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helpdesk.fractel.net Open in urlscan Pro
3.218.107.253  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.fractel.net/
Effective URL: https://helpdesk.fractel.net/support/home
Submission: On March 07 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 1 countries across 4 domains to perform 19 HTTP transactions. The main IP is 3.218.107.253, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.fractel.net.
TLS certificate: Issued by R3 on February 9th 2022. Valid for: 3 months.
This is the only time helpdesk.fractel.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 3.218.107.253 14618 (AMAZON-AES)
10 65.9.85.6 16509 (AMAZON-02)
1 52.217.75.216 16509 (AMAZON-02)
4 65.9.84.172 16509 (AMAZON-02)
1 52.203.27.146 14618 (AMAZON-AES)
1 65.9.84.15 16509 (AMAZON-02)
19 7
3    3.218.107.253 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-218-107-253.compute-1.amazonaws.com
helpdesk.fractel.net
10    65.9.85.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-85-6.ams1.r.cloudfront.net
assets9.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets5.freshdesk.com
assets4.freshdesk.com
1    52.217.75.216 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
4    65.9.84.172 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-84-172.ams1.r.cloudfront.net
d36mpcpuzc4ztk.cloudfront.net
1    52.203.27.146 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-203-27-146.compute-1.amazonaws.com
chat.freshdesk.com
1    65.9.84.15 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-84-15.ams1.r.cloudfront.net
dop9av6nvryqq.cloudfront.net
Apex Domain
Subdomains		 Transfer
11 freshdesk.com
assets9.freshdesk.com — Cisco Umbrella Rank: 55421
assets6.freshdesk.com — Cisco Umbrella Rank: 55259
assets7.freshdesk.com — Cisco Umbrella Rank: 55238
assets5.freshdesk.com — Cisco Umbrella Rank: 55258
assets4.freshdesk.com — Cisco Umbrella Rank: 55287
chat.freshdesk.com — Cisco Umbrella Rank: 61772
392 KB
5 cloudfront.net
d36mpcpuzc4ztk.cloudfront.net
dop9av6nvryqq.cloudfront.net
147 KB
3 fractel.net
helpdesk.fractel.net
38 KB
1 amazonaws.com
s3.amazonaws.com
7 KB
19 4
Domain Requested by
4 d36mpcpuzc4ztk.cloudfront.net helpdesk.fractel.net
d36mpcpuzc4ztk.cloudfront.net
4 assets9.freshdesk.com helpdesk.fractel.net
assets9.freshdesk.com
3 helpdesk.fractel.net 1 redirects helpdesk.fractel.net
2 assets5.freshdesk.com helpdesk.fractel.net
2 assets7.freshdesk.com helpdesk.fractel.net
1 dop9av6nvryqq.cloudfront.net
1 chat.freshdesk.com d36mpcpuzc4ztk.cloudfront.net
1 assets4.freshdesk.com helpdesk.fractel.net
1 s3.amazonaws.com helpdesk.fractel.net
1 assets6.freshdesk.com helpdesk.fractel.net
19 10

This site contains no links.

Subject Issuer Validity Valid
fdus-16.freshdesk.com
R3		 2022-02-09 -
2022-05-10		 3 months crt.sh
*.freshdesk.com
Amazon		 2021-06-10 -
2022-07-09		 a year crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2		 2021-06-23 -
2022-07-24		 a year crt.sh
*.cloudfront.net
Amazon		 2022-02-01 -
2023-01-31		 a year crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.fractel.net/support/home
Frame ID: 0F765645B410E11DEB0B55AB716530CB
Requests: 20 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : HelpDesk

Page URL History Show full URLs

  1. https://helpdesk.fractel.net/ HTTP 302
    https://helpdesk.fractel.net/support/home Page URL

Page Statistics

19
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

10
Subdomains

7
IPs

1
Countries

583 kB
Transfer

1967 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.fractel.net/ HTTP 302
    https://helpdesk.fractel.net/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.fractel.net/support/
Redirect Chain
  • https://helpdesk.fractel.net/
  • https://helpdesk.fractel.net/support/home
27 KB
9 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.fractel.net/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.218.107.253 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-218-107-253.compute-1.amazonaws.com
Software
/
Resource Hash
0c0b65d1ad921a8d3abed0ebc8b31af4b869bfc4090417c379a152ea205085b7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

date
Mon, 07 Mar 2022 19:09:05 GMT
content-type
text/html; charset=utf-8
status
200 OK
x-ratelimit-limit
300
x-ratelimit-reset
070322191005
x-ratelimit-remaining
299 199
x-request-id
a82ff62c-f558-49a5-8972-83877753d9d6
etag
W/"8d01b26c7fa53f44b193717654a2ba68"
x-rack-cache
miss
cache-control
must-revalidate, private, max-age=0
strict-transport-security
max-age=31536000; includeSubDomains
x-xss-protection
1; mode=block
x-ua-compatible
IE=Edge,chrome=1
x-content-type-options
nosniff
content-encoding
gzip
x-fw-ratelimiting-managed
true
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1

Redirect headers

date
Mon, 07 Mar 2022 19:09:05 GMT
content-type
text/html; charset=utf-8
location
https://helpdesk.fractel.net/support/home
status
302 Found
x-rack-cache
miss
cache-control
no-cache, no-store, max-age=0, must-revalidate
strict-transport-security
max-age=31536000; includeSubDomains
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
7378baa7-44f0-40d8-8e97-0267b4963864
x-ua-compatible
IE=Edge,chrome=1
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
x-fw-ratelimiting-managed
false
portal_utils-ea1ce955b1effdd330cfef0788836a32.css
assets9.freshdesk.com/assets/cdn/ 		305 KB
81 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets9.freshdesk.com/assets/cdn/portal_utils-ea1ce955b1effdd330cfef0788836a32.css
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-85-6.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d1d7303ffad8f88937845667e4eefd6def607c1186c79f776e67f5e8411e5b9

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.fractel.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Tue, 30 Nov 2021 07:49:27 GMT
content-encoding
gzip
age
8421579
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
82541
last-modified
Mon, 29 Nov 2021 09:02:13 GMT
server
AmazonS3
etag
"1e7ccf28df9bfd06e6aef390333f8146"
x-amz-version-id
pJr0rK.38nF6hp6AdCTAmis0uY8knamI
via
1.1 d3d7cb5a7de36091f7284546b4190a32.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
AMS1-C1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
6C5Rg_OLwMh03cnCVp7W_tWPf-6lB4wtthlfsQcKpgS8ulGClxFgrQ==
expires
Tue, 29 Nov 2022 15:02:12 GMT
theme.css
helpdesk.fractel.net/support/ 		77 KB
28 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.fractel.net/support/theme.css?v=2&d=1466453240
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.218.107.253 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-218-107-253.compute-1.amazonaws.com
Software
/
Resource Hash
e5f3dd2e40f1c7503e968dd0543d45b95532dfce742fbed8ad03c125bd50a6a3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.fractel.net/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Mar 2022 19:09:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-ratelimit-total
200
age
14070
x-ratelimit-used-currentrequest
1
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-xss-protection
1; mode=block
x-request-id
ea6e21ee-0ce8-447d-b17d-2d89958a57ec
x-ua-compatible
IE=Edge,chrome=1
x-content-digest
e9c7dfa733237e0d225c0d87167d6d3877e5f2de
etag
W/"e09f131b775a2e18c798917c0550d72f"
x-ratelimit-remaining
199
x-fw-ratelimiting-managed
true
cache-control
max-age=315576000, public
content-type
text/css; charset=utf-8
x-rack-cache
fresh
portal_head-4d36050a7e6e056ee8dcf93bfbed5fa9.js
assets6.freshdesk.com/assets/cdn/ 		223 KB
71 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets6.freshdesk.com/assets/cdn/portal_head-4d36050a7e6e056ee8dcf93bfbed5fa9.js
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-85-6.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7ae404ba909ac4ffa8d59b7d7678b3d050c6b3102d19e1acb6c872404271b5da

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.fractel.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 13 Dec 2021 09:59:33 GMT
content-encoding
gzip
age
7290573
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
72478
last-modified
Fri, 29 Oct 2021 06:05:50 GMT
server
AmazonS3
etag
"760a611b9e727ac9f0f7b64c0e082c51"
x-amz-version-id
7RshYpNhdi7quG8TI2ahawumc4c95Q.i
via
1.1 084f866feba2345e668d9a32662696ce.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
AMS1-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
O-h8EHF7KGBEw1Wgvy5BSrW4iiXwK0dzWEyxC3Li_dGk3v5Ae-Iy5Q==
expires
Sat, 29 Oct 2022 12:05:49 GMT
prism-667183b1fa26f0b78b9f2b4cf635e507.js
assets7.freshdesk.com/assets/cdn/ 		44 KB
17 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets7.freshdesk.com/assets/cdn/prism-667183b1fa26f0b78b9f2b4cf635e507.js
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-85-6.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5b671207acba43476f276baf9486f2830d31640e47c3bf051890dacdbe159218

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.fractel.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Feb 2022 07:04:11 GMT
content-encoding
gzip
age
2462694
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
16592
last-modified
Thu, 03 Feb 2022 15:30:47 GMT
server
AmazonS3
etag
"f0c89982985e0c0281f7015da35d39d9"
x-amz-version-id
Em9LSHl6rUqTiiuFJVmg8XN5NmgZuSmE
via
1.1 e029c86e892e2d8a35492f6625a1d26e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
AMS1-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
pb3AdCfYanYfHhvObxOoWtZUCtY-jUI99mXf1CFKYLShMjF3ZyUaaQ==
expires
Fri, 03 Feb 2023 21:30:46 GMT
FracTEL%20logo%20with%20tag.jpg
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14000720898/logo/ 		6 KB
7 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14000720898/logo/FracTEL%20logo%20with%20tag.jpg
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.75.216 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
0431eb982e23faf80f3202be46cfb378bf939f14da1ff47af019302aa89ed044

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.fractel.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Mon, 07 Mar 2022 19:09:06 GMT
Last-Modified
Sat, 07 Oct 2017 22:13:05 GMT
Server
AmazonS3
x-amz-request-id
SMWKFTQ20S2FASSZ
ETag
"9a56d265f9345db07f289e34d8da3f36"
x-amz-version-id
IC3bVaVuDRfEm4iYhLOIqB59MEFS6cFy
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Type
image/jpeg
Content-Length
6389
x-amz-id-2
vB2znV86CxzSwW1ayNPhdsJlZlK5TPpVanziNlZIkGdtHxRDOEsCp2dk5AMHfA813aSN9P7IO28=
portal_bottom-874dd2c12166844cac4d6134ea983bcc.js
assets7.freshdesk.com/assets/cdn/ 		632 KB
150 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets7.freshdesk.com/assets/cdn/portal_bottom-874dd2c12166844cac4d6134ea983bcc.js
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-85-6.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
834e08ba1c781f0fcce9126e5336003756b1c1837596d33d2cabf09bd33d242a

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.fractel.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Sun, 09 Jan 2022 18:37:33 GMT
content-encoding
gzip
age
4926693
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
152733
last-modified
Fri, 07 Jan 2022 10:56:01 GMT
server
AmazonS3
etag
"b7f7addefde07ccbf7e21765fef1cfe4"
x-amz-version-id
MQTVXhNIB_XUFlWOlAfhEdA9n0NjnUy.
via
1.1 e029c86e892e2d8a35492f6625a1d26e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
AMS1-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
iSfFT6EX_O4vLxt0aOgQ_MmXlYAUWtD2P2Jf3a0QznG6nnS0Mcpwrg==
expires
Sat, 07 Jan 2023 16:56:00 GMT
redactor-89e4016c5e19a3b700070d1f1b28d4ba.js
assets5.freshdesk.com/assets/cdn/ 		100 KB
27 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets5.freshdesk.com/assets/cdn/redactor-89e4016c5e19a3b700070d1f1b28d4ba.js
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-85-6.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
961e141ad605f2f551c61596e1b16ee8710563188ac44b454e33a7a012445216

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.fractel.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 13 Dec 2021 09:59:34 GMT
content-encoding
gzip
age
7290572
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
27553
last-modified
Fri, 29 Oct 2021 06:05:51 GMT
server
AmazonS3
etag
"82e191c34338cf91ebc9045afc4e15fb"
x-amz-version-id
f7caOXRJoM3Yphj5CwLRHTlp2GenXuPB
via
1.1 084f866feba2345e668d9a32662696ce.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
AMS1-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
_x3OoZCsjHmT6cC3KIvb-DQMKDADrJfGpJ1VhscIkmkQGaQkZc_ThA==
expires
Sat, 29 Oct 2022 12:05:50 GMT
en-d58d68912364ea68a01bde932774f9dd.js
assets9.freshdesk.com/assets/cdn/lang/ 		7 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets9.freshdesk.com/assets/cdn/lang/en-d58d68912364ea68a01bde932774f9dd.js
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-85-6.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.fractel.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 26 Jul 2021 00:31:49 GMT
content-encoding
gzip
age
19420637
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
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2 KB 		Script
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Full URL
https://assets4.freshdesk.com/assets/cdn/i18n/portal/en-24017ed3590b997900e662a75cd64246.js
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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AmazonS3 /
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Accept-Language
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User-Agent
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Response headers

date
Fri, 07 Jan 2022 15:56:19 GMT
content-encoding
gzip
age
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x-amz-server-side-encryption
AES256
x-cache
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x-amz-replication-status
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server
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cache-control
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accept-ranges
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content-type
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x-amz-cf-id
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https://assets9.freshdesk.com/assets/cdn/portal_print-a389f1ef3e87261e7264e3e70416d704.css
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Accept-Language
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Response headers

date
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content-encoding
gzip
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x-cache
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x-amz-replication-status
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expires
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General
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Full URL
data:truncated
Protocol
DATA
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Reverse DNS
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Accept-Language
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User-Agent
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Response headers

Content-Type
image/png
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6 KB 		Image
General
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Full URL
https://assets5.freshdesk.com/assets/cdn-ignored/sprites/portal/dynamic-icon-s85b95186ce.png
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
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Accept-Language
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User-Agent
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Response headers

x-amz-server-side-encryption
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server
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content-type
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x-amz-replication-status
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31 KB 		Image
General
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Download Go to Show image
Full URL
https://assets9.freshdesk.com/assets/cdn-ignored/sprites/portal/icon-s507c4b1df6.png
Requested by
Host: assets9.freshdesk.com
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Protocol
H2
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TLS 1.3, , AES_128_GCM
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Software
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Accept-Language
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Response headers

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x-amz-replication-status
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6 KB 		Stylesheet
General
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Download Go to
Full URL
https://d36mpcpuzc4ztk.cloudfront.net/css/visitor.css
Requested by
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URL: https://helpdesk.fractel.net/support/home
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Accept-Language
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User-Agent
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Response headers

x-amz-version-id
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server
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expires
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visitor.js
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133 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d36mpcpuzc4ztk.cloudfront.net/js/visitor.js
Requested by
Host: helpdesk.fractel.net
URL: https://helpdesk.fractel.net/support/home
Protocol
H2
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TLS 1.3, , AES_128_GCM
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65.9.84.172 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
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Request headers

Accept-Language
de-DE,de;q=0.9
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https://helpdesk.fractel.net/
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-version-id
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server
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Mon, 07 Mar 2022 00:45:09 GMT
content-type
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expires
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3 KB 		XHR
General
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Full URL
https://chat.freshdesk.com/visitors/teamstatus?siteId=02332a31cc8c2059d7742f0eb896e76c&vid=visitor66399007310&c=fd&widget_id=72a29863-cb1c-4a83-b192-9c06f1eef1d7&_=1646680145766
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URL: https://d36mpcpuzc4ztk.cloudfront.net/js/visitor.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Request headers

Accept
application/json, text/javascript, */*; q=0.01
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https://helpdesk.fractel.net/
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User-Agent
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Response headers

Date
Mon, 07 Mar 2022 19:09:06 GMT
Content-Encoding
gzip
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chunked
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POST, GET, PUT, DELETE, OPTIONS
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true
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close
Access-Control-Allow-Headers
X-CSRF-Token, X-Requested-With, Accept
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1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d36mpcpuzc4ztk.cloudfront.net/images/chat-icon.svg
Requested by
Host: d36mpcpuzc4ztk.cloudfront.net
URL: https://d36mpcpuzc4ztk.cloudfront.net/css/visitor.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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server-65-9-84-172.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://d36mpcpuzc4ztk.cloudfront.net/css/visitor.css
User-Agent
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Response headers

x-amz-version-id
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content-encoding
gzip
etag
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age
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x-amz-server-side-encryption
AES256
x-cache
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last-modified
Thu, 26 Oct 2017 13:45:28 GMT
server
AmazonS3
date
Mon, 07 Mar 2022 04:09:57 GMT
vary
Accept-Encoding
content-type
image/svg+xml
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1.1 e328b143eb69c36369a2def78300d502.cloudfront.net (CloudFront)
cache-control
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x-amz-cf-id
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expires
Sun, 23 Jun 2024 10:03:22 GMT
begin_chat.png
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688 B 		Image
General
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Full URL
https://d36mpcpuzc4ztk.cloudfront.net/images/begin_chat.png
Requested by
Host: d36mpcpuzc4ztk.cloudfront.net
URL: https://d36mpcpuzc4ztk.cloudfront.net/css/visitor.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
AmazonS3 /
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://d36mpcpuzc4ztk.cloudfront.net/css/visitor.css
User-Agent
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Response headers

x-amz-version-id
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server
AmazonS3
age
134462
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AES256
x-cache
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content-type
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date
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x-amz-cf-pop
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expires
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dop9av6nvryqq.cloudfront.net/sound/ 		6 KB
6 KB 		Media
General
Check archive.org
Download Go to
Full URL
https://dop9av6nvryqq.cloudfront.net/sound/message_alert.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.84.15 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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https://helpdesk.fractel.net/
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identity;q=1, *;q=0
Accept-Language
de-DE,de;q=0.9
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x-amz-version-id
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etag
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x-cache
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6002
last-modified
Tue, 31 Mar 2015 05:34:37 GMT
server
AmazonS3
date
Mon, 07 Mar 2022 19:09:06 GMT
content-type
audio/mpeg
cache-control
public,max-age=31557600
x-amz-cf-pop
AMS1-C1
accept-ranges
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x-amz-cf-id
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expires
Wed Apr 30 12:43:57 UTC 2024

Verdicts & Comments Add Verdict or Comment

141 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| structuredClone object| oncontextlost object| oncontextrestored function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18302784002610048828 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang boolean| FC_HTTP_ONLY string| livechat_setting object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha function| nativeReduce object| livechat function| jsonStringify function| AbstractChannel function| WebSocketChannel function| SocketIoChannel function| PostMessageChannel function| PostMessageIncomingChannel string| CHROME_CHANNEL_EVENT function| ChromePostMessageChannel function| ChromePostMessageIncomingChannel function| PortChannel function| PortProxyChannel function| PortIncomingChannel function| EchoProxy function| getElementPosition function| doOnLoad function| getScreenRange function| iterNodes function| expandRange function| showRange function| containsElement function| getNextElement function| splitTextBefore function| splitTextAfter function| splitTextBetween number| TEMPORARY_HIGHLIGHT_DELAY function| temporaryHighlight function| binder function| chatjQuery undefined| ELEMENT_NODE object| Freeze function| adaptCanvas function| windowWidthHeightListener function| resizeCanvas function| createCanvas function| Master undefined| io function| Pusher function| PUBNUBVisitor undefined| _ undefined| JSON3 object| OneClickCbUtils object| jQuery172026516098721016834

2 Cookies

Domain/Path Name / Value
helpdesk.fractel.net/ Name: _x_w
Value: 13
helpdesk.fractel.net/ Name: pnctest
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets4.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets9.freshdesk.com
chat.freshdesk.com
d36mpcpuzc4ztk.cloudfront.net
dop9av6nvryqq.cloudfront.net
helpdesk.fractel.net
s3.amazonaws.com
3.218.107.253
52.203.27.146
52.217.75.216
65.9.84.15
65.9.84.172
65.9.85.6
0431eb982e23faf80f3202be46cfb378bf939f14da1ff47af019302aa89ed044
0c0b65d1ad921a8d3abed0ebc8b31af4b869bfc4090417c379a152ea205085b7
1c44ff22f7cb4add56fcb8797ef6ea7dd9fcee9fb7f34526d0321c01c5118173
40df5b48285c44114e73ebc7a8d0074ee9ed2860f5f34df6f55a9409a078ce3d
4901622fee150ec719dfcbedd597c686be2440d301d6b23c22141ecb185f1048
4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691
4ec758253139b028cc44bc595be55b4884140eb1544c6feded483458c6f67c4d
5b671207acba43476f276baf9486f2830d31640e47c3bf051890dacdbe159218
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698d3abd0dde03af087eba2d9c96cf1575e4b721a7ce6dc28d423c2a91a21baa
72c11bb68b16dde6aec7bc6b1c5fe99bb8778ca5fd42a109f210f0fdf5992242
7ae404ba909ac4ffa8d59b7d7678b3d050c6b3102d19e1acb6c872404271b5da
7d1d7303ffad8f88937845667e4eefd6def607c1186c79f776e67f5e8411e5b9
834e08ba1c781f0fcce9126e5336003756b1c1837596d33d2cabf09bd33d242a
961e141ad605f2f551c61596e1b16ee8710563188ac44b454e33a7a012445216
a811cf2e0272c389dde9a553d8a41ff77632424041ad152c5a27f15ac645e0ef
ca6ce62ed8b197e063ccb542ac8c61c4f3dd1c101ec8aec44f19e9cd0e789dae
d04f9d2eb6f8c7a948c3daaf978cd7784780d6069725d11e01574a7af28a1837
e274bd42cd0ad6ac0c46c7e2bfa705d4b97c6bd0b9c736e0da2d31ffca7d3a09
e5f3dd2e40f1c7503e968dd0543d45b95532dfce742fbed8ad03c125bd50a6a3