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Text Content

(403) 910-7205 calgary@stylerdesigngroup.com
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 * The Problem We Solve
 * What is Service Design?
 * Services
 * Why We Do This
 * Who We Are
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 * The Problem We Solve
 * What is Service Design?
 * Services
 * Why We Do This
 * Who We Are
 * Blog
 * Contact Us



WE DESIGN BETTER BUSINESSES







HAVE YOU ADAPTED TO THE EXPERIENCE ECONOMY?

innovation seeking organizations

Let's talk

HUMAN CENTERED EXPERIENCE & SERVICE DESIGN
BUSINESS ARCHITECTURE


CALGARY ALBERTA CANADA

We redesign and modernize small to mid-sized companies to fit the new economy,
analyze start-up viability, and design services customers really want.

SOLVING BUSINESS PROBLEMS AND DISCOVERING NEW OPPORTUNITIES FOR GROWTH AND
SUSTAINABILITY FOR SMALL AND MID-SIZED COMPANIES

Business design is a human centered approach to innovation. It applies the
principles and practices of design to help organizations create new value and
new forms of competitive advantage. At its core, Business Design is the
integration of customer empathy, experience design, and business strategy.

The business architects at Styler Design Group act as designers of total
concepts and enterprise-wide solutions, and supervise the realization of those
solutions.


THE PROBLEM WE SOLVE


70% OF BUSINESSES MAKE PRODUCTS PEOPLE DON’T WANT




THE ECONOMY CHANGED


THE CUSTOMER CHANGED


THE TOOLS CHANGED


HOW WORK IS DONE CHANGED


HOW SERVICES ARE DELIVERED CHANGED.

 


…BUT MOST BUSINESSES HAVEN’T!


WHAT IS SERVICE DESIGN?


TWO COFFEE SHOPS ON THE SAME STREET SERVE THE SAME COFFEE



 


WHY DO YOU GO TO ONE SHOP AND NOT THE OTHER?



When you think of a good experience – having the right information provided just
when you need it, being treated fairly, getting value for money – someone
designed that.
The part of a service that a customer sees is just the front stage, and the
realm that, traditionally, designers are hired to work on. Except there’s much
more to it than that. We do more than affect the aesthetics. The backstage is
where we start – where a company’s story and purpose and market needs
originate.  We work with our clients to design the most desirable services that
seem effortless, fit the product to the customer effectively, but are
specifically structured by analysis, research, and testing to ensure they
deliver.

 * Better services =
 * Better customer experiences = 
 * More customers = PROFITS




OUR SPECIALTIES

We help your business stay relevant


TELL US YOUR STORY

Let's talk


DESIGN OF SERVICES PEOPLE WANT


PRODUCT TO MARKET GUIDANCE


BUSINESS IMPROVEMENT CONSULTING


BUSINESS MODERNIZATION


BRAND DEVELOPMENT


BUSINESS REVITALIZATION / MAKEOVERS


COMPETITIVE STRATEGIES


START-UP VIABILITY 


SERVICES


PEOPLE DESERVE BETTER SERVICES. WE DESIGN THEM.



 

 


WE ARE
MULTI-DISCIPLINARY,
SERVICE DESIGNERS,
SYSTEM THINKERS,
BUSINESS ARCHITECTS,
CONTENT CREATORS, 
AND CONSULTANTS.



EXPERIENCE DESIGN

Fresh, innovative, and memorable are what companies need to be in order to
remain competitive in the experience economy. We create the experiences that
help your company achieve that.



MODERN WORKPLACE

We help companies adapt to new digital tools needed to service and communicate
with their customers in the marketplace.



SERVICE STRATEGY

We enable organizations to build actionable service strategies as the means to
deliver their products.



BRAND DEVELOPMENT

A brand isn’t just a logo. We build complete brands that shape an organization’s
culture and personality,
and are remembered by customers.



SERVICE INNOVATION

We design new services that people want and need.



SERVICE IMPROVEMENT

We fine-tune and solve business problems to boost the performance of existing
services.



HUMAN CENTRICITY

We help companies align or re-align themselves around their customers’ changing
needs.



START-UPS

Have a great idea for a new business but need help to get it off the ground?
We can help you with that.


PRICING


SERVICE RATES











WE DO THINGS A BIT DIFFERENTLY BECAUSE WE ARE DIFFERENT.
WE DON’T HAVE A FIXED HOURLY RATE. WE DO THIS BECAUSE THE VALUE OF OUR SOLUTIONS
VARIES FOR EACH CLIENT WE SERVE. IN ADDITION, WE OFFER OUR SERVICES WITH MORE
FLEXIBILITY AND IN WAYS THAT FIT YOU BEST. OUR GOAL IS TO BUILD A MUTUALLY
BENEFICIAL RELATIONSHIP.

YOU CAN CALL ON US JUST FOR ADVICE WHEN YOUR BUDGET IS LIMITED AND YOU ONLY NEED
A LITTLE HELP, OR YOU CAN HIRE US FOR PROJECTS FOR WHICH WE CAN PROVIDE OUR
‘GOOD, BETTER, BEST’ OPTIONS.
ALSO, YOU CAN HIRE US TO EMBED WITH YOUR COMPANY (AKA – WORK FULL TIME AT YOUR
LOCATION, OR REMOTELY) FOR MORE COMPLEX ENTERPRISE-WIDE EXECUTIONS.

Let's talk


WHY WE D0 THIS


…BECAUSE BUSINESS IS PERSONAL



It isn’t 1980 anymore. Long gone are the days of ‘if you build it, they will
come’ as a mantra for business. Small businesses are closing their doors faster
than ever, or never getting off the ground.  We can blame the economy, but data
shows that over 70% of businesses are building products nobody wants. And that
is the problem.  It also shows that the consumer has changed, but many
businesses still hold onto what worked in the ’80’s. They’re not adapting.

What we are in now is called the Experience Economy.  We want to help businesses
adapt to this new economy, help those that are struggling or outdated, and help
them to offer products that consumers do want. We also want to advocate for
consumers who’ve been exploited by corrupt business practices and aggressive or
deceptive marketing tricks. We want to help ethical businesses strengthen and
grow in the small and mid-sized business sector again. It’s good for fixing the
economy and ultimately, good for everyone.

Consumers say they want memorable experiences in the marketplace, let’s give it
to them. With the rise of technology, consumers say, more than ever, that they
want business to be personal. We agree with that too. Whoever said that business
isn’t personal, was wrong. Business is personal…






CO FOUNDER


TREVOR STYLER

Accomplished in organizational transformation and implementing business design
projects that impact the entire organization.

An expert in the digital environment and focused on the human-centric needs and
engagement challenges facing today’s business.

trevor@stylerdesigngroup.com


CO FOUNDER


MARTA STYLER

Multi-skilled award-winning designer and business architect with a keen interest
in human behaviour and a background in strategy, business, marketing and brand
creation.

Strong ethical vision of the role of design in society and the execution of
tangible, elegant solutions.

marta@stylerdesigngroup.com




GET IN TOUCH

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Email Address

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156 Auburn Bay Ave SE, Calgary alberta canada T3M 0N3

+1 403 910 7205

calgary@stylerdesigngroup.com

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