support.docusign.com Open in urlscan Pro
160.8.17.116  Public Scan

Form analysis
3 forms found in the DOM

/en/search

<form action="/en/search" id="mobile-search-form" class="search-form" iaf-plugged="true">
  <div class="mobile-input-wrapper">
    <div class="inbenta-typeahead"><input aria-label="Search" id="mobile-search-input" name="query" placeholder="Search Support" type="text" iaf-plugged="true" iaf-maxresults="1000" iaf-regxpag="10" class="inb-tt-input" autocomplete="off"
        spellcheck="false" dir="auto">
      <pre aria-hidden="true"
        style="position: absolute; visibility: hidden; white-space: pre; font-family: Arial, sans-serif; font-size: 15px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 11px; text-rendering: auto; text-transform: none;"></pre>
      <div class="inb-tt-menu inb-tt-empty">
        <div class="inb-tt-dataset inb-tt-dataset-title"></div>
      </div>
    </div>
  </div>
  <input aria-label="Search" class="button-yellow" id="mobile-search-submit" type="submit" value=" " iaf-plugged="true">
</form>

/en/search

<form action="/en/search" class="breadcrumb-inner search-form" id="breadcrumb-search-form" iaf-plugged="true">
  <div class="breadcrumb-input-wrapper">
    <div class="inbenta-typeahead"><input aria-label="Search" class="breadcrumb-search-input inb-tt-input" id="breadcrumb-search-input" name="query" placeholder="Search Support" type="text" iaf-plugged="true" iaf-maxresults="1000" iaf-regxpag="10"
        autocomplete="off" spellcheck="false" dir="auto">
      <pre aria-hidden="true"
        style="position: absolute; visibility: hidden; white-space: pre; font-family: Arial, sans-serif; font-size: 15px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 12px; text-rendering: auto; text-transform: none;"></pre>
      <div class="inb-tt-menu inb-tt-empty">
        <div class="inb-tt-dataset inb-tt-dataset-title"></div>
      </div>
    </div>
  </div>
  <input aria-label="Submit Search" class="breadcrumb-search-submit button-yellow" id="breadcrumb-search-submit" type="submit" value=" " iaf-plugged="true">
</form>

Name: CSP_Articles:j_id275 — POST /CSP_Articles

<form id="CSP_Articles:j_id275" name="CSP_Articles:j_id275" method="post" action="/CSP_Articles" enctype="application/x-www-form-urlencoded">
  <input type="hidden" name="CSP_Articles:j_id275" value="CSP_Articles:j_id275">
  <script id="CSP_Articles:j_id275:j_id276" type="text/javascript">
    upVote = function() {
      A4J.AJAX.Submit('CSP_Articles:j_id275', null, {
        'similarityGroupingId': 'CSP_Articles:j_id275:j_id276',
        'parameters': {
          'CSP_Articles:j_id275:j_id276': 'CSP_Articles:j_id275:j_id276'
        }
      })
    };
  </script>
  <script id="CSP_Articles:j_id275:j_id277" type="text/javascript">
    downVote = function() {
      A4J.AJAX.Submit('CSP_Articles:j_id275', null, {
        'similarityGroupingId': 'CSP_Articles:j_id275:j_id277',
        'parameters': {
          'CSP_Articles:j_id275:j_id277': 'CSP_Articles:j_id275:j_id277'
        }
      })
    };
  </script>
  <div id="CSP_Articles:j_id275:j_id365"></div>
</form>

Text Content

Skip to main content
eSignature & Rooms
Other Products
Cancel


PRODUCT DESCRIPTIONS

X
eSignature
Use DocuSign eSignature to easily upload and send documents for electronic
signature from anywhere and on any device. This includes DocuSign Click,
DocuSign Simplified Sending and any third-party integration that relies on
eSignature.


Protect & Sign
Customized electronic signature modules that are fully integrated into your
information system. Add an electronic signature feature permanently in your
systems and adapt to your multichannel strategy.


K.Sign
An electronic signature certificate recognized by editors, as well as French and
European governments.


SSL Certificates
Server certificates used by websites to allow users to enter their personal data
with confidence. A website protected by SSL certificate is also a more efficient
website from a marketing point of view.


Timestamping
Software that can guarantee the existence of your digital documents or files on
a given date and time.


OCSP
Provides instant certificate status verification and hence eliminates all
problems encountered by most large organizations when using CRLs.


Cancel


Home
Topics
Sign
Sign Documents Change Signatures Access Documents Print and Save System Issues
Learn the Basics
Send
Send Envelopes Place Fields Use Templates Use PowerForms Use Clickwraps System
Issues Learn the Basics
Prepare
Generate Documents Template Configurations Gen Administration Learn the Basics
Review and Approvals
Manage
Manage Documents Help with Billing Email and Passwords Administration Reporting
Analyze System Issues Product Overviews User Management Workflow Automation
Rooms
Rooms for Real Estate Rooms Admin Rooms for Mortgage System Issues Learn the
Basics Product Overviews
Regulatory and Compliance
Digital Signatures Electronic Signatures CFR Part 11 In-person Notary Remote
Notary Legal Information Government
APIs
Products
DocuSign Products
eSignature Simplified Sending Click Print Driver CLM Retrieve HSM Appliance
Rooms for Mortgage Identify Rooms for Real Estate Insight Security Products
Mobile Signature Appliance Notary
Integrations and Partners
Salesforce Google NetSuite Microsoft
Resources
Community DocuSign University Developer Center Release Notes Downloads Knowledge
Market Videos Trust Center Contact Support Privacy Policy
Get Support
Support

Support
 * Topics
    * Sign
      Sign a document, adopt and change signatures
    * Send
      Send envelopes and use templates
    * Prepare
      Prepare agreements with a high degree of automation.
    * Manage
      Change password and other administrative tasks
    * Rooms
      Real Estate and Mortgage
    * Regulatory and Compliance
      Standards-based Signatures, eNotary and legal
    * APIs
      Find answers to common questions about the DocuSign APIs

 * Products Products
   
   
   DOCUSIGN PRODUCTS
   
    * eSignature
    * Simplified Sending
    * Click
    * Print Driver
    * CLM
    * Retrieve
    * HSM Appliance
    * Rooms for Mortgage
    * Identify
    * Rooms for Real Estate
    * Insight
    * Security Products
    * Mobile
    * Signature Appliance
    * Notary
   
   
   INTEGRATIONS AND PARTNERS
   
    * Salesforce
    * Google
    * NetSuite
    * Microsoft

 * Resources
    * Community
      DocuSign customers ask and answer questions.
    * DocuSign University
      Get started on your learning journey to build your expertise.
    * Developer Center
      Access our API documentation to develop and deploy apps on the DocuSign
      platform.
    * Release Notes
      Learn about the latest product features and updates.
    * Downloads
      Download the latest versions of our award winning products.
    * Knowledge Market
      White papers, value studies, and tools to drive adoption.
    * Videos
      Watch videos about product features and how to use them.
    * Trust Center
      Security & system performance information.

 * Get Support

Log In
Support Home Support Home How do I manage my email notifications?




HOW DO I MANAGE MY EMAIL NOTIFICATIONS?

DocuSign provides email notifications to senders and recipients for many
different scenarios. By default, all of the notifications are turned on. 


TO MANAGE NOTIFICATIONS

 1. Go to My Preferences > Signing and Sending > Notifications.
    
    The list of Sending and Recipient Notifications appears. By default, all
    notification options are turned on.

 2. Clear the check box for any notification that you do not want to receive.
 3. Click SAVE.
    
    Your notification preferences are updated and the changes apply to all
    future envelopes.
     


WHAT TYPES OF EMAIL NOTIFICATIONS CAN I TURN ON AND OFF?

[List current as of July 2020]

Sending Notifications (notifications I receive as the sender of an envelope)

 * An envelope is complete
 * A signer assigns an envelope to someone else
 * A signer declines to sign
 * A signer withdraws consent to do business online
 * The first time each recipient views an envelope
 * Envelope delivery to a recipient fails
 * A signer's offline signature fails to synchronize
 * Documents will be purged from the system
 * A comment is posted in an envelope I've sent
   * All comments
   * Only comments that mention me or are private to me


Recipient Notifications (notifications I receive as a recipient of an envelope)

 * I have an envelope to sign
 * An envelope is completed
 * I am a copy-only recipient
 * I am an acknowledge recipient
 * Another signer declines to sign
 * The sender voids an envelope
 * The sender corrects an envelope
 * A signer assigns an envelope to me
 * Documents will be purged from the system
 * My fax is received
 * Another signer made changes that require my approval
 * I can edit an envelope, or specify or update recipient information
 * An envelope I signed offline fails to synchronize
 * An envelope is sent to a signing group to which I belong
 * A comment is posted in an envelope that's been sent to me
   * All comments
   * Only comments that mention me or are private to me

Share


Was this content helpful?

Still need help?
Visit the Community
DocuSign customers ask and answer questions for each other.
Go To the Community
Get Support
A customer service rep can help answer your questions.
Get Support
Learn More
How can I find an envelope in my account using the envelope ID?I am having
trouble logging inBilling FAQ: DocuSign eSignatureFAQs related to correcting
envelopes in DocuSignDocuSign eSignature - eLearning Self Paced Courses for
Signers, Senders, and Admins

DocuSign Account Tour Video How To Manage Envelopes



GET SUPPORT

Get Support
Contact Support
Support Community


RESOURCES

Resources
Downloads
Release Notes
Developer Center


LEARNING

Learning
DocuSign University
Knowledge Market
Trust Center


MORE

More
Support Plans
DocuSign.com
×Close


AHORA ESTÁ ABANDONANDO ESTE SITIO

ALGUNAS OPCIONES DE ASISTENCIA NO SE OFRECEN EN EL IDIOMA QUE HA SELECCIONADO.
PARA VER LAS OPCIONES DE ASISTENCIA EN EL IDIOMA ELEGIDO, HAGA CLIC EN
CONTINUAR.

Se le redirigirá a la Documentación de productos de DocuSign.
(https://help.docusign.com/es-XM)
Continuar Cancel
English
 * English
   
 * Español
   
 * Français
   
 * Português (Brasil)
   
 * 日本語
   
 * Deutsch
   

Privacy Policy
Privacy Policy
Cookie Settings
Cookie Settings