Submitted URL: https://www.helpdesk.clpt.co.uk/
Effective URL: https://desk.zoho.eu/portal/clptsupport/en/newticket
Submission: On August 26 via automatic, source certstream-suspicious

Summary

This website contacted 4 IPs in 2 countries across 4 domains to perform 24 HTTP transactions. The main IP is 31.186.243.27, located in United Kingdom and belongs to AS-INAPCDN-OCY, US. The main domain is desk.zoho.eu.
TLS certificate: Issued by Thawte RSA CA 2018 on May 31st 2020. Valid for: a year.
This is the only time desk.zoho.eu was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 77.72.0.74 12488 (KRYSTAL)
1 12 31.186.243.27 30282 (AS-INAPCD...)
8 31.186.243.112 19905 (NEUSTAR-AS6)
4 204.141.42.123 2639 (ZOHO-AS)
1 31.186.243.14 19905 (NEUSTAR-AS6)
24 4
Domain Requested by
12 desk.zoho.eu 1 redirects js.zohostatic.eu
7 js.zohostatic.eu desk.zoho.eu
js.zohostatic.eu
2 css.zohostatic.com js.zohostatic.com
css.zohostatic.com
2 js.zohostatic.com desk.zoho.eu
js.zohostatic.eu
1 css.zohostatic.eu desk.zoho.eu
1 contacts.zoho.eu desk.zoho.eu
1 www.helpdesk.clpt.co.uk 1 redirects
24 7

This site contains links to these domains. Also see Links.

Domain
tech.clpt.co.uk
zoho.com
Subject Issuer Validity Valid
*.zoho.eu
Thawte RSA CA 2018
2020-05-31 -
2021-05-31
a year crt.sh
*.zohostatic.eu
Thawte RSA CA 2018
2020-05-31 -
2021-05-31
a year crt.sh
*.zohostatic.com
Thawte RSA CA 2018
2020-05-31 -
2021-05-31
a year crt.sh

This page contains 2 frames:

Primary Page: https://desk.zoho.eu/portal/clptsupport/en/newticket
Frame ID: A12AA1CE49E7CBD3C0C68C2228DE2361
Requests: 22 HTTP requests in this frame

Frame: https://css.zohostatic.com/zde/v2.1.7/css/ZohoDeskEditor.min.css
Frame ID: C79E9980D810E4B2755F75AB3B298149
Requests: 2 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://www.helpdesk.clpt.co.uk/ HTTP 301
    https://desk.zoho.eu/portal/clptsupport/newticket HTTP 301
    https://desk.zoho.eu/portal/clptsupport/en/newticket Page URL

Page Statistics

24
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

7
Subdomains

4
IPs

2
Countries

1770 kB
Transfer

4503 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www.helpdesk.clpt.co.uk/ HTTP 301
    https://desk.zoho.eu/portal/clptsupport/newticket HTTP 301
    https://desk.zoho.eu/portal/clptsupport/en/newticket Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

24 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set newticket
desk.zoho.eu/portal/clptsupport/en/
Redirect Chain
  • https://www.helpdesk.clpt.co.uk/
  • https://desk.zoho.eu/portal/clptsupport/newticket
  • https://desk.zoho.eu/portal/clptsupport/en/newticket
14 KB
5 KB
Document
General
Full URL
https://desk.zoho.eu/portal/clptsupport/en/newticket
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
7e2ab743772d03e7e944e37ebf8ad5bb975ef0cd8980a45459f895af9bb11ad7
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Host
desk.zoho.eu
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Cookie
81bd8b294f=9d457429b2bfb5bd4f13f9d8268c9437; crmcsr=9ae5b2f9-1c04-4d10-bed6-ff466326ecaf; _zcsr_tmp=9ae5b2f9-1c04-4d10-bed6-ff466326ecaf
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Server
ZGS
Date
Wed, 26 Aug 2020 09:48:40 GMT
Content-Type
text/html;charset=UTF-8
Transfer-Encoding
chunked
Connection
keep-alive
X-Content-Type-Options
nosniff
X-XSS-Protection
1
Pragma
no-cache
Cache-Control
no-cache
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Set-Cookie
JSESSIONID=CC7F4324E15972CAD45942BE0539E8F7; Path=/; Secure
Content-Security-Policy-Report-Only
script-src 'self' 'strict-dynamic' js.zohostatic.eu www.google-analytics.com www.googletagmanager.com salesiq.zoho.eu dtzpfzv31buvf.cloudfront.net cdn.pagesense.io translate.googleapis.com js.zohocdn.com widgets.zohosalesiq.com zohotagmanager.cdn.pagesense.io 'nonce-a2bfc9328c795ea3621528a6a42aac75' 'unsafe-hashes' 'sha256-uxu43L3ae+5FAGQq28H4PfBwFx02U9nlMRh37t3YyzY=';report-uri https://logsapi.zoho.eu/csplog?service=support;
X-Frame-Options
SAMEORIGIN
vary
accept-encoding
Content-Encoding
gzip
Strict-Transport-Security
max-age=63072000

Redirect headers

Server
ZGS
Date
Wed, 26 Aug 2020 09:48:40 GMT
Content-Length
0
Connection
keep-alive
Set-Cookie
81bd8b294f=9d457429b2bfb5bd4f13f9d8268c9437; Path=/ crmcsr=9ae5b2f9-1c04-4d10-bed6-ff466326ecaf;path=/;SameSite=None;Secure;priority=high _zcsr_tmp=9ae5b2f9-1c04-4d10-bed6-ff466326ecaf;path=/;SameSite=Strict;Secure;priority=high
X-Content-Type-Options
nosniff
X-XSS-Protection
1
Pragma
no-cache
Cache-Control
no-cache
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Location
https://desk.zoho.eu/portal/clptsupport/en/newticket
Strict-Transport-Security
max-age=63072000
react.vendor.js
js.zohostatic.eu/support/08_18_2020_9414/js/
174 KB
51 KB
Script
General
Full URL
https://js.zohostatic.eu/support/08_18_2020_9414/js/react.vendor.js
Requested by
Host: desk.zoho.eu
URL: https://desk.zoho.eu/portal/clptsupport/en/newticket
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.112 , United Kingdom, ASN19905 (NEUSTAR-AS6, US),
Reverse DNS
Software
ZGS /
Resource Hash
aeec9f3f03e426e7242a0b2e6f1c93dc561c04231a9e1438f827e93023c9ecf3

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:40 GMT
Content-Encoding
gzip
Last-Modified
Wed, 19 Aug 2020 04:25:06 GMT
Server
ZGS
ETag
"5f3ca9a2-ca03"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
Content-Length
51715
Expires
Thu, 26 Aug 2021 09:48:40 GMT
vendor.js
js.zohostatic.eu/support/08_18_2020_9414/js/
358 KB
83 KB
Script
General
Full URL
https://js.zohostatic.eu/support/08_18_2020_9414/js/vendor.js
Requested by
Host: desk.zoho.eu
URL: https://desk.zoho.eu/portal/clptsupport/en/newticket
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.112 , United Kingdom, ASN19905 (NEUSTAR-AS6, US),
Reverse DNS
Software
ZGS /
Resource Hash
e89cbae291b8f4dce10b2aecce4d95d8dd36c9740b6e70071e5184f564b9ed4e

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:40 GMT
Content-Encoding
gzip
Last-Modified
Wed, 19 Aug 2020 04:25:07 GMT
Server
ZGS
ETag
"5f3ca9a3-14bdd"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
Content-Length
84957
Expires
Thu, 26 Aug 2021 09:48:40 GMT
main.js
js.zohostatic.eu/support/08_18_2020_9414/js/
1 MB
333 KB
Script
General
Full URL
https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Requested by
Host: desk.zoho.eu
URL: https://desk.zoho.eu/portal/clptsupport/en/newticket
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.112 , United Kingdom, ASN19905 (NEUSTAR-AS6, US),
Reverse DNS
Software
ZGS /
Resource Hash
e70d4532628a539bd85b72504b2156467aeb3be160517ec91f822bd0f0ed0408

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:40 GMT
Content-Encoding
gzip
Last-Modified
Wed, 19 Aug 2020 04:25:07 GMT
Server
ZGS
ETag
"5f3ca9a3-53422"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
Content-Length
341026
Expires
Thu, 26 Aug 2021 09:48:40 GMT
en_US.js
js.zohostatic.eu/support/08_18_2020_9414/i18n/
37 KB
11 KB
Script
General
Full URL
https://js.zohostatic.eu/support/08_18_2020_9414/i18n/en_US.js
Requested by
Host: desk.zoho.eu
URL: https://desk.zoho.eu/portal/clptsupport/en/newticket
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.112 , United Kingdom, ASN19905 (NEUSTAR-AS6, US),
Reverse DNS
Software
ZGS /
Resource Hash
7390632b91dc0505d1f0502dd9dc5ffddd41fa52d372ed42f9b1a4e93c7a62bb

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:40 GMT
Content-Encoding
gzip
Last-Modified
Wed, 19 Aug 2020 04:25:08 GMT
Server
ZGS
ETag
"5f3ca9a4-2b43"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
Content-Length
11075
Expires
Thu, 26 Aug 2021 09:48:40 GMT
security.min.js
js.zohostatic.com/zohosecurity/v4/js/
41 KB
14 KB
Script
General
Full URL
https://js.zohostatic.com/zohosecurity/v4/js/security.min.js
Requested by
Host: desk.zoho.eu
URL: https://desk.zoho.eu/portal/clptsupport/en/newticket
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
204.141.42.123 , United States, ASN2639 (ZOHO-AS, US),
Reverse DNS
Software
ZGS /
Resource Hash
532854b90306c5ba997632b48007a283400e1816ee81fe4a230f8deaf24b3232

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:40 GMT
Content-Encoding
gzip
Last-Modified
Wed, 27 Feb 2019 11:24:20 GMT
Server
ZGS
ETag
"5c767364-37be"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
X-Robots-Tag
noindex, nofollow, nosnippet, noarchive
Content-Length
14270
Expires
Thu, 26 Aug 2021 09:48:40 GMT
file
contacts.zoho.eu/
3 KB
3 KB
Image
General
Full URL
https://contacts.zoho.eu/file?ot=8&t=serviceorg&ID=20066114928
Requested by
Host: desk.zoho.eu
URL: https://desk.zoho.eu/portal/clptsupport/en/newticket
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.14 , United Kingdom, ASN19905 (NEUSTAR-AS6, US),
Reverse DNS
Software
ZGS /
Resource Hash
ada09564c19251e2cf5e150a4e8583b55281c25649ce37e61ff4684077ca6ad1
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
cache
Date
Wed, 26 Aug 2020 09:48:41 GMT
Last-Modified
Wed, 24 Apr 2019 12:54:14 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Strict-Transport-Security
max-age=63072000
Content-Type
image/png;charset=UTF-8
Cache-Control
max-age=100
Content-Disposition
attachment;filename="serviceorg-normal.png"
Connection
keep-alive
Content-Length
2870
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
headerBg.png
css.zohostatic.eu/support/08_18_2020_9414/images/
849 KB
849 KB
Image
General
Full URL
https://css.zohostatic.eu/support/08_18_2020_9414/images/headerBg.png
Requested by
Host: desk.zoho.eu
URL: https://desk.zoho.eu/portal/clptsupport/en/newticket
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.112 , United Kingdom, ASN19905 (NEUSTAR-AS6, US),
Reverse DNS
Software
ZGS /
Resource Hash
5f0140fb4e39aff01d6b208b7fd5fbb7f8b1bd3d5909aed965e3ce074a095b44

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:41 GMT
Last-Modified
Wed, 19 Aug 2020 04:25:06 GMT
Server
ZGS
ETag
"5f3ca9a2-d4406"
Content-Type
image/png
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
869382
Expires
Thu, 26 Aug 2021 09:48:41 GMT
ticket.js
js.zohostatic.eu/support/08_18_2020_9414/js/
1 MB
275 KB
Script
General
Full URL
https://js.zohostatic.eu/support/08_18_2020_9414/js/ticket.js
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/react.vendor.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.112 , United Kingdom, ASN19905 (NEUSTAR-AS6, US),
Reverse DNS
Software
ZGS /
Resource Hash
ac66796e1fa6730bbaca2847f42da30adde6300dd435a95e26c2e14a038e26bc

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:41 GMT
Content-Encoding
gzip
Last-Modified
Wed, 19 Aug 2020 04:25:08 GMT
Server
ZGS
ETag
"5f3ca9a4-44b61"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
Content-Length
281441
Expires
Thu, 26 Aug 2021 09:48:41 GMT
attachmentIconContent.js
js.zohostatic.eu/support/08_18_2020_9414/js/
81 KB
13 KB
Script
General
Full URL
https://js.zohostatic.eu/support/08_18_2020_9414/js/attachmentIconContent.js
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/react.vendor.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.112 , United Kingdom, ASN19905 (NEUSTAR-AS6, US),
Reverse DNS
Software
ZGS /
Resource Hash
207b9ed3ea726701b81684ba06e8829929b0e5547eeee0a48baccbe8c5af14a0

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:41 GMT
Content-Encoding
gzip
Last-Modified
Wed, 19 Aug 2020 04:25:06 GMT
Server
ZGS
ETag
"5f3ca9a2-3306"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
Content-Length
13062
Expires
Thu, 26 Aug 2021 09:48:41 GMT
editorInit.js
js.zohostatic.eu/support/08_18_2020_9414/js/
8 KB
2 KB
Script
General
Full URL
https://js.zohostatic.eu/support/08_18_2020_9414/js/editorInit.js
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.112 , United Kingdom, ASN19905 (NEUSTAR-AS6, US),
Reverse DNS
Software
ZGS /
Resource Hash
55c939329c0608901a6ca87b62602c42d66517f9231dc6f36ea5024cecb6bf23

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:41 GMT
Content-Encoding
gzip
Last-Modified
Wed, 19 Aug 2020 04:25:06 GMT
Server
ZGS
ETag
"5f3ca9a2-77a"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
Content-Length
1914
Expires
Thu, 26 Aug 2021 09:48:41 GMT
ZohoDeskEditor.js
js.zohostatic.com/zde/v2.1.7/js/
346 KB
94 KB
Script
General
Full URL
https://js.zohostatic.com/zde/v2.1.7/js/ZohoDeskEditor.js
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
204.141.42.123 , United States, ASN2639 (ZOHO-AS, US),
Reverse DNS
Software
ZGS /
Resource Hash
3dbeb4b73bb42a829a1e908ecda24c4d5e4ce3923da5c1f919194379933642f2

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:41 GMT
Content-Encoding
gzip
Last-Modified
Wed, 24 Jun 2020 05:37:29 GMT
Server
ZGS
ETag
"5ef2e699-17592"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
X-Robots-Tag
noindex, nofollow, nosnippet, noarchive
Content-Length
95634
Expires
Thu, 26 Aug 2021 09:48:41 GMT
departments
desk.zoho.eu/portal/api/
2 KB
895 B
XHR
General
Full URL
https://desk.zoho.eu/portal/api/departments?portalId=edbsne792d2c1bb4afb03c60bf744ccbba4e750743e8d82d9ab60851d114fe1f0982e
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
87d4b453f759b1bcc927eb19c9b1784723bc0c477a32a9248eb10a566b19f355
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
ZGS
X-Download-Options
noopen
Transfer-Encoding
chunked
Connection
keep-alive
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Content-Disposition
attachment;
Strict-Transport-Security
max-age=63072000
vary
accept-encoding
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
ticketForm
desk.zoho.eu/portal/api/
4 KB
1 KB
XHR
General
Full URL
https://desk.zoho.eu/portal/api/ticketForm?portalId=edbsne792d2c1bb4afb03c60bf744ccbba4e750743e8d82d9ab60851d114fe1f0982e&departmentId=24305000000007061
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
0768f8b38a0a7b530218dadb503de16e56bee0c10e7b3ff2c9f50971577dec0f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
ZGS
X-Download-Options
noopen
Transfer-Encoding
chunked
Connection
keep-alive
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Content-Disposition
attachment;
Strict-Transport-Security
max-age=63072000
vary
accept-encoding
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
layoutRules
desk.zoho.eu/portal/api/
0
381 B
XHR
General
Full URL
https://desk.zoho.eu/portal/api/layoutRules?portalId=edbsne792d2c1bb4afb03c60bf744ccbba4e750743e8d82d9ab60851d114fe1f0982e&departmentId=24305000000007061
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:41 GMT
X-Content-Type-Options
nosniff
Server
ZGS
X-Download-Options
noopen
Strict-Transport-Security
max-age=63072000
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Content-Disposition
attachment;
Connection
keep-alive
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
ticketsFields
desk.zoho.eu/portal/api/
4 KB
1 KB
XHR
General
Full URL
https://desk.zoho.eu/portal/api/ticketsFields?portalId=edbsne792d2c1bb4afb03c60bf744ccbba4e750743e8d82d9ab60851d114fe1f0982e&departmentId=24305000000007061
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
fca77066625305073912aa43119657cfce5a1ecdcdad5fc36d2823d36bf4d93b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
ZGS
X-Download-Options
noopen
Transfer-Encoding
chunked
Connection
keep-alive
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Content-Disposition
attachment;
Strict-Transport-Security
max-age=63072000
vary
accept-encoding
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
widgets
desk.zoho.eu/portal/api/customThemes/24305000001314221/
0
381 B
XHR
General
Full URL
https://desk.zoho.eu/portal/api/customThemes/24305000001314221/widgets?portalId=edbsne792d2c1bb4afb03c60bf744ccbba4e750743e8d82d9ab60851d114fe1f0982e&page=TICKET_FORM_PAGE
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:41 GMT
X-Content-Type-Options
nosniff
Server
ZGS
X-Download-Options
noopen
Strict-Transport-Security
max-age=63072000
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Content-Disposition
attachment;
Connection
keep-alive
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
validationRules
desk.zoho.eu/portal/api/
0
381 B
XHR
General
Full URL
https://desk.zoho.eu/portal/api/validationRules?portalId=edbsne792d2c1bb4afb03c60bf744ccbba4e750743e8d82d9ab60851d114fe1f0982e&departmentId=24305000000007061
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:41 GMT
X-Content-Type-Options
nosniff
Server
ZGS
X-Download-Options
noopen
Strict-Transport-Security
max-age=63072000
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Content-Disposition
attachment;
Connection
keep-alive
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
ticketTemplates
desk.zoho.eu/portal/api/
85 B
441 B
XHR
General
Full URL
https://desk.zoho.eu/portal/api/ticketTemplates?portalId=edbsne792d2c1bb4afb03c60bf744ccbba4e750743e8d82d9ab60851d114fe1f0982e&departmentId=24305000000007061&limit=100
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
78a7466bdbe485404c026f2f383623f3ea2fa61a611d3d77ea6325ba343007c4
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:41 GMT
X-Content-Type-Options
nosniff
Server
ZGS
X-Download-Options
noopen
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Content-Disposition
attachment;
Connection
keep-alive
Content-Length
85
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
products
desk.zoho.eu/portal/api/
5 KB
873 B
XHR
General
Full URL
https://desk.zoho.eu/portal/api/products?portalId=edbsne792d2c1bb4afb03c60bf744ccbba4e750743e8d82d9ab60851d114fe1f0982e&departmentId=24305000000007061&limit=50&from=1
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
2999f30dd3aaa9f3a031449338b6b22ce0024ffa2af230ac83cd2ac7ff2bbf19
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
ZGS
X-Download-Options
noopen
Transfer-Encoding
chunked
Connection
keep-alive
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Content-Disposition
attachment;
Strict-Transport-Security
max-age=63072000
vary
accept-encoding
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
24305000000068069
desk.zoho.eu/portal/api/helpCenters/
1 KB
1 KB
XHR
General
Full URL
https://desk.zoho.eu/portal/api/helpCenters/24305000000068069?orgId=20066114928&include=PREFERENCES%2CCONFIGURATIONS
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
a614b5fcb71ab5901eac79c81a117133e37e2f25742293198ff053e093d98e24
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
ZGS
X-Download-Options
noopen
Strict-Transport-Security
max-age=63072000
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Transfer-Encoding
chunked
Content-Disposition
attachment;
Connection
keep-alive
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
chatConfiguration
desk.zoho.eu/portal/api/helpCenters/24305000000068069/
0
319 B
XHR
General
Full URL
https://desk.zoho.eu/portal/api/helpCenters/24305000000068069/chatConfiguration?portalId=edbsne792d2c1bb4afb03c60bf744ccbba4e750743e8d82d9ab60851d114fe1f0982e
Requested by
Host: js.zohostatic.eu
URL: https://js.zohostatic.eu/support/08_18_2020_9414/js/main.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
31.186.243.27 , United Kingdom, ASN30282 (AS-INAPCDN-OCY, US),
Reverse DNS
Software
ZGS /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://desk.zoho.eu/portal/clptsupport/en/newticket
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Requested-With
XMLHttpRequest

Response headers

Pragma
no-cache
Date
Wed, 26 Aug 2020 09:48:42 GMT
X-Content-Type-Options
nosniff
Server
ZGS
Strict-Transport-Security
max-age=63072000
Content-Type
application/json;charset=UTF-8
Cache-Control
no-cache
Connection
keep-alive
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
ZohoDeskEditor.min.css
css.zohostatic.com/zde/v2.1.7/css/ Frame C79E
5 KB
2 KB
Stylesheet
General
Full URL
https://css.zohostatic.com/zde/v2.1.7/css/ZohoDeskEditor.min.css
Requested by
Host: js.zohostatic.com
URL: https://js.zohostatic.com/zde/v2.1.7/js/ZohoDeskEditor.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
204.141.42.123 , United States, ASN2639 (ZOHO-AS, US),
Reverse DNS
Software
ZGS /
Resource Hash
57001d94299855590b53f0ce0df1883c3514205f36fb16e49ee95c61a5fd061f

Request headers

Referer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 24 Jun 2020 05:37:29 GMT
Server
ZGS
ETag
"5ef2e699-5b4"
Content-Type
text/css
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
X-Robots-Tag
noindex, nofollow, nosnippet, noarchive
Content-Length
1460
Expires
Thu, 26 Aug 2021 09:48:42 GMT
ProximaNova-Reg-webfont.woff
css.zohostatic.com/zde/v2.1.7/fonts/ Frame C79E
25 KB
26 KB
Font
General
Full URL
https://css.zohostatic.com/zde/v2.1.7/fonts/ProximaNova-Reg-webfont.woff
Requested by
Host: css.zohostatic.com
URL: https://css.zohostatic.com/zde/v2.1.7/css/ZohoDeskEditor.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
204.141.42.123 , United States, ASN2639 (ZOHO-AS, US),
Reverse DNS
Software
ZGS /
Resource Hash

Request headers

Origin
https://desk.zoho.eu
Referer
https://css.zohostatic.com/zde/v2.1.7/css/ZohoDeskEditor.min.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 26 Aug 2020 09:48:43 GMT
Last-Modified
Wed, 24 Jun 2020 05:37:29 GMT
Server
ZGS
ETag
"5ef2e699-654c"
Content-Type
application/font-woff
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
25932
Expires
Thu, 26 Aug 2021 09:48:43 GMT

Verdicts & Comments Add Verdict or Comment

69 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes object| PortalInfo function| inIframe boolean| loadingInIframe undefined| parentWindow undefined| portalPortalInfo undefined| parentHelpcenterInfo undefined| parentPortalUrl undefined| helpCenterInfo undefined| hcCustomizationTemp string| deploymentType string| isPortalMarketPlaceEnabled object| cdnDomain object| awsDomain object| themesVersion undefined| setTimeoutFunc undefined| _proto undefined| headerHtmlPromise undefined| footerHtmlPromise object| customizationObj undefined| noop undefined| bind undefined| handle undefined| resolve undefined| reject undefined| finale undefined| Handler undefined| doResolve boolean| isAWSEnabled function| addCDNExpireCookie function| isAWSCDNUrl function| onNotifyError function| isAWSCDNFailed function| getStaticDomain function| makeRequest object| staticDomain function| jsonpportal function| publicPath object| __core-js_shared__ function| getCSRFCookie function| closeGroupPopups function| renderUserpopup function| renderUserPreference function| renderSearch function| renderFormShortcut function| renderLocale function| renderApp function| handleCustomize function| getWidgetsByPage function| getLogoutURL function| getForgetPwdURL function| getInvitationURL function| getLoginURL function| handleFormURl function| handleURL function| toggleResponse function| showHideThreadContent function| useAuthenticationHeader object| i18n function| addToSet function| addObjsToSet function| removeFromSet undefined| codePointAt undefined| stringFromCharCode undefined| floor undefined| fromCodePoint function| ZohoDeskEditor_Init function| ZohoDeskEditor object| editor

4 Cookies

Domain/Path Name / Value
desk.zoho.eu/ Name: JSESSIONID
Value: CC7F4324E15972CAD45942BE0539E8F7
desk.zoho.eu/ Name: _zcsr_tmp
Value: 9ae5b2f9-1c04-4d10-bed6-ff466326ecaf
desk.zoho.eu/ Name: crmcsr
Value: 9ae5b2f9-1c04-4d10-bed6-ff466326ecaf
desk.zoho.eu/ Name: 81bd8b294f
Value: 9d457429b2bfb5bd4f13f9d8268c9437

2 Console Messages

Source Level URL
Text
console-api log URL: https://js.zohostatic.com/zohosecurity/v4/js/security.min.js(Line 1)
Message:
%cSTOP! color:red;font-size:xx-large;font-weight:bold;
console-api log URL: https://js.zohostatic.com/zohosecurity/v4/js/security.min.js(Line 1)
Message:
%cThis is a browser feature intended for developers. Do not enter or paste code which you don't understand. It may allow attackers to steal your information or impersonate you. See https://en.wikipedia.org/wiki/Self-XSS for more details font-size:large;

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

contacts.zoho.eu
css.zohostatic.com
css.zohostatic.eu
desk.zoho.eu
js.zohostatic.com
js.zohostatic.eu
www.helpdesk.clpt.co.uk
204.141.42.123
31.186.243.112
31.186.243.14
31.186.243.27
77.72.0.74
0768f8b38a0a7b530218dadb503de16e56bee0c10e7b3ff2c9f50971577dec0f
207b9ed3ea726701b81684ba06e8829929b0e5547eeee0a48baccbe8c5af14a0
2999f30dd3aaa9f3a031449338b6b22ce0024ffa2af230ac83cd2ac7ff2bbf19
3dbeb4b73bb42a829a1e908ecda24c4d5e4ce3923da5c1f919194379933642f2
532854b90306c5ba997632b48007a283400e1816ee81fe4a230f8deaf24b3232
55c939329c0608901a6ca87b62602c42d66517f9231dc6f36ea5024cecb6bf23
57001d94299855590b53f0ce0df1883c3514205f36fb16e49ee95c61a5fd061f
5f0140fb4e39aff01d6b208b7fd5fbb7f8b1bd3d5909aed965e3ce074a095b44
7390632b91dc0505d1f0502dd9dc5ffddd41fa52d372ed42f9b1a4e93c7a62bb
78a7466bdbe485404c026f2f383623f3ea2fa61a611d3d77ea6325ba343007c4
7e2ab743772d03e7e944e37ebf8ad5bb975ef0cd8980a45459f895af9bb11ad7
87d4b453f759b1bcc927eb19c9b1784723bc0c477a32a9248eb10a566b19f355
a614b5fcb71ab5901eac79c81a117133e37e2f25742293198ff053e093d98e24
ac66796e1fa6730bbaca2847f42da30adde6300dd435a95e26c2e14a038e26bc
ada09564c19251e2cf5e150a4e8583b55281c25649ce37e61ff4684077ca6ad1
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