www.lufthansa.com
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https://www.lufthansa.com/gr/en/cancellations-and-refunds
Submission: On June 01 via manual from IN — Scanned from DK
Submission: On June 01 via manual from IN — Scanned from DK
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Text Content
* Go to navigation * Go to main content * Go to search * Go to search * Go to footer Lufthansa Login & Registration Help Country and language selection; currently:GR-EN Menu * BOOK & PREPARE * MY BOOKING * DISCOVER LUFTHANSA * Home * Cancellation and refund * Home MAIN CONTENT CANCELLATION AND REFUND Travel plans can often change without warning. Using the online refund option, Lufthansa flight bookings can be cancelled and refunded online up to 24 hours before the beginning of your journey. The reimbursement of the airfare is contingent upon the fare conditions. OPTIONS FOR YOUR REFUND I WOULD LIKE TO CANCEL MY TRIP AND GET A REFUND ON MY TICKET. Refunds can be made in accordance with fare conditions. Restrictions apply with regard to the refundability of the fare purchased. Depending on the fare conditions and any segments of the ticket used, the refund value of the fare, taxes and fees will be calculated and refunded to the original method of payment.You can find out whether your ticket is refundable, and under which conditions, in your booking confirmation email under the item “Fare conditions”. You can cancel your trip and request a refund under My bookings up to 24 hours before departure: 1. Click on My bookings to go to the login page of your booking summary. 2. To log in, enter your surname and booking code. Any booking that can be cancelled will be displayed in your booking summary with a "Cancellation" button. 3. Click on the "Cancellation" button next to the relevant booking and confirm your selection on the following page. 4. Your flight booking will now be cancelled and you will receive an automatic confirmation email. If you purchased your ticket online at lufthansa.com or at a Lufthansa Office, the refund will be made automatically and there is no need for any further action. For tickets booked via a travel agency, we recommend that you also get in touch with them. If you do not receive a response in a timely manner or it seems necessary for other reasons, please contact us again for further processing. If you hold a ticket for a flight cancelled by Lufthansa, and you have not yet submitted your ticket for a refund, you can submit it for refund either here or at your travel agency. Request refund ONE OR MORE OF THE FLIGHTS IN MY ITINERARY WERE CANCELLED AND I WANT TO HAVE MY TICKET REFUNDED. If your ticket has not been used, the ticket price including all taxes and fees will be refunded to the original method of payment. If you have already used one or more segments of the journey, the unused portion of the fare value, taxes and fees will be calculated and the ticket refunded accordingly on a pro rata basis. Request refund If you have any further questions, please use our Chat Assistant service. To Chat Assistant service I HAVE A FLIGHT VALUE VOUCHER THAT I NO LONGER WISH TO USE AND WOULD LIKE A REFUND. If you changed your ticket into a Flight Value Voucher that you no longer wish to use, you can have it refunded. Apply for a Flight Value Voucher refund -------------------------------------------------------------------------------- Questions and answers about cancellation and refund THIS MIGHT ALSO BE OF INTEREST TO YOU TRAVEL ID Unlimited access to Lufthansa Group Airlines and Miles & More. Subscribe now ENTRY REQUIREMENTS You will find the regulations for your destination here after entering your departure and destination airports. To the entry requirements CURRENT FLIGHT STATUS By entering your flight number, you will receive updated information about your flight. Check flight status FOOTER Country and language selection; currently:GR-EN SEARCH THE PAGE Enter search term MENU FREQUENTLY VISITED PAGES FREQUENTLY VISITED PAGES * View & amend flights * Offers & destinations * Baggage * Check-in * At the airport * Travel briefing CUSTOMER SERVICES CUSTOMER SERVICES * Travel ID Account * Miles & More * Help & Contact * Feedback * Newsletter * Accessible travel LUFTHANSA GROUP LUFTHANSA GROUP * Jobs & careers * Aviation Group * Lufthansa Group Airlines * Press * Lufthansa partners * Sustainability CORPORATE CUSTOMERS CORPORATE CUSTOMERS * For travel agents * For corporate customers * Corporate bonus programme Country and language selection; currently:GR-EN -------------------------------------------------------------------------------- * Imprint * General Conditions of Carriage * Data protection * Passenger rights * Arbitration board * Terms of use * Change Cookie Settings Lufthansa Star Alliance PRIVACY SETTINGS We use cookies and similar technologies that are necessary to run the app and the website. Additional cookies are only used with your consent. We use them to access, analyse and store information such as the characteristics of your device as well as certain personal data (IP addresses, navigation usage, geolocation data or unique identifiers). The processing of your data serves various purposes: Analytics cookies allow us to analyse our performance to offer you a better online experience and evaluate the efficiency of our campaigns. Personalisation cookies give you access to a customised experience of our website with usage-based offers and support. Finally, Advertising cookies are placed by third-party companies processing your data to create audiences lists to deliver targeted ads on social media and the internet. You may freely give, refuse or withdraw your consent at any time using the link provided at the bottom of each page. You can consent to our use of cookies by clicking on Agree. For more information on which data is collected and how it is shared with our partners please read our privacy and cookie policy : Privacy Policy Cookie Policy Imprint My settings Necessary These cookies are necessary to run the core functionalities of this website, e.g. security related functions. With these cookies we can also detect if you want to stay logged into your profile to provide you with fast access to our services after revisiting our website. Analytics * Monitor website traffic and optimize your user experience * Evaluate which marketing channels are performing better * Analyse aggregated data about usage of the website to understand our customers. Randomized identifiers shared with partners. Personalization * Store your preferences from previous visits * Collect user feedback to improve our website * Evaluate your interests to provide you unique customised content and offers Advertising By selecting this category, the categories Analytics and Personalization will also be activated. * Make online and social advertising more relevant for you * Invite specific customer groups to reconnect with our products later * Share data with our advertising and social media partners via their third-party cookies to match your interests Save selection Agree to all I do not agree Agree Lufthansa Chat Assistant Hi, I’m Elisa, your Lufthansa Chat Assistant. I am happy to help you with: * Checking your refund amount * Refunding your ticket Information about the processing of your data in the chat can be found here: Privacy notice Speed up the conversation by logging in with your Travel ID. Login and chat CHAT HISTORY Start chat