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https://www.lufthansa.com/gr/en/cancellations-and-refunds
Submission: On June 01 via manual from IN — Scanned from DK
Submission: On June 01 via manual from IN — Scanned from DK
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</form>Text Content
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* Go to main content
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Lufthansa
Login & Registration
Help
Country and language selection; currently:GR-EN
Menu
* BOOK & PREPARE
* MY BOOKING
* DISCOVER LUFTHANSA
* Home
* Cancellation and refund
* Home
MAIN CONTENT
CANCELLATION AND REFUND
Travel plans can often change without warning. Using the online refund option,
Lufthansa flight bookings can be cancelled and refunded online up to 24 hours
before the beginning of your journey. The reimbursement of the airfare is
contingent upon the fare conditions.
OPTIONS FOR YOUR REFUND
I WOULD LIKE TO CANCEL MY TRIP AND GET A REFUND ON MY TICKET.
Refunds can be made in accordance with fare conditions. Restrictions apply with
regard to the refundability of the fare purchased. Depending on the fare
conditions and any segments of the ticket used, the refund value of the fare,
taxes and fees will be calculated and refunded to the original method of
payment.You can find out whether your ticket is refundable, and under which
conditions, in your booking confirmation email under the item “Fare conditions”.
You can cancel your trip and request a refund under My bookings up to 24 hours
before departure:
1. Click on My bookings to go to the login page of your booking summary.
2. To log in, enter your surname and booking code. Any booking that can be
cancelled will be displayed in your booking summary with a "Cancellation"
button.
3. Click on the "Cancellation" button next to the relevant booking and confirm
your selection on the following page.
4. Your flight booking will now be cancelled and you will receive an automatic
confirmation email. If you purchased your ticket online at lufthansa.com or
at a Lufthansa Office, the refund will be made automatically and there is no
need for any further action. For tickets booked via a travel agency, we
recommend that you also get in touch with them. If you do not receive a
response in a timely manner or it seems necessary for other reasons, please
contact us again for further processing.
If you hold a ticket for a flight cancelled by Lufthansa, and you have not yet
submitted your ticket for a refund, you can submit it for refund either here or
at your travel agency.
Request refund
ONE OR MORE OF THE FLIGHTS IN MY ITINERARY WERE CANCELLED AND I WANT TO HAVE MY
TICKET REFUNDED.
If your ticket has not been used, the ticket price including all taxes and fees
will be refunded to the original method of payment.
If you have already used one or more segments of the journey, the unused portion
of the fare value, taxes and fees will be calculated and the ticket refunded
accordingly on a pro rata basis.
Request refund
If you have any further questions, please use our Chat Assistant service.
To Chat Assistant service
I HAVE A FLIGHT VALUE VOUCHER THAT I NO LONGER WISH TO USE AND WOULD LIKE A
REFUND.
If you changed your ticket into a Flight Value Voucher that you no longer wish
to use, you can have it refunded.
Apply for a Flight Value Voucher refund
--------------------------------------------------------------------------------
Questions and answers about cancellation and refund
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Lufthansa Chat Assistant
Hi, I’m Elisa, your Lufthansa Chat Assistant. I am happy to help you with:
* Checking your refund amount
* Refunding your ticket
Information about the processing of your data in the chat can be found here:
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Speed up the conversation by logging in with your Travel ID.
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