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Submitted URL: https://sales.keeptruckin.com/t/101842/c/004c8e79-bd41-4272-9323-e52f77462dae/NB2HI4DTHIXS653XO4XHI4TVON2HA2LMN52C4Y3PNUXXEZLW...
Effective URL: https://www.trustpilot.com/review/keeptruckin.com
Submission: On October 04 via api from US — Scanned from DE
Effective URL: https://www.trustpilot.com/review/keeptruckin.com
Submission: On October 04 via api from US — Scanned from DE
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Text Content
Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For businesses Overview Reviews About 1. Electronics & Technology 2. Internet & Software 3. Software Company KEEPTRUCKIN REVIEWS 1,201 • GREAT 4.1 Merged In the Software Company category keeptru ckin.com Visit this website keeptru ckin.com Write a review keeptru ckin.com Asking for reviews Verified additional company details See business transparency Write a review WRITE A REVIEW WRITE A REVIEW REVIEWS 1,201 Filter by: Rating English Excellent 70% Great 10% Average 4% Poor 3% Bad 13% Filter by: Rating English All reviews All reviews service customer service time problem issue company driver device year system ... help month truck app job support work 1,110 reviews matching your search. Reset filters. DA Danny 1 review US An hour ago Invited I HAVE HAD MINIMAL ERRORS AND TROUBLES… I have had minimal errors and troubles with keep truckin. One eld malfunction and a replacement was sent to me ASAP. Always have had great customer support! Useful Share Reply You've already flagged this CH Charles 1 review US 3 hours ago Invited SOMETIMES THE CONNECTION GETS DROPPED Sometimes the connection gets dropped when I'm in the truck, but it's easily reconnected by removing and connecting the vehicle again. I've only had to send a safety report once during inspection and it worked fine, so I'm happy. Useful Share Reply You've already flagged this KE Kenneth 1 review US 11 hours ago Invited IT'S DON'T WORK It's don't work , I call tech support and they always have an excuses Useful Share Reply You've already flagged this KE Kenneth 2 reviews US 11 hours ago Invited COULD NOT BE HAPPIER Could not be happier. Always get the help i need when I call Useful Share Reply You've already flagged this Read 1 more review about KeepTruckin Only the latest review will count in the company's TrustScore AL Alexander 1 review US 12 hours ago Invited PROFESSIONAL Useful Share Reply You've already flagged this JG John Grigsby 4 reviews US 12 hours ago Invited GREAT APP Great app, never ended up using ELD because the company I leased onto provides everything Useful Share Reply You've already flagged this MA Malachi 1 review US 13 hours ago Invited TOO EXPENSIVE Useful Share Reply You've already flagged this AB Abdihakim 1 review US 14 hours ago Invited OWNER Very nice and very helpful 👍 Useful Share Reply You've already flagged this JH Jhonson 1 review US 17 hours ago Invited YOU OFFER AT ALL TIMES GOOD CUSTOMER… You offer at all times good customer service and support. Useful Share Reply You've already flagged this MO Moden 1 review US 19 hours ago Invited EASY TO USE AND HELPFUL Useful Share Reply You've already flagged this See Trustpilot reviews directly in your Google searches Get Chrome Extension ✕ SH Shadow 1 review US 20 hours ago Invited GREAT Great work by KeepTruckin Useful Share Reply You've already flagged this TR Trevor 1 review US 20 hours ago Invited GREAT! Great service! Useful Share Reply You've already flagged this GE Gerard 1 review US 20 hours ago Invited THE SERVICE IS OK I JUST WISH THE… The service is ok I just wish the Equipment won’t break so easy Useful Share Reply You've already flagged this FE Felix Edmoond 1 review US Updated a day ago Invited MY COMPANY WENT OUT OF BUSINESS My company went out of business my dot number and mc number are both inactive I have explained this to the customer service and they said they will get back to me they are still attempting to charge my card despite literally no activity on the eld for months…no one gets back to me…they have a clause in the contract to cancel the service if your out of business, I screen captured this and included it in my first and 2nd email asking to cancel, and no response……. Useful Share Reply You've already flagged this HA Hakmt 1 review US A day ago Invited GOOD HELP good helpany time Useful Share Reply You've already flagged this RC R. CARR 3 reviews US A day ago Invited WE ARE A NEW TRUCKING COMPANY AND KEEP… We are a new Trucking company and Keep Truckin is just a phone call away from relieving my anxiety and keeping my company in compliance. Useful Share Reply You've already flagged this LE Lester 1 review US A day ago Invited MYSELF Keep trucking has done a good job for me. I just wish they had a way of shocking me before I screw up. I have always had a problem with taking care of my logs and as a owner operator it isn’t any better thanks again keep trucking Useful Share Reply You've already flagged this TE TED 2 reviews US 3 days ago Invited I CANCELED SERVICE AND THEN THEY STILL… I canceled service and then they still took out 42.00 for the next month . I call let them know I no longer own the truck and want my money back . They said ok they will refund it . This was taken out in September 17 and I still have not got a credit back . I have my bank to block anymore transactions. If I don’t receive this I will post it up on my Instagram and let all other truckers be aware of this Useful Share Reply You've already flagged this RO Ronald 2 reviews US 3 days ago Invited WE ARE TRYING TO GET A DIAGNOSTIC CABLE… We are trying to get a diagnostic cable for an ELD for our new truck. You guys have sent the wrong one three times. Not impressed. Still can't use the ELD in our new truck. Useful Share Reply You've already flagged this Read 1 more review about KeepTruckin Only the latest review will count in the company's TrustScore CL Clyde 1 review US 4 days ago Invited HAVE NOT RECEIVE MY ORDER AFTER 2 WEEKS. Useful Share Reply You've already flagged this Reply from KeepTruckin 4 days ago Hi Clyde, we apologize for the inconvenience, we understand your frustration here and wanted to give you a bit more background on the reason for the delay. High demand for consumer electronics during the COVID-19 pandemic has created a global shortage of semiconductor chips. Devices typically ship within 2-3 weeks of the order date, but may take longer depending on demand and volume. Your subscription won’t start until 3 weeks from the processing date — which is the date you signed the order form. Please feel free to email us at support@keeptruckin.com or call us directly at our 24/7 Support Line (855) 434-3564, and we'll be more than happy to assist you. Next page BUSINESS TRANSPARENCY Claimed their Trustpilot profile: September 2019. Verified additional company details -------------------------------------------------------------------------------- See how this company has been using Trustpilot for the past 12 months Asks their customers for reviews — whether positive or negative. -------------------------------------------------------------------------------- Pays to access extra Trustpilot features. -------------------------------------------------------------------------------- Typically replies to negative reviews in 2 days or less. -------------------------------------------------------------------------------- Has replied to 96% of their negative reviews. -------------------------------------------------------------------------------- Has reviews that were merged into this profile -------------------------------------------------------------------------------- See a detailed overview LOCATIONS 0 Add a missing location Please tell us this location's address: Country * Street address * City * Submit An error occurred. Please try again. IS THIS YOUR COMPANY? Claim your profile to access Trustpilot’s free business tools and start getting closer to your customers today! Claim your free business account SIMPLIFIED FLEET MANAGEMENT Information written by the company All-in-One Safety, Compliance & Tracking Platform Committed to enabling fleets of all sizes tools to increase efficiency, eliminate complicated workflows, decrease costs, and coach drivers with the latest technology and data-fueled decisions. Have any questions or feedback? Email us 24/7 - support@keeptruckin.com -------------------------------------------------------------------------------- ABOUT KEEPTRUCKIN Information written by the company KeepTruckin enables over 50,000 companies with 500,000 drivers through intuitive, cloud-powered technology to makes fleets more efficient, safe, smart and reliable, while on the road. Top rated fleet management platform for our robust and easy-to-use GPS Tracking, ELD Compliance, Smart Dash Cam, Driver Coaching and Electronic Logbook Mobile App. -------------------------------------------------------------------------------- CONTACT support@keeptruckin.com 855-434-3564 55 Hawthorne st 94105 San Francisco United States -------------------------------------------------------------------------------- CATEGORY KeepTruckin is 179 out of 227 best companies in the category Software Company on Trustpilot ABOUT TRUSTPILOT We're open to all. Reviews are published instantly, without moderation. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. Read about the journey of reviews on Trustpilot. We encourage useful, constructive feedback. Here are 8 tips for writing reviews. We fight fake reviews. Here’s how we safeguard our platform. are you human? 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