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For a better experience, please enable JavaScript in your browser before proceeding. MY CITIBANK'S CREDIT CARD FRAUD EXPERIENCE * Thread starter keenklee * Start date Yesterday at 9:03 AM Prev * 1 * 2 * 3 * 4 Next First Prev 2 of 4 GO TO PAGE Go Next Last ••• MORE OPTIONS Who Replied? MIG123 GREAT SUPREMACY MEMBER Joined Dec 12, 2007 Messages 50,138 Reaction score 3,786 * Yesterday at 10:12 AM * * #21 Knn our national ceca bank don’t even have sms transaction notifications that’s like first line of defense to fighting fraud, who daheck have time to go check statements multiple times a day? ICUBES MASTER MEMBER Joined Jan 2, 2005 Messages 3,116 Reaction score 151 * Yesterday at 10:12 AM * * #22 my experience with citi has also been very good. I've gotten a few fraud transactions before but they always handled it well with little input from me. * Reactions: lala24, blacklotus and keenklee BERGER MASTER MEMBER Joined Jan 22, 2018 Messages 4,379 Reaction score 955 * Yesterday at 10:15 AM * * #23 wow nice work citibank! OTOKIRU ARCH-SUPREMACY MEMBER Joined Nov 16, 2008 Messages 14,805 Reaction score 568 * Yesterday at 10:15 AM * * #24 sooner or later, u press 1 or 2, china robot scam will call u... * Reactions: keenklee CEARMOUSE HIGH SUPREMACY MEMBER Joined Nov 29, 2007 Messages 37,235 Reaction score 603 * Yesterday at 10:17 AM * * #25 Now after ocbc is citibank turn * Reactions: keenklee MIKEDIRNT78 HIGH SUPREMACY MEMBER Joined Jun 16, 2002 Messages 36,830 Reaction score 2,958 * Yesterday at 10:18 AM * * #26 It's possible your device is compromised or leaked from past merchants. NIT3EX ARCH-SUPREMACY MEMBER Joined Apr 20, 2006 Messages 14,201 Reaction score 260 * Yesterday at 10:18 AM * * #27 still, never like cb. Svc sux. K KEENKLEE MASTER MEMBER Joined Sep 9, 2000 Messages 3,337 Reaction score 485 * Yesterday at 12:06 PM * * #28 > MikeDirnt78 said: > It's possible your device is compromised or leaked from past merchants. > Click to expand... IMHO. Probably. Will need to re-evaluate. I think is likely past or even present merchants. LAOPOKCAR_G HIGH SUPREMACY MEMBER Joined May 22, 2005 Messages 35,608 Reaction score 9,451 * Yesterday at 12:08 PM * * #29 > Overture1928 said: > I have friends who were working in OCBC and moved on from there. > > Not many have good things to say about it. Dodgy parachuting of personnel from > other countries too, if you know what mean. > Click to expand... Ocbc or citibank? K KEENKLEE MASTER MEMBER Joined Sep 9, 2000 Messages 3,337 Reaction score 485 * Yesterday at 12:11 PM * * #30 > MiG123 said: > Knn our national ceca bank don’t even have sms transaction notifications > > that’s like first line of defense to fighting fraud, who daheck have time to > go check statements multiple times a day? > Click to expand... IMHO. Hmm... if DBS, I thought they have alerts ? DBS DIGIBANK TRANSACTION ALERTS | DBS SINGAPORE Be alerted when you perform banking transactions, in order to enjoy peace of mind. www.dbs.com.sg P.S. I don't have any DBS's CC. O OVERTURE1928 MASTER MEMBER Joined May 3, 2004 Messages 2,902 Reaction score 863 * Yesterday at 12:39 PM * * #31 > laopokcar_g said: > Ocbc or citibank? > Click to expand... The former KENPACHI82 ARCH-SUPREMACY MEMBER Joined Apr 14, 2007 Messages 11,154 Reaction score 672 * Yesterday at 12:43 PM * * #32 wow this is good stuff. G G_T2006 MASTER MEMBER Joined Jul 25, 2008 Messages 3,893 Reaction score 123 * Yesterday at 12:47 PM * * #33 > keenklee said: > Reconfirm that it makes sense to use 2 mobile phones ? > Click to expand... It makes more sense to not hold any credit card. If the person doesn't bother checking his/her phone, use one phone only also don't make sense. * Reactions: keenklee MIRUKUBOI GREAT SUPREMACY MEMBER Joined Feb 24, 2012 Messages 68,737 Reaction score 1,897 * Yesterday at 1:31 PM * * #34 thanks for sharing the experience. * Reactions: keenklee RAISTLIN MAJERE MASTER MEMBER Joined Apr 27, 2007 Messages 4,229 Reaction score 243 * Yesterday at 3:15 PM * * #35 > keenklee said: > IMHO. > What are you disagreeing to ? > Click to expand... You stupid K KEENKLEE MASTER MEMBER Joined Sep 9, 2000 Messages 3,337 Reaction score 485 * Yesterday at 4:06 PM * * #36 > Raistlin Majere said: > You stupid > Click to expand... Thanks. BLACKLOTUS GREAT SUPREMACY MEMBER Joined Jun 25, 2001 Messages 52,882 Reaction score 1,565 * Yesterday at 4:20 PM * * #37 > iCubes said: > my experience with citi has also been very good. I've gotten a few fraud > transactions before but they always handled it well with little input from me. > Click to expand... same here. they even quickly block my credit card and reissue me with a new one when they detected an overseas fraud making multiple txns on my card. i also get annual subscription waivers every year since i signed up in 1997. i worry once UOB takes over citibank sg retail banking, all these great services will disappear. L LALA24 SUPREMACY MEMBER Joined Jul 30, 2006 Messages 8,504 Reaction score 1,766 * Yesterday at 4:23 PM * * #38 > keenklee said: > IMHO. > Just to share my credit card fraud experience this morning to my Citibank > Credit Card. > > 1. Fraudulent transaction from a legit gaming website. > 2. Citibank SMS - Reply 1-Authorised or 2-Unauthorised > 3. 30mins later - Re-SMS again > 4. Reply 2 > 5, Citibank SMS - confirmation and a Fraud Analyst will contact > 6. 10mins - Transaction reversed > 7. Citibank's Zac ( I hope i get his name correct ) contacted me vis phone. > Card cancelled and will post new card. Advise to follow up with merchants with > recurring payment. > > I sincerely hope all the banks are like that. Thank you Citibank ! > > P.S. > Please check your SMSes regularly. > I would say many may miss because of the many notifications. > Reconfirm that it makes sense to use 2 mobile phones ? > Click to expand... I had v gd fraud monitoring experience with citibank too when i travel overseas and charge card to merchants on their watchlist i get calls immediately from them to verify if i just authorised my card REDEYESFAN ARCH-SUPREMACY MEMBER Joined Jan 23, 2010 Messages 14,269 Reaction score 484 * Yesterday at 4:24 PM * * #39 Epic? 10char ICUBES MASTER MEMBER Joined Jan 2, 2005 Messages 3,116 Reaction score 151 * Yesterday at 4:25 PM * * #40 > blacklotus said: > same here. they even quickly block my credit card and reissue me with a new > one when they detected an overseas fraud making multiple txns on my card. > > i also get annual subscription waivers every year since i signed up in 1997. > > i worry once UOB takes over citibank sg retail banking, all these great > services will disappear. > Click to expand... It looks like UOB is only taking over 4 retail markets in south east asia - Indonesia, Malaysia, Thailand and Vietnam. Singapore operations remains to be under Citi. So we're still good! Citi to sell Southeast Asia retail business in $3.7 bln deal to Singapore's UOB | Reuters * Reactions: blacklotus and lala24 Prev * 1 * 2 * 3 * 4 Next First Prev 2 of 4 GO TO PAGE Go Next Last You must log in or register to reply here. 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