status.twilio.com Open in urlscan Pro
13.32.121.48  Public Scan

URL: https://status.twilio.com/
Submission: On April 25 via api from LU — Scanned from DE

Form analysis 6 forms found in the DOM

POST /subscriptions/new-email

<form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post">
  <input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off">
  <!-- make sure not to put cookie values in here since this gets cached -->
  <label for="email">Email address:</label>
  <input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email">
  <input name="email_otp_auth_token" type="hidden" id="email-otp-token-field">
  <div class="opt-container-section" id="email-otp-container" ,="" style="display:none">
    <label for="email-otp">Enter OTP:</label>
    <input name="otp" id="email-otp" type="text" value="" class="prepend full-width">
    <p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p>
    <p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn">Resend OTP </a>
    </p>
  </div>
  <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
  <div>
    <div class="grecaptcha-badge" data-style="bottomright"
      style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
      <div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-jwuf0dslyw3e" frameborder="0" scrolling="no"
          sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
          src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&amp;k=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz&amp;co=aHR0cHM6Ly9zdGF0dXMudHdpbGlvLmNvbTo0NDM.&amp;hl=de&amp;v=V6_85qpc2Xf2sbe3xTnRte7m&amp;size=invisible&amp;cb=hgrimza1snx6"></iframe>
      </div>
      <div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
        style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
    </div>
  </div><input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey="6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz"
    data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError">
  <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and
    <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div>
</form>

POST /subscriptions/new-sms

<form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post">
  <input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off">
  <input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off">
  <div class="control-group">
    <div class="controls externalities-sms-container">
      <!-- make sure not to put cookie values in here since this gets cached -->
      <label for="phone-country">Country code:</label>
      <div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false">
        <select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country">
          <option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
          <option value="al" data-otp-enabled="false">Albania (+355)</option>
          <option value="dz" data-otp-enabled="false">Algeria (+213)</option>
          <option value="as" data-otp-enabled="false">American Samoa (+1)</option>
          <option value="ad" data-otp-enabled="false">Andorra (+376)</option>
          <option value="ao" data-otp-enabled="false">Angola (+244)</option>
          <option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
          <option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
          <option value="ar" data-otp-enabled="false">Argentina (+54)</option>
          <option value="am" data-otp-enabled="false">Armenia (+374)</option>
          <option value="aw" data-otp-enabled="false">Aruba (+297)</option>
          <option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
          <option value="at" data-otp-enabled="false">Austria (+43)</option>
          <option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
          <option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
          <option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
          <option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
          <option value="bb" data-otp-enabled="false">Barbados (+1)</option>
          <option value="by" data-otp-enabled="false">Belarus (+375)</option>
          <option value="be" data-otp-enabled="false">Belgium (+32)</option>
          <option value="bz" data-otp-enabled="false">Belize (+501)</option>
          <option value="bj" data-otp-enabled="false">Benin (+229)</option>
          <option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
          <option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
          <option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
          <option value="bw" data-otp-enabled="false">Botswana (+267)</option>
          <option value="br" data-otp-enabled="false">Brazil (+55)</option>
          <option value="bn" data-otp-enabled="false">Brunei (+673)</option>
          <option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
          <option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
          <option value="bi" data-otp-enabled="false">Burundi (+257)</option>
          <option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
          <option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
          <option value="ca" data-otp-enabled="false">Canada (+1)</option>
          <option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
          <option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
          <option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
          <option value="td" data-otp-enabled="false">Chad (+235)</option>
          <option value="cl" data-otp-enabled="false">Chile (+56)</option>
          <option value="cn" data-otp-enabled="false">China (+86)</option>
          <option value="co" data-otp-enabled="false">Colombia (+57)</option>
          <option value="km" data-otp-enabled="false">Comoros (+269)</option>
          <option value="cg" data-otp-enabled="false">Congo (+242)</option>
          <option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
          <option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
          <option value="hr" data-otp-enabled="false">Croatia (+385)</option>
          <option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
          <option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
          <option value="dk" data-otp-enabled="false">Denmark (+45)</option>
          <option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
          <option value="dm" data-otp-enabled="false">Dominica (+1)</option>
          <option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
          <option value="eg" data-otp-enabled="false">Egypt (+20)</option>
          <option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
          <option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
          <option value="ee" data-otp-enabled="false">Estonia (+372)</option>
          <option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
          <option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
          <option value="fj" data-otp-enabled="false">Fiji (+679)</option>
          <option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
          <option value="fr" data-otp-enabled="false">France (+33)</option>
          <option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
          <option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
          <option value="ga" data-otp-enabled="false">Gabon (+241)</option>
          <option value="gm" data-otp-enabled="false">Gambia (+220)</option>
          <option value="ge" data-otp-enabled="false">Georgia (+995)</option>
          <option value="de" data-otp-enabled="false">Germany (+49)</option>
          <option value="gh" data-otp-enabled="false">Ghana (+233)</option>
          <option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
          <option value="gr" data-otp-enabled="false">Greece (+30)</option>
          <option value="gl" data-otp-enabled="false">Greenland (+299)</option>
          <option value="gd" data-otp-enabled="false">Grenada (+1)</option>
          <option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
          <option value="gu" data-otp-enabled="false">Guam (+1)</option>
          <option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
          <option value="gn" data-otp-enabled="false">Guinea (+224)</option>
          <option value="gy" data-otp-enabled="false">Guyana (+592)</option>
          <option value="ht" data-otp-enabled="false">Haiti (+509)</option>
          <option value="hn" data-otp-enabled="false">Honduras (+504)</option>
          <option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
          <option value="hu" data-otp-enabled="false">Hungary (+36)</option>
          <option value="is" data-otp-enabled="false">Iceland (+354)</option>
          <option value="in" data-otp-enabled="false">India (+91)</option>
          <option value="id" data-otp-enabled="false">Indonesia (+62)</option>
          <option value="iq" data-otp-enabled="false">Iraq (+964)</option>
          <option value="ie" data-otp-enabled="false">Ireland (+353)</option>
          <option value="il" data-otp-enabled="false">Israel (+972)</option>
          <option value="it" data-otp-enabled="false">Italy (+39)</option>
          <option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
          <option value="jp" data-otp-enabled="false">Japan (+81)</option>
          <option value="jo" data-otp-enabled="false">Jordan (+962)</option>
          <option value="ke" data-otp-enabled="false">Kenya (+254)</option>
          <option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
          <option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
          <option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
          <option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
          <option value="la" data-otp-enabled="false">Laos (+856)</option>
          <option value="lv" data-otp-enabled="false">Latvia (+371)</option>
          <option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
          <option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
          <option value="lr" data-otp-enabled="false">Liberia (+231)</option>
          <option value="ly" data-otp-enabled="false">Libya (+218)</option>
          <option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
          <option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
          <option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
          <option value="mo" data-otp-enabled="false">Macao (+853)</option>
          <option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
          <option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
          <option value="mw" data-otp-enabled="false">Malawi (+265)</option>
          <option value="my" data-otp-enabled="false">Malaysia (+60)</option>
          <option value="mv" data-otp-enabled="false">Maldives (+960)</option>
          <option value="ml" data-otp-enabled="false">Mali (+223)</option>
          <option value="mt" data-otp-enabled="false">Malta (+356)</option>
          <option value="mq" data-otp-enabled="false">Martinique (+596)</option>
          <option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
          <option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
          <option value="mx" data-otp-enabled="false">Mexico (+52)</option>
          <option value="mc" data-otp-enabled="false">Monaco (+377)</option>
          <option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
          <option value="me" data-otp-enabled="false">Montenegro (+382)</option>
          <option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
          <option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
          <option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
          <option value="na" data-otp-enabled="false">Namibia (+264)</option>
          <option value="np" data-otp-enabled="false">Nepal (+977)</option>
          <option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
          <option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
          <option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
          <option value="ne" data-otp-enabled="false">Niger (+227)</option>
          <option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
          <option value="no" data-otp-enabled="false">Norway (+47)</option>
          <option value="om" data-otp-enabled="false">Oman (+968)</option>
          <option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
          <option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
          <option value="pa" data-otp-enabled="false">Panama (+507)</option>
          <option value="py" data-otp-enabled="false">Paraguay (+595)</option>
          <option value="pe" data-otp-enabled="false">Peru (+51)</option>
          <option value="ph" data-otp-enabled="false">Philippines (+63)</option>
          <option value="pl" data-otp-enabled="false">Poland (+48)</option>
          <option value="pt" data-otp-enabled="false">Portugal (+351)</option>
          <option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
          <option value="qa" data-otp-enabled="false">Qatar (+974)</option>
          <option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
          <option value="ro" data-otp-enabled="false">Romania (+40)</option>
          <option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
          <option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
          <option value="ws" data-otp-enabled="false">Samoa (+685)</option>
          <option value="sm" data-otp-enabled="false">San Marino (+378)</option>
          <option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
          <option value="sn" data-otp-enabled="false">Senegal (+221)</option>
          <option value="rs" data-otp-enabled="false">Serbia (+381)</option>
          <option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
          <option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
          <option value="sg" data-otp-enabled="false">Singapore (+65)</option>
          <option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
          <option value="si" data-otp-enabled="false">Slovenia (+386)</option>
          <option value="za" data-otp-enabled="false">South Africa (+27)</option>
          <option value="es" data-otp-enabled="false">Spain (+34)</option>
          <option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
          <option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
          <option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
          <option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
          <option value="sd" data-otp-enabled="false">Sudan (+249)</option>
          <option value="sr" data-otp-enabled="false">Suriname (+597)</option>
          <option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
          <option value="se" data-otp-enabled="false">Sweden (+46)</option>
          <option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
          <option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
          <option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
          <option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
          <option value="th" data-otp-enabled="false">Thailand (+66)</option>
          <option value="tg" data-otp-enabled="false">Togo (+228)</option>
          <option value="to" data-otp-enabled="false">Tonga (+676)</option>
          <option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
          <option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
          <option value="tr" data-otp-enabled="false">Turkey (+90)</option>
          <option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
          <option value="ug" data-otp-enabled="false">Uganda (+256)</option>
          <option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
          <option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
          <option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
          <option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
          <option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
          <option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
          <option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
          <option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
          <option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
          <option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
          <option value="ye" data-otp-enabled="false">Yemen (+967)</option>
          <option value="zm" data-otp-enabled="false">Zambia (+260)</option>
          <option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
        </select>
      </div>
      <label for="phone-number">Phone number:</label>
      <input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field">
      <div class="sms-atl-error" id="sms-atl-error"></div>
      <div class="clearfix"></div>
      <div class="opt-container-section" id="otp-container" style="display:none">
        <a href="#" id="btn-subcriber-change-number">Change number</a>
        <label for="otp">Enter OTP:</label>
        <input name="otp" id="otp" type="text" class="prepend full-width">
        <p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p>
        <p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn">Resend OTP </a>
        </p>
      </div>
    </div>
  </div>
  <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
  <div>
    <div class="grecaptcha-badge" data-style="none"
      style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
      <div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-e4p0l5x03vmo" frameborder="0" scrolling="no"
          sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
          src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&amp;k=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d&amp;co=aHR0cHM6Ly9zdGF0dXMudHdpbGlvLmNvbTo0NDM.&amp;hl=de&amp;v=V6_85qpc2Xf2sbe3xTnRte7m&amp;size=invisible&amp;cb=gcv4d6ruqyt1"></iframe>
      </div>
      <div class="grecaptcha-error"></div><textarea id="g-recaptcha-response-1" name="g-recaptcha-response" class="g-recaptcha-response"
        style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
    </div>
  </div><input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey="6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d"
    data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError">
  <div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to the Atlassian
    <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian
    <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google
    <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a>
    apply.</div>
</form>

POST /subscriptions/webhook.json

<form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post">
  <div class="control-group">
    <div class="controls">
      <label for="endpoint-webhooks">Webhook URL:</label>
      <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block">
      <p class="help-block" id="url-help-block">The URL we should send the webhooks to</p>
    </div>
  </div>
  <div class="control-group">
    <div class="controls">
      <label for="email-webhooks">Email address:</label>
      <input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block">
      <p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p>
    </div>
  </div>
  <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
  <div>
    <div class="grecaptcha-badge" data-style="none"
      style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
      <div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-wtj79fucu9ey" frameborder="0" scrolling="no"
          sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
          src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&amp;k=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah&amp;co=aHR0cHM6Ly9zdGF0dXMudHdpbGlvLmNvbTo0NDM.&amp;hl=de&amp;v=V6_85qpc2Xf2sbe3xTnRte7m&amp;size=invisible&amp;cb=oz2ahxnnomci"></iframe>
      </div>
      <div class="grecaptcha-error"></div><textarea id="g-recaptcha-response-2" name="g-recaptcha-response" class="g-recaptcha-response"
        style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
    </div>
  </div><input type="submit" value="Subscribe" to="" notifications="" class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey="6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah"
    data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError">
  <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and
    <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div>
</form>

POST /subscriptions/incident.json

<form class="modal-content" id="subscribe-form-chk5cbd39k8q" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post">
  <input type="hidden" name="incident_code" id="incident_code" value="chk5cbd39k8q" autocomplete="off">
  <div class="modal-header">
    <a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a>
    <h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4>
  </div>
  <div class="modal-body">
    <p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>Delays in A2P 10DLC T-Mobile Registrations and De-Registrations</strong> via email and/or text message. You'll receive email
      notifications when incidents are updated, and text message notifications whenever Twilio <strong>creates</strong> or <strong>resolves</strong> an incident. </p>
    <div class="control-group">
      <label for="email-chk5cbd39k8q">VIA EMAIL:</label>
      <div class="controls">
        <input type="text" name="email" id="email-chk5cbd39k8q" data-js-hook="email" class="full-width">
      </div>
    </div>
    <div class="control-group">
      <label class="phone-country-code" for="phone-country-chk5cbd39k8q">VIA SMS:</label>
      <div class="controls phone-number">
        <div class="row">
          <div id="phone-number-code-chk5cbd39k8q" class="phone-country-wrapper" data-otp-enabled="false">
            <select name="phone_country" id="phone-country-chk5cbd39k8q" data-js-hook="phone-country" class="span6 phone-country-dropdown">
              <option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
              <option value="al" data-otp-enabled="false">Albania (+355)</option>
              <option value="dz" data-otp-enabled="false">Algeria (+213)</option>
              <option value="as" data-otp-enabled="false">American Samoa (+1)</option>
              <option value="ad" data-otp-enabled="false">Andorra (+376)</option>
              <option value="ao" data-otp-enabled="false">Angola (+244)</option>
              <option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
              <option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
              <option value="ar" data-otp-enabled="false">Argentina (+54)</option>
              <option value="am" data-otp-enabled="false">Armenia (+374)</option>
              <option value="aw" data-otp-enabled="false">Aruba (+297)</option>
              <option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
              <option value="at" data-otp-enabled="false">Austria (+43)</option>
              <option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
              <option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
              <option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
              <option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
              <option value="bb" data-otp-enabled="false">Barbados (+1)</option>
              <option value="by" data-otp-enabled="false">Belarus (+375)</option>
              <option value="be" data-otp-enabled="false">Belgium (+32)</option>
              <option value="bz" data-otp-enabled="false">Belize (+501)</option>
              <option value="bj" data-otp-enabled="false">Benin (+229)</option>
              <option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
              <option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
              <option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
              <option value="bw" data-otp-enabled="false">Botswana (+267)</option>
              <option value="br" data-otp-enabled="false">Brazil (+55)</option>
              <option value="bn" data-otp-enabled="false">Brunei (+673)</option>
              <option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
              <option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
              <option value="bi" data-otp-enabled="false">Burundi (+257)</option>
              <option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
              <option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
              <option value="ca" data-otp-enabled="false">Canada (+1)</option>
              <option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
              <option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
              <option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
              <option value="td" data-otp-enabled="false">Chad (+235)</option>
              <option value="cl" data-otp-enabled="false">Chile (+56)</option>
              <option value="cn" data-otp-enabled="false">China (+86)</option>
              <option value="co" data-otp-enabled="false">Colombia (+57)</option>
              <option value="km" data-otp-enabled="false">Comoros (+269)</option>
              <option value="cg" data-otp-enabled="false">Congo (+242)</option>
              <option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
              <option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
              <option value="hr" data-otp-enabled="false">Croatia (+385)</option>
              <option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
              <option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
              <option value="dk" data-otp-enabled="false">Denmark (+45)</option>
              <option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
              <option value="dm" data-otp-enabled="false">Dominica (+1)</option>
              <option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
              <option value="eg" data-otp-enabled="false">Egypt (+20)</option>
              <option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
              <option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
              <option value="ee" data-otp-enabled="false">Estonia (+372)</option>
              <option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
              <option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
              <option value="fj" data-otp-enabled="false">Fiji (+679)</option>
              <option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
              <option value="fr" data-otp-enabled="false">France (+33)</option>
              <option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
              <option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
              <option value="ga" data-otp-enabled="false">Gabon (+241)</option>
              <option value="gm" data-otp-enabled="false">Gambia (+220)</option>
              <option value="ge" data-otp-enabled="false">Georgia (+995)</option>
              <option value="de" data-otp-enabled="false">Germany (+49)</option>
              <option value="gh" data-otp-enabled="false">Ghana (+233)</option>
              <option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
              <option value="gr" data-otp-enabled="false">Greece (+30)</option>
              <option value="gl" data-otp-enabled="false">Greenland (+299)</option>
              <option value="gd" data-otp-enabled="false">Grenada (+1)</option>
              <option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
              <option value="gu" data-otp-enabled="false">Guam (+1)</option>
              <option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
              <option value="gn" data-otp-enabled="false">Guinea (+224)</option>
              <option value="gy" data-otp-enabled="false">Guyana (+592)</option>
              <option value="ht" data-otp-enabled="false">Haiti (+509)</option>
              <option value="hn" data-otp-enabled="false">Honduras (+504)</option>
              <option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
              <option value="hu" data-otp-enabled="false">Hungary (+36)</option>
              <option value="is" data-otp-enabled="false">Iceland (+354)</option>
              <option value="in" data-otp-enabled="false">India (+91)</option>
              <option value="id" data-otp-enabled="false">Indonesia (+62)</option>
              <option value="iq" data-otp-enabled="false">Iraq (+964)</option>
              <option value="ie" data-otp-enabled="false">Ireland (+353)</option>
              <option value="il" data-otp-enabled="false">Israel (+972)</option>
              <option value="it" data-otp-enabled="false">Italy (+39)</option>
              <option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
              <option value="jp" data-otp-enabled="false">Japan (+81)</option>
              <option value="jo" data-otp-enabled="false">Jordan (+962)</option>
              <option value="ke" data-otp-enabled="false">Kenya (+254)</option>
              <option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
              <option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
              <option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
              <option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
              <option value="la" data-otp-enabled="false">Laos (+856)</option>
              <option value="lv" data-otp-enabled="false">Latvia (+371)</option>
              <option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
              <option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
              <option value="lr" data-otp-enabled="false">Liberia (+231)</option>
              <option value="ly" data-otp-enabled="false">Libya (+218)</option>
              <option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
              <option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
              <option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
              <option value="mo" data-otp-enabled="false">Macao (+853)</option>
              <option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
              <option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
              <option value="mw" data-otp-enabled="false">Malawi (+265)</option>
              <option value="my" data-otp-enabled="false">Malaysia (+60)</option>
              <option value="mv" data-otp-enabled="false">Maldives (+960)</option>
              <option value="ml" data-otp-enabled="false">Mali (+223)</option>
              <option value="mt" data-otp-enabled="false">Malta (+356)</option>
              <option value="mq" data-otp-enabled="false">Martinique (+596)</option>
              <option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
              <option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
              <option value="mx" data-otp-enabled="false">Mexico (+52)</option>
              <option value="mc" data-otp-enabled="false">Monaco (+377)</option>
              <option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
              <option value="me" data-otp-enabled="false">Montenegro (+382)</option>
              <option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
              <option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
              <option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
              <option value="na" data-otp-enabled="false">Namibia (+264)</option>
              <option value="np" data-otp-enabled="false">Nepal (+977)</option>
              <option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
              <option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
              <option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
              <option value="ne" data-otp-enabled="false">Niger (+227)</option>
              <option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
              <option value="no" data-otp-enabled="false">Norway (+47)</option>
              <option value="om" data-otp-enabled="false">Oman (+968)</option>
              <option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
              <option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
              <option value="pa" data-otp-enabled="false">Panama (+507)</option>
              <option value="py" data-otp-enabled="false">Paraguay (+595)</option>
              <option value="pe" data-otp-enabled="false">Peru (+51)</option>
              <option value="ph" data-otp-enabled="false">Philippines (+63)</option>
              <option value="pl" data-otp-enabled="false">Poland (+48)</option>
              <option value="pt" data-otp-enabled="false">Portugal (+351)</option>
              <option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
              <option value="qa" data-otp-enabled="false">Qatar (+974)</option>
              <option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
              <option value="ro" data-otp-enabled="false">Romania (+40)</option>
              <option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
              <option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
              <option value="ws" data-otp-enabled="false">Samoa (+685)</option>
              <option value="sm" data-otp-enabled="false">San Marino (+378)</option>
              <option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
              <option value="sn" data-otp-enabled="false">Senegal (+221)</option>
              <option value="rs" data-otp-enabled="false">Serbia (+381)</option>
              <option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
              <option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
              <option value="sg" data-otp-enabled="false">Singapore (+65)</option>
              <option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
              <option value="si" data-otp-enabled="false">Slovenia (+386)</option>
              <option value="za" data-otp-enabled="false">South Africa (+27)</option>
              <option value="es" data-otp-enabled="false">Spain (+34)</option>
              <option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
              <option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
              <option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
              <option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
              <option value="sd" data-otp-enabled="false">Sudan (+249)</option>
              <option value="sr" data-otp-enabled="false">Suriname (+597)</option>
              <option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
              <option value="se" data-otp-enabled="false">Sweden (+46)</option>
              <option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
              <option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
              <option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
              <option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
              <option value="th" data-otp-enabled="false">Thailand (+66)</option>
              <option value="tg" data-otp-enabled="false">Togo (+228)</option>
              <option value="to" data-otp-enabled="false">Tonga (+676)</option>
              <option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
              <option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
              <option value="tr" data-otp-enabled="false">Turkey (+90)</option>
              <option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
              <option value="ug" data-otp-enabled="false">Uganda (+256)</option>
              <option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
              <option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
              <option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
              <option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
              <option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
              <option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
              <option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
              <option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
              <option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
              <option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
              <option value="ye" data-otp-enabled="false">Yemen (+967)</option>
              <option value="zm" data-otp-enabled="false">Zambia (+260)</option>
              <option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
            </select>
          </div>
        </div>
      </div>
      <label class="sub-label" for="phone-number-chk5cbd39k8q">Enter mobile number</label>
      <div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number">
        <div class="flex-container">
          <input type="text" name="phone_number" id="phone-number-chk5cbd39k8q" data-js-hook="phone-number">
          <input type="hidden" name="incident-code-chk5cbd39k8q" id="incident-code-chk5cbd39k8q" value="chk5cbd39k8q" autocomplete="off">
          <a class="btn-change-number-incident" id="btn-change-number-incident-chk5cbd39k8q" style="display: none;" data-incident-code="chk5cbd39k8q" href="#">
                  Edit number
</a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-chk5cbd39k8q" style="display: none;" data-incident-code="chk5cbd39k8q" href="#">
                  Send OTP
</a>
        </div>
      </div>
      <div class="sms-atl-error" id="sms-atl-error-chk5cbd39k8q"></div>
      <div class="opt-container-section" id="otp-container-incident-chk5cbd39k8q" style="display:none">
        <label class="sub-label" for="otp">Enter the OTP sent</label>
        <div class="flex-container">
          <input name="otp" id="otp-field-chk5cbd39k8q" type="text" class="prepend" disabled="">
          <a class="resend-otp" id="resend-otp-chk5cbd39k8q" style="display: none;" data-incident-code="chk5cbd39k8q" href="#">
                  Resend OTP
</a> <span class="timer-incident" id="timer-incident-chk5cbd39k8q" style="display:none">&nbsp;in <span id="countdown-incident-chk5cbd39k8q">30</span> seconds</span>
        </div>
        <div class="info-row flex-container">
          <div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon">
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                  id="path-info"></path>
              </defs>
              <g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
                <g transform="translate(-702.000000, -945.000000)">
                  <g id="global/info" transform="translate(700.500000, 943.500000)">
                    <mask id="mask-info" fill="white">
                      <use xlink:href="#path-info"></use>
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                    <use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use>
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                    </g>
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                </g>
              </g>
            </svg>
          </div>
          <div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div>
        </div>
      </div>
    </div>
  </div>
  <div class="modal-footer incident-subscribe">
    <!-- tests fail if static width isn't present  ¯\_(ツ)_/¯ -->
    <button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-chk5cbd39k8q" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button>
    <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
    <input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off">
    <div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to the Atlassian
      <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian
      <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google
      <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a>
      apply.</div>
  </div>
</form>

POST /subscriptions/incident.json

<form class="modal-content" id="subscribe-form-9c5t6kjp5rkg" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post">
  <input type="hidden" name="incident_code" id="incident_code" value="9c5t6kjp5rkg" autocomplete="off">
  <div class="modal-header">
    <a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a>
    <h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4>
  </div>
  <div class="modal-body">
    <p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>Japan SMS Carrier Maintenance - KDDI</strong> via email and/or text message. You'll receive email notifications when incidents are
      updated, and text message notifications whenever Twilio <strong>creates</strong> or <strong>resolves</strong> an incident. </p>
    <div class="control-group">
      <label for="email-9c5t6kjp5rkg">VIA EMAIL:</label>
      <div class="controls">
        <input type="text" name="email" id="email-9c5t6kjp5rkg" data-js-hook="email" class="full-width">
      </div>
    </div>
    <div class="control-group">
      <label class="phone-country-code" for="phone-country-9c5t6kjp5rkg">VIA SMS:</label>
      <div class="controls phone-number">
        <div class="row">
          <div id="phone-number-code-9c5t6kjp5rkg" class="phone-country-wrapper" data-otp-enabled="false">
            <select name="phone_country" id="phone-country-9c5t6kjp5rkg" data-js-hook="phone-country" class="span6 phone-country-dropdown">
              <option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
              <option value="al" data-otp-enabled="false">Albania (+355)</option>
              <option value="dz" data-otp-enabled="false">Algeria (+213)</option>
              <option value="as" data-otp-enabled="false">American Samoa (+1)</option>
              <option value="ad" data-otp-enabled="false">Andorra (+376)</option>
              <option value="ao" data-otp-enabled="false">Angola (+244)</option>
              <option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
              <option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
              <option value="ar" data-otp-enabled="false">Argentina (+54)</option>
              <option value="am" data-otp-enabled="false">Armenia (+374)</option>
              <option value="aw" data-otp-enabled="false">Aruba (+297)</option>
              <option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
              <option value="at" data-otp-enabled="false">Austria (+43)</option>
              <option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
              <option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
              <option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
              <option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
              <option value="bb" data-otp-enabled="false">Barbados (+1)</option>
              <option value="by" data-otp-enabled="false">Belarus (+375)</option>
              <option value="be" data-otp-enabled="false">Belgium (+32)</option>
              <option value="bz" data-otp-enabled="false">Belize (+501)</option>
              <option value="bj" data-otp-enabled="false">Benin (+229)</option>
              <option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
              <option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
              <option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
              <option value="bw" data-otp-enabled="false">Botswana (+267)</option>
              <option value="br" data-otp-enabled="false">Brazil (+55)</option>
              <option value="bn" data-otp-enabled="false">Brunei (+673)</option>
              <option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
              <option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
              <option value="bi" data-otp-enabled="false">Burundi (+257)</option>
              <option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
              <option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
              <option value="ca" data-otp-enabled="false">Canada (+1)</option>
              <option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
              <option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
              <option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
              <option value="td" data-otp-enabled="false">Chad (+235)</option>
              <option value="cl" data-otp-enabled="false">Chile (+56)</option>
              <option value="cn" data-otp-enabled="false">China (+86)</option>
              <option value="co" data-otp-enabled="false">Colombia (+57)</option>
              <option value="km" data-otp-enabled="false">Comoros (+269)</option>
              <option value="cg" data-otp-enabled="false">Congo (+242)</option>
              <option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
              <option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
              <option value="hr" data-otp-enabled="false">Croatia (+385)</option>
              <option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
              <option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
              <option value="dk" data-otp-enabled="false">Denmark (+45)</option>
              <option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
              <option value="dm" data-otp-enabled="false">Dominica (+1)</option>
              <option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
              <option value="eg" data-otp-enabled="false">Egypt (+20)</option>
              <option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
              <option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
              <option value="ee" data-otp-enabled="false">Estonia (+372)</option>
              <option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
              <option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
              <option value="fj" data-otp-enabled="false">Fiji (+679)</option>
              <option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
              <option value="fr" data-otp-enabled="false">France (+33)</option>
              <option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
              <option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
              <option value="ga" data-otp-enabled="false">Gabon (+241)</option>
              <option value="gm" data-otp-enabled="false">Gambia (+220)</option>
              <option value="ge" data-otp-enabled="false">Georgia (+995)</option>
              <option value="de" data-otp-enabled="false">Germany (+49)</option>
              <option value="gh" data-otp-enabled="false">Ghana (+233)</option>
              <option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
              <option value="gr" data-otp-enabled="false">Greece (+30)</option>
              <option value="gl" data-otp-enabled="false">Greenland (+299)</option>
              <option value="gd" data-otp-enabled="false">Grenada (+1)</option>
              <option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
              <option value="gu" data-otp-enabled="false">Guam (+1)</option>
              <option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
              <option value="gn" data-otp-enabled="false">Guinea (+224)</option>
              <option value="gy" data-otp-enabled="false">Guyana (+592)</option>
              <option value="ht" data-otp-enabled="false">Haiti (+509)</option>
              <option value="hn" data-otp-enabled="false">Honduras (+504)</option>
              <option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
              <option value="hu" data-otp-enabled="false">Hungary (+36)</option>
              <option value="is" data-otp-enabled="false">Iceland (+354)</option>
              <option value="in" data-otp-enabled="false">India (+91)</option>
              <option value="id" data-otp-enabled="false">Indonesia (+62)</option>
              <option value="iq" data-otp-enabled="false">Iraq (+964)</option>
              <option value="ie" data-otp-enabled="false">Ireland (+353)</option>
              <option value="il" data-otp-enabled="false">Israel (+972)</option>
              <option value="it" data-otp-enabled="false">Italy (+39)</option>
              <option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
              <option value="jp" data-otp-enabled="false">Japan (+81)</option>
              <option value="jo" data-otp-enabled="false">Jordan (+962)</option>
              <option value="ke" data-otp-enabled="false">Kenya (+254)</option>
              <option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
              <option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
              <option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
              <option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
              <option value="la" data-otp-enabled="false">Laos (+856)</option>
              <option value="lv" data-otp-enabled="false">Latvia (+371)</option>
              <option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
              <option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
              <option value="lr" data-otp-enabled="false">Liberia (+231)</option>
              <option value="ly" data-otp-enabled="false">Libya (+218)</option>
              <option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
              <option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
              <option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
              <option value="mo" data-otp-enabled="false">Macao (+853)</option>
              <option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
              <option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
              <option value="mw" data-otp-enabled="false">Malawi (+265)</option>
              <option value="my" data-otp-enabled="false">Malaysia (+60)</option>
              <option value="mv" data-otp-enabled="false">Maldives (+960)</option>
              <option value="ml" data-otp-enabled="false">Mali (+223)</option>
              <option value="mt" data-otp-enabled="false">Malta (+356)</option>
              <option value="mq" data-otp-enabled="false">Martinique (+596)</option>
              <option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
              <option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
              <option value="mx" data-otp-enabled="false">Mexico (+52)</option>
              <option value="mc" data-otp-enabled="false">Monaco (+377)</option>
              <option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
              <option value="me" data-otp-enabled="false">Montenegro (+382)</option>
              <option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
              <option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
              <option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
              <option value="na" data-otp-enabled="false">Namibia (+264)</option>
              <option value="np" data-otp-enabled="false">Nepal (+977)</option>
              <option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
              <option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
              <option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
              <option value="ne" data-otp-enabled="false">Niger (+227)</option>
              <option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
              <option value="no" data-otp-enabled="false">Norway (+47)</option>
              <option value="om" data-otp-enabled="false">Oman (+968)</option>
              <option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
              <option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
              <option value="pa" data-otp-enabled="false">Panama (+507)</option>
              <option value="py" data-otp-enabled="false">Paraguay (+595)</option>
              <option value="pe" data-otp-enabled="false">Peru (+51)</option>
              <option value="ph" data-otp-enabled="false">Philippines (+63)</option>
              <option value="pl" data-otp-enabled="false">Poland (+48)</option>
              <option value="pt" data-otp-enabled="false">Portugal (+351)</option>
              <option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
              <option value="qa" data-otp-enabled="false">Qatar (+974)</option>
              <option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
              <option value="ro" data-otp-enabled="false">Romania (+40)</option>
              <option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
              <option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
              <option value="ws" data-otp-enabled="false">Samoa (+685)</option>
              <option value="sm" data-otp-enabled="false">San Marino (+378)</option>
              <option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
              <option value="sn" data-otp-enabled="false">Senegal (+221)</option>
              <option value="rs" data-otp-enabled="false">Serbia (+381)</option>
              <option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
              <option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
              <option value="sg" data-otp-enabled="false">Singapore (+65)</option>
              <option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
              <option value="si" data-otp-enabled="false">Slovenia (+386)</option>
              <option value="za" data-otp-enabled="false">South Africa (+27)</option>
              <option value="es" data-otp-enabled="false">Spain (+34)</option>
              <option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
              <option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
              <option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
              <option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
              <option value="sd" data-otp-enabled="false">Sudan (+249)</option>
              <option value="sr" data-otp-enabled="false">Suriname (+597)</option>
              <option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
              <option value="se" data-otp-enabled="false">Sweden (+46)</option>
              <option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
              <option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
              <option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
              <option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
              <option value="th" data-otp-enabled="false">Thailand (+66)</option>
              <option value="tg" data-otp-enabled="false">Togo (+228)</option>
              <option value="to" data-otp-enabled="false">Tonga (+676)</option>
              <option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
              <option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
              <option value="tr" data-otp-enabled="false">Turkey (+90)</option>
              <option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
              <option value="ug" data-otp-enabled="false">Uganda (+256)</option>
              <option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
              <option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
              <option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
              <option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
              <option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
              <option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
              <option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
              <option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
              <option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
              <option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
              <option value="ye" data-otp-enabled="false">Yemen (+967)</option>
              <option value="zm" data-otp-enabled="false">Zambia (+260)</option>
              <option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
            </select>
          </div>
        </div>
      </div>
      <label class="sub-label" for="phone-number-9c5t6kjp5rkg">Enter mobile number</label>
      <div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number">
        <div class="flex-container">
          <input type="text" name="phone_number" id="phone-number-9c5t6kjp5rkg" data-js-hook="phone-number">
          <input type="hidden" name="incident-code-9c5t6kjp5rkg" id="incident-code-9c5t6kjp5rkg" value="9c5t6kjp5rkg" autocomplete="off">
          <a class="btn-change-number-incident" id="btn-change-number-incident-9c5t6kjp5rkg" style="display: none;" data-incident-code="9c5t6kjp5rkg" href="#">
                  Edit number
</a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-9c5t6kjp5rkg" style="display: none;" data-incident-code="9c5t6kjp5rkg" href="#">
                  Send OTP
</a>
        </div>
      </div>
      <div class="sms-atl-error" id="sms-atl-error-9c5t6kjp5rkg"></div>
      <div class="opt-container-section" id="otp-container-incident-9c5t6kjp5rkg" style="display:none">
        <label class="sub-label" for="otp">Enter the OTP sent</label>
        <div class="flex-container">
          <input name="otp" id="otp-field-9c5t6kjp5rkg" type="text" class="prepend" disabled="">
          <a class="resend-otp" id="resend-otp-9c5t6kjp5rkg" style="display: none;" data-incident-code="9c5t6kjp5rkg" href="#">
                  Resend OTP
</a> <span class="timer-incident" id="timer-incident-9c5t6kjp5rkg" style="display:none">&nbsp;in <span id="countdown-incident-9c5t6kjp5rkg">30</span> seconds</span>
        </div>
        <div class="info-row flex-container">
          <div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon">
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                  id="path-info"></path>
              </defs>
              <g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
                <g transform="translate(-702.000000, -945.000000)">
                  <g id="global/info" transform="translate(700.500000, 943.500000)">
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                      <use xlink:href="#path-info"></use>
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          </div>
          <div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div>
        </div>
      </div>
    </div>
  </div>
  <div class="modal-footer incident-subscribe">
    <!-- tests fail if static width isn't present  ¯\_(ツ)_/¯ -->
    <button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-9c5t6kjp5rkg" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button>
    <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
    <input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off">
    <div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to the Atlassian
      <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian
      <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google
      <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a>
      apply.</div>
  </div>
</form>

POST /subscriptions/incident.json

<form class="modal-content" id="subscribe-form-z5kbyvpc5z7d" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post">
  <input type="hidden" name="incident_code" id="incident_code" value="z5kbyvpc5z7d" autocomplete="off">
  <div class="modal-header">
    <a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a>
    <h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4>
  </div>
  <div class="modal-body">
    <p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>Russia SMS Carrier Maintenance - Tele2</strong> via email and/or text message. You'll receive email notifications when incidents are
      updated, and text message notifications whenever Twilio <strong>creates</strong> or <strong>resolves</strong> an incident. </p>
    <div class="control-group">
      <label for="email-z5kbyvpc5z7d">VIA EMAIL:</label>
      <div class="controls">
        <input type="text" name="email" id="email-z5kbyvpc5z7d" data-js-hook="email" class="full-width">
      </div>
    </div>
    <div class="control-group">
      <label class="phone-country-code" for="phone-country-z5kbyvpc5z7d">VIA SMS:</label>
      <div class="controls phone-number">
        <div class="row">
          <div id="phone-number-code-z5kbyvpc5z7d" class="phone-country-wrapper" data-otp-enabled="false">
            <select name="phone_country" id="phone-country-z5kbyvpc5z7d" data-js-hook="phone-country" class="span6 phone-country-dropdown">
              <option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
              <option value="al" data-otp-enabled="false">Albania (+355)</option>
              <option value="dz" data-otp-enabled="false">Algeria (+213)</option>
              <option value="as" data-otp-enabled="false">American Samoa (+1)</option>
              <option value="ad" data-otp-enabled="false">Andorra (+376)</option>
              <option value="ao" data-otp-enabled="false">Angola (+244)</option>
              <option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
              <option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
              <option value="ar" data-otp-enabled="false">Argentina (+54)</option>
              <option value="am" data-otp-enabled="false">Armenia (+374)</option>
              <option value="aw" data-otp-enabled="false">Aruba (+297)</option>
              <option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
              <option value="at" data-otp-enabled="false">Austria (+43)</option>
              <option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
              <option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
              <option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
              <option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
              <option value="bb" data-otp-enabled="false">Barbados (+1)</option>
              <option value="by" data-otp-enabled="false">Belarus (+375)</option>
              <option value="be" data-otp-enabled="false">Belgium (+32)</option>
              <option value="bz" data-otp-enabled="false">Belize (+501)</option>
              <option value="bj" data-otp-enabled="false">Benin (+229)</option>
              <option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
              <option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
              <option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
              <option value="bw" data-otp-enabled="false">Botswana (+267)</option>
              <option value="br" data-otp-enabled="false">Brazil (+55)</option>
              <option value="bn" data-otp-enabled="false">Brunei (+673)</option>
              <option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
              <option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
              <option value="bi" data-otp-enabled="false">Burundi (+257)</option>
              <option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
              <option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
              <option value="ca" data-otp-enabled="false">Canada (+1)</option>
              <option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
              <option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
              <option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
              <option value="td" data-otp-enabled="false">Chad (+235)</option>
              <option value="cl" data-otp-enabled="false">Chile (+56)</option>
              <option value="cn" data-otp-enabled="false">China (+86)</option>
              <option value="co" data-otp-enabled="false">Colombia (+57)</option>
              <option value="km" data-otp-enabled="false">Comoros (+269)</option>
              <option value="cg" data-otp-enabled="false">Congo (+242)</option>
              <option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
              <option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
              <option value="hr" data-otp-enabled="false">Croatia (+385)</option>
              <option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
              <option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
              <option value="dk" data-otp-enabled="false">Denmark (+45)</option>
              <option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
              <option value="dm" data-otp-enabled="false">Dominica (+1)</option>
              <option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
              <option value="eg" data-otp-enabled="false">Egypt (+20)</option>
              <option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
              <option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
              <option value="ee" data-otp-enabled="false">Estonia (+372)</option>
              <option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
              <option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
              <option value="fj" data-otp-enabled="false">Fiji (+679)</option>
              <option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
              <option value="fr" data-otp-enabled="false">France (+33)</option>
              <option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
              <option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
              <option value="ga" data-otp-enabled="false">Gabon (+241)</option>
              <option value="gm" data-otp-enabled="false">Gambia (+220)</option>
              <option value="ge" data-otp-enabled="false">Georgia (+995)</option>
              <option value="de" data-otp-enabled="false">Germany (+49)</option>
              <option value="gh" data-otp-enabled="false">Ghana (+233)</option>
              <option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
              <option value="gr" data-otp-enabled="false">Greece (+30)</option>
              <option value="gl" data-otp-enabled="false">Greenland (+299)</option>
              <option value="gd" data-otp-enabled="false">Grenada (+1)</option>
              <option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
              <option value="gu" data-otp-enabled="false">Guam (+1)</option>
              <option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
              <option value="gn" data-otp-enabled="false">Guinea (+224)</option>
              <option value="gy" data-otp-enabled="false">Guyana (+592)</option>
              <option value="ht" data-otp-enabled="false">Haiti (+509)</option>
              <option value="hn" data-otp-enabled="false">Honduras (+504)</option>
              <option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
              <option value="hu" data-otp-enabled="false">Hungary (+36)</option>
              <option value="is" data-otp-enabled="false">Iceland (+354)</option>
              <option value="in" data-otp-enabled="false">India (+91)</option>
              <option value="id" data-otp-enabled="false">Indonesia (+62)</option>
              <option value="iq" data-otp-enabled="false">Iraq (+964)</option>
              <option value="ie" data-otp-enabled="false">Ireland (+353)</option>
              <option value="il" data-otp-enabled="false">Israel (+972)</option>
              <option value="it" data-otp-enabled="false">Italy (+39)</option>
              <option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
              <option value="jp" data-otp-enabled="false">Japan (+81)</option>
              <option value="jo" data-otp-enabled="false">Jordan (+962)</option>
              <option value="ke" data-otp-enabled="false">Kenya (+254)</option>
              <option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
              <option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
              <option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
              <option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
              <option value="la" data-otp-enabled="false">Laos (+856)</option>
              <option value="lv" data-otp-enabled="false">Latvia (+371)</option>
              <option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
              <option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
              <option value="lr" data-otp-enabled="false">Liberia (+231)</option>
              <option value="ly" data-otp-enabled="false">Libya (+218)</option>
              <option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
              <option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
              <option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
              <option value="mo" data-otp-enabled="false">Macao (+853)</option>
              <option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
              <option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
              <option value="mw" data-otp-enabled="false">Malawi (+265)</option>
              <option value="my" data-otp-enabled="false">Malaysia (+60)</option>
              <option value="mv" data-otp-enabled="false">Maldives (+960)</option>
              <option value="ml" data-otp-enabled="false">Mali (+223)</option>
              <option value="mt" data-otp-enabled="false">Malta (+356)</option>
              <option value="mq" data-otp-enabled="false">Martinique (+596)</option>
              <option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
              <option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
              <option value="mx" data-otp-enabled="false">Mexico (+52)</option>
              <option value="mc" data-otp-enabled="false">Monaco (+377)</option>
              <option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
              <option value="me" data-otp-enabled="false">Montenegro (+382)</option>
              <option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
              <option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
              <option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
              <option value="na" data-otp-enabled="false">Namibia (+264)</option>
              <option value="np" data-otp-enabled="false">Nepal (+977)</option>
              <option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
              <option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
              <option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
              <option value="ne" data-otp-enabled="false">Niger (+227)</option>
              <option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
              <option value="no" data-otp-enabled="false">Norway (+47)</option>
              <option value="om" data-otp-enabled="false">Oman (+968)</option>
              <option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
              <option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
              <option value="pa" data-otp-enabled="false">Panama (+507)</option>
              <option value="py" data-otp-enabled="false">Paraguay (+595)</option>
              <option value="pe" data-otp-enabled="false">Peru (+51)</option>
              <option value="ph" data-otp-enabled="false">Philippines (+63)</option>
              <option value="pl" data-otp-enabled="false">Poland (+48)</option>
              <option value="pt" data-otp-enabled="false">Portugal (+351)</option>
              <option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
              <option value="qa" data-otp-enabled="false">Qatar (+974)</option>
              <option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
              <option value="ro" data-otp-enabled="false">Romania (+40)</option>
              <option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
              <option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
              <option value="ws" data-otp-enabled="false">Samoa (+685)</option>
              <option value="sm" data-otp-enabled="false">San Marino (+378)</option>
              <option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
              <option value="sn" data-otp-enabled="false">Senegal (+221)</option>
              <option value="rs" data-otp-enabled="false">Serbia (+381)</option>
              <option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
              <option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
              <option value="sg" data-otp-enabled="false">Singapore (+65)</option>
              <option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
              <option value="si" data-otp-enabled="false">Slovenia (+386)</option>
              <option value="za" data-otp-enabled="false">South Africa (+27)</option>
              <option value="es" data-otp-enabled="false">Spain (+34)</option>
              <option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
              <option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
              <option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
              <option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
              <option value="sd" data-otp-enabled="false">Sudan (+249)</option>
              <option value="sr" data-otp-enabled="false">Suriname (+597)</option>
              <option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
              <option value="se" data-otp-enabled="false">Sweden (+46)</option>
              <option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
              <option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
              <option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
              <option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
              <option value="th" data-otp-enabled="false">Thailand (+66)</option>
              <option value="tg" data-otp-enabled="false">Togo (+228)</option>
              <option value="to" data-otp-enabled="false">Tonga (+676)</option>
              <option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
              <option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
              <option value="tr" data-otp-enabled="false">Turkey (+90)</option>
              <option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
              <option value="ug" data-otp-enabled="false">Uganda (+256)</option>
              <option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
              <option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
              <option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
              <option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
              <option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
              <option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
              <option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
              <option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
              <option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
              <option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
              <option value="ye" data-otp-enabled="false">Yemen (+967)</option>
              <option value="zm" data-otp-enabled="false">Zambia (+260)</option>
              <option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
            </select>
          </div>
        </div>
      </div>
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      <div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number">
        <div class="flex-container">
          <input type="text" name="phone_number" id="phone-number-z5kbyvpc5z7d" data-js-hook="phone-number">
          <input type="hidden" name="incident-code-z5kbyvpc5z7d" id="incident-code-z5kbyvpc5z7d" value="z5kbyvpc5z7d" autocomplete="off">
          <a class="btn-change-number-incident" id="btn-change-number-incident-z5kbyvpc5z7d" style="display: none;" data-incident-code="z5kbyvpc5z7d" href="#">
                  Edit number
</a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-z5kbyvpc5z7d" style="display: none;" data-incident-code="z5kbyvpc5z7d" href="#">
                  Send OTP
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        </div>
      </div>
      <div class="sms-atl-error" id="sms-atl-error-z5kbyvpc5z7d"></div>
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        <div class="flex-container">
          <input name="otp" id="otp-field-z5kbyvpc5z7d" type="text" class="prepend" disabled="">
          <a class="resend-otp" id="resend-otp-z5kbyvpc5z7d" style="display: none;" data-incident-code="z5kbyvpc5z7d" href="#">
                  Resend OTP
</a> <span class="timer-incident" id="timer-incident-z5kbyvpc5z7d" style="display:none">&nbsp;in <span id="countdown-incident-z5kbyvpc5z7d">30</span> seconds</span>
        </div>
        <div class="info-row flex-container">
          <div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon">
              <defs>
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                  id="path-info"></path>
              </defs>
              <g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
                <g transform="translate(-702.000000, -945.000000)">
                  <g id="global/info" transform="translate(700.500000, 943.500000)">
                    <mask id="mask-info" fill="white">
                      <use xlink:href="#path-info"></use>
                    </mask>
                    <use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use>
                    <g id="Neutral-/-N000" mask="url(#mask-info)" fill-rule="evenodd">
                      <polygon points="0 24 24 24 24 0 0 0"></polygon>
                    </g>
                  </g>
                </g>
              </g>
            </svg>
          </div>
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    <!-- tests fail if static width isn't present  ¯\_(ツ)_/¯ -->
    <button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-z5kbyvpc5z7d" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button>
    <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
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Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra
(+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54)
Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43)
Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1)
Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia
(+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673)
Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon
(+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236)
Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242)
Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech
Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic
(+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372)
Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358)
France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia
(+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30)
Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502)
Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852)
Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland
(+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya
(+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996)
Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya
(+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853)
Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960)
Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230)
Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1)
Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977)
Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234)
Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama
(+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351)
Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40)
Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia
(+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232)
Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34)
Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1)
Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41)
Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga
(+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos
Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United
Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela
(+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen
(+967) Zambia (+260) Zimbabwe (+263)
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1 INCIDENT REPORTED
Report an Incident
Delays in A2P 10DLC T-Mobile Registrations and De-Registrations
SMS
 * identified - Our engineers have identified the issues causing delays in A2P
   10DLC T-Mobile Registrations and De-Registrations. We will provide updates in
   8 hours or as soon as more information becomes available.
   Posted: Apr 24, 17:21 PST
 * identified - Our engineers have identified the issues causing delays in A2P
   10DLC T-Mobile Registrations and De-Registrations. We will provide updates in
   4 hours or as soon as more information becomes available.
   Posted: Apr 24, 13:20 PST
 * identified - Our engineers have identified the issues causing delays in A2P
   10DLC T-Mobile Registrations and De-Registrations. We will provide updates in
   2 hours or as soon as more information becomes available.
   Posted: Apr 24, 11:20 PST
 * investigating - We are continuing our investigation and have discovered
   Programmable Messaging - SMS is affected by delays in A2P 10DLC T-Mobile
   Registrations and De-Registrations.
   Posted: Apr 24, 09:26 PST
 * investigating - Our monitoring systems have identified potential delays in
   A2P 10DLC T-Mobile Registrations and De-Registrations. Our engineering team
   has been notified and is currently investigating the issue. We will provide
   updates in 1 hour or as soon as more information becomes available.
   Posted: Apr 24, 09:18 PST
   Show more

Japan SMS Carrier Maintenance - KDDI
SMS, APAC
 * in progress - Scheduled maintenance is currently in progress. We will provide
   updates as necessary.
   Posted: Apr 23, 04:00 PST
 * scheduled - Maintenance will begin as scheduled in 60 minutes.
   Posted: Apr 23, 03:00 PST
 * scheduled - The KDDI network in Japan is conducting a series of planned
   maintenances from 23 April 2024 at 04:00 PDT until 25 April 2024 at 14:00
   PDT. During the maintenance window, there could be intermittent delays
   delivering SMS to and from KDDI Japan handsets.
   
   Note, the maintenance will be carried out on each of the following dates and
   times:
   
   23 April 2024 at 04:00 PDT until 23 April 2024 at 14:00 PDT
   24 April 2024 at 04:00 PDT until 24 April 2024 at 14:00 PDT
   25 April 2024 at 04:00 PDT until 25 April 2024 at 14:00 PDT
   Posted: Apr 16, 08:06 PST
   Show more

Russia SMS Carrier Maintenance - Tele2
SMS, Europe
 * in progress - Scheduled maintenance is currently in progress. We will provide
   updates as necessary.
   Posted: Apr 1, 13:00 PST
 * scheduled - Maintenance will begin as scheduled in 60 minutes.
   Posted: Apr 1, 12:00 PST
 * scheduled - The Tele2 network in Russia is conducting a series of planned
   maintenances from 01 April 2024 at 13:00 PDT until 29 April 2024 at 17:00
   PDT. During the maintenance window, there could be intermittent delays
   delivering SMS to Tele2 Russia handsets.
   
   Note, the maintenance will be carried out on each of the following dates and
   times:
   
   01 April 2024 at 13:00 PDT until 01 April 2024 at 17:00 PDT
   03 April 2024 at 13:00 PDT until 03 April 2024 at 17:00 PDT
   08 April 2024 at 13:00 PDT until 08 April 2024 at 17:00 PDT
   10 April 2024 at 13:00 PDT until 10 April 2024 at 17:00 PDT
   15 April 2024 at 13:00 PDT until 15 April 2024 at 17:00 PDT
   17 April 2024 at 13:00 PDT until 17 April 2024 at 17:00 PDT
   22 April 2024 at 13:00 PDT until 22 April 2024 at 17:00 PDT
   24 April 2024 at 13:00 PDT until 24 April 2024 at 17:00 PDT
   29 April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT
   Posted: Mar 28, 08:15 PST
   Show more

1 INCIDENT REPORTED
Twilio Services
Issues related to Twilio’s Software
 * PROGRAMMABLE MESSAGING
   * MMS
   * SMS
   * SMPP
   * Messaging Channels
   * Notify
   * Conversations
   * Messaging Insights
   * Messaging Services
   * Content API
 * PROGRAMMABLE VOICE
   * PSTN
   * SIP Interface
   * Client Web
   * Client Mobile
   * Conference
   * Recording
   * Queue
   * Text-to-Speech
   * Recording Transcriptions
   * TwiML
   * Voice Insights
   * Speech Recognition
   * Intelligence
   * Pay
   * Media Streams
   * Dialogflow
 * ACCOUNT SECURITY
   * Authy 2FA
   * Verify
   * Authy App
   * Lookup
 * ELASTIC SIP TRUNKING
   * Origination
   * Termination
 * FLEX
   * TaskRouter
   * Flex Application Platform
   * Flex Insights
   * Flex Agent Desktop
   * Flex Queue Stats
   * Flex Teams View
   * Flex Admin Console
   * Flex Routing
   * Flex Conversations
   * Flex Programmable Chat
   * Flex Programmable Voice
   * Proxy
   * Flex Plugins
   * Flex Billing
 * INTERCONNECT
 * PHONE NUMBERS
 * PROGRAMMABLE CHAT
 * PROGRAMMABLE VIDEO
   * Group Rooms
   * Peer-to-Peer Rooms
   * Recordings
   * Compositions
   * Network Traversal Service
   * Go Rooms
 * PROXY
 * SERVERLESS
   * Studio
   * Functions
   * Assets
   * TwiML Bins
   * Sync
 * DEVELOPER TOOLS
   * Console
   * Event Streams
   * Debugger & Alarms
   * Documentation
   * REST API
   * Bulk Export
 * TWILIO PLATFORM
   * Billing
   * Customer Support Center
   * Other
   * Account Insights
   * Trust Hub
   * Organization
 * FRONTLINE
 * INTERNET OF THINGS
   * Programmable Wireless
   * Super SIM
   * Wireless Insights

All Systems Operational
External Connectivity
Issues found outside of Twilio’s Network
 * CARRIER NETWORK
   * SMS Long Code, North America
   * MMS Long Code, North America
   * SMS Short Code, North America
   * MMS Short Code, North America
   * SMS Toll-Free, North America
   * MMS Toll-Free, North America
   * Voice, North America
   * Voice, Latin America
   * SMS, Latin America
   * Voice, APAC
   * SMS, APAC
   * MMS, APAC
   * Voice, Europe
   * SMS, Europe
   * Voice, Middle East & Africa
   * SMS, Middle East & Africa
   * Verify Silent Network Auth
   * Lookup Identity Match
   * Lookup Line Type Intelligence [Legacy API]
   * Lookup Line Type Intelligence [Twilio API]
   * Lookup SIM Swap
   * Legacy Identity MatchAndAttributes

Scheduled maintenance
Russia SMS Carrier Maintenance - Megafon and Yota
Apr 25, 13:00 - Apr 25, 17:00
The Megafon and Yota network in Russia is conducting a planned maintenance from
25 April 2024 at 13:00 PDT until 25 April 2024 at 17:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to Megafon
and Yota Russia handsets.

MAINTENANCE PERIOD
 * US Pacific: Apr 25, 13:00 - Apr 25, 17:00
 * US Central: Apr 25, 15:00 - Apr 25, 19:00
 * US Eastern: Apr 25, 16:00 - Apr 25, 20:00
 * UTC: Apr 25, 20:00 - Apr 26, 00:00

Apr 24, 02:18 PST
United Kingdom Account Security Carrier Partner Maintenance - Vodafone UK
Apr 25, 13:15 - Apr 25, 23:00
Our carrier partner Vodafone UK is conducting an emergency maintenance from 25
April 2024 at 13:15 PDT until 25 April 2024 at 23:00 PDT. During the maintenance
window, there could be intermittent API request failures for Vodafone UK
customers.

Impacted Products: Verify Silent Network Auth, Legacy Identity
MatchAndAttributes

MAINTENANCE PERIOD
 * US Pacific: Apr 25, 13:15 - Apr 25, 23:00
 * US Central: Apr 25, 15:15 - Apr 26, 01:00
 * US Eastern: Apr 25, 16:15 - Apr 26, 02:00
 * UTC: Apr 25, 20:15 - Apr 26, 06:00

Apr 24, 05:59 PST
Turkey SMS Carrier Partner Maintenance
Apr 25, 15:00 - Apr 25, 15:15
Our SMS carrier partner in Turkey is conducting a planned maintenance from 25
April 2024 at 15:00 PDT until 25 April 2024 at 15:15 PDT. During the maintenance
window, there could be intermittent delays delivering SMS to Turkey handsets.

MAINTENANCE PERIOD
 * US Pacific: Apr 25, 15:00 - Apr 25, 15:15
 * US Central: Apr 25, 17:00 - Apr 25, 17:15
 * US Eastern: Apr 25, 18:00 - Apr 25, 18:15
 * UTC: Apr 25, 22:00 - Apr 25, 22:15

Apr 23, 09:06 PST
Multiple Destination SMS Carrier Partner Maintenance
Apr 25, 16:00 - Apr 25, 22:00
Our SMS carrier partner in the US and Puerto Rico is conducting a planned
maintenance from 25 April 2024 at 16:00 PDT until 25 April 2024 at 22:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to and from US and Puerto Rico handsets.

MAINTENANCE PERIOD
 * US Pacific: Apr 25, 16:00 - Apr 25, 22:00
 * US Central: Apr 25, 18:00 - Apr 26, 00:00
 * US Eastern: Apr 25, 19:00 - Apr 26, 01:00
 * UTC: Apr 25, 23:00 - Apr 26, 05:00

Apr 17, 22:17 PST
Russia SMS Carrier Maintenance - Megafon and Yota
Apr 26, 13:00 - Apr 26, 17:00
The Megafon and Yota network in Russia is conducting a planned maintenance from
26 April 2024 at 13:00 PDT until 26 April 2024 at 17:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to Megafon
and Yota Russia handsets.

MAINTENANCE PERIOD
 * US Pacific: Apr 26, 13:00 - Apr 26, 17:00
 * US Central: Apr 26, 15:00 - Apr 26, 19:00
 * US Eastern: Apr 26, 16:00 - Apr 26, 20:00
 * UTC: Apr 26, 20:00 - Apr 27, 00:00

Apr 24, 02:19 PST
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Apr 27, 13:15 - Apr 27, 21:00
Our carrier partner Vodafone United Kingdom is conducting a planned maintenance
from 27 April 2024 at 13:15 PDT until 27 April 2024 at 21:00 PDT. During the
maintenance window, there could be intermittent API request failures for
Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

MAINTENANCE PERIOD
 * US Pacific: Apr 27, 13:15 - Apr 27, 21:00
 * US Central: Apr 27, 15:15 - Apr 27, 23:00
 * US Eastern: Apr 27, 16:15 - Apr 28, 00:00
 * UTC: Apr 27, 20:15 - Apr 28, 04:00

Apr 22, 17:15 PST
France Voice Carrier Partner Maintenance
Apr 29, 13:00 - Apr 29, 17:00
Our Voice carrier partner in France is conducting a planned maintenance from 29
April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT. During the maintenance
window, there could be call failures to and from a subset of France phone
numbers.

MAINTENANCE PERIOD
 * US Pacific: Apr 29, 13:00 - Apr 29, 17:00
 * US Central: Apr 29, 15:00 - Apr 29, 19:00
 * US Eastern: Apr 29, 16:00 - Apr 29, 20:00
 * UTC: Apr 29, 20:00 - Apr 30, 00:00

Apr 23, 23:25 PST
Twilio Interconnect Maintenance (Singapore)
May 10, 07:00 - May 10, 14:00
Twilio is conducting planned maintenance from 10 May 07:00 until 10 May 14:00
PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance
window there could be intermittent impact to services with Interconnects in SG1.

MAINTENANCE PERIOD
 * US Pacific: May 10, 07:00 - May 10, 14:00
 * US Central: May 10, 09:00 - May 10, 16:00
 * US Eastern: May 10, 10:00 - May 10, 17:00
 * UTC: May 10, 14:00 - May 10, 21:00

Apr 12, 14:26 PST
Twilio Voice Maintenance (Singapore)
May 10, 07:00 - May 10, 14:00
Twilio is conducting a planned maintenance from 10 May 07:00 until 10 May 14:00
PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance
window there could be intermittent impact on calls to and from Singapore.

MAINTENANCE PERIOD
 * US Pacific: May 10, 07:00 - May 10, 14:00
 * US Central: May 10, 09:00 - May 10, 16:00
 * US Eastern: May 10, 10:00 - May 10, 17:00
 * UTC: May 10, 14:00 - May 10, 21:00

Apr 12, 14:26 PST
Twilio Interconnect Maintenance (Singapore)
May 11, 09:00 - May 11, 14:00
Twilio is conducting planned maintenance from 11 May 09:00 until 11 May 14:00
PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance
window there could be intermittent impact to services with Interconnects in SG1.

MAINTENANCE PERIOD
 * US Pacific: May 11, 09:00 - May 11, 14:00
 * US Central: May 11, 11:00 - May 11, 16:00
 * US Eastern: May 11, 12:00 - May 11, 17:00
 * UTC: May 11, 16:00 - May 11, 21:00

Apr 12, 15:05 PST
Twilio Voice Maintenance (Singapore)
May 11, 09:00 - May 11, 14:00
Twilio is conducting a planned maintenance from 11 May 09:00 until 11 May 14:00
PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance
window there could be intermittent impact on calls to and from Singapore.

MAINTENANCE PERIOD
 * US Pacific: May 11, 09:00 - May 11, 14:00
 * US Central: May 11, 11:00 - May 11, 16:00
 * US Eastern: May 11, 12:00 - May 11, 17:00
 * UTC: May 11, 16:00 - May 11, 21:00

Apr 12, 15:04 PST
Twilio Interconnect Maintenance (Japan)
May 24, 06:00 - May 24, 13:00
Twilio is conducting planned maintenance from 24 May 06:00 until 24 May 13:00
PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window
there could be intermittent impact to services with Interconnects in JP1.

MAINTENANCE PERIOD
 * US Pacific: May 24, 06:00 - May 24, 13:00
 * US Central: May 24, 08:00 - May 24, 15:00
 * US Eastern: May 24, 09:00 - May 24, 16:00
 * UTC: May 24, 13:00 - May 24, 20:00

Apr 23, 15:57 PST
Twilio Interconnect Maintenance (Japan)
May 25, 08:00 - May 25, 13:00
Twilio is conducting planned maintenance from 25 May 08:00 until 25 May 13:00
PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window
there could be intermittent impact to services with Interconnects in JP1.

MAINTENANCE PERIOD
 * US Pacific: May 25, 08:00 - May 25, 13:00
 * US Central: May 25, 10:00 - May 25, 15:00
 * US Eastern: May 25, 11:00 - May 25, 16:00
 * UTC: May 25, 15:00 - May 25, 20:00

Apr 23, 15:52 PST

System Metrics
Delays in A2P 10DLC T-Mobile Registrations and De-Registrations Subscribe
Update - Our engineers have identified the issues causing delays in A2P 10DLC
T-Mobile Registrations and De-Registrations. We will provide updates in 8 hours
or as soon as more information becomes available.
Apr 24, 2024 - 17:21 PDT
Update - Our engineers have identified the issues causing delays in A2P 10DLC
T-Mobile Registrations and De-Registrations. We will provide updates in 4 hours
or as soon as more information becomes available.
Apr 24, 2024 - 13:20 PDT
Identified - Our engineers have identified the issues causing delays in A2P
10DLC T-Mobile Registrations and De-Registrations. We will provide updates in 2
hours or as soon as more information becomes available.
Apr 24, 2024 - 11:20 PDT
Update - We are continuing our investigation and have discovered Programmable
Messaging - SMS is affected by delays in A2P 10DLC T-Mobile Registrations and
De-Registrations.
Apr 24, 2024 - 09:26 PDT
Investigating - Our monitoring systems have identified potential delays in A2P
10DLC T-Mobile Registrations and De-Registrations. Our engineering team has been
notified and is currently investigating the issue. We will provide updates in 1
hour or as soon as more information becomes available.
Apr 24, 2024 - 09:18 PDT
×

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Subscribe to updates for Delays in A2P 10DLC T-Mobile Registrations and
De-Registrations via email and/or text message. You'll receive email
notifications when incidents are updated, and text message notifications
whenever Twilio creates or resolves an incident.

VIA EMAIL:

VIA SMS:
Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra
(+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54)
Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43)
Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1)
Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia
(+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673)
Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon
(+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236)
Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242)
Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech
Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic
(+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372)
Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358)
France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia
(+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30)
Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502)
Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852)
Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland
(+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya
(+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996)
Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya
(+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853)
Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960)
Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230)
Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1)
Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977)
Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234)
Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama
(+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351)
Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40)
Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia
(+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232)
Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34)
Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1)
Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41)
Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga
(+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos
Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United
Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela
(+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen
(+967) Zambia (+260) Zimbabwe (+263)
Enter mobile number
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Japan SMS Carrier Maintenance - KDDI Subscribe
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 23, 2024 - 04:00 PDT
Scheduled - The KDDI network in Japan is conducting a series of planned
maintenances from 23 April 2024 at 04:00 PDT until 25 April 2024 at 14:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to and from KDDI Japan handsets.



Note, the maintenance will be carried out on each of the following dates and
times:



23 April 2024 at 04:00 PDT until 23 April 2024 at 14:00 PDT

24 April 2024 at 04:00 PDT until 24 April 2024 at 14:00 PDT

25 April 2024 at 04:00 PDT until 25 April 2024 at 14:00 PDT
Apr 23, 2024 04:00 - Apr 25, 2024 14:00 PDT
×

SUBSCRIBE TO INCIDENT

Subscribe to updates for Japan SMS Carrier Maintenance - KDDI via email and/or
text message. You'll receive email notifications when incidents are updated, and
text message notifications whenever Twilio creates or resolves an incident.

VIA EMAIL:

VIA SMS:
Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra
(+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54)
Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43)
Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1)
Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia
(+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673)
Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon
(+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236)
Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242)
Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech
Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic
(+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372)
Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358)
France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia
(+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30)
Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502)
Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852)
Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland
(+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya
(+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996)
Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya
(+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853)
Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960)
Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230)
Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1)
Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977)
Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234)
Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama
(+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351)
Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40)
Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia
(+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232)
Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34)
Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1)
Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41)
Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga
(+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos
Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United
Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela
(+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen
(+967) Zambia (+260) Zimbabwe (+263)
Enter mobile number
Edit number Send OTP

Enter the OTP sent
Resend OTP  in 30 seconds
To receive SMS updates, please verify your number. To proceed with just email
click ‘Subscribe’
Subscribe to Incident
Message and data rates may apply. By subscribing you agree to the Atlassian
Terms of Service, and the Atlassian Privacy Policy. This site is protected by
reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Russia SMS Carrier Maintenance - Tele2 Subscribe
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 01, 2024 - 13:00 PDT
Scheduled - The Tele2 network in Russia is conducting a series of planned
maintenances from 01 April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to Tele2 Russia handsets.



Note, the maintenance will be carried out on each of the following dates and
times:



01 April 2024 at 13:00 PDT until 01 April 2024 at 17:00 PDT


03 April 2024 at 13:00 PDT until 03 April 2024 at 17:00 PDT


08 April 2024 at 13:00 PDT until 08 April 2024 at 17:00 PDT


10 April 2024 at 13:00 PDT until 10 April 2024 at 17:00 PDT


15 April 2024 at 13:00 PDT until 15 April 2024 at 17:00 PDT


17 April 2024 at 13:00 PDT until 17 April 2024 at 17:00 PDT


22 April 2024 at 13:00 PDT until 22 April 2024 at 17:00 PDT


24 April 2024 at 13:00 PDT until 24 April 2024 at 17:00 PDT


29 April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT
Apr 1, 2024 13:00 - Apr 29, 2024 17:00 PDT
×

SUBSCRIBE TO INCIDENT

Subscribe to updates for Russia SMS Carrier Maintenance - Tele2 via email and/or
text message. You'll receive email notifications when incidents are updated, and
text message notifications whenever Twilio creates or resolves an incident.

VIA EMAIL:

VIA SMS:
Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra
(+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54)
Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43)
Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1)
Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia
(+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673)
Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon
(+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236)
Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242)
Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech
Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic
(+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372)
Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358)
France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia
(+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30)
Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502)
Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852)
Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland
(+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya
(+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996)
Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya
(+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853)
Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960)
Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230)
Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1)
Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977)
Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234)
Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama
(+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351)
Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40)
Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia
(+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232)
Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34)
Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1)
Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41)
Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga
(+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos
Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United
Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela
(+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen
(+967) Zambia (+260) Zimbabwe (+263)
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PROGRAMMABLE MESSAGING Degraded Performance
MMS Operational
SMS Degraded Performance
SMPP Operational
Messaging Channels Operational
Notify Operational
Conversations Operational
Messaging Insights Operational
Messaging Services Operational
Content API Operational
PROGRAMMABLE VOICE Operational
PSTN Operational
SIP Interface Operational
Client Web Operational
Client Mobile ? Operational
Conference ? Operational
Recording ? Operational
Queue ? Operational
Text-to-Speech ? Operational
Recording Transcriptions Operational
TwiML Operational
Voice Insights Operational
Speech Recognition Operational
Intelligence Operational
Pay Operational
Media Streams Operational
Dialogflow Operational
ACCOUNT SECURITY Operational
Authy 2FA Operational
Verify ? Operational
Authy App Operational
Lookup ? Operational
ELASTIC SIP TRUNKING Operational
Origination ? Operational
Termination Operational
FLEX Operational
TaskRouter ? Operational
Flex Application Platform Operational
Flex Insights Operational
Flex Agent Desktop Operational
Flex Queue Stats Operational
Flex Teams View Operational
Flex Admin Console Operational
Flex Routing Operational
Flex Conversations Operational
Flex Programmable Chat Operational
Flex Programmable Voice Operational
Proxy Operational
Flex Plugins Operational
Flex Billing Operational
INTERCONNECT Operational
PHONE NUMBERS ? Operational
PROGRAMMABLE CHAT Operational
PROGRAMMABLE VIDEO Operational
Group Rooms Operational
Peer-to-Peer Rooms Operational
Recordings Operational
Compositions Operational
Network Traversal Service ? Operational
Go Rooms Operational
PROXY Operational
SERVERLESS Operational
Studio Operational
Functions Operational
Assets Operational
TwiML Bins Operational
Sync Operational
DEVELOPER TOOLS Operational
Console Operational
Event Streams Operational
Debugger & Alarms Operational
Documentation Operational
REST API Operational
Bulk Export Operational
TWILIO PLATFORM Operational
Billing Operational
Customer Support Center ? Operational
Other Operational
Account Insights Operational
Trust Hub Operational
Organization Operational
CARRIER NETWORK Operational
SMS Long Code, North America Operational
MMS Long Code, North America Operational
SMS Short Code, North America Operational
MMS Short Code, North America Operational
SMS Toll-Free, North America Operational
MMS Toll-Free, North America Operational
Voice, North America Operational
Voice, Latin America Operational
SMS, Latin America Operational
Voice, APAC Operational
SMS, APAC Operational
MMS, APAC Operational
Voice, Europe Operational
SMS, Europe Operational
Voice, Middle East & Africa Operational
SMS, Middle East & Africa Operational
Verify Silent Network Auth Operational
Lookup Identity Match Operational
Lookup Line Type Intelligence [Legacy API] Operational
Lookup Line Type Intelligence [Twilio API] Operational
Lookup SIM Swap Operational
Legacy Identity MatchAndAttributes Operational
FRONTLINE Operational
INTERNET OF THINGS Operational
Programmable Wireless Operational
Super SIM Operational
Wireless Insights Operational
Operational
Degraded Performance
Partial Outage

Major Outage
Maintenance
Scheduled Maintenance
Russia SMS Carrier Maintenance - Megafon and Yota Apr 25, 2024 13:00-17:00 PDT
The Megafon and Yota network in Russia is conducting a planned maintenance from
25 April 2024 at 13:00 PDT until 25 April 2024 at 17:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to Megafon
and Yota Russia handsets.
Posted on Apr 24, 2024 - 02:18 PDT
United Kingdom Account Security Carrier Partner Maintenance - Vodafone UK Apr
25, 2024 13:15-23:00 PDT
Our carrier partner Vodafone UK is conducting an emergency maintenance from 25
April 2024 at 13:15 PDT until 25 April 2024 at 23:00 PDT. During the maintenance
window, there could be intermittent API request failures for Vodafone UK
customers.



Impacted Products: Verify Silent Network Auth, Legacy Identity
MatchAndAttributes
Posted on Apr 24, 2024 - 05:59 PDT
Turkey SMS Carrier Partner Maintenance Apr 25, 2024 15:00-15:15 PDT
Our SMS carrier partner in Turkey is conducting a planned maintenance from 25
April 2024 at 15:00 PDT until 25 April 2024 at 15:15 PDT. During the maintenance
window, there could be intermittent delays delivering SMS to Turkey handsets.
Posted on Apr 23, 2024 - 09:06 PDT
Multiple Destination SMS Carrier Partner Maintenance Apr 25, 2024 16:00-22:00
PDT
Our SMS carrier partner in the US and Puerto Rico is conducting a planned
maintenance from 25 April 2024 at 16:00 PDT until 25 April 2024 at 22:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to and from US and Puerto Rico handsets.
Posted on Apr 17, 2024 - 22:17 PDT
Russia SMS Carrier Maintenance - Megafon and Yota Apr 26, 2024 13:00-17:00 PDT
The Megafon and Yota network in Russia is conducting a planned maintenance from
26 April 2024 at 13:00 PDT until 26 April 2024 at 17:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to Megafon
and Yota Russia handsets.
Posted on Apr 24, 2024 - 02:19 PDT
United Kingdom Account Security Carrier Partner Maintenance - Vodafone Apr 27,
2024 13:15-21:00 PDT
Our carrier partner Vodafone United Kingdom is conducting a planned maintenance
from 27 April 2024 at 13:15 PDT until 27 April 2024 at 21:00 PDT. During the
maintenance window, there could be intermittent API request failures for
Vodafone United Kingdom customers.



Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Apr 22, 2024 - 17:15 PDT
France Voice Carrier Partner Maintenance Apr 29, 2024 13:00-17:00 PDT
Our Voice carrier partner in France is conducting a planned maintenance from 29
April 2024 at 13:00 PDT until 29 April 2024 at 17:00 PDT. During the maintenance
window, there could be call failures to and from a subset of France phone
numbers.
Posted on Apr 23, 2024 - 23:25 PDT
Twilio Interconnect Maintenance (Singapore) May 10, 2024 07:00-14:00 PDT
Twilio is conducting planned maintenance from 10 May 07:00 until 10 May 14:00
PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance
window there could be intermittent impact to services with Interconnects in SG1.
Posted on Apr 12, 2024 - 14:26 PDT
Twilio Voice Maintenance (Singapore) May 10, 2024 07:00-14:00 PDT
Twilio is conducting a planned maintenance from 10 May 07:00 until 10 May 14:00
PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance
window there could be intermittent impact on calls to and from Singapore.
Posted on Apr 12, 2024 - 14:26 PDT
Twilio Interconnect Maintenance (Singapore) May 11, 2024 09:00-14:00 PDT
Twilio is conducting planned maintenance from 11 May 09:00 until 11 May 14:00
PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance
window there could be intermittent impact to services with Interconnects in SG1.
Posted on Apr 12, 2024 - 15:05 PDT
Twilio Voice Maintenance (Singapore) May 11, 2024 09:00-14:00 PDT
Twilio is conducting a planned maintenance from 11 May 09:00 until 11 May 14:00
PDT on the Twilio Network Exchange in Singapore (SG1). During the maintenance
window there could be intermittent impact on calls to and from Singapore.
Posted on Apr 12, 2024 - 15:04 PDT
Twilio Interconnect Maintenance (Japan) May 24, 2024 06:00-13:00 PDT
Twilio is conducting planned maintenance from 24 May 06:00 until 24 May 13:00
PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window
there could be intermittent impact to services with Interconnects in JP1.
Posted on Apr 23, 2024 - 15:57 PDT
Twilio Interconnect Maintenance (Japan) May 25, 2024 08:00-13:00 PDT
Twilio is conducting planned maintenance from 25 May 08:00 until 25 May 13:00
PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window
there could be intermittent impact to services with Interconnects in JP1.
Posted on Apr 23, 2024 - 15:52 PDT
System Metrics Month Week Day
API Response Time - North America
422 ms
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:0025.
Apr02:0004:0006:0008:00050010001500
API Response Time - Europe
645 ms
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:0025.
Apr02:0004:0006:0008:0005001000
Past Incidents
Apr 24, 2024
Multiple Destination SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 24, 16:00 PDT
Scheduled - Our SMS carrier partner in the US and Puerto Rico is conducting a
planned maintenance from 24 April 2024 at 16:00 PDT until 24 April 2024 at 22:00
PDT. During the maintenance window, there could be intermittent delays
delivering SMS to and from US and Puerto Rico handsets.
Apr 17, 18:05 PDT
Multiple Destination Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 8, 13:00 PDT
Scheduled - Our Voice carrier partner in Germany and France is conducting a
series of planned maintenances from 08 April 2024 at 13:00 PDT until 24 April
2024 at 19:00 PDT. During the maintenance window, there could be intermittent
call disconnects or call failures to Twilio Germany mobile and landline phone
numbers, and from and to France toll free, mobile and landline phone numbers.



Note, the maintenance will be carried out on each of the following dates and
times:



08 April 2024 at 13:00 PDT until 08 April 2024 at 19:00 PDT

10 April 2024 at 13:00 PDT until 10 April 2024 at 19:00 PDT

15 April 2024 at 13:00 PDT until 15 April 2024 at 19:00 PDT

17 April 2024 at 13:00 PDT until 17 April 2024 at 19:00 PDT

22 April 2024 at 13:00 PDT until 22 April 2024 at 19:00 PDT

24 April 2024 at 13:00 PDT until 24 April 2024 at 19:00 PDT
Mar 29, 14:30 PDT
SMS Delivery Delays to Movistar Network in Argentina
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to Movistar Network in Argentina. This incident has been resolved.
Apr 24, 17:47 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to Movistar Network in Argentina. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2 hours or
as soon as more information becomes available.
Apr 24, 15:51 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
Movistar Network in Argentina. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 4 hours or as
soon as more information becomes available.
Apr 24, 13:20 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
Movistar Network in Argentina. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 2 hours or as
soon as more information becomes available.
Apr 24, 11:20 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
Movistar Network in Argentina. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 1 hour or as
soon as more information becomes available.
Apr 24, 09:24 PDT
Russia SMS Carrier Maintenance - Megafon and Yota
Completed - The scheduled maintenance has been completed.
Apr 24, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 24, 13:00 PDT
Scheduled - The Megafon and Yota networks in Russia are conducting an emergency
maintenance from 24 April 2024 at 13:00 PDT until 24 April 2024 at 17:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to Megafon and Yota Russia handsets.
Apr 23, 06:50 PDT
Russia SMS Carrier Maintenance - Motiv
Completed - The scheduled maintenance has been completed.
Apr 24, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 24, 11:20 PDT
Scheduled - The Motiv network in Russia is conducting an emergency maintenance
from 24 April 2024 at 11:20 PDT until 24 April 2024 at 17:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to Motiv
Russia handsets.
Apr 24, 05:03 PDT
SMS Delivery Report Delays to Multiple Networks in the US From a Subset of
Shortcodes
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to multiple networks in the US from a subset of short-codes. This
incident has been resolved.
Apr 24, 13:58 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to multiple networks in the US from a subset of short codes. We will
continue monitoring the service to ensure a full recovery. We will provide
another update in 2 hours or as soon as more information becomes available.
Apr 24, 11:53 PDT
Update - We are continuing to investigate this issue.
Apr 24, 11:52 PDT
Update - We are experiencing SMS delivery delays when sending messages to
multiple networks in the US from a subset of short-codes. Our engineers are
working with our carrier partner to resolve the issue. We will provide another
update in 1 hours or as soon as more information becomes available.
Apr 24, 10:10 PDT
Investigating - We are experiencing delays in receiving message delivery reports
to multiple networks in the US from a subset of short-codes. Our engineers are
working with our carrier partner to resolve the issue. We will provide another
update in 1 hour or as soon as more information becomes available.
Apr 24, 09:57 PDT
SMS Delivery Delays to Bangalink Network in Bangladesh
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to Bangalink and GrameenPhone networks in Bangladesh. This incident has
been resolved.
Apr 24, 11:59 PDT
Update - We are observing recovery in SMS delivery delays when sending messages
to Bangalink and GrameenPhone networks in Bangladesh. We will continue
monitoring the service to ensure a full recovery. We will provide another update
in 2 hours or as soon as more information becomes available.
Apr 24, 11:58 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to Bangalink and GrameenPhone networks in Bangladesh. We will continue
monitoring the service to ensure a full recovery. We will provide another update
in 2 hours or as soon as more information becomes available.
Apr 24, 09:48 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
Bangalink network in Bangladesh. Our engineers continue to work with our carrier
partner to resolve the issue. We will provide another update in 4 hours or as
soon as more information becomes available.
Apr 24, 07:17 PDT
Update - We continue experiencing SMS delivery delays when sending messages to
Bangalink network in Bangladesh. Our engineers continue to work with our carrier
partner to resolve the issue. We will provide another update in 2 hours or as
soon as more information becomes available.
Apr 24, 04:45 PDT
Investigating - We continue experiencing SMS delivery delays when sending
messages to Bangalink network in Bangladesh. Our engineers continue to work with
our carrier partner to resolve the issue. We will provide another update in 1
hour or as soon as more information becomes available.
Apr 24, 03:59 PDT
Update - We are still observing recovery in SMS delivery delays when sending
messages to Bangalink network in Bangladesh. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2 hours or
as soon as more information becomes available.
Apr 24, 02:03 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to Bangalink network in Bangladesh. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2 hours or
as soon as more information becomes available.
Apr 24, 00:07 PDT
Update - We continue experiencing SMS delivery delays when sending messages to
Bangalink network in Bangladesh. Our engineers continue to work with our carrier
partner to resolve the issue. We will provide another update in 4 hours or as
soon as more information becomes available.
Apr 23, 19:52 PDT
Update - We are experiencing SMS delivery delays when sending messages to
Bangalink network in Bangladesh. Our engineers continue to work with our carrier
partner to resolve the issue. We will provide another update in 2 hours or as
soon as more information becomes available.
Apr 23, 17:53 PDT
Investigating - We continue to experience SMS delivery delays when sending
messages to Bangalink network in Bangladesh. Our engineers are working with our
carrier partner to resolve the issue. We will provide another update in 1 hour
or as soon as more information becomes available.
Apr 23, 17:11 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to Bangalink network in Bangladesh. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2 hours or
as soon as more information becomes available.
Apr 23, 15:25 PDT
Update - We continue to experience SMS delivery delays when sending messages to
Bangalink and GrameenPhone networks in Bangladesh. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
4 hours or as soon as more information becomes available.
Apr 23, 12:54 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
Bangalink and GrameenPhone networks in Bangladesh. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
2 hours or as soon as more information becomes available.
Apr 23, 11:05 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
Bangalink and GrameenPhone networks in Bangladesh. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
1 hour or as soon as more information becomes available.
Apr 23, 09:58 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to Bangalink network in Bangladesh. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2 hours or
as soon as more information becomes available.
Apr 23, 07:57 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
Bangalink network in Bangladesh. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 8 hours or as
soon as more information becomes available.
Apr 23, 07:26 PDT
Update - We are experiencing SMS delivery delays when sending messages to
Bangalink network in Bangladesh. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 4 hours or as
soon as more information becomes available.
Apr 23, 03:20 PDT
Update - We are experiencing SMS delivery delays when sending messages to
Bangalink network in Bangladesh. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 2 hours or as
soon as more information becomes available.
Apr 23, 01:30 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
Bangalink network in Bangladesh. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 1 hour or as
soon as more information becomes available.
Apr 23, 00:32 PDT
SMS Delivery Delays to Telenor Network in Myanmar
Resolved - We are no longer experiencing SMS delivery delays to Telenor network
in Myanmar. This incident has been resolved.
Apr 24, 09:42 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to Telenor network in Myanmar. We will continue monitoring the service
to ensure a full recovery. We will provide another update in 2 hours or as soon
as more information becomes available.
Apr 24, 07:36 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
Telenor network in Myanmar. Our engineers are working with our carrier partner
to resolve the issue. We will provide another update in 1 hour or as soon as
more information becomes available.
Apr 24, 06:27 PDT
Russia SMS Carrier Maintenance - Motiv
Completed - This particular maintenance has been rescheduled, we will update you
with the new time frame.
Previous notification:
The Motiv network in Russia is conducting an emergency maintenance from 24 April
2024 at 15:00 PDT until 24 April 2024 at 17:00 PDT. During the maintenance
window, there could be intermittent delays delivering SMS to Motiv Russia
handsets.
Apr 24, 04:58 PDT
Scheduled - The Motiv network in Russia is conducting an emergency maintenance
from 24 April 2024 at 15:00 PDT until 24 April 2024 at 17:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to Motiv
Russia handsets.
Apr 24, 05:40 PDT
Apr 23, 2024
SMS Delivery Delays to Orange Network in Burkina Faso
Resolved - We are no longer experiencing SMS delivery delays to Orange Network
in Burkina Faso. This incident has been resolved.
Apr 23, 16:59 PDT
Monitoring - We are observing recovery in SMS delivery delays to Orange Network
in Burkina Faso. We will continue monitoring the service to ensure a full
recovery. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 23, 15:22 PDT
Update - We are still experiencing SMS delivery delays to Orange Network in
Burkina Faso. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 2 hours or as soon as more information
becomes available.
Apr 23, 14:03 PDT
Investigating - We are experiencing SMS delivery delays to Orange Network in
Burkina Faso. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 1 hour or as soon as more information
becomes available.
Apr 23, 13:15 PDT
SMS Delivery Delays to Small US Carriers in the US From a Subset of Short Codes
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to small US carriers in the US from a subset of short codes. This
incident has been resolved.
Apr 23, 12:06 PDT
Update - We are still observing recovery in SMS delivery delays when sending
messages to small US carriers in the US from a subset of short codes. We will
continue monitoring the service to ensure a full recovery. We will provide
another update in 2 hours or as soon as more information becomes available.
Apr 23, 09:45 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to small US carriers in the US from a subset of short codes. We will
continue monitoring the service to ensure a full recovery. We will provide
another update in 2 hours or as soon as more information becomes available.
Apr 23, 07:38 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
small US carriers in the US from a subset of short codes. Our engineers are
working with our carrier partners to resolve the issue. We will provide another
update in 1 hour or as soon as more information becomes available.
Apr 23, 06:33 PDT
SMS Delivery Delays To Vodacom Network In South Africa via Subset of Domestic
Longcodes
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to Vodacom network in South Africa via subset of domestic long codes.
This incident has been resolved.
Apr 23, 10:52 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to Vodacom network in South Africa via subset of domestic long codes.
We will continue monitoring the service to ensure a full recovery. We will
provide another update in 2 hours or as soon as more information becomes
available.
Apr 23, 09:01 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
Vodacom network in South Africa via Subset of Domestic longcodes. Our engineers
are working with our carrier partner to resolve the issue. We will provide
another update in 24 hours or as soon as more information becomes available.
Apr 23, 00:36 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
Vodacom network in South Africa via Subset of Domestic longcodes. Our engineers
are working with our carrier partner to resolve the issue. We will provide
another update in 16 hours or as soon as more information becomes available.
Apr 22, 09:00 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to Vodacom Network in South Africa via Subset of Domestic Longcodes.
Our engineers are working with our carrier partner to resolve the issue. We will
provide another update in 8 hours or as soon as more information becomes
available.
Apr 22, 01:00 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to Vodacom Network in South Africa via Subset of Domestic Longcodes.
Our engineers are working with our carrier partner to resolve the issue. We will
provide another update in 4 hours or as soon as more information becomes
available.
Apr 21, 21:03 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to Vodacom Network in South Africa via Subset of Domestic Longcodes.
Our engineers are working with our carrier partner to resolve the issue. We will
provide another update in 2 hours or as soon as more information becomes
available.
Apr 21, 19:03 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
Vodacom Network in South Africa via Subset of Domestic Longcodes. Our engineers
are working with our carrier partner to resolve the issue. We will provide
another update in 1 hour or as soon as more information becomes available.
Apr 21, 18:03 PDT
SMS Delivery Failures to Glo Network in Nigeria
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to Glo network in Nigeria. This incident has been resolved.
Apr 23, 09:40 PDT
Monitoring - We are observing successful SMS delivery to Glo network in Nigeria.
We will continue to monitor to ensure full service recovery. We expect to
provide another update in 2 hours or as soon as more information becomes
available.
Apr 23, 07:44 PDT
Update - We are still experiencing SMS delivery failures to Glo Network in
Nigeria. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 16 hours or as soon as more information
becomes available.
Apr 23, 04:09 PDT
Update - We are still experiencing SMS delivery failures to Glo Network in
Nigeria. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 8 hours or as soon as more information
becomes available.
Apr 22, 20:37 PDT
Update - We are still experiencing SMS delivery failures to Glo Network in
Nigeria. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 4 hours or as soon as more information
becomes available.
Apr 22, 16:44 PDT
Update - We are continuing to experience SMS delivery failures to Glo Network in
Nigeria. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 2 hours or as soon as more information
becomes available.
Apr 22, 14:58 PDT
Investigating - We are experiencing SMS delivery failures to Glo Network in
Nigeria. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 1 hour or as soon as more information
becomes available.
Apr 22, 14:17 PDT
New Zealand Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 23, 01:00 PDT
Scheduled - Our Voice carrier partner in New Zealand is conducting an emergency
maintenance from 23 April 2024 at 01:00 PDT until 23 April 2024 at 09:00 PDT.
During the maintenance window, there could be intermittent call disconnects or
call failures to Twilio New Zealand phone numbers.
Apr 22, 23:37 PDT
Event Streams E2E Product Tests Failing
Resolved - Twilio Streams E2E product tests were degraded for 1 hour and 32
minutes between 03:54 and 05:26 Pacific Time on 04/23/2024. During this period
of time, customers may have experienced delays when creating new subscriptions.
The issue has now been resolved.
Apr 23, 08:31 PDT
Mexico SMS Carrier Maintenance - AT&T
Completed - The scheduled maintenance has been completed.
Apr 23, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 22, 22:00 PDT
Scheduled - The AT&T network in Mexico is conducting an emergency maintenance
from 22 April 2024 at 22:00 PDT until 23 April 2024 at 05:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to and
from AT&T Mexico handsets.
Apr 19, 13:23 PDT
Apr 22, 2024
Russia SMS Carrier Maintenance - MTN
Completed - The scheduled maintenance has been completed.
Apr 22, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 22, 21:30 PDT
Scheduled - The MTN network in Russia is conducting a planned maintenance from
22 April 2024 at 21:30 PDT until 22 April 2024 at 23:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to MTN
Russia handsets.
Apr 20, 00:53 PDT
US and Puerto Rico SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 22, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 22, 16:00 PDT
Scheduled - Our SMS carrier partner in the US and Puerto Rico is conducting a
planned maintenance from 22 April 2024 at 16:00 PDT until 22 April 2024 at 21:00
PDT. During the maintenance window, there could be intermittent delays
delivering SMS to and from US and Puerto Rico handsets.
Apr 15, 06:33 PDT
France SMS Carrier Maintenance - Bouygues Telecom
Completed - The scheduled maintenance has been completed.
Apr 22, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 22, 14:00 PDT
Scheduled - The Bouygues Telecom network in France is conducting a planned
maintenance from 22 April 2024 at 14:00 PDT until 22 April 2024 at 21:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to and from Bouygues Telecom France handsets.
Apr 15, 00:05 PDT
Call Failures to a Subset of Twilio Phone Numbers in Thailand
Resolved - We are no longer observing call failures to a subset of Twilio phone
numbers in Thailand. This incident has been resolved.
Apr 22, 19:11 PDT
Update - We are observing call failures to a subset of Twilio phone numbers in
Thailand. We are continuing to work with our carrier partner to resolve the
issue. We expect to provide another update in 4 hours or as soon as more
information becomes available.
Apr 22, 17:35 PDT
Investigating - We are continuing to observe call failures to a subset of Twilio
phone numbers in Thailand. We are currently working with our carrier partner to
resolve the issue. We expect to provide another update in 2 hours or as soon as
more information becomes available.
Apr 22, 15:53 PDT
Update - We are continuing to monitor recovery for call failures to a subset of
Twilio phone numbers in Thailand. We expect to provide another update in 4 hours
or as soon as more information becomes available.
Apr 22, 12:39 PDT
Monitoring - We have started seeing recovery for call failures to a subset of
Twilio phone numbers in Thailand. We will continue to monitor to ensure a full
recovery. We expect to provide another update in 2 hours or as soon as more
information becomes available.
Apr 22, 10:26 PDT
Update - We are observing call failures to a subset of Twilio phone numbers in
Thailand. We are currently working with our carrier partner to resolve the
issue. We expect to provide another update in 2 hours or as soon as more
information becomes available.
Apr 22, 08:24 PDT
Investigating - We are observing call failures to a subset of Twilio phone
numbers in Thailand. We are currently working with our carrier partner to
resolve the issue. We expect to provide another update in 1 hour or as soon as
more information becomes available.
Apr 22, 07:19 PDT
Russia SMS Carrier Maintenance - K-Telecom and KTK Telecom
Completed - The scheduled maintenance has been completed.
Apr 22, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 22, 15:00 PDT
Scheduled - The K-Telecom and KTK Telecom networks in Russia are conducting a
planned maintenance from 22 April 2024 at 15:00 PDT until 22 April 2024 at 18:00
PDT. During the maintenance window, there could be intermittent delays
delivering SMS to K-Telecom and KTK Telecom Russia handsets.
Apr 21, 07:28 PDT
Russia SMS Carrier Maintenance - Beeline
Completed - The scheduled maintenance has been completed.
Apr 22, 17:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 22, 13:00 PDT
Scheduled - The Beeline network in Russia is conducting a planned maintenance
from 22 April 2024 at 13:00 PDT until 22 April 2024 at 17:40 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to Beeline
Russia handsets.
Apr 19, 10:52 PDT
SMS Delivery Delays To Vala Network In Kosovo
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to Vala Network in Kosovo. This incident has been resolved.
Apr 22, 14:47 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to Vala Network in Kosovo. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 22, 12:55 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
Vala network in Kosovo. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 4 hours or as soon as more
information becomes available.
Apr 22, 09:03 PDT
Update - We are experiencing SMS delivery delays when sending messages to Vala
network in Kosovo. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 22, 07:02 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
Vala Network in Kosovo. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 1 hour or as soon as more
information becomes available.
Apr 22, 06:02 PDT
SMS Delivery Delays To MCI Network In Iran
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to MCI network in Iran. This incident has been resolved.
Apr 22, 14:24 PDT
Update - We continue observing recovery in SMS delivery delays when sending
messages to MCI network in Iran. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 22, 12:14 PDT
Update - We continue observing recovery in SMS delivery delays when sending
messages to MCI network in Iran. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 22, 09:53 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to MCI network in Iran. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 22, 07:50 PDT
Update - We continue to experience SMS delivery delays when sending messages to
MCI Network in Iran. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 4 hours or as soon as more
information becomes available.
Apr 22, 03:34 PDT
Update - We continue to experience SMS delivery delays when sending messages to
MCI Network in Iran. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 22, 01:58 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
MCI Network in Iran. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 1 hour or as soon as more
information becomes available.
Apr 22, 01:04 PDT
SMS and MMS Delivery Delays to T-Mobile network In US via Subset of Short codes
Resolved - We are no longer experiencing SMS and MMS delivery delays when
sending messages to T-Mobile network in US via Subset of Short codes. This
incident has been resolved.
Apr 22, 13:58 PDT
Monitoring - We are observing recovery in SMS and MMS delivery delays when
sending messages to T-Mobile network In US via Subset of Short codes. We will
continue monitoring the service to ensure a full recovery. We will provide
another update in 2 hours or as soon as more information becomes available.
Apr 22, 12:11 PDT
Update - We are observing recovery in SMS delivery delays however, we continue
to experience MMS delivery delays when sending messages to T-Mobile network In
US via Subset of Short codes. Our engineers are working with our carrier partner
to resolve the issue. We will provide another update in 8 hours or as soon as
more information becomes available.
Apr 22, 04:14 PDT
Update - We are continuing to experience SMS and MMS delivery delays when
sending messages to T-Mobile network In US via Subset of Short codes. Our
engineers are working with our carrier partner to resolve the issue. We will
provide another update in 4 hours or as soon as more information becomes
available.
Apr 22, 00:19 PDT
Update - We are continuing to experience SMS and MMS delivery delays when
sending messages to T-Mobile network In US via Subset of Short codes. Our
engineers are working with our carrier partner to resolve the issue. We will
provide another update in 2 hours or as soon as more information becomes
available.
Apr 21, 22:18 PDT
Investigating - We are experiencing SMS and MMS delivery delays when sending
messages to T-Mobile network In US via Subset of Short codes. Our engineers are
working with our carrier partner to resolve the issue. We will provide another
update in 1 hour or as soon as more information becomes available.
Apr 21, 21:18 PDT
SMS Delivery Delays To MPT Network In Myanmar
Resolved - We are no longer experiencing SMS delivery delays to the MPT network
in Myanmar. This incident has been resolved.
Apr 22, 13:54 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to MPT network In Myanmar. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 22, 12:03 PDT
Update - We are continuing to investigate an issue with SMS delivery delays to
the MPT network In Myanmar. We expect to provide another update in 16 hours or
as soon as more information becomes available.
Apr 21, 22:18 PDT
Update - We are continuing to investigate an issue with SMS delivery delays to
the MPT network In Myanmar. We expect to provide another update in 8 hours or as
soon as more information becomes available.
Apr 21, 14:20 PDT
Update - We are still investigating an issue with sms delivery delays to the MPT
network In Myanmar. We expect to provide another update in 4 hours or as soon as
more information becomes available.
Apr 21, 10:38 PDT
Update - We are currently investigating an issue with sms delivery delays to the
MPT network In Myanmar. We expect to provide another update in 2 hours or as
soon as more information becomes available.
Apr 21, 08:44 PDT
Investigating - We are currently investigating an issue with sms delivery delays
to the MPT network In Myanmar. We expect to provide another update in 1 hour or
as soon as more information becomes available.
Apr 21, 07:53 PDT
Inbound Call Failures to Twilio Korean Phone Numbers
Resolved - We're addressing inbound call failures to Twilio Korean numbers. Our
team is in action to fix this and have reached out to those affected with
updates. We appreciate your patience and are committed to resolving this
quickly. We will resolve this post.
Apr 22, 13:13 PDT
Update - We continue to experience inbound call failures to Twilio Korean phone
numbers. We are actively working with our carrier partner to resolve the issue.
We expect to provide another update in 24 hours or as soon as more information
becomes available.
Apr 20, 09:30 PDT
Update - We continue experiencing inbound call failures to Twilio Korean phone
numbers. We are actively working with our carrier partner to resolve the issue.
We expect to provide another update in 24 hours or as soon as more information
becomes available.
Apr 19, 09:24 PDT
Update - We continue experiencing inbound call failures to Twilio Korean phone
numbers. We are actively working with our carrier partner to resolve the issue.
We expect to provide another update in 24 hours or as soon as more information
becomes available.
Apr 18, 09:27 PDT
Update - We continue experiencing inbound call failures to Twilio Korean phone
numbers. We are actively working with our carrier partner to resolve the issue.
We expect to provide another update in 24 hours or as soon as more information
becomes available.
Apr 17, 09:29 PDT
Update - We continue experiencing inbound call failures to Twilio Korean phone
numbers. We are actively working with our carrier partner to resolve the issue.
We expect to provide another update in 24 hours or as soon as more information
becomes available.
Apr 16, 09:32 PDT
Update - We continue experiencing inbound call failures to Twilio Korean phone
numbers. We are actively working with our carrier partner to resolve the issue.
We expect to provide another update in 24 hours or as soon as more information
becomes available.
Apr 15, 09:36 PDT
Update - We continue experiencing inbound call failures to Twilio Korean phone
numbers. We are actively working with our carrier partner to resolve the issue.
We expect to provide another update in 24 hours or as soon as more information
becomes available.
Apr 14, 09:36 PDT
Update - We are continuing to work on a fix for this issue.
Apr 13, 09:41 PDT
Update - We continue to experience inbound call failures to Twilio Korean phone
numbers. We are actively working with our carrier partner to resolve the issue.
We expect to provide another update in 24 hours or as soon as more information
becomes available.
Apr 13, 09:40 PDT
Update - We are continuing to experience inbound call failures to Twilio Korean
phone numbers. We are actively working with our carrier partner to resolve the
issue. We expect to provide another update in 24 hours or as soon as more
information becomes available.
Apr 12, 08:38 PDT
Update - We are continuing to experience inbound call failures to Twilio Korean
phone numbers. We are actively working with our carrier partner to resolve the
issue. We expect to provide another update in 24 hours or as soon as more
information becomes available.
Apr 11, 08:38 PDT
Update - We are continuing to experience inbound call failures to Twilio Korean
phone numbers. We are actively working with our carrier partner to resolve the
issue. We expect to provide another update in 16 hours or as soon as more
information becomes available.
Apr 10, 16:40 PDT
Update - We are continuing to experience inbound call failures to Twilio Korean
phone numbers. We are actively working with our carrier partner to resolve the
issue. We expect to provide another update in 8 hours or as soon as more
information becomes available.
Apr 10, 08:53 PDT
Update - We are continuing to experience inbound call failures to Twilio Korean
phone numbers. We are actively working with our carrier partner to resolve the
issue. We expect to provide another update in 4 hours or as soon as more
information becomes available.
Apr 10, 04:53 PDT
Update - We are continuing to experience inbound call failures to Twilio Korean
phone numbers. We are actively working with our carrier partner to resolve the
issue. We expect to provide another update in 2 hours or as soon as more
information becomes available.
Apr 10, 03:07 PDT
Identified - The issue causing inbound call failures to Twilio Korean phone
numbers has been identified. We are actively working with our carrier partner to
resolve the issue. We expect to provide another update in 1 hour or as soon as
more information becomes available.
Apr 10, 02:17 PDT
Errors for WhatsApp Messages
Resolved - WhatsApp continues to operate normally. This issue has been resolved.
Apr 22, 12:30 PDT
Monitoring - WhatsApp is now operating normally. We will continue to monitor for
system stability. We'll provide another update in 30 minutes or as soon as more
information becomes available.
Apr 22, 12:01 PDT
Update - We continue investigating elevated errors for WhatsApp messages. Our
engineers are working to identify and remediate the issue, and we will provide
another update in 2 hours or as soon as more information becomes available.
Apr 22, 09:59 PDT
Update - We are currently investigating elevated errors for WhatsApp messages.
Our engineers are working to identify and remediate the issue, and we will
provide another update in 1 hour or as soon as more information becomes
available.
Apr 22, 08:57 PDT
Investigating - Our monitoring systems have detected a potential issue with
WhatsApp. Our engineering team has been alerted and is actively investigating.
We will update as soon as we have more information.
Apr 22, 08:06 PDT
Inbound and Outbound Call Failures
Resolved - Flex and conference calls have been resolved and are operating
normally at this time.
Apr 22, 11:05 PDT
Monitoring - Flex and conference calls are now operating normally. We will
continue to monitor for system stability. We’ll provide another update in 30
minutes or as soon as more information becomes available.
Apr 22, 10:31 PDT
Update - Baseline call functionality has been restored and is operating
normally. Users should experience no issues with standard voice calls. Engineers
have identified an issue where the number of actual participants in a conference
call may not sync correctly, leading to discrepancies, and this could be the
cause of continued voice impact. The team is working to identify a path to
safely resolve the discrepancies. Flex users should not be experiencing any
issues any longer. Engineering teams are continuing to investigate any
individual customer reports on poor call quality issues. We will provide another
update in 30 minutes or as soon as we have more information available.
Apr 22, 10:02 PDT
Update - Currently, our baseline call functionality has been restored and is
operating normally. Users should experience no issues with standard voice calls.
We are also fully recovered on both inbound and outbound Flex calls. Our team is
working diligently to resolve any residual issues to minimize any disruption to
our users. We will provide another update in 30 minutes or as soon as more
information becomes available.
Apr 22, 09:29 PDT
Update - We continue investigating a service interruption affecting Twilio Voice
services, impacting both inbound and outbound calls, including calls with Flex
Services. Customers may experience degraded audio quality or difficulties
connecting new calls. Our engineering team is actively working on identifying
and resolving the cause. We aim to provide another update within 30 minutes or
as soon as more information becomes available.
Apr 22, 08:55 PDT
Update - We are currently investigating a service interruption affecting Twilio
Voice services, impacting both inbound and outbound calls, including calls with
Flex Services. Customers may experience degraded audio quality or difficulties
connecting new calls. Our engineering team is actively working on identifying
and resolving the cause. We aim to provide another update within 30 minutes or
as soon as more information becomes available.
Apr 22, 08:25 PDT
Investigating - Our monitoring systems have detected a potential issue with
inbound and outbound calls. Our engineering team has been alerted and is
actively investigating. We will update as soon as we have more information.
Apr 22, 08:01 PDT
Sri Lanka SMS Carrier Maintenance - Hutch
Completed - The scheduled maintenance has been completed.
Apr 22, 10:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 22, 10:30 PDT
Scheduled - The Hutch network in Sri Lanka is conducting an emergency
maintenance from 22 April 2024 at 10:30 PDT until 22 April 2024 at 10:45 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to Hutch Sri Lanka handsets.
Apr 22, 08:07 PDT
SMS Delivery Receipt Delay's To Verizon network in US via subset of Short Codes
Resolved - We are no longer experiencing delays in receiving message delivery
reports when sending messages to Verizon network in US via subset of Short
Codes. This incident has been resolved.
Apr 22, 05:49 PDT
Monitoring - We are observing recovery in receiving message delivery receipt
when sending messages to Verizon network in US via subset of Short Codes. We
will continue monitoring the service to ensure a full recovery. We will provide
another update in 2 hours or as soon as more information becomes available.
Apr 22, 03:59 PDT
Update - We are continuing to experience delays in receiving message delivery
reports when sending messages to Verizon network in US via subset of Short
Codes. Our engineers are working with our carrier partner to resolve the issue.
We will provide another update in 4 hours or as soon as more information becomes
available.
Apr 22, 00:25 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to Verizon network in US via subset of Short Codes. Our engineers are
working with our carrier partner to resolve the issue. We will provide another
update in 2 hours or as soon as more information becomes available.
Apr 21, 22:27 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
Verizon network in US via subset of Short Codes. Our engineers are working with
our carrier partner to resolve the issue. We will provide another update in 1
hour or as soon as more information becomes available.
Apr 21, 21:27 PDT
SMS Delivery Receipt Delay's To Multiple US Networks via Subset of Short Codes
Resolved - We are no longer experiencing delays in receiving message delivery
reports when sending to Multiple US Networks via Subset of Short Codes. This
incident has been resolved.
Apr 22, 05:10 PDT
Monitoring - We are observing recovery in receiving message delivery receipt
when sending to Multiple US Networks via Subset of Short Codes. We will continue
monitoring the service to ensure a full recovery. We will provide another update
in 2 hours or as soon as more information becomes available.
Apr 22, 03:30 PDT
Update - We are continuing to experience delays in receiving message delivery
reports when sending to Multiple US Networks via Subset of Short Codes. Our
engineers are working with our carrier partner to resolve the issue. We expect
to provide another update in 4 hours or as soon as more information becomes
available.
Apr 22, 00:42 PDT
Update - We are continuing to experience delays in receiving message delivery
reports when sending to Multiple US Networks via Subset of Short Codes. Our
engineers are working with our carrier partner to resolve the issue. We expect
to provide another update in 2 hours or as soon as more information becomes
available.
Apr 21, 22:45 PDT
Investigating - We are experiencing delays in receiving message delivery receipt
when sending to Multiple US Networks via Subset of Short Codes. Our engineers
are working with our carrier partner to resolve the issue. We expect to provide
another update in 1 hour or as soon as more information becomes available.
Apr 21, 21:46 PDT
Apr 21, 2024
Canada API Errors
Resolved - The issue affecting Bell, Virgin Mobile, and Lucky accounts has been
resolved, and the service is functioning normally at this time.
Apr 21, 15:03 PDT
Monitoring - We have started seeing recovery for API error that are affecting
Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or
MNO. We will continue to monitor to ensure a full recovery. We expect to provide
another update in 2 hours or as soon as more information becomes available.
Apr 21, 13:21 PDT
Update - We have identified the api errors that are affecting Bell, Virgin
Mobile, and Lucky accounts. There is no impact on other services or MNO. We
continue to monitor the recovery with the provider. We expect to provide another
update in 4 hours or as soon as more information becomes available.
Apr 21, 09:56 PDT
Identified - We have identified the api errors that are affecting Bell, Virgin
Mobile, and Lucky accounts. There is no impact on other services or MNO. We
continue to monitor the recovery with the provider. We expect to provide another
update in 2 hours or as soon as more information becomes available.
Apr 21, 08:00 PDT
Update - We are still investigating api errors that are affecting Bell, Virgin
Mobile, and Lucky accounts. There is no impact on other services or MNO. We
expect to provide another update in 2 hours or as soon as more information
becomes available.
Apr 21, 07:50 PDT
Investigating - We are currently investigating api error that are affecting
Bell, Virgin Mobile, and Lucky accounts are affected. There is no impact on
other services or MNO
Apr 21, 06:55 PDT
SMS Delivery Delays to Appalachian Wireless Network in the US
Resolved - We have observed a full recovery of SMS delivery delays when sending
messages to Appalachian Wireless Network in the US over short-codes, long-codes
and Toll-free numbers. The incident is now resolved.
Apr 21, 07:10 PDT
Update - We are observing recovery in SMS delivery delays when sending messages
to Appalachian Wireless Network in the US over short-codes, long-codes and
Toll-free numbers. We will continue monitoring the service to ensure a full
recovery. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 21, 07:03 PDT
Update - We are observing recovery in SMS delivery delays when sending messages
to Appalachian Wireless Network in the US over short-codes, long-codes and
Toll-free numbers. We will continue monitoring the service to ensure a full
recovery. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 21, 04:49 PDT
Monitoring - We continue experiencing SMS delivery delays when sending messages
to Appalachian Wireless Network in the US over short-codes, long-codes and
Toll-free numbers. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 16 hours or as soon as more
information becomes available.
Apr 21, 00:54 PDT
Update - We continue experiencing SMS delivery delays when sending messages to
Appalachian Wireless Network in the US over short-codes, long-codes and
Toll-free numbers. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 8 hours or as soon as more
information becomes available.
Apr 20, 16:57 PDT
Update - We continue experiencing SMS delivery delays when sending messages to
Appalachian Wireless Network in the US over short-codes, long-codes and
Toll-free numbers. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 4 hours or as soon as more
information becomes available.
Apr 20, 12:57 PDT
Update - We continue experiencing SMS delivery delays when sending messages to
Appalachian Wireless Network in the US over short-codes, long-codes and
Toll-free numbers. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 20, 10:57 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
Appalachian Wireless Network in the US over short-codes, long-codes and
Toll-free numbers. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 1 hour or as soon as more
information becomes available.
Apr 20, 09:52 PDT
SMS Delivery Delays to MCI Network in Iran
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to MCI Network in Iran. This incident has been resolved.
Apr 21, 00:34 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to MCI Network in Iran. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 20, 23:03 PDT
Update - We continue experiencing SMS delivery delays when sending messages to
MCI Network in Iran. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 8 hours or as soon as more
information becomes available.
Apr 20, 15:03 PDT
Update - We continue experiencing SMS delivery delays when sending messages to
MCI Network in Iran. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 4 hours or as soon as more
information becomes available.
Apr 20, 11:03 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
MCI Network in Iran. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 20, 09:03 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
MCI Network in Iran. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 1 hour or as soon as more
information becomes available.
Apr 20, 08:06 PDT
SMS Delivery Failures To And From Multiple Networks In US Via A Subset Of Short
Codes
Resolved - We are no longer experiencing SMS delivery failures to and from
multiple networks in US via a subset of short codes. This incident has been
resolved.
Apr 21, 00:32 PDT
Update - We are observing recovery in SMS Delivery Failures To And From Multiple
Networks In US Via A Subset Of Short Codes. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2 hours or
as soon as more information becomes available.
Apr 20, 23:25 PDT
Monitoring - We are observing recovery in SMS Delivery Failures To And From
Multiple Networks In US Via A Subset Of Short Codes. We will continue monitoring
the service to ensure a full recovery. We will provide another update in 30
minutes or as soon as more information becomes available.
Apr 20, 22:55 PDT
Investigating - We are experiencing SMS Delivery Failures To And From Multiple
Networks In US Via A Subset Of Short Codes. Our engineers are working with our
carrier partner to resolve the issue. We expect to provide another update in 1
hours or as soon as more information becomes available.
Apr 20, 21:56 PDT
Apr 20, 2024
Call Failures to a Subset of Twilio Phone Numbers in Indonesia
Resolved - The issue affecting calls to a subset of Twilio phone numbers in
Indonesia has been resolved, and the service is functioning normally at this
time.
Apr 20, 12:40 PDT
Monitoring - We have started seeing recovery for calls to a subset of Twilio
phone numbers in Indonesia. We will continue to monitor to ensure a full
recovery. We expect to provide another update in 2 hours or as soon as more
information becomes available.
Apr 20, 10:40 PDT
Update - We continue to experience call failures to a subset of Twilio phone
numbers in Indonesia. We are currently working with our carrier partner to
resolve the issue. We expect to provide another update in 4 hours or as soon as
more information becomes available.
Apr 20, 08:54 PDT
Update - We continue observing call failures to a subset of Twilio phone numbers
in Indonesia. We are currently working with our carrier partner to resolve the
issue. We expect to provide another update in 2 hours or as soon as more
information becomes available.
Apr 20, 06:54 PDT
Investigating - We are observing call failures to a subset of Twilio phone
numbers in Indonesia. We are currently working with our carrier partner to
resolve the issue. We expect to provide another update in 1 hour or as soon as
more information becomes available.
Apr 20, 05:53 PDT
Apr 19, 2024
SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short
Codes
Resolved - We are no longer experiencing SMS delivery report delays when sending
to Multiple Networks in the US for a Subset of Short Codes. This incident has
been resolved.
Apr 19, 23:58 PDT
Monitoring - We are observing recovery in SMS Delivery Report delays to Multiple
Networks in the US for a Subset of Short Codes. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2hours or
as soon as more information becomes available.
Apr 19, 22:24 PDT
Update - We still continue to experience SMS Delivery Report Delays to Multiple
Networks in the US for a Subset of Short Codes. Our engineers are investigating,
and we will provide another update in 4 hours or as soon as we have more
information.
Apr 19, 18:38 PDT
Update - We are continuing to experience SMS Delivery Report Delays to Multiple
Networks in the US for a Subset of Short Codes. Our engineers are investigating,
and we will provide another update in 2 hours or as soon as we have more
information.
Apr 19, 16:44 PDT
Update - We are experiencing SMS Delivery Report Delays to Multiple Networks in
the US for a Subset of Short Codes. Our engineers are investigating, and we will
provide another update in 1 hour or as soon as we have more information.
Apr 19, 15:46 PDT
Investigating - Our monitoring systems have detected a potential issue SMS
Delivery Report Delays to Multiple Networks in the US for a Subset of Short
Codes. Our engineering team has been alerted and is actively investigating. We
will update as soon as we have more information.
Apr 19, 15:30 PDT
Spain SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 19, 21:00 PDT
Scheduled - Our SMS carrier partner in Spain is conducting a planned maintenance
from 19 April 2024 at 21:00 PDT until 19 April 2024 at 22:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to and
from Spain handsets.
Apr 12, 07:13 PDT
SMS Delivery Delays to Orange Network in Burkina Faso
Resolved - We are no longer experiencing SMS Delivery Delays to Orange Network
in Burkina Faso. This incident is resolved.
Apr 19, 18:06 PDT
Monitoring - We are observing recovery with SMS Delivery Delays to Orange
Network in Burkina Faso. Our engineers will continue to monitor the issue to
ensure a full recovery, and provide another update in 2 hours or as soon as we
have more information.
Apr 19, 16:07 PDT
Update - We are continuing to experience SMS Delivery Delays to Orange Network
in Burkina Faso. Our engineers are actively investigating, and we will provide
another update in 2 hours or as soon as we have more information.
Apr 19, 15:24 PDT
Update - We are experiencing SMS Delivery Delays to Orange Network in Burkina
Faso. Our engineers are actively investigating, and we will provide another
update in 1 hour or as soon as we have more information.
Apr 19, 14:32 PDT
Investigating - Our monitoring systems have detected a potential issue with SMS
Delivery Delays to Orange Network in Burkina Faso. Our engineering team has been
alerted and is actively investigating. We will update as soon as we have more
information.
Apr 19, 14:19 PDT
SMS Delivery Report Delays to Multiple Networks in the US from a Subset of Short
Codes
Resolved - We are no longer experiencing delivery report delays when sending
messages to multiple networks in the US, including Verizon, AT&T and T-Mobile
via small subset of short codes. This incident has been resolved.
Apr 19, 11:51 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to multiple networks in the US, including Verizon, AT&T and T-Mobile
via small subset of short codes. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 19, 09:59 PDT
Update - We are experiencing SMS delivery delays when sending messages to
multiple networks in the US, including Verizon, AT&T and T-Mobile via small
subset of short codes. Our engineers are working with our carrier partner to
resolve the issue. We expect to provide another update in 1 hour or as soon as
more information becomes available.
Apr 19, 09:10 PDT
Investigating - Our monitoring systems have detected a potential issue with
outbound DLR delays to Multiple networks in the US, including Verizon, AT&T and
T-Mobile when sending from Short Codes. Messages are being delivered but pending
DLR. Our engineering team has been alerted and is actively investigating. We
will update as soon as we have more information.
Apr 19, 09:00 PDT
Increased number of HTTP 503 errors on Verify V2 API
Resolved - The Verify V2 API experienced an increased number of HTTP 503 errors
on April 19 during three periods, between 21:13:46 PST and 21:14:01 PST,
04:30:29 PST and 04:30:43 PST, and 05:27:59 PST and 05:28:14 PST. The issue has
now been resolved.
Apr 19, 07:38 PDT
Monitoring - Our engineers are currently investigating the customer impact of a
retroactive issue with the Verify V2 API experiencing an increased number of
HTTP 503 errors. We will follow up and provide customer impact details within 2
hours.
Apr 19, 07:25 PDT
SMS Delivery Delays from a subset of Twilio Short Codes to T-Mobile USA Numbers
Resolved - We are no longer experiencing SMS delivery delays when sending
messages from a subset of Twilio short code numbers, to the T-mobile Network in
the USA. This incident has been resolved.
Apr 19, 05:00 PDT
Update - We are observing recovery in SMS delivery delays when sending messages
to from a subset of Twilio short code numbers, to the T-mobile Network in the
USA. We will continue monitoring the service to ensure a full recovery. We will
provide another update in 2 hours, or as soon as more information becomes
available.
Apr 19, 03:05 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to from a subset of Twilio short code numbers, to the T-mobile Network
in the USA. We will continue monitoring the service to ensure a full recovery.
We will provide another update in 30 minutes, or as soon as more information
becomes available.
Apr 19, 02:39 PDT
Investigating - We are experiencing SMS delivery delays when sending messages
from a subset of Twilio short code numbers, to the T-mobile Network in the USA.
Our engineers are working with our carrier partner to resolve the issue. We will
provide another update in 1 hour, or as soon as more information becomes
available.
Apr 19, 01:43 PDT
US SMS Carrier Maintenance - T-Mobile
Completed - The scheduled maintenance has been completed.
Apr 19, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 19, 02:00 PDT
Scheduled - The T-Mobile network in the US is conducting an emergency
maintenance from 19 April 2024 at 02:00 PDT until 19 April 2024 at 05:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to and from T-Mobile US handsets.
Apr 19, 01:14 PDT
Canada Account Security Service Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 18, 23:00 PDT
Scheduled - Our service partner is conducting an emergency maintenance from 18
April 2024 at 23:00 PDT until 19 April 2024 at 03:00 PDT. During the maintenance
window, there could be intermittent API request failures for the following
carriers and country: Rogers Canada, Telus Canada, Bell Canada.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM
Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio
API]
Apr 18, 20:48 PDT
US SMS Carrier Maintenance - Small US Carriers
Completed - The scheduled maintenance has been completed.
Apr 19, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 18, 22:00 PDT
Scheduled - A subset of small networks in the US are conducting a planned
maintenance from 18 April 2024 at 22:00 PDT until 19 April 2024 at 02:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to and from small US carriers handsets.
Apr 16, 20:39 PDT
Mexico SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 18, 23:30 PDT
Scheduled - Our SMS carrier partner in Mexico is conducting an emergency
maintenance from 18 April 2024 at 23:30 PDT until 19 April 2024 at 01:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to Mexico handsets.
Apr 17, 22:19 PDT
US SMS Carrier Maintenance - T-Mobile
Completed - Please note, this maintenance activity is scheduled for a later
time. We will post the new schedule shortly. We apologise for the inconvenience
caused.
Apr 19, 00:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 19, 03:00 PDT
Scheduled - The T-Mobile network in the US is conducting an emergency
maintenance from 19 April 2024 at 03:00 PDT until 19 April 2024 at 06:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to and from T-Mobile US handsets.
Apr 18, 13:47 PDT
Apr 18, 2024
Twilio Error Log Data Issue
Resolved - Twilio Error log Data was degraded between 8:57 PT to 22:19 PST on
04/18/2023. During this period of time customers may have encountered errors
when accessing error log data. The issue has now been resolved.
Apr 18, 22:37 PDT
Lag delivering Events in Event Streams
Resolved - Event streams system was impacted and customers may have observed lag
receiving Events between 4:13am CET and 5:02AM CET. Our engineering team has
detected and resolved the issue.
Apr 18, 20:27 PDT
Malaysia SMS Carrier Maintenance - Maxis
Completed - The scheduled maintenance has been completed.
Apr 18, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 18, 11:00 PDT
Scheduled - The Maxis network in Malaysia is conducting an emergency maintenance
from 18 April 2024 at 11:00 PDT until 18 April 2024 at 17:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to and
from Maxis Malaysia handsets.
Apr 18, 05:37 PDT
Russia SMS Carrier Maintenance - Megafon and Yota
Completed - The scheduled maintenance has been completed.
Apr 18, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 18, 13:00 PDT
Scheduled - The Megafon and Yota network in Russia is conducting a planned
maintenance from 18 April 2024 at 13:00 PDT until 18 April 2024 at 17:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to Megafon and Yota Russia handsets.
Apr 12, 07:18 PDT
Our Engineers are Investigating an Issue with Billing Recharges and Account
Suspensions
Resolved - We have fully investigated the billing issue triggered by our
automated alert, and it was determined that there is no noticeable customer
impact. All systems are operational.
Apr 18, 16:33 PDT
Update - Our engineers are currently investigating the customer impact of a
retroactive issue with billing recharges and account suspensions. We will follow
up and provide customer impact details within 2 hours.
Apr 18, 14:13 PDT
Investigating - Our engineers are currently investigating the customer impact of
a retroactive issue with billing recharges and account suspensions. We will
follow up and provide customer impact details within 2 hours.
Apr 18, 14:12 PDT
Monitoring - Our engineers are currently investigating the customer impact of a
retroactive issue with billing recharges and account suspensions. We will follow
up and provide customer impact details within 2 hours.
Apr 18, 14:11 PDT
MMS Failing With MMS Converter Enabled
Resolved - We have observed a full recovery with MMS sent with MMS Converter
enabled. This incident is resolved.
Apr 18, 16:32 PDT
Monitoring - We are observing recovery with MMS sent with MMS Converter enabled.
Our engineers will continue to monitor the issue to ensure a full recovery, and
we will provide another update in 30 minutes.
Apr 18, 16:09 PDT
Update - We are experiencing an issue with MMS failing to send with media
attached, or failing with the 21602 error code if no message body is provided,
when MMS Converter is enabled. Our engineers are investigating the issue, and we
will provide another update in 1 hour or as soon as more information becomes
available.
Apr 18, 15:26 PDT
Investigating - We've become aware of a potential issue with MMS Converter. Our
engineering team has been alerted and is actively investigating. We will update
as soon as we have more information.
Apr 18, 14:58 PDT
SMS Delivery Delays To Cell C Network In South Africa Via A Subset Of Twilio
Longcode Numbers
Resolved - We are no longer experiencing issues with delivery report delays when
sending to Cell C Network in South Africa via a subset of Twilio longcode
numbers. This incident is resolved.
Apr 18, 13:52 PDT
Monitoring - We are observing recovery in delivery report delays when sending to
Cell C Network in South Africa via a subset of Twilio longcode numbers. We will
continue monitoring the service to ensure a full recovery. We will provide
another update in 2 hours or as soon as more information becomes available.
Apr 18, 11:59 PDT
Identified - We continue to experience SMS delivery delays to Cell C Network in
South Africa via a subset of Twilio longcode numbers. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
8 hours or as soon as more information becomes available.
Apr 18, 10:30 PDT
Update - We continue to experience SMS delivery delays to Cell C Network in
South Africa via a subset of Twilio longcode numbers. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
4 hours or as soon as more information becomes available.
Apr 18, 06:31 PDT
Update - We continue to experience SMS delivery delays to Cell C Network in
South Africa via a subset of Twilio longcode numbers. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
2 hours or as soon as more information becomes available.
Apr 18, 04:35 PDT
Investigating - We are experiencing SMS delivery delays to Cell C Network in
South Africa via a subset of Twilio longcode numbers. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
1 hour or as soon as more information becomes available.
Apr 18, 03:38 PDT
Super SIM Usage Record API Returning Elevated HTTP 500 Error Rates
Resolved - We are no longer experiencing issues with the Super SIM Usage Record
API. This incident is resolved.
Apr 18, 13:06 PDT
Monitoring - We are observing recovery with the Super SIM Usage Record API. Our
engineers are continuing to monitor the issue, and we will provide another
update in 30 minutes.
Apr 18, 12:37 PDT
Update - We are experiencing elevated HTTP 500 error rates from Super SIM Usage
Record API. Our engineering team is actively investigating the issue. We will
provide another update in 1 hour or sooner once more information becomes
available.
Apr 18, 11:45 PDT
Investigating - Our monitoring systems have detected a potential issue where
almost 100% of the Super SIM Usage Record APIs are failing since 10 minutes. Our
engineering team has been alerted and is actively investigating. We will update
as soon as we have more information.
Apr 18, 11:38 PDT
SMS Delivery Failures on Airtel Network in DR Congo
Resolved - We are no longer experiencing SMS delivery failures on Airtel Network
in DR Congo. This incident has been resolved.
Apr 18, 11:09 PDT
Monitoring - We are observing successful SMS delivery to Airtel Network in DR
Congo. We will continue to monitor to ensure full service recovery. We expect to
provide another update in 2 hours or as soon as more information becomes
available.
Apr 18, 09:25 PDT
Update - We continue to experience SMS delivery failures on Airtel Network in DR
Congo. Our engineers are working with our carrier partner to resolve the issue.
We expect to provide another update in 8 hours or as soon as more information
becomes available.
Apr 18, 06:14 PDT
Update - We continue to experience SMS delivery failures on Airtel Network in DR
Congo. Our engineers are working with our carrier partner to resolve the issue.
We expect to provide another update in 4 hours or as soon as more information
becomes available.
Apr 18, 02:20 PDT
Update - We continue to experience SMS delivery failures on Airtel Network in DR
Congo. Our engineers are working with our carrier partner to resolve the issue.
We expect to provide another update in 2 hours or as soon as more information
becomes available.
Apr 18, 00:23 PDT
Investigating - We are experiencing SMS delivery failures on Airtel Network in
DR Congo. Our engineers are working with our carrier partner to resolve the
issue. We expect to provide another update in 1 hour or as soon as more
information becomes available.
Apr 17, 23:25 PDT
Outbound SMS Delivery Delays To Narwas Network In Oman
Resolved - We are no longer experiencing delivery report delays when sending to
Narwas Network In Oman. This incident has been resolved.
Apr 18, 06:23 PDT
Monitoring - We are observing recovery in outbound SMS delivery delays to Narwas
Network in Oman. We will continue monitoring the service to ensure a full
recovery. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 18, 04:33 PDT
Update - We are still experiencing outbound SMS delivery delays to Narwas
Network in Oman. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 16 hours or as soon as more
information becomes available.
Apr 17, 15:39 PDT
Update - We are still experiencing outbound SMS delivery delays to Narwas
Network in Oman. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 8 hours or as soon as more
information becomes available.
Apr 17, 07:48 PDT
Update - We are still experiencing outbound SMS delivery delays to Narwas
Network in Oman. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 4 hours or as soon as more
information becomes available.
Apr 17, 03:55 PDT
Update - We are still experiencing outbound SMS delivery delays to Narwas
Network in Oman. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 17, 01:59 PDT
Investigating - We are experiencing outbound SMS delivery delays to Narwas
Network in Oman. Our engineers are working with our carrier partner to resolve
the issue. We will provide another update in 1 hour or as soon as more
information becomes available.
Apr 17, 01:02 PDT
SMS Delivery Report Delays when sending to Barbados Digicel Network on Twilio.
Resolved - We are no longer experiencing delays in receiving message delivery
reports when sending to Barbados Digicel Network on Twilio. This incident has
been resolved.
Apr 18, 06:03 PDT
Monitoring - We are observing recovery in receiving message delivery reports
when sending to Barbados Digicel Network on Twilio. We will continue monitoring
the service to ensure a full recovery. We will provide another update in 2 hours
or as soon as more information becomes available.
Apr 18, 04:12 PDT
Update - We are still experiencing delays in receiving message delivery reports
when sending to Barbados Digicel Network on Twilio. Our engineers are working
with our carrier partner to resolve the issue. We expect to provide another
update in 8 hours or as soon as more information becomes available.
Apr 18, 01:12 PDT
Update - We are experiencing delays in receiving message delivery reports when
sending to Barbados Digicel Network on Twilio. Our engineers are working with
our carrier partner to resolve the issue. We expect to provide another update in
4 hours or as soon as more information becomes available.
Apr 17, 21:14 PDT
Update - We are experiencing delays in receiving message delivery reports when
sending to Barbados Digicel Network on Twilio. Our engineers are working with
our carrier partner to resolve the issue. We expect to provide another update in
2 hours or as soon as more information becomes available.
Apr 17, 19:27 PDT
Investigating - We are experiencing delays in receiving message delivery reports
when sending to Barbados Digicel Network on Twilio. Our engineers are working
with our carrier partner to resolve the issue. We expect to provide another
update in 1 hour or as soon as more information becomes available.
Apr 17, 18:49 PDT
Increased Number os 15000 Errors on Programable Voice Calls
Resolved - We are no longer experiencing issues with voice calls with an
increased number of 15000: Internal Twilio Error. This incident has been
resolved.
Apr 18, 05:54 PDT
Monitoring - We are experiencing issues with voice calls with an increased
number of 15000: Internal Twilio Error. Our engineering team has identified the
issue, and it has now been mitigated. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 30 minutes or as soon
as more information becomes available.
Apr 18, 05:27 PDT
Update - We are investigating a service interruption with increased number of,
15000 - Internal Twilio error. We expect to provide another update in 30 minutes
or as soon as more information becomes available
Apr 18, 05:16 PDT
Investigating - We've become aware of a potential issue with increased number of
15000 - Internal Twilio error. Our engineering team has been alerted and is
actively investigating. We will update as soon as we have more information.
Apr 18, 04:45 PDT
US SMS and MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 18, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 17, 21:00 PDT
Scheduled - Our SMS and MMS carrier partner in the US is conducting a planned
maintenance from 17 April 2024 at 21:00 PDT until 18 April 2024 at 01:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
and MMS to and from US handsets via US short codes.
Apr 9, 18:03 PDT
Inbound SMS Delivery Failures to a Subset of Phone Numbers in Sweden
Resolved - We are no longer experiencing inbound SMS delivery failures to a
subset of phone numbers in Sweden. This incident is resolved.
Apr 18, 00:41 PDT
Update - We are no longer experiencing inbound SMS delivery failures to a subset
of phone numbers in Sweden. This incident is resolved.
Apr 17, 12:29 PDT
Monitoring - We are observing recovery in inbound SMS delivery failures to a
subset of phone numbers in Sweden. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 17, 10:20 PDT
Update - We are still experiencing Inbound SMS delivery failures to a subset of
phone numbers in Sweden. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 4 hours or as soon as more
information becomes available.
Apr 17, 06:27 PDT
Update - We are still experiencing Inbound SMS delivery failures to a subset of
phone numbers in Sweden. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 2 hours or as soon as more
information becomes available.
Apr 17, 04:38 PDT
Investigating - We are still experiencing Inbound SMS delivery failures to a
subset of phone numbers in Sweden. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 1 hour or as
soon as more information becomes available.
Apr 17, 03:42 PDT
Monitoring - We are observing recovery in Inbound SMS delivery failures to a
subset of phone numbers in Sweden. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 17, 01:48 PDT
Investigating - We are experiencing Inbound SMS delivery failures to a subset of
phone numbers in Sweden. Our engineers are working with our carrier partner to
resolve the issue. We will provide another update in 1 hour or as soon as more
information becomes available.
Apr 17, 00:44 PDT
Apr 17, 2024
Russia SMS Carrier Maintenance - MTS
Completed - The scheduled maintenance has been completed.
Apr 17, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 17, 21:30 PDT
Scheduled - The MTS network in Russia is conducting an emergency maintenance
from 17 April 2024 at 21:30 PDT until 17 April 2024 at 23:30 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to MTS
Russia handsets.
Apr 16, 00:58 PDT
United States Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 17, 20:00 PDT
Scheduled - Our Voice carrier partner in the United States is conducting a
planned maintenance from 17 April 2024 at 20:00 PDT until 17 April 2024 at 23:00
PDT. During the maintenance window, there could be intermittent call disconnects
or call failures to Twilio United States toll free phone numbers.
Apr 15, 13:21 PDT
Inbound Call Failures to a Subset of Twilio Thailand Phone Numbers
Resolved - The issue affecting inbound calls to Twilio Thailand phone numbers
has been resolved, and the service is functioning normally at this time.
Apr 17, 20:57 PDT
Monitoring - We have started seeing recovery for inbound calls to Twilio
Thailand phone numbers. We will continue to monitor to ensure a full recovery.
We expect to provide another update in 2 hours or as soon as more information
becomes available.
Apr 17, 19:17 PDT
Investigating - We are observing a subset of call failures to Twilio Thailand
phone numbers . We are currently working with our carrier partner to resolve the
issue. We expect to provide another update in 1 hours or as soon as more
information becomes available.
Apr 17, 18:39 PDT
Toll Free Hosted Phone Numbers Orders Unable To Get into Carrier Processing
State
Resolved - Our Small amount of Toll Free hosted numbers orders where they are
not able get into Carrier Processing State has been resolved and is operating
normally at this time.
Apr 17, 19:06 PDT
Update - We are continuing to observe recovery with a small amount of Toll Free
hosted numbers orders where they are not able get into Carrier Processing State.
We will continue to monitor and provide another update in 2 hours or as soon as
more information becomes available.
Apr 17, 17:13 PDT
Update - We are continuing to observe recovery with a small amount of Toll Free
hosted numbers orders where they are not able get into Carrier Processing State.
We will continue to monitor and provide another update in 2 hours or as soon as
more information becomes available.
Apr 17, 15:09 PDT
Monitoring - We are observing recovery with a small amount of Toll Free hosted
numbers orders where they are not able get into Carrier Processing State. We
will continue to monitor and provide another update in 2 hours or as soon as
more information becomes available.
Apr 17, 13:11 PDT
Update - We are continuing to investigate an issue with a small amount of Toll
Free hosted numbers orders where they are not able get into Carrier Processing
State. We expect to provide another update in 2 hour or as soon as more
information becomes available.
Apr 17, 12:35 PDT
Update - We are investigating an issue with a small amount of Toll Free hosted
numbers orders where they are not able get into Carrier Processing State. We
expect to provide another update in 1 hour or as soon as more information
becomes available.
Apr 17, 11:19 PDT
Investigating - Our monitoring systems have detected a potential issue with
hosted phone number orders being unable to get into carrier processing state.
Our engineering team has been alerted and is actively investigating. We will
update as soon as we have more information.
Apr 17, 10:45 PDT
France SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 17, 14:00 PDT
Scheduled - Our SMS carrier partner in France is conducting a planned
maintenance from 17 April 2024 at 14:00 PDT until 17 April 2024 at 17:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to and from France handsets.
Apr 15, 11:42 PDT
SMS Delivery Delay to Mcel Network in Mozambique
Resolved - We are no longer experiencing SMS delivery delays to Mcel Network in
Mozambique. This incident is resolved.
Apr 17, 16:58 PDT
Monitoring - We are observing recovery with SMS delivery delays to Mcel Network
in Mozambique. Our engineers will continue to monitor the issue, and we will
provide another update in 2 hours.
Apr 17, 15:11 PDT
Update - We continue to experience SMS delivery delays to Mcel Network in
Mozambique. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 8 hours or as soon as more information
becomes available.
Apr 17, 11:10 PDT
Update - We continue to experience SMS delivery delays to Mcel Network in
Mozambique. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 4 hours or as soon as more information
becomes available.
Apr 17, 07:13 PDT
Update - We continue to experience SMS delivery delays to Mcel Network in
Mozambique. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 2 hours or as soon as more information
becomes available.
Apr 17, 05:21 PDT
Investigating - We are experiencing SMS delivery delays to Mcel Network in
Mozambique. Our engineers are working with our carrier partner to resolve the
issue. We will provide another update in 1 hour or as soon as more information
becomes available.
Apr 17, 04:25 PDT
SMS Delivery Report Delays to multiple network in the US for a Subset of Short
Codes
Resolved - We are no longer experiencing SMS Delivery Report Delays to multiple
network in the US for a Subset of Short Codes. This incident is resolved.
Apr 17, 15:48 PDT
Monitoring - We are observing recovery with SMS Delivery Report Delays to
multiple network in the US for a Subset of Short Codes. We are continuing to
monitor the situation, and will provide an update in 2 hours or as soon as more
information becomes available.
Apr 17, 13:51 PDT
Update - We are experiencing SMS Delivery Report Delays to multiple network in
the US for a Subset of Short Codes. Our engineers are investigating with our
carrier partners, and we will provide an update in 1 hour or as soon as more
information becomes available.
Apr 17, 12:53 PDT
Investigating - Our monitoring systems have detected a potential issue SMS
Delivery Delays to Multiple Networks in the US for a Subset of Shortcodes. Our
engineering team has been alerted and is actively investigating. We will update
as soon as we have more information.
Apr 17, 12:42 PDT
Twilio Degraded Billing Affecting Successful Account Payments
Resolved - Twilio billing systems were degraded for 2 hours and 42 minutes
between 08:28 AM and 11:10 AM Pacific Time on 04/17/2024. During this period of
time customers may have experienced issues successfully adding funds to or
upgrading their account. The issue has now been resolved.
Apr 17, 15:36 PDT
SMS Delivery Delays To MTN Network in Nigeria and Uganda
Resolved - We are no longer experiencing issues with outbound SMS delivery
delays when sending to MTN Network in Nigeria and Uganda. This incident is
resolved.
Apr 17, 15:05 PDT
Monitoring - We are observing recovery with outbound SMS delivery delays when
sending to MTN Network in Nigeria and Uganda. We will continue to monitor, and
provide another update in 2 hours or as soon as more information becomes
available.
Apr 17, 12:58 PDT
Update - We are investigating an issue causing outbound SMS delivery delays when
sending to MTN Network in Nigeria and Uganda. We expect to provide another
update in 2 hours or as soon as more information becomes available.
Apr 17, 11:08 PDT
Update - We are investigating an issue causing outbound SMS delivery delays when
sending to MTN Network in Nigeria and Uganda. We expect to provide another
update in 1 hour or as soon as more information becomes available.
Apr 17, 09:56 PDT
Investigating - We've become aware of a potential issue related to outbound SMS
delivery delays when sending to MTN network in Nigeria. Our engineering team has
been alerted and is actively investigating. We will update as soon as we have
more information.
Apr 17, 09:42 PDT
Console Buy a Number Page Shows Something Went Wrong
Resolved - We are no longer experiencing issues with buying phone numbers via
console. This incident has been resolved.
Apr 17, 13:04 PDT
Monitoring - We are observing recovery with buying phone numbers via console. We
will provide another update in 30 minutes.
Apr 17, 12:33 PDT
Update - We are investigating an issue with buying phone numbers via console,
the page is showing 'Something Went Wrong'. We expect to provide another update
in 2 hours or as soon as more information becomes available.
Apr 17, 10:06 PDT
Update - We are investigating an issue with buying phone numbers via console,
the page is showing 'Something Went Wrong'. We expect to provide another update
in 1 hour or as soon as more information becomes available.
Apr 17, 08:59 PDT
Investigating - We've become aware of a potential issue when purchasing phone
numbers via console, the page is showing 'Something Went Wrong' when trying to
buy phone numbers. Our engineering team has been alerted and is actively
investigating. We will update as soon as we have more information.
Apr 17, 08:49 PDT
Voice Calls and Transfer/Mute Failures
Resolved - Twilio programmable voice was degraded for 2 minutes between 9:59 and
10:01 Pacific Time on 04/17/2024. During this period of time customers may have
experienced voice calls and transfer/mute failures. The issue has now been
resolved.
Apr 17, 11:51 PDT
Monitoring - Our engineers are currently investigating the customer impact of a
retroactive issue with Voice calls and transfer/mute failures. We will follow up
and provide customer impact details within 2 hours.
Apr 17, 10:32 PDT
Indonesia Account Security Carrier Partner Maintenance - Indosat Ooredoo
Hutchision (IOH)
Completed - The scheduled maintenance has been completed.
Apr 17, 10:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 17, 10:00 PDT
Scheduled - Our carrier partner Indosat Ooredoo Hutchision (IOH) Indonesia is
conducting an emergency maintenance from 17 April 2024 at 10:00 PDT until 17
April 2024 at 10:40 PDT. During the maintenance window, there could be
intermittent API request failures for Indosat Ooredoo Hutchision (IOH) Indonesia
customers.



Impacted Product: Verify Silent Network Auth
Apr 16, 07:48 PDT
SMS Delivery Delays to MPT Network in Myanmar
Resolved - The issue causing delays in SMS delivery when sending messages to MPT
Network in Myanmar has been resolved, and the service is functioning normally at
this time.
Apr 17, 07:07 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to MPT Network in Myanmar. We will continue monitoring the service to
ensure a full recovery. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 17, 05:17 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
MPT Network in Myanmar. Our engineers are working with our carrier partner to
resolve the issue. We expect to provide another update in 4 hours or as soon as
more information becomes available.
Apr 17, 02:40 PDT
Update - We continue to experience SMS delivery delays when sending messages to
MPT Network in Myanmar. Our engineers are working with our carrier partner to
resolve the issue. We expect to provide another update in 2 hours or as soon as
more information becomes available.
Apr 17, 00:46 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
MPT Network in Myanmar. Our engineers are working with our carrier partner to
resolve the issue. We expect to provide another update in 1 hour or as soon as
more information becomes available.
Apr 16, 23:48 PDT
Outbound Whatsapp Failing in Flex
Resolved - Outbound WhatsApp meetings were failing in flex from 2024-04-16
23:32:00 UTC until 2024-04-17 06:25:00 UTC. Customers would be unable to
initiate outbound meetings/tasks from Flex on the WhatsApp channel.
Apr 17, 05:39 PDT
SMS Delivery Failures to Lycamobile Network in Ireland
Resolved - We are no longer experiencing SMS delivery failures when sending
messages to Lycamobile network in Ireland. This incident has been resolved.
Apr 17, 05:31 PDT
Monitoring - We are observing recovery in SMS delivery failures when sending
messages to Lycamobile network in Ireland. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2 hours or
as soon as more information becomes available.
Apr 17, 03:40 PDT
Update - We continue to experience SMS delivery failures when sending messages
to Lycamobile network in Ireland. Our engineers are working with our carrier
partner to resolve the issue. We expect to provide another update in 8 hours or
as soon as more information becomes available.
Apr 16, 19:44 PDT
Update - We continue to experience SMS delivery failures when sending messages
to Lycamobile network in Ireland. Our engineers are working with our carrier
partner to resolve the issue. We expect to provide another update in 4 hours or
as soon as more information becomes available.
Apr 16, 15:44 PDT
Identified - We are experiencing SMS delivery failures when sending messages to
Lycamobile network in Ireland. Our engineers are working with our carrier
partner to resolve the issue. We expect to provide another update in 2 hours or
as soon as more information becomes available.
Apr 16, 13:54 PDT
Investigating - We are experiencing SMS delivery failures when sending messages
to Lycamobile network in Ireland. Our engineers are working with our carrier
partner to resolve the issue. We expect to provide another update in 1 hour or
as soon as more information becomes available.
Apr 16, 13:00 PDT
US SMS Carrier Maintenance - Small US Carriers
Completed - The scheduled maintenance has been completed.
Apr 17, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 16, 21:00 PDT
Scheduled - A subset of small networks in the US is conducting an emergency
maintenance from 16 April 2024 at 21:00 PDT until 17 April 2024 at 02:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to and from small US carriers handsets.
Apr 16, 20:39 PDT
Apr 16, 2024
Germany SMS Carrier Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 16, 21:00 PDT
Scheduled - The Vodafone network in Germany is conducting a planned maintenance
from 16 April 2024 at 21:00 PDT until 16 April 2024 at 22:00 PDT. During the
maintenance window, there could be intermittent delays delivering SMS to and
from Vodafone Germany handsets.
Apr 11, 00:17 PDT
Russia SMS Carrier Maintenance - Megafon and Yota
Completed - The scheduled maintenance has been completed.
Apr 16, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 16, 13:00 PDT
Scheduled - The Megafon and Yota network in Russia is conducting a planned
maintenance from 16 April 2024 at 13:00 PDT until 16 April 2024 at 17:00 PDT.
During the maintenance window, there could be intermittent delays delivering SMS
to Megafon and Yota Russia handsets.
Apr 12, 07:16 PDT
SMS Delivery Delays to Vodacom Tanzania
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to the Vodacom network in Tanzania. This incident has been resolved.
Apr 16, 16:51 PDT
Update - We continue to reserve recovery in SMS delivery delays when sending
messages to the Vodacom network in Tanzania. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2 hours or
as soon as more information becomes available.
Apr 16, 14:54 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to the Vodacom network in Tanzania. We will continue monitoring the
service to ensure a full recovery. We will provide another update in 2 hours or
as soon as more information becomes available.
Apr 16, 13:04 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Vodacom network in Tanzania. Our engineers are working with our
carrier partner to resolve the issue. We will provide another update in 2 hours,
or as soon as more information becomes available.
Apr 16, 11:10 PDT
Identified - We are continuing to experience SMS delivery delays when sending
messages to the Vodacom network in Tanzania. Our engineers are working with our
carrier partner to resolve the issue. We will provide another update in 1 hour,
or as soon as more information becomes available.
Apr 16, 10:14 PDT
Update - We have started seeing recovery for SMS delivery delays when sending
messages to the Vodacom network in Tanzania. We will continue to monitor to
ensure a full recovery. We expect to provide another update in 2 hours or as
soon as more information becomes available.
Apr 16, 08:45 PDT
Monitoring - We have started seeing recovery for SMS delivery delays when
sending messages to the Vodacom network in Tanzania. We will continue to monitor
to ensure a full recovery. We expect to provide another update in 2 hours or as
soon as more information becomes available.
Apr 16, 06:49 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Vodacom network in Tanzania. Our engineers are working with our
carrier partner to resolve the issue. We will provide another update in 2 hours,
or as soon as more information becomes available.
Apr 16, 04:45 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
the Vodacom network in Tanzania. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 1 hour, or as
soon as more information becomes available.
Apr 16, 03:49 PDT
Twilio Emergency Interconnect Maintenance (Australia)
Completed - Following the successful outcome of the AU1 follow-up Maintenance 16
April 07:00 until 16 April 12:00 PDT, this additional backup date is no longer
required and is being removed. Thank you.
Apr 16, 14:44 PDT
Scheduled - Twilio is conducting an Emergency maintenance from 17 April 07:00
until 17 April 12:00 PDT on the Twilio Network Exchange in Sydney, Australia
(AU1). During the maintenance window there could be intermittent impact to
services with Interconnects in AU1.

Please be advised this is a follow-up Maintenance for the work performed
previously on the AU1 site that occurred 12 April 05:00 PDT.
Apr 15, 10:39 PDT
Twilio Emergency Voice Maintenance (Australia)
Completed - Following the successful outcome of the AU1 follow-up Maintenance 16
April 07:00 until 16 April 12:00 PDT, this additional backup date is no longer
required and is being removed. Thank you.
Apr 16, 14:43 PDT
Scheduled - Twilio is conducting an Emergency maintenance from 17 April 07:00
until 17 April 12:00 PDT on the Twilio network. During the maintenance window
there could be intermittent impact on calls to and from Australia / New Zealand.

Please be advised this is a follow-up Maintenance for the work performed
previously on the AU1 site that occurred 12 April 05:00 PDT.
Apr 15, 10:38 PDT
Twilio Emergency Interconnect Maintenance (Australia)
Completed - The scheduled maintenance has been completed.
Apr 16, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 16, 07:00 PDT
Scheduled - Twilio is conducting an Emergency maintenance from 16 April 07:00
until 16 April 12:00 PDT on the Twilio Network Exchange in Sydney, Australia
(AU1). During the maintenance window there could be intermittent impact to
services with Interconnects in AU1.

Please be advised this is a follow-up Maintenance for the work performed
previously on the AU1 site that occurred 12 April 05:00 PDT.
Apr 15, 10:39 PDT
Twilio Emergency Voice Maintenance (Australia)
Completed - The scheduled maintenance has been completed.
Apr 16, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 16, 07:00 PDT
Scheduled - Twilio is conducting an Emergency maintenance from 16 April 07:00
until 16 April 12:00 PDT on the Twilio network. During the maintenance window
there could be intermittent impact on calls to and from Australia / New Zealand.

Please be advised this is a follow-up Maintenance for the work performed
previously on the AU1 site that occurred 12 April 05:00 PDT.
Apr 15, 10:38 PDT
Customers Unable to Update Functions & Assets Configuration
Resolved - The issue with Functions & Assets where customers were unable to
update classic functions configuration has been resolved, and the service is
functioning normally at this time.
Apr 16, 08:15 PDT
Monitoring - We have started seeing recovery for the issue with Functions
causing customers not being able to update classic functions configuration. We
will continue to monitor to ensure a full recovery. We expect to provide another
update in 30 minutes or as soon as more information becomes available.
Apr 16, 07:45 PDT
Update - We are investigating an intermittent issue with Functions causing
customers not being able to update classic functions configuration. We expect to
provide another update in 1 hour or as more information becomes available.
Apr 16, 06:43 PDT
Update - We are investigating an intermittent issue with Functions causing
customers not being able to update classic functions configuration. We expect to
provide another update as more information becomes available.
Apr 16, 06:26 PDT
Investigating - We've become aware of a potential issue with Functions causing
customers not being able to update classic functions configuration. Our
engineering team has been alerted and is actively investigating. We will update
as soon as we have more information.
Apr 16, 06:15 PDT
Delayed Push Notifications for Twilio Engage
Resolved - The issue affecting Engage product where customers were seeing
delayed push notification deliveries has been resolved, and the service is
functioning normally at this time.
Apr 16, 07:25 PDT
Monitoring - We have started seeing recovery for issue with Twilio Engage where
customers were seeing delayed push notifications. We will continue to monitor to
ensure a full recovery. We expect to provide another update in 30 minutes or as
soon as more information becomes available.
Apr 16, 06:55 PDT
Update - We have detected an issue in which Engage product customers are seeing
delayed push notification deliveries. Our engineering team is actively
investigating, and we will have an update within 1 hour, or as soon as we have
any further information.
Apr 16, 05:54 PDT
Investigating - Our monitoring systems have detected a potential issue. Our
engineering team has been alerted and is actively investigating. We will update
as soon as we have more information.
Apr 16, 05:26 PDT
United States Account Security Carrier Partner Maintenance - Verizon Wireless
Completed - The scheduled maintenance has been completed.
Apr 16, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 15, 20:00 PDT
Scheduled - Our carrier partner Verizon Wireless United States is conducting a
planned maintenance from 15 April 2024 at 20:00 PDT until 16 April 2024 at 00:00
PDT. During the maintenance window, there could be intermittent API request
failures for Verizon Wireless United States customers.



Impacted Product: Verify Silent Network Auth
Apr 12, 16:21 PDT
Apr 15, 2024
SMS and MMS Delivery Delays and Failures to T-Mobile Network in the US
Resolved - We are no longer experiencing SMS and MMS delivery delays and
failures when sending messages to T-Mobile Network in the US. This incident has
been resolved.
Apr 15, 20:09 PDT
Monitoring - We are observing recovery in SMS and MMS delivery delays and
failures when sending messages to T-Mobile Network in the US. We will continue
monitoring the service to ensure a full recovery. We will provide another update
in 2 hours or as soon as more information becomes available.
Apr 15, 18:09 PDT
Update - We are experiencing SMS and MMS delivery delays and failures when
sending messages to T-Mobile Network in the US. Our engineers are working with
our carrier partner to resolve the issue. We will provide another update in 2
hours or as soon as more information becomes available.
Apr 15, 16:59 PDT
Investigating - We are experiencing SMS and MMS delivery delays and failures via
a subset of long codes when sending messages to T-Mobile Network in the US. Our
engineers are working with our carrier partner to resolve the issue. We will
provide another update in 1 hour or as soon as more information becomes
available.
Apr 15, 16:11 PDT
500 Error From Authy API
Resolved - The Authy API was degraded for 2 minutes between 10:53 AM to 10:55 AM
Pacific Time on 04/13/2024. During this period of time, the API dropped many
requests. Some customers were unable to start or check verifications. Also, some
end-users may have seen errors in the Authy apps. The issue has now been
resolved.
Apr 15, 15:52 PDT
Monitoring - Our engineers are currently investigating the customer impact of a
retroactive issue with Authy API. We will follow up and provide customer impact
details within 2 hours.
Apr 15, 15:21 PDT
SMS Delivery Receipts Delays to Indosat Network in Indonesia
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to the Indosat and H3G networks in Indonesia. This incident has been
resolved.
Apr 15, 15:46 PDT
Update - We are seeing recovery for SMS delivery delays when sending messages to
the Indosat and H3G networks in Indonesia. We will continue to monitor to ensure
a full recovery. We expect to provide another update in 2 hours or as soon as
more information becomes available.
Apr 15, 13:45 PDT
Monitoring - We have started seeing recovery for SMS delivery delays when
sending messages to the Indosat and H3G networks in Indonesia. We will continue
to monitor to ensure a full recovery. We expect to provide another update in 2
hours or as soon as more information becomes available.
Apr 15, 11:50 PDT
Update - We are still experiencing SMS delivery receipts delays to Indosat
network in Indonesia. Our engineers are working with our carrier partner to
resolve the issue. We expect to provide another update in 24 hours or as soon as
more information becomes available.
Apr 14, 15:52 PDT
Update - We are still experiencing SMS delivery receipts delays to Indosat
network in Indonesia. Our engineers are working with our carrier partner to
resolve the issue. We expect to provide another update in 24 hours or as soon as
more information becomes available.
Apr 13, 15:59 PDT
Update - We are experiencing SMS delivery receipts delays to Indosat network in
Indonesia. Our engineers are working with our carrier partner to resolve the
issue. We expect to provide another update in 16 hours or as soon as more
information becomes available.
Apr 12, 23:59 PDT
Update - We are observing recovery in SMS delivery delays when sending messages
to H3G networks, and have identified that the issue over the Indosat Network is
only associated with Delivery Reports, while current delivery is accurate. Our
engineers continue working with our carrier partners to resolve the issue. We
will provide another update in 16 hours or as soon as more information becomes
available.
Apr 12, 20:31 PDT
Update - We are observing recovery in SMS delivery delays when sending messages
to H3G networks, and have identified that the issue over the Indosat Network is
only associated with Delivery Reports, while current delivery is accurate. Our
engineers continue working with our carrier partners to resolve the issue. We
will provide another update in 8 hours or as soon as more information becomes
available.
Apr 12, 12:03 PDT
Update - We are observing recovery in SMS delivery delays when sending messages
to H3G networks, but delays are still occurring when sending to Indosat in
Indonesia. Our engineers continue working with our carrier partners to resolve
the issue. We will provide another update in 4 hours or as soon as more
information becomes available.
Apr 12, 07:43 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
the Indosat and H3G networks in Indonesia. Our engineers are working with our
carrier partner to resolve the issue. We will provide another update in 2 hours
or as soon as more information becomes available.
Apr 12, 05:45 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
the Indosat and H3G networks in Indonesia. Our engineers are working with our
carrier partner to resolve the issue. We will provide another update in 1 hour
or as soon as more information becomes available.
Apr 12, 05:01 PDT
SMS Delivery Delays to Timor Telecom Network in Timor Leste
Resolved - We continue to face SMS delivery delays when sending messages to the
Timor Telecom Network in Timor Leste. We will contact the impacted customers
individually to provide further updates and concerns related to this particular
degradation. We will resolve this post.
Apr 15, 13:07 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
24 hours or as soon as more information becomes available.
Apr 14, 13:47 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
24 hours or as soon as more information becomes available.
Apr 13, 13:52 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
24 hours or as soon as more information becomes available.
Apr 12, 13:51 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
24 hours or as soon as more information becomes available.
Apr 11, 13:52 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
24 hours or as soon as more information becomes available.
Apr 10, 14:02 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
24 hours or as soon as more information becomes available.
Apr 9, 14:13 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
24 hours or as soon as more information becomes available.
Apr 8, 14:20 PDT
Update - We are continuing to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
24 hours or as soon as more information becomes available.
Apr 7, 14:34 PDT
Update - We still continue to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
24 hours or as soon as more information becomes available.
Apr 6, 14:34 PDT
Update - We still continue to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
16 hours or as soon as more information becomes available.
Apr 5, 22:35 PDT
Investigating - We continue to experience SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are working
with our carrier partner to resolve the issue. We will provide another update in
8 hours or as soon as more information becomes available.
Apr 5, 14:02 PDT
Update - We continue to experience SMS delivery delays when sending messages to
Timor Telecom Network in Timor Leste. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 2 hours or as
soon as more information becomes available.
Apr 5, 10:04 PDT
Monitoring - We continue to experience SMS delivery delays when sending messages
to Timor Telecom Network in Timor Leste. Our engineers are working with our
carrier partner to resolve the issue. We will provide another update in 2 hours
or as soon as more information becomes available.
Apr 5, 10:02 PDT
Update - We continue to experience SMS delivery delays when sending messages to
Timor Telecom Network in Timor Leste. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 2 hours or as
soon as more information becomes available.
Apr 5, 08:27 PDT
Update - We are experiencing SMS delivery delays when sending messages to Timor
Telecom Network in Timor Leste. Our engineers are working with our carrier
partner to resolve the issue. We will provide another update in 1 hour or as
soon as more information becomes available.
Apr 5, 07:32 PDT
Investigating - We are currently experiencing SMS delivery delays when sending
messages to the Timor Telecom Network in Timor Leste. Our engineers are actively
collaborating with our carrier partner to address this issue. We anticipate
providing another update within four hours or as soon as more information
becomes available.
Apr 5, 07:03 PDT
Customers unable to purchase UK Mobile Numbers
Resolved - The incident where customers were unable to purchase UK mobile phone
numbers due to address requirement restrictions has been resolved.
Apr 15, 10:25 PDT
Monitoring - Our engineers have deployed a fix for the issue where customers
were unable to purchase UK mobile phone numbers due to address requirement
restrictions. We expect to provide another update in 30 minutes or as soon as
more information becomes available.
Apr 15, 09:54 PDT
Investigating - We're continuing to investigate an issue reported when
purchasing UK mobile phone numbers due to new address requirements. We are
actively working to resolve the issue. We expect to provide another update in 2
hours or as soon as more information becomes available.
Apr 15, 09:02 PDT
Identified - We're investigating an issue reported when purchasing UK mobile
phone numbers due to new address requirements. We are actively working to
resolve the issue. We expect to provide another update in 1 hour or as soon as
more information becomes available.
Apr 15, 08:04 PDT
High Packet Loss for Voice Calls to Italy
Resolved - The issue affecting high packet loss for inbound voice calls to Italy
has been resolved, and the service is functioning normally at this time.
Apr 15, 04:26 PDT
Monitoring - We have started seeing recovery in high packet loss for inbound
voice calls to Twilio numbers in Italy. We will continue to monitor to ensure a
full recovery. We expect to provide another update in 2 hours or as soon as more
information becomes available.
Apr 15, 02:36 PDT
Investigating - We are investigating high packet loss for inbound voice calls to
Twilio numbers in Italy. We expect to provide an update in 1 hour or as soon as
more information becomes available.
Apr 15, 01:37 PDT
SMS Delivery Delays to TDCA Network in Afghanistan
Resolved - We are no longer experiencing SMS delivery delays when sending
messages to TDCA network in Afghanistan. This incident has been resolved.
Apr 15, 02:38 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending
messages to TDCA network in Afghanistan. We will continue monitoring the service
to ensure a full recovery. We will provide another update in 2 hours or as soon
as more information becomes available.
Apr 15, 00:33 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
TDCA network in Afghanistan. Our engineers are working with our carrier partner
to resolve the issue. We will provide another update in 16 hours or as soon as
more information becomes available.
Apr 14, 20:43 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
TDCA network in Afghanistan. Our engineers are working with our carrier partner
to resolve the issue. We will provide another update in 8 hours or as soon as
more information becomes available.
Apr 14, 12:43 PDT
Update - We are still experiencing SMS delivery delays when sending messages to
TDCA network in Afghanistan. Our engineers are working with our carrier partner
to resolve the issue. We will provide another update in 4 hours or as soon as
more information becomes available.
Apr 14, 08:49 PDT
Update - We continue experiencing SMS delivery delays when sending messages to
TDCA network in Afghanistan. Our engineers are working with our carrier partner
to resolve the issue. We will provide another update in 2 hours or as soon as
more information becomes available.
Apr 14, 06:49 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to
TDCA Network in Afghanistan. Our engineers are working with our carrier partner
to resolve the issue. We will provide another update in 1 hour or as soon as
more information becomes available.
Apr 14, 05:49 PDT
Apr 14, 2024
SMS Delivery Delays to Dialog Network in Sri Lanka
Resolved - We are no longer experiencing SMS Delivery Delays to Dialog Network
in Sri Lanka. This incident has been resolved.
Apr 14, 15:12 PDT
Monitoring - We are observing recovery in SMS Delivery Delays to Dialog Network
in Sri Lanka. We will continue monitoring the service to ensure a full recovery.
We will provide another update in 2 hours or as soon as more information becomes
available.
Apr 14, 13:17 PDT
Update - We are experiencing SMS Delivery Delays to Dialog Network in Sri Lanka.
Our engineers are working with our carrier partner to resolve the issue. We will
provide another update in 1 hour or as soon as more information becomes
available.
Apr 14, 12:27 PDT
Investigating - Our monitoring systems have detected a potential issue With SMS
Delivery Delays to Dialog Network in Sri Lanka . Our engineering team has been
alerted and is actively investigating. We will update as soon as we have more
information.
Apr 14, 12:21 PDT
United States Account Security Carrier Partner Maintenance - AT&T
Completed - The scheduled maintenance has been completed.
Apr 14, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 14, 07:00 PDT
Scheduled - Our carrier partner AT&T in United States is conducting a planned
maintenance from 14 April 2024 at 07:00 PDT until 14 April 2024 at 11:00 PDT.
During the maintenance window, there could be intermittent API request failures
for AT&T United States customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap
Apr 12, 20:18 PDT
United States Account Security Carrier Partner Maintenance - AT&T
Completed - The scheduled maintenance has been completed.
Apr 14, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Apr 13, 19:00 PDT
Scheduled - Our carrier partner AT&T in United States is conducting a planned
maintenance from 13 April 2024 at 19:00 PDT until 14 April 2024 at 07:00 PDT.
During the maintenance window, there could be intermittent API request failures
for AT&T United States customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap
Apr 12, 20:17 PDT
Apr 13, 2024
Apr 12, 2024
Apr 11, 2024
Apr 10, 2024
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