorize?client_id=41441690836303948&redirect_uri=https%3A%2F%2Fhelpdesk.twfg.com%2Ffreshid%2Fauthorize_callback&response_type=code&hd=twfg-hd.freshdesk.com
  • https://helpdesk.twfg.com/freshid/authorize_callback?error=login_required&error_description=user_login_is_required
  • https://helpdesk.twfg.com/support/login
18 KB
8 KB
Document
General
Full URL
https://helpdesk.twfg.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
107.23.181.139 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-107-23-181-139.compute-1.amazonaws.com
Software
fwe /
Resource Hash
1c6463fe2fb3319adc7694ad1dcd6fe3b34b705b9dde15c09f2bd4f8b458ec16
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.5195.102 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
must-revalidate, private, max-age=0
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
W/"e7bd4964a8d4fe841e2dc808a65d3de3"
server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-frame-options
DENY
x-fw-ratelimiting-managed
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x-rack-cache
miss
x-ratelimit-limit
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x-ratelimit-remaining
298 198
x-ratelimit-reset
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x-ratelimit-total
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x-ratelimit-used-currentrequest
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x-request-id
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x-trace-id
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x-ua-compatible
IE=Edge,chrome=1
x-xss-protection
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Redirect headers

cache-control
must-revalidate, no-cache, no-store, private, max-age=0
content-security-policy
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content-type
text/html; charset=utf-8
date
Tue, 13 Sep 2022 15:48:29 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.twfg.com/support/login
pragma
no-cache
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-frame-options
SAMEORIGIN
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miss
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x-trace-id
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x-ua-compatible
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x-xss-protection
1; mode=block
falcon_portal_utils-f2dbe8c1dea0e63d8b12f751616a32eb.css
assets8.freshdesk.com/assets/cdn/
319 KB
83 KB
Stylesheet
General
Full URL
https://assets8.freshdesk.com/assets/cdn/falcon_portal_utils-f2dbe8c1dea0e63d8b12f751616a32eb.css
Requested by
Host: helpdesk.twfg.com
URL: https://helpdesk.twfg.com/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.70.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-70-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
707fd2e7a822a0bb866381c6a3e700b90c1052b43dac91dfde14492a815a5a0e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.twfg.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.5195.102 Safari/537.36

Response headers

date
Fri, 02 Sep 2022 05:52:55 GMT
content-encoding
gzip
age
986136
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
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content-length
84653
last-modified
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server
AmazonS3
etag
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x-amz-version-id
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via
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cache-control
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x-amz-cf-pop
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accept-ranges
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content-type
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x-amz-cf-id
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expires
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theme.css
helpdesk.twfg.com/support/
77 KB
21 KB
Stylesheet
General
Full URL
https://helpdesk.twfg.com/support/theme.css?v=3&d=1655791535
Requested by
Host: helpdesk.twfg.com
URL: https://helpdesk.twfg.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
107.23.181.139 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-107-23-181-139.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

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content-encoding
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age
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cache-control
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H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
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Resource Hash
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Referer
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accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.5195.102 Safari/537.36

Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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content-length
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server
sffe
cross-origin-opener-policy
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report-to
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content-type
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access-control-allow-origin
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cache-control
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accept-ranges
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Protocol
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TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
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Response headers

x-amz-version-id
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content-encoding
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etag
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server
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content-type
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x-amz-replication-status
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Protocol
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Server
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Security Headers
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Request headers

Referer
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accept-language
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User-Agent
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Response headers

date
Wed, 07 Sep 2022 19:24:53 GMT
x-content-type-options
nosniff
age
505417
content-security-policy-report-only
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content-length
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last-modified
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server
sffe
cross-origin-opener-policy
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report-to
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content-type
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cache-control
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Full URL
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Requested by
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Protocol
H2
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Server
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Software
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Resource Hash
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Security Headers
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Request headers

Referer
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Origin
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
498327
content-security-policy-report-only
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content-length
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x-xss-protection
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last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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Protocol
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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content-length
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x-xss-protection
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server
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cross-origin-opener-policy
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report-to
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content-type
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cache-control
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accept-ranges
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Font
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Full URL
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Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Origin
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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content-length
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x-xss-protection
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last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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fonts.gstatic.com/s/poppins/v20/
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Full URL
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Requested by
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Protocol
H2
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Server
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Request headers

Referer
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
505366
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content-length
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x-xss-protection
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last-modified
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server
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cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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Requested by
Host: fonts.googleapis.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
Origin
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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content-length
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
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General
Full URL
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Requested by
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URL: https://assets8.freshdesk.com/assets/cdn/falcon_portal_utils-f2dbe8c1dea0e63d8b12f751616a32eb.css
Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
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Request headers

Referer
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accept-language
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User-Agent
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Response headers

date
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via
1.1 58c21e16c9e093deb494fbb4de260efa.cloudfront.net (CloudFront)
vary
Origin
x-amz-cf-pop
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x-amz-server-side-encryption
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x-cache
Miss from cloudfront
x-amz-replication-status
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content-length
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last-modified
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server
AmazonS3
etag
"2bda90145ccc49575232e645fc65f3ae"
access-control-max-age
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access-control-allow-methods
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x-amz-version-id
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access-control-allow-origin
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accept-ranges
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x-amz-cf-id
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Verdicts & Comments Add Verdict or Comment

99 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforeinput object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch function| getScreenDetails function| queryLocalFonts object| navigation function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18301500798968571757 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

3 Cookies

Domain/Path Name / Value
helpdesk.twfg.com/ Name: _x_w
Value: 39_2
twfg-team.myfreshworks.com/ Name: XSRF-TOKEN
Value: f14f727c-a105-4cae-a8e7-4f3563fb5c96.sClUo0scmbiPJxLj2oayh1CeXG7VbJ9EnGzs6qGu6bM=
helpdesk.twfg.com/ Name: _helpkit_session
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Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets10.freshdesk.com
assets4.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.twfg.com
s3.amazonaws.com
twfg-team.myfreshworks.com
107.23.181.139
13.32.13.5
2a00:1450:4001:831::2003
2a00:1450:400a:802::200a
52.217.234.144
52.222.225.5
54.157.93.161
65.9.70.5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