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2 forms found in the DOM

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GET https://www.syncron.com/

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CONTACT US


PRIVACY POLICY


LegalPrivacyPrivacy Contact FormTerms of UseCookie NoticeCalifornia
ResidentsCustomer’s Data Processing AddendumVendor’s Data Processing Addendum

PRIVACY POLICY OF SYNCRON

Your Privacy Matters

Your privacy is of the utmost value to us and it really matters here at Syncron.
Due to the nature of services that we offer, the need to collect and process
your data, including personal data, is limited to the very minimum. It is due to
the fact that our software solutions are not based on personal data but on
technical and numerical product-related data.

Syncron Holding AB and its affiliates, i.e., Syncron Sweden AB, Syncron Germany
GmbH, Syncron UK Limited, Syncron Inc., Syncron Japan Corporation, Syncron
Software India Private Limited, Syncron Italy S.r.l., Syncron Poland sp. z o.o.,
Syncron Services Poland sp. z o.o., Syncron France SAS, Mize Inc., Mize Software
Solutions Private Limited (hereinafter referred to as “Syncron” or “we”) are
providing this Privacy Policy to describe and explain our practices regarding
collection, storage, and transfers of information, and choices that you can make
about the way your data is collected and used by us.

To the extent Syncron collects your personal data as a data controller, the data
controller is Syncron Holding AB with its seat in Stockholm SE-111 20, Östra
Järnvägsgatan 27, Sweden. For purposes described in this Privacy Policy, your
data may be processed by all Syncron legal entities.

All the data processed by Syncron are duly secured and used only for the
purposes indicated in this Privacy Policy. The scope of collected data is always
adequate and proportionate to these purposes.

Scope of Data and Ways We Collect Them

Through your interaction with and use of our websites (syncron.com and
eazystock.com) or web or mobile applications (our software services), Syncron
may collect personal information that should be understood as information that
identifies an individual or relates to an identifiable individual. Personal
information may include, but is not limited to, your name, physical address,
telephone number, e-mail address, company affiliation, and associated
information. More typically, Syncron may collect other information through your
interaction with and use of our websites or web or mobile applications, which
does not reveal your specific identity or does not directly relate to an
individual. Such other information may include, but is not limited to, browser
and device information, data collected through automated electronic
interactions, application usage data, geographic or geo-location information,
statistical and aggregated information. Syncron uses best measures to ensure
that your data are secured and processed in compliance with applicable laws.

As a general rule, you can freely visit Syncron websites and use their content.
Access to our web or mobile applications (software solutions) is granted only to
persons authorized by our customers who have a subscription agreement with
Syncron for our software services, partners who have a partnership agreement
with Syncron, or to prospects who requested a demo from Syncron. However,
persons who are not of the age of majority should not be eligible to use Syncron
website(s), and we ask that no information in relation to such persons are
submitted to us.

Unless agreed otherwise with the Syncron’s customer, prospect or partner (so far
as it relates to your use of Syncron web and mobile applications), personal
information like your name, surname, and e-mail address is obtained only when
voluntarily provided to us, in particular when completing contact/newsletter
forms or other forms available on our websites or otherwise made available by
Syncron. We use cookies to assist you in navigating and using a given site or
application and to improve your experience with Syncron sites (please see more
about the use of cookies below). Technical information, like details about your
device and IP address, may be collected by virtue of your use of certain Syncron
web or mobile applications.

Syncron may collect your information in several ways, including:

 * through completion of newsletter/contact forms, registrations, surveys, and
   other online forms available on Syncron’s websites or otherwise made
   available by Syncron;
 * through job applications;
 * as part of an ongoing sales process;
 * while providing technical support, consultation, live chat, or product
   information;
 * through the process of implementing, maintaining, and upgrading our products,
   in particular when some of your personal details are necessary to provide you
   with an access to our products available as web or mobile applications;
 * through automated means such as communications protocols, e-mail
   communications, and cookies;
 * through your use of our websites, web or mobile applications;
 * through your use of social connectors and social networking areas;
 * through your interest in Syncron ads placed on third party’s sites;
 * while lawfully obtaining your contact details from third party data
   providers.

To provide you with timely, high-quality information, we may also ask you to
provide us with information regarding your professional interests and
experiences with our services. Providing us with this information is optional.

Personal data or other data collected online may also be combined with
information you provide to us through other sources such as sales meetings,
marketing calls, or in conjunction with events such as trade shows, training
seminars, webinars, and conferences. Information that you supply may be
associated with the relationship that Syncron has with you or your organization.

Purposes of Data Processing

Syncron may use your personal information to:

 * fulfill the obligations resulting from the agreements with our customers,
   prospects or partners with whom you may be professionally related – it means
   to render software services available online and ensure the access to our web
   and mobile applications only to the persons authorized by the customer,
   prospect or partner;
 * make the website and our web and mobile applications easier to use and
   tailored to our customers’, prospects’ or partners’ needs;
 * customize content most relevant to our customers’, prospects’ or partners’
   interests;
 * notify you of new software services (products), product updates and upgrades,
   technical support issues, events, and special offers you may be interested
   in;
 * promote our software services, including direct marketing of our services to
   our prospective and existing customers, prospects or partners;
 * protect the security and integrity of the websites and services that we
   offer;
 * contact you in relation to a subject matter which requires our action (e.g.,
   responding to your queries presented in a contact form, responding to your
   job application, or sending you a newsletter if you subscribed/agreed to
   receive it);
 * learn from your use of or interaction with our site, web or mobile
   applications.

Our Global Presence

 * Syncron is the company with global presence, having its subsidiaries and
   business partners in many countries, and with technical systems that cross
   borders. Our privacy practices are tailored to protect your information,
   including personal data, all over the world.
 * We may share the personal data you provide to us with other Syncron entities
   (including our entities seated outside the European Union, i.e., Syncron
   Inc., Mize Inc., Syncron Software India Private Limited, Mize Software
   Solutions Private Limited, and Syncron Japan Corporation) and/or to our
   business partners (including Amazon.com Inc., Salesforce.com Inc., Hubspot
   Inc., Microsoft Corporation, and Google LLC) for purposes related to those
   described in this Privacy Policy. We will not sell, rent, or lease your
   personally identifiable data to others.
 * Within the scope described above, your personal data might be transferred
   across state and country borders and stored or processed in the United States
   or any other country in which Syncron, its affiliates, or business partners
   maintain facilities for the purposes of data storage, consolidation, and
   information management. It means that your data may be physically located on
   servers outside the European Union, in particular in the United States of
   America.
 * We ensure that we and our business partners use the highest degree of care to
   keep your data confidential at all times. We handle your information in a
   consistent and trustful manner, even if the laws in some countries may
   provide less protection for your data. Within the scope of data transfers,
   your data are generally anonymized or encrypted.

To foster your data privacy rights and comply with EU General Data Protection
Regulation (GDPR) and other applicable laws, we are required to provide you with
several information about how we process your personal data.

Please read more in General Privacy Information for Syncron sites users.

If you are a candidate applying for a job in Syncron EU-based legal entity,
please read Privacy Notice for Candidates.

GDPR: GENERAL PRIVACY INFORMATION FOR SYNCRON SITES USERS

Data Controller. The data controller of www.syncron.com, www.eazystock.com and
Syncron web and mobile applications is Syncron Holding AB with its seat in
Stockholm SE-111 20, Östra Järnvägsgatan 27, Sweden. It means that Syncron is
responsible for lawful processing of all your personal data collected by us.

Data Protection Officer. Syncron Group data protection officer can be contacted
here.

What does Syncron do with my Personal Data? Syncron will process your personal
data only as set out in this Privacy Policy. Further information regarding legal
grounds for our processing of your personal data can be found below.

Processing of your personal data. Syncron is permitted to process your personal
data under the following legal grounds:

(i) Entering into and performing a contract. If you enter into a direct
agreement with Syncron (acting as individual), Syncron will use your Personal
Data that you enter into the contract or an order or which you provide to us for
contract or order drafting – i.e. usually (a subset of) your name, (email)
address, telephone number, company name and address, your job title and role
and, payment details (like your bank account) only to enter into and perform the
contractual obligations. This may include taking the necessary steps prior to
entering into the contract with you, responding to your related inquiries,
providing you with billing information, feedback, and fulfilling our contractual
obligations etc. This may also include conversation data contained in the emails
or provided via telephone or other communication channels. We may use your email
address to send you notices of payments, to send you information about changes
to our products and services, information related to your business relationship
with Syncron, or to send notices and other disclosures as required by law. If
you participate in Syncron tutorials, webinars or trainings, Syncron needs your
contact details to enable you take part in a given learning service.

Generally, you cannot opt out of communications which are not marketing-related
but merely required for the relevant business relationship. With regard to
marketing-related types of communication (i.e. emails and phone calls), Syncron
will provide you the opportunity to opt out if you do not want to receive
further marketing-related types of communication from us. You can opt out of
these at any time by sending a secure message using the form here.

(ii) Our legitimate interest. Each of the cases below constitutes a legitimate
interest of Syncron to process or use your personal data. If you do not agree
with this approach, you may object against our processing of your personal data
as set out below.

When you represent our customer, prospect or partner. If you represent our
prospect, partner or customer, either prior to entering into agreement with
Syncron or during a business relationship between Syncron and legal entity which
you represent, we may process your basic contact details (e.g. your name,
surname, job position, company name, e-mail, and phone number) so far as
necessary to carry out joint business relationship.

Questionnaires and surveys. Syncron may invite you to participate in
questionnaires and surveys. These questionnaires and surveys will be generally
designed in a way that they can be answered without any personal data. If you
nonetheless enter personal data in a questionnaire or survey, we may use such
personal data to improve its products and services.

Direct marketing. If you have shown interest in Syncron Services or have already
interacted with us, Syncron may reach out to you directly to present more
information about Syncron and its Services. You may object to such processing at
any time.

Aggregated data sets. Syncron may anonymize (some of) your personal data to
create anonymized aggregated data sets, which will then be used to improve
Syncron products and services.

Recording. In case of telephone calls or chat sessions, Syncron may record such
calls (after informing you accordingly during that call and before the recording
starts) or chat sessions in order to improve the quality of our products and
services.

Existing business relationship – keeping you up-to-date. Within an existing
business relationship between you (or company which you represent) and Syncron,
Syncron may inform you, where permitted in accordance with applicable laws,
about its products or services, webinars, seminars or events which are similar
or relate to such products and services you (or the Company which you represent)
have already purchased/subscribed to or used from Syncron or participated in.
For instance, we may send you some marketing information related to extension of
your company’s existing services package or a new product offer. Furthermore,
where you have attended a Syncron webinar, seminar or event, or (the Company
which you represent) subscribed to Syncron products or services, we may contact
you for feedback regarding the improvement of the relevant webinar, product or
service.

You may object to Syncron using your Personal Data for the above purposes at any
time by writing here. If you do so, Syncron will cease using your Personal Data
for the above purposes (that is to say, under a legitimate interest set out
above) and remove it from its systems unless Syncron is permitted to use such
Personal Data for another purpose set out in this Privacy Policy or Syncron
determines and demonstrates a compelling legitimate interest to continue
processing your Personal Data.

(iii) Your consent

In some cases Syncron will ask for your consent before starting processing of
your Personal Data, in particular:

Newsletter and other general marketing communication

Even though Syncron Services are addressed at legal entities (and not
individuals), we ask for your consent to processing your personal data for
general marketing communication, including to send you our newsletter. If you
leave your contact details (like name, surname, e-mail, telephone) on our
websites (and assuming you are not representing our existing customer or
partner), please tick the consent or submit box.

With regard to marketing-related types of communication (i.e. emails and phone
calls), Syncron will provide you the opportunity to opt out if you do not want
to receive further marketing-related types of communication from us. You can opt
out of these at any time by sending a secure message using the form here.

User experience research and analysis

If you are end user of Syncron web or mobile applications, we ask for your
consent before conducting an interview with you about your experience from using
Syncron web or mobile applications.

Candidates

In our job offers, we ask you for a consent to processing of your personal data
which you provide to us when applying for a job, for a current and future
recruitment purposes. A consent for processing of your personal data for future
recruitment purposes is not required to carry out a current recruitment process.

Cookies and other technologies

As set out in this Privacy Policy, Syncron uses cookies and other technologies,
in particular to ensure proper functioning of its sites, improve user
experience, enable your login to our web or mobile application and to analyse
web traffic. As required by existing laws and regulations, we ask for your
consent for using cookies (in a cookie pop-up banner). Your cookie preferences
may be easily set in your browser settings.

Revocation of a consent. You may at any time withdraw a consent granted to
Syncron by sending a secure message using the form here. In case of
marketing-related newsletter, you will also have a possibility to unsubscribe.
In case of withdrawal, Syncron will not process Personal Data subject to this
consent any longer unless legally required to do so. In case Syncron is required
to retain your Personal Data for legal reasons your Personal Data will be
restricted from further processing and only retained for the term required by
law. However, any withdrawal will have no effect on past processing of personal
data by Syncron up to the point in time of your withdrawal.

(iv) Processing is necessary for compliance with a legal obligation to which the
controller is subject. To exercise your data subject’s privacy rights, you can
contact us by sending a secure message using the form here. To handle your
request properly, we need to collect your basic contact details and we ask you
to describe your request. If your request concerns Syncron Services, please let
us know which Services you use.

End Users of web and mobile applications

If you are an end user of Syncron web or mobile application, your end user basic
account information (i.e. name, surname, user ID, etc.) processed in our web or
mobile application may be regarded as personal data processed on customer’s
instructions (behalf). Based on this assumption, Syncron is a data processor of
your end users’ personal data while our customer (your employer/partner) is a
data controller of this information. In case of on-premise installations,
Syncron may also be considered as a data processor as long as it renders
implementation and support services and consequently has access to customer
databases containing end user personal data. To set out legal framework for
processing of end users personal data by Syncron, we encourage all our customers
to enter into Syncron standard Data Processing Addendum (DPA) which is
compatible with the GDPR and favorable for our customers. If you have not yet
been provided with a DPA, please request one by sending a secure message using
the form here. Syncron may engage subprocessors during provision of its
services.

Duration of processing. Where Syncron is processing and using your personal data
as permitted by law or under your consent, Syncron will store your personal data
(i) only for as long as is required to fulfill the purposes set out below or
(ii) until you object to Syncron’s use of your personal data (where Syncron has
a legitimate interest in using your personal data), or (iii) until you withdraw
your consent (where you consented to Syncron using your personal data). However,
where Syncron is required by mandatory law to retain your personal data longer
or where your personal data is required for Syncron to assert or defend against
legal claims, Syncron will retain your personal data until the end of the
relevant retention period or until the claims in question have been settled.

Why am I required to provide Personal Data? As a general principle, your
granting of any consent and your provision of any personal data hereunder is
entirely voluntary; there are generally no detrimental effects on you if you
choose not to consent or to provide personal data. However, there are
circumstances in which Syncron cannot take action without certain Personal Data,
for example because this Personal Data is required to provide you with Syncron
offering or newsletter. In these cases, it will unfortunately not be possible
for Syncron to provide you with what you request without the relevant personal
data.

Where will my Personal Data be processed? As part of a global group of
companies, Syncron has affiliates and third-party service providers within as
well as outside of the European Economic Area (the “EEA”). As a consequence,
whenever Syncron is using or otherwise processing your Personal Data for the
purposes set out in this Privacy Policy, Syncron may transfer your Personal Data
to countries outside of the EEA including to such countries in which a statutory
level of data protection applies that is not comparable to the level of data
protection within the EEA. Whenever such transfer occurs, it is based on the
Standard Contractual Clauses in order to contractually provide that your
personal data is subject to a level of data protection that applies within the
EEA. Syncron closely monitors the situation and strive to always follow the
latest practice in order to securely transfer your personal data. Syncron may
transfer your Personal Data to other entities in the Syncron Group as necessary
for an applicable legitimate purpose. Transfers within Syncron Group are further
governed by Syncron Intracompany Data Processing Agreement with Intracompany
Confidentiality Undertaking. Your personal data may be also made available to
reliable Syncron partners who may conduct marketing activities for Syncron
Group, or may be put to reliable third-party cloud tools for analytical,
business or marketing purposes. We may put or require you to put your basic
personal information to reliable communication tools used for training,
learning, user experience analysis, marketing, contact or other business
purposes (for instance: Zoom or Skype).

Your rights. You can request from Syncron at any time information about which
personal data Syncron processes about you and the correction or deletion of such
personal data. Syncron can delete your personal data only if there is no
statutory obligation or prevailing right of Syncron to retain it. If you are end
user of Syncron web or mobile application, your request to delete personal data
from our applications shall be directed to Syncron’s customer who subscribed to
Syncron services (for instance, your employer, manufacturer, etc.), to Syncron’s
prospect who requested a demo, or to a partner who has been given an access to
Syncron services; as Syncron acts as a data processor in relation to your
personal data processed in our services. We will cooperate with your data
controller to exercise your rights.

If Syncron uses your personal data based on your consent or to perform a
contract with you, you may further request from Syncron a copy of the personal
data that you have provided to Syncron. In this case, please contact us and
specify the information or processing activities to which your request relates,
the format in which you would like this information, and whether the personal
data is to be sent to you or another recipient. Syncron will carefully handle
your request.

Furthermore, you can request from us that Syncron restricts your personal data
from any further processing, especially in the following events: (i) you state
that the personal data Syncron has about you is incorrect, (ii) there is no
legal basis for Syncron processing your personal data and you demand that we
restrict your personal data from further processing, (iii) or in case you object
to the processing of your personal data by us (if processing is based on
Syncron’s legitimate interest) unless Syncron has a prevailing interest or legal
obligation in processing your personal data.

Please send all your requests using the form here.

If you want to read more about your rights, you can do so here.

Right to lodge a complaint. If you believe Syncron is not processing your
Personal Data lawfully, you can at any time lodge a complaint with the data
protection authority of the EEA country in which you live or with the data
protection authority of the country or state in which Syncron has its registered
seat.

Use of this website by children. This site is not intended for anyone under the
age of 16 years. If you are younger than 16, you should not use this site.

Profiling. Your personal data is not subject to automated decision making,
including profiling.

Links to other websites. This website may contain links or references to
third-party sites (i.e., not belonging to Syncron Group companies). Syncron is
not responsible for the privacy practices or the content of websites outside the
Syncron Group. Therefore, we recommend that you carefully read the privacy
statements of such third-party sites.

GDPR: PRIVACY NOTICE FOR CANDIDATES

If you are applying for a job at Syncron, please additionally read the following
privacy information:

Syncron follows all data protection principles and treats your personal data
with the utmost care. As per data protection laws, please be informed that:

 1. Data controller of your personal data is Syncron’s country-specific legal
    entity to which you apply (see relevant legal entities full names with
    office addresses here https://www.syncron.com/company/global-offices/). It
    means that Syncron is responsible for lawful processing of all your personal
    data collected by us.
 2. Data Protection Officer of Syncron Group is available here. You can submit
    your data subject’s requests and exercise your rights simply by sending us a
    secure message using the form here.
 3. Basis for the processing of your personal data is your consent. Your
    personal data will be processed for the legitimate purposes indicated in
    your consents. Furthermore, some of your data may be processed by Syncron
    based on its legitimate interests as a data controller: for general
    statistical and business purposes (e.g. management and analysis of
    recruitment processes).
 4. Recipients. Your personal data may be made available to Syncron affiliates
    (please see here: https://www.syncron.com/company/global-offices/) as
    necessary for an applicable legitimate purpose. Your data will be also
    processed in the cloud application used in the recruitment process (Jobvite
    or another tool which may replace it). If necessary for a given recruitment
    process, we may make available your basic personal data to reliable
    recruitment firms engaged in the recruitment process. Within the extent
    described herein, your data may be transferred outside of the EU.
 5. Nature. Providing your personal data is voluntarily but at the same time
    necessary for us to carry out the recruitment process. Failure to provide
    certain personal data will make it impossible for us to carry it out.
 6. Your rights. As per General Data Protection Regulation, you have the right
    to
    1. Access, rectify or erase your personal data, restrict their processing,
       object to their processing and the right of data portability,
    2. Withdraw your consent for data processing at any time,
    3. Lodge a complaint with a supervisory body.
 7. Profiling. Your personal data is not subject to automated decision making,
    including profiling.
 8. Retention. Your personal data will be stored only for the time necessary to
    fulfill the applicable legitimate purpose. At a later stage personal data
    may be kept only for the time permitted by the law.

—

Use of cookies, other technologies and your preferences

Certain technologies, called “cookies”, can be used to provide tailored
information from Syncron’s websites or web or mobile applications. A cookie is
an element of data that a website or web or mobile application can send to your
device or browser, which may then be stored on your system. Some pages on our
websites, web and mobile applications use cookies that assist you in navigating
and using a given site or application, for example, to help you access secure
areas. Cookies used by Syncron are associated with a browser or a device by
which you enter the web, not with your name or surname. We base on the concept
of anonymized user to ensure that your privacy is always protected and unharmed.

Please be aware that cookies are important to the proper functioning of our
websites and web and mobile applications. We assure that they are in no way
intended to intrude your privacy. Instead, they are used to make your experience
with Syncron easier and better. For this purpose, Syncron uses cookies to
provide secure log-in (session cookies), collect statistics to optimize the
functionality of sites and applications, and deliver content tailored to your
interests and needs (Google Analytics, Pardot).

You should be aware that cookies may also be used on our websites or web or
mobile applications to remember certain choices you make such as your
geographical region, your user name (user ID), or other personalization or
customization. We use these cookies to improve your user experience so as we can
better serve you when you use our products or return to our websites or web or
mobile applications.

What is more, Syncron may use third-party cookies to provide advertising and
marketing-related activities in accordance with this Policy. We may work with
selected third-party partners who set cookies to provide you with
Syncron-related content, including advertisements, on their sites or elsewhere
on the Internet. We use Pardot cookies for purpose of monitoring the web traffic
(please see details here). Sometimes, some cookies/online identifiers may be
used to enable some of our applications’ functionalities work properly – for
instance, we use Google Maps to provide Item Locator functionality.

Please read more detailed information about cookies in Syncron Cookie Notice.

You can manage your cookie consent in the Privacy Preference Center, accessible
via Cookie Notice tab.

 

Google Analytics

Our websites, web and mobile applications may use the Google Analytics tool. The
data used in Google Analytics tool are not intended to identify you as an
individual. Google may process such data on the servers located in the United
States. They are used for general business, statistical, marketing and
analytical purposes. For more information regarding our use of Google Analytics,
please visit the Google’s site: Google’s site.

Leadfeeder

We also use Leadfeeder tool on eazystock.com for visitor tracking, to identify
the industries and company names who visit our website, and their on-site
behavior. Leadfeeder is a trusted third-party tool delivered by Liidio Oy
(company ID 2457101-9). For more information regarding Leadfeeder, please visit
this site: https://www.leadfeeder.com/privacy/

As with other types of third-party cookies, you can disable them in your browser
settings or by opening the sites in an ‘incognito’ mode.

Web Server Logs

In the process of administering our web or mobile applications, we may track
usage through web server logs. Web server logs provide information such as what
types of browsers are accessing our site, what pages receive high traffic, and
the times of day our servers experience significant load. We may use this
information to improve the content and navigation features of our site.
Anonymized or aggregated forms of this data may be used to identify future
features and functions to be developed for the site and to provide better
customer service. As we base on the concept of an anonymized user, your privacy
is always protected and unharmed.

Web Beacons (Embedded Pixels/Pixel Tag)

We may use Web Beacons in conjunction with cookies to compile aggregate
statistical information about the usage of a website or a given web or mobile
application. When it comes to the purpose of Web Beacons, it is quite similar to
the use of cookies. They generally help providing web services tailored to your
needs and do not harm your privacy. A Web Beacon is an electronic image, called
a single-pixel/pixel tag (1×1) or clear GIF. Web Beacons can recognize certain
types of information on a visitor’s computer such as a visitor’s cookie number,
time and date of a page view, and a description of the page where the Web Beacon
is placed. You may render some Web Beacons unusable by rejecting their
associated cookies.

Embedded URLs

From time to time, we may also create a unique web URL link for certain visitors
of our webpages. If you visit our websites, you may find certain forms that are
already filled out with your (user)name or other types of information you have
previously indicated an interest in, based on information you have given us
before.

We may also personalize the content of newsletters, e-mail offers, invitations,
or Syncron advertisements provided to you on our third party partners’ websites,
based on topics in which you have previously indicated an interest. We may
collect information about how you consume this type of personalized information
in order to help us provide you with other information that is better tailored
to your interests. If you choose to visit one of these personalized web URL
links, you agree to allow Syncron to collect information about your visits and
also to compile that information with other information about you and your
relationship with Syncron. If you do not wish your information to be used in
this way, do not accept the invitation to visit these sites.

Other Technologies

Syncron may also use other technologies to capture specific data such as your
access times, your Internet Protocol (IP) address, and system configurations and
settings, to support your use of Syncron-affiliated technologies, provide you
with relevant content, and to assist you with questions you may have regarding
our products and services.

Syncron may also use some third parties to administer a limited set of Syncron
advertisements on third-party channels or websites. We may use advertising
technologies and participate in advertising technology networks that collect
information not being personal data (from Syncron websites or from other
sources) to show you Syncron-related advertisements on third-party websites.

Sensitive Data

We do not collect any of your sensitive data, i.e., information related to your
racial or ethnic origin, political opinions, religion or other beliefs, health,
criminal background, or trade union membership, etc. We kindly ask you not to
send any such information to us.

Compelled Disclosure

Syncron may disclose your personal information if necessary or appropriate: (a)
under applicable laws, including laws outside your country of residence; (b) to
comply with a legal process; (c) to respond to requests or injunctions from
public, government or judicial authorities, including public, government and
judicial authorities outside your country of residence.

Your Right To Opt-in and Opt-Out

Syncron offers you the choice of receiving different types of communication and
information related to our company, products, and services. You may subscribe to
e-newsletters (available on our website) and/or choose to receive marketing
communications and other special offers from us via e-mail or by way of a direct
contact.

You should be aware that you can at any time request information about your
personal data processed by Syncron Group. You may access, review, update,
modify, rectify, and erase such data as well as withdraw your consent for data
processing by sending a secure message using the form here. In case of
newsletters and other marketing communications, we provide you with unsubscribe
links as an opt-out mechanism for your convenience.

Retention of Your Data

To the extent Syncron processes your personal data, we will retain such data for
as long as it is needed for the legitimate purposes outlined in this Privacy
Policy; as necessary to comply with our legal obligations, resolve disputes, and
perform agreements with our customers, prospects or partners; or to the extent
permitted by applicable laws.

After the retention period, Syncron will delete your personal data in a manner
designed to ensure that they cannot be reconstructed, intercepted, or read.

Data Security

Syncron is concerned about the security of your information. To prevent
unauthorized access, disclosure, loss, alteration, misuse, destruction to your
data, to maintain data accuracy, and to ensure the appropriate use of
information, we have put in place reasonable physical, electronic,
administrative and managerial safeguards to secure the information we collect.
We use security protocols and encryption technology when collecting or
transferring data such as logins or passwords to prevent any data privacy
breaches. Our organizational and technical security measures reflects the
current practice of data protection, and we continuously work on securing your
personal data.

Third-Party Websites

Links to third-party websites that you may rarely encounter on our websites are
provided solely for your convenience. If you use these links, you will leave
Syncron website. We do not control these third-party sites. Therefore, we do not
assume responsibility for any of these sites, their content, or their privacy
policies. We do not endorse or make any representations about them or any
information, software, or other products or materials found there, or any
results that may be obtained from using them.

Dispute Resolution

Syncron is committed to resolving complaints about our collection or use of your
personal information. EU citizens with inquiries or complaints about our privacy
policy should first contact the Syncron Legal Team by sending them a secure
message through the form here.

If you do not receive timely confirmation of your complaint from us (within 45
days) or if we have not processed your complaint to your satisfaction, you may
also make complaints about the improper collection or use of personal data
directly to an EU data protection authority (DPA).

Syncron’s GDPR Commitment

The General Data Protection Regulation (‘GDPR’) is a European privacy law that
has taken effect on May 25, 2018. Syncron perceives this regulation as an
important step forward in enhancing individuals’ data privacy and streamlining
data protection laws across the EU. Syncron is committed to compliance with the
GDPR across its cloud services. We continuously work to ensure that our current
business operations, services, contracts and documentation comply with the GDPR.

Syncron’s CCPA Commitment

Syncron commits to handle personal information of California residents in
accordance with the California Consumer Privacy Act (“CCPA”). Syncron, as a
service provider, announces that it does not sell any personal data and all data
processing activities are carried out respecting the California residents’
rights and applicable service provider’s obligations under the CCPA. Syncron has
implemented all requirable measures to ensure exercising of privacy rights by
California residents under the CCPA. Additional information about privacy rights
under the CCPA can be found here.

Amendments

In case we make any amendments to this Privacy Policy, we will promptly provide
the updated version of the same to ensure you are always informed. The revised
Privacy Policy will be effective when provided.

Your Assent

By using Syncron websites, web and mobile applications, you agree to this
Privacy Policy.

Contact Us

Should you have any concerns, comments, or questions related to this Privacy
Policy or to how Syncron processes your (personal) data, you may send us a
secure message using the form here. We will respond to you in a reasonably short
time. While the majority of issues related to your data can be handled quickly,
complex requests may take more research and time.

Also, if you have any reservations or complaints regarding our compliance with
this Privacy Policy, please first contact us and we will investigate and do our
best to resolve all of them.

You may also contact us via postal mail at the following address:

Syncron Holding AB

Östra Järnvägsgatan 27, SE-111 20 Stockholm, Sweden

ATTN: Data Protection Officer

Last version: April 28, 2022

Change control log

 

01.10.2020 PM: Yearly audit. Update of corporate details of Syncron entities.
Removal of references to Privacy Shield following Schrems 2 ruling 28.04.2022
PM: Periodical review. Update of Syncron entities.

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world’s new service economy.

 

 

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