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CULTURAL TRANSFORMATION AT SOCIÉTÉ GÉNÉRALE ASSURANCE THANKS TO INFORMAL
MEETINGS AMONG EMPLOYEES.

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 * Cultural transformation at Société Générale Assurance thanks to informal
   meetings among employees.


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Use case

Societe Generale Assurances is at the heart of the Societe Generale Group's
development strategy, in synergy with all the retail banking, private banking
and financial services businesses, in France and abroad. Societe Generale
Assurances is also pursuing the opening up of its distribution model through the
development of partnership agreements with players outside the Group.

Relying on the expertise of its 3,000 employees, Societe Generale Assurances
generates revenues of €11.4 billion in 2020, manages €126 billion in outstanding
and 23 million policies.

AUDREY PULJATE @SOCIÉTÉ GÉNÉRALE

Director of Innovation and New Models


WHY DID YOU DECIDE TO USE RANDOMCOFFEE AT SOCIÉTÉ GÉNÉRALE ASSURANCES?

In addition to creating diversity within the teams, Société Générale Assurances
used Random Coffee to facilitate communication and interaction between employees
from different divisions: employees from different divisions met for the first
time during a Random Coffee, and they no longer hesitate to contact each other
regarding work matters.

It also helps to improve knowledge of the various business lines since employees
discuss their respective activities over Random Coffee.


HOW DID IT IMPACT YOUR COMPANY CULTURE WHILE WORKING REMOTELY?

As a result of telecommuting, communication was more tightened since we only
spoke to people we worked with directly. Having Random Coffee was like a breath
of fresh air. We got to see colleagues again and exchange information
(virtually) in an informal setting.


HOW DID YOU ENGAGE EMPLOYEES AROUND THE INITIATIVE?

Société Générale Assurances' innovation community was the first to adopt the
solution.

Since the solution has gained popularity with the innovation community, many
other employees have joined too.


WHAT HAS CHANGED AT SOCIÉTÉ GÉNÉRALE ASSURANCES SINCE THE DEPLOYMENT OF THE
RANDOMCOFFEE INITIATIVE?

With this tool, employees can meet and interact with each other informally
within their departments. This is a key component of our cultural transformation


WHAT WAS THE MOST REMARKABLE FEEDBACK YOU’VE RECEIVED FROM THE EMPLOYEES
REGARDING RANDOMCOFFEE?

“For months and months, we worked in a separate open space. Despite passing each
other sometimes in the corridors, we never spoke. What a crazy thing to say! We
met thanks to Random Coffee!”




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CULTURAL TRANSFORMATION AT SOCIÉTÉ GÉNÉRALE ASSURANCE THANKS TO INFORMAL
MEETINGS AMONG EMPLOYEES.

Vitae semper quis lectus nulla at volutpat diam. Sed viverra ipsum nunc aliquet
.





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