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URL:
https://www.govexec.com/oversight/2024/02/senator-wants-usps-address-veteran-medication-delays/394424/
Submission: On May 16 via manual (May 16th 2024, 3:21:11 am UTC) from US — Scanned from US

Form analysis
5 forms found in the DOM

/search/

<form class="search-box-input-holder" action="/search/">
  <input class="search-box-input" type="text" name="q" placeholder="Search" required="">
  <button type="submit" class="search-box-submit">
    <svg class="search-box-submit-svg">
      <use xlink:href="/static/b/base/svg/spritesheet.svg?v=19.1.0#icon-arrow-right-1b"></use>
    </svg>
  </button>
</form>

POST /newsletter-subscribe

<form class="subscribe-form" action="/newsletter-subscribe" method="post"><input type="hidden" name="source-signup" value="ge-rail-post"><input type="hidden" name="newsletter-ge-today" value="on">
  <div class="form-group"><label class="subscribe-label"><span class="sr-only">email</span>
      <div class="input-group"><span class="input-group-prepend"><svg class="subscribe-email-icon">
            <use xlink:href="/static/b/base/svg/spritesheet.svg?v=19.1.0#icon-envelope"></use>
          </svg></span><input class="form-control form-control-lg" name="email" type="email" placeholder=" Enter your email " required="" autocomplete="email"><span class="input-group-append"><button class="btn btn-secondary"
            type="submit"><i class="fa fa-caret-right fa-3x"></i></button></span></div>
    </label></div>
</form>

POST /newsletter-subscribe

<form class="survey-modal-form" action="/newsletter-subscribe" method="post">
  <fieldset>
    <input type="hidden" name="source-signup" value="">
    <input type="hidden" name="email" value="">
    <input type="hidden" name="is-survey" value="1">
    <div class="form-group survey-modal-full-name">
      <label for="full-name" class="survey-modal-label">Full Name</label>
      <input class="form-control form-control-lg survey-modal-field" id="full-name" name="full-name" type="text" autocomplete="name">
    </div>
    <div class="form-group survey-modal-i-work-for">
      <label for="employer" class="survey-modal-label">I Work For...</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" id="employer" name="i-work-for">
        <option value="" disabled="" selected="">— select —</option>
        <option value="Department of Defense (Civilian)">Department of Defense (Civilian)</option>
        <option value="Department of Defense (Military)">Department of Defense (Military)</option>
        <option value="Federal Government">Federal Government</option>
        <option value="State/Local Government">State/Local Government</option>
        <option value="Government Contractor">Government Contractor</option>
        <option value="Private Sector">Private Sector</option>
        <option value="Retired">Retired</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-civilian-branch">
      <label for="civilian-branch" class="survey-modal-label">Agency/Department</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" id="civilian-branch" name="civilian-branch">
        <option value="" disabled="" selected="">— select —</option>
        <option value="Department of the Air Force">Department of the Air Force</option>
        <option value="Department of the Army">Department of the Army</option>
        <option value="Department of the Navy">Department of the Navy</option>
        <option value="Joint Chiefs of Staff">Joint Chiefs of Staff</option>
        <option value="National Intelligence Agency">National Intelligence Agency</option>
        <option value="Office of the Secretary of Defense">Office of the Secretary of Defense</option>
        <option value="Other Defense Agency">Other Defense Agency</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-military-branch">
      <label for="military-branch" class="survey-modal-label">Agency/Department</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" id="military-branch" name="military-branch">
        <option value="" disabled="" selected="">— select —</option>
        <option value="Air Force">Air Force</option>
        <option value="Army">Army</option>
        <option value="Coast Guard">Coast Guard</option>
        <option value="Navy">Navy</option>
        <option value="Marines">Marines</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-fed-gov-agency-dept">
      <label for="fed-gov-agency-dept" class="survey-modal-label">Agency/Department</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" id="fed-gov-agency-dept" name="fed-gov-agency-dept">
        <option value="" disabled="" selected="">— select —</option>
        <option value="Department of Agriculture" class="fed-gov-agency-dept">Department of Agriculture</option>
        <option value="Department of Commerce" class="fed-gov-agency-dept">Department of Commerce</option>
        <option value="Department of Education" class="fed-gov-agency-dept">Department of Education</option>
        <option value="Department of Energy" class="fed-gov-agency-dept">Department of Energy</option>
        <option value="Department of HHS" class="fed-gov-agency-dept">Department of HHS</option>
        <option value="Department of Homeland Security" class="fed-gov-agency-dept">Department of Homeland Security</option>
        <option value="Department of HUD" class="fed-gov-agency-dept">Department of HUD</option>
        <option value="Department of Interior" class="fed-gov-agency-dept">Department of Interior</option>
        <option value="Department of Justice" class="fed-gov-agency-dept">Department of Justice</option>
        <option value="Department of Labor" class="fed-gov-agency-dept">Department of Labor</option>
        <option value="Department of State" class="fed-gov-agency-dept">Department of State</option>
        <option value="Department of Transportation" class="fed-gov-agency-dept">Department of Transportation</option>
        <option value="Department of Treasury" class="fed-gov-agency-dept">Department of Treasury</option>
        <option value="Department of Veterans Affairs" class="fed-gov-agency-dept">Department of Veterans Affairs</option>
        <option value="EPA" class="fed-gov-agency-dept">EPA</option>
        <option value="Executive Office of the President/Vice President" class="fed-gov-agency-dept">Executive Office of the President/Vice President</option>
        <option value="Federal Bureau of Investigation" class="fed-gov-agency-dept">Federal Bureau of Investigation</option>
        <option value="Federal Communications Commission" class="fed-gov-agency-dept">Federal Communications Commission</option>
        <option value="Federal Trade Commission" class="fed-gov-agency-dept">Federal Trade Commission</option>
        <option value="GSA" class="fed-gov-agency-dept">GSA</option>
        <option value="Judiciary Branch" class="fed-gov-agency-dept">Judiciary Branch</option>
        <option value="Legislative Branch" class="fed-gov-agency-dept">Legislative Branch</option>
        <option value="NASA" class="fed-gov-agency-dept">NASA</option>
        <option value="National Institute of Health" class="fed-gov-agency-dept">National Institute of Health</option>
        <option value="OMB" class="fed-gov-agency-dept">OMB</option>
        <option value="OPM" class="fed-gov-agency-dept">OPM</option>
        <option value="SSA" class="fed-gov-agency-dept">SSA</option>
        <option value="USPS" class="fed-gov-agency-dept">USPS</option>
        <option value="Other Agency" class="fed-gov-agency-dept">Other Agency</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-state-local-agency-dept">
      <label for="state-local-agency-dept" class="survey-modal-label">Agency/Department</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" id="state-local-agency-dept" name="state-local-agency-dept">
        <option value="" disabled="" selected="">— select —</option>
        <option value="Government Association" class="state-local-agency-dept">Government Association</option>
        <option value="County" class="state-local-agency-dept">County</option>
        <option value="Municipal" class="state-local-agency-dept">Municipal</option>
        <option value="Special District" class="state-local-agency-dept">Special District</option>
        <option value="State" class="state-local-agency-dept">State</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-education">
      <label for="education" class="survey-modal-label">Agency/Department</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" id="education" name="education">
        <option value="" disabled="" selected="">— select —</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-organization-function">
      <label for="organization-function" class="survey-modal-label">Organization Function</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" name="organization-function" id="organization-function">
        <option value="" disabled="" selected="">— select —</option>
        <option value="Elected Official/Legislative/Executive Office">Elected Official/Legislative/Executive Office</option>
        <option value="Environment/Energy">Environment/Energy</option>
        <option value="Finance/Budget">Finance/Budget</option>
        <option value="Health &amp; Human Services">Health &amp; Human Services</option>
        <option value="Public Safety/Emergency Services/Law Enforcement">Public Safety/Emergency Services/Law Enforcement</option>
        <option value="Technology">Technology</option>
        <option value="Transportation/Utilities/Infrastructure">Transportation/Utilities/Infrastructure</option>
        <option value="Other">Other</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-organization-name">
      <label for="organization_name" class="survey-modal-label">Please Provide Your Org.'s Name</label>
      <input class="form-control form-control-lg survey-modal-field" id="organization_name" name="organization-name" type="text" autocomplete="organization">
    </div>
    <div class="form-group survey-modal-industry">
      <label for="industry" class="survey-modal-label">Industry</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" name="industry" id="industry">
        <option value="" disabled="" selected="">— select —</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-job-title">
      <label for="job_title" class="survey-modal-label">Job Title</label>
      <input class="form-control form-control-lg survey-modal-field" id="job_title" name="job-title" type="text" autocomplete="job-title">
    </div>
    <div class="form-group survey-modal-job-function">
      <label for="job-function" class="survey-modal-label">Job Function</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" name="job-function" id="job-function">
        <option value="" disabled="" selected="">— select —</option>
        <option value="Agency Leadership">Agency Leadership</option>
        <option value="Business &amp; Operations">Business &amp; Operations</option>
        <option value="Communications &amp; Marketing">Communications &amp; Marketing</option>
        <option value="Financial/Contract Management">Financial/Contract Management</option>
        <option value="Human Resource Management">Human Resource Management</option>
        <option value="Technology Management">Technology Management</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-phone-number">
      <label for="phone-number" class="survey-modal-label">Phone Number</label>
      <input class="form-control form-control-lg survey-modal-field" id="phone-number" name="phone-number" type="tel" autocomplete="tel">
    </div>
    <div class="form-group survey-modal-postal-code">
      <label for="postal_code" class="survey-modal-label">Zip code</label>
      <input class="form-control form-control-lg survey-modal-field" id="postal_code" name="postal_code" type="text" autocomplete="postal-code">
    </div>
    <div class="form-group survey-modal-country">
      <label for="country" class="survey-modal-label">Country</label>
      <select class="form-control form-control-lg custom-select survey-modal-field" id="country" name="country">
        <option value="United States">United States</option>
        <option value="EEA (European Economic Area)">EEA (European Economic Area)</option>
        <option value="Canada">Canada</option>
        <option value="Other">Other</option>
      </select>
      <div class="survey-modal-select-icon-container">
        <div class="survey-modal-select-icon">▼</div>
      </div>
    </div>
    <div class="form-group survey-modal-country-other">
      <label for="country_other" class="survey-modal-label">Country Name</label>
      <input id="country_other" type="text" name="country_other" class="form-control form-control-lg survey-modal-field" autocomplete="country-name">
    </div>
    <div class="form-check">
      <label class="form-check-label subscribe-third-party optin-regular">
        <input class="form-check-input" type="checkbox" name="third_party" checked="">
        <span class="newsletters-partner-text">Yes, I want to receive occasional updates from partners</span>
      </label>
    </div>
    <div class="form-check">
      <label class="form-check-label subscribe-third-party optin-eea">
        <input class="form-check-input" type="checkbox" name="third_party_eea">
        <span class="newsletters-partner-text"> I agree to the use of my personal data by Government Executive Media Group and its partners to serve me targeted ads.
          <a class="survey-modal-learn-more-link" href="https://www.govexec.com/about/privacy-policy/" target="_blank">Learn more</a>. </span>
      </label>
    </div>
    <div class="d-flex flex-row-reverse">
      <input class="survey-modal-submit" type="submit" value="Submit">
    </div>
  </fieldset>
</form>

POST /newsletters/subscribe/conversion-module/govexec-today/

<form class="conversion-module-signup-form " action="/newsletters/subscribe/conversion-module/govexec-today/" method="post">
  <fieldset>
    <legend class="conversion-module-signup-form-title">
      <span class="conversion-module-signup-form-title-line1"> Get federal business news in your inbox. </span>
      <span class="conversion-module-signup-form-title-line2"> Sign up for Govexec Today </span>
    </legend>
    <input id="conversion-module-nl-source_signup" name="source_signup" type="hidden" value="ge-mod-conv-dt">
    <input id="conversion-module-nl-run_through_id" name="run_through_id" type="hidden">
    <div class="conversion-module-signup-form-email form-group">
      <label class="conversion-module-signup-form-label control-label" for="conversion-module-nl-email"> My email is ... </label>
      <input autocomplete="email" class="form-control form-control-xl" id="conversion-module-nl-email" name="email" placeholder="email@example.com" required="required" type="text">
    </div>
    <div class="conversion-module-signup-form-employer form-group">
      <label class="conversion-module-signup-form-label control-label" for="conversion-module-nl-employer"> I work for ... </label>
      <select class="form-control form-control-xl" id="conversion-module-nl-employer" name="employer" required="required">
        <option value="" selected="selected">--select--</option>
        <option value="Department of Defense (Civilian)">Department of Defense (Civilian)</option>
        <option value="Department of Defense (Military)">Department of Defense (Military)</option>
        <option value="Federal Government">Federal Government</option>
        <option value="State/Local Government">State/Local Government</option>
        <option value="Government Contractor">Government Contractor</option>
        <option value="Private Sector">Private Sector</option>
        <option value="Retired">Retired</option>
      </select>
    </div>
    <div class="conversion-module-signup-form-optin form-group">
    </div>
    <div class="conversion-module-signup-form-submit form-group">
      <button class="conversion-module-signup-form-submit-btn btn btn-default" type="submit">
        <span class="conversion-module-signup-form-submit-text">
          <span class="conversion-module-signup-form-submit-arrow"></span> Sign up </span>
      </button>
    </div>
  </fieldset>
  <a class="conversion-module-signup-form-link" href="https://www.govexec.com/about/privacy-policy/" target="_blank">Privacy Policy</a>
</form>

POST /newsletters/subscribe/conversion-module/govexec-today/thank-you/

<form class="conversion-module-signup-form " action="/newsletters/subscribe/conversion-module/govexec-today/thank-you/" method="post">
  <fieldset>
    <legend class="conversion-module-signup-form-title">
      <span class="conversion-module-signup-form-title-line1"> Almost There! </span>
      <span class="conversion-module-signup-form-title-line2"> Help us tailor content specifically for you: </span>
    </legend>
    <input id="conversion-module-thank-you-source_signup" name="source_signup" type="hidden" value="ge-mod-conv-dt">
    <input id="conversion-module-thank-you-run_through_id" name="run_through_id" type="hidden">
    <input id="conversion-module-thank-you-email" name="email" type="hidden">
    <div class="conversion-module-signup-form-full_name form-group">
      <label class="conversion-module-signup-form-label control-label" for="conversion-module-thank-you-full_name"> Full Name </label>
      <input autocomplete="name" class="form-control form-control-xl" id="conversion-module-thank-you-full_name" name="full_name" placeholder="" type="text">
    </div>
    <div class="conversion-module-signup-form-agency_department form-group">
      <label class="conversion-module-signup-form-label control-label" for="conversion-module-thank-you-agency_department"> Agency/Department </label>
      <select class="form-control form-control-xl" id="conversion-module-thank-you-agency_department" name="agency_department" placeholder="">
        <option value="" selected="selected">--select--</option>
        <option class="agency-department-civilian-branch" value="Department of the Air Force">Department of the Air Force</option>
        <option class="agency-department-civilian-branch" value="Department of the Army">Department of the Army</option>
        <option class="agency-department-civilian-branch" value="Department of the Navy">Department of the Navy</option>
        <option class="agency-department-civilian-branch" value="Joint Chiefs of Staff">Joint Chiefs of Staff</option>
        <option class="agency-department-civilian-branch" value="National Intelligence Agency">National Intelligence Agency</option>
        <option class="agency-department-civilian-branch" value="Office of the Secretary of Defense">Office of the Secretary of Defense</option>
        <option class="agency-department-civilian-branch" value="Other Defense Agency">Other Defense Agency</option>
        <option class="agency-department-military-branch" value="Air Force">Air Force</option>
        <option class="agency-department-military-branch" value="Army">Army</option>
        <option class="agency-department-military-branch" value="Coast Guard">Coast Guard</option>
        <option class="agency-department-military-branch" value="Navy">Navy</option>
        <option class="agency-department-military-branch" value="Marines">Marines</option>
        <option class="agency-department-federal-government" value="Department of Agriculture">Department of Agriculture</option>
        <option class="agency-department-federal-government" value="Department of Commerce">Department of Commerce</option>
        <option class="agency-department-federal-government" value="Department of Education">Department of Education</option>
        <option class="agency-department-federal-government" value="Department of Energy">Department of Energy</option>
        <option class="agency-department-federal-government" value="Department of HHS">Department of HHS</option>
        <option class="agency-department-federal-government" value="Department of Homeland Security">Department of Homeland Security</option>
        <option class="agency-department-federal-government" value="Department of HUD">Department of HUD</option>
        <option class="agency-department-federal-government" value="Department of Interior">Department of Interior</option>
        <option class="agency-department-federal-government" value="Department of Justice">Department of Justice</option>
        <option class="agency-department-federal-government" value="Department of Labor">Department of Labor</option>
        <option class="agency-department-federal-government" value="Department of State">Department of State</option>
        <option class="agency-department-federal-government" value="Department of Transportation">Department of Transportation</option>
        <option class="agency-department-federal-government" value="Department of Treasury">Department of Treasury</option>
        <option class="agency-department-federal-government" value="Department of Veterans Affairs">Department of Veterans Affairs</option>
        <option class="agency-department-federal-government" value="EPA">EPA</option>
        <option class="agency-department-federal-government" value="Executive Office of the President/Vice President">Executive Office of the President/Vice President</option>
        <option class="agency-department-federal-government" value="Federal Bureau of Investigation">Federal Bureau of Investigation</option>
        <option class="agency-department-federal-government" value="Federal Communications Commission">Federal Communications Commission</option>
        <option class="agency-department-federal-government" value="Federal Trade Commission">Federal Trade Commission</option>
        <option class="agency-department-federal-government" value="GSA">GSA</option>
        <option class="agency-department-federal-government" value="Judiciary Branch">Judiciary Branch</option>
        <option class="agency-department-federal-government" value="Legislative Branch">Legislative Branch</option>
        <option class="agency-department-federal-government" value="NASA">NASA</option>
        <option class="agency-department-federal-government" value="National Institute of Health">National Institute of Health</option>
        <option class="agency-department-federal-government" value="OMB">OMB</option>
        <option class="agency-department-federal-government" value="OPM">OPM</option>
        <option class="agency-department-federal-government" value="SSA">SSA</option>
        <option class="agency-department-federal-government" value="USPS">USPS</option>
        <option class="agency-department-federal-government" value="Other Agency">Other Agency</option>
        <option class="agency-department-state-and-local" value="Government Association">Government Association</option>
        <option class="agency-department-state-and-local" value="County">County</option>
        <option class="agency-department-state-and-local" value="Municipal">Municipal</option>
        <option class="agency-department-state-and-local" value="Special District">Special District</option>
        <option class="agency-department-state-and-local" value="State">State</option>
      </select>
    </div>
    <div class="conversion-module-signup-form-organization_function form-group">
      <label class="conversion-module-signup-form-label control-label" for="conversion-module-thank-you-organization_function"> Organization Function </label>
      <select class="form-control form-control-xl" id="conversion-module-thank-you-organization_function" name="organization_function" placeholder="">
        <option value="" selected="selected">--select--</option>
        <option value="Elected Official/Legislative/Executive Office">Elected Official/Legislative/Executive Office</option>
        <option value="Environment/Energy">Environment/Energy</option>
        <option value="Finance/Budget">Finance/Budget</option>
        <option value="Health &amp; Human Services">Health &amp; Human Services</option>
        <option value="Public Safety/Emergency Services/Law Enforcement">Public Safety/Emergency Services/Law Enforcement</option>
        <option value="Technology">Technology</option>
        <option value="Transportation/Utilities/Infrastructure">Transportation/Utilities/Infrastructure</option>
        <option value="Other">Other</option>
      </select>
    </div>
    <div class="conversion-module-signup-form-organization_name form-group">
      <label class="conversion-module-signup-form-label control-label" for="conversion-module-thank-you-organization_name"> Organization Name </label>
      <input autocomplete="organization" class="form-control form-control-xl" id="conversion-module-thank-you-organization_name" name="organization_name" placeholder="" type="text">
    </div>
    <div class="conversion-module-signup-form-job_function form-group">
      <label class="conversion-module-signup-form-label control-label" for="conversion-module-thank-you-job_function"> Job Function </label>
      <select class="form-control form-control-xl" id="conversion-module-thank-you-job_function" name="job_function" placeholder="">
        <option value="" selected="selected">--select--</option>
        <option value="Agency Leadership">Agency Leadership</option>
        <option value="Business &amp; Operations">Business &amp; Operations</option>
        <option value="Communications &amp; Marketing">Communications &amp; Marketing</option>
        <option value="Financial/Contract Management">Financial/Contract Management</option>
        <option value="Human Resource Management">Human Resource Management</option>
        <option value="Technology Management">Technology Management</option>
      </select>
    </div>
    <div class="conversion-module-signup-form-phone form-group">
      <label class="conversion-module-signup-form-label control-label" for="conversion-module-thank-you-phone"> Phone number </label>
      <input autocomplete="tel" class="form-control form-control-xl" id="conversion-module-thank-you-phone" name="phone" placeholder="" type="text">
    </div>
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Senate Veterans' Affairs Committee Chairman Jon Tester, D-Mt., is asking for
updates on how the USPS is handling shipping delays for VA-prescribed
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Oversight


SENATOR WANTS USPS TO ADDRESS VETERAN MEDICATION DELAYS


SENATE VETERANS' AFFAIRS COMMITTEE CHAIRMAN JON TESTER, D-MT., WANTS ANSWERS
FROM THE POSTMASTER GENERAL ABOUT ONGOING ISSUES VETERANS HAVE HAD RECEIVING
VA-PRESCRIBED MEDICATIONS BY MAIL.

Carten Cordell

|
February 23, 2024
 * Veterans
 * Postal Service

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Carten Cordell
Managing Editor, Government Executive
 * 
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Sen. Jon Tester, D-Mt., wants to know why Veterans Affairs Department-prescribed
medications are facing delays reaching veterans due to issues within the U.S.
Postal Service.

The Senate Veterans' Affairs Committee Chairman sent a letter Wednesday to
Postmaster General Louis DeJoy to inquire about how USPS is working to address
a December 2023 inspector general’s report that found postal officials failed to
follow policies for handling damaged packages. 

The report found that despite established protocols for returning damaged
packages or disposing of them at USPS Mail Recovery Centers, postal employees
told the OIG there was “no specific training” for handling the packages and that
some disposed of the medications in-house. Another instance in the report
mentioned that one USPS facility destroyed loose medication and delivered an
empty package to the veteran. 

“It is unacceptable for the employees tasked with handling VA medication
packages to be doing so without proper training or knowledge of USPS policy,”
said Tester in the letter. “Veterans rely on USPS for on-time medication
deliveries, so it is imperative that USPS employees around the country are in
full compliance with the policies and procedures pertaining to damaged packages
and loose medication.”

The senator also pointed to claims in the report that some packages were delayed
because of postal officials’ inconsistent use of USPS Priority Mail Open and
Distribute scans, which help track the packages.

VA pharmacy officials told the OIG that some packages didn’t receive PMOD scans,
while others received multiple scans that said they were delivered, potentially
leading to further package delivery delays. 

The OIG report offered three recommendations including implementing training
for damaged medication packages and loose medication, establishing processes for
ensuring PMOD scans and remediating duplicate scans. 

According to the OIG, USPS officials disagreed with all three recommendations,
but Tester said in his letter that he wanted to know what progress the postal
service has made on the recommendations. 

“For many veterans living in rural Montana, USPS is the only way to receive
their VA medications, especially when the nearest VA pharmacy might be several
hundred miles away,” he said. “USPS must ensure that veterans in Montana and
across the country can trust that their prescription medications will make it to
their door on time and unimpeded by processing errors. 

The letter comes as USPS continues to struggle with slower mail delivery across
the service amid DeJoy’s 10-year Delivering for America plan to make it more
efficient.

First fiscal quarter results released this week showed that on-time delivery for
First-Class mail was at its lowest level since 2021. 

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