support.trabex.io Open in urlscan Pro
52.20.143.198 Public Scan

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Add Verdict Report

Submitted URL:
https://support.trabex.io/
Effective URL:
https://support.trabex.io/support/home
Submission: On August 01 via automatic, source certstream-suspicious (August 1st 2024, 4:59:53 am UTC) — Scanned from DE

Summary HTTP 25 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 25 HTTP transactions. The main IP is 52.20.143.198, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.trabex.io.
TLS certificate: Issued by R11 on August 1st 2024. Valid for: 3 months.

This is the only time support.trabex.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 3	52.20.143.198 52.20.143.198	14618 (AMAZON-AES) (AMAZON-AES)
10	52.222.225.5 52.222.225.5	16509 (AMAZON-02) (AMAZON-02)
2	54.231.168.112 54.231.168.112	16509 (AMAZON-02) (AMAZON-02)
4	108.138.26.23 108.138.26.23	16509 (AMAZON-02) (AMAZON-02)
6	18.233.84.231 18.233.84.231	14618 (AMAZON-AES) (AMAZON-AES)
1	104.18.11.207 104.18.11.207	13335 (CLOUDFLAR...) (CLOUDFLARENET)
25	7

3 52.20.143.198 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-20-143-198.compute-1.amazonaws.com

support.trabex.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 52.222.225.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-225-5.fra56.r.cloudfront.net

assets1.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets6.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets10.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets8.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets7.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets9.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.231.168.112 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 108.138.26.23 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-26-23.fra56.r.cloudfront.net

cdn.freshbots.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 18.233.84.231 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-18-233-84-231.compute-1.amazonaws.com

www.freshbots.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.18.11.207 (None, )

ASN13335 (CLOUDFLARENET, US)

maxcdn.bootstrapcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
10	freshbots.ai cdn.freshbots.ai — Cisco Umbrella Rank: 133089 www.freshbots.ai — Cisco Umbrella Rank: 164309	270 KB
10	freshdesk.com assets1.freshdesk.com — Cisco Umbrella Rank: 163278 assets6.freshdesk.com — Cisco Umbrella Rank: 157310 assets10.freshdesk.com — Cisco Umbrella Rank: 159900 assets8.freshdesk.com — Cisco Umbrella Rank: 160127 assets7.freshdesk.com — Cisco Umbrella Rank: 165674 assets9.freshdesk.com — Cisco Umbrella Rank: 161203	396 KB
3	trabex.io 1 redirects support.trabex.io	49 KB
2	amazonaws.com s3.amazonaws.com	5 KB
1	bootstrapcdn.com maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1832	76 KB
25	5

	Domain	Requested by
6	www.freshbots.ai	cdn.freshbots.ai
4	cdn.freshbots.ai	support.trabex.io cdn.freshbots.ai
3	assets1.freshdesk.com	support.trabex.io assets1.freshdesk.com
3	support.trabex.io	1 redirects support.trabex.io
2	assets8.freshdesk.com	support.trabex.io
2	s3.amazonaws.com	support.trabex.io
2	assets6.freshdesk.com	support.trabex.io
1	maxcdn.bootstrapcdn.com	cdn.freshbots.ai
1	assets9.freshdesk.com	support.trabex.io
1	assets7.freshdesk.com	support.trabex.io
1	assets10.freshdesk.com	support.trabex.io
25	11

This site contains links to these domains. Also see Links.

Domain
trabex.io
www.freshworks.com

Subject Issuer	Validity	Valid
support.trabex.io R11	`2024-08-01` - `2024-10-30`	3 months	crt.sh
*.freshdesk.com Amazon RSA 2048 M02	`2024-05-17` - `2025-06-15`	a year	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2024-05-25` - `2025-05-02`	a year	crt.sh
*.freshbots.ai Amazon RSA 2048 M02	`2023-09-24` - `2024-10-21`	a year	crt.sh
bootstrapcdn.com WE1	`2024-07-23` - `2024-10-21`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://support.trabex.io/support/home
Frame ID: 3993C472B0359CE27D25384C0E35AC81
Requests: 23 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Trabex Customer Solutions Library

Page URL History Show full URLs

https://support.trabex.io/ HTTP 302
https://support.trabex.io/support/home Page URL

Detected technologies

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Page Statistics

25
Requests

100 %
HTTPS

0 %
IPv6

5
Domains

11
Subdomains

7
IPs

2
Countries

791 kB
Transfer

2326 kB
Size

3
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://trabex.io/

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Help Desk Software

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freddy-bot-builder/
Title: Powered by Freshworks

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.trabex.io/ HTTP 302
https://support.trabex.io/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

25 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
support.trabex.io/support/
Redirect Chain

https://support.trabex.io/
https://support.trabex.io/support/home

40 KB
12 KB

168ms
168ms

Document
text/html

52.20.143.198
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.trabex.io/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.20.143.198 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-20-143-198.compute-1.amazonaws.com

Software

fwe /

Resource Hash

dac06b9415abcd3255c7e90806196a478f1d826c99bd6392e291ec6db113e2e4

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Thu, 01 Aug 2024 04:59:49 GMT
etag: W/"14030edf698acf5c282227e145c4b606"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 37
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 010824050049
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: f316c7af-23e9-4f98-92af-dbe0cf2ff145
x-trace-id: 00-848de9abc51249428e0ac890f918e4f1-d81a5ed55a87009b-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ cloudflareinsights.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ cdn.heapanalytics.com/ cdnjs.cloudflare.com/ ajax.cloudflare.com/ static.cloudflareinsights.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Thu, 01 Aug 2024 04:59:49 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://support.trabex.io/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 32
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: 823921c7-f426-4c80-bb74-180ada20e8a1
x-trace-id: 00-c738ccb67309436a8ead911599b674d7-ec74500447914a89-00
x-xss-protection: 1; mode=block

GET
H2 200 portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
assets1.freshdesk.com/assets/cdn/ 247 KB
81 KB 134ms
45ms Stylesheet
text/css 52.222.225.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets1.freshdesk.com/assets/cdn/portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
Requested by: Host: support.trabex.io
URL: https://support.trabex.io/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-52-222-225-5.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 06da9e49c8f3fe1d9bbd7419e49ff2b0b674052319950f6c876417c57b6b90ad

Request headers

Referer: https://support.trabex.io/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Wed, 06 Sep 2023 04:09:03 GMT
content-encoding: gzip
via: 1.1 7831c78db9d585e32d354900cc00dca6.cloudfront.net (CloudFront)
x-amz-version-id: sV6bKal1lr.Tc09uOqS3fNGJIlv16mxM
x-amz-cf-pop: FRA56-P4
age: 28515047
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 82584
last-modified: Thu, 02 Feb 2023 04:49:35 GMT
server: AmazonS3
etag: "3de2ff25378c6c35d52c2957b730cb57"
content-type: text/css
cache-control: public, max-age=31557600
accept-ranges: bytes
x-amz-cf-id: o721K7Ul8DzYNuce7W2PXSg2ZaFPjxXtnk4y2UYG7EA82YtxaPGbxQ==
expires: Fri, 02 Feb 2024 10:49:34 GMT

GET
H2 200 theme.css
support.trabex.io/support/ 77 KB
33 KB 179ms
178ms Stylesheet
text/css 52.20.143.198
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.trabex.io/support/theme.css?v=3&d=1681402058

Requested by

Host: support.trabex.io
URL: https://support.trabex.io/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.20.143.198 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-20-143-198.compute-1.amazonaws.com

Software

fwe /

Resource Hash

4305060634068c7f84b009f7c1d849991b0b73b4173824862e51789b1d7c6c3e

Security Headers

Name	Value
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AMAZON-02

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Full URL: https://cdn.freshbots.ai/assets/imgs/g3_icons/chat_logo.svg
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 108.138.26.23 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-108-138-26-23.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 477e40e62f930cbd0af381bcb726b3846aeb2bf1bdf949daa51550c17a11f0b2

Request headers

Referer: https://support.trabex.io/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

x-amz-version-id: .Bjj3gwVVl15wWG9.S9byLNfkBn1B0o1
content-encoding: gzip
via: 1.1 4dd80d99fd5d0f6baaaf5179cd921f72.cloudfront.net (CloudFront)
date: Thu, 01 Aug 2024 01:29:19 GMT
last-modified: Wed, 24 Jul 2024 09:42:03 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P7
age: 12632
x-amz-server-side-encryption: AES256
etag: W/"3021a8d38474f54e7c9920457b776a0d"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: image/svg+xml
x-amz-cf-id: Y2D9-CsahRz5gYGDFicuSyCpOhka9nq-7jWaB3B7ZjninO0jZ54BxQ==

GET
H3 200 fontawesome-webfont.woff2
maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/ 75 KB
76 KB 94ms
49ms Font
font/woff2 104.18.11.207
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/fontawesome-webfont.woff2?v=4.7.0

Requested by

Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/css/combined.min.css?v=0.26

Protocol

Security

QUIC, , AES_128_GCM

Server

104.18.11.207 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://cdn.freshbots.ai/
Origin: https://support.trabex.io
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Thu, 01 Aug 2024 04:59:50 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
cf-cache-status: HIT
cdn-edgestorageid: 752
age: 137288
cdn-cachedat: 10/31/2023 19:08:24
cdn-pullzone: 252412
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400
content-length: 77160
last-modified: Mon, 25 Jan 2021 22:04:55 GMT
cdn-proxyver: 1.04
cdn-requestpullcode: 200
server: cloudflare
etag: "af7ae505a9eed503f8b8e6982036873e"
vary: Accept-Encoding
content-type: font/woff2
access-control-allow-origin: *
cdn-cache: HIT
cdn-uid: b1941f61-b576-4f40-80de-5677acb38f74
cache-control: public, max-age=31919000
cdn-requestid: af3e96ad553a7485dc5e09ba0a4122a1
accept-ranges: bytes
timing-allow-origin: *
cdn-requestcountrycode: DE
cdn-status: 200
cf-ray: 8ac342dae96a18cd-FRA
cdn-requestpullsuccess: True

POST
H2 200 getHistoryAndInitChat Show response
www.freshbots.ai/ticket/v3/ 3 KB
2 KB 751ms
750ms XHR
application/json 18.233.84.231
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://www.freshbots.ai/ticket/v3/getHistoryAndInitChat
Requested by: Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.233.84.231 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-18-233-84-231.compute-1.amazonaws.com
Software: fwe /
Resource Hash: baf8431babe17fadbbea8ce41c6c2f6c2c3fe245d2df9ceee707102cc5b8f256

Request headers

clntHsh: null
External-Client-Id: 4dc2ae6ab48711e99aa60242ac110002
Product-Id: 72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn: null
pusher-fallback-on-csp: false
ws: RTS
Content-Type: application/json; charset=UTF-8
Accept: application/json
X-TimezoneOffset: 120
Referer: https://support.trabex.io/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Client-Id: null
chnlSnId: 1885735162

Response headers

x-trace-id: 00-beb8dc16c0c35c8128879eb21b6a1ef8-c06fe4c52b16692a-00
date: Thu, 01 Aug 2024 04:59:51 GMT
content-encoding: gzip
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
server: fwe
vary: accept-encoding,origin,access-control-request-headers,access-control-request-method,accept-encoding
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshbots"}]}
content-type: application/json;charset=UTF-8
access-control-allow-origin: *
x-fw-ratelimiting-managed: false
x-envoy-upstream-service-time: 621
request-id: [R:365b077e-dcb9-4684-b983-822bab833b1b]
x-request-id: 98c46090-3296-4b9f-910e-4a4f60fbafd8

GET
H2 206 ping.mp3
cdn.freshbots.ai/assets/share/audio/ 63 KB
63 KB 41ms
41ms Media
audio/mpeg 108.138.26.23
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.freshbots.ai/assets/share/audio/ping.mp3
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 108.138.26.23 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-108-138-26-23.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 24f3c2b0ae6c76fa51bfdf5026f801d76d97a2883cdd3d81e74f0955b8ccb124

Request headers

Referer: https://support.trabex.io/
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Range: bytes=0-

Response headers

x-amz-version-id: 4Gpc.mT8oaYyl11pdE.yiW37hcH_FgBJ
date: Thu, 01 Aug 2024 00:50:19 GMT
via: 1.1 4dd80d99fd5d0f6baaaf5179cd921f72.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA56-P7
age: 14972
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
Content-Range: bytes 0-64196/64197
Content-Length: 64197
last-modified: Wed, 24 Jul 2024 09:42:04 GMT
server: AmazonS3
etag: "f05c408493145a190a94b65b610bc0e2"
vary: Accept-Encoding
content-type: audio/mpeg
accept-ranges: bytes
x-amz-cf-id: wA-Ka-mUkNCeR_GAIPdIhFFdfkuXy-GC9kVZhCpNNW4Id6k2wzwuJQ==

OPTIONS
H2 200 groupRsync
www.freshbots.ai/ticket/v3/ 0
0 128ms
128ms Preflight 18.233.84.231
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://www.freshbots.ai/ticket/v3/groupRsync?cstmrHsh=ace28f085d26ebdace2565ef6fbcb04bca2a9d3f&botHsh=&botVrsnNmbr=&pthNm=%2Fsupport%2Fhome&href=https%3A%2F%2Fsupport.trabex.io%2Fsupport%2Fhome&tcktMsgHsh=08c9aeb9292f86a44ed83c8ebbcd6718f7b5a869&cntMsgToRtrv=9&ordrBy=desc
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.233.84.231 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-18-233-84-231.compute-1.amazonaws.com
Software: fwe /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: chnlsnid,client-id,clnthsh,external-client-id,product-id,sn,x-timezoneoffset
Access-Control-Request-Method: GET
Origin: https://support.trabex.io
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-headers: chnlsnid, client-id, clnthsh, external-client-id, product-id, sn, x-timezoneoffset
access-control-allow-methods: GET,POST,OPTIONS
access-control-allow-origin: *
content-length: 0
date: Thu, 01 Aug 2024 04:59:51 GMT
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshbots"}]}
request-id: [R:d1dbdf71-f850-410e-b7c0-47b9dce0e915]
server: fwe
vary: Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-envoy-upstream-service-time: 2
x-request-id: 12c169d4-a2e6-49e2-a220-32f46fb27015
x-trace-id: 00-7dc4d371b16157fdbfda6c19d5a04641-0afbd1a208f11912-00

GET
H2 200 groupRsync Show response
www.freshbots.ai/ticket/v3/ 143 B
716 B 161ms
161ms XHR
application/json 18.233.84.231
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://www.freshbots.ai/ticket/v3/groupRsync?cstmrHsh=ace28f085d26ebdace2565ef6fbcb04bca2a9d3f&botHsh=&botVrsnNmbr=&pthNm=%2Fsupport%2Fhome&href=https%3A%2F%2Fsupport.trabex.io%2Fsupport%2Fhome&tcktMsgHsh=08c9aeb9292f86a44ed83c8ebbcd6718f7b5a869&cntMsgToRtrv=9&ordrBy=desc
Requested by: Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.233.84.231 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-18-233-84-231.compute-1.amazonaws.com
Software: fwe /
Resource Hash: 64fd10dedad8984788beb7c3937cfc4e14dd86e2a078d4dc10a8c1a435419a00

Request headers

clntHsh: null
External-Client-Id: 4dc2ae6ab48711e99aa60242ac110002
Product-Id: 72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn: null
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Accept: application/json
X-TimezoneOffset: 120
Referer: https://support.trabex.io/
Client-Id: null
chnlSnId: 1885735162

Response headers

x-trace-id: 00-b44e657d77dec36ea021c99e7476e564-056077b1f5aa4cb0-00
date: Thu, 01 Aug 2024 04:59:51 GMT
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
server: fwe
vary: Origin,Access-Control-Request-Method,Access-Control-Request-Headers
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshbots"}]}
content-type: application/json;charset=UTF-8
access-control-allow-origin: *
x-fw-ratelimiting-managed: false
x-envoy-upstream-service-time: 31
request-id: [R:d8cfdd3b-be1c-40c5-824a-bc443946d73a]
content-length: 143
x-request-id: 308df17c-a887-42d3-98cf-c7ffc2baa42f

Verdicts & Comments Add Verdict or Comment

100 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support.trabex.io/	1969-12-31 23:59:59	Name: _x_w Value: 11
support.trabex.io/	1970-01-21 07:13:44	Name: joe-chnlcustid Value: 1646118441
support.trabex.io/	1970-01-21 07:13:44	Name: spd-custhash Value: ace28f085d26ebdace2565ef6fbcb04bca2a9d3f

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets10.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
cdn.freshbots.ai
maxcdn.bootstrapcdn.com
s3.amazonaws.com
support.trabex.io
www.freshbots.ai
104.18.11.207
108.138.26.23
18.233.84.231
52.20.143.198
52.222.225.5
54.231.168.112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support.trabex.io Open in urlscan Pro 52.20.143.198 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

25 Requests

100 %HTTPS

0 %IPv6

5 Domains

11 Subdomains

7 IPs

2 Countries

791 kBTransfer

2326 kBSize

3 Cookies

3 Outgoing links

Page URL History

Redirected requests

25 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

100 JavaScript Global Variables

3 Cookies

Security Headers

support.trabex.io Open in urlscan Pro
52.20.143.198 Public Scan

Screenshot
Live screenshot

Full Image

25
Requests

100 %
HTTPS

0 %
IPv6

5
Domains

11
Subdomains

7
IPs

2
Countries

791 kB
Transfer

2326 kB
Size

3
Cookies

25 HTTP transactions
1 data transactions