helpdesk.threataware.com

Summary

This website contacted 2 IPs in 2 countries across 2 domains to perform 3 HTTP transactions. The main IP is 52.58.147.155, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.threataware.com.

This is the only time helpdesk.threataware.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2 4	52.58.147.155 52.58.147.155	16509 (AMAZON-02) (AMAZON-02)
1	18.239.50.102 18.239.50.102	16509 (AMAZON-02) (AMAZON-02)
3	2

4 52.58.147.155 (Frankfurt am Main, Germany) 2 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-52-58-147-155.eu-central-1.compute.amazonaws.com

helpdesk.threataware.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.239.50.102 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-50-102.ams58.r.cloudfront.net

assets2.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
4	threataware.com 2 redirects helpdesk.threataware.com	4 KB
1	freshservice.com assets2.freshservice.com — Cisco Umbrella Rank: 32620	14 KB
3	2

	Domain	Requested by
4	helpdesk.threataware.com	2 redirects
1	assets2.freshservice.com	helpdesk.threataware.com
3	2

This site contains links to these domains. Also see Links.

Domain
support.freshservice.com

Subject Issuer	Validity	Valid
*.freshservice.com Amazon RSA 2048 M01	`2023-09-22` - `2024-10-20`	a year	crt.sh

This page contains 1 frames:

Primary Page: http://helpdesk.threataware.com/
Frame ID: AAB469B2FFF46C129F11F2BBEF751488
Requests: 3 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

HTTP traffic blocked

Page URL History Show full URLs

https://helpdesk.threataware.com/ HTTP 302
http://helpdesk.threataware.com/ HTTP 307
https://helpdesk.threataware.com/ HTTP 302
http://helpdesk.threataware.com/ HTTP 307
http://helpdesk.threataware.com/ Page URL

Page Statistics

3
Requests

33 %
HTTPS

0 %
IPv6

2
Domains

2
Subdomains

2
IPs

2
Countries

17 kB
Transfer

44 kB
Size

0
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://support.freshservice.com/en/support/solutions/articles/193075-configuring-a-custom-ssl-certificate-for-your-helpdesk-portal
Title: here.

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.threataware.com/ HTTP 302
http://helpdesk.threataware.com/ HTTP 307
https://helpdesk.threataware.com/ HTTP 302
http://helpdesk.threataware.com/ HTTP 307
http://helpdesk.threataware.com/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

3 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request / Show response
helpdesk.threataware.com/
Redirect Chain

https://helpdesk.threataware.com/
http://helpdesk.threataware.com/
https://helpdesk.threataware.com/
http://helpdesk.threataware.com/
http://helpdesk.threataware.com/

2 KB
2 KB

181ms
141ms

Document
text/html

52.58.147.155
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

http://helpdesk.threataware.com/

Protocol

HTTP/1.1

Server

52.58.147.155 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-58-147-155.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

676b2b9948b2186ceacd5988cc3e39dd391ca34630ccb1274b8d54eb3ec325f5

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

Cache-Control: max-age=0, private, must-revalidate
Connection: keep-alive
Content-Encoding: gzip
Content-Type: text/html; charset=utf-8
Date: Thu, 20 Jun 2024 13:57:56 GMT
Etag: W/"676b2b9948b2186ceacd5988cc3e39dd"
Nel: { "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
Referrer-Policy: strict-origin-when-cross-origin
Report-To: { "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
Server: fwe
Status: 200 OK
Transfer-Encoding: chunked
X-Content-Type-Options: nosniff
X-Download-Options: noopen
X-Envoy-Upstream-Service-Time: 30
X-Frame-Options: SAMEORIGIN
X-Permitted-Cross-Domain-Policies: none
X-Request-Id: eecd9942-1923-9d1c-8ef3-84493bcf210e
X-Runtime: 0.023845
X-Trace-Id: 00-480eee8fa961f6a78d746bfe020b9fe9-0f8bf07ffafe472c-01
X-Xss-Protection: 1; mode=block

Redirect headers

Location: http://helpdesk.threataware.com/
Non-Authoritative-Reason: HttpsUpgrades

GET
H2 200 http-blocked-4b4426ca3518bced9028186f806ef76b8b9ef2f21dff2def62209b8a3289fe9d.svg
assets2.freshservice.com/assets/ 42 KB
14 KB 147ms
45ms Image
image/svg+xml 18.239.50.102
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets2.freshservice.com/assets/http-blocked-4b4426ca3518bced9028186f806ef76b8b9ef2f21dff2def62209b8a3289fe9d.svg
Requested by: Host: helpdesk.threataware.com
URL: http://helpdesk.threataware.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.239.50.102 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-239-50-102.ams58.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 4b4426ca3518bced9028186f806ef76b8b9ef2f21dff2def62209b8a3289fe9d

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: http://helpdesk.threataware.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Tue, 21 May 2024 12:07:45 GMT
content-encoding: gzip
via: 1.1 eb91f7d4f380e2793c00431a8fc93fe0.cloudfront.net (CloudFront)
x-amz-version-id: w0nb0Qw9t_iPboC40g7mVHpMGHZrPFWv
x-amz-cf-pop: AMS58-P3
age: 2598612
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 13842
last-modified: Mon, 12 Jun 2023 10:31:58 GMT
server: AmazonS3
etag: "c1eca4c530b92673a5aff80428a01e22"
content-type: image/svg+xml
cache-control: public, max-age=31557600
accept-ranges: bytes
x-amz-cf-id: 4rxR5VPAoL4IRuS1OtHelho4-hwZQ3DRFn1GR412F2gJszpTiJYOcw==
expires: Tue, 11 Jun 2024 16:31:49 GMT

GET
H/1.1 200
OK favicon.ico
helpdesk.threataware.com/ 0
678 B 51ms
51ms Other
image/x-icon 52.58.147.155
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: http://helpdesk.threataware.com/favicon.ico
Protocol: HTTP/1.1
Server: 52.58.147.155 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-52-58-147-155.eu-central-1.compute.amazonaws.com
Software: fwe /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: http://helpdesk.threataware.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

X-Trace-Id: 00-34be63375a808e9733813de0a15f6d85-9794985740b7ead6-00
Date: Thu, 20 Jun 2024 13:57:56 GMT
Last-Modified: Wed, 19 Jun 2024 11:35:44 GMT
Nel: { "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
Server: fwe
Etag: "6672c290-0"
Report-To: { "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
Content-Type: image/x-icon
X-Envoy-Upstream-Service-Time: 3
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 0
X-Request-Id: 51d007e7-571a-4562-ad12-168b99ef382a

Verdicts & Comments Add Verdict or Comment

2 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

undefined| event object| fence

0 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets2.freshservice.com
helpdesk.threataware.com
18.239.50.102
52.58.147.155
4b4426ca3518bced9028186f806ef76b8b9ef2f21dff2def62209b8a3289fe9d
676b2b9948b2186ceacd5988cc3e39dd391ca34630ccb1274b8d54eb3ec325f5
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

helpdesk.threataware.com Open in urlscan Pro 52.58.147.155 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Page Statistics

3 Requests

33 %HTTPS

0 %IPv6

2 Domains

2 Subdomains

2 IPs

2 Countries

17 kBTransfer

44 kBSize

0 Cookies

1 Outgoing links

Page URL History

Redirected requests

3 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

2 JavaScript Global Variables

0 Cookies

Security Headers

Indicators

helpdesk.threataware.com Open in urlscan Pro
52.58.147.155 Public Scan

Screenshot
Live screenshot

Full Image

3
Requests

33 %
HTTPS

0 %
IPv6

2
Domains

2
Subdomains

2
IPs

2
Countries

17 kB
Transfer

44 kB
Size

0
Cookies

3 HTTP transactions
0 data transactions