status.twilio.com
Open in
urlscan Pro
13.32.121.48
Public Scan
URL:
https://status.twilio.com/
Submission: On April 25 via api from LU — Scanned from DE
Submission: On April 25 via api from LU — Scanned from DE
Form analysis
6 forms found in the DOMPOST /subscriptions/new-email
<form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off">
<!-- make sure not to put cookie values in here since this gets cached -->
<label for="email">Email address:</label>
<input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email">
<input name="email_otp_auth_token" type="hidden" id="email-otp-token-field">
<div class="opt-container-section" id="email-otp-container" ,="" style="display:none">
<label for="email-otp">Enter OTP:</label>
<input name="otp" id="email-otp" type="text" value="" class="prepend full-width">
<p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p>
<p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn">Resend OTP </a>
</p>
</div>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<div>
<div class="grecaptcha-badge" data-style="bottomright"
style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-jwuf0dslyw3e" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz&co=aHR0cHM6Ly9zdGF0dXMudHdpbGlvLmNvbTo0NDM.&hl=de&v=V6_85qpc2Xf2sbe3xTnRte7m&size=invisible&cb=hgrimza1snx6"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div>
</div><input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey="6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz"
data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError">
<div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and
<a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div>
</form>
POST /subscriptions/new-sms
<form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off">
<input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off">
<div class="control-group">
<div class="controls externalities-sms-container">
<!-- make sure not to put cookie values in here since this gets cached -->
<label for="phone-country">Country code:</label>
<div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false">
<select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country">
<option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
<option value="al" data-otp-enabled="false">Albania (+355)</option>
<option value="dz" data-otp-enabled="false">Algeria (+213)</option>
<option value="as" data-otp-enabled="false">American Samoa (+1)</option>
<option value="ad" data-otp-enabled="false">Andorra (+376)</option>
<option value="ao" data-otp-enabled="false">Angola (+244)</option>
<option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
<option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
<option value="ar" data-otp-enabled="false">Argentina (+54)</option>
<option value="am" data-otp-enabled="false">Armenia (+374)</option>
<option value="aw" data-otp-enabled="false">Aruba (+297)</option>
<option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
<option value="at" data-otp-enabled="false">Austria (+43)</option>
<option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
<option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
<option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
<option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
<option value="bb" data-otp-enabled="false">Barbados (+1)</option>
<option value="by" data-otp-enabled="false">Belarus (+375)</option>
<option value="be" data-otp-enabled="false">Belgium (+32)</option>
<option value="bz" data-otp-enabled="false">Belize (+501)</option>
<option value="bj" data-otp-enabled="false">Benin (+229)</option>
<option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
<option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
<option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
<option value="bw" data-otp-enabled="false">Botswana (+267)</option>
<option value="br" data-otp-enabled="false">Brazil (+55)</option>
<option value="bn" data-otp-enabled="false">Brunei (+673)</option>
<option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
<option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
<option value="bi" data-otp-enabled="false">Burundi (+257)</option>
<option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
<option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
<option value="ca" data-otp-enabled="false">Canada (+1)</option>
<option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
<option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
<option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
<option value="td" data-otp-enabled="false">Chad (+235)</option>
<option value="cl" data-otp-enabled="false">Chile (+56)</option>
<option value="cn" data-otp-enabled="false">China (+86)</option>
<option value="co" data-otp-enabled="false">Colombia (+57)</option>
<option value="km" data-otp-enabled="false">Comoros (+269)</option>
<option value="cg" data-otp-enabled="false">Congo (+242)</option>
<option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
<option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
<option value="hr" data-otp-enabled="false">Croatia (+385)</option>
<option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
<option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
<option value="dk" data-otp-enabled="false">Denmark (+45)</option>
<option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
<option value="dm" data-otp-enabled="false">Dominica (+1)</option>
<option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
<option value="eg" data-otp-enabled="false">Egypt (+20)</option>
<option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
<option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
<option value="ee" data-otp-enabled="false">Estonia (+372)</option>
<option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
<option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
<option value="fj" data-otp-enabled="false">Fiji (+679)</option>
<option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
<option value="fr" data-otp-enabled="false">France (+33)</option>
<option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
<option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
<option value="ga" data-otp-enabled="false">Gabon (+241)</option>
<option value="gm" data-otp-enabled="false">Gambia (+220)</option>
<option value="ge" data-otp-enabled="false">Georgia (+995)</option>
<option value="de" data-otp-enabled="false">Germany (+49)</option>
<option value="gh" data-otp-enabled="false">Ghana (+233)</option>
<option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
<option value="gr" data-otp-enabled="false">Greece (+30)</option>
<option value="gl" data-otp-enabled="false">Greenland (+299)</option>
<option value="gd" data-otp-enabled="false">Grenada (+1)</option>
<option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
<option value="gu" data-otp-enabled="false">Guam (+1)</option>
<option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
<option value="gn" data-otp-enabled="false">Guinea (+224)</option>
<option value="gy" data-otp-enabled="false">Guyana (+592)</option>
<option value="ht" data-otp-enabled="false">Haiti (+509)</option>
<option value="hn" data-otp-enabled="false">Honduras (+504)</option>
<option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
<option value="hu" data-otp-enabled="false">Hungary (+36)</option>
<option value="is" data-otp-enabled="false">Iceland (+354)</option>
<option value="in" data-otp-enabled="false">India (+91)</option>
<option value="id" data-otp-enabled="false">Indonesia (+62)</option>
<option value="iq" data-otp-enabled="false">Iraq (+964)</option>
<option value="ie" data-otp-enabled="false">Ireland (+353)</option>
<option value="il" data-otp-enabled="false">Israel (+972)</option>
<option value="it" data-otp-enabled="false">Italy (+39)</option>
<option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
<option value="jp" data-otp-enabled="false">Japan (+81)</option>
<option value="jo" data-otp-enabled="false">Jordan (+962)</option>
<option value="ke" data-otp-enabled="false">Kenya (+254)</option>
<option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
<option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
<option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
<option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
<option value="la" data-otp-enabled="false">Laos (+856)</option>
<option value="lv" data-otp-enabled="false">Latvia (+371)</option>
<option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
<option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
<option value="lr" data-otp-enabled="false">Liberia (+231)</option>
<option value="ly" data-otp-enabled="false">Libya (+218)</option>
<option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
<option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
<option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
<option value="mo" data-otp-enabled="false">Macao (+853)</option>
<option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
<option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
<option value="mw" data-otp-enabled="false">Malawi (+265)</option>
<option value="my" data-otp-enabled="false">Malaysia (+60)</option>
<option value="mv" data-otp-enabled="false">Maldives (+960)</option>
<option value="ml" data-otp-enabled="false">Mali (+223)</option>
<option value="mt" data-otp-enabled="false">Malta (+356)</option>
<option value="mq" data-otp-enabled="false">Martinique (+596)</option>
<option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
<option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
<option value="mx" data-otp-enabled="false">Mexico (+52)</option>
<option value="mc" data-otp-enabled="false">Monaco (+377)</option>
<option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
<option value="me" data-otp-enabled="false">Montenegro (+382)</option>
<option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
<option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
<option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
<option value="na" data-otp-enabled="false">Namibia (+264)</option>
<option value="np" data-otp-enabled="false">Nepal (+977)</option>
<option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
<option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
<option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
<option value="ne" data-otp-enabled="false">Niger (+227)</option>
<option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
<option value="no" data-otp-enabled="false">Norway (+47)</option>
<option value="om" data-otp-enabled="false">Oman (+968)</option>
<option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
<option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
<option value="pa" data-otp-enabled="false">Panama (+507)</option>
<option value="py" data-otp-enabled="false">Paraguay (+595)</option>
<option value="pe" data-otp-enabled="false">Peru (+51)</option>
<option value="ph" data-otp-enabled="false">Philippines (+63)</option>
<option value="pl" data-otp-enabled="false">Poland (+48)</option>
<option value="pt" data-otp-enabled="false">Portugal (+351)</option>
<option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
<option value="qa" data-otp-enabled="false">Qatar (+974)</option>
<option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
<option value="ro" data-otp-enabled="false">Romania (+40)</option>
<option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
<option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
<option value="ws" data-otp-enabled="false">Samoa (+685)</option>
<option value="sm" data-otp-enabled="false">San Marino (+378)</option>
<option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
<option value="sn" data-otp-enabled="false">Senegal (+221)</option>
<option value="rs" data-otp-enabled="false">Serbia (+381)</option>
<option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
<option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
<option value="sg" data-otp-enabled="false">Singapore (+65)</option>
<option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
<option value="si" data-otp-enabled="false">Slovenia (+386)</option>
<option value="za" data-otp-enabled="false">South Africa (+27)</option>
<option value="es" data-otp-enabled="false">Spain (+34)</option>
<option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
<option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
<option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
<option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
<option value="sd" data-otp-enabled="false">Sudan (+249)</option>
<option value="sr" data-otp-enabled="false">Suriname (+597)</option>
<option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
<option value="se" data-otp-enabled="false">Sweden (+46)</option>
<option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
<option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
<option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
<option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
<option value="th" data-otp-enabled="false">Thailand (+66)</option>
<option value="tg" data-otp-enabled="false">Togo (+228)</option>
<option value="to" data-otp-enabled="false">Tonga (+676)</option>
<option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
<option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
<option value="tr" data-otp-enabled="false">Turkey (+90)</option>
<option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
<option value="ug" data-otp-enabled="false">Uganda (+256)</option>
<option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
<option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
<option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
<option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
<option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
<option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
<option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
<option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
<option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
<option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
<option value="ye" data-otp-enabled="false">Yemen (+967)</option>
<option value="zm" data-otp-enabled="false">Zambia (+260)</option>
<option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
</select>
</div>
<label for="phone-number">Phone number:</label>
<input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field">
<div class="sms-atl-error" id="sms-atl-error"></div>
<div class="clearfix"></div>
<div class="opt-container-section" id="otp-container" style="display:none">
<a href="#" id="btn-subcriber-change-number">Change number</a>
<label for="otp">Enter OTP:</label>
<input name="otp" id="otp" type="text" class="prepend full-width">
<p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p>
<p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn">Resend OTP </a>
</p>
</div>
</div>
</div>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<div>
<div class="grecaptcha-badge" data-style="none"
style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-e4p0l5x03vmo" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d&co=aHR0cHM6Ly9zdGF0dXMudHdpbGlvLmNvbTo0NDM.&hl=de&v=V6_85qpc2Xf2sbe3xTnRte7m&size=invisible&cb=gcv4d6ruqyt1"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response-1" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div>
</div><input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey="6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d"
data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError">
<div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google
<a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a>
apply.</div>
</form>
POST /subscriptions/webhook.json
<form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post">
<div class="control-group">
<div class="controls">
<label for="endpoint-webhooks">Webhook URL:</label>
<input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block">
<p class="help-block" id="url-help-block">The URL we should send the webhooks to</p>
</div>
</div>
<div class="control-group">
<div class="controls">
<label for="email-webhooks">Email address:</label>
<input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block">
<p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p>
</div>
</div>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<div>
<div class="grecaptcha-badge" data-style="none"
style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-wtj79fucu9ey" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah&co=aHR0cHM6Ly9zdGF0dXMudHdpbGlvLmNvbTo0NDM.&hl=de&v=V6_85qpc2Xf2sbe3xTnRte7m&size=invisible&cb=oz2ahxnnomci"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response-2" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div>
</div><input type="submit" value="Subscribe" to="" notifications="" class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey="6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah"
data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError">
<div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and
<a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div>
</form>
POST /subscriptions/incident.json
<form class="modal-content" id="subscribe-form-chk5cbd39k8q" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="incident_code" id="incident_code" value="chk5cbd39k8q" autocomplete="off">
<div class="modal-header">
<a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a>
<h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4>
</div>
<div class="modal-body">
<p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>Delays in A2P 10DLC T-Mobile Registrations and De-Registrations</strong> via email and/or text message. You'll receive email
notifications when incidents are updated, and text message notifications whenever Twilio <strong>creates</strong> or <strong>resolves</strong> an incident. </p>
<div class="control-group">
<label for="email-chk5cbd39k8q">VIA EMAIL:</label>
<div class="controls">
<input type="text" name="email" id="email-chk5cbd39k8q" data-js-hook="email" class="full-width">
</div>
</div>
<div class="control-group">
<label class="phone-country-code" for="phone-country-chk5cbd39k8q">VIA SMS:</label>
<div class="controls phone-number">
<div class="row">
<div id="phone-number-code-chk5cbd39k8q" class="phone-country-wrapper" data-otp-enabled="false">
<select name="phone_country" id="phone-country-chk5cbd39k8q" data-js-hook="phone-country" class="span6 phone-country-dropdown">
<option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
<option value="al" data-otp-enabled="false">Albania (+355)</option>
<option value="dz" data-otp-enabled="false">Algeria (+213)</option>
<option value="as" data-otp-enabled="false">American Samoa (+1)</option>
<option value="ad" data-otp-enabled="false">Andorra (+376)</option>
<option value="ao" data-otp-enabled="false">Angola (+244)</option>
<option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
<option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
<option value="ar" data-otp-enabled="false">Argentina (+54)</option>
<option value="am" data-otp-enabled="false">Armenia (+374)</option>
<option value="aw" data-otp-enabled="false">Aruba (+297)</option>
<option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
<option value="at" data-otp-enabled="false">Austria (+43)</option>
<option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
<option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
<option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
<option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
<option value="bb" data-otp-enabled="false">Barbados (+1)</option>
<option value="by" data-otp-enabled="false">Belarus (+375)</option>
<option value="be" data-otp-enabled="false">Belgium (+32)</option>
<option value="bz" data-otp-enabled="false">Belize (+501)</option>
<option value="bj" data-otp-enabled="false">Benin (+229)</option>
<option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
<option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
<option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
<option value="bw" data-otp-enabled="false">Botswana (+267)</option>
<option value="br" data-otp-enabled="false">Brazil (+55)</option>
<option value="bn" data-otp-enabled="false">Brunei (+673)</option>
<option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
<option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
<option value="bi" data-otp-enabled="false">Burundi (+257)</option>
<option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
<option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
<option value="ca" data-otp-enabled="false">Canada (+1)</option>
<option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
<option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
<option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
<option value="td" data-otp-enabled="false">Chad (+235)</option>
<option value="cl" data-otp-enabled="false">Chile (+56)</option>
<option value="cn" data-otp-enabled="false">China (+86)</option>
<option value="co" data-otp-enabled="false">Colombia (+57)</option>
<option value="km" data-otp-enabled="false">Comoros (+269)</option>
<option value="cg" data-otp-enabled="false">Congo (+242)</option>
<option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
<option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
<option value="hr" data-otp-enabled="false">Croatia (+385)</option>
<option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
<option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
<option value="dk" data-otp-enabled="false">Denmark (+45)</option>
<option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
<option value="dm" data-otp-enabled="false">Dominica (+1)</option>
<option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
<option value="eg" data-otp-enabled="false">Egypt (+20)</option>
<option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
<option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
<option value="ee" data-otp-enabled="false">Estonia (+372)</option>
<option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
<option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
<option value="fj" data-otp-enabled="false">Fiji (+679)</option>
<option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
<option value="fr" data-otp-enabled="false">France (+33)</option>
<option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
<option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
<option value="ga" data-otp-enabled="false">Gabon (+241)</option>
<option value="gm" data-otp-enabled="false">Gambia (+220)</option>
<option value="ge" data-otp-enabled="false">Georgia (+995)</option>
<option value="de" data-otp-enabled="false">Germany (+49)</option>
<option value="gh" data-otp-enabled="false">Ghana (+233)</option>
<option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
<option value="gr" data-otp-enabled="false">Greece (+30)</option>
<option value="gl" data-otp-enabled="false">Greenland (+299)</option>
<option value="gd" data-otp-enabled="false">Grenada (+1)</option>
<option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
<option value="gu" data-otp-enabled="false">Guam (+1)</option>
<option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
<option value="gn" data-otp-enabled="false">Guinea (+224)</option>
<option value="gy" data-otp-enabled="false">Guyana (+592)</option>
<option value="ht" data-otp-enabled="false">Haiti (+509)</option>
<option value="hn" data-otp-enabled="false">Honduras (+504)</option>
<option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
<option value="hu" data-otp-enabled="false">Hungary (+36)</option>
<option value="is" data-otp-enabled="false">Iceland (+354)</option>
<option value="in" data-otp-enabled="false">India (+91)</option>
<option value="id" data-otp-enabled="false">Indonesia (+62)</option>
<option value="iq" data-otp-enabled="false">Iraq (+964)</option>
<option value="ie" data-otp-enabled="false">Ireland (+353)</option>
<option value="il" data-otp-enabled="false">Israel (+972)</option>
<option value="it" data-otp-enabled="false">Italy (+39)</option>
<option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
<option value="jp" data-otp-enabled="false">Japan (+81)</option>
<option value="jo" data-otp-enabled="false">Jordan (+962)</option>
<option value="ke" data-otp-enabled="false">Kenya (+254)</option>
<option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
<option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
<option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
<option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
<option value="la" data-otp-enabled="false">Laos (+856)</option>
<option value="lv" data-otp-enabled="false">Latvia (+371)</option>
<option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
<option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
<option value="lr" data-otp-enabled="false">Liberia (+231)</option>
<option value="ly" data-otp-enabled="false">Libya (+218)</option>
<option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
<option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
<option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
<option value="mo" data-otp-enabled="false">Macao (+853)</option>
<option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
<option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
<option value="mw" data-otp-enabled="false">Malawi (+265)</option>
<option value="my" data-otp-enabled="false">Malaysia (+60)</option>
<option value="mv" data-otp-enabled="false">Maldives (+960)</option>
<option value="ml" data-otp-enabled="false">Mali (+223)</option>
<option value="mt" data-otp-enabled="false">Malta (+356)</option>
<option value="mq" data-otp-enabled="false">Martinique (+596)</option>
<option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
<option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
<option value="mx" data-otp-enabled="false">Mexico (+52)</option>
<option value="mc" data-otp-enabled="false">Monaco (+377)</option>
<option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
<option value="me" data-otp-enabled="false">Montenegro (+382)</option>
<option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
<option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
<option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
<option value="na" data-otp-enabled="false">Namibia (+264)</option>
<option value="np" data-otp-enabled="false">Nepal (+977)</option>
<option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
<option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
<option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
<option value="ne" data-otp-enabled="false">Niger (+227)</option>
<option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
<option value="no" data-otp-enabled="false">Norway (+47)</option>
<option value="om" data-otp-enabled="false">Oman (+968)</option>
<option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
<option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
<option value="pa" data-otp-enabled="false">Panama (+507)</option>
<option value="py" data-otp-enabled="false">Paraguay (+595)</option>
<option value="pe" data-otp-enabled="false">Peru (+51)</option>
<option value="ph" data-otp-enabled="false">Philippines (+63)</option>
<option value="pl" data-otp-enabled="false">Poland (+48)</option>
<option value="pt" data-otp-enabled="false">Portugal (+351)</option>
<option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
<option value="qa" data-otp-enabled="false">Qatar (+974)</option>
<option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
<option value="ro" data-otp-enabled="false">Romania (+40)</option>
<option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
<option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
<option value="ws" data-otp-enabled="false">Samoa (+685)</option>
<option value="sm" data-otp-enabled="false">San Marino (+378)</option>
<option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
<option value="sn" data-otp-enabled="false">Senegal (+221)</option>
<option value="rs" data-otp-enabled="false">Serbia (+381)</option>
<option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
<option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
<option value="sg" data-otp-enabled="false">Singapore (+65)</option>
<option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
<option value="si" data-otp-enabled="false">Slovenia (+386)</option>
<option value="za" data-otp-enabled="false">South Africa (+27)</option>
<option value="es" data-otp-enabled="false">Spain (+34)</option>
<option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
<option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
<option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
<option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
<option value="sd" data-otp-enabled="false">Sudan (+249)</option>
<option value="sr" data-otp-enabled="false">Suriname (+597)</option>
<option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
<option value="se" data-otp-enabled="false">Sweden (+46)</option>
<option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
<option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
<option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
<option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
<option value="th" data-otp-enabled="false">Thailand (+66)</option>
<option value="tg" data-otp-enabled="false">Togo (+228)</option>
<option value="to" data-otp-enabled="false">Tonga (+676)</option>
<option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
<option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
<option value="tr" data-otp-enabled="false">Turkey (+90)</option>
<option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
<option value="ug" data-otp-enabled="false">Uganda (+256)</option>
<option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
<option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
<option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
<option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
<option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
<option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
<option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
<option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
<option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
<option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
<option value="ye" data-otp-enabled="false">Yemen (+967)</option>
<option value="zm" data-otp-enabled="false">Zambia (+260)</option>
<option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
</select>
</div>
</div>
</div>
<label class="sub-label" for="phone-number-chk5cbd39k8q">Enter mobile number</label>
<div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number">
<div class="flex-container">
<input type="text" name="phone_number" id="phone-number-chk5cbd39k8q" data-js-hook="phone-number">
<input type="hidden" name="incident-code-chk5cbd39k8q" id="incident-code-chk5cbd39k8q" value="chk5cbd39k8q" autocomplete="off">
<a class="btn-change-number-incident" id="btn-change-number-incident-chk5cbd39k8q" style="display: none;" data-incident-code="chk5cbd39k8q" href="#">
Edit number
</a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-chk5cbd39k8q" style="display: none;" data-incident-code="chk5cbd39k8q" href="#">
Send OTP
</a>
</div>
</div>
<div class="sms-atl-error" id="sms-atl-error-chk5cbd39k8q"></div>
<div class="opt-container-section" id="otp-container-incident-chk5cbd39k8q" style="display:none">
<label class="sub-label" for="otp">Enter the OTP sent</label>
<div class="flex-container">
<input name="otp" id="otp-field-chk5cbd39k8q" type="text" class="prepend" disabled="">
<a class="resend-otp" id="resend-otp-chk5cbd39k8q" style="display: none;" data-incident-code="chk5cbd39k8q" href="#">
Resend OTP
</a> <span class="timer-incident" id="timer-incident-chk5cbd39k8q" style="display:none"> in <span id="countdown-incident-chk5cbd39k8q">30</span> seconds</span>
</div>
<div class="info-row flex-container">
<div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon">
<defs>
<path
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id="path-info"></path>
</defs>
<g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
<g transform="translate(-702.000000, -945.000000)">
<g id="global/info" transform="translate(700.500000, 943.500000)">
<mask id="mask-info" fill="white">
<use xlink:href="#path-info"></use>
</mask>
<use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use>
<g id="Neutral-/-N000" mask="url(#mask-info)" fill-rule="evenodd">
<polygon points="0 24 24 24 24 0 0 0"></polygon>
</g>
</g>
</g>
</g>
</svg>
</div>
<div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div>
</div>
</div>
</div>
</div>
<div class="modal-footer incident-subscribe">
<!-- tests fail if static width isn't present ¯\_(ツ)_/¯ -->
<button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-chk5cbd39k8q" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off">
<div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google
<a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a>
apply.</div>
</div>
</form>
POST /subscriptions/incident.json
<form class="modal-content" id="subscribe-form-9c5t6kjp5rkg" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="incident_code" id="incident_code" value="9c5t6kjp5rkg" autocomplete="off">
<div class="modal-header">
<a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a>
<h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4>
</div>
<div class="modal-body">
<p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>Japan SMS Carrier Maintenance - KDDI</strong> via email and/or text message. You'll receive email notifications when incidents are
updated, and text message notifications whenever Twilio <strong>creates</strong> or <strong>resolves</strong> an incident. </p>
<div class="control-group">
<label for="email-9c5t6kjp5rkg">VIA EMAIL:</label>
<div class="controls">
<input type="text" name="email" id="email-9c5t6kjp5rkg" data-js-hook="email" class="full-width">
</div>
</div>
<div class="control-group">
<label class="phone-country-code" for="phone-country-9c5t6kjp5rkg">VIA SMS:</label>
<div class="controls phone-number">
<div class="row">
<div id="phone-number-code-9c5t6kjp5rkg" class="phone-country-wrapper" data-otp-enabled="false">
<select name="phone_country" id="phone-country-9c5t6kjp5rkg" data-js-hook="phone-country" class="span6 phone-country-dropdown">
<option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
<option value="al" data-otp-enabled="false">Albania (+355)</option>
<option value="dz" data-otp-enabled="false">Algeria (+213)</option>
<option value="as" data-otp-enabled="false">American Samoa (+1)</option>
<option value="ad" data-otp-enabled="false">Andorra (+376)</option>
<option value="ao" data-otp-enabled="false">Angola (+244)</option>
<option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
<option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
<option value="ar" data-otp-enabled="false">Argentina (+54)</option>
<option value="am" data-otp-enabled="false">Armenia (+374)</option>
<option value="aw" data-otp-enabled="false">Aruba (+297)</option>
<option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
<option value="at" data-otp-enabled="false">Austria (+43)</option>
<option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
<option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
<option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
<option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
<option value="bb" data-otp-enabled="false">Barbados (+1)</option>
<option value="by" data-otp-enabled="false">Belarus (+375)</option>
<option value="be" data-otp-enabled="false">Belgium (+32)</option>
<option value="bz" data-otp-enabled="false">Belize (+501)</option>
<option value="bj" data-otp-enabled="false">Benin (+229)</option>
<option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
<option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
<option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
<option value="bw" data-otp-enabled="false">Botswana (+267)</option>
<option value="br" data-otp-enabled="false">Brazil (+55)</option>
<option value="bn" data-otp-enabled="false">Brunei (+673)</option>
<option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
<option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
<option value="bi" data-otp-enabled="false">Burundi (+257)</option>
<option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
<option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
<option value="ca" data-otp-enabled="false">Canada (+1)</option>
<option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
<option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
<option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
<option value="td" data-otp-enabled="false">Chad (+235)</option>
<option value="cl" data-otp-enabled="false">Chile (+56)</option>
<option value="cn" data-otp-enabled="false">China (+86)</option>
<option value="co" data-otp-enabled="false">Colombia (+57)</option>
<option value="km" data-otp-enabled="false">Comoros (+269)</option>
<option value="cg" data-otp-enabled="false">Congo (+242)</option>
<option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
<option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
<option value="hr" data-otp-enabled="false">Croatia (+385)</option>
<option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
<option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
<option value="dk" data-otp-enabled="false">Denmark (+45)</option>
<option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
<option value="dm" data-otp-enabled="false">Dominica (+1)</option>
<option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
<option value="eg" data-otp-enabled="false">Egypt (+20)</option>
<option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
<option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
<option value="ee" data-otp-enabled="false">Estonia (+372)</option>
<option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
<option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
<option value="fj" data-otp-enabled="false">Fiji (+679)</option>
<option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
<option value="fr" data-otp-enabled="false">France (+33)</option>
<option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
<option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
<option value="ga" data-otp-enabled="false">Gabon (+241)</option>
<option value="gm" data-otp-enabled="false">Gambia (+220)</option>
<option value="ge" data-otp-enabled="false">Georgia (+995)</option>
<option value="de" data-otp-enabled="false">Germany (+49)</option>
<option value="gh" data-otp-enabled="false">Ghana (+233)</option>
<option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
<option value="gr" data-otp-enabled="false">Greece (+30)</option>
<option value="gl" data-otp-enabled="false">Greenland (+299)</option>
<option value="gd" data-otp-enabled="false">Grenada (+1)</option>
<option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
<option value="gu" data-otp-enabled="false">Guam (+1)</option>
<option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
<option value="gn" data-otp-enabled="false">Guinea (+224)</option>
<option value="gy" data-otp-enabled="false">Guyana (+592)</option>
<option value="ht" data-otp-enabled="false">Haiti (+509)</option>
<option value="hn" data-otp-enabled="false">Honduras (+504)</option>
<option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
<option value="hu" data-otp-enabled="false">Hungary (+36)</option>
<option value="is" data-otp-enabled="false">Iceland (+354)</option>
<option value="in" data-otp-enabled="false">India (+91)</option>
<option value="id" data-otp-enabled="false">Indonesia (+62)</option>
<option value="iq" data-otp-enabled="false">Iraq (+964)</option>
<option value="ie" data-otp-enabled="false">Ireland (+353)</option>
<option value="il" data-otp-enabled="false">Israel (+972)</option>
<option value="it" data-otp-enabled="false">Italy (+39)</option>
<option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
<option value="jp" data-otp-enabled="false">Japan (+81)</option>
<option value="jo" data-otp-enabled="false">Jordan (+962)</option>
<option value="ke" data-otp-enabled="false">Kenya (+254)</option>
<option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
<option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
<option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
<option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
<option value="la" data-otp-enabled="false">Laos (+856)</option>
<option value="lv" data-otp-enabled="false">Latvia (+371)</option>
<option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
<option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
<option value="lr" data-otp-enabled="false">Liberia (+231)</option>
<option value="ly" data-otp-enabled="false">Libya (+218)</option>
<option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
<option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
<option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
<option value="mo" data-otp-enabled="false">Macao (+853)</option>
<option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
<option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
<option value="mw" data-otp-enabled="false">Malawi (+265)</option>
<option value="my" data-otp-enabled="false">Malaysia (+60)</option>
<option value="mv" data-otp-enabled="false">Maldives (+960)</option>
<option value="ml" data-otp-enabled="false">Mali (+223)</option>
<option value="mt" data-otp-enabled="false">Malta (+356)</option>
<option value="mq" data-otp-enabled="false">Martinique (+596)</option>
<option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
<option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
<option value="mx" data-otp-enabled="false">Mexico (+52)</option>
<option value="mc" data-otp-enabled="false">Monaco (+377)</option>
<option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
<option value="me" data-otp-enabled="false">Montenegro (+382)</option>
<option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
<option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
<option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
<option value="na" data-otp-enabled="false">Namibia (+264)</option>
<option value="np" data-otp-enabled="false">Nepal (+977)</option>
<option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
<option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
<option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
<option value="ne" data-otp-enabled="false">Niger (+227)</option>
<option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
<option value="no" data-otp-enabled="false">Norway (+47)</option>
<option value="om" data-otp-enabled="false">Oman (+968)</option>
<option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
<option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
<option value="pa" data-otp-enabled="false">Panama (+507)</option>
<option value="py" data-otp-enabled="false">Paraguay (+595)</option>
<option value="pe" data-otp-enabled="false">Peru (+51)</option>
<option value="ph" data-otp-enabled="false">Philippines (+63)</option>
<option value="pl" data-otp-enabled="false">Poland (+48)</option>
<option value="pt" data-otp-enabled="false">Portugal (+351)</option>
<option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
<option value="qa" data-otp-enabled="false">Qatar (+974)</option>
<option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
<option value="ro" data-otp-enabled="false">Romania (+40)</option>
<option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
<option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
<option value="ws" data-otp-enabled="false">Samoa (+685)</option>
<option value="sm" data-otp-enabled="false">San Marino (+378)</option>
<option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
<option value="sn" data-otp-enabled="false">Senegal (+221)</option>
<option value="rs" data-otp-enabled="false">Serbia (+381)</option>
<option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
<option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
<option value="sg" data-otp-enabled="false">Singapore (+65)</option>
<option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
<option value="si" data-otp-enabled="false">Slovenia (+386)</option>
<option value="za" data-otp-enabled="false">South Africa (+27)</option>
<option value="es" data-otp-enabled="false">Spain (+34)</option>
<option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
<option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
<option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
<option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
<option value="sd" data-otp-enabled="false">Sudan (+249)</option>
<option value="sr" data-otp-enabled="false">Suriname (+597)</option>
<option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
<option value="se" data-otp-enabled="false">Sweden (+46)</option>
<option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
<option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
<option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
<option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
<option value="th" data-otp-enabled="false">Thailand (+66)</option>
<option value="tg" data-otp-enabled="false">Togo (+228)</option>
<option value="to" data-otp-enabled="false">Tonga (+676)</option>
<option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
<option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
<option value="tr" data-otp-enabled="false">Turkey (+90)</option>
<option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
<option value="ug" data-otp-enabled="false">Uganda (+256)</option>
<option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
<option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
<option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
<option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
<option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
<option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
<option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
<option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
<option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
<option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
<option value="ye" data-otp-enabled="false">Yemen (+967)</option>
<option value="zm" data-otp-enabled="false">Zambia (+260)</option>
<option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
</select>
</div>
</div>
</div>
<label class="sub-label" for="phone-number-9c5t6kjp5rkg">Enter mobile number</label>
<div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number">
<div class="flex-container">
<input type="text" name="phone_number" id="phone-number-9c5t6kjp5rkg" data-js-hook="phone-number">
<input type="hidden" name="incident-code-9c5t6kjp5rkg" id="incident-code-9c5t6kjp5rkg" value="9c5t6kjp5rkg" autocomplete="off">
<a class="btn-change-number-incident" id="btn-change-number-incident-9c5t6kjp5rkg" style="display: none;" data-incident-code="9c5t6kjp5rkg" href="#">
Edit number
</a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-9c5t6kjp5rkg" style="display: none;" data-incident-code="9c5t6kjp5rkg" href="#">
Send OTP
</a>
</div>
</div>
<div class="sms-atl-error" id="sms-atl-error-9c5t6kjp5rkg"></div>
<div class="opt-container-section" id="otp-container-incident-9c5t6kjp5rkg" style="display:none">
<label class="sub-label" for="otp">Enter the OTP sent</label>
<div class="flex-container">
<input name="otp" id="otp-field-9c5t6kjp5rkg" type="text" class="prepend" disabled="">
<a class="resend-otp" id="resend-otp-9c5t6kjp5rkg" style="display: none;" data-incident-code="9c5t6kjp5rkg" href="#">
Resend OTP
</a> <span class="timer-incident" id="timer-incident-9c5t6kjp5rkg" style="display:none"> in <span id="countdown-incident-9c5t6kjp5rkg">30</span> seconds</span>
</div>
<div class="info-row flex-container">
<div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon">
<defs>
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id="path-info"></path>
</defs>
<g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
<g transform="translate(-702.000000, -945.000000)">
<g id="global/info" transform="translate(700.500000, 943.500000)">
<mask id="mask-info" fill="white">
<use xlink:href="#path-info"></use>
</mask>
<use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use>
<g id="Neutral-/-N000" mask="url(#mask-info)" fill-rule="evenodd">
<polygon points="0 24 24 24 24 0 0 0"></polygon>
</g>
</g>
</g>
</g>
</svg>
</div>
<div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div>
</div>
</div>
</div>
</div>
<div class="modal-footer incident-subscribe">
<!-- tests fail if static width isn't present ¯\_(ツ)_/¯ -->
<button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-9c5t6kjp5rkg" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off">
<div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian
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apply.</div>
</div>
</form>
POST /subscriptions/incident.json
<form class="modal-content" id="subscribe-form-z5kbyvpc5z7d" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="incident_code" id="incident_code" value="z5kbyvpc5z7d" autocomplete="off">
<div class="modal-header">
<a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a>
<h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4>
</div>
<div class="modal-body">
<p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>Russia SMS Carrier Maintenance - Tele2</strong> via email and/or text message. You'll receive email notifications when incidents are
updated, and text message notifications whenever Twilio <strong>creates</strong> or <strong>resolves</strong> an incident. </p>
<div class="control-group">
<label for="email-z5kbyvpc5z7d">VIA EMAIL:</label>
<div class="controls">
<input type="text" name="email" id="email-z5kbyvpc5z7d" data-js-hook="email" class="full-width">
</div>
</div>
<div class="control-group">
<label class="phone-country-code" for="phone-country-z5kbyvpc5z7d">VIA SMS:</label>
<div class="controls phone-number">
<div class="row">
<div id="phone-number-code-z5kbyvpc5z7d" class="phone-country-wrapper" data-otp-enabled="false">
<select name="phone_country" id="phone-country-z5kbyvpc5z7d" data-js-hook="phone-country" class="span6 phone-country-dropdown">
<option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
<option value="al" data-otp-enabled="false">Albania (+355)</option>
<option value="dz" data-otp-enabled="false">Algeria (+213)</option>
<option value="as" data-otp-enabled="false">American Samoa (+1)</option>
<option value="ad" data-otp-enabled="false">Andorra (+376)</option>
<option value="ao" data-otp-enabled="false">Angola (+244)</option>
<option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
<option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
<option value="ar" data-otp-enabled="false">Argentina (+54)</option>
<option value="am" data-otp-enabled="false">Armenia (+374)</option>
<option value="aw" data-otp-enabled="false">Aruba (+297)</option>
<option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
<option value="at" data-otp-enabled="false">Austria (+43)</option>
<option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
<option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
<option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
<option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
<option value="bb" data-otp-enabled="false">Barbados (+1)</option>
<option value="by" data-otp-enabled="false">Belarus (+375)</option>
<option value="be" data-otp-enabled="false">Belgium (+32)</option>
<option value="bz" data-otp-enabled="false">Belize (+501)</option>
<option value="bj" data-otp-enabled="false">Benin (+229)</option>
<option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
<option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
<option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
<option value="bw" data-otp-enabled="false">Botswana (+267)</option>
<option value="br" data-otp-enabled="false">Brazil (+55)</option>
<option value="bn" data-otp-enabled="false">Brunei (+673)</option>
<option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
<option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
<option value="bi" data-otp-enabled="false">Burundi (+257)</option>
<option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
<option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
<option value="ca" data-otp-enabled="false">Canada (+1)</option>
<option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
<option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
<option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
<option value="td" data-otp-enabled="false">Chad (+235)</option>
<option value="cl" data-otp-enabled="false">Chile (+56)</option>
<option value="cn" data-otp-enabled="false">China (+86)</option>
<option value="co" data-otp-enabled="false">Colombia (+57)</option>
<option value="km" data-otp-enabled="false">Comoros (+269)</option>
<option value="cg" data-otp-enabled="false">Congo (+242)</option>
<option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
<option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
<option value="hr" data-otp-enabled="false">Croatia (+385)</option>
<option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
<option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
<option value="dk" data-otp-enabled="false">Denmark (+45)</option>
<option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
<option value="dm" data-otp-enabled="false">Dominica (+1)</option>
<option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
<option value="eg" data-otp-enabled="false">Egypt (+20)</option>
<option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
<option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
<option value="ee" data-otp-enabled="false">Estonia (+372)</option>
<option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
<option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
<option value="fj" data-otp-enabled="false">Fiji (+679)</option>
<option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
<option value="fr" data-otp-enabled="false">France (+33)</option>
<option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
<option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
<option value="ga" data-otp-enabled="false">Gabon (+241)</option>
<option value="gm" data-otp-enabled="false">Gambia (+220)</option>
<option value="ge" data-otp-enabled="false">Georgia (+995)</option>
<option value="de" data-otp-enabled="false">Germany (+49)</option>
<option value="gh" data-otp-enabled="false">Ghana (+233)</option>
<option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
<option value="gr" data-otp-enabled="false">Greece (+30)</option>
<option value="gl" data-otp-enabled="false">Greenland (+299)</option>
<option value="gd" data-otp-enabled="false">Grenada (+1)</option>
<option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
<option value="gu" data-otp-enabled="false">Guam (+1)</option>
<option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
<option value="gn" data-otp-enabled="false">Guinea (+224)</option>
<option value="gy" data-otp-enabled="false">Guyana (+592)</option>
<option value="ht" data-otp-enabled="false">Haiti (+509)</option>
<option value="hn" data-otp-enabled="false">Honduras (+504)</option>
<option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
<option value="hu" data-otp-enabled="false">Hungary (+36)</option>
<option value="is" data-otp-enabled="false">Iceland (+354)</option>
<option value="in" data-otp-enabled="false">India (+91)</option>
<option value="id" data-otp-enabled="false">Indonesia (+62)</option>
<option value="iq" data-otp-enabled="false">Iraq (+964)</option>
<option value="ie" data-otp-enabled="false">Ireland (+353)</option>
<option value="il" data-otp-enabled="false">Israel (+972)</option>
<option value="it" data-otp-enabled="false">Italy (+39)</option>
<option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
<option value="jp" data-otp-enabled="false">Japan (+81)</option>
<option value="jo" data-otp-enabled="false">Jordan (+962)</option>
<option value="ke" data-otp-enabled="false">Kenya (+254)</option>
<option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
<option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
<option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
<option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
<option value="la" data-otp-enabled="false">Laos (+856)</option>
<option value="lv" data-otp-enabled="false">Latvia (+371)</option>
<option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
<option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
<option value="lr" data-otp-enabled="false">Liberia (+231)</option>
<option value="ly" data-otp-enabled="false">Libya (+218)</option>
<option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
<option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
<option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
<option value="mo" data-otp-enabled="false">Macao (+853)</option>
<option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
<option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
<option value="mw" data-otp-enabled="false">Malawi (+265)</option>
<option value="my" data-otp-enabled="false">Malaysia (+60)</option>
<option value="mv" data-otp-enabled="false">Maldives (+960)</option>
<option value="ml" data-otp-enabled="false">Mali (+223)</option>
<option value="mt" data-otp-enabled="false">Malta (+356)</option>
<option value="mq" data-otp-enabled="false">Martinique (+596)</option>
<option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
<option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
<option value="mx" data-otp-enabled="false">Mexico (+52)</option>
<option value="mc" data-otp-enabled="false">Monaco (+377)</option>
<option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
<option value="me" data-otp-enabled="false">Montenegro (+382)</option>
<option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
<option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
<option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
<option value="na" data-otp-enabled="false">Namibia (+264)</option>
<option value="np" data-otp-enabled="false">Nepal (+977)</option>
<option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
<option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
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<option value="ne" data-otp-enabled="false">Niger (+227)</option>
<option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
<option value="no" data-otp-enabled="false">Norway (+47)</option>
<option value="om" data-otp-enabled="false">Oman (+968)</option>
<option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
<option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
<option value="pa" data-otp-enabled="false">Panama (+507)</option>
<option value="py" data-otp-enabled="false">Paraguay (+595)</option>
<option value="pe" data-otp-enabled="false">Peru (+51)</option>
<option value="ph" data-otp-enabled="false">Philippines (+63)</option>
<option value="pl" data-otp-enabled="false">Poland (+48)</option>
<option value="pt" data-otp-enabled="false">Portugal (+351)</option>
<option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
<option value="qa" data-otp-enabled="false">Qatar (+974)</option>
<option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
<option value="ro" data-otp-enabled="false">Romania (+40)</option>
<option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
<option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
<option value="ws" data-otp-enabled="false">Samoa (+685)</option>
<option value="sm" data-otp-enabled="false">San Marino (+378)</option>
<option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
<option value="sn" data-otp-enabled="false">Senegal (+221)</option>
<option value="rs" data-otp-enabled="false">Serbia (+381)</option>
<option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
<option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
<option value="sg" data-otp-enabled="false">Singapore (+65)</option>
<option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
<option value="si" data-otp-enabled="false">Slovenia (+386)</option>
<option value="za" data-otp-enabled="false">South Africa (+27)</option>
<option value="es" data-otp-enabled="false">Spain (+34)</option>
<option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
<option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
<option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
<option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
<option value="sd" data-otp-enabled="false">Sudan (+249)</option>
<option value="sr" data-otp-enabled="false">Suriname (+597)</option>
<option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
<option value="se" data-otp-enabled="false">Sweden (+46)</option>
<option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
<option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
<option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
<option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
<option value="th" data-otp-enabled="false">Thailand (+66)</option>
<option value="tg" data-otp-enabled="false">Togo (+228)</option>
<option value="to" data-otp-enabled="false">Tonga (+676)</option>
<option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
<option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
<option value="tr" data-otp-enabled="false">Turkey (+90)</option>
<option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
<option value="ug" data-otp-enabled="false">Uganda (+256)</option>
<option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
<option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
<option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
<option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
<option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
<option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
<option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
<option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
<option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
<option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
<option value="ye" data-otp-enabled="false">Yemen (+967)</option>
<option value="zm" data-otp-enabled="false">Zambia (+260)</option>
<option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
</select>
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* Current Status * Scheduled Maintenance * System Metrics * Past Incidents Contact Support x Get email notifications whenever Twilio creates, updates or resolves an incident. Email address: Enter OTP: Resend OTP in: seconds Didn't receive the OTP? Resend OTP This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Get text message notifications whenever Twilio creates or resolves an incident. Country code: Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra (+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54) Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236) Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242) Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic (+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372) Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358) France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502) Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland (+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya (+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230) Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1) Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977) Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama (+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351) Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40) Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34) Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1) Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga (+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela (+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen (+967) Zambia (+260) Zimbabwe (+263) Phone number: Change number Enter OTP: Resend OTP in: 30 seconds Didn't receive the OTP? Resend OTP Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Get incident updates and maintenance status messages in Slack. Subscribe via Slack By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy. Get webhook notifications whenever Twilio creates an incident, updates an incident, resolves an incident or changes a component status. Webhook URL: The URL we should send the webhooks to Email address: We'll send you email if your endpoint fails This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Visit our support site. Get the Atom Feed or RSS Feed. 1 INCIDENT REPORTED Report an Incident Delays in A2P 10DLC T-Mobile Registrations and De-Registrations SMS * identified - Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations. We will provide updates in 8 hours or as soon as more information becomes available. Posted: Apr 24, 17:21 PST * identified - Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations. We will provide updates in 4 hours or as soon as more information becomes available. Posted: Apr 24, 13:20 PST * identified - Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations. We will provide updates in 2 hours or as soon as more information becomes available. Posted: Apr 24, 11:20 PST * investigating - We are continuing our investigation and have discovered Programmable Messaging - SMS is affected by delays in A2P 10DLC T-Mobile Registrations and De-Registrations. Posted: Apr 24, 09:26 PST * investigating - Our monitoring systems have identified potential delays in A2P 10DLC T-Mobile Registrations and De-Registrations. Our engineering team has been notified and is currently investigating the issue. We will provide updates in 1 hour or as soon as more information becomes available. Posted: Apr 24, 09:18 PST Show more Japan SMS Carrier Maintenance - KDDI SMS, APAC * in progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Posted: Apr 23, 04:00 PST * scheduled - Maintenance will begin as scheduled in 60 minutes. Posted: Apr 23, 03:00 PST * scheduled - The KDDI network in Japan is conducting a series of planned maintenances from 23 April 2024 at 04:00 PDT until 25 April 2024 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets. Note, the maintenance will be carried out on each of the following dates and times: 23 April 2024 at 04:00 PDT until 23 April 2024 at 14:00 PDT 24 April 2024 at 04:00 PDT until 24 April 2024 at 14:00 PDT 25 April 2024 at 04:00 PDT until 25 April 2024 at 14:00 PDT Posted: Apr 16, 08:06 PST Show more Russia SMS Carrier Maintenance - Tele2 SMS, Europe * in progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Posted: Apr 1, 13:00 PST * scheduled - Maintenance will begin as scheduled in 60 minutes. Posted: Apr 1, 12:00 PST * scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 01 April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets. Note, the maintenance will be carried out on each of the following dates and times: 01 April 2024 at 13:00 PDT until 01 April 2024 at 17:00 PDT 03 April 2024 at 13:00 PDT until 03 April 2024 at 17:00 PDT 08 April 2024 at 13:00 PDT until 08 April 2024 at 17:00 PDT 10 April 2024 at 13:00 PDT until 10 April 2024 at 17:00 PDT 15 April 2024 at 13:00 PDT until 15 April 2024 at 17:00 PDT 17 April 2024 at 13:00 PDT until 17 April 2024 at 17:00 PDT 22 April 2024 at 13:00 PDT until 22 April 2024 at 17:00 PDT 24 April 2024 at 13:00 PDT until 24 April 2024 at 17:00 PDT 29 April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT Posted: Mar 28, 08:15 PST Show more 1 INCIDENT REPORTED Twilio Services Issues related to Twilio’s Software * PROGRAMMABLE MESSAGING * MMS * SMS * SMPP * Messaging Channels * Notify * Conversations * Messaging Insights * Messaging Services * Content API * PROGRAMMABLE VOICE * PSTN * SIP Interface * Client Web * Client Mobile * Conference * Recording * Queue * Text-to-Speech * Recording Transcriptions * TwiML * Voice Insights * Speech Recognition * Intelligence * Pay * Media Streams * Dialogflow * ACCOUNT SECURITY * Authy 2FA * Verify * Authy App * Lookup * ELASTIC SIP TRUNKING * Origination * Termination * FLEX * TaskRouter * Flex Application Platform * Flex Insights * Flex Agent Desktop * Flex Queue Stats * Flex Teams View * Flex Admin Console * Flex Routing * Flex Conversations * Flex Programmable Chat * Flex Programmable Voice * Proxy * Flex Plugins * Flex Billing * INTERCONNECT * PHONE NUMBERS * PROGRAMMABLE CHAT * PROGRAMMABLE VIDEO * Group Rooms * Peer-to-Peer Rooms * Recordings * Compositions * Network Traversal Service * Go Rooms * PROXY * SERVERLESS * Studio * Functions * Assets * TwiML Bins * Sync * DEVELOPER TOOLS * Console * Event Streams * Debugger & Alarms * Documentation * REST API * Bulk Export * TWILIO PLATFORM * Billing * Customer Support Center * Other * Account Insights * Trust Hub * Organization * FRONTLINE * INTERNET OF THINGS * Programmable Wireless * Super SIM * Wireless Insights All Systems Operational External Connectivity Issues found outside of Twilio’s Network * CARRIER NETWORK * SMS Long Code, North America * MMS Long Code, North America * SMS Short Code, North America * MMS Short Code, North America * SMS Toll-Free, North America * MMS Toll-Free, North America * Voice, North America * Voice, Latin America * SMS, Latin America * Voice, APAC * SMS, APAC * MMS, APAC * Voice, Europe * SMS, Europe * Voice, Middle East & Africa * SMS, Middle East & Africa * Verify Silent Network Auth * Lookup Identity Match * Lookup Line Type Intelligence [Legacy API] * Lookup Line Type Intelligence [Twilio API] * Lookup SIM Swap * Legacy Identity MatchAndAttributes Scheduled maintenance Russia SMS Carrier Maintenance - Megafon and Yota Apr 25, 13:00 - Apr 25, 17:00 The Megafon and Yota network in Russia is conducting a planned maintenance from 25 April 2024 at 13:00 PDT until 25 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets. MAINTENANCE PERIOD * US Pacific: Apr 25, 13:00 - Apr 25, 17:00 * US Central: Apr 25, 15:00 - Apr 25, 19:00 * US Eastern: Apr 25, 16:00 - Apr 25, 20:00 * UTC: Apr 25, 20:00 - Apr 26, 00:00 Apr 24, 02:18 PST United Kingdom Account Security Carrier Partner Maintenance - Vodafone UK Apr 25, 13:15 - Apr 25, 23:00 Our carrier partner Vodafone UK is conducting an emergency maintenance from 25 April 2024 at 13:15 PDT until 25 April 2024 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone UK customers. Impacted Products: Verify Silent Network Auth, Legacy Identity MatchAndAttributes MAINTENANCE PERIOD * US Pacific: Apr 25, 13:15 - Apr 25, 23:00 * US Central: Apr 25, 15:15 - Apr 26, 01:00 * US Eastern: Apr 25, 16:15 - Apr 26, 02:00 * UTC: Apr 25, 20:15 - Apr 26, 06:00 Apr 24, 05:59 PST Turkey SMS Carrier Partner Maintenance Apr 25, 15:00 - Apr 25, 15:15 Our SMS carrier partner in Turkey is conducting a planned maintenance from 25 April 2024 at 15:00 PDT until 25 April 2024 at 15:15 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Turkey handsets. MAINTENANCE PERIOD * US Pacific: Apr 25, 15:00 - Apr 25, 15:15 * US Central: Apr 25, 17:00 - Apr 25, 17:15 * US Eastern: Apr 25, 18:00 - Apr 25, 18:15 * UTC: Apr 25, 22:00 - Apr 25, 22:15 Apr 23, 09:06 PST Multiple Destination SMS Carrier Partner Maintenance Apr 25, 16:00 - Apr 25, 22:00 Our SMS carrier partner in the US and Puerto Rico is conducting a planned maintenance from 25 April 2024 at 16:00 PDT until 25 April 2024 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US and Puerto Rico handsets. MAINTENANCE PERIOD * US Pacific: Apr 25, 16:00 - Apr 25, 22:00 * US Central: Apr 25, 18:00 - Apr 26, 00:00 * US Eastern: Apr 25, 19:00 - Apr 26, 01:00 * UTC: Apr 25, 23:00 - Apr 26, 05:00 Apr 17, 22:17 PST Russia SMS Carrier Maintenance - Megafon and Yota Apr 26, 13:00 - Apr 26, 17:00 The Megafon and Yota network in Russia is conducting a planned maintenance from 26 April 2024 at 13:00 PDT until 26 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets. MAINTENANCE PERIOD * US Pacific: Apr 26, 13:00 - Apr 26, 17:00 * US Central: Apr 26, 15:00 - Apr 26, 19:00 * US Eastern: Apr 26, 16:00 - Apr 26, 20:00 * UTC: Apr 26, 20:00 - Apr 27, 00:00 Apr 24, 02:19 PST United Kingdom Account Security Carrier Partner Maintenance - Vodafone Apr 27, 13:15 - Apr 27, 21:00 Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 27 April 2024 at 13:15 PDT until 27 April 2024 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes MAINTENANCE PERIOD * US Pacific: Apr 27, 13:15 - Apr 27, 21:00 * US Central: Apr 27, 15:15 - Apr 27, 23:00 * US Eastern: Apr 27, 16:15 - Apr 28, 00:00 * UTC: Apr 27, 20:15 - Apr 28, 04:00 Apr 22, 17:15 PST France Voice Carrier Partner Maintenance Apr 29, 13:00 - Apr 29, 17:00 Our Voice carrier partner in France is conducting a planned maintenance from 29 April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT. During the maintenance window, there could be call failures to and from a subset of France phone numbers. MAINTENANCE PERIOD * US Pacific: Apr 29, 13:00 - Apr 29, 17:00 * US Central: Apr 29, 15:00 - Apr 29, 19:00 * US Eastern: Apr 29, 16:00 - Apr 29, 20:00 * UTC: Apr 29, 20:00 - Apr 30, 00:00 Apr 23, 23:25 PST Twilio Interconnect Maintenance (Singapore) May 10, 07:00 - May 10, 14:00 Twilio is conducting planned maintenance from 10 May 07:00 until 10 May 14:00 PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance window there could be intermittent impact to services with Interconnects in SG1. MAINTENANCE PERIOD * US Pacific: May 10, 07:00 - May 10, 14:00 * US Central: May 10, 09:00 - May 10, 16:00 * US Eastern: May 10, 10:00 - May 10, 17:00 * UTC: May 10, 14:00 - May 10, 21:00 Apr 12, 14:26 PST Twilio Voice Maintenance (Singapore) May 10, 07:00 - May 10, 14:00 Twilio is conducting a planned maintenance from 10 May 07:00 until 10 May 14:00 PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance window there could be intermittent impact on calls to and from Singapore. MAINTENANCE PERIOD * US Pacific: May 10, 07:00 - May 10, 14:00 * US Central: May 10, 09:00 - May 10, 16:00 * US Eastern: May 10, 10:00 - May 10, 17:00 * UTC: May 10, 14:00 - May 10, 21:00 Apr 12, 14:26 PST Twilio Interconnect Maintenance (Singapore) May 11, 09:00 - May 11, 14:00 Twilio is conducting planned maintenance from 11 May 09:00 until 11 May 14:00 PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance window there could be intermittent impact to services with Interconnects in SG1. MAINTENANCE PERIOD * US Pacific: May 11, 09:00 - May 11, 14:00 * US Central: May 11, 11:00 - May 11, 16:00 * US Eastern: May 11, 12:00 - May 11, 17:00 * UTC: May 11, 16:00 - May 11, 21:00 Apr 12, 15:05 PST Twilio Voice Maintenance (Singapore) May 11, 09:00 - May 11, 14:00 Twilio is conducting a planned maintenance from 11 May 09:00 until 11 May 14:00 PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance window there could be intermittent impact on calls to and from Singapore. MAINTENANCE PERIOD * US Pacific: May 11, 09:00 - May 11, 14:00 * US Central: May 11, 11:00 - May 11, 16:00 * US Eastern: May 11, 12:00 - May 11, 17:00 * UTC: May 11, 16:00 - May 11, 21:00 Apr 12, 15:04 PST Twilio Interconnect Maintenance (Japan) May 24, 06:00 - May 24, 13:00 Twilio is conducting planned maintenance from 24 May 06:00 until 24 May 13:00 PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window there could be intermittent impact to services with Interconnects in JP1. MAINTENANCE PERIOD * US Pacific: May 24, 06:00 - May 24, 13:00 * US Central: May 24, 08:00 - May 24, 15:00 * US Eastern: May 24, 09:00 - May 24, 16:00 * UTC: May 24, 13:00 - May 24, 20:00 Apr 23, 15:57 PST Twilio Interconnect Maintenance (Japan) May 25, 08:00 - May 25, 13:00 Twilio is conducting planned maintenance from 25 May 08:00 until 25 May 13:00 PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window there could be intermittent impact to services with Interconnects in JP1. MAINTENANCE PERIOD * US Pacific: May 25, 08:00 - May 25, 13:00 * US Central: May 25, 10:00 - May 25, 15:00 * US Eastern: May 25, 11:00 - May 25, 16:00 * UTC: May 25, 15:00 - May 25, 20:00 Apr 23, 15:52 PST System Metrics Delays in A2P 10DLC T-Mobile Registrations and De-Registrations Subscribe Update - Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations. We will provide updates in 8 hours or as soon as more information becomes available. Apr 24, 2024 - 17:21 PDT Update - Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations. We will provide updates in 4 hours or as soon as more information becomes available. Apr 24, 2024 - 13:20 PDT Identified - Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations. We will provide updates in 2 hours or as soon as more information becomes available. Apr 24, 2024 - 11:20 PDT Update - We are continuing our investigation and have discovered Programmable Messaging - SMS is affected by delays in A2P 10DLC T-Mobile Registrations and De-Registrations. Apr 24, 2024 - 09:26 PDT Investigating - Our monitoring systems have identified potential delays in A2P 10DLC T-Mobile Registrations and De-Registrations. Our engineering team has been notified and is currently investigating the issue. We will provide updates in 1 hour or as soon as more information becomes available. Apr 24, 2024 - 09:18 PDT × SUBSCRIBE TO INCIDENT Subscribe to updates for Delays in A2P 10DLC T-Mobile Registrations and De-Registrations via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Twilio creates or resolves an incident. VIA EMAIL: VIA SMS: Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra (+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54) Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236) Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242) Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic (+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372) Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358) France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502) Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland (+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya (+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230) Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1) Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977) Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama (+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351) Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40) Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34) Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1) Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga (+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela (+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen (+967) Zambia (+260) Zimbabwe (+263) Enter mobile number Edit number Send OTP Enter the OTP sent Resend OTP in 30 seconds To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ Subscribe to Incident Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Japan SMS Carrier Maintenance - KDDI Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 23, 2024 - 04:00 PDT Scheduled - The KDDI network in Japan is conducting a series of planned maintenances from 23 April 2024 at 04:00 PDT until 25 April 2024 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets. Note, the maintenance will be carried out on each of the following dates and times: 23 April 2024 at 04:00 PDT until 23 April 2024 at 14:00 PDT 24 April 2024 at 04:00 PDT until 24 April 2024 at 14:00 PDT 25 April 2024 at 04:00 PDT until 25 April 2024 at 14:00 PDT Apr 23, 2024 04:00 - Apr 25, 2024 14:00 PDT × SUBSCRIBE TO INCIDENT Subscribe to updates for Japan SMS Carrier Maintenance - KDDI via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Twilio creates or resolves an incident. VIA EMAIL: VIA SMS: Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra (+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54) Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236) Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242) Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic (+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372) Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358) France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502) Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland (+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya (+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230) Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1) Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977) Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama (+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351) Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40) Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34) Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1) Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga (+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela (+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen (+967) Zambia (+260) Zimbabwe (+263) Enter mobile number Edit number Send OTP Enter the OTP sent Resend OTP in 30 seconds To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ Subscribe to Incident Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Russia SMS Carrier Maintenance - Tele2 Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 01, 2024 - 13:00 PDT Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 01 April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets. Note, the maintenance will be carried out on each of the following dates and times: 01 April 2024 at 13:00 PDT until 01 April 2024 at 17:00 PDT 03 April 2024 at 13:00 PDT until 03 April 2024 at 17:00 PDT 08 April 2024 at 13:00 PDT until 08 April 2024 at 17:00 PDT 10 April 2024 at 13:00 PDT until 10 April 2024 at 17:00 PDT 15 April 2024 at 13:00 PDT until 15 April 2024 at 17:00 PDT 17 April 2024 at 13:00 PDT until 17 April 2024 at 17:00 PDT 22 April 2024 at 13:00 PDT until 22 April 2024 at 17:00 PDT 24 April 2024 at 13:00 PDT until 24 April 2024 at 17:00 PDT 29 April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT Apr 1, 2024 13:00 - Apr 29, 2024 17:00 PDT × SUBSCRIBE TO INCIDENT Subscribe to updates for Russia SMS Carrier Maintenance - Tele2 via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Twilio creates or resolves an incident. VIA EMAIL: VIA SMS: Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra (+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54) Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236) Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242) Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic (+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372) Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358) France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502) Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland (+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya (+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230) Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1) Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977) Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama (+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351) Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40) Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34) Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1) Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga (+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela (+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen (+967) Zambia (+260) Zimbabwe (+263) Enter mobile number Edit number Send OTP Enter the OTP sent Resend OTP in 30 seconds To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ Subscribe to Incident Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. PROGRAMMABLE MESSAGING Degraded Performance MMS Operational SMS Degraded Performance SMPP Operational Messaging Channels Operational Notify Operational Conversations Operational Messaging Insights Operational Messaging Services Operational Content API Operational PROGRAMMABLE VOICE Operational PSTN Operational SIP Interface Operational Client Web Operational Client Mobile ? Operational Conference ? Operational Recording ? Operational Queue ? Operational Text-to-Speech ? Operational Recording Transcriptions Operational TwiML Operational Voice Insights Operational Speech Recognition Operational Intelligence Operational Pay Operational Media Streams Operational Dialogflow Operational ACCOUNT SECURITY Operational Authy 2FA Operational Verify ? Operational Authy App Operational Lookup ? Operational ELASTIC SIP TRUNKING Operational Origination ? Operational Termination Operational FLEX Operational TaskRouter ? Operational Flex Application Platform Operational Flex Insights Operational Flex Agent Desktop Operational Flex Queue Stats Operational Flex Teams View Operational Flex Admin Console Operational Flex Routing Operational Flex Conversations Operational Flex Programmable Chat Operational Flex Programmable Voice Operational Proxy Operational Flex Plugins Operational Flex Billing Operational INTERCONNECT Operational PHONE NUMBERS ? Operational PROGRAMMABLE CHAT Operational PROGRAMMABLE VIDEO Operational Group Rooms Operational Peer-to-Peer Rooms Operational Recordings Operational Compositions Operational Network Traversal Service ? Operational Go Rooms Operational PROXY Operational SERVERLESS Operational Studio Operational Functions Operational Assets Operational TwiML Bins Operational Sync Operational DEVELOPER TOOLS Operational Console Operational Event Streams Operational Debugger & Alarms Operational Documentation Operational REST API Operational Bulk Export Operational TWILIO PLATFORM Operational Billing Operational Customer Support Center ? Operational Other Operational Account Insights Operational Trust Hub Operational Organization Operational CARRIER NETWORK Operational SMS Long Code, North America Operational MMS Long Code, North America Operational SMS Short Code, North America Operational MMS Short Code, North America Operational SMS Toll-Free, North America Operational MMS Toll-Free, North America Operational Voice, North America Operational Voice, Latin America Operational SMS, Latin America Operational Voice, APAC Operational SMS, APAC Operational MMS, APAC Operational Voice, Europe Operational SMS, Europe Operational Voice, Middle East & Africa Operational SMS, Middle East & Africa Operational Verify Silent Network Auth Operational Lookup Identity Match Operational Lookup Line Type Intelligence [Legacy API] Operational Lookup Line Type Intelligence [Twilio API] Operational Lookup SIM Swap Operational Legacy Identity MatchAndAttributes Operational FRONTLINE Operational INTERNET OF THINGS Operational Programmable Wireless Operational Super SIM Operational Wireless Insights Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance Russia SMS Carrier Maintenance - Megafon and Yota Apr 25, 2024 13:00-17:00 PDT The Megafon and Yota network in Russia is conducting a planned maintenance from 25 April 2024 at 13:00 PDT until 25 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets. Posted on Apr 24, 2024 - 02:18 PDT United Kingdom Account Security Carrier Partner Maintenance - Vodafone UK Apr 25, 2024 13:15-23:00 PDT Our carrier partner Vodafone UK is conducting an emergency maintenance from 25 April 2024 at 13:15 PDT until 25 April 2024 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone UK customers. Impacted Products: Verify Silent Network Auth, Legacy Identity MatchAndAttributes Posted on Apr 24, 2024 - 05:59 PDT Turkey SMS Carrier Partner Maintenance Apr 25, 2024 15:00-15:15 PDT Our SMS carrier partner in Turkey is conducting a planned maintenance from 25 April 2024 at 15:00 PDT until 25 April 2024 at 15:15 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Turkey handsets. Posted on Apr 23, 2024 - 09:06 PDT Multiple Destination SMS Carrier Partner Maintenance Apr 25, 2024 16:00-22:00 PDT Our SMS carrier partner in the US and Puerto Rico is conducting a planned maintenance from 25 April 2024 at 16:00 PDT until 25 April 2024 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US and Puerto Rico handsets. Posted on Apr 17, 2024 - 22:17 PDT Russia SMS Carrier Maintenance - Megafon and Yota Apr 26, 2024 13:00-17:00 PDT The Megafon and Yota network in Russia is conducting a planned maintenance from 26 April 2024 at 13:00 PDT until 26 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets. Posted on Apr 24, 2024 - 02:19 PDT United Kingdom Account Security Carrier Partner Maintenance - Vodafone Apr 27, 2024 13:15-21:00 PDT Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 27 April 2024 at 13:15 PDT until 27 April 2024 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes Posted on Apr 22, 2024 - 17:15 PDT France Voice Carrier Partner Maintenance Apr 29, 2024 13:00-17:00 PDT Our Voice carrier partner in France is conducting a planned maintenance from 29 April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT. During the maintenance window, there could be call failures to and from a subset of France phone numbers. Posted on Apr 23, 2024 - 23:25 PDT Twilio Interconnect Maintenance (Singapore) May 10, 2024 07:00-14:00 PDT Twilio is conducting planned maintenance from 10 May 07:00 until 10 May 14:00 PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance window there could be intermittent impact to services with Interconnects in SG1. Posted on Apr 12, 2024 - 14:26 PDT Twilio Voice Maintenance (Singapore) May 10, 2024 07:00-14:00 PDT Twilio is conducting a planned maintenance from 10 May 07:00 until 10 May 14:00 PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance window there could be intermittent impact on calls to and from Singapore. Posted on Apr 12, 2024 - 14:26 PDT Twilio Interconnect Maintenance (Singapore) May 11, 2024 09:00-14:00 PDT Twilio is conducting planned maintenance from 11 May 09:00 until 11 May 14:00 PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance window there could be intermittent impact to services with Interconnects in SG1. Posted on Apr 12, 2024 - 15:05 PDT Twilio Voice Maintenance (Singapore) May 11, 2024 09:00-14:00 PDT Twilio is conducting a planned maintenance from 11 May 09:00 until 11 May 14:00 PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance window there could be intermittent impact on calls to and from Singapore. Posted on Apr 12, 2024 - 15:04 PDT Twilio Interconnect Maintenance (Japan) May 24, 2024 06:00-13:00 PDT Twilio is conducting planned maintenance from 24 May 06:00 until 24 May 13:00 PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window there could be intermittent impact to services with Interconnects in JP1. Posted on Apr 23, 2024 - 15:57 PDT Twilio Interconnect Maintenance (Japan) May 25, 2024 08:00-13:00 PDT Twilio is conducting planned maintenance from 25 May 08:00 until 25 May 13:00 PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window there could be intermittent impact to services with Interconnects in JP1. Posted on Apr 23, 2024 - 15:52 PDT System Metrics Month Week Day API Response Time - North America 422 ms Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:0025. Apr02:0004:0006:0008:00050010001500 API Response Time - Europe 645 ms Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:0025. Apr02:0004:0006:0008:0005001000 Past Incidents Apr 24, 2024 Multiple Destination SMS Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 24, 22:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 24, 16:00 PDT Scheduled - Our SMS carrier partner in the US and Puerto Rico is conducting a planned maintenance from 24 April 2024 at 16:00 PDT until 24 April 2024 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US and Puerto Rico handsets. Apr 17, 18:05 PDT Multiple Destination Voice Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 24, 19:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 8, 13:00 PDT Scheduled - Our Voice carrier partner in Germany and France is conducting a series of planned maintenances from 08 April 2024 at 13:00 PDT until 24 April 2024 at 19:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio Germany mobile and landline phone numbers, and from and to France toll free, mobile and landline phone numbers. Note, the maintenance will be carried out on each of the following dates and times: 08 April 2024 at 13:00 PDT until 08 April 2024 at 19:00 PDT 10 April 2024 at 13:00 PDT until 10 April 2024 at 19:00 PDT 15 April 2024 at 13:00 PDT until 15 April 2024 at 19:00 PDT 17 April 2024 at 13:00 PDT until 17 April 2024 at 19:00 PDT 22 April 2024 at 13:00 PDT until 22 April 2024 at 19:00 PDT 24 April 2024 at 13:00 PDT until 24 April 2024 at 19:00 PDT Mar 29, 14:30 PDT SMS Delivery Delays to Movistar Network in Argentina Resolved - We are no longer experiencing SMS delivery delays when sending messages to Movistar Network in Argentina. This incident has been resolved. Apr 24, 17:47 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Argentina. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 24, 15:51 PDT Update - We are still experiencing SMS delivery delays when sending messages to Movistar Network in Argentina. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 24, 13:20 PDT Update - We are still experiencing SMS delivery delays when sending messages to Movistar Network in Argentina. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 24, 11:20 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Movistar Network in Argentina. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 24, 09:24 PDT Russia SMS Carrier Maintenance - Megafon and Yota Completed - The scheduled maintenance has been completed. Apr 24, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 24, 13:00 PDT Scheduled - The Megafon and Yota networks in Russia are conducting an emergency maintenance from 24 April 2024 at 13:00 PDT until 24 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets. Apr 23, 06:50 PDT Russia SMS Carrier Maintenance - Motiv Completed - The scheduled maintenance has been completed. Apr 24, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 24, 11:20 PDT Scheduled - The Motiv network in Russia is conducting an emergency maintenance from 24 April 2024 at 11:20 PDT until 24 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Motiv Russia handsets. Apr 24, 05:03 PDT SMS Delivery Report Delays to Multiple Networks in the US From a Subset of Shortcodes Resolved - We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the US from a subset of short-codes. This incident has been resolved. Apr 24, 13:58 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 24, 11:53 PDT Update - We are continuing to investigate this issue. Apr 24, 11:52 PDT Update - We are experiencing SMS delivery delays when sending messages to multiple networks in the US from a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available. Apr 24, 10:10 PDT Investigating - We are experiencing delays in receiving message delivery reports to multiple networks in the US from a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 24, 09:57 PDT SMS Delivery Delays to Bangalink Network in Bangladesh Resolved - We are no longer experiencing SMS delivery delays when sending messages to Bangalink and GrameenPhone networks in Bangladesh. This incident has been resolved. Apr 24, 11:59 PDT Update - We are observing recovery in SMS delivery delays when sending messages to Bangalink and GrameenPhone networks in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 24, 11:58 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bangalink and GrameenPhone networks in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 24, 09:48 PDT Update - We are still experiencing SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 24, 07:17 PDT Update - We continue experiencing SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 24, 04:45 PDT Investigating - We continue experiencing SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 24, 03:59 PDT Update - We are still observing recovery in SMS delivery delays when sending messages to Bangalink network in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 24, 02:03 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bangalink network in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 24, 00:07 PDT Update - We continue experiencing SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 23, 19:52 PDT Update - We are experiencing SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 17:53 PDT Investigating - We continue to experience SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 23, 17:11 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bangalink network in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 15:25 PDT Update - We continue to experience SMS delivery delays when sending messages to Bangalink and GrameenPhone networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 23, 12:54 PDT Update - We are still experiencing SMS delivery delays when sending messages to Bangalink and GrameenPhone networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 11:05 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Bangalink and GrameenPhone networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 23, 09:58 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bangalink network in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 07:57 PDT Update - We are still experiencing SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 23, 07:26 PDT Update - We are experiencing SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 23, 03:20 PDT Update - We are experiencing SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 01:30 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Bangalink network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 23, 00:32 PDT SMS Delivery Delays to Telenor Network in Myanmar Resolved - We are no longer experiencing SMS delivery delays to Telenor network in Myanmar. This incident has been resolved. Apr 24, 09:42 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telenor network in Myanmar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 24, 07:36 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Telenor network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 24, 06:27 PDT Russia SMS Carrier Maintenance - Motiv Completed - This particular maintenance has been rescheduled, we will update you with the new time frame. Previous notification: The Motiv network in Russia is conducting an emergency maintenance from 24 April 2024 at 15:00 PDT until 24 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Motiv Russia handsets. Apr 24, 04:58 PDT Scheduled - The Motiv network in Russia is conducting an emergency maintenance from 24 April 2024 at 15:00 PDT until 24 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Motiv Russia handsets. Apr 24, 05:40 PDT Apr 23, 2024 SMS Delivery Delays to Orange Network in Burkina Faso Resolved - We are no longer experiencing SMS delivery delays to Orange Network in Burkina Faso. This incident has been resolved. Apr 23, 16:59 PDT Monitoring - We are observing recovery in SMS delivery delays to Orange Network in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 15:22 PDT Update - We are still experiencing SMS delivery delays to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 14:03 PDT Investigating - We are experiencing SMS delivery delays to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 23, 13:15 PDT SMS Delivery Delays to Small US Carriers in the US From a Subset of Short Codes Resolved - We are no longer experiencing SMS delivery delays when sending messages to small US carriers in the US from a subset of short codes. This incident has been resolved. Apr 23, 12:06 PDT Update - We are still observing recovery in SMS delivery delays when sending messages to small US carriers in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 09:45 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to small US carriers in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 07:38 PDT Investigating - We are experiencing SMS delivery delays when sending messages to small US carriers in the US from a subset of short codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 23, 06:33 PDT SMS Delivery Delays To Vodacom Network In South Africa via Subset of Domestic Longcodes Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodacom network in South Africa via subset of domestic long codes. This incident has been resolved. Apr 23, 10:52 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodacom network in South Africa via subset of domestic long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 23, 09:01 PDT Update - We are still experiencing SMS delivery delays when sending messages to Vodacom network in South Africa via Subset of Domestic longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 23, 00:36 PDT Update - We are still experiencing SMS delivery delays when sending messages to Vodacom network in South Africa via Subset of Domestic longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. Apr 22, 09:00 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Vodacom Network in South Africa via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 22, 01:00 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Vodacom Network in South Africa via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 21, 21:03 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Vodacom Network in South Africa via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 21, 19:03 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Vodacom Network in South Africa via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 21, 18:03 PDT SMS Delivery Failures to Glo Network in Nigeria Resolved - We are no longer experiencing SMS delivery delays when sending messages to Glo network in Nigeria. This incident has been resolved. Apr 23, 09:40 PDT Monitoring - We are observing successful SMS delivery to Glo network in Nigeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 23, 07:44 PDT Update - We are still experiencing SMS delivery failures to Glo Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. Apr 23, 04:09 PDT Update - We are still experiencing SMS delivery failures to Glo Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 22, 20:37 PDT Update - We are still experiencing SMS delivery failures to Glo Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 22, 16:44 PDT Update - We are continuing to experience SMS delivery failures to Glo Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 14:58 PDT Investigating - We are experiencing SMS delivery failures to Glo Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 22, 14:17 PDT New Zealand Voice Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 23, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 23, 01:00 PDT Scheduled - Our Voice carrier partner in New Zealand is conducting an emergency maintenance from 23 April 2024 at 01:00 PDT until 23 April 2024 at 09:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio New Zealand phone numbers. Apr 22, 23:37 PDT Event Streams E2E Product Tests Failing Resolved - Twilio Streams E2E product tests were degraded for 1 hour and 32 minutes between 03:54 and 05:26 Pacific Time on 04/23/2024. During this period of time, customers may have experienced delays when creating new subscriptions. The issue has now been resolved. Apr 23, 08:31 PDT Mexico SMS Carrier Maintenance - AT&T Completed - The scheduled maintenance has been completed. Apr 23, 05:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 22, 22:00 PDT Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 22 April 2024 at 22:00 PDT until 23 April 2024 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets. Apr 19, 13:23 PDT Apr 22, 2024 Russia SMS Carrier Maintenance - MTN Completed - The scheduled maintenance has been completed. Apr 22, 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 22, 21:30 PDT Scheduled - The MTN network in Russia is conducting a planned maintenance from 22 April 2024 at 21:30 PDT until 22 April 2024 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTN Russia handsets. Apr 20, 00:53 PDT US and Puerto Rico SMS Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 22, 21:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 22, 16:00 PDT Scheduled - Our SMS carrier partner in the US and Puerto Rico is conducting a planned maintenance from 22 April 2024 at 16:00 PDT until 22 April 2024 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US and Puerto Rico handsets. Apr 15, 06:33 PDT France SMS Carrier Maintenance - Bouygues Telecom Completed - The scheduled maintenance has been completed. Apr 22, 21:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 22, 14:00 PDT Scheduled - The Bouygues Telecom network in France is conducting a planned maintenance from 22 April 2024 at 14:00 PDT until 22 April 2024 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Bouygues Telecom France handsets. Apr 15, 00:05 PDT Call Failures to a Subset of Twilio Phone Numbers in Thailand Resolved - We are no longer observing call failures to a subset of Twilio phone numbers in Thailand. This incident has been resolved. Apr 22, 19:11 PDT Update - We are observing call failures to a subset of Twilio phone numbers in Thailand. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 22, 17:35 PDT Investigating - We are continuing to observe call failures to a subset of Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 22, 15:53 PDT Update - We are continuing to monitor recovery for call failures to a subset of Twilio phone numbers in Thailand. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 22, 12:39 PDT Monitoring - We have started seeing recovery for call failures to a subset of Twilio phone numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 22, 10:26 PDT Update - We are observing call failures to a subset of Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 22, 08:24 PDT Investigating - We are observing call failures to a subset of Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 22, 07:19 PDT Russia SMS Carrier Maintenance - K-Telecom and KTK Telecom Completed - The scheduled maintenance has been completed. Apr 22, 18:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 22, 15:00 PDT Scheduled - The K-Telecom and KTK Telecom networks in Russia are conducting a planned maintenance from 22 April 2024 at 15:00 PDT until 22 April 2024 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to K-Telecom and KTK Telecom Russia handsets. Apr 21, 07:28 PDT Russia SMS Carrier Maintenance - Beeline Completed - The scheduled maintenance has been completed. Apr 22, 17:40 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 22, 13:00 PDT Scheduled - The Beeline network in Russia is conducting a planned maintenance from 22 April 2024 at 13:00 PDT until 22 April 2024 at 17:40 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets. Apr 19, 10:52 PDT SMS Delivery Delays To Vala Network In Kosovo Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vala Network in Kosovo. This incident has been resolved. Apr 22, 14:47 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vala Network in Kosovo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 12:55 PDT Update - We are still experiencing SMS delivery delays when sending messages to Vala network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 22, 09:03 PDT Update - We are experiencing SMS delivery delays when sending messages to Vala network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 07:02 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Vala Network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 22, 06:02 PDT SMS Delivery Delays To MCI Network In Iran Resolved - We are no longer experiencing SMS delivery delays when sending messages to MCI network in Iran. This incident has been resolved. Apr 22, 14:24 PDT Update - We continue observing recovery in SMS delivery delays when sending messages to MCI network in Iran. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 12:14 PDT Update - We continue observing recovery in SMS delivery delays when sending messages to MCI network in Iran. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 09:53 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to MCI network in Iran. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 07:50 PDT Update - We continue to experience SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 22, 03:34 PDT Update - We continue to experience SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 01:58 PDT Investigating - We are experiencing SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 22, 01:04 PDT SMS and MMS Delivery Delays to T-Mobile network In US via Subset of Short codes Resolved - We are no longer experiencing SMS and MMS delivery delays when sending messages to T-Mobile network in US via Subset of Short codes. This incident has been resolved. Apr 22, 13:58 PDT Monitoring - We are observing recovery in SMS and MMS delivery delays when sending messages to T-Mobile network In US via Subset of Short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 12:11 PDT Update - We are observing recovery in SMS delivery delays however, we continue to experience MMS delivery delays when sending messages to T-Mobile network In US via Subset of Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 22, 04:14 PDT Update - We are continuing to experience SMS and MMS delivery delays when sending messages to T-Mobile network In US via Subset of Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 22, 00:19 PDT Update - We are continuing to experience SMS and MMS delivery delays when sending messages to T-Mobile network In US via Subset of Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 21, 22:18 PDT Investigating - We are experiencing SMS and MMS delivery delays when sending messages to T-Mobile network In US via Subset of Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 21, 21:18 PDT SMS Delivery Delays To MPT Network In Myanmar Resolved - We are no longer experiencing SMS delivery delays to the MPT network in Myanmar. This incident has been resolved. Apr 22, 13:54 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to MPT network In Myanmar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 12:03 PDT Update - We are continuing to investigate an issue with SMS delivery delays to the MPT network In Myanmar. We expect to provide another update in 16 hours or as soon as more information becomes available. Apr 21, 22:18 PDT Update - We are continuing to investigate an issue with SMS delivery delays to the MPT network In Myanmar. We expect to provide another update in 8 hours or as soon as more information becomes available. Apr 21, 14:20 PDT Update - We are still investigating an issue with sms delivery delays to the MPT network In Myanmar. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 21, 10:38 PDT Update - We are currently investigating an issue with sms delivery delays to the MPT network In Myanmar. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 21, 08:44 PDT Investigating - We are currently investigating an issue with sms delivery delays to the MPT network In Myanmar. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 21, 07:53 PDT Inbound Call Failures to Twilio Korean Phone Numbers Resolved - We're addressing inbound call failures to Twilio Korean numbers. Our team is in action to fix this and have reached out to those affected with updates. We appreciate your patience and are committed to resolving this quickly. We will resolve this post. Apr 22, 13:13 PDT Update - We continue to experience inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 20, 09:30 PDT Update - We continue experiencing inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 19, 09:24 PDT Update - We continue experiencing inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 18, 09:27 PDT Update - We continue experiencing inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 17, 09:29 PDT Update - We continue experiencing inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 16, 09:32 PDT Update - We continue experiencing inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 15, 09:36 PDT Update - We continue experiencing inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 14, 09:36 PDT Update - We are continuing to work on a fix for this issue. Apr 13, 09:41 PDT Update - We continue to experience inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 13, 09:40 PDT Update - We are continuing to experience inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 12, 08:38 PDT Update - We are continuing to experience inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 11, 08:38 PDT Update - We are continuing to experience inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available. Apr 10, 16:40 PDT Update - We are continuing to experience inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available. Apr 10, 08:53 PDT Update - We are continuing to experience inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 10, 04:53 PDT Update - We are continuing to experience inbound call failures to Twilio Korean phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 10, 03:07 PDT Identified - The issue causing inbound call failures to Twilio Korean phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 10, 02:17 PDT Errors for WhatsApp Messages Resolved - WhatsApp continues to operate normally. This issue has been resolved. Apr 22, 12:30 PDT Monitoring - WhatsApp is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available. Apr 22, 12:01 PDT Update - We continue investigating elevated errors for WhatsApp messages. Our engineers are working to identify and remediate the issue, and we will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 09:59 PDT Update - We are currently investigating elevated errors for WhatsApp messages. Our engineers are working to identify and remediate the issue, and we will provide another update in 1 hour or as soon as more information becomes available. Apr 22, 08:57 PDT Investigating - Our monitoring systems have detected a potential issue with WhatsApp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 22, 08:06 PDT Inbound and Outbound Call Failures Resolved - Flex and conference calls have been resolved and are operating normally at this time. Apr 22, 11:05 PDT Monitoring - Flex and conference calls are now operating normally. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available. Apr 22, 10:31 PDT Update - Baseline call functionality has been restored and is operating normally. Users should experience no issues with standard voice calls. Engineers have identified an issue where the number of actual participants in a conference call may not sync correctly, leading to discrepancies, and this could be the cause of continued voice impact. The team is working to identify a path to safely resolve the discrepancies. Flex users should not be experiencing any issues any longer. Engineering teams are continuing to investigate any individual customer reports on poor call quality issues. We will provide another update in 30 minutes or as soon as we have more information available. Apr 22, 10:02 PDT Update - Currently, our baseline call functionality has been restored and is operating normally. Users should experience no issues with standard voice calls. We are also fully recovered on both inbound and outbound Flex calls. Our team is working diligently to resolve any residual issues to minimize any disruption to our users. We will provide another update in 30 minutes or as soon as more information becomes available. Apr 22, 09:29 PDT Update - We continue investigating a service interruption affecting Twilio Voice services, impacting both inbound and outbound calls, including calls with Flex Services. Customers may experience degraded audio quality or difficulties connecting new calls. Our engineering team is actively working on identifying and resolving the cause. We aim to provide another update within 30 minutes or as soon as more information becomes available. Apr 22, 08:55 PDT Update - We are currently investigating a service interruption affecting Twilio Voice services, impacting both inbound and outbound calls, including calls with Flex Services. Customers may experience degraded audio quality or difficulties connecting new calls. Our engineering team is actively working on identifying and resolving the cause. We aim to provide another update within 30 minutes or as soon as more information becomes available. Apr 22, 08:25 PDT Investigating - Our monitoring systems have detected a potential issue with inbound and outbound calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 22, 08:01 PDT Sri Lanka SMS Carrier Maintenance - Hutch Completed - The scheduled maintenance has been completed. Apr 22, 10:45 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 22, 10:30 PDT Scheduled - The Hutch network in Sri Lanka is conducting an emergency maintenance from 22 April 2024 at 10:30 PDT until 22 April 2024 at 10:45 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Hutch Sri Lanka handsets. Apr 22, 08:07 PDT SMS Delivery Receipt Delay's To Verizon network in US via subset of Short Codes Resolved - We are no longer experiencing delays in receiving message delivery reports when sending messages to Verizon network in US via subset of Short Codes. This incident has been resolved. Apr 22, 05:49 PDT Monitoring - We are observing recovery in receiving message delivery receipt when sending messages to Verizon network in US via subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 03:59 PDT Update - We are continuing to experience delays in receiving message delivery reports when sending messages to Verizon network in US via subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 22, 00:25 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Verizon network in US via subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 21, 22:27 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Verizon network in US via subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 21, 21:27 PDT SMS Delivery Receipt Delay's To Multiple US Networks via Subset of Short Codes Resolved - We are no longer experiencing delays in receiving message delivery reports when sending to Multiple US Networks via Subset of Short Codes. This incident has been resolved. Apr 22, 05:10 PDT Monitoring - We are observing recovery in receiving message delivery receipt when sending to Multiple US Networks via Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 22, 03:30 PDT Update - We are continuing to experience delays in receiving message delivery reports when sending to Multiple US Networks via Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 22, 00:42 PDT Update - We are continuing to experience delays in receiving message delivery reports when sending to Multiple US Networks via Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 21, 22:45 PDT Investigating - We are experiencing delays in receiving message delivery receipt when sending to Multiple US Networks via Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 21, 21:46 PDT Apr 21, 2024 Canada API Errors Resolved - The issue affecting Bell, Virgin Mobile, and Lucky accounts has been resolved, and the service is functioning normally at this time. Apr 21, 15:03 PDT Monitoring - We have started seeing recovery for API error that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 21, 13:21 PDT Update - We have identified the api errors that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We continue to monitor the recovery with the provider. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 21, 09:56 PDT Identified - We have identified the api errors that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We continue to monitor the recovery with the provider. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 21, 08:00 PDT Update - We are still investigating api errors that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 21, 07:50 PDT Investigating - We are currently investigating api error that are affecting Bell, Virgin Mobile, and Lucky accounts are affected. There is no impact on other services or MNO Apr 21, 06:55 PDT SMS Delivery Delays to Appalachian Wireless Network in the US Resolved - We have observed a full recovery of SMS delivery delays when sending messages to Appalachian Wireless Network in the US over short-codes, long-codes and Toll-free numbers. The incident is now resolved. Apr 21, 07:10 PDT Update - We are observing recovery in SMS delivery delays when sending messages to Appalachian Wireless Network in the US over short-codes, long-codes and Toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 21, 07:03 PDT Update - We are observing recovery in SMS delivery delays when sending messages to Appalachian Wireless Network in the US over short-codes, long-codes and Toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 21, 04:49 PDT Monitoring - We continue experiencing SMS delivery delays when sending messages to Appalachian Wireless Network in the US over short-codes, long-codes and Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. Apr 21, 00:54 PDT Update - We continue experiencing SMS delivery delays when sending messages to Appalachian Wireless Network in the US over short-codes, long-codes and Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 20, 16:57 PDT Update - We continue experiencing SMS delivery delays when sending messages to Appalachian Wireless Network in the US over short-codes, long-codes and Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 20, 12:57 PDT Update - We continue experiencing SMS delivery delays when sending messages to Appalachian Wireless Network in the US over short-codes, long-codes and Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 20, 10:57 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Appalachian Wireless Network in the US over short-codes, long-codes and Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 20, 09:52 PDT SMS Delivery Delays to MCI Network in Iran Resolved - We are no longer experiencing SMS delivery delays when sending messages to MCI Network in Iran. This incident has been resolved. Apr 21, 00:34 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to MCI Network in Iran. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 20, 23:03 PDT Update - We continue experiencing SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 20, 15:03 PDT Update - We continue experiencing SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 20, 11:03 PDT Update - We are still experiencing SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 20, 09:03 PDT Investigating - We are experiencing SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 20, 08:06 PDT SMS Delivery Failures To And From Multiple Networks In US Via A Subset Of Short Codes Resolved - We are no longer experiencing SMS delivery failures to and from multiple networks in US via a subset of short codes. This incident has been resolved. Apr 21, 00:32 PDT Update - We are observing recovery in SMS Delivery Failures To And From Multiple Networks In US Via A Subset Of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 20, 23:25 PDT Monitoring - We are observing recovery in SMS Delivery Failures To And From Multiple Networks In US Via A Subset Of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available. Apr 20, 22:55 PDT Investigating - We are experiencing SMS Delivery Failures To And From Multiple Networks In US Via A Subset Of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available. Apr 20, 21:56 PDT Apr 20, 2024 Call Failures to a Subset of Twilio Phone Numbers in Indonesia Resolved - The issue affecting calls to a subset of Twilio phone numbers in Indonesia has been resolved, and the service is functioning normally at this time. Apr 20, 12:40 PDT Monitoring - We have started seeing recovery for calls to a subset of Twilio phone numbers in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 20, 10:40 PDT Update - We continue to experience call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 20, 08:54 PDT Update - We continue observing call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 20, 06:54 PDT Investigating - We are observing call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 20, 05:53 PDT Apr 19, 2024 SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes Resolved - We are no longer experiencing SMS delivery report delays when sending to Multiple Networks in the US for a Subset of Short Codes. This incident has been resolved. Apr 19, 23:58 PDT Monitoring - We are observing recovery in SMS Delivery Report delays to Multiple Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available. Apr 19, 22:24 PDT Update - We still continue to experience SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineers are investigating, and we will provide another update in 4 hours or as soon as we have more information. Apr 19, 18:38 PDT Update - We are continuing to experience SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineers are investigating, and we will provide another update in 2 hours or as soon as we have more information. Apr 19, 16:44 PDT Update - We are experiencing SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineers are investigating, and we will provide another update in 1 hour or as soon as we have more information. Apr 19, 15:46 PDT Investigating - Our monitoring systems have detected a potential issue SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 19, 15:30 PDT Spain SMS Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 19, 22:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 19, 21:00 PDT Scheduled - Our SMS carrier partner in Spain is conducting a planned maintenance from 19 April 2024 at 21:00 PDT until 19 April 2024 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Spain handsets. Apr 12, 07:13 PDT SMS Delivery Delays to Orange Network in Burkina Faso Resolved - We are no longer experiencing SMS Delivery Delays to Orange Network in Burkina Faso. This incident is resolved. Apr 19, 18:06 PDT Monitoring - We are observing recovery with SMS Delivery Delays to Orange Network in Burkina Faso. Our engineers will continue to monitor the issue to ensure a full recovery, and provide another update in 2 hours or as soon as we have more information. Apr 19, 16:07 PDT Update - We are continuing to experience SMS Delivery Delays to Orange Network in Burkina Faso. Our engineers are actively investigating, and we will provide another update in 2 hours or as soon as we have more information. Apr 19, 15:24 PDT Update - We are experiencing SMS Delivery Delays to Orange Network in Burkina Faso. Our engineers are actively investigating, and we will provide another update in 1 hour or as soon as we have more information. Apr 19, 14:32 PDT Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to Orange Network in Burkina Faso. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 19, 14:19 PDT SMS Delivery Report Delays to Multiple Networks in the US from a Subset of Short Codes Resolved - We are no longer experiencing delivery report delays when sending messages to multiple networks in the US, including Verizon, AT&T and T-Mobile via small subset of short codes. This incident has been resolved. Apr 19, 11:51 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in the US, including Verizon, AT&T and T-Mobile via small subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 19, 09:59 PDT Update - We are experiencing SMS delivery delays when sending messages to multiple networks in the US, including Verizon, AT&T and T-Mobile via small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 19, 09:10 PDT Investigating - Our monitoring systems have detected a potential issue with outbound DLR delays to Multiple networks in the US, including Verizon, AT&T and T-Mobile when sending from Short Codes. Messages are being delivered but pending DLR. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 19, 09:00 PDT Increased number of HTTP 503 errors on Verify V2 API Resolved - The Verify V2 API experienced an increased number of HTTP 503 errors on April 19 during three periods, between 21:13:46 PST and 21:14:01 PST, 04:30:29 PST and 04:30:43 PST, and 05:27:59 PST and 05:28:14 PST. The issue has now been resolved. Apr 19, 07:38 PDT Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with the Verify V2 API experiencing an increased number of HTTP 503 errors. We will follow up and provide customer impact details within 2 hours. Apr 19, 07:25 PDT SMS Delivery Delays from a subset of Twilio Short Codes to T-Mobile USA Numbers Resolved - We are no longer experiencing SMS delivery delays when sending messages from a subset of Twilio short code numbers, to the T-mobile Network in the USA. This incident has been resolved. Apr 19, 05:00 PDT Update - We are observing recovery in SMS delivery delays when sending messages to from a subset of Twilio short code numbers, to the T-mobile Network in the USA. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available. Apr 19, 03:05 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to from a subset of Twilio short code numbers, to the T-mobile Network in the USA. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes, or as soon as more information becomes available. Apr 19, 02:39 PDT Investigating - We are experiencing SMS delivery delays when sending messages from a subset of Twilio short code numbers, to the T-mobile Network in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available. Apr 19, 01:43 PDT US SMS Carrier Maintenance - T-Mobile Completed - The scheduled maintenance has been completed. Apr 19, 05:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 19, 02:00 PDT Scheduled - The T-Mobile network in the US is conducting an emergency maintenance from 19 April 2024 at 02:00 PDT until 19 April 2024 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile US handsets. Apr 19, 01:14 PDT Canada Account Security Service Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 19, 03:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 18, 23:00 PDT Scheduled - Our service partner is conducting an emergency maintenance from 18 April 2024 at 23:00 PDT until 19 April 2024 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada. Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API] Apr 18, 20:48 PDT US SMS Carrier Maintenance - Small US Carriers Completed - The scheduled maintenance has been completed. Apr 19, 02:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 18, 22:00 PDT Scheduled - A subset of small networks in the US are conducting a planned maintenance from 18 April 2024 at 22:00 PDT until 19 April 2024 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets. Apr 16, 20:39 PDT Mexico SMS Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 19, 01:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 18, 23:30 PDT Scheduled - Our SMS carrier partner in Mexico is conducting an emergency maintenance from 18 April 2024 at 23:30 PDT until 19 April 2024 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Mexico handsets. Apr 17, 22:19 PDT US SMS Carrier Maintenance - T-Mobile Completed - Please note, this maintenance activity is scheduled for a later time. We will post the new schedule shortly. We apologise for the inconvenience caused. Apr 19, 00:49 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 19, 03:00 PDT Scheduled - The T-Mobile network in the US is conducting an emergency maintenance from 19 April 2024 at 03:00 PDT until 19 April 2024 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile US handsets. Apr 18, 13:47 PDT Apr 18, 2024 Twilio Error Log Data Issue Resolved - Twilio Error log Data was degraded between 8:57 PT to 22:19 PST on 04/18/2023. During this period of time customers may have encountered errors when accessing error log data. The issue has now been resolved. Apr 18, 22:37 PDT Lag delivering Events in Event Streams Resolved - Event streams system was impacted and customers may have observed lag receiving Events between 4:13am CET and 5:02AM CET. Our engineering team has detected and resolved the issue. Apr 18, 20:27 PDT Malaysia SMS Carrier Maintenance - Maxis Completed - The scheduled maintenance has been completed. Apr 18, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 18, 11:00 PDT Scheduled - The Maxis network in Malaysia is conducting an emergency maintenance from 18 April 2024 at 11:00 PDT until 18 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Maxis Malaysia handsets. Apr 18, 05:37 PDT Russia SMS Carrier Maintenance - Megafon and Yota Completed - The scheduled maintenance has been completed. Apr 18, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 18, 13:00 PDT Scheduled - The Megafon and Yota network in Russia is conducting a planned maintenance from 18 April 2024 at 13:00 PDT until 18 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets. Apr 12, 07:18 PDT Our Engineers are Investigating an Issue with Billing Recharges and Account Suspensions Resolved - We have fully investigated the billing issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational. Apr 18, 16:33 PDT Update - Our engineers are currently investigating the customer impact of a retroactive issue with billing recharges and account suspensions. We will follow up and provide customer impact details within 2 hours. Apr 18, 14:13 PDT Investigating - Our engineers are currently investigating the customer impact of a retroactive issue with billing recharges and account suspensions. We will follow up and provide customer impact details within 2 hours. Apr 18, 14:12 PDT Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with billing recharges and account suspensions. We will follow up and provide customer impact details within 2 hours. Apr 18, 14:11 PDT MMS Failing With MMS Converter Enabled Resolved - We have observed a full recovery with MMS sent with MMS Converter enabled. This incident is resolved. Apr 18, 16:32 PDT Monitoring - We are observing recovery with MMS sent with MMS Converter enabled. Our engineers will continue to monitor the issue to ensure a full recovery, and we will provide another update in 30 minutes. Apr 18, 16:09 PDT Update - We are experiencing an issue with MMS failing to send with media attached, or failing with the 21602 error code if no message body is provided, when MMS Converter is enabled. Our engineers are investigating the issue, and we will provide another update in 1 hour or as soon as more information becomes available. Apr 18, 15:26 PDT Investigating - We've become aware of a potential issue with MMS Converter. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 18, 14:58 PDT SMS Delivery Delays To Cell C Network In South Africa Via A Subset Of Twilio Longcode Numbers Resolved - We are no longer experiencing issues with delivery report delays when sending to Cell C Network in South Africa via a subset of Twilio longcode numbers. This incident is resolved. Apr 18, 13:52 PDT Monitoring - We are observing recovery in delivery report delays when sending to Cell C Network in South Africa via a subset of Twilio longcode numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 18, 11:59 PDT Identified - We continue to experience SMS delivery delays to Cell C Network in South Africa via a subset of Twilio longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 18, 10:30 PDT Update - We continue to experience SMS delivery delays to Cell C Network in South Africa via a subset of Twilio longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 18, 06:31 PDT Update - We continue to experience SMS delivery delays to Cell C Network in South Africa via a subset of Twilio longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 18, 04:35 PDT Investigating - We are experiencing SMS delivery delays to Cell C Network in South Africa via a subset of Twilio longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 18, 03:38 PDT Super SIM Usage Record API Returning Elevated HTTP 500 Error Rates Resolved - We are no longer experiencing issues with the Super SIM Usage Record API. This incident is resolved. Apr 18, 13:06 PDT Monitoring - We are observing recovery with the Super SIM Usage Record API. Our engineers are continuing to monitor the issue, and we will provide another update in 30 minutes. Apr 18, 12:37 PDT Update - We are experiencing elevated HTTP 500 error rates from Super SIM Usage Record API. Our engineering team is actively investigating the issue. We will provide another update in 1 hour or sooner once more information becomes available. Apr 18, 11:45 PDT Investigating - Our monitoring systems have detected a potential issue where almost 100% of the Super SIM Usage Record APIs are failing since 10 minutes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 18, 11:38 PDT SMS Delivery Failures on Airtel Network in DR Congo Resolved - We are no longer experiencing SMS delivery failures on Airtel Network in DR Congo. This incident has been resolved. Apr 18, 11:09 PDT Monitoring - We are observing successful SMS delivery to Airtel Network in DR Congo. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 18, 09:25 PDT Update - We continue to experience SMS delivery failures on Airtel Network in DR Congo. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available. Apr 18, 06:14 PDT Update - We continue to experience SMS delivery failures on Airtel Network in DR Congo. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 18, 02:20 PDT Update - We continue to experience SMS delivery failures on Airtel Network in DR Congo. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 18, 00:23 PDT Investigating - We are experiencing SMS delivery failures on Airtel Network in DR Congo. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 17, 23:25 PDT Outbound SMS Delivery Delays To Narwas Network In Oman Resolved - We are no longer experiencing delivery report delays when sending to Narwas Network In Oman. This incident has been resolved. Apr 18, 06:23 PDT Monitoring - We are observing recovery in outbound SMS delivery delays to Narwas Network in Oman. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 18, 04:33 PDT Update - We are still experiencing outbound SMS delivery delays to Narwas Network in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. Apr 17, 15:39 PDT Update - We are still experiencing outbound SMS delivery delays to Narwas Network in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 17, 07:48 PDT Update - We are still experiencing outbound SMS delivery delays to Narwas Network in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 17, 03:55 PDT Update - We are still experiencing outbound SMS delivery delays to Narwas Network in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 17, 01:59 PDT Investigating - We are experiencing outbound SMS delivery delays to Narwas Network in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 17, 01:02 PDT SMS Delivery Report Delays when sending to Barbados Digicel Network on Twilio. Resolved - We are no longer experiencing delays in receiving message delivery reports when sending to Barbados Digicel Network on Twilio. This incident has been resolved. Apr 18, 06:03 PDT Monitoring - We are observing recovery in receiving message delivery reports when sending to Barbados Digicel Network on Twilio. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 18, 04:12 PDT Update - We are still experiencing delays in receiving message delivery reports when sending to Barbados Digicel Network on Twilio. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available. Apr 18, 01:12 PDT Update - We are experiencing delays in receiving message delivery reports when sending to Barbados Digicel Network on Twilio. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 17, 21:14 PDT Update - We are experiencing delays in receiving message delivery reports when sending to Barbados Digicel Network on Twilio. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 17, 19:27 PDT Investigating - We are experiencing delays in receiving message delivery reports when sending to Barbados Digicel Network on Twilio. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 17, 18:49 PDT Increased Number os 15000 Errors on Programable Voice Calls Resolved - We are no longer experiencing issues with voice calls with an increased number of 15000: Internal Twilio Error. This incident has been resolved. Apr 18, 05:54 PDT Monitoring - We are experiencing issues with voice calls with an increased number of 15000: Internal Twilio Error. Our engineering team has identified the issue, and it has now been mitigated. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available. Apr 18, 05:27 PDT Update - We are investigating a service interruption with increased number of, 15000 - Internal Twilio error. We expect to provide another update in 30 minutes or as soon as more information becomes available Apr 18, 05:16 PDT Investigating - We've become aware of a potential issue with increased number of 15000 - Internal Twilio error. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 18, 04:45 PDT US SMS and MMS Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 18, 01:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 17, 21:00 PDT Scheduled - Our SMS and MMS carrier partner in the US is conducting a planned maintenance from 17 April 2024 at 21:00 PDT until 18 April 2024 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US handsets via US short codes. Apr 9, 18:03 PDT Inbound SMS Delivery Failures to a Subset of Phone Numbers in Sweden Resolved - We are no longer experiencing inbound SMS delivery failures to a subset of phone numbers in Sweden. This incident is resolved. Apr 18, 00:41 PDT Update - We are no longer experiencing inbound SMS delivery failures to a subset of phone numbers in Sweden. This incident is resolved. Apr 17, 12:29 PDT Monitoring - We are observing recovery in inbound SMS delivery failures to a subset of phone numbers in Sweden. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 17, 10:20 PDT Update - We are still experiencing Inbound SMS delivery failures to a subset of phone numbers in Sweden. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 17, 06:27 PDT Update - We are still experiencing Inbound SMS delivery failures to a subset of phone numbers in Sweden. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 17, 04:38 PDT Investigating - We are still experiencing Inbound SMS delivery failures to a subset of phone numbers in Sweden. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 17, 03:42 PDT Monitoring - We are observing recovery in Inbound SMS delivery failures to a subset of phone numbers in Sweden. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 17, 01:48 PDT Investigating - We are experiencing Inbound SMS delivery failures to a subset of phone numbers in Sweden. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 17, 00:44 PDT Apr 17, 2024 Russia SMS Carrier Maintenance - MTS Completed - The scheduled maintenance has been completed. Apr 17, 23:30 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 17, 21:30 PDT Scheduled - The MTS network in Russia is conducting an emergency maintenance from 17 April 2024 at 21:30 PDT until 17 April 2024 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets. Apr 16, 00:58 PDT United States Voice Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 17, 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 17, 20:00 PDT Scheduled - Our Voice carrier partner in the United States is conducting a planned maintenance from 17 April 2024 at 20:00 PDT until 17 April 2024 at 23:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio United States toll free phone numbers. Apr 15, 13:21 PDT Inbound Call Failures to a Subset of Twilio Thailand Phone Numbers Resolved - The issue affecting inbound calls to Twilio Thailand phone numbers has been resolved, and the service is functioning normally at this time. Apr 17, 20:57 PDT Monitoring - We have started seeing recovery for inbound calls to Twilio Thailand phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 17, 19:17 PDT Investigating - We are observing a subset of call failures to Twilio Thailand phone numbers . We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available. Apr 17, 18:39 PDT Toll Free Hosted Phone Numbers Orders Unable To Get into Carrier Processing State Resolved - Our Small amount of Toll Free hosted numbers orders where they are not able get into Carrier Processing State has been resolved and is operating normally at this time. Apr 17, 19:06 PDT Update - We are continuing to observe recovery with a small amount of Toll Free hosted numbers orders where they are not able get into Carrier Processing State. We will continue to monitor and provide another update in 2 hours or as soon as more information becomes available. Apr 17, 17:13 PDT Update - We are continuing to observe recovery with a small amount of Toll Free hosted numbers orders where they are not able get into Carrier Processing State. We will continue to monitor and provide another update in 2 hours or as soon as more information becomes available. Apr 17, 15:09 PDT Monitoring - We are observing recovery with a small amount of Toll Free hosted numbers orders where they are not able get into Carrier Processing State. We will continue to monitor and provide another update in 2 hours or as soon as more information becomes available. Apr 17, 13:11 PDT Update - We are continuing to investigate an issue with a small amount of Toll Free hosted numbers orders where they are not able get into Carrier Processing State. We expect to provide another update in 2 hour or as soon as more information becomes available. Apr 17, 12:35 PDT Update - We are investigating an issue with a small amount of Toll Free hosted numbers orders where they are not able get into Carrier Processing State. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 17, 11:19 PDT Investigating - Our monitoring systems have detected a potential issue with hosted phone number orders being unable to get into carrier processing state. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 17, 10:45 PDT France SMS Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. Apr 17, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 17, 14:00 PDT Scheduled - Our SMS carrier partner in France is conducting a planned maintenance from 17 April 2024 at 14:00 PDT until 17 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from France handsets. Apr 15, 11:42 PDT SMS Delivery Delay to Mcel Network in Mozambique Resolved - We are no longer experiencing SMS delivery delays to Mcel Network in Mozambique. This incident is resolved. Apr 17, 16:58 PDT Monitoring - We are observing recovery with SMS delivery delays to Mcel Network in Mozambique. Our engineers will continue to monitor the issue, and we will provide another update in 2 hours. Apr 17, 15:11 PDT Update - We continue to experience SMS delivery delays to Mcel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 17, 11:10 PDT Update - We continue to experience SMS delivery delays to Mcel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 17, 07:13 PDT Update - We continue to experience SMS delivery delays to Mcel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 17, 05:21 PDT Investigating - We are experiencing SMS delivery delays to Mcel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 17, 04:25 PDT SMS Delivery Report Delays to multiple network in the US for a Subset of Short Codes Resolved - We are no longer experiencing SMS Delivery Report Delays to multiple network in the US for a Subset of Short Codes. This incident is resolved. Apr 17, 15:48 PDT Monitoring - We are observing recovery with SMS Delivery Report Delays to multiple network in the US for a Subset of Short Codes. We are continuing to monitor the situation, and will provide an update in 2 hours or as soon as more information becomes available. Apr 17, 13:51 PDT Update - We are experiencing SMS Delivery Report Delays to multiple network in the US for a Subset of Short Codes. Our engineers are investigating with our carrier partners, and we will provide an update in 1 hour or as soon as more information becomes available. Apr 17, 12:53 PDT Investigating - Our monitoring systems have detected a potential issue SMS Delivery Delays to Multiple Networks in the US for a Subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 17, 12:42 PDT Twilio Degraded Billing Affecting Successful Account Payments Resolved - Twilio billing systems were degraded for 2 hours and 42 minutes between 08:28 AM and 11:10 AM Pacific Time on 04/17/2024. During this period of time customers may have experienced issues successfully adding funds to or upgrading their account. The issue has now been resolved. Apr 17, 15:36 PDT SMS Delivery Delays To MTN Network in Nigeria and Uganda Resolved - We are no longer experiencing issues with outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. This incident is resolved. Apr 17, 15:05 PDT Monitoring - We are observing recovery with outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. We will continue to monitor, and provide another update in 2 hours or as soon as more information becomes available. Apr 17, 12:58 PDT Update - We are investigating an issue causing outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 17, 11:08 PDT Update - We are investigating an issue causing outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 17, 09:56 PDT Investigating - We've become aware of a potential issue related to outbound SMS delivery delays when sending to MTN network in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 17, 09:42 PDT Console Buy a Number Page Shows Something Went Wrong Resolved - We are no longer experiencing issues with buying phone numbers via console. This incident has been resolved. Apr 17, 13:04 PDT Monitoring - We are observing recovery with buying phone numbers via console. We will provide another update in 30 minutes. Apr 17, 12:33 PDT Update - We are investigating an issue with buying phone numbers via console, the page is showing 'Something Went Wrong'. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 17, 10:06 PDT Update - We are investigating an issue with buying phone numbers via console, the page is showing 'Something Went Wrong'. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 17, 08:59 PDT Investigating - We've become aware of a potential issue when purchasing phone numbers via console, the page is showing 'Something Went Wrong' when trying to buy phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 17, 08:49 PDT Voice Calls and Transfer/Mute Failures Resolved - Twilio programmable voice was degraded for 2 minutes between 9:59 and 10:01 Pacific Time on 04/17/2024. During this period of time customers may have experienced voice calls and transfer/mute failures. The issue has now been resolved. Apr 17, 11:51 PDT Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with Voice calls and transfer/mute failures. We will follow up and provide customer impact details within 2 hours. Apr 17, 10:32 PDT Indonesia Account Security Carrier Partner Maintenance - Indosat Ooredoo Hutchision (IOH) Completed - The scheduled maintenance has been completed. Apr 17, 10:40 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 17, 10:00 PDT Scheduled - Our carrier partner Indosat Ooredoo Hutchision (IOH) Indonesia is conducting an emergency maintenance from 17 April 2024 at 10:00 PDT until 17 April 2024 at 10:40 PDT. During the maintenance window, there could be intermittent API request failures for Indosat Ooredoo Hutchision (IOH) Indonesia customers. Impacted Product: Verify Silent Network Auth Apr 16, 07:48 PDT SMS Delivery Delays to MPT Network in Myanmar Resolved - The issue causing delays in SMS delivery when sending messages to MPT Network in Myanmar has been resolved, and the service is functioning normally at this time. Apr 17, 07:07 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to MPT Network in Myanmar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 17, 05:17 PDT Update - We are still experiencing SMS delivery delays when sending messages to MPT Network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 17, 02:40 PDT Update - We continue to experience SMS delivery delays when sending messages to MPT Network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 17, 00:46 PDT Investigating - We are experiencing SMS delivery delays when sending messages to MPT Network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 16, 23:48 PDT Outbound Whatsapp Failing in Flex Resolved - Outbound WhatsApp meetings were failing in flex from 2024-04-16 23:32:00 UTC until 2024-04-17 06:25:00 UTC. Customers would be unable to initiate outbound meetings/tasks from Flex on the WhatsApp channel. Apr 17, 05:39 PDT SMS Delivery Failures to Lycamobile Network in Ireland Resolved - We are no longer experiencing SMS delivery failures when sending messages to Lycamobile network in Ireland. This incident has been resolved. Apr 17, 05:31 PDT Monitoring - We are observing recovery in SMS delivery failures when sending messages to Lycamobile network in Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 17, 03:40 PDT Update - We continue to experience SMS delivery failures when sending messages to Lycamobile network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available. Apr 16, 19:44 PDT Update - We continue to experience SMS delivery failures when sending messages to Lycamobile network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. Apr 16, 15:44 PDT Identified - We are experiencing SMS delivery failures when sending messages to Lycamobile network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 16, 13:54 PDT Investigating - We are experiencing SMS delivery failures when sending messages to Lycamobile network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 16, 13:00 PDT US SMS Carrier Maintenance - Small US Carriers Completed - The scheduled maintenance has been completed. Apr 17, 02:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 16, 21:00 PDT Scheduled - A subset of small networks in the US is conducting an emergency maintenance from 16 April 2024 at 21:00 PDT until 17 April 2024 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets. Apr 16, 20:39 PDT Apr 16, 2024 Germany SMS Carrier Maintenance - Vodafone Completed - The scheduled maintenance has been completed. Apr 16, 22:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 16, 21:00 PDT Scheduled - The Vodafone network in Germany is conducting a planned maintenance from 16 April 2024 at 21:00 PDT until 16 April 2024 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone Germany handsets. Apr 11, 00:17 PDT Russia SMS Carrier Maintenance - Megafon and Yota Completed - The scheduled maintenance has been completed. Apr 16, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 16, 13:00 PDT Scheduled - The Megafon and Yota network in Russia is conducting a planned maintenance from 16 April 2024 at 13:00 PDT until 16 April 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets. Apr 12, 07:16 PDT SMS Delivery Delays to Vodacom Tanzania Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Vodacom network in Tanzania. This incident has been resolved. Apr 16, 16:51 PDT Update - We continue to reserve recovery in SMS delivery delays when sending messages to the Vodacom network in Tanzania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 16, 14:54 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Vodacom network in Tanzania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 16, 13:04 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Vodacom network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available. Apr 16, 11:10 PDT Identified - We are continuing to experience SMS delivery delays when sending messages to the Vodacom network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available. Apr 16, 10:14 PDT Update - We have started seeing recovery for SMS delivery delays when sending messages to the Vodacom network in Tanzania. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 16, 08:45 PDT Monitoring - We have started seeing recovery for SMS delivery delays when sending messages to the Vodacom network in Tanzania. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 16, 06:49 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Vodacom network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available. Apr 16, 04:45 PDT Investigating - We are experiencing SMS delivery delays when sending messages to the Vodacom network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available. Apr 16, 03:49 PDT Twilio Emergency Interconnect Maintenance (Australia) Completed - Following the successful outcome of the AU1 follow-up Maintenance 16 April 07:00 until 16 April 12:00 PDT, this additional backup date is no longer required and is being removed. Thank you. Apr 16, 14:44 PDT Scheduled - Twilio is conducting an Emergency maintenance from 17 April 07:00 until 17 April 12:00 PDT on the Twilio Network Exchange in Sydney, Australia (AU1). During the maintenance window there could be intermittent impact to services with Interconnects in AU1. Please be advised this is a follow-up Maintenance for the work performed previously on the AU1 site that occurred 12 April 05:00 PDT. Apr 15, 10:39 PDT Twilio Emergency Voice Maintenance (Australia) Completed - Following the successful outcome of the AU1 follow-up Maintenance 16 April 07:00 until 16 April 12:00 PDT, this additional backup date is no longer required and is being removed. Thank you. Apr 16, 14:43 PDT Scheduled - Twilio is conducting an Emergency maintenance from 17 April 07:00 until 17 April 12:00 PDT on the Twilio network. During the maintenance window there could be intermittent impact on calls to and from Australia / New Zealand. Please be advised this is a follow-up Maintenance for the work performed previously on the AU1 site that occurred 12 April 05:00 PDT. Apr 15, 10:38 PDT Twilio Emergency Interconnect Maintenance (Australia) Completed - The scheduled maintenance has been completed. Apr 16, 12:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 16, 07:00 PDT Scheduled - Twilio is conducting an Emergency maintenance from 16 April 07:00 until 16 April 12:00 PDT on the Twilio Network Exchange in Sydney, Australia (AU1). During the maintenance window there could be intermittent impact to services with Interconnects in AU1. Please be advised this is a follow-up Maintenance for the work performed previously on the AU1 site that occurred 12 April 05:00 PDT. Apr 15, 10:39 PDT Twilio Emergency Voice Maintenance (Australia) Completed - The scheduled maintenance has been completed. Apr 16, 12:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 16, 07:00 PDT Scheduled - Twilio is conducting an Emergency maintenance from 16 April 07:00 until 16 April 12:00 PDT on the Twilio network. During the maintenance window there could be intermittent impact on calls to and from Australia / New Zealand. Please be advised this is a follow-up Maintenance for the work performed previously on the AU1 site that occurred 12 April 05:00 PDT. Apr 15, 10:38 PDT Customers Unable to Update Functions & Assets Configuration Resolved - The issue with Functions & Assets where customers were unable to update classic functions configuration has been resolved, and the service is functioning normally at this time. Apr 16, 08:15 PDT Monitoring - We have started seeing recovery for the issue with Functions causing customers not being able to update classic functions configuration. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available. Apr 16, 07:45 PDT Update - We are investigating an intermittent issue with Functions causing customers not being able to update classic functions configuration. We expect to provide another update in 1 hour or as more information becomes available. Apr 16, 06:43 PDT Update - We are investigating an intermittent issue with Functions causing customers not being able to update classic functions configuration. We expect to provide another update as more information becomes available. Apr 16, 06:26 PDT Investigating - We've become aware of a potential issue with Functions causing customers not being able to update classic functions configuration. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 16, 06:15 PDT Delayed Push Notifications for Twilio Engage Resolved - The issue affecting Engage product where customers were seeing delayed push notification deliveries has been resolved, and the service is functioning normally at this time. Apr 16, 07:25 PDT Monitoring - We have started seeing recovery for issue with Twilio Engage where customers were seeing delayed push notifications. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available. Apr 16, 06:55 PDT Update - We have detected an issue in which Engage product customers are seeing delayed push notification deliveries. Our engineering team is actively investigating, and we will have an update within 1 hour, or as soon as we have any further information. Apr 16, 05:54 PDT Investigating - Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 16, 05:26 PDT United States Account Security Carrier Partner Maintenance - Verizon Wireless Completed - The scheduled maintenance has been completed. Apr 16, 02:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 15, 20:00 PDT Scheduled - Our carrier partner Verizon Wireless United States is conducting a planned maintenance from 15 April 2024 at 20:00 PDT until 16 April 2024 at 00:00 PDT. During the maintenance window, there could be intermittent API request failures for Verizon Wireless United States customers. Impacted Product: Verify Silent Network Auth Apr 12, 16:21 PDT Apr 15, 2024 SMS and MMS Delivery Delays and Failures to T-Mobile Network in the US Resolved - We are no longer experiencing SMS and MMS delivery delays and failures when sending messages to T-Mobile Network in the US. This incident has been resolved. Apr 15, 20:09 PDT Monitoring - We are observing recovery in SMS and MMS delivery delays and failures when sending messages to T-Mobile Network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 15, 18:09 PDT Update - We are experiencing SMS and MMS delivery delays and failures when sending messages to T-Mobile Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 15, 16:59 PDT Investigating - We are experiencing SMS and MMS delivery delays and failures via a subset of long codes when sending messages to T-Mobile Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 15, 16:11 PDT 500 Error From Authy API Resolved - The Authy API was degraded for 2 minutes between 10:53 AM to 10:55 AM Pacific Time on 04/13/2024. During this period of time, the API dropped many requests. Some customers were unable to start or check verifications. Also, some end-users may have seen errors in the Authy apps. The issue has now been resolved. Apr 15, 15:52 PDT Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with Authy API. We will follow up and provide customer impact details within 2 hours. Apr 15, 15:21 PDT SMS Delivery Receipts Delays to Indosat Network in Indonesia Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. This incident has been resolved. Apr 15, 15:46 PDT Update - We are seeing recovery for SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 15, 13:45 PDT Monitoring - We have started seeing recovery for SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 15, 11:50 PDT Update - We are still experiencing SMS delivery receipts delays to Indosat network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 14, 15:52 PDT Update - We are still experiencing SMS delivery receipts delays to Indosat network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. Apr 13, 15:59 PDT Update - We are experiencing SMS delivery receipts delays to Indosat network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available. Apr 12, 23:59 PDT Update - We are observing recovery in SMS delivery delays when sending messages to H3G networks, and have identified that the issue over the Indosat Network is only associated with Delivery Reports, while current delivery is accurate. Our engineers continue working with our carrier partners to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. Apr 12, 20:31 PDT Update - We are observing recovery in SMS delivery delays when sending messages to H3G networks, and have identified that the issue over the Indosat Network is only associated with Delivery Reports, while current delivery is accurate. Our engineers continue working with our carrier partners to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 12, 12:03 PDT Update - We are observing recovery in SMS delivery delays when sending messages to H3G networks, but delays are still occurring when sending to Indosat in Indonesia. Our engineers continue working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 12, 07:43 PDT Update - We are still experiencing SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 12, 05:45 PDT Investigating - We are experiencing SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 12, 05:01 PDT SMS Delivery Delays to Timor Telecom Network in Timor Leste Resolved - We continue to face SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. We will contact the impacted customers individually to provide further updates and concerns related to this particular degradation. We will resolve this post. Apr 15, 13:07 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 14, 13:47 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 13, 13:52 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 12, 13:51 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 11, 13:52 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 10, 14:02 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 9, 14:13 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 8, 14:20 PDT Update - We are continuing to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 7, 14:34 PDT Update - We still continue to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Apr 6, 14:34 PDT Update - We still continue to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. Apr 5, 22:35 PDT Investigating - We continue to experience SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 5, 14:02 PDT Update - We continue to experience SMS delivery delays when sending messages to Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 5, 10:04 PDT Monitoring - We continue to experience SMS delivery delays when sending messages to Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 5, 10:02 PDT Update - We continue to experience SMS delivery delays when sending messages to Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 5, 08:27 PDT Update - We are experiencing SMS delivery delays when sending messages to Timor Telecom Network in Timor Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 5, 07:32 PDT Investigating - We are currently experiencing SMS delivery delays when sending messages to the Timor Telecom Network in Timor Leste. Our engineers are actively collaborating with our carrier partner to address this issue. We anticipate providing another update within four hours or as soon as more information becomes available. Apr 5, 07:03 PDT Customers unable to purchase UK Mobile Numbers Resolved - The incident where customers were unable to purchase UK mobile phone numbers due to address requirement restrictions has been resolved. Apr 15, 10:25 PDT Monitoring - Our engineers have deployed a fix for the issue where customers were unable to purchase UK mobile phone numbers due to address requirement restrictions. We expect to provide another update in 30 minutes or as soon as more information becomes available. Apr 15, 09:54 PDT Investigating - We're continuing to investigate an issue reported when purchasing UK mobile phone numbers due to new address requirements. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 15, 09:02 PDT Identified - We're investigating an issue reported when purchasing UK mobile phone numbers due to new address requirements. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 15, 08:04 PDT High Packet Loss for Voice Calls to Italy Resolved - The issue affecting high packet loss for inbound voice calls to Italy has been resolved, and the service is functioning normally at this time. Apr 15, 04:26 PDT Monitoring - We have started seeing recovery in high packet loss for inbound voice calls to Twilio numbers in Italy. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Apr 15, 02:36 PDT Investigating - We are investigating high packet loss for inbound voice calls to Twilio numbers in Italy. We expect to provide an update in 1 hour or as soon as more information becomes available. Apr 15, 01:37 PDT SMS Delivery Delays to TDCA Network in Afghanistan Resolved - We are no longer experiencing SMS delivery delays when sending messages to TDCA network in Afghanistan. This incident has been resolved. Apr 15, 02:38 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to TDCA network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 15, 00:33 PDT Update - We are still experiencing SMS delivery delays when sending messages to TDCA network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. Apr 14, 20:43 PDT Update - We are still experiencing SMS delivery delays when sending messages to TDCA network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Apr 14, 12:43 PDT Update - We are still experiencing SMS delivery delays when sending messages to TDCA network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Apr 14, 08:49 PDT Update - We continue experiencing SMS delivery delays when sending messages to TDCA network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Apr 14, 06:49 PDT Investigating - We are experiencing SMS delivery delays when sending messages to TDCA Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 14, 05:49 PDT Apr 14, 2024 SMS Delivery Delays to Dialog Network in Sri Lanka Resolved - We are no longer experiencing SMS Delivery Delays to Dialog Network in Sri Lanka. This incident has been resolved. Apr 14, 15:12 PDT Monitoring - We are observing recovery in SMS Delivery Delays to Dialog Network in Sri Lanka. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Apr 14, 13:17 PDT Update - We are experiencing SMS Delivery Delays to Dialog Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Apr 14, 12:27 PDT Investigating - Our monitoring systems have detected a potential issue With SMS Delivery Delays to Dialog Network in Sri Lanka . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Apr 14, 12:21 PDT United States Account Security Carrier Partner Maintenance - AT&T Completed - The scheduled maintenance has been completed. Apr 14, 11:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 14, 07:00 PDT Scheduled - Our carrier partner AT&T in United States is conducting a planned maintenance from 14 April 2024 at 07:00 PDT until 14 April 2024 at 11:00 PDT. During the maintenance window, there could be intermittent API request failures for AT&T United States customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap Apr 12, 20:18 PDT United States Account Security Carrier Partner Maintenance - AT&T Completed - The scheduled maintenance has been completed. Apr 14, 07:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 13, 19:00 PDT Scheduled - Our carrier partner AT&T in United States is conducting a planned maintenance from 13 April 2024 at 19:00 PDT until 14 April 2024 at 07:00 PDT. During the maintenance window, there could be intermittent API request failures for AT&T United States customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap Apr 12, 20:17 PDT Apr 13, 2024 Apr 12, 2024 Apr 11, 2024 Apr 10, 2024 ← Incident History Powered by Atlassian Statuspage twilio-logomark-whiteArtboard 1 * About * Legal * Privacy * Twilio.org * Press & Media * Signal * Investors * Jobs * Powered by Statuspage Copyright © 2023 Twilio Inc., All Rights Reserved.