customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://a.starbucks.com/a/hBeVHidB9k7aTB91EMtNzwHeDMO/webform
Effective URL:
https://customerservice.starbucks.com/app/contact/ask/
Submission: On February 25 via manual (February 25th 2020, 3:57:43 pm UTC) from US

Summary HTTP 28 Redirects Links 42 Behaviour Indicators

Summary

This website contacted 13 IPs in 5 countries across 12 domains to perform 28 HTTP transactions. The main IP is 74.117.200.136, located in Elk Grove Village, United States and belongs to NETDYNAMICS, US. The main domain is customerservice.starbucks.com.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on May 9th 2019. Valid for: a year.

This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	8.33.184.254 8.33.184.254	3356 (LEVEL3) (LEVEL3)
7	74.117.200.136 74.117.200.136	7160 (NETDYNAMICS) (NETDYNAMICS)
1	104.108.49.156 104.108.49.156	16625 (AKAMAI-AS) (AKAMAI-AS)
2	52.216.146.77 52.216.146.77	16509 (AMAZON-02) (AMAZON-02)
2	23.210.248.44 23.210.248.44	16625 (AKAMAI-AS) (AKAMAI-AS)
1 2	2a00:1450:400... 2a00:1450:4001:824::2008	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:400c:c04::9d	15169 (GOOGLE) (GOOGLE)
1	23.210.250.213 23.210.250.213	16625 (AKAMAI-AS) (AKAMAI-AS)
3	23.45.105.235 23.45.105.235	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
4	2606:2800:234... 2606:2800:234:46c:e8b:1e2f:2bd:694	15133 (EDGECAST) (EDGECAST)
2	2a03:2880:f02... 2a03:2880:f02d:12:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK)
1	2a03:2880:f12... 2a03:2880:f12d:83:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK)
1	104.244.42.200 104.244.42.200	13414 (TWITTER) (TWITTER)
2	74.117.200.68 74.117.200.68	7160 (NETDYNAMICS) (NETDYNAMICS)
28	13

1 8.33.184.254 (United States) 1 redirects

ASN3356 (LEVEL3, US)

a.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 74.117.200.136 (Elk Grove Village, United States)

ASN7160 (NETDYNAMICS, US)
PTR: vippoolpc136.rightnowtech.com

customerservice.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.108.49.156 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a104-108-49-156.deploy.static.akamaitechnologies.com

www.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.216.146.77 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 23.210.248.44 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a23-210-248-44.deploy.static.akamaitechnologies.com

s7.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
v1.addthisedge.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:824::2008 (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE, US)

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c04::9d (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.210.250.213 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a23-210-250-213.deploy.static.akamaitechnologies.com

z.moatads.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 23.45.105.235 (Netherlands)

ASN20940 (AKAMAI-ASN1, US)
PTR: a23-45-105-235.deploy.static.akamaitechnologies.com

www.rnengage.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2606:2800:234:46c:e8b:1e2f:2bd:694 (United States)

ASN15133 (EDGECAST, US)

platform.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f02d:12:face:b00c:0:3 (Ireland)

ASN32934 (FACEBOOK, US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a03:2880:f12d:83:face:b00c:0:25de (Ireland)

ASN32934 (FACEBOOK, US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.200 (United States)

ASN13414 (TWITTER, US)

syndication.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 74.117.200.68 (Elk Grove Village, United States)

ASN7160 (NETDYNAMICS, US)
PTR: widgetvippc01.rightnowtech.com

starbucksweb.widget.custhelp.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	starbucks.com 1 redirects a.starbucks.com customerservice.starbucks.com www.starbucks.com	463 KB
5	twitter.com platform.twitter.com syndication.twitter.com	32 KB
3	rnengage.com www.rnengage.com	3 KB
2	custhelp.com starbucksweb.widget.custhelp.com	1 KB
2	facebook.net connect.facebook.net	115 KB
2	google-analytics.com 1 redirects ssl.google-analytics.com	17 KB
2	amazonaws.com s3.amazonaws.com
1	facebook.com www.facebook.com
1	addthisedge.com v1.addthisedge.com	325 B
1	moatads.com z.moatads.com	1 KB
1	doubleclick.net stats.g.doubleclick.net	102 B
1	addthis.com s7.addthis.com	113 KB
28	12

	Domain	Requested by
7	customerservice.starbucks.com	customerservice.starbucks.com
4	platform.twitter.com	s7.addthis.com platform.twitter.com
3	www.rnengage.com	customerservice.starbucks.com
2	starbucksweb.widget.custhelp.com	customerservice.starbucks.com
2	connect.facebook.net	s7.addthis.com connect.facebook.net
2	ssl.google-analytics.com	1 redirects customerservice.starbucks.com
2	s3.amazonaws.com	customerservice.starbucks.com
1	syndication.twitter.com
1	www.facebook.com	connect.facebook.net
1	v1.addthisedge.com	s7.addthis.com
1	z.moatads.com	s7.addthis.com
1	stats.g.doubleclick.net	customerservice.starbucks.com
1	s7.addthis.com	customerservice.starbucks.com
1	www.starbucks.com	customerservice.starbucks.com
1	a.starbucks.com	1 redirects
28	15

This site contains links to these domains. Also see Links.

Domain
www.starbucks.com
www.starbuckscardb2b.com
investor.starbucks.com
news.starbucks.com
www.twitter.com
www.facebook.com
www.youtube.com
mystarbucksidea.force.com

Subject Issuer	Validity	Valid
customerservice.starbucks.com Sectigo RSA Organization Validation Secure Server CA	`2019-05-09` - `2020-05-08`	a year	crt.sh
starbucks.com DigiCert SHA2 Secure Server CA	`2019-08-27` - `2020-11-25`	a year	crt.sh
s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2019-11-09` - `2020-12-02`	a year	crt.sh
odc-prod-01.oracle.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2020-09-04`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2020-02-12` - `2020-05-06`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2020-02-12` - `2020-05-06`	3 months	crt.sh
moatads.com DigiCert SHA2 Secure Server CA	`2020-01-17` - `2021-03-17`	a year	crt.sh
*.rnengage.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2021-01-08`	a year	crt.sh
*.twimg.com DigiCert SHA2 High Assurance Server CA	`2019-11-12` - `2020-11-18`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2020-01-16` - `2020-04-15`	3 months	crt.sh
syndication.twitter.com DigiCert SHA2 High Assurance Server CA	`2019-04-09` - `2020-04-01`	a year	crt.sh
*.widget.custhelp.com DigiCert SHA2 Secure Server CA	`2019-04-26` - `2020-07-25`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: ADFFE18CA6EF6F20A8893F1C6388F735
Requests: 22 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: D90F9754F5FA2B5C8A3B7D19C1974FF6
Requests: 3 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.7aeb03ce9f308997020e5998720fbbf7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: 5BA185778A0A10BD2C5FC171B1A88F22
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.7aeb03ce9f308997020e5998720fbbf7.en.html
Frame ID: 83DFB75E80D2170373ACFDBBFA6D44CE
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D45%23cb%3Df288bc26f70f164%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ffc6ee35a33ad1%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: 1C27F140DEA787C3B9C3B4789226F032
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://a.starbucks.com/a/hBeVHidB9k7aTB91EMtNzwHeDMO/webform HTTP 307
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Facebook (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/connect\.facebook\.net\/[^\/]*\/[a-z]*\.js/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Modernizr (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /([\d.]+)?\/modernizr(?:.([\d.]+))?.*\.js/i

Twitter (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/platform\.twitter\.com\/widgets\.js/i

Page Statistics

28
Requests

100 %
HTTPS

36 %
IPv6

12
Domains

15
Subdomains

13
IPs

5
Countries

746 kB
Transfer

1377 kB
Size

9
Cookies

42 Outgoing links

These are links going to different origins than the main page.

URL: https://www.starbucks.com/
Title:

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/store-locator
Title: Find a Store

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffee
Title: Coffee Beans Blends Brewing

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu
Title: Menu Drinks Food Nutrition

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse
Title: Coffeehouse Music Wi-Fi Community

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility
Title: Responsibility Values Goals Progress

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/card
Title: Card Register Reload Rewards

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/how-it-works-faq?utm_source=SBUX.com&utm_medium=SBUXsiteLink&utm_campaign=CService-ContactUs
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us
Title: About Us

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/our-heritage
Title: Our Heritage

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information
Title: Our Company

Search URL Search Domain Scan URL

URL: https://investor.starbucks.com/phoenix.zhtml?c=99518&p=irol-irhome
Title: Investor Relations

Search URL Search Domain Scan URL

URL: https://news.starbucks.com/
Title: Newsroom

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/product-advisories
Title: Product Advisories

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center
Title: Career Center

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/working-at-starbucks
Title: Working at Starbucks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/starbucks-career-advancement
Title: Starbucks Career Advancement

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity
Title: Career Diversity

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity/partner-networks
Title: Partner Networks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/professional-services-careers
Title: Professional Services Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/roasting-plant-positions
Title: Roasting Plant Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/retail-positions
Title: Retail Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/international-positions
Title: International Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business
Title: For Business

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/office-coffee
Title: Office Coffee

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/international-stores
Title: Starbucks Coffee International

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/foodservice
Title: Foodservice

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/licensed-stores
Title: Licensed Stores

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse/community
Title: Online Community

Search URL Search Domain Scan URL

URL: https://www.twitter.com/starbucks/
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.facebook.com/starbucks/
Title: Facebook

Search URL Search Domain Scan URL

URL: https://www.youtube.com/starbucks
Title: YouTube

Search URL Search Domain Scan URL

URL: https://mystarbucksidea.force.com/
Title: My Starbucks Idea

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/account
Title: My Account

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu/nutrition
Title: Nutrition Info

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/whats-new
Title: What's New

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/web-accessibility
Title: Web Accessibility

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/privacy-policy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/terms-of-use
Title: Terms of Use

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/partners
Title: Partners

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/site-map
Title: Site Map

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://a.starbucks.com/a/hBeVHidB9k7aTB91EMtNzwHeDMO/webform HTTP 307
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1218400467&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=514038658&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1582646235361&utmac=UA-9155837-1&utmcc=__utma%3D246673883.465223297.1582646235.1582646235.1582646235.1%3B%2B__utmz%3D246673883.1582646235.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1065477989&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=465223297.1582646235&jid=1065477989&_v=5.7.2&z=1218400467

28 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set / Show response
customerservice.starbucks.com/app/contact/ask/
Redirect Chain

http://a.starbucks.com/a/hBeVHidB9k7aTB91EMtNzwHeDMO/webform
https://customerservice.starbucks.com/app/contact/ask/

28 KB
11 KB

1087ms
473ms

Document
text/html

74.117.200.136
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

3bb178b5cacf3c89cd3f8cace27f73df3343fcb389b0bfe8a6fb55356584a57f

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Request headers

Host: customerservice.starbucks.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Cookie: cm.BeVHidB9k7aTB91EMtNzwHeDMOhwebform=1582646233
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Feb 2020 15:57:14 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Security-Policy: frame-ancestors DENY
Content-Security-Policy: frame-ancestors DENY
X-Frame-Options: DENY
Cache-Control: no-cache, no-store
Expires: -1
Pragma: no-cache
Set-Cookie: cp_session=fURKhIEPnOqE7q5TbQrT00xZ4tN9OKeIYtXQiPRJGjbFIb%7EMXmaROLQUvUa9jHl1dJpTCdtv11cod7sMqKZF_Pm9dV_r1nlz8c343p%7EIHIoYOFkgtMzyrIGDWgduxk3mQBHmkWCe_wALdsyEJCbde7f6fR7yh_0SEEorfTQEEYRy%7Ex4OPQbTHGkmift7Xe_zwpuXOl7_T4bls%7EyoWa_oRJrv4I7vuk%7E0YuvO_ZGiALHer59AZwRo1vXdVBWYA6g_KIDcFSj38ayF0q2ccPjzeETrPS%7EAT5wuRLWByxpnnFVbXPYyKY06V90s%7E_JjIwuPjQDf_3XfzvN8nNk9%7EaRS5fg7RZ2d2nm4kv6aFl%7EnrdBokSEYrZh5MwhinwhXyPoOO_ti2AuCihQTP5wcf8s75kfoew5xQ73O6efUEVESuQGv17BdVEpakhZSULRjDWAoEkzg1GtR0BSKHnFniujlmWEKTGVX%7Ecfta2H6fzDaikcx8arxUJH0uDZQ%21%21; path=/; secure; httponly TS015a22fa=013627b267c642d25e2ac46952ca40ad23a925374e6fb6dfd5183e21c73a3d780b3ed52199dc207be9a7adc021f4913cb860a6e3a9; Path=/; Secure; HTTPOnly
Content-Length: 10173
RNT-Time: D=248636 t=1582646234401681
RNT-Machine: 0.79
Keep-Alive: timeout=15, max=98
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8
Content-Encoding: gzip

Redirect headers

Date: Tue, 25 Feb 2020 15:57:13 GMT
Server: Apache
Connection: close
Cache-Control: no-cache="set-cookie", private, no-cache
Set-Cookie: cm.BeVHidB9k7aTB91EMtNzwHeDMOhwebform=1582646233; Domain=starbucks.com; Path=/; Version=1; Max-Age=2592000; Expires=
P3P: policyref="/w3c/p3p.xml",CP="NON DSP COR CURo ADMo DEVo TAIo IVAo IVDo OUR DELo IND UNI NAV"
Expires: Sun, 06 Nov 1994 08:49:37 GMT
Location: https://customerservice.starbucks.com/app/contact/ask/
Content-Length: 264
Content-Type: text/html; charset=iso-8859-1

GET
H/1.1 200
OK starbucks.themes.starbucks.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/ 105 KB
105 KB 128ms
128ms Stylesheet
text/css 74.117.200.136
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/starbucks.themes.starbucks.SITE.css

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

e8631d5b1d2cc2946d580f822f54970187622e46f376058a7bf80bc8e4c700cb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Tue, 25 Feb 2020 15:57:14 GMT
Last-Modified: Wed, 29 Jan 2020 21:09:54 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
RNT-Time: D=863 t=1582646234880853
RNT-Machine: 0.93
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=99
Content-Length: 107199
Expires: Tue, 25 Feb 2020 16:12:14 GMT

GET
H2 200 modernizr.custom.js Show response
www.starbucks.com/static/js/library/ 5 KB
2 KB 81ms
29ms Script
application/x-javascript 104.108.49.156
AKAMAI-AS

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Full URL

https://www.starbucks.com/static/js/library/modernizr.custom.js

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Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

104.108.49.156 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a104-108-49-156.deploy.static.akamaitechnologies.com

Software

Akamai Resource Optimizer /

Resource Hash

bd8f043c8190503cc6025384c2c0d50f137014773ba181a3bc2fe06ad62b685f

Security Headers

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X-Content-Type-Options	nosniff, nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

strict-transport-security: max-age=15768000
content-encoding: br
x-content-type-options: nosniff, nosniff
p3p: CP="CAO PSA OUR"
status: 200
date: Tue, 25 Feb 2020 15:57:14 GMT
server-timing: cdn-cache; desc=HIT, edge; dur=1
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server: Akamai Resource Optimizer
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accept-ranges: bytes
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GET
H/1.1 403
Forbidden 40C.js
s3.amazonaws.com/ki.js/18853/ 0
0 427ms
110ms Script
application/xml 52.216.146.77
AMAZON-02

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Full URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.146.77 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: /
Resource Hash

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

GET
H/1.1 200
OK logo.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 3 KB
3 KB 456ms
119ms Image
image/png 74.117.200.136
NETDYNAMICS

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https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/logo.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
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Response headers

Date: Tue, 25 Feb 2020 15:57:15 GMT
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Strict-Transport-Security: max-age=31536000
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Keep-Alive: timeout=15, max=100
Content-Length: 3016
Expires: Tue, 25 Feb 2020 16:12:15 GMT

GET
H2 200 addthis_widget.js Show response
s7.addthis.com/js/250/ 349 KB
113 KB 340ms
37ms Script
application/javascript 23.210.248.44
AKAMAI-AS

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Full URL

https://s7.addthis.com/js/250/addthis_widget.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

23.210.248.44 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a23-210-248-44.deploy.static.akamaitechnologies.com

Software

nginx/1.15.8 /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

strict-transport-security: max-age=15724800; includeSubDomains
content-encoding: gzip
last-modified: Tue, 21 Jan 2020 20:57:37 GMT
server: nginx/1.15.8
etag: "5e2765c1-57446"
vary: Accept-Encoding
x-distribution: 99
content-type: application/javascript
status: 200
cache-control: public, max-age=600
date: Tue, 25 Feb 2020 15:57:15 GMT
x-host: s7.addthis.com
content-length: 114924

GET
H/1.1 200
OK RightNow.js Show response
customerservice.starbucks.com/euf/core/3.7/js/4.284/min/ 310 KB
311 KB 142ms
125ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
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Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 15:57:15 GMT
Last-Modified: Thu, 22 Aug 2019 12:01:10 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
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Accept-Ranges: bytes
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Content-Length: 317874
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GET
H/1.1 200
OK starbucks.b72a6fe56f0c117cc41aec1167e94a73.js Show response
customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/ 28 KB
28 KB 229ms
227ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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https://customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/starbucks.b72a6fe56f0c117cc41aec1167e94a73.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
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Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 15:57:15 GMT
Last-Modified: Wed, 29 Jan 2020 21:09:53 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=806 t=1582646235350383
RNT-Machine: 0.75
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=100
Content-Length: 28422
Expires: Tue, 25 Feb 2020 16:12:15 GMT

GET
H/1.1 200
OK autoload.js Show response
customerservice.starbucks.com/euf/generated/optimized/1580332184/custom/ 210 B
619 B 452ms
119ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1580332184/custom/autoload.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

3cf1b36a00fbd88fa95beabf8d458001a2a42a7e69a51eee82f0548125217cd2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 15:57:15 GMT
Last-Modified: Wed, 29 Jan 2020 21:09:50 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=717 t=1582646235679496
RNT-Machine: 0.97
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=96
Content-Length: 210
Expires: Tue, 25 Feb 2020 16:12:15 GMT

GET
H/1.1 403
Forbidden 40C.js
s3.amazonaws.com/ki.js/18853/ 0
0 110ms
109ms Script
application/xml 52.216.146.77
AMAZON-02

General

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Full URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.146.77 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: /
Resource Hash

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

GET
H2 200 ga.js Show response
ssl.google-analytics.com/ 45 KB
17 KB 7ms
5ms Script
text/javascript 2a00:1450:4001:824::2008
GOOGLE

General

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Full URL

https://ssl.google-analytics.com/ga.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:824::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f

Security Headers

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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
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Sec-Fetch-Dest: script

Response headers

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x-content-type-options: nosniff
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age: 6486
date: Tue, 25 Feb 2020 14:09:09 GMT
vary: Accept-Encoding
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content-length: 17168
expires: Tue, 25 Feb 2020 16:09:09 GMT

GET
H/1.1 200
OK wordmark_footer.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 820 B
1 KB 456ms
120ms Image
image/png 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/wordmark_footer.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/starbucks.themes.starbucks.SITE.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Tue, 25 Feb 2020 15:57:15 GMT
Last-Modified: Fri, 16 Sep 2016 14:09:20 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: image/png
RNT-Time: D=1085 t=1582646235687954
RNT-Machine: 0.66
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=90
Content-Length: 820
Expires: Tue, 25 Feb 2020 16:12:15 GMT

GET
H2

200

collect
stats.g.doubleclick.net/r/
Redirect Chain

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1218400467&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UT...
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=465223297.1582646235&jid=1065477989&_v=5.7.2&z=1218400467

35 B
102 B

15ms
14ms

Image
image/gif

2a00:1450:400c:c04::9d
GOOGLE

General

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Full URL

https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=465223297.1582646235&jid=1065477989&_v=5.7.2&z=1218400467

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c04::9d Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
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server: Golfe2
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content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma: no-cache
date: Tue, 25 Feb 2020 15:57:15 GMT
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
access-control-allow-origin: *
location: https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=465223297.1582646235&jid=1065477989&_v=5.7.2&z=1218400467
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cache-control: no-cache, no-store, must-revalidate
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content-length: 369
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK moatframe.js Show response
z.moatads.com/addthismoatframe568911941483/ 2 KB
1 KB 77ms
27ms Script
application/x-javascript 23.210.250.213
AKAMAI-AS

General

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Full URL: https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 23.210.250.213 , Netherlands, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a23-210-250-213.deploy.static.akamaitechnologies.com
Software: AmazonS3 /
Resource Hash: 05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 15:57:15 GMT
Content-Encoding: gzip
Last-Modified: Fri, 08 Nov 2019 20:13:52 GMT
Server: AmazonS3
x-amz-request-id: FBAF69B7861DE212
ETag: "f14b4e1f799b14f798a195f43cf58376"
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: max-age=43594
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 948
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GET
H/1.1 200
OK acs.js Show response
www.rnengage.com/api/1/javascript/ Frame D90F 5 KB
3 KB 67ms
23ms Script
application/javascript 23.45.105.235
AKAMAI-ASN1

General

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Full URL: https://www.rnengage.com/api/1/javascript/acs.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.45.105.235 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a23-45-105-235.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 15:57:15 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.31
Connection: keep-alive
Content-Length: 2498
Expires: Fri, 28 Feb 2020 06:43:05 GMT

GET
H/1.1 200
OK e.js Show response
www.rnengage.com/api/e/ca52053/ Frame D90F 175 B
551 B 283ms
214ms Script
application/javascript 23.45.105.235
AKAMAI-ASN1

General

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Full URL: https://www.rnengage.com/api/e/ca52053/e.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.45.105.235 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a23-45-105-235.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 220f4dc5f001ac7bf13e9ffe6549e6c44dd889575ee50bc01844ff84f52785af

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 15:57:16 GMT
ETag: Xvdr-7yq
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.33
Cache-Control: private
Connection: keep-alive
Content-Length: 175
Expires: Tue, 03 Mar 2020 11:07:44 GMT

GET
H2 200 _ate.track.config_resp Show response
v1.addthisedge.com/live/boost/starbucks/ 166 B
325 B 31ms
30ms Script
application/javascript 23.210.248.44
AKAMAI-AS

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Full URL: https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.210.248.44 , Netherlands, ASN16625 (AKAMAI-AS, US),
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Software: /
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Tue, 25 Feb 2020 15:57:15 GMT
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GET
H/1.1 200
OK widgets.js Show response
platform.twitter.com/ 96 KB
29 KB 6ms
6ms Script
application/javascript 2606:2800:234:46c:e8b:1e2f:2bd:694
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Full URL: https://platform.twitter.com/widgets.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:46c:e8b:1e2f:2bd:694 , United States, ASN15133 (EDGECAST, US),
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Resource Hash: 62c8512b27ff9cbb23f96fd433e159b270bf3a75571a76b8428a4effc21effe0

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 15:57:15 GMT
Content-Encoding: gzip
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Server: ECS (fcn/40E8)
Age: 760
Etag: "b184acc5626add1721a10b1738df2dbe+gzip"
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Access-Control-Allow-Origin: *
Cache-Control: public, max-age=1800
X-Cache: HIT
Content-Type: application/javascript; charset=utf-8
Content-Length: 29101

GET
H2 200 sdk.js Show response
connect.facebook.net/en_US/ 3 KB
2 KB 6ms
6ms Script
application/x-javascript 2a03:2880:f02d:12:face:b00c:0:3
FACEBOOK

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Full URL

https://connect.facebook.net/en_US/sdk.js

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Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f02d:12:face:b00c:0:3 , Ireland, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

strict-transport-security: max-age=31536000; preload; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
content-md5: eal0EBleKlrLS5gnIKYeZg==
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date: Tue, 25 Feb 2020 15:57:15 GMT, Tue, 25 Feb 2020 15:57:15 GMT
expires: Tue, 25 Feb 2020 16:13:35 GMT
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vary: Accept-Encoding
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timing-allow-origin: *
access-control-expose-headers: X-FB-Content-MD5

GET
H2 200 sdk.js Show response
connect.facebook.net/en_US/ 389 KB
113 KB 35ms
7ms Script
application/x-javascript 2a03:2880:f02d:12:face:b00c:0:3
FACEBOOK

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Full URL

https://connect.facebook.net/en_US/sdk.js?hash=139fa5898bc3082465384fc14e933814&ua=modern_es6

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Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f02d:12:face:b00c:0:3 , Ireland, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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content-encoding: gzip
x-content-type-options: nosniff
content-md5: hqwYv/AygnC9qFSZ1PvboA==
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date: Tue, 25 Feb 2020 15:57:15 GMT, Tue, 25 Feb 2020 15:57:15 GMT
expires: Wed, 24 Feb 2021 15:55:37 GMT
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GET
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platform.twitter.com/widgets/ Frame 5BA1 0
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text/html 2606:2800:234:46c:e8b:1e2f:2bd:694
EDGECAST

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Full URL: https://platform.twitter.com/widgets/widget_iframe.7aeb03ce9f308997020e5998720fbbf7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
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URL: https://platform.twitter.com/widgets.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
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Reverse DNS
Software: ECS (fcn/40DE) /
Resource Hash

Request headers

Host: platform.twitter.com
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Sec-Fetch-Dest: iframe
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Sec-Fetch-Dest: iframe
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Response headers

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GET
H/1.1 200
OK button.93a0c25c2d2f3081c705c98c2d9dec0e.js Show response
platform.twitter.com/js/ 7 KB
3 KB 8ms
6ms Script
application/javascript 2606:2800:234:46c:e8b:1e2f:2bd:694
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Full URL: https://platform.twitter.com/js/button.93a0c25c2d2f3081c705c98c2d9dec0e.js
Requested by: Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
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Request headers

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Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 15:57:15 GMT
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Content-Type: application/javascript; charset=utf-8
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GET
H/1.1 200
OK tweet_button.7aeb03ce9f308997020e5998720fbbf7.en.html
platform.twitter.com/widgets/ Frame 83DF 0
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6ms Document
text/html 2606:2800:234:46c:e8b:1e2f:2bd:694
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Full URL: https://platform.twitter.com/widgets/tweet_button.7aeb03ce9f308997020e5998720fbbf7.en.html
Requested by: Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
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Software: ECS (fcn/40E8) /
Resource Hash

Request headers

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Response headers

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GET
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68ms Document
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FACEBOOK

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Full URL

https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D45%23cb%3Df288bc26f70f164%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ffc6ee35a33ad1%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97

Requested by

Host: connect.facebook.net
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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

Resource Hash

Security Headers

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X-Xss-Protection	0

Request headers

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Sec-Fetch-Dest: iframe
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Response headers

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date: Tue, 25 Feb 2020 15:57:16 GMT Tue, 25 Feb 2020 15:57:16 GMT
alt-svc: h3-24=":443"; ma=3600

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H/1.1 200
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230 B 223ms
222ms Image
image/gif 23.45.105.235
AKAMAI-ASN1

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Full URL: https://www.rnengage.com/api/1/r?Z=vVKaZ8a_e&s=V8ET4mCo&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=19.2.0.1-b284-sp4&e=Xvdr-7yq&%230:redirectCount=0&%230:navType=0&%231:redirectCount=0&%231:navType=0&a=script-page,view&n=script-page,response,i,475|script-page,load,i,2621
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Software: /
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Request headers

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Sec-Fetch-Dest: image

Response headers

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RNT-Machine: 0.33
Cache-Control: No-store
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Date: Tue, 25 Feb 2020 15:57:16 GMT
Content-Length: 43
Content-Type: image/gif

GET
H2 200 jot
syndication.twitter.com/i/ 43 B
337 B 133ms
132ms Image
image/gif 104.244.42.200
TWITTER

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Full URL

https://syndication.twitter.com/i/jot?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1582646236183%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%2295211fc%3A1582588547626%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D

Protocol

Security

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Server

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Reverse DNS

Software

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Request headers

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Sec-Fetch-Dest: image

Response headers

date: Tue, 25 Feb 2020 15:57:16 GMT
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server: tsa_o
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x-connection-hash: 72a542ecb75f68840daeaf281b9616bb
x-transaction: 0045826b000d1f0c
expires: Tue, 31 Mar 1981 05:00:00 GMT

OPTIONS
H/1.1 200
OK ConditionalChatLink Show response
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ 99 B
777 B 784ms
259ms XHR
application/json 74.117.200.68
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.68 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

widgetvippc01.rightnowtech.com

Software

Apache /

Resource Hash

1e85cfb19286fa9141726e791c42b4565ae59d5299274ab57335c56b55afdd28

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000, max-age=31536000

Request headers

Access-Control-Request-Method: GET
Origin: https://customerservice.starbucks.com
Referer: https://customerservice.starbucks.com/app/contact/ask/
Sec-Fetch-Dest: empty
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Access-Control-Request-Headers: rnt_referrer

Response headers

Date: Tue, 25 Feb 2020 15:57:28 GMT
RNT-CTime: D=141334 t=1582646248473872
RNT-Machine: 0.79
Connection: Keep-Alive
Content-Length: 99
Keep-Alive: timeout=15, max=84
Server: Apache
Strict-Transport-Security: max-age=31536000, max-age=31536000
Access-Control-Allow-Methods: GET, POST
Content-Type: application/json
Access-Control-Allow-Origin: https://customerservice.starbucks.com
RNT-Time: D=140314 t=1582646248472660
Cache-Control: public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials: true
RNT-CMachine: 0.131
Access-Control-Max-Age: 86400
Access-Control-Allow-Headers: RNT_REFERRER,X-Requested-With

GET
H/1.1 200
OK ConditionalChatLink Show response
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ 99 B
683 B 775ms
267ms XHR
application/json 74.117.200.68
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.68 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

widgetvippc01.rightnowtech.com

Software

Apache /

Resource Hash

1e85cfb19286fa9141726e791c42b4565ae59d5299274ab57335c56b55afdd28

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000, max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
Origin: https://customerservice.starbucks.com
RNT_REFERRER: https://customerservice.starbucks.com/app/contact/ask/
Sec-Fetch-Dest: empty
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Feb 2020 15:57:29 GMT
RNT-CTime: D=136666 t=1582646249239113
Server: Apache
Strict-Transport-Security: max-age=31536000, max-age=31536000
Content-Type: application/json
Access-Control-Allow-Origin: https://customerservice.starbucks.com
RNT-Time: D=135836 t=1582646249241918
RNT-Machine: 0.70
Cache-Control: public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials: true
RNT-CMachine: 0.33
Connection: Keep-Alive
Keep-Alive: timeout=15, max=13
Content-Length: 99
Expires: Tue, 25 Feb 2020 15:57:41 GMT

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

9 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
customerservice.starbucks.com/	1970-01-19 07:37:28	Name: __atuvs Value: 5e5543dbddb70693000
customerservice.starbucks.com/	1970-01-19 17:04:47	Name: __atuvc Value: 1%7C9
.starbucks.com/	1970-01-19 07:37:28	Name: __utmb Value: 246673883.1.10.1582646235
.starbucks.com/	1970-01-19 07:37:26	Name: __utmt Value: 1
.starbucks.com/	1969-12-31 23:59:59	Name: __utmc Value: 246673883
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: cp_session Value: fURKhIEPnOqE7q5TbQrT00xZ4tN9OKeIYtXQiPRJGjbFIb%7EMXmaROLQUvUa9jHl1dJpTCdtv11cod7sMqKZF_Pm9dV_r1nlz8c343p%7EIHIoYOFkgtMzyrIGDWgduxk3mQBHmkWCe_wALdsyEJCbde7f6fR7yh_0SEEorfTQEEYRy%7Ex4OPQbTHGkmift7Xe_zwpuXOl7_T4bls%7EyoWa_oRJrv4I7vuk%7E0YuvO_ZGiALHer59AZwRo1vXdVBWYA6g_KIDcFSj38ayF0q2ccPjzeETrPS%7EAT5wuRLWByxpnnFVbXPYyKY06V90s%7E_JjIwuPjQDf_3XfzvN8nNk9%7EaRS5fg7RZ2d2nm4kv6aFl%7EnrdBokSEYrZh5MwhinwhXyPoOO_ti2AuCihQTP5wcf8s75kfoew5xQ73O6efUEVESuQGv17BdVEpakhZSULRjDWAoEkzg1GtR0BSKHnFniujlmWEKTGVX%7Ecfta2H6fzDaikcx8arxUJH0uDZQ%21%21
.starbucks.com/	1970-01-19 12:00:14	Name: __utmz Value: 246673883.1582646235.1.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none)
.starbucks.com/	1970-01-20 01:08:38	Name: __utma Value: 246673883.465223297.1582646235.1582646235.1582646235.1
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: TS015a22fa Value: 013627b267c642d25e2ac46952ca40ad23a925374e6fb6dfd5183e21c73a3d780b3ed52199dc207be9a7adc021f4913cb860a6e3a9

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

a.starbucks.com
connect.facebook.net
customerservice.starbucks.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
104.108.49.156
104.244.42.200
23.210.248.44
23.210.250.213
23.45.105.235
2606:2800:234:46c:e8b:1e2f:2bd:694
2a00:1450:4001:824::2008
2a00:1450:400c:c04::9d
2a03:2880:f02d:12:face:b00c:0:3
2a03:2880:f12d:83:face:b00c:0:25de
52.216.146.77
74.117.200.136
74.117.200.68
8.33.184.254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customerservice.starbucks.com Open in urlscan Pro 74.117.200.136 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

28 Requests

100 %HTTPS

36 %IPv6

12 Domains

15 Subdomains

13 IPs

5 Countries

746 kBTransfer

1377 kBSize

9 Cookies

42 Outgoing links

Page URL History

Redirected requests

28 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Screenshot
Live screenshot

Full Image

28
Requests

100 %
HTTPS

36 %
IPv6

12
Domains

15
Subdomains

13
IPs

5
Countries

746 kB
Transfer

1377 kB
Size

9
Cookies

28 HTTP transactions
0 data transactions