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AFTAS 2020: MOST INNOVATIVE THIRD-PARTY TECHNOLOGY VENDOR (AI, MACHINE LEARNING
AND ANALYTICS)—BEHAVOX

   
 * 
 * * By Joanna Wright
   * 25 Jan 2021
   

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 * American Financial Technology Awards 2020

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 * American Financial Technology Awards 2020



Enterprise risk and compliance solutions provider Behavox experienced explosive
demand for its product in 2020, as the world’s sudden pivot to remote working
tested business continuity protocols and created new opportunities for employee
misconduct.

This is why the company—which offers a machine learning-powered platform that
helps firms aggregate and analyze enterprise communications data, including
email, messaging and voice, for risk assessment, regulatory compliance and fraud
monitoring—wins this AFTA for the second year in a row. “The coronavirus
accelerated the understanding that the workplace is no longer a place,” says
Erkin Adylov, Behavox founder and CEO. “It has become a digital realm, and the
laws of people don’t apply in that realm—it is a complete Wild West. And work is
not going to become less digital—firms are thinking that we need to bring the
same laws that govern our day-to-day lives to that digital realm, but they need
someone to organize all the data they generate.”

Early in 2020, Behavox received a $100 million investment from SoftBank, itself
a client. The company then signed up a number of the world’s largest banks and
asset managers, and doubled its headcount, as it moved into new territories
(Japan and the Nordics) and expanded its existing office in Montreal to
accommodate additional data scientists and engineers.

The company also managed to complete implementations in months that normally
would have taken far more time, with many customers taking advantage of the
cloud-based version of the platform. One implementation, at Danske Bank, took
just five months. 

This year, as the company grows, it is planning to enhance its platform with
Behavox Boost, a tool for modeling employee performance, and Motivate, which
analyzes “soft” concepts like team morale and the quality of team collaboration.



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